benefit specialist

PharmaCord

<div><div><div><h3 class="jobSectionHeader">Important Notice</h3>
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.
<h3 class="jobSectionHeader">Please Note:</h3>
<ul><li>PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly.</li>
<li>We will never request your bank account information at any stage of the hiring process.</li>
<li>We will never send a check (electronic or physical) to purchase home office equipment.</li>
</ul>
If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@pharmacord.com 
<div></div>
</div><div>We're rapidly growing and invite you to join one of our existing programs! Joining an existing program gives you the opportunity to learn from the experts and ask questions about the drug manufacturer, disease states, and therapies you'll support. This is a unique opportunity where you will work together with your team members in an inclusive environment contributing to the overall success of your program.</div>
<div></div><div>When you join the team as the Benefits Specialist, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You'll compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. You'll adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely. This role may be eligible for a hybrid schedule after 6 months (or sooner once proficiency in role is demonstrated). Review our Benefits &amp; Perks below to learn more!</div>
</div>
<div> 
A typical day in this role will include providing in-depth knowledge of our client programs by working directly with patients, healthcare providers, and insurance companies to answer inquiries, process service requests, assess benefits coverage, and manage through barriers, in a compliant manner, that stand in the way of patients and their access to therapy. The Benefits Specialist works in a dynamic and compassionate customer service role providing telephonic and web-based, where applicable, customer service support. 
 
