benefits representative

Texas Oncology

<div>Overview:<div></div><div><b><br>
The US Oncology Network</b> is looking for a <b>Patient Benefits Representative</b> to join our team at <b>Texas Oncology</b>. This full-time position will support the <b>Oncology Department</b> at our 1901 S. 2nd Street clinic in McAllen, Texas. Typical work week is Monday through Friday working eight hours betwee 7:30a - 5:00p.</div><div></div><p><br>
This position will be a level 1or Sr depending on relevant candidate experience.</p><p></p><div><br>
As a part of <b>The</b> <b>US Oncology Network</b>, <b>Texas Oncology</b> delivers high-quality, evidence-based care to patients close to home. <b>Texas Oncology </b>is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today&mdash;at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today, <b>Texas Oncology</b> treats half of all Texans diagnosed with cancer on an annual basis.</div><div></div><div><b><br>
The</b> <b>US Oncology Network</b> is one of the nation&rsquo;s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. <b>The</b> <b>US Oncology Network</b> is supported by <b>McKesson </b>Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.</div><div></div><p><b><br>
What does the Patient Benefits Representative do? (including, but not limited to):</b></p><p>
The Patient Benefits Representative, under general supervision is responsible for educating patient on insurance coverage and benefits. Assess patients financial ability; may educate patient on assistance programs. Updates and maintains existing patient new insurance eligibility, coverage, and benefits in system. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology&rsquo;s Shared Values.</p>
Responsibilities:
<p><b>
The essential duties and responsibilities (including, but not limited to):</b></p><ul><li>
Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
</li><li>Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form.
</li><li>Completes appropriate reimbursement and liability forms for patient&rsquo;s review and signature. Forwards appropriate information and forms to billing office.</li><li>
Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment.</li><li>
Review patient account balance and notify front desk of patients to meet with</li><li>
Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately</li><li>
At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs).
</li><li>Stays current on available financial aide. Develops professional relationships with financial aide providers. Networks with financial aide providers to obtain leads to other aide programs.</li><li>
Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient*s records.
</li><li>Maintains updated manuals, logs, forms, and documentation. Performs additional duties as requested.
</li><li>Other duties as requested or assigned.</li></ul>
Qualifications:
<p><b>
The ideal candidate for the Patient Benefits Representative will have the following background and experience:
 </b></p><p><b>Level 1</b></p><ul><li>
High school diploma or equivalent required.
</li><li>Minimum three (3) years patient pre-services coordinator or equivalent required.
</li><li>Proficiency with computer systems and Microsoft Office (Word and Excel) required.
</li><li>Demonstrate knowledge of CPT coding and HCPS coding application.</li><li>
Must be able to verbally communicate clearly and utilize the appropriate and correct terminology.</li><li>
Must successfully complete required e-learning courses within 90 days of occupying position.</li></ul><p><b>
Level Sr (in addition to level 1 requirements)</b></p><ul><li>
Associates degree in Finance, Business or four years revenue cycle experience preferred.
</li><li>Minimum three (3) years pre-services coordinator experience and two (2) years of patient benefits experience required.
</li><li>Must be able to demonstrate knowledge and appropriate application of insurance coverage benefits and terminology.</li></ul><p></p><p><b><br>
Competencies:</b></p><ul><li>
Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded a san expert in the technical/functional area; accesses and uses other expert resources when appropriate.</li><li>
Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience inn the face of constraints, frustrations, or adversity; demonstrates flexibility.</li><li>
Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.</li><li>
Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.</li><li>
Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.</li></ul><p><b>
Physical Demands:</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.</p><p><b><br>
</b></p><p><b>Work Environment:</b></p><div>
The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.</div></div>

