benefits manager

SHEER JOBS LIMITED

<p><strong>Benefits Manager (Inside IR35)</strong></p><p></p><p>There will be an office presence required, a minimum of 2 days per week</p><p></p><p><strong>Job Purpose</strong></p><ul><li>To manage and develop an efficient and motivated Benefits service that delivers</li><li>value money, organisational efficiencies, and good customer service.</li><li>To be responsible for the delivery of key projects in order to meet agreed savings</li><li>and efficiency targets.</li><li>To deliver services in the most efficient way, ensuring services are intelligently</li><li>designed by making best use of technology.</li><li>To promote, facilitate and assist in the development and implementation of a</li><li>customer focused and efficient Client service.</li><li>Ensure compliance with all relevant Government and Client policies, statutes and</li><li>regulation.</li><li>Delivery of an effective and appropriate service to all service users, fairly and</li><li>without discrimination.</li></ul><p></p><p><strong>Main Duties and Responsibilities</strong></p><ul><li>To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved.</li><li>Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns </li><li>Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. </li><li>To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authoritys activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. </li><li>Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures</li><li>Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases.</li><li>Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly.</li><li>Analyse performance data and software upgrades to identify training needs and provide training and support to meet those needs.</li><li>Represent the Client at Tribunal Service appeal hearings and Valuation Tribunal Service hearings.</li><li>To promote a culture that prevents, deters and detects fraud and error</li><li>To support team members in making key decisions in respect of benefit claims and complex cases. </li><li>Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. </li><li>To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. </li><li>Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. </li><li>Keep abreast of new technology to enhance current service offering, making recommendations where appropriate.</li><li>Maintain an expert knowledge of all Benefits systems.</li><li>Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDRs, identifying training and development needs and opportunities to improve performance</li><li>Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with client policies </li><li>As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authoritys establishments</li></ul><p></p><p> Candidate with council experience preferred, no sponsorship available.</p><p></p><p><strong>Rate of Pay</strong></p><p>PAYE: £45</p><p>Umbrella: £58</p><p></p><p><strong>Location: </strong>Southfield Road, Loughborough, Leicestershire, LE11 2TU, United Kingdom</p>

Benefits Manager

Venco Imtiaz Contracting Co

<p><b>Job Title: Compensation &amp; Benefits Manager</b></p><p><b>Location: Dubai, UAE</b></p><p><b>Employment Type: Full-Time</b></p><p><b>Key Responsibilities:</b></p><ul><li>Assist with developing and proposing compensation packages and policies to attain and attract talent aligned with the companies&rsquo; strategy</li><li>Assist with implementing and evaluating current compensation and benefits structures including base pay, incentives, health and welfare benefits</li><li>Conduct market surveys to ensure competitiveness of compensation programs, identify gaps and provide recommendations to address opportunities for enhancement</li><li>Align all compensation systems to be in compliance with local legal regulations</li><li>Manage the yearly salary and merit increases and provide recommendations based on relevant market data</li><li>Develop and implement a comprehensive communication strategy for compensation and benefits programs</li><li>Develop and maintain strong relationships with health plan brokers and third party administrators</li><li>Compile and maintain the pre-opening documentation of new properties to establish a realistic pre-opening budget and manning count</li><li>Participate in third party compensation and benefit surveys to ensure company practices are in line with market trends</li><li>Assist the HR Management in developing and managing Human Resources guidelines and functions and re-assess, review and upgrade schemes and policies to enable the company to stay competitive</li><li>Initiate, coordinate and develop special projects to be submitted to the HR Management in order to make appropriate operational assessments.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field; Master&rsquo;s degree preferred.</li><li>Minimum of 12 years of progressive experience in compensation and benefits, preferably in contracting industry with 3 years in managerial role.</li><li>Proven expertise in designing and implementing competitive compensation and benefits programs.</li><li>Strong analytical skills with the ability to interpret market data and provide strategic recommendations.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your salary expectation?</li><li>What is your notice period?</li></ul><p>Experience:</p><ul><li>compensation &amp; benefits: 10 years (Required)</li></ul>