A typical day in the life of a Benefits Specialist will include the following: 
The responsibilities include, but are not limited to the following:</div>
<ul><li>Benefit Verification:
<ul><li>Performing patient level benefits verifications as applicable for all major medical and pharmacy benefits plans.</li>
<li>Completion of the template forms that provide patient level benefits Coverage Determination Summary.</li>
<li>Coordination of prior authorizations based on payer guidelines and in compliance with law, regulation or guidance.</li>
</ul></li><li>Patient Assistance:
<ul><li>Review of patient assistance enrollment forms and any supporting documentation to assess patient eligibility for participation as per SOPs and program guidelines.</li>
<li>Determination of patient&rsquo;s eligibility based upon program criteria for qualification.</li>
<li>Communicating the patient&rsquo;s eligibility to the patient, healthcare provider, and/or consignment pharmacy.</li>
<li>Answer and assist inbound callers through resolution utilizing answers to frequently asked questions or by warm transferring callers to other appropriate individuals.</li>
<li>Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy.</li>
<li>Review and identification of information that is missing and/or incorrect within program service requests/program applications.</li>
<li>Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practices.</li>
<li>Provides timely feedback to the company regarding service failures or customer concerns</li>
<li>Effectively uses our internal technology platform, PharmaCord Lynk, to complete claims processing and keep workflows moving.</li>
<li>Communicate with key medical practice accounts, sales representatives regarding the status of cases. Provide consultative services where issues arise on how obstacles can be overcome to get patient on paid therapy.</li>
<li>Benefits Specialists are expected to be patient focused and committed to providing the highest quality customer service all while maintaining a sense of compliance and commitment to abiding by company policies and procedures.</li>
</ul></li></ul><div>This job might be for you if (must have requirements of the role): 
The candidate must possess the following personal attributes:</div>
<ul><li>Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners)</li>
<li>Ability to handle personal health information with confidentiality</li>
<li>Commitment to honesty and integrity</li>
<li>Professionalism and a strong sense of proper business and customer service etiquette</li>
<li>Clear verbal and written communication skills</li>
<li>Accountability for results</li>
<li>Ability to plan and prioritize tasks and strong attention to detail</li>
<li>Proficient emotional intelligence (ability to recognize emotions and their effects)</li>
<li>Ability to manage disruptive impulses and handle potentially stressful customer interactions</li>
<li>Proficient computer skills</li>
<li>Adaptability to change</li>
<li>Personal initiative and commitment to team and organizational goals</li>
<li>Ability to work effectively within a team</li>
<li>A positive attitude!</li>
</ul><div>Requirements:</div>
<ul><li>Bachelor's degree strongly preferred or equivalent experience required; completion of a high school diploma or GED is required</li>
<li>6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred</li>
<li>Bilingual is a plus</li>
<li>This is an office-based position, the ability to sit for extended periods of time is necessary</li>
<li>Although very minimal, flexibility to travel as needed is preferred</li>
<li>We are located in Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year)</li>
</ul><div>Physical Demands &amp; Work Environment:</div>
<ul><li>While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.</li>
<li>Although very minimal, flexibility to travel as needed is preferred.</li>
<li>This position requires ability to work a standard 8.5-hour standard shifts between our business operating hours of 8am - 9pm Monday through Friday. A shift will be assigned and may change depending on business need.</li>
<li>This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.</li>
<li>Due to investment in program specific training, candidates are expected to maintain role for a minimum of 6 months, or within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact.</li>
</ul><div>Once you land this position, you&rsquo;ll get to enjoy:</div>
<div>Our Benefits &amp; Perks</div>
<ul><li>Company paid Short-term Disability (STD)</li>
<li>Increased competitive 401(k) company match up to 4%</li>
<li>Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees
<ul><li>Wellness discounts of up to $260 per year for participation in wellness program</li>
</ul></li><li>Annual HSA employer contribution</li>
<li>Company paid and voluntary Life Insurance options</li>
<li>Voluntary Life, AD&amp;D and Long-Term Disability Insurances</li>
<li>Paid Parental Leave of Absence</li>
<li>Wellness and Employee Assistance Programs</li>
<li>PTO benefits, flex days and paid holidays</li>
<li>Employee Referral Program</li>
<li>Ambassador Program</li>
<li>Tuition reimbursement program up to $5,000 per year</li>
</ul><div>Competitive Compensation &amp; Flexible Working</div>
<ul><li>Competitive starting pay rates</li>
<li>Toll reimbursement program (valued at $678.60 per year)</li>
<li>This role may be eligible for a hybrid schedule (50% in office, 50% remote). To qualify for a hybrid schedule, you are required to work a minimum of 6 months on-site at our headquarters location. You must show you've successfully completed training, are in good performance and attendance standing, and are consistently meeting KPI's as outlined within the program business rules.</li>
<li>Multiple shift options between 8 AM and 9 PM Monday - Friday</li>
</ul><div>A Career You'll Love</div>
<ul><li>Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021</li>
<li>Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace</li>
<li>Opportunities for advancement with a company that supports personal and professional growth</li>
<li>A challenging, stimulating work environment that encourages new ideas</li>
<li>Exposure to many learning and development opportunities</li>
<li>Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience</li>
<li>Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace caf&eacute;, and more!</li>
</ul><div>Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>
<div> 
At PharmaCord, we don&rsquo;t just accept difference &ndash; we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.</div>
<div> 
PharmaCord is unable to sponsor employees at this time.</div>
<div> 
Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter &amp; Facebook!</div>
<div></div><div>#INDBSINS</div></div>

Benefit Specialist (Evening Shift: 11:30 am - 8:00 pm)