Patient Benefits Representative

PAN AMERICAN LIFE INSURANCE

<div><p>Pan-American Life Insurance Group (PALIG) is seeking a <b>Payments &amp; Benefits Representative</b> to join our U.S. Life Operations team. In this role, you will provide <b>world-class customer service</b> while servicing in-force policy contracts via telephone, email, and written requests. You'll handle inquiries from policyholders, government entities, and agents, process disbursements (loans, surrenders, outgoing 1035 transfers), manage payment processing, and update policy records.</p><p></p><p><b>
ESSENTIAL FUNCTIONS:</b></p><p><b>
Customer Service</b></p><div><ul><li>
Respond to telephone inquiries clearly and professionally, ensuring resolution before the call ends</li><li>
Address email requests within 24 hours, providing accurate and courteous responses</li></ul><p></p><p><b>
Processing</b></p><div><ul><li>
Process written requests and payments by managing assigned work queues</li><li>
Ensure all requests are completed within established processing standards</li></ul><p></p><p><b>
Inforce Illustrations</b></p><ul><li>
Request inforce illustrations through the Mutual Trust Agent Website or via a Math Analyst</li></ul><p></p><p><b>
1099 Inquiries</b></p><ul><li>
Respond to and explain any 1099-related inquiries throughout the year</li></ul></div></div><p></p><p><b>
KEY REQUIREMENTS:</b></p><ul><li>
High School diploma or equivalent</li><li>
Experience in customer service (telephone), life insurance, or related industry; and completion of LOMA 280/281 or Level 1 within 12 months of employment are highly preferred</li></ul><p></p><p><b>
Knowledge, Skills &amp; Abilities (KSAs):</b></p><ul><li>
Strong knowledge of computer applications and basic functions</li><li>
Basic math and accounting skills</li><li>
Problem-solving and attention to detail</li><li>
Professional communication skills (verbal and written)</li><li>
Strong organizational skills and ability to multitask under pressure</li><li>
Ability to prioritize work and balance multiple tasks effectively</li><li>
Ability to work independently and adjust to changing business needs, including overtime and Saturdays</li><li>
Commitment to quality, deadlines, and delivering exceptional customer service</li></ul><p></p><p><b>
What We Offer:</b></p><ul><li>
Competitive compensation package (base salary &amp; bonus). Base pay range $13.70/hour to $18.90/hour, plus annual bonus (based on experience).</li><li>
Comprehensive benefits including medical, dental, 401(k), paid time off, and tuition reimbursement</li><li>
Medical and dental coverage available starting the first of the month following 30 days of service</li><li>
Hybrid work opportunities</li></ul><p></p><p><b>
About Us:
</b></p><p>Pan-American Life Insurance Group (PALIG) serves the life, accident, and health insurance needs of individuals and businesses across 49 U.S. states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands through its U.S.-based member companies&mdash;Pan-American Life Insurance Company and Pan-American Assurance Company.</p><p></p><p>
At PALIG, our employees are our greatest asset. We value collaboration, trust, and the confidence of our policyholders. Our long-standing commitment to excellence continues to drive our success.</p><p></p><p><b>
Pan-American Life is an Equal Opportunity Employer and a Drug-Free Workplace.</b></p></div>

Payments & Benefits Representative

<div>Overview:<div></div><div><b><br>
The US Oncology Network</b> is looking for a <b>Patient Benefits Representative</b> to join our team at <b>Texas Oncology</b>. This full-time position will support the <b>Revenue Cycle Department</b> at our 3010 Harrison Avenue clinic in Beaumont, Texas with some travel. Typical work week is Monday through Friday, 8:30a - 5:00p.</div><div></div><p><br>
This position will be a level 1or Sr depending on relevant candidate experience.</p><p></p><div><br>
As a part of <b>The</b> <b>US Oncology Network</b>, <b>Texas Oncology</b> delivers high-quality, evidence-based care to patients close to home. <b>Texas Oncology </b>is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today&mdash;at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today, <b>Texas Oncology</b> treats half of all Texans diagnosed with cancer on an annual basis.</div><div></div><div><b><br>
The</b> <b>US Oncology Network</b> is one of the nation&rsquo;s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. <b>The</b> <b>US Oncology Network</b> is supported by <b>McKesson </b>Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.</div><div></div><p><b><br>
What does the Patient Benefits Representative do? (including, but not limited to):</b></p><p>
The Patient Benefits Representative, under general supervision is responsible for educating patient on insurance coverage and benefits. Assess patients financial ability; may educate patient on assistance programs. Updates and maintains existing patient new insurance eligibility, coverage, and benefits in system. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology&rsquo;s Shared Values.</p>
Responsibilities:
<p><b>
The essential duties and responsibilities (including, but not limited to):</b></p><ul><li>
Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
</li><li>Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form.
</li><li>Completes appropriate reimbursement and liability forms for patient&rsquo;s review and signature. Forwards appropriate information and forms to billing office.</li><li>
Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment.</li><li>
Review patient account balance and notify front desk of patients to meet with</li><li>
Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately</li><li>
At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs).
</li><li>Stays current on available financial aide. Develops professional relationships with financial aide providers. Networks with financial aide providers to obtain leads to other aide programs.</li><li>
Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient*s records.
</li><li>Maintains updated manuals, logs, forms, and documentation. Performs additional duties as requested.
</li><li>Other duties as requested or assigned.</li></ul>
Qualifications:
<p><b>
The ideal candidate for the Patient Benefits Representative will have the following background and experience:
 </b></p><p><b>Level 1</b></p><ul><li>
High school diploma or equivalent required.
</li><li>Minimum three (3) years patient pre-services coordinator or equivalent required.
</li><li>Proficiency with computer systems and Microsoft Office (Word and Excel) required.
</li><li>Demonstrate knowledge of CPT coding and HCPS coding application.</li><li>
Must be able to verbally communicate clearly and utilize the appropriate and correct terminology.</li><li>
Must successfully complete required e-learning courses within 90 days of occupying position.</li></ul><p><b>
Level Sr (in addition to level 1 requirements)</b></p><ul><li>
Associates degree in Finance, Business or four years revenue cycle experience preferred.
</li><li>Minimum three (3) years pre-services coordinator experience and two (2) years of patient benefits experience required.
</li><li>Must be able to demonstrate knowledge and appropriate application of insurance coverage benefits and terminology.</li></ul><p></p><p><b><br>
Competencies:</b></p><ul><li>
Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded a san expert in the technical/functional area; accesses and uses other expert resources when appropriate.</li><li>
Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience inn the face of constraints, frustrations, or adversity; demonstrates flexibility.</li><li>
Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.</li><li>
Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.</li><li>
Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.</li></ul><p><b>
Physical Demands:</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.</p><p><b><br>
</b></p><p><b>Work Environment:</b></p><div>
The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.</div></div>

