benefits specialist

McDaniel College

<div></div><div><div><div><div><div><div><div><div><b>Benefits Specialist<br>
</b></div></div><br>
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<div><div>Category:</div> <div>Staff</div>
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<div><div>Department:</div> <div>Human Resources</div>
</div><br>
<div><div>Locations:</div> <div>Westminster, MD</div>
</div><br>
<div><div>Posted:</div> <div>Apr 10, 2026</div>
</div><br>
<div><div>Closes:</div> <div>Open Until Filled
</div></div><br>
<div><div>Type:</div> <div>Full-time</div>
</div><br>
<div><div>Salary Type:</div> <div>Annually</div>
</div><br>
<div><div>Salary Range:</div> <div>$59,000.00 - $59,000.00</div>
</div><br>
<div><div>Position ID:</div> <div>199370</div></div><div></div><div><div><br>
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</div></div><p>About McDaniel College:<br>
</p><p>McDaniel College is a four-year, independent college of the liberal arts and sciences offering over 100 undergraduate and graduate programs. One of the original &quot;Colleges That Change Lives,&quot; McDaniel emphasizes experiential learning and student-faculty collaboration to develop the unique potential in every student. Represented by the Green Terror, over 20 athletic teams compete in the NCAA Division III Centennial Conference. A student-centered community of 1,600 undergraduates and 1,400 graduate students offers access to both Baltimore and Washington, D.C., plus a European campus in Budapest, Hungary.</p>
<p>This position has a budgeted hiring rate of $59,000. The position is classified as an A3. The A3 salary band for all full-time, 12-month positions at the college with this classification have a minimum rate of $45,000 and a maximum rate of $70,312. For benefit purposes only, the workweek is estimated to be 35 hours per week. The actual schedule for exempt positions may vary based on the workload and responsibilities assigned.</p>
<p>At McDaniel College we value our employees by offering our full-time employees tuition remission, 403B retirement accounts, paid time off, medical insurance, flexible spending accounts, life insurance, and paid maternity and parental leave. For more information about the college's benefits, please click here to review the 2026 benefits guidebook and click here to view 2026 premium rates.</p><br>
<p></p><p><br>
Job Description:<br>
</p><p>The Benefits Specialist, under the general direction of the Director of Human Resources, is responsible for the administration, coordination, and maintenance of employee benefit programs. This role ensures accurate and compliant benefits processing, provides employee guidance and support, maintains benefit-related records and reporting, and collaborates with internal and external partners to deliver responsive and high-quality benefits services.</p>
<p>Responsibilities include but are not limited to:</p>
<ul><li>Administers college benefit plans, including health, dental, vision, life, disability, retirement, and leave-related benefits.</li><li>
Counsels employees on benefit options, eligibility requirements, and coverage provisions.</li><li>
Coordinates and manages the annual open enrollment process, including employee communications and enrollment activities.</li><li>
Processes benefit enrollments, changes, and terminations in a timely and accurate manner.</li><li>
Serves as liaison with insurance brokers, carriers, and third-party administrators to ensure effective service delivery.</li><li>
Arranges on-campus vendor meetings and benefit education sessions for employees.</li><li>
Ensures benefit administration complies with applicable federal and state regulations (e.g., ACA, COBRA, HIPAA, ERISA).</li><li>
Prepares benefit-related reports for internal use and required regulatory reporting.</li><li>
Partners closely with Payroll to ensure accurate benefit deductions, reconciliations, and required reporting.</li><li>
Safeguards the confidentiality and integrity of sensitive employee benefits data in accordance with institutional policy and regulatory requirements.</li><li>
Contributes to employee relations initiatives, including participation in training programs, benefits education, and engagement activities.</li></ul><br>
<p></p><p><br>
Requirements:<br>
</p><ul><li>Bachelor's degree in related field required.</li><li>
PHR, SPHR, SHRM-CP, or SHRM-SCP preferred.</li><li>
Two to four years of related experience preferred.</li><li>
Strong attention to detail with the ability to manage data accurately and prepare reports of a technical nature.</li><li>
Excellent communication, writing, proofreading, and organizational skills.</li><li>
Ability to deliver great customer service while maintaining the decorum of the Human Resource Office.</li><li>
Ability to prioritize multiple tasks and work independently in a fast-paced environment.</li><li>
Intermediate computer proficiency, including HRIS systems, databases, internet applications, email, and Microsoft Office.</li><li>
Demonstrated ability to handle sensitive situations and difficult interactions with professionalism and discretion.</li><li>
Ability to anticipate and plan for cyclical benefits activities (e.g., open enrollment, audits, renewals).</li><li>
Reliability and discretion in handling confidential employee information are essential.</li></ul><br>
<p></p><p><br>
Additional Information:<br>
</p><p>McDaniel College, in compliance with federal and state laws and regulations, does not discriminate in the recruitment, admission, and employment of students, faculty, and staff in the operation of any of its educational programs and activities. McDaniel College will not tolerate any discrimination or harassment on the basis of any protected status including protective hairstyle, race, religion, color, ancestry or national origin, disability, age, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, military status, genetic information, marital status, veteran's status, or any other actual or perceived legally protected characteristics.</p><br>
<p></p><p><br>
Application Instructions:<br>
</p><p>For a complete job description including essential responsibilities and to apply, please visit the college's employment webpage. Completed applications must include a cover letter addressing position qualifications and related experience, resume, and the names and contact information of three professional references. Review of applications will begin immediately. The position will be open until filled.</p></div></div></div></div></div></div></div></div><p></p>