<div><div>ADP is hiring a Benefit Services Specialist.
<ul><li>Are you ready to join a company offering career advancement opportunities throughout your career journey?</li>
<li>Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?</li>
<li>Are you looking for an inclusive environment with a culture of collaboration and belonging?</li>
</ul>If so, this may be an opportunity for you. Read on and decide for yourself.
As a Benefit Services Specialist, you will serve as the primary point of contact for our TotalSource clients and our internal service and business partners related to the processing, guidance, and governance of all TotalSource Health and Welfare plan administration services and benefit programs. The TotalSource Health and Welfare plan is a robust offering with a full array of national and regional plan and carrier choices providing Medical, Dental, Vision, Disability, FSA/HSA/OCB, and voluntary benefit programs that support a client's ability to attract and retain talent.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Benefits Administration. You will administer, manage and/or govern a variety of benefit plans on a day-to-day basis through the processing of various transactions and events within and potentially outside of the TotalSource systems, including but not limited to pending enrollments, dependent verification, new hire, life and termination events, and annual open enrollment processing. You will partner with back-office teams to coordinate transaction processing, audits, and ad hoc or regular deliverables. You will perform various data integrity and enrollment/eligibility audits and research and resolve issues identified through those routine audits. You will review, maintain, and modify standard operating and client operating processes and procedures for benefits administration. You will identify opportunities for potential improvement in enrollments and benefits administration and make recommendations to management and peers. You will manage and monitor data flow and integration, including carrier connections, payroll, and/or process manual carrier updates. You will work in conjunction with various team members to resolve errors and issues in a timely and accurate manner and escalate programmatic issues to appropriate team members, carriers, or Human Resource Business Partners (HRBPs), as appropriate. You will provide tier 2 client and internal business partner service support. You will communicate and execute benefit policy changes as necessary. You will research and resolve complex client benefit problems and questions and coordinate with other TotalSource associates. You will work with benefit providers to support client benefits administration and resolve eligibility issues.
Service and Product Support. You will provide service support related to the administration of health and welfare benefit programs to the client and internal business partners and service team via phone, CRM, email, or in person, regarding standard or client operating procedure, best practice/business process, the resolution of participant benefit plan, insurance provider and/or other client problems. You will coordinate communication with appropriate HR or Benefits associates, internal business partners, or carrier resources to expedite responses to critical process, operating, client, or participant situations. You will utilize your benefits/product/process experience to identify issues, troubleshoot client or service team problems, and assist with a resolution. This would include but not be limited to issues related to participant coverage, administrative processes, compliance, carrier connections, payroll, and TotalSource systems functionality. You will continually upgrade your knowledge and skill base relating to health and welfare benefit programs, including compliance, standard operating procedures, administrative practices and processes, and other benefit products, as applicable, to increase proficiency in a support capacity. You may champion and/or assist in assessing regulatory changes and process impact, process improvement, or other service application rollouts and service training. You will act as a liaison between the client, HRBP, CRE, ACA COE, and the carriers to explain benefits-related processes. You will partner with various team members to coordinate and execute Annual Enrollment process for clients. You will assist in analyzing plan and service requirements used in transitioning a client to service from implementation and ensure system configuration, standards, and client operating procedures, process guides, checklists, and knowledge base are accurate and complete.
Leadership. You will mentor all levels of service associates and provide instruction and guidance on health and welfare benefit programs, administrative processes and procedures, compliance-related questions or issues, troubleshooting system issues, and soft skill development. You will work with newly hired associates as a coach and identify training needs. You will develop, coordinate, and may deliver training or booster classes to all levels.
Client/Employee/Vendor Relations. You will act as the primary point of contact for clients, internal business partners, and HRBP/CRE/GM related to benefits administration best practices, transaction processing, compliance standards and client operating procedures, and responding to inquiries and resolving issues. You will proactively work to identify problems and offer solutions to improve the internal operation and administration of the plans. You will respond to complex client issues and escalations to ensure that support rendered meets or exceeds the client's needs to ensure client satisfaction. You will work with the various TotalSource service providers to identify and resolve issues and take a proactive approach to establish systematic processes and procedures to reduce or eliminate errors. You will develop and implement the workflow (both manual and electronic) to ensure that the transactions are accurately processed by TotalSource service providers such as Section 125/FSA, COBRA, 401(k), etc.
TO SUCCEED IN THIS ROLE: Required Qualifications
2+ years working in a Customer Service environment <ul><li>- ideally in employee benefits and/or HR administration or related field.</li>
</ul>A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
<ul><li>Experience noted above, OR</li>
<li>Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.</li>
</ul>Bonus points for these: Preferred Qualifications
<ul><li>SHRM, PHR, or GBA/CEBS certifications</li>
</ul></div><div>YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
<ul><li>Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.</li>
<li>Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.</li>
<li>Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.</li>
<li>Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.</li>
<li>Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.</li>
<li>Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.</li>
<li>Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
</li><li>Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.</li>
</ul>What are you waiting for? Apply today!
</div>A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

Benefit Services Specialist

LaForce Inc

<div>LaForce has an opening for a Benefits Specialist in our Green Bay, WI location. If you&rsquo;re passionate about helping employees understand and get the most out of their benefits&mdash;and you enjoy working in a fast-paced, people-focused environment&mdash;this is an exciting opportunity to join our Human Resources team. The Benefits Specialist will work closely with the Benefits Manager to manage the day-to-day administration of LaForce&rsquo;s comprehensive benefits package. You&rsquo;ll play a vital role throughout the employee life cycle using the HRIS system and become a go-to resource for employees with benefits-related questions.