Patient Benefits Representative Sr

Agent Alliance

<div><p>Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and help them select the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.</p>
<p><b>Job Requirements:</b></p>
<ul><li>Reach out to individuals who have requested more information on the benefits we offer</li>
<li>Schedule Zoom meetings with these members</li>
<li>Customize new benefit plans and adjust existing plans to fit the current needs of each client</li>
<li>Establish and maintain relationships with existing and new clients</li>
<li>Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments</li>
<li>Provide attentive customer service and any necessary administrative support in response to members' needs</li>
<li>Respond to and resolve client questions and concerns regarding their benefits</li>
<li>Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule</li>
</ul>
<p><b>Benefits:</b></p>
<ul><li>Medical (BlueCross BlueShield)</li>
<li>Dental, Vision, and Hearing insurance</li>
<li>Company stock options offered</li>
<li>Comprehensive paid training program</li>
<li>Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)</li>
<li>Weekly performance-based pay and bonuses, on average $60,000 to $65,000 in the first year</li></ul></div>

Virtual Customer Service/Sales Representative

FirstChoice Hiring

<div><p>4855 Hwy 501, Myrtle Beach, SC 29579</p><h1 class="jobSectionHeader"><b><br>
Customer Service Representative -</b><br>
<b> HIRING NOW!</b></h1><p>
</p><h2 class="jobSectionHeader"><b>Full-Time Position!
</b><br>
<b>$34,000 - $37,000 Annually Plus Benefits!</b></h2><h3 class="jobSectionHeader"><b>
Experience is a Plus!</b></h3><p><b><br>
Sparks Toyota in Myrtle Beach</b> is hiring for a <b>full-time Customer Service Representative.</b><br>
<br>
<b>Please upload your resume. Completing the online assessment will grant you priority approval!</b></p><p><b><br>
We offer:</b></p><ul><li><b><br>
$34,000 - $37,000 annually!</b></li><li>
Health and Dental Insurance</li><li>
401(k) Plan</li></ul><p><b><br>
Responsibilities &ndash; Customer Service Representative:</b></p><br>
<ul><li>
Provide excellent customer service</li><li>
Receive payments for Service and Parts Department invoices</li><li>
Balance end of day cashier reports</li><li>
Sort and scan repair orders</li></ul><p><b><br>
Qualifications/Requirements - Customer Service Representative:</b></p><br>
<ul><li>
Experience is a plus</li><li>
Ability to work in a fast-paced environment and under pressure while still maintaining accuracy</li><li>
Must be diligent and punctual</li><li>
Data entry skills with attention to detail</li><li>
Must be authorized to work in the U.S. without sponsorship and be a current resident.</li><li>
Must pass pre-employment testing to include background checks, MVR, and drug screen.</li></ul><p></p><p><b><i><br>
We are an Equal Opportunity Employer.
</i></b><br>
<i>All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.</i></p></div>

