bellman

Moonlight Hospitality and Hotel Operation Management

<p><b>Job Title:</b> Bellman</p><p><b>Company:</b> Moonlight Hospitality and Hotel Operation Management</p><p><b>Location:</b> Doha, Qatar</p><p><b>Employment Type:</b> Full-Time</p><p><b>About the Role</b></p><p>Moonlight Hospitality and Hotel Operation Management is seeking a professional and customer-focused <b>Bellman</b> to join our front-of-house team. The ideal candidate must have at least <b>1 year of experience</b>, preferably in a hotel environment, with a strong commitment to guest service and hospitality excellence.</p><p><b>Key Responsibilities</b></p><ul><li>Greet guests warmly upon arrival and assist with luggage handling.</li><li>Escort guests to their rooms, provide hotel information, and ensure their needs are met.</li><li>Assist guests with transportation arrangements, directions, and general inquiries.</li><li>Maintain cleanliness and organization of the lobby, entrance areas, and luggage storage.</li><li>Deliver messages, packages, and other guest items promptly and professionally.</li><li>Coordinate with the Front Office team to ensure smooth guest check-in and check-out experiences.</li><li>Offer assistance to guests with special needs and provide exceptional service at all times.</li><li>Ensure adherence to safety and security procedures, including careful handling of guest belongings.</li></ul><p><b>Qualifications</b></p><ul><li>Minimum <b>1 year of experience as a Bellman</b> or in a similar hospitality role (hotel experience preferred).</li><li>Strong customer service and communication skills.</li><li>Well-groomed, polite, and professional demeanor.</li><li>Ability to lift and carry luggage safely.</li><li>Knowledge of local attractions, transportation options, and hotel services is an advantage.</li><li>Ability to work flexible shifts, including weekends and holidays.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package</li><li>Accommodation and meals (if applicable)</li><li>Health insurance and paid leave</li><li>Training and career development opportunities</li></ul><p><b>How to Apply</b></p><p>Interested candidates may submit their updated CV with the subject line: <b>&ldquo;Bellman Application&rdquo; </b>at <b>maria@wonderpalace.com.qa</b></p><p>Job Types: Full-time, Permanent</p>

Bellman

The First Group Hospitality

<div>Overview:
<div>
Hotel Holiday Inn is a contemporary retreat situated in the heart of Jumeirah Village Circle, ideally positioned within close distance to Dubai&rsquo;s key business districts and major leisure attractions. The hotel features 349 elegantly appointed guestrooms and suites, each thoughtfully designed to offer both comfort and convenience to guests.</div><div>
Hotel Avalon has a comprehensive suite of facilities including an outdoor swimming pool, the Rayya Wellness Spa, and a state-of-the-art fitness centre, catering to the needs of business and leisure travellers alike. The hotel&rsquo;s culinary offerings include Urban Eatery, an all-day dining destination, and Risen Caf&eacute;, renowned for its artisanal coffee and freshly baked pastries. Additionally, hotel guests get exclusive access to our Soluna Restaurants and Beach Club, on the Palm Jumeirah.</div><div>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Hotel Holiday Inn.</div><div></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div><b>
Job Summary:</b></div><div></div><div><br>
The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and knowledgeable about the local area to provide a positive guest experience.</div><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Opening the front door for guests, direct them to the check-in desk.</li><li>
Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating).</li><li>
If any equipment is not working properly, report this to the maintenance department so that it can be repaired.</li><li>
Introduce the features of the room to the guests, explain them how to use the air conditioning system, audiovisual systems and equipment, electronic &ldquo;do not disturb sign&rdquo; system, coffee making unit, minibar and telephone.
</li><li>Give guests information about directions, the hotel, hotel area and local tourist attractions.</li><li>
When guests have checked out offer assistance with luggage (store it or carry to the vehicle).</li><li>
Giving directions to places of interest, sightseeings, shopping areas.</li><li>
Ensure that each piece of luggage stored has a tag (filled in properly as per Hotel standards) on and the owner of the luggage receives the other part of the luggage tag.</li><li>
Delivers all guest messages/faxes/letters/parcels to the guestrooms.</li><li>
Run errands requested by the Front Desk staff.</li><li>
Loading and unloading luggage from/to the vehicles.</li><li>
Coordinate the traffic of vehicles in front of the hotel (guests&rsquo; cars, limousines, taxis, minivans, buses).</li><li>
Provide car valet service: drive the guests&rsquo; cars to and back from the Hotel&rsquo;s designated outsourced garage.</li><li>
Follow all health &amp; safety policies.</li><li>
Implement, maintain and continue to improve departmental policies, procedures and service standards.</li><li>
Carry out any other duties requested by Front Desk Agents or Front Office Manager.</li><li>
Responsible for maintaining a clean and tidy work area at all times (including the lobby and the area of the hotel entrance).</li></ul>
Desired Skill &amp; Expertise:
<p><b>
Skills and Qualifications:</b></p><br>
<ul><li>
Atleast one year of experience working as a Bellman in a 4* hotel</li><li>
Excellent communications skills with Proficiency in speaking and writing english.</li><li>
Good communication skills and interpersonal skills</li><li>
Extremely agile as the job demands speed and efficiency in its execution</li><li>
Team player with excellent planning and organizing skills</li><li>
Able to work flexible working hours with rotating shifts</li><li>
Pleasant personality with good problem-solving skills</li></ul></div>