What You&rsquo;ll Do: 
In this position, you will support employees by answering benefits-related questions, conducting meetings and orientations, and providing clear education and communication regarding benefit plans. You will manage new hire enrollments, qualifying life event changes, and oversee FMLA requests, including disability administration. Responsibilities also include maintaining the HRIS system with a focus on data integrity and reporting, performing benefits administration tasks such as claims resolution, billing, and open enrollment, and ensuring compliance with all applicable federal and state regulations. Additionally, this role assists with the administration and development of HR plans, procedures, and policies.

What You&rsquo;ll Bring: 
Qualified candidates will have a Bachelor&rsquo;s degree in Human Resources or a related field, along with 2&ndash;5 years of HR experience, preferably with an emphasis in benefits administration. Strong attention to detail, written and verbal communication skills, and computer proficiency are essential. The ability to problem-solve and manage multiple projects is critical. Bilingual (Spanish) skills and experience with UKG Pro are a plus.

What We Offer: 
We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance; a matching 401(k); short- and long-term disability; paid time off; and voluntary hospital indemnity, accident, and critical illness plans. You&rsquo;ll also enjoy access to our onsite health clinic and onsite nurse through Emplify Health, and our wellness and volunteer programs&mdash;all within a culture that values teamwork, growth, and community.

Join Us! 
If you're passionate about benefits and helping employees, LaForce is the place for you. Apply today and take the next step in your career. We look forward to meeting you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Benefits Specialist

Cantex Continuing Care Network

<div>Job Summary:
The Benefits Specialist is responsible for overseeing the daily administration of employee benefit records including eligibility, elections life events and premium deductions through on-line enrollment software and payroll records. Also responsible for the reconciliation and processing of benefit plan invoices.
Qualifications:
<ul><li>2+ years experience in Benefits
</li><li>Must have experience with reconciling benefit plan invoices</li><li>
Working knowledge of current benefits laws and regulations and ensures compliance with applicable ACA, HIPAA, DOL, ERISA and IRS.</li><li>
High level of customer service skills in order to build productive relationships with employees at all levels as well as outside vendors</li><li>
Working knowledge of FMLA and disability plans</li><li>
Proficiency in HRIS, Benefits software and Microsoft Office suites.</li><li>
Detail oriented with exemplary organizational and time management skills</li><li>
Proven ability to maintain confidentiality and discretion when handling sensitive and proprietary information</li><li>
Ability to work independently or in a team environment</li><li>
Ability to manage projects and meet deadlines</li></ul>
<h1 class="jobSectionHeader">Essential Functions:</h1>
<ul><li>Ensure timely communication of benefits eligibility to affected employees to meet ACA requirements and notifications.</li><li>
Administration of benefit plans including enrollment of new hires, monitoring life event changes and employment status changes resulting in eligibility changes.</li><li>
Assists with managing annual open enrollment, including reconciliation of employee enrollments.</li><li>
Reconcile and process benefit plan invoices, reports and other communications to outside provides; coordinates timely and accurate payment for all benefit programs.</li><li>
Coordinates with Payroll Specialist in ensuring all premium deductions are set up accurately and timely.</li><li>
Process all employer responses for disability and life claims</li><li>
Administration of FMLA and the collection of insurance premiums during a leave of absence.</li><li>
Ensures compliance with applicable federal and state laws and policies and procedures including HIPAA, DOL, ERISA and IRS.</li><li>
Evaluates and enhances internal processes to reduce costs and increase efficiency.</li><li>
Provides technical support and works with end users as well as troubleshoots system problems.</li><li>
Manages interface files to and from vendors to ensure accuracy of employee benefit records and data integrity. Researches and corrects discrepancy files.
</li><li>Builds productive relationships with employees on all levels as well as outside vendors.</li><li>
Compile and report EEOC annual requirements</li><li>
Prepares special reports and records.</li><li>
Acts as liaison between all health plan providers and employees.</li></ul>
Continuing Education:
<ul><li>Attends continuing education programs as necessary.</li></ul>
Physical Demands:
<ul><li>Ability to communicate in English via phone, in writing and verbally in conversation with different levels of staff, Resident families and any outside customers.</li><li>
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit, use hands or fingers, handle, or feel; reach with hands and arms, talk or hear and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Ability to utilize a computer, phone, etc. for extended periods of time.</li></ul></div>

