behavioral health program manager

NeighborHealth

<div><div><p><b>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</b></p><p></p><p>
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.</p></div><p></p><div><p>
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly &mdash; every role at NeighborHealth is vital. Together, we&rsquo;re advancing medicine and delivering the best care experience for our patients and community!</p></div><p></p><div><div><div><p>
Interested in this position? Apply online and create a personal candidate account!</p></div></div></div><p></p><p><b>
Current Employees of </b><b>NeighborHealth</b>- Please use our internal careers portal to apply for positions.</p><p></p><p>
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p></p><p><b>
Time Type:
</b></p>Full time<p></p><p><b>
Department:
</b></p>South End Hass Behavioral Health<p></p><p><b>
All Locations:
</b></p>10 Gove Street &ndash; Taylor Building, 1601 Washington Street<p></p><p><b>
Position Summary:
</b></p>The Administrative Director provides operational, financial, regulatory, and strategic leadership for assigned Behavioral Health services, including outpatient mental health, substance use disorder treatment, and integrated behavioral health programs. Reporting to the Senior Vice President of Operations, the role is accountable for program performance, patient access and flow, clinician productivity, compliance, and the delivery of high-quality, trauma-informed, culturally responsive care.<p>
Under the direction of the Senior Vice President of Operations, the Administrative Director leads performance across behavioral health service lines, with responsibility for access, continuity of care, quality outcomes, financial results, regulatory readiness, and patient and staff experience. The leader partners with administrative and medical directors to advance cross-functional initiatives that strengthen operations and drive measurable improvement. Working closely with the operations manager, the Administrative Director assesses the current state, develops practical plans, and ensures sustainable implementation of change. The role oversees patient flow, staffing models, productivity, compliance, and program growth while ensuring services meet regulatory, accreditation, and payer requirements.</p><p><b>
The successful candidate will be able to perform the following responsibilities:</b></p><ul><li>
Define, develop, and implement short- and long-term strategies to meet organizational objectives, with direction and support from the Senior Vice President.</li><li>
Design and oversee the department&rsquo;s performance improvement program.</li><li>
Analyze operations to identify opportunities for improvement; develop project plans and lead implementation efforts.</li><li>
Provide structure, coordination, and oversight throughout the project life cycle.</li><li>
Lead cross-functional initiatives to ensure health center goals and objectives are achieved.</li><li>
Direct efficient and effective behavioral health operations, including clinician scheduling, productivity expectations, space utilization, and telehealth capacity.</li><li>
Manage clinical and on-call schedules to ensure appropriate coverage across all sessions.</li><li>
Develop and maintain operational dashboards; monitor clinician productivity, panel size, no-show rates, throughput, and service utilization.</li><li>
Monitor and report patient access and throughput across outpatient practice areas; implement processes to meet or exceed established goals and benchmarks.</li></ul><p><b>
What You'll Bring:</b></p><ul><li>
Bachelor&rsquo;s degree required, master&rsquo;s degree preferred.</li><li>
Minimum of 5 to 7 years of healthcare experience with increasing responsibility across supervisory and management functions.</li><li>
Practice Management experience required.</li><li>
Strong interpersonal and communication skills, with the ability to build rapport across diverse teams.</li><li>
Exceptional problem-solving and conflict-resolution abilities.</li><li>
Ability to handle sensitive and confidential matters with professionalism and discretion.</li><li>
The ability to work in a fast-paced environment.</li></ul><p><b>
Work Environment &amp; Physical Requirements:</b></p><ul><li>
This position operates in a professional office and clinic environment.</li><li>
Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment</li><li>
Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks.</li><li>
Occasionally required to lift or move items weighing up to 5-10 pounds (such as files, office supplies, or small equipment).</li><li>
Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions.</li><li>
May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting.</li><li>
Expected to follow all NeighborHealth and OSHA safety policies and procedures, including maintaining a safe and ergonomic work environment.</li></ul><p><i>
Salary starting at $125,840.00 per year, and up to $200,720.00 based on years of relevant experience.
</i></p><p><b><i>Other Duties:</i></b></p><p><b><i>
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</i></b></p><p><b>
EEO &amp; Accommodation Statement:</b></p><p>
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request</p><p><b>
Federal Trade Commission Statement:</b><br>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or &ldquo;apps.&rdquo; Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p><p><b>
E-Verify Program Participation Statement:</b></p><p>
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.</p></div>