Benefits Specialist

Hutchinson Clinic

<div><div><div><b>Job Summary:</b><br>
The HR Benefits Specialist is responsible for coordinating and maintaining the day-to-day administration of group benefits programs (health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, accident plan, flexible spending plan, retirement plans, etc.) for employees &amp; physicians. The HRBP researches and recommends improvements for benefits and monitors benefits administration and compliance.</div></div><div><div><b>
Essential Functions and Responsibilities:</b></div></div><ul><li><div>
Serve as primary contact for benefit brokers, plan vendors and third-party administrators.
</div></li><li><div>Coordinate transfer of data to vendors and auditors for services, premiums, and plan administration.
</div></li><li><div>Coordinate scheduled benefits processing. Process enrollments, changes, COBRA, terminations, beneficiaries, disability, accident and death claims, rollovers, distributions, loans, hardships, and compliance testing.
</div></li><li><div>Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
</div></li><li><div>Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.
</div></li><li><div>Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package.
</div></li><li><div>Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records.
</div></li><li><div>Document and maintain administrative procedures for benefits processes.
</div></li><li><div>Perform plan audits. Prepare, collect, and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation task forces.
</div></li><li><div>Prepare monthly briefings and provide recommendations for agenda items for VP of HR ahead of Benefits committee meetings.
</div></li><li><div>Evaluate and revise internal processes to reduce costs and increase efficiency. Advise the VP of HR of recommendations related to Benefits.
</div></li><li><div>Design and distribute materials for benefits orientations, open enrollment, and summary plan descriptions.
</div></li><li><div>Complete benefits surveys and process results. Develop recommendations for review for Administration &amp; Benefits Committee
</div></li><li><div><div>Working with broker, analyze benefits, evaluate services, coverage, effectiveness, cost, plan experience and trends in benefits.
</div></div></li><li><div>Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs.
</div></li><li><div>Recommend and implement new benefits programs. Examine possible plan designs and benefits cost changes.
</div></li><li><div>Cross train in Human Resources areas to support HR team.
</div></li><li><div>All other duties as assigned.
</div></li></ul><div><div><b>Additional Responsibilities:</b></div></div><ul><li><div>
Maintain compliance with Clinic policies and procedures.
</div></li></ul><div><div><b>Knowledge &amp; Skills:</b></div></div><ul><li><div>
Experience: Two to four years employee benefits experience in HR setting. Prefer HRIS experience in Paycom or similar HRIS system. Requires strong customer service focus - prefer experience with physicians. Requires strong attention to detail.</div></li><li><div>
Education: Bachelor's degree in Human Resources or related field. Will consider Associate degree + 2 years of HR benefits experience in lieu of bachelor's degree. SHRM certification preferred.
</div></li><li><div>Other Skills: Organization - proactively prioritizes organizational needs and effectively manages resources. Computer skills - demonstrates intermediate proficiency in Microsoft Office applications. Ability to motivate or influence others. Must possess excellent verbal and written communication as well as excellent interpersonal skills with staff, health care professionals and outside contacts.
</div></li></ul><div><div><b>Physical Requirements:</b></div></div><ul><li><div>
Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time.</div></li><li><div>
Flexibility to work in a physical office or other remote location.
</div></li></ul><div><div><b>This Job Description is not a complete statement of all duties and responsibilities comprising the position.</b></div></div></div>