Compensation & Benefits Manager

Client of Smart Recruitment

<p><br></p> <p><strong>Job Responsibilities:</strong></p> <ul> <li>Develop, implement, and maintain compensation structures (salary bands, incentive plans, bonuses, and allowances) aligned with business strategy and market benchmarks.</li> <li>Conduct annual salary reviews, market benchmarking, and pay equity analyses.</li> <li>Partner with Finance and CHRO on workforce planning and compensation budgeting.</li> <li>Support performance management processes by linking pay to performance outcomes.</li> <li>Manage executive compensation programs and coordinate with CHRO for C-level reporting.</li> <li>Oversee benefits design and administration across multiple jurisdictions (e.g., health insurance, annual flights, pensions, wellness programs).</li> <li>Evaluate and recommend enhancements to employee benefits to support retention and engagement.</li> <li>Liaise with external vendors and brokers to ensure cost efficiency and service quality.</li> <li>Standardize benefit policies across entities while maintaining local compliance.</li> <li>Maintain accurate C&amp;B data within the HRIS (HiBob), ensuring consistency and confidentiality.</li> <li>Generate dashboards, cost projections, and analytical reports for management.</li> <li>Support audits, compliance checks, and internal reporting for regulatory and board purposes.</li> <li>Develop and maintain compensation policies and frameworks across all locations.</li> </ul> <p><strong>Key Competencies</strong></p> <ul> <li><strong>Analytical &amp; Data-Driven:</strong> Able to translate numbers into actionable insights.</li> <li><strong>Strategic Thinking:</strong> Balances short-term actions with long-term reward strategy.</li> <li><strong>Integrity &amp; Confidentiality:</strong> Handles sensitive information with discretion.</li> <li><strong>Cross-Cultural Awareness:</strong> Understands local market nuances and legal frameworks.</li> <li><strong>Collaborative Partner:</strong> Works effectively with HR, Finance, and Leadership teams.</li> </ul>

