bell attendant

Hilton

<div>Bell Attendant
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. 
 
 
What will I be doing? 
As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Greet and escort arriving and departing guests to and from their accommodations</li>
<li>Retrieve and transport guest luggage</li>
<li>Inspect guest rooms and acquaint guests with these rooms and their features</li>
<li>Respond to guest inquiries and requests in a timely, friendly and efficient manner</li>
<li>Organize and store luggage, as needed, according to guidelines</li>
<li>Assist in the maintenance, appearance and functionality of equipment</li></ul>
What are we looking for? 
Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul>
<li>Positive attitude and communication skills</li>
<li>Ability to work flexible hours</li>
<li>Ability to work under pressure</li>
<li>Ability to work on own and as part of a team</li>
<li>Commitment to respond to Guest requests and deliver high levels of service</li>
<li>Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience as a Bell person</li>
<li>Previous experience working within a hotel</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Bell Attendant

<div>Bell Attendant
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. 
 
 
What will I be doing? 
As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Greet and escort arriving and departing guests to and from their accommodations</li>
<li>Retrieve and transport guest luggage</li>
<li>Inspect guest rooms and acquaint guests with these rooms and their features</li>
<li>Respond to guest inquiries and requests in a timely, friendly and efficient manner</li>
<li>Organize and store luggage, as needed, according to guidelines</li>
<li>Assist in the maintenance, appearance and functionality of equipment</li></ul>
What are we looking for? 
Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Positive attitude and communication skills</li><li>
Ability to work flexible hours</li><li>
Ability to work under pressure</li><li>
Ability to work on own and as part of a team</li><li>
Commitment to respond to Guest requests and deliver high levels of service</li><li>
Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience as a Bell person</li><li>
Previous experience working within a hotel</li></ul>
What&rsquo;s in it for me?<ul><li>
Career and development opportunities in Hilton Hotels Worldwide</li><li>
Competitive Salary &amp; Wages</li><li>
Private Health Insurance (After 6 Months of Your Service)</li><li>
&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members &amp; friends</li><li>
Complimentary Dry Cleaning for Business Attire</li><li>
Monthly Transportation Fee</li><li>
Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)</li><li>
14 days paid paternity leave</li><li>
Opportunity to make a positive impact on environment and community with Travel with Purpose program 
 
What will it be like to work for Hilton? 
</li></ul>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Rotana Hotel Management ...

As a Bell Attendant you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as
<ul>
<li>Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure</li>
<li>Maintain effective communication with all related departments to ensure smooth service delivery</li>
<li>Maintain an up to date knowledge of the hotel and local services</li>
<li>Maintain awareness of guest profile through Opera guest profile system</li>
<li>Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out</li>
<li>Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner</li>
<li>Deliver morning newspapers to rooms</li>
<li>Deliver guest messages and other deliveries immediately without delay in a professional manner</li>
<li>Ensure concierge desk and store room is clean tidy and well organized</li>
</ul>

PULLMAN

<div>Company Description 
&quot;Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
We are Heartists&reg;
&ldquo;Heartist&reg;&rdquo; describes both our culture and who we are. Everything we do comes from the heart, and we&rsquo;re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!
We believe that the world is more welcoming when we&rsquo;re connected. So that we see what we have in common, instead of what sets us apart.
Life in Pullman
At Pullman, you&rsquo;ll find social, stylish, and game-changing ways to unleash your athletic energy. Our hotels act as living canvases, designing creative environments shaped around you.
New experiences, new acquaintances, new ideas... discover the world of Pullman.
OUR WORLD IS YOUR PLAYGROUND! 
Job Description 
Bell Attendant
As a Bell Attendant you will be responsible for providing exceptional guest service and ensuring a memorable arrival and departure experience for our guests. You will assist with luggage handling, transportation coordination, and provide information about resort amenities and local attractions.
What is in it for you:<ul><li>
Engage in conservation efforts and help preserve wildlife.</li><li>
Enjoy sustainable adventures with exclusive rewards.</li><li>
Celebrate locality and heritage in a vibrant community.</li><li>
Advance your career with global development opportunities.</li><li>
Drive change through impactful social initiatives.</li><li>
Collaborate with a passionate, innovative team.</li></ul>
Key Responsibilities:<ul><li>
Guest Greeting: Greet guests upon arrival with a warm and welcoming demeanor.</li><li>
Luggage Assistance: Assist guests with luggage, ensuring safe and efficient transportation to their rooms.</li><li>
Information Provision: Provide information about resort facilities, services, and local attractions.</li><li>
Transportation Coordination: Coordinate transportation services, such as arranging buggies or shuttle services for guest movement within the property, ensuring timely and efficient transfers while maintaining safety and comfort standards.</li><li>
Guest Escorting: Escort guests to their rooms and explain room features and amenities.</li><li>
Guest Handling: Handle guest inquiries and requests promptly and professionally.</li><li>
Desk and Lobby Maintenance: Maintain a neat and organized bell desk and lobby area.</li><li>
Valet Parking Assistance: Assist with valet parking services as needed.</li><li>
Department Collaboration: Collaborate with other departments, such as housekeeping and maintenance, to ensure guest satisfaction.</li><li>
Hospitality Standards: Uphold the highest standards of hospitality and professionalism at all times.</li></ul> 

Qualifications 
Your personality counts more than your CV &hellip;<ul><li>
You&rsquo;ve gained experience in a similar role, and can speak English fluently</li><li>
You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve.</li><li>
You&rsquo;re a doer &ndash; and even if you do it wrong sometimes, you openly admit it.</li><li>
You&rsquo;re not just bringing your abilities, but also your character.</li><li>
You have good written &amp; spoken English language skills. Additional language i.e. Russian, Spanish, German, Chinese or any other international language is preferred.</li><li>
You're highly trained on guest relations and communication in a luxury hospitality environment.</li><li>
You project smiling, helpful and friendly attitude towards colleagues and guests and provides a courteous and professional service at all times as per 25hours standards.</li><li>
Stay fully informed about the hotel&rsquo;s services, amenities, local attractions, and daily events to provide accurate, up-to-date information to guests</li><li>
Offer personalized recommendations about hotel offerings, including room types, amenities, facilities, restaurant menus, and daily events.</li><li>
Be knowledgeable about local attractions, activities, and dining options, helping guests make informed decisions about things to do during their stay.</li></ul></div>

Accor Group

The Bell Attendant plays an important role in creating a welcoming first impression for guests. The position ensures smooth luggage handling, valet assistance, and guest escorting services while maintaining high standards of professionalism, safety, and courtesy.