Herschend Family Entertainment

<div><p><b>ABOUT US</b></p>
<p>
Herschend is the world&rsquo;s largest family-held themed attractions company, with a portfolio of over 40 family entertainment brands across North America, including destinations, resorts, theme parks, water parks, immersive experiences, and content enjoyed by audiences worldwide.</p>
<p>
While each of our family brands offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating&reg;. Our 22,000 passionate hosts make this purpose possible through everyday acts of love and service&mdash;what we call Heartspitality&reg;&mdash;the intersection of heart and hospitality.</p>
<p>
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feels welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. For more information, visit www.Herschend.com.
</p><p><b>POSITION SUMMARY</b></p>
<p>
With limited supervision, the Benefits Specialist will perform basic benefit administration and administrative office duties.</p>
<p>
This is a Full Time, Hourly Position in our Property Support Center located in Branson, Missouri and reports to the Corporate Benefits Manager.</p>
<p><b>
ESSENTIAL DUTIES &amp; RESPONSIBILITIES</b></p>
<ul>
<li>Manages benefit data within the system(s), collecting payments, tracking and maintaining enrollment data.</li>
<li>Partner with team members and vendors to provide a high level of benefits customer service.</li>
<li>Monitor and ensure Hosts are working per their classification through follow-up and proper reporting. Make recommendations regarding Host classification changes.</li>
<li>Ensures data integrity between systems and vendors.</li>
<li>Investigate discrepancies and provide information in nonroutine situations.</li>
<li>Evaluate internal processes to increase efficiency.</li>
<li>Assist in preparation of deduction/contribution reports for each payroll.</li>
<li>Coordinates workflow between Corporate Benefits and other HR/Benefit departments.</li>
<li>Maintain benefits records.</li>
<li>As requested, assist with special projects such as annual enrollment, ACA/1095Cs and ensure that all necessary deadlines are met.</li>
<li>Ensure compliance with applicable government regulations (ERISA, ACA, FMLA, COBRA, Section 125, and HIPAA) and Company policies.</li>
<li>General office duties such as working at the reception desk, correspondence, filing, and answering employee inquiries.</li></ul><br>
<p></p>
<p><b>
EXPERIENCE &amp; EDUCATION</b></p>
<ul>
<li>Minimum of three years of data processing/computer experience. Previous benefits/HR experience strongly preferred.</li>
<li>Proficient in Microsoft Word, Excel and PowerPoint. Experience with UKG/UltiPro systems preferred.</li></ul><br>
<p></p>
<p><b>
SKILLS &amp; QUALIFICATIONS</b></p>
<ul>
<li>Strong communication skills, oral and written and exceptional organizational skills.</li>
<li>Must handle confidential information responsibly and exercise good judgment regarding privileged information.</li>
<li>Must be able to work in ambiguous environments and demonstrate ability to work independently.</li>
<li>Flexibility and ability to deal with changing priorities.</li>
<li>Proven ability to work effectively in a team environment.</li>
<li>Must be able to type 40</li>
<li>Excellent organization, multitasking, prioritizing, and filing</li>
<li>Ability to compose routine business correspondence, memorandums, spreadsheets, forms, etc.</li>
<li>Must be detailed and customer service oriented.</li></ul></div><p></p>