Customer Service Representative

Lou Bachrodt Auto Group

<div><div><div><div><div><div><div><div><p><b>Service BDC Agent, Appointment Setter, Customer Service Representative</b></p>
</div>
</div></div></div></div></div></div><div><div><div><div><div><div><div><p><b>Lou Bachrodt Automall, Rockford, IL</b><br>
<b>Full Time, Full Benefits</b></p>
<p><b>Great on the phone? Love helping customers? Want a full time job with benefits and real opportunity?</b></p>
<div><b>Lou Bachrodt Automall is hiring a full time Service BDC Agent to handle inbound calls, outbound appointment setting, and customer service for our busy Service Department. If you have BDC, call center, scheduling, receptionist, or customer service experience, this could be the opportunity you have been looking for.</b></div>
<div></div><div>Spanish Speaking is a PLUS!!</div>
<p>What You Will Do</p>
<ul><li>Answer incoming service calls and help customers schedule appointments</li>
<li>Make outgoing calls to customers to schedule and confirm service appointments</li>
<li>Answer questions and provide a professional, helpful first impression</li>
<li>Follow up with customers regarding service needs and missed opportunities</li>
<li>Accurately enter notes, appointment details, and customer information into the system</li>
<li>Work closely with service advisors and staff to keep the schedule full and organized</li>
<li>Deliver a high level of customer care on every call</li>
</ul><h2 class="jobSectionHeader"><b>This position is ideal for candidates with experience as a:</b></h2>
<ul><li>BDC Agent</li>
<li>BDC Representative</li>
<li>Call Center Representative</li>
<li>Customer Service Representative</li>
<li>Appointment Setter</li>
<li>Scheduler</li>
<li>Service Coordinator</li>
<li>Receptionist</li>
<li>Inside Sales Representative</li>
</ul><h2 class="jobSectionHeader"><b>What We Are Looking For</b></h2>
<ul><li>Strong phone and communication skills</li>
<li>Friendly, professional, and customer focused attitude</li>
<li>Ability to handle both inbound and outbound calls</li>
<li>Strong follow up and attention to detail</li>
<li>Good computer and data entry skills</li>
<li>Dependable and able to work in a fast paced environment</li>
<li>Automotive, service scheduling, BDC, call center, or customer service experience is a plus, but not required</li>
</ul><h2 class="jobSectionHeader"><b>Why People Want This Job</b></h2>
<ul><li>Full time position with full benefits</li>
<li>Stable, respected company with long term opportunity</li>
<li>Family owned and operated since 1953</li>
<li>Modern updated facility near I 90 and I 39</li>
<li>Work for a premier Illinois Chevrolet, Buick, GMC, BMW, and Volkswagen dealer</li>
<li>Join a company known for community involvement and strong values</li>
</ul><h2 class="jobSectionHeader"><b>What We Offer</b></h2>
<p><b>Benefits</b></p>
<ul><li>Health Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Company Paid Short Term Disability</li>
<li>Long Term Disability</li>
<li>Life Insurance</li>
<li>Accident Coverage</li>
<li>Critical Illness</li>
<li>401(k) with Company Match</li>
<li>And more</li>
</ul>
<p><b>Company Provided Benefits</b></p>
<ul><li>Bachrodt Best Paycheck Safety Net</li>
<li>Bachrodt Best Paid Paternity Leave</li>
<li>Bachrodt Best Paid Time Off</li>
<li>Bachrodt Best Paid Vacation</li>
<li>Bachrodt Best Sick Pay</li>
<li>Bachrodt Best Employee Assistance Program</li>
<li>Bachrodt Best Paid Holidays, without a waiting period</li>
<li>Bachrodt Best Bereavement Leave, paid</li>
</ul><h2 class="jobSectionHeader"><b>About Lou Bachrodt Automall</b></h2>
<ul><li>Modern updated facility</li>
<li>Premier Illinois Chevrolet, Buick, GMC, BMW, and Volkswagen dealer</li>
<li>Host of many local events, including the 12 Hours of Salvation Army Toy Drive</li>
<li>Family owned and operated since 1953</li>
<li>Best in class benefits</li>
<li>Deep commitment to employees and the community</li>
</ul><h2 class="jobSectionHeader"><b>Who We Are</b></h2>
<p>We provide our <b>Bachrodt Best in Class</b> experience by promoting and celebrating our team, our company, and our community.</p>
<p>We are looking for someone who wants to be part of a team that values service, professionalism, and growth.</p></div></div></div></div></div></div></div></div>

Service BDC Agent, Appointment Setter, Customer Service Representative

Search 10000+ Benefits representative jobs near you this April. New roles added regularly across leading industries. Apply today.

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Patient Benefits Representative

Payments & Benefits Representative

Patient Benefits Representative Sr

Virtual Customer Service/Sales Representative

Virtual Customer Service/Sales Representative

Customer Service Representative

Service BDC Agent, Appointment Setter, Customer Service Representative