Key Responsibilities

<ul>
<li>Greet guests warmly upon arrival and assist with their luggage efficiently and safely.</li>
<li>Attach baggage claim tags and ensure accurate recording of luggage movement.</li>
<li>Escort guests to their rooms, explaining key room features and hotel amenities.</li>
<li>Park guests vehicles in designated areas following safety protocols.</li>
<li>Deliver messages, newspapers, parcels, and packages promptly to guest rooms.</li>
<li>Maintain cleanliness and organization of the lobby, concierge desk, and storage areas.</li>
<li>Assist guests with transportation arrangements including limousine, shuttle, and car rental services.</li>
<li>Handle issuance and control of guest key cards in coordination with the Front Office.</li>
<li>Communicate effectively with Front Office and Concierge teams for smooth guest service.</li>
<li>Manage luggage storage requests and ensure proper documentation.</li>
<li>Handle guest complaints or requests courteously and escalate issues when necessary.</li>
<li>Maintain up-to-date knowledge of hotel facilities, local attractions, and events.</li>
<li>Perform lobby paging services and assist with guest inquiries.</li>
<li>Monitor safety and security procedures, including accident prevention and emergency response.</li>
<li>Record shift activities and hand over pending matters to the next shift through proper logbook entries.</li>
<li>Assist with special guest needs, VIP services, and group arrivals.</li>
<li>Ensure grooming, uniform, and appearance standards are consistently met.</li>
</ul>

Job Title Bell Attendant Guest Services Luxury Floating Hotel Dubai, UAE Job Description Bell Attendant Guest Services Luxury Floating Hotel Dubai, UAE Position Overview Queen Elizabeth II (QE2), Dubai s iconic floating hotel, is hiring a Bell Attendant to provide high-quality luggage assistance and guest support services. This role offers a unique opportunity to work in a historic luxury hospitality setting where exceptional guest care meets British maritime heritage. Ideal for service-oriented individuals with a background in front office or bell desk roles. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Front-of-House Luggage Services and Guest Assistance As a Bell Attendant, you will serve as the first point of contact for guests upon arrival and departure. You will assist with baggage handling, escort guests to their rooms, and manage storage facilities while maintaining the high service standards expected at QE2. You will coordinate closely with the front office, housekeeping, and reservations to ensure a seamless guest journey. What You ll Do * Greet and welcome all guests with professionalism and courtesy upon arrival * Assist guests with transporting, storing, and retrieving luggage * Maintain an organized and secure luggage storage area for both short- and long-term stays * Keep updated records of VIP, group, and individual arrivals for effective planning * Provide guests with directions, hotel information, and respond to general inquiries * Coordinate closely with housekeeping, sales, and reservations to align on room readiness and guest needs * Handle guest requests related to bell services efficiently and with a service-first mindset * Monitor and comply with hotel policies related to key handling and safety deposit boxes * Use Opera or similar hotel systems for tracking guest services and room allocations * Support a safe, clean, and organized lobby and bell desk area at all times Ideal Profile Courteous and Organized Hospitality Support * Minimum 1 year of experience in a similar bell desk or guest services role * Proficiency in Opera PMS is preferred * Fluency in English is required; knowledge of additional languages is a plus * Strong interpersonal skills and ability to remain calm and helpful under pressure * Good organizational skills and attention to detail when handling guest belongings * Team player with a strong service ethic and ability to multitask in a busy environment * Prior experience in a luxury or heritage hospitality setting is an advantage

Bell Attendant Guest Services

Accor

Job Description MAIN DUTIES AND RESPONSIBILITIES: Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.Assure that every luggage is covered with a baggage claim tag.Parking of guests and visitors vehicles in the designated hotel parking area.Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.Handle issuance of guest room key cards and ensure effective control for guest security.Report any unusual occurrences or requests to the Concierge desk.Be aware of the hotel accident Prevention Policies.Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area.Maintains accurate records / documentation, as per operational and organizational requirements.Responsible for lobby paging services under the supervision of Concierge.Practices suggestive selling and able to familiarize guests to hotel facilities.Co-ordinates with Front Office to ensure that payment of guest folios is protected at all times, vis- -vis scanty baggage procedure &amp; release of guest bags on departure.Escorts guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights &amp; TV function, safe, AC, fire exit, etc.)Ensure luggage is placed for guest to unpack. Ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction.Review log book, verify outstanding and follow up pending. Identify if any special assignment for the dayCheck Hotel situation, occupancy, functions, groups, VIPs.File daily concierge desk report and documents systematically under the supervision of ConciergeProvide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.Ensures prompt &amp; efficient message, newspapers, parcels &amp; package deliveries to guests, as per hotel policy.Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.Handling telephone calls at the Concierge deskReview and update Logbook .QualificationsEDUCATION AND EXPERIENCE:University Degree in any field. Minimum 1 year in a similar role.Additional InformationWhat Is In It For YouEmployee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

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