VMSC Emergency Medical Services

<div><p><b>About VMSC Emergency Medical Services</b></p><p></p><p><br>
VMSC Emergency Medical Services is a nonprofit EMS organization dedicated to <i>making a difference one day, one call, one life at a time.</i> Founded in 1933 by Dr. Frank Boston, a pioneering physician and veteran, VMSC has grown into one of Pennsylvania&rsquo;s leading providers of <b>mobile healthcare</b>.</p><p></p><p><br>
Our purpose is to deliver comprehensive mobile health services and innovative pre-hospital care to the communities of the Delaware Valley. We proudly serve Montgomery, Philadelphia, and Delaware Counties through emergency response, interfacility transport, mobile integrated healthcare, and community paramedicine. Beyond responding to emergencies, we are expanding the scope of EMS by providing preventive and primary care services, community health education, and continuous professional development for our personnel&mdash;ensuring that we meet the evolving healthcare needs of the populations we serve.</p><p></p><p><br>
At VMSC, our people are our strength. Guided by our values of <b>Loyalty, Humanity, and Mercy</b>, we foster a culture where providers are supported, careers are developed, and every team member has the opportunity to make a lasting impact. Joining VMSC means becoming part of an innovative, compassionate team that is redefining what mobile healthcare looks like today and for the future.</p><p><b><br>
Position Summary</b></p><p>
The Payroll &amp; Benefits Specialist is responsible for the accurate and timely processing of payroll and administration of benefits for a 24/7 emergency medical services (EMS) workforce. This role supports a complex environment that includes shift differentials, overtime, union agreements, and certification-based pay structures. The Specialist ensures compliance with all applicable regulations while delivering responsive, high-quality support to employees. This role ensures compliance with all applicable federal, state, and local regulations while providing high-quality support to employees regarding compensation and benefits-related inquiries.</p><p>
This role requires strong attention to detail, confidentiality, regulatory awareness, and the ability to manage multiple deadlines.</p><p></p><p><b><br>
Essential Duties and Responsibilities</b></p><p><i>
Payroll Administration</i></p><ul><li>
Process payroll weekly, ensuring accuracy and timeliness</li><li>
Maintain payroll records, including wages, deductions, and tax information</li><li>
Ensure compliance with applicable wage and hour laws, including overtime and union agreements (if applicable)</li><li>
Coordinate payroll changes such as new hires, terminations, promotions, and benefit deductions</li><li>
Reconcile payroll reports and resolve discrepancies</li><li>
Prepare and submit payroll tax filings and related reporting</li><li>
Serve as liaison with payroll vendors and auditors</li></ul><p><i>
Benefits Administration</i></p><ul><li>
Administer employee benefits programs including health, dental, vision, life insurance, disability, and retirement plans</li><li>
Manage employee enrollments, changes, and terminations in benefit systems</li><li>
Coordinate and support annual open enrollment processes</li><li>
Ensure compliance with regulations such as ACA, COBRA, FMLA, and ERISA</li><li>
Reconcile benefit invoices and ensure accurate billing</li><li>
Act as primary point of contact for employee benefits questions and issue resolution</li><li>
Partner with brokers and vendors to maintain and improve benefit offerings</li></ul><p><i>
Compliance &amp; Reporting</i></p><ul><li>
Maintain compliance with federal, state, and local payroll and benefits regulations</li><li>
Prepare internal reports related to payroll, benefits, and compensation</li><li>
Support audits by providing required documentation and analysis</li><li>
Maintain confidentiality of employee records and sensitive information</li></ul><p><i>
Employee Support</i></p><ul><li>
Respond to employee inquiries regarding pay, deductions, and benefits in a timely and professional manner</li><li>
Provide education and guidance on total compensation and benefits offerings</li><li>
Assist HR team with onboarding and offboarding processes</li></ul><p><b>
Required Qualifications</b></p><ul><li>
Associate&rsquo;s degree in Human Resources, Business Administration, or related field preferred.</li><li>
Minimum 2&ndash;3 years of experience in payroll, benefits, or HR Administration.</li><li>
Working knowledge of payroll laws and benefit administration requirements.</li><li>
Proficiency in Microsoft Excel and financial reporting tools.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to maintain strict confidentiality.</li></ul><p></p><p><b><br>
VMSC is a proud recipient of the 2025 Top Workplaces Culture Excellence Aware for Compensation &amp; Benefits.</b></p><p>
Pay &amp; Perks</p><ul><li><b>
$28.00-$31.00/hour</b></li><li>
A chance to be part of a respected agency that&rsquo;s been saving lives for over <b>90 years.</b></li><li>
Supportive leadership, ongoing training, and a mission-driven culture.</li></ul><p>
Our Benefits Package (one of the most robust in the region):</p><ul><li><b>
$0 copays &amp; $0 deductibles</b> on medical insurance &mdash; you and your family receive care without hidden costs with $0 premium for the employee.</li><li>
Comprehensive <b>medical, dental, and vision insurance</b>, and wellness programs.</li><li><b>
401(k) with employer match</b>.</li><li>
Generous <b>paid time off</b> (accrue up to 138 hours in first year, increasing annually to 258 hours in year 10).</li><li><b>
Company-paid Short-Term Disability, Long-Term Disability, Life insurance (2x annual salary) and AD&amp;D</b> coverage.</li></ul></div>