Slalom Consulting

<div><p><b>Role Overview</b></p><p>
The Benefits Manager, Americas will manage and administer Slalom&rsquo;s health, well-being, and support programs across the Americas, spanning the U.S., Canada, Mexico, and Colombia. This includes oversight of life, health, disability, leave, retirement, voluntary benefits, wellness, and related processes. The person in this role will partner with HR, finance, operations, legal, and external vendors to deliver, and evolve benefits programs that support our team members at work and at home, while ensuring compliance with local regulations, controlling costs, and driving a positive employee experience.</p><p><b>
What You&rsquo;ll Do</b></p><p><b>
Program Implementation &amp; Operational Delivery</b></p><ul><li>
Lead the execution and implementation of health, well-being, leave, retirement, and voluntary benefit programs across the Americas region, ensuring alignment with global program designs and strategies.</li><li>
Translate global and enterprise benefits strategies into regional execution plans, timelines, and deliverables.</li><li>
Manage program launches, renewals, vendor transitions, and system integrations to deliver seamless employee experiences.</li><li>
Partner closely with HR PBPs, HR Operations, Legal, Finance, and external vendors to ensure that regional program implementation meets local compliance, regulatory, and market requirements.</li><li>
Develop implementation documentation, project plans, and process maps to ensure consistent delivery across all countries in scope.</li><li>
Monitor and evaluate program effectiveness post-launch, recommending enhancements or operational adjustments based on data insights and feedback.</li></ul><p><b>
Operations &amp; Administration</b></p><ul><li>
Oversee day-to-day administration of benefits across the Americas: enrollments, eligibility changes, terminations, leave of absence management, disability, claims escalations, vendor liaison, etc.</li><li>
Manage HRIS/BenAdmin system(s); ensure data integrity, process automation, and system enhancements.</li><li>
Drive the benefits open enrollment cycle (planning, communications, renewal, implementation) across all markets.</li><li>
Ensure operational consistency, and harmonize where feasible, while accommodating local requirements (currency, legal, tax, regulatory).</li><li>
Oversee claims appeals and escalations, coordinate resolution, and monitor vendor performance.</li></ul><p><b>
Compliance, Governance &amp; Risk</b></p><ul><li>
Stay current with local, regional, and national laws/regulations affecting benefits, leave, wellness, retirement, and related domains in each country.</li><li>
Lead the preparation and submission of required regulatory filings, disclosures, and compliance reporting (e.g., ACA in US, provincial requirements in Canada, local mandates in Mexico/Colombia).</li><li>
Partner with legal and external counsel on regulatory change impacts, audits, and risk mitigation.</li><li>
Ensure vendor agreements, SLAs, and contracts align with compliance and risk requirements.</li></ul><p><b>
Stakeholder Engagement &amp; Communication</b></p><ul><li>
Serve as the subject matter expert to HR business partners, executives, finance, legal, and managers on benefit programs, issues, and changes.</li><li>
Design and deliver compelling communications (written, virtual/in-person workshops, FAQs, toolkits) to help employees understand and engage with their benefits.</li><li>
Develop and deliver training for HR, managers, and other stakeholders about benefits, leave, compliance, and policy changes.</li><li>
Monitor, measure, and report on benefits performance, utilization, satisfaction, cost trends, and key metrics (e.g. benefit uptake, claims ratios, leave usage, vendor performance).</li></ul><p><b>
Team Leadership &amp; Development</b></p><ul><li>
Supervise direct reports (e.g. Sr Benefits Analysts &amp; Benefits Analysts), ensuring clarity in roles, performance expectations, and growth paths.</li><li>
Coach and mentor team members, provide regular feedback, support their development, and align them to Slalom&rsquo;s core competency model.</li><li>
Promote a culture of continuous improvement: identify process efficiencies, innovation, lessons learned and share best practices across regions.</li></ul><p><b>
Culture, Growth &amp; Impact</b></p><ul><li>
Embed Slalom&rsquo;s values and core competencies in the way benefits are designed, communicated, and delivered.</li><li>
Participate actively in Slalom&rsquo;s internal events, learning initiatives, and cross-functional strategy.</li><li>
Contribute to shaping the broader People strategy: support total rewards, retention, inclusion, engagement, and future-of-work decisions.</li><li>
Lead pilot programs or new benefit experiments, gathering feedback and scaling successful initiatives.</li></ul><p><b>
What You&rsquo;ll Bring</b></p><p><b>
Must-Haves:</b></p><ul><li>
8&ndash;12+ years of progressive experience in <b>benefits or total rewards</b>, ideally across multiple countries.</li><li>
Strong technical grasp of <b>benefits, leave, well-being, and retirement</b> administration.</li><li>
Experience with <b>compliance</b> across multiple jurisdictions (Americas focus).</li><li>
Expertise in <b>HRIS/BenAdmin systems</b> (Workday, ADP, etc.).</li><li>
Strong analytical, problem-solving, and stakeholder management skills.</li></ul><p><b>
Nice-to-Haves:</b></p><ul><li>
Prior experience in <b>Latin America</b> and/or <b>Spanish/Portuguese fluency.</b></li><li>
Experience in <b>consulting, agile, or matrixed environments.</b></li><li>
Familiarity with <b>data visualization tools</b> (Power BI, Tableau).</li><li>
Certifications such as <b>CEBS, PBP, or SHRM-SCP.</b></li><li>
Background leading <b>distributed or remote teams.</b></li></ul><p><b>
About Us</b></p><p>
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.</p><p><b>
Compensation and Benefits</b></p><p>
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, &amp; vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.</p><p>
Slalom is committed to fair and equitable compensation practices. For this position, the targeted base salary range is $113k-156K. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual&rsquo;s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.</p><p><b>
We will accept applications until November 17th or until the position is filled.</b></p><p><b>
EEO and Accommodations</b></p><p><i>
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans&rsquo; status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. </i><i>Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.</i></p></div><p></p>