Administrative Director, Behavior Health Services

Fairbanks Native Association

<div></div><div><div><div><div><b>GRANT SUMMARY</b></div></div></div><div><div><div><div><div><div><div><div><div><p>
The goal of the Athabascan Behavioral Health Clinic project is to transform the community behavioral health system by providing comprehensive, coordinated behavioral health care. The Clinic provides culturally specific programming, strength-based services, community-wide engagement, evidence-based practices, and early intervention.</p><p><br>
</p><p><b>POSITION SUMMARY:</b></p><div>
The position provides clinical oversight having the overall responsibility of all clinical services within the grant project including operation in congruence with the treatment philosophy, approach, and service delivery model in compliance with State and Commission for Accreditation for Residential Facilities (CARF) standards along with achievement of project goals and objectives, outreach, monthly and quarterly grant and program reports, with clinical supervision and clinical trainings. This position will supervise and manage clinical staff personnel.</div><div><br>
</div><div><b>JOB DUTIES</b></div><ul><li>
Develops, revises, and maintains the clinical policies and procedures, as needed.</li><li>
Assures a thorough orientation of new clinical staff as prescribed in the policies and procedures.</li><li>
Trains, oversees, and provides guidance in clinical documentation.</li><li>
Trains, oversees, and provides guidance in evidence-based practice (EBP) and fidelity testing tools.</li><li>
Provides care for outpatient mental health unit consistent with clinical mental health guidelines of the Veterans Health Administration.</li><li>
Provides EBP in Illness Management &amp; Recovery, Crisis Oriented Recovery, Cognitive Behavioral Therapy, and Intensive Case Management.</li><li>
Develops a Cultural Modification Plan within three months in coordination with the Implementation Specialist/Technical Assistant (ISTA) if EBP modifications are needed.</li><li>
Ensures types of services received and diagnoses of individuals is collected and reported in SAMHSA&rsquo;s Performance Accountability and Reporting System (SPARS).</li><li>
Monitors and approves all clinical documentation for billing and chart accuracy as outlined in the policy and procedures of FNA&rsquo;s Behavioral Health Services.</li><li>
Reviews treatment charts routinely for accuracy, treatment compliance, and adherence to the Commission on Accreditation of Rehabilitation Facilities (CARF) and State Standards.</li><li>
Guides treatment break-out groups for consumers who identify as LGBTQ+ to include topics such as normalizing adverse impact of minority stress, facilitate emotional awareness, regulation, acceptance, reduce avoidance, and empower assertive communication.</li><li>
Performs as Directing Clinician for a limited caseload of consumers, ensuring accurate clinical documentation and treatment and discharge planning, and providing individual and group counseling sessions.</li><li>
Creates staff development and individual learning plans to ensure clinical staff are gaining and maintaining necessary skills for increased performance and certification.</li><li>
Conducts annual evaluations on all clinical staff and writes work plans that adhered to Alaska Core Competencies for each position.</li><li>
Assists as needed in the writing of reports including quarterly grant and program reports and annual grant continuations.</li><li>
Assists in outreach services to ensure utilization of treatment.</li><li>
Assists with providing orientation to all consumers entering the unit.</li><li>
Maintains active presence and availability on the treatment unit for consumer and staff needs.</li><li>
Develops and maintains treatment schedule and staff work schedules.</li><li>
Conducts weekly case staffing and treatment plan reviews with the team in order to review consumer&rsquo;s current issues and level of care needs.</li><li>
Fulfills responsibilities during staff vacancies to meet the needs of the consumer.</li><li>
Adheres to Alaska Core Competencies outlined in C. Supervisor Core Competencies.</li><li>
Maintains CPR/First Aid and Non-Violent Crisis Intervention (MANDT or similar) training on an annual basis.</li><li>
Participates in external/internal meetings and training.</li><li>
Completes other related duties as assigned.</li><li>
Patient Relations:<ul><li>
Maintains respectful relationships with consumers, former consumers, and family members.</li></ul></li><li>
Internal Relations:<ul><li>
Maintains confidentiality at all times in accordance with 42CFR Part 2 and HIPAA requirements.</li><li>
Maintains a positive working relationship with staff and supports management within the FNA organization.</li></ul></li></ul><div></div><div><b><br>
NECESSARY KNOWLEDGE, SKILLS, AND ABILITY</b></div><ul><li>
Ability to report to work in a timely manner.</li><li>
Above average skills in operating/using computers and using Windows, Word, and Excel with ability to accurately input information into reporting formats.</li><li>
Above average communication and people skills with the ability to accurately follow written and verbal instructions.</li><li>
Knowledge on how to best assist possible escalated individuals during data collection process.</li><li>
Strong understanding and sensitivity to diverse cultures and lifestyles, with demonstrated experience working effectively with Alaska Native populations.</li><li>
Ability to protect confidentiality is essential; HIPAA &amp; 42 CFR compliant.</li><li>
Knowledge and ability to interpret/understand billing procedures.</li><li>
Skill in managing multiple priorities and tasks concurrently and meeting their deadlines.</li><li>
Skill in establishing and maintaining cooperative working relationships with other employees.</li><li>
Ability to work independently as well as with teams.</li></ul><h1 class="jobSectionHeader"><b>
MINIMUM QUALIFICATIONS (Education &amp; Experience)</b></h1><ul><li>
Master&rsquo;s degree in social work or related field.</li><li>
Two (2) years&rsquo; experience working in behavioral health and/or mental health.</li><li>
Two (2) years&rsquo; experience working with AN/AI population and experience providing culturally specific services.</li></ul><h1 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS (Education &amp; Experience)</b></h1><ul><li>
Four (4) years&rsquo; experience working in behavioral health and/or mental health.</li><li>
Four (4) years&rsquo; experience working with AN/AI population and experience providing culturally specific services.</li></ul></div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><b><br>
Notice: </b>All employment at the Fairbanks Native Association (FNA) is &ldquo;at will.&rdquo; This means the employee or FNA may terminate employment at any time and for any reason. Unless specified in writing, no duration of employment is expressed or implied for this position. Your signature indicates that you have read this Job Description and understand the essential functions of and qualifications for the job.</div></div></div></div></div></div></div></div><div></div>