Payroll & Benefits Specialist

Prysmian Group

<div><p><b>Compensation &amp; Benefits Specialist</b> to support headcount planning, labor cost control, and implementation of rewards programs across Oman Cables Industry. The role plays a key part in ensuring data accuracy, compliance with approved manpower plans, and effective administration of incentive and compensation programs.</p><ul><li>
To ensure and supervise management plan for HC &amp; LC</li><li>
Labor cost reconciliation</li><li>
Ensuring implementation of employee grading system</li><li>
Administering compensation &amp; benefits Plans</li></ul><p>
Key Deliverables:</p><ul><li>
Support annual headcount planning and monitor monthly headcount movements.</li><li>
Ensure all hiring and workforce changes comply with the approved Manpower Plan.</li><li>
Maintain accurate headcount and workforce data in Workday / ERP systems.</li><li>
Prepare monthly labor cost reports and variance analysis.</li><li>
Support payroll flowback and labor cost reporting to Group HQ.</li><li>
Administer incentive plans, including data uploads and employee acknowledgements in system.</li><li>
Assist with incentive calculations and closing communications.</li><li>
Ensure correct compensation grading for new hires.</li><li>
Support compensation benchmarking and market analysis.</li><li>
Participate in the review and improvement of compensation &amp; benefits policies.</li><li>
Support and implementation of equity plans</li></ul><p><b>
Qualifications</b><b>:</b></p><ul><li>
Bachelor&rsquo;s degree in HR, Finance, Business Administration, or related field.
</li><li>compensation &amp; benefits certification will be preferred</li></ul><p></p><p><b><br>
Skills/Knowledge</b><b>:</b></p><ul><li>
Excellent Communication Skills</li><li>
Excellent presentation skills</li><li>
Strong analytical skills and advanced Excel proficiency.</li><li>
Command on MS Office suite (especially PPT &amp; Excel)</li><li>
Time Management Skills</li><li>
Interpersonal skills.</li><li>
Listening Skills.</li><li>
Attention to details.</li><li>
Budget planning skills.</li></ul><p></p><p><b><br>
Experience</b><b>:</b></p><p>
5 years with about 2 years' experience in Compensation &amp; Benefits or HR Controlling.</p><p></p><p><i>
Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&amp;I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.<br>
</i></p><p><br>
<i>All Managers and HRs in Prysmian are responsible for ensuring DE&amp;I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</i></p><p></p><p><i>
Visit our </i><i>DE&amp;I Page</i><i> to</i><i> learn more about Prysmian's commitments.</i></p><p></p><p>
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p></div><p></p>

Compensation and Benefits Specialist

Volunteers of America- Greater New York, Inc.