Benefits Specialist PRN

Northwestern Mutual

Position SummaryTo address all benefit issues as brought up by Pharos Employee Benefit, Inc. (PEB) clients and their employees, including resolving enrollment and termination issues, acting as liaison with insurance carriers, and employee communication. Maintaining and updating our internal client management system. Benefit Advocates regularly practice discretionary decision making daily.Essential Function<ul><li>Works directly with employees of clients to answer their questions and resolve their issues.</li><li>Answer questions regarding policy coverage information (ex: Rx, covered procedures, limitations, etc.)</li><li>Acts as a liaison with insurance carriers to resolve claims issues and help with the appeals process.</li><li>Build and renew plans in the online enrollment system.</li><li>Create and review communication materials that are presented to clients</li><li>Handles enrollments and terminations with carriers when escalated.</li><li>Meet with the employer key contacts (with Benefit Consultant as needed).</li><li>Attends employee enrollment meetings (with the Benefit Consultant as needed).</li><li>Attends training opportunities to increase industry knowledge.</li><li>Communicate thoroughly and clearly with all team members concerning client renewals and projects.</li></ul>Knowledge/Experience Required<ul><li>Employee Benefit insurance experience required; at least 2 years of work experience (claims resolution, benefits administration, health insurance customer service, human resources, etc.).</li><li>Bachelor&rsquo;s or Associate degree preferred</li><li>Minnesota life and health license</li></ul>Skills/Abilities Required<ul><li>Excellent problem-solving skills. Persistent to achieve a resolution.</li><li>Strong organizational skills, detail oriented, including daily prioritizing and logical thinking.</li><li>Service-oriented: kind, compassionate, and willing to work hard on another person's behalf.</li><li>Good communication skills, especially verbally. Clarity and accuracy are key.</li><li>Excellent phone skills, being responsive, empathetic, and honest with the information to be shared.</li><li>Able to manage multiple projects simultaneously and successfully.</li><li>Able to work with others in teams, promoting cooperation and shared successes.</li><li>Shares ideas for improvement.</li></ul>Job Type: Full-timePay: $50,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Saint Paul, MN 55121