Benefits Manager (Americas), Program Delivery | Remote

<div><h2 class="jobSectionHeader"><b>Description</b></h2>
<div>
<p>This client-facing role supports the delivery of flexible benefit projects, including client implementations and renewals, through WTW&rsquo;s (or strategic partner&rsquo;s) technology. The position works closely with Business Development, Client Managers, Consultants, technical teams and benefit providers to define and deliver tailored benefit solutions that meet client needs. The successful candidate will contribute to all stages of the project lifecycle, including scoping, system testing, communication and data analysis, ensuring a smooth and high-quality delivery experience for clients.</p><br>
<p><b>
The Role</b></p>
<ul>
<li>Work closely with Clients, Consultants, Client Managers, Systems Configuration, Broking teams, strategic partners and benefit providers to define and document benefit design, website content and supporting requirements such as branding, system emails and reporting.</li>
<li>Prepare and review employee communication materials, including benefit guides and targeted emails, ensuring alignment with benefit design and accuracy of content.</li>
<li>Manage data preparation for benefit selections, system configuration and reporting, and perform post-enrolment analysis such as engagement and take-up statistics.</li>
<li>Define and execute test strategies to ensure accurate and effective system testing by partners, internal teams and clients.</li>
<li>Conduct system functionality testing, identify and resolve issues with technical teams, and coordinate client feedback during testing phases.</li>
<li>Act as a primary contact for design-related queries from clients and internal teams, escalating where necessary to ensure timely resolution.</li>
<li>Contribute to project planning, kick-off and change control discussions, helping to define project scope, identify risks and manage timelines.</li>
<li>Support business development by contributing to RFP responses, participating in client pitches and identifying cross-sell opportunities within existing clients.</li>
<li>Share knowledge, suggest process improvements and contribute to the continuous enhancement of team efficiency and client satisfaction.</li>
<li>Maintain a strong understanding of the Turkish benefits market and clients&rsquo; flexible benefit scheme designs.</li>
<li>Communicate effectively with clients and internal stakeholders, ensuring professional, high-quality service delivery.</li>
<li>Collaborate across the Health &amp; Benefits business and the wider WTW organisation, demonstrating a proactive and commercially minded approach.</li>
</ul></div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<div>
<p><b>The Requirements</b></p>
<ul>
<li>Ideally strong experience in flexible benefits/employee benefits and payroll calculations/algorithms</li>
<li>Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)</li>
<li>Good analytical and numerical reasoning skills</li>
<li>Able to document detailed client requirements in design specifications</li>
<li>Strong communication skills, both written and verbal in Turkish and English</li>
<li>Excellent planning, time management and organisation skills with the ability to work to deadlines</li>
<li>Demonstrate a &lsquo;can do&rsquo; attitude, overcoming any problems as they arise</li>
</ul>
<p>This role offers a <b>hybrid work schedule</b>, allowing for a combination of remote and in-office work to support flexibility.</p>
<p>
We&rsquo;re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.</p></div></div>