CLINICAL SUPERVISOR

US Department of Veterans Affairs

Psychologist - Mental Health Residential Rehabilitation Treatment Program (RRPT) Program Manager

Gandara Center

<div><p><b>Why Work for Gandara</b>:</p>
<p>
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the G&aacute;ndara team today!</p>
<p><b>
Benefits:</b></p>
<ul>
<li>Retirement Plan 403(b)</li>
<li>Health, Dental, Vision, Pet and Life Insurance</li>
<li>Paid vacations</li>
<li>Paid holidays</li>
<li>8 discretionary days</li>
<li>Mileage Reimbursement</li>
</ul><ul><li><b>Salary Range: $85,000 - $90,000</b></li>
</ul>
<p><b>Additional Benefits:</b></p>
<ul>
<li>Career Growth Opportunities</li>
<li>Culturally Diverse population</li>
<li>Clinical Licensing Support</li>
</ul>
<p><b>Job Title : Site Director | Worcester</b></p>
<p><b>
Work Location : Worcester MA</b></p>
<ul><li><b>Bilingual Candidates Encouraged to Apply</b></li></ul>
<ul><li><b>EOE M/F/D/V</b></li></ul>
<ul><li><b>Union/Non-Union</b></li></ul>
<p>
Job Summary:</p>
<div>
The Site Director will focus on strategic growth, marketing, and workforce development, ensuring the site is well-positioned to expand services, recruit and retain top talent, and deliver high-quality, culturally responsive care to children, youth, and families. Provide strategic direction and operational oversight for current site programs while supporting the successful launch and integration of any new site programs.<br>
<ul><li>Develop and execute growth strategies to expand client access, increase referrals, and strengthen community presence.</li><li>Partner with the CBYCS Regional Director and Statewide Program Directors to align site operations with agency-wide goals, compliance standards, and performance specifications.</li><li>Lead cross-program collaboration to ensure seamless service delivery and integrated care for children and families.</li></ul></div>
<p><b><i>
Qualifications</i></b></p>
<ul><li><b>Master&rsquo;s degree in Social Work</b>,<b> Counseling, Psychology, or a related behavioral health field required.</b></li><li><b>Independent licensure in Massachusetts required (LICSW, LMHC, LMFT, or equivalent).</b></li><li>Minimum 5 years of supervisory/management experience in behavioral health or human services.</li><li>Demonstrated experience with program development, expansion, and staff recruitment.</li><li>Strong knowledge of CBHI service array (IHT, TM, S&amp;S, CSA, FIT) and Massachusetts performance specifications.</li><li>Excellent leadership, organizational, and communication skills.</li><li><b>Bilingual (Spanish, Portuguese, or Cape Verdean Creole) preferred, given the communities served.</b></li></ul>
<ul><li>Strategic Leadership &ndash; Ability to design and implement growth plans that expand program reach and impact.</li><li>Staff Development &ndash; Skilled at mentoring, supervising, and supporting clinical and non-clinical staff.</li><li>Marketing &amp; Outreach &ndash; Builds strong community relationships and promotes program visibility.</li><li>Collaboration &ndash; Works effectively across programs, departments, and external agencies.</li><li>Cultural Responsiveness &ndash; Commitment to serving diverse communities with sensitivity and respect.</li></ul></div><p></p>