Benefit Advocate

The Springs Living

<div>Description
Welcome to the next generation in senior living, The Springs Living!
About Us:
The Springs Living is a purpose-driven senior living organization with communities throughout Oregon, Washington &amp; Montana. For nearly 30 years, The Springs Living has been committed to transforming housing for older adults by delivering quality service and fostering an enrichment culture to help residents, their families and each other live life to its fullest. To do this, we demonstrate our core values&mdash;kindness, quality, innovation, trust, and pride&mdash; and empower every team member to do the right thing!
Position Summary:
The Benefits Specialist supports the Benefits Manager in the administration of employee benefit programs at The Springs Living. This role assists with health insurance, voluntary benefits, and the retirement plan, while ensuring compliance, educating employees, and resolving benefit-related questions and issues with compassion.
Key Responsibilities:<ul><li>
Responds to benefits-related inquiries via phone and email</li><li>
Completes National Medical Support Notice (NMSN) employer response forms and notifies the Benefits Manager when employee and dependent enrollment is required</li><li>
Runs monthly new-employee eligibility reports and sends lists to community leadership for review</li><li>
Prepares and sends monthly benefit eligibility letters to newly eligible employees</li><li>
Manages returned mail, sorts by community, and coordinates redistribution to ensure address updates</li><li>
Processes 401(k) enrollments and election changes in UKG prior to each pay period</li><li>
Assists with monthly new hire enrollments, annual open enrollment, and qualifying life event changes</li><li>
Sends enrollment and termination census data to Regence in proper formatting</li><li>
Sends portability notification letters to employees whose voluntary benefits are ending</li><li>
Assists with bi-monthly audits of carrier enrollment and billing records to ensure accuracy</li><li>
Calculates final paycheck benefit deductions in coordination with Payroll</li><li>
Assists in tracking leave of absence dates and benefit arrears owed</li><li>
Responds to carrier requests for claim information related to life, AD&amp;D, critical illness, accident, and short-term disability</li><li>
Coordinates Business Office Manager training schedules with the People team</li><li>
Assists with name and Social Security number updates and audits, including notifying carriers</li><li>
Supports benefit and wellness events such as vendor fairs and mobile wellness clinics at communities</li><li>
Performs other duties as assigned by the Benefits Manager</li></ul>
Qualifications:<ul><li>
Minimum of 2 years of Human Resources experience preferred</li><li>
Associate or bachelor&rsquo;s degree preferred</li><li>
Proficient in Excel</li><li>
Strong attention to detail</li><li>
Knowledge of employee benefits and related laws</li><li>
Ability to handle confidential information with discretion, compassion and professionalism</li><li>
Strong verbal and written communication skills, including report writing and business correspondence</li><li>
Ability to present information and respond to questions from managers, employees, and the general public</li><li>
Strong organizational skills with the ability to prioritize and manage multiple tasks</li><li>
Proficient PC skills, including email, databases, recordkeeping, word processing, and spreadsheets</li><li>
Ability to interpret written, oral, electronic, and scheduled instructions</li></ul>
Benefits:<ul><li>
Health insurance (includes zero co-pay for mental health counseling)</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
401(k) matching (6%)</li><li>
Short-term and Long-term disability</li><li>
Employee assistance program</li><li>
Flexible spending account</li><li>
Life insurance</li><li>
Paid time off/Sabbatical</li><li>
Professional development</li><li>
On-site chiropractic care</li><li>
Employee Wellness Platform</li><li>
On-site gym</li><li>
Discounted Gym Membership</li></ul>
Additional Information:<ul><li>
All your information will be kept confidential according to EEO guidelines</li><li>
Currently a hybrid role based in McMinnville, OR, with plans to transition to a fully on-site position in the Portland metro area in 2026</li></ul></div>

Valley Oaks Health

Benefits SpecialistLocation: Lafayette, IN | Schedule: Full-timeWhy This Role MattersAs a Benefits Specialist, you&rsquo;ll be the go-to expert supporting employees&rsquo; health, wellness, and financial security. If you enjoy helping people understand their benefits, staying organized, and working behind the scenes to make HR processes run smoothly, this role is for you.What You&rsquo;ll Do<ul><li>Manage employee benefits enrollments and ensure accuracy in the HRIS</li><li>Reconcile monthly benefit invoices (medical, life, disability, and ancillary plans)</li><li>Present benefits and retirement plans during weekly New Hire Orientation</li><li>Answer employee and manager questions regarding benefits and eligibility</li><li>Coordinate Open Enrollment, including employee communications and presentations</li><li>Administer the 401(k) plan and support distributions and rollovers</li><li>Handle benefits compliance filings (PCORI, Medicare Notices, Form 5500 support)</li><li>Serve as COBRA administrator and assist with retiree medical/HRA plans</li><li>Support wellness initiatives and identify process improvements</li></ul>What We&rsquo;re Looking For<ul><li>Associate&rsquo;s degree or equivalent relevant experience in lieu of degree.</li><li>2+ years of health benefits administration experience preferred</li><li>SHRM-CP, SHRM-SCP, or CEBS certification a plus</li><li>Strong Microsoft Word and Excel skills</li><li>Detail-oriented with strong customer service skills</li><li>Valid Indiana Driver&rsquo;s License and acceptable driving record</li></ul>Why You&rsquo;ll Love It Here<ul><li>Meaningful work that directly supports employees</li><li>Collaborative HR team environment</li><li>Opportunity to grow in benefits, compliance, and wellness</li><li>Stable, mission-driven organization</li></ul>Apply today and help shape an exceptional benefits experience for our employees.Job Type: Full-timePay: $47,382.40 - $54,489.76 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyWork Location: In person

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