Flexible Benefits Program Manager

USI Insurance Services

<div><div><div><div><div><b>General Description:</b> Manages Employee Benefits insurance accounts and services as their day-to-day contact.</div><div></div><div><b><br>
Major Responsibilities:</b></div><ul><li>Manage a book of business comprised of fully insured clients but may include some self-insured clients.</li><li>Provide proactive, personalized support to assigned clients. Act as the primary contact between clients and insurance carriers.</li><li>As needed, preparation of materials needed for client meetings. Educate, advise and aid clients on all Compliance topics. Including, but not limited to ERISA, COBRA, FMLA, 5500s and Health Care Reform.</li><li>Set up new group insurance contracts for existing clients or new clients.</li><li>Manage the renewal process including the preparation of appropriate contractual changes.</li><li>Implement and manage programs recommended by technical resources (e.g. wellness, communications, strategies, pharmacy)</li><li>May be responsible for the marketing and placement of new benefit products.</li><li>Prepare client application for review</li><li>Determine most appropriate carriers</li><li>Analyze and compare carrier quotes and coverage offerings</li><li>Make recommendations to clients</li><li>Develop alternative strategies, plan modeling and cost reduction opportunities.</li><li>Champion client cross-selling initiatives and develop customer accounts.</li><li>Conduct on-site meetings to communicate or administer benefit plans.</li><li>Coordinates, manages and attends client meetings both virtually and in person</li><li>Develop employee communications for renewal changes, enrollment procedures, benefit changes and/or clarifications.</li><li>Resolution support and oversight for client issues such as contract clarifications and billing.</li></ul><div></div><div><b><br>
Knowledge, Skills and Abilities:</b></div><ul><li>2-4 years experience in employee benefits industry or related marketplace. College degree preferred.</li><li>Prior customer service experience is preferred.</li><li>Must hold or be willing to earn life and disability insurance license.</li><li>Comfortable with internet-based programs and Microsoft Office products.</li><li>Ability to set priorities and manage deadlines.</li><li>Ability to work in a fast-paced, team environment with minimal instruction.</li><li>Keep informed about industry information, technology and trends.</li><li>Ability to carry out complex tasks with many concrete and abstract variables.</li></ul><br>
<div></div>
</div></div><div><div><div><div><b>Why USI?</b></div><div>
With more than $2.7 billion in revenue and over 10,000 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.</div><div></div><div><b><br>
Unrivaled Resources and Support</b></div><div>
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage&reg;, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE&reg; represents Omni, Network, Enterprise&mdash;the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.</div><div></div><div><b><br>
Industry-Leading Programs, Rewards, and Recognition</b></div><div>
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.</div><div></div><div><b><br>
Deep Community Engagement</b></div><div>
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects &ndash; to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint &ndash; we&rsquo;re working together as ONE to build a better future.</div><div></div><div><b><br>
Committed to a Diverse, Equitable, and Inclusive Workplace</b></div><div>
Our award-winning I&rsquo;m With U diversity, equity, and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.</div><div></div><div><b><br>
Nationally Recognized as a Top Insurance Employer</b></div><div><ul><li>
Recognized as one of Insurance Business America&rsquo;s Top Insurance Employers for the seventh consecutive year (2018-2024).</li><li>
Named to Business Insurance&rsquo;s annual list of the Best Places to Work in Insurance five years in a row (2020-2024).</li><li>
Named to Fortune&rsquo;s 2024 Best Workplaces in Financial Services &amp; Insurance list.</li><li>
Honored by Glassdoor as a Best-Led Company in the U.S. in 2024.</li><li>
Recognized by Newsweek as one of America&rsquo;s Greatest Workplaces for Diversity in 2024</li></ul><div><p>
Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!</p></div></div></div><br>
<div></div>
</div></div><div><div><div><p><i>USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time</i><i>.</i></p></div></div></div></div></div>