CBYCS Site Director |Worcester

Psychiatrist - Mental Health Residential Rehabilitation Treatment Program (RRPT) Program Manager

Social Worker - Mental Health Residential Rehabilitation Treatment Program (RRPT) Program Manager

Quality of Life Counseling Center

<p><b>About Quality of Life</b></p><p>Founded in 2013, Quality of Life is a growing ecosystem of care dedicated to improving mental wellness, empowering youth, and strengthening families across Hampton Roads. Through a combination of behavioral health services, community-based programming, and outpatient care, we provide a holistic, trauma-informed approach to care.</p><p>We are seeking a passionate and driven Behavioral Health &amp; Engagement Supervisor to help lead and expand our impact across the community.</p><p><b>Position Overview</b></p><p>The Behavioral Health &amp; Engagement Supervisor plays a key leadership role in supporting the growth, coordination, and quality of Quality of Life&rsquo;s behavioral health services while strengthening community partnerships that expand access to care.</p><p>This role combines program leadership, community engagement, and staff supervision to ensure the delivery of high-quality, evidence-based services, while connecting youth and families to the most appropriate supports across our ecosystem.</p><p>We are seeking a dynamic Behavioral Health &amp; Engagement Supervisor to lead our clinical team in delivering exceptional behavioral health services. This role involves overseeing patient care, supervising staff, and ensuring the delivery of evidence-based interventions such as motivational interviewing, cognitive behavioral therapy, and applied behavior analysis. The supervisor will play a vital role in promoting a positive, supportive environment that empowers clients and their families to achieve their goals.</p><p><b>Core Responsibilities</b></p><p><b>Program Leadership</b></p><ul><li>Support oversight of IIH, Mental Health Skill Building, and Specialized Supportive Services</li><li>Monitor caseloads, referrals, and service quality</li><li>Support staff and ensure compliance with DBHDS standards</li></ul><p><b>Community Engagement &amp; Referral Development</b></p><ul><li>Build and maintain strong relationships with referral partners (schools, probation officers, court service units, counselors, and social workers)</li><li>Conduct outreach meetings and presentations to increase awareness of services</li><li>Strengthen and sustain referral pipelines to support program growth</li><li>Maintain consistent communication with community partners</li></ul><p><b>Professional Learning &amp; Community Education</b></p><ul><li>Lead professional learning sessions and workshops in the community and at Quality of Life locations</li><li>Facilitate trainings on topics such as trauma-informed care, restorative practices, youth mental wellness, and family engagement</li></ul><p><b>Staff Support</b></p><ul><li>Assist with hiring, onboarding, and staff development</li><li>Provide guidance on documentation and service delivery</li><li>Support ongoing staff training and professional development</li></ul><p><b>Clinical Role</b></p><ul><li>Maintain a small outpatient caseload (10&ndash;12 sessions/week)</li><li>Complete clinical documentation</li></ul><p><b>Qualifications</b></p><ul><li>Licensed or license-eligible clinicians (LPC, LCSW, LMFT)</li><li>Experience in behavioral health services (IIH, Skill Building, TDT, and Outpatient)</li><li>Strong understanding of DBHDS services and compliance standards</li><li>Experience in community engagement and partnership development</li><li>Leadership or supervisory experience</li><li>Bachelor&rsquo;s or Master&rsquo;s degree in social work, psychology, counseling or related field; licensure preferred.</li><li>Strong knowledge of motivational interviewing techniques, crisis management, and behavioral management strategies.</li><li>Excellent leadership skills with the ability to supervise staff effectively while maintaining a positive team culture.</li><li>Ability to handle sensitive situations with professionalism and compassion while adhering to confidentiality standards.</li></ul><p><b>Why Join Quality of Life</b></p><ul><li>Be part of a mission-driven organization creating real impact in the community</li><li>Work within a collaborative ecosystem of care</li><li>Opportunities for leadership, growth, and innovation</li><li>Direct influence on program development and community outcomes</li></ul><p>Pay: $50,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Behavioral Health & Engagement Supervisor

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