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
<br>Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.
<br>We are currently seeking qualified candidates for the following position:
<br><br>
<b>Position:</b> Benefits Specialist
<br><br>
The Benefits Specialist offers support to eligible formerly homeless clients living in Permanent Supportive Housing to promote well-being and stability. The Benefits Specialist is part of a specialized team working across four SRO sites in The Bronx and Brooklyn. The Benefits Specialist will be assigned a caseload of clients at one of those sites and will coordinate closely with case management, recreational and operations staff at the building to which they are assigned
<br><br>
East 119th Street Veterans Residence is a single room occupancy (SRO) residence that provides permanent, supportive housing to formerly homeless single veteran men and women, including those diagnosed with a mental illness. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/our-vets-programs
<br><br>
<b>Location:</b> New York, NY 10036
<br><br>
<b>Minimum Qualifications:</b><br>
<ul>
<li>Associate's degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 years of related experience helping low-income clients access and maintain benefits including Public Assistance, Disability and Veterans benefits.</li>
<li>The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.</li>
</ul>
<b>Benefits Specialist Principal Responsibilities:</b><br>
1. Conduct benefits assessments and provide individualized education, assistance, referrals and advocacy to help clients obtain and retain any and all benefits to which they are entitled, including accompanying clients to appointments as needed.
<br>2. Work with clients and their medical and behavioral health providers to document disability to support SSI/SSD applications and appeals.
<br>3. Provide individualized money management and budgeting coaching and as needed connect clients to services to adult guardianship or representative payee services.
<br>4. Develop and deliver workshops on topics related to benefits, budgets and money management.
<br>5. Utilize best practice approaches and evidence-based interventions to maximize client outcomes.
<br>6. Maintain service documentation to include client progress notes, observations and interactions about clients and incident reporting when necessary.
<br>7. Participate in internal and external case conferencing activities.
<br><br>
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
<br><br>
<ul>
<li>Medical, Dental, & Vision Coverage</li>
<li>Prescription Coverage</li>
<li>Life Insurance</li>
<li>Retirement Plan</li>
<li>Tuition Reimbursement</li>
<li>Paid Time Off, including a Paid Birthday Holiday</li>
</ul>
And much more!
<br><br>
To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/
<br>VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Benefits Specialist/Case Manager

Arizona Department of Economic Security

<div><div>YOU MUST APPLY TO THIS LINK TO BE CONSIDERED: https://www.azstatejobs.gov/jobs/benefits-and-eligibility-specialist-eligibility-interviewer-bullhead-city-arizona-united-states-95b757bb-879a-49f6-a846-1ced8def9968<br>
<br>
<b>Job Summary:</b></div><div>
This position assists individuals and families applying for Medical Assistance, Nutrition Assistance, and Cash Assistance programs. The role provides customer support in a call center or field office environment, guiding applicants through the interview and application process while ensuring accurate eligibility determinations.<br>
</div><div>
New employees receive paid classroom and on-the-job training to build the skills needed to perform the work successfully.<br>
</div><div><b>
Key Responsibilities:</b></div><ul><li>
Provide professional and empathetic customer service by phone or in person.</li><li>
Conduct interviews and gather information to determine program eligibility.</li><li>
Enter and review information in multiple computer systems while assisting applicants.</li><li>
Explain eligibility requirements and connect applicants to appropriate resources.</li><li>
Maintain service standards for accuracy, timeliness, and customer support in a high-volume environment.</li></ul><div></div><div><b><br>
Skills That Support Success:</b