Employee Benefits Account Manager

Patriot Growth Insurance Services

<div><p><b>About Business Benefits Group (BBG), A Division of Patriot Growth Insurance Services</b>: Since 1995, Business Benefits Group has been a trusted leader in employee benefits, HR consulting, and business insurance, proudly serving thousands of businesses across a wide range of industries. As a benefits-centric agency, we are dedicated to providing personalized solutions that help employers navigate challenges such as rising healthcare costs, regulatory changes, and technological advancements. Our experienced team of trusted advisors is committed to delivering the tools, resources, and guidance necessary to support our clients&rsquo; goals while maintaining a high standard as thought leaders in the industry.</p>
<p><b>Position Overview</b>: The Benefits Account Manager will play a pivotal role in ensuring the satisfaction and retention of BBG&rsquo;s clients. This position is responsible for overseeing pre-renewal workflows, implementing insurance carrier renewal strategies, managing open enrollment procedures, and fostering strong client relationships. The Benefits Account Manager will provide clients with a seamless renewal experience while offering expert consultation on insurance plans and benefits.</p>
<p><b>Work Arrangement</b>: This is a full-time, hybrid position reporting to our office in Fairfax, VA.</p>
<p><b>Professional Responsibilities</b>:</p>
<ul><li>Build and nurture client relationships, understanding their goals and objectives for their benefit plans</li>
<li>Discuss the advantages and disadvantages of various insurance plans to assist clients in decision making</li>
<li>Assist clients throughout their annual benefits renewal process, including pre-renewal workflows and open enrollment</li>
<li>Develop and execute insurance carrier renewal strategies aligned with client needs and objectives</li>
<li>Create comprehensive renewal spreadsheet analyses for each client, ensuring accuracy and clarity</li>
<li>Prepare and distribute renewal documents such as benefits guides for open enrollment meetings</li>
<li>Assist in marketing clients&rsquo; benefits and creating kits for open enrollment meetings</li>
<li>Implement post-renewal strategies to address any changes or adjustments required after the renewal process</li>
<li>Respond promptly to client inquires via phone and email regarding the renewal process, providing guidance and information as needed</li>
<li>Communicate effectively with insurance carriers regarding client renewals and policy confirmations.</li>
<li>Update internal systems (i.e., BKB, Excel files, client folders) with accurate renewal notes and information</li>
<li>Process all new business paperwork for all virgin groups as assigned and update BKB accordingly.</li>
<li>Process all new business paperwork for new lines of coverage outside of renewal and update BKB accordingly</li>
<li>Complete necessary forms and technology updates throughout the renewal process to maintain accuracy and compliance</li>
<li>Ensure the accuracy of the client&rsquo;s current policies, verifying that all members have requested coverage as needed</li>
<li>Proactively communicate with clients and carriers to help solve problems, addressing client and carrier concerns efficiently</li>
<li>Organize and conduct educational sessions for clients to enhance their understanding of benefits and wellness programs</li>
<li>Administer benefit surveys to gather feedback and tailor benefits plans to meet client and employee needs</li>
<li>Develop customized materials to assist clients in communicating benefits information to their employees</li>
<li>Conduct quarterly claims reviews to identify trends and cost savings opportunities</li>
<li>Serve as a liaison with insurance carriers and providers to resolve claims issues and aid with the appeals process. Assist with prior authorizations, ID card requests, and network searches</li>
<li>Respond promptly and professionally to client employee inquiries, providing accurate and thorough information regarding benefit plans, coverage, and eligibility</li>
<li>Update system(s) to reflect employee enrollments, terminations, and changes with carriers and vendors</li>
</ul>
<p><b>Qualifications and Requirements</b>:</p>
<ul><li>Active Virginia Life &amp; Health insurance license</li>
<li>2 or more years of experience in a customer support or account management position within the Employee Benefits Insurance industry</li>
<li>High School Diploma/GED</li>
<li>Associate or Bachelor&rsquo;s Degree in Business Administration or a related field preferred</li>
<li>Possess an understanding of employee benefits programs, including knowledge of various benefit types, compliance with relevant regulations, and awareness of emerging trends and best practices</li>
<li>Provide empathetic and supportive assistance to clients and employees by being responsive to client needs and proactively seeking opportunities to enhance the client experience</li>
<li>Ability to identify areas of improvement and implement innovative solutions to optimize processes, streamline operations and workflow efficiency</li>
<li>Excellent written and verbal communication skills to effectively convey information clearly and transparently</li>
<li>Experience in building and maintaining strong client relationships, understanding clients&rsquo; unique needs, and providing customized insurance solutions</li>
<li>Detailed-oriented and organized with excellent project management abilities</li>
<li>Strong critical thinking skills to analyze complex scenarios and develop solutions for clients</li>
<li>Familiarity and proficiency in using relevant software applications, including Customer Relationship Management (CRM) systems, Microsoft Office Suite, and other tools used for client management and communication</li>
<li>Commitment to staying updated on industry trends, regulations, and best practices</li>
<li>Adhere to ethical standards and maintain confidentiality when handling sensitive employee and client information</li>
</ul>
<p><b>About Patriot Growth Insurance Services</b>: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot&rsquo;s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.</p>
<p>Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.</p>
<p>In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:</p>
<ul><li>Medical, Dental, and Vision Benefits</li>
<li>Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs</li>
<li>Company paid Short-Term Disability, Long-Term Disability and Group Term Life</li>
<li>Company paid Employee Assistance Program</li>
<li>Paid Parental Leave</li>
<li>Paid holidays</li>
<li>Personalized PTO</li>
<li>401 (k)</li>
</ul>
<p><b>Pay Range</b>: $60,000 - $70,000 per year depending on experience.</p>
<p><i>A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.</i></p>
<p><i>Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</i></p>
<p><i>This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&amp;I Policy located on our website at </i><i>www.patriotgis.com</i><i>.</i></p></div>

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