The First Group

Accor

<div><div>Company Description</div><p><b><br>
&quot;Why work for Banyan Tree Doha?</b><br>
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.</p><div><br>
Job Description</div><p><br>
As a Bellman, you will play a crucial role in ensuring our guests receive warm, attentive service from the moment they arrive until their departure.</p><ul><li>
Greet and welcome guests with a friendly, professional demeanor upon their arrival</li><li>
Assist guests with luggage handling during check-in and check-out processes</li><li>
Escort guests to their rooms, providing information about hotel amenities and services</li><li>
Offer knowledgeable recommendations about local attractions, dining options, and transportation in Doha</li><li>
Maintain a clean and organized lobby area, ensuring luggage carts are always available and in good condition</li><li>
Assist with valet parking services when required</li><li>
Collaborate with front desk staff to ensure smooth check-in and check-out experiences</li><li>
Respond promptly to guest requests and inquiries, demonstrating a commitment to exceptional customer service</li><li>
Maintain up-to-date knowledge of hotel policies, services, and current events to address guest questions accurately</li><li>
Assist with special requests or errands to enhance guest satisfaction</li><li>
Ensure proper tagging and secure storage of guest luggage</li><li>
Perform additional duties as assigned by management to support overall hotel operations</li></ul></div>

Banyan Tree

<div><b>Company Description</b><p><b><br>
&quot;Why work for Banyan Tree Doha?</b><br>
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.</p><b><br>
Job Description</b><p><br>
As a Bellman, you will play a crucial role in ensuring our guests receive warm, attentive service from the moment they arrive until their departure.</p><ul><li>
Greet and welcome guests with a friendly, professional demeanor upon their arrival</li><li>
Assist guests with luggage handling during check-in and check-out processes</li><li>
Escort guests to their rooms, providing information about hotel amenities and services</li><li>
Offer knowledgeable recommendations about local attractions, dining options, and transportation in Doha</li><li>
Maintain a clean and organized lobby area, ensuring luggage carts are always available and in good condition</li><li>
Assist with valet parking services when required</li><li>
Collaborate with front desk staff to ensure smooth check-in and check-out experiences</li><li>
Respond promptly to guest requests and inquiries, demonstrating a commitment to exceptional customer service</li><li>
Maintain up-to-date knowledge of hotel policies, services, and current events to address guest questions accurately</li><li>
Assist with special requests or errands to enhance guest satisfaction</li><li>
Ensure proper tagging and secure storage of guest luggage</li><li>
Perform additional duties as assigned by management to support overall hotel operations</li></ul></div>

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.
 <br/>
 <br/>
 Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye. You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1 or 2 years of experience on a similar role
  </li>
  <li>
   High School Diploma
  </li>
  <li>
   Passionate about hospitality
  </li>
  <li>
   Positive learning attitude
  </li>
  <li>
   Good communication skills
  </li>
  <li>
   Good level of English
  </li>
 </ul>
</div>


Minor International

<div>
 <p>
  Feel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel &amp; Apartments.
  <br/>
  <br/>
 </p>
 <p>
  Guests staying at this modern hotel will find elevated comfort just moments from Dubai Internet City and Palm Jumeirah. Feel relaxed in elegant rooms, studios, and apartments with stunning panoramic views of the city and Arabian Gulf.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  &bull; To anticipate all guest needs and handle all guest inquiries
  <br/>
  <br/>
  &bull; To participate in the effective day to day operation at the Bell service desk.
  <br/>
  <br/>
  &bull; To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.
  <br/>
  <br/>
  &bull; To ensure lobby area is clean and tidy at all times.
  <br/>
  <br/>
  &bull; To greet and acknowledge all guests, welcoming them in a polite and friendly manner.
  <br/>
  <br/>
  &bull; Assist guests with the luggage, and provide a luggage storage service for guest.
  <br/>
  <br/>
  &bull; To coordinate delivery of messages and other items to the guest room
  <br/>
  <br/>
  &bull; To assist guests who require special attention.
  <br/>
  <br/>
  &bull; Complete all other shift duties as outlined on shift checklist.
  <br/>
  <br/>
  &bull; To assist in ensuring that the transportation arrangements of the hotel work perfectly, including the coordination of taxi&rsquo;s, private vehicles, limousines and other vehicles.
  <br/>
  <br/>
  &bull; Assist all other areas of the hotel when required.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proficiency in Opera
  </li>
  <li>
   Ability to focus attention on guest needs, remaining calm and courteous at all times
  </li>
  <li>
   At least 1 year experience working on a similar role.
  </li>
  <li>
   Hospitality background is preferred.
  </li>
  <li>
   Fluency in English; additional languages are a plus.
  </li>
 </ul>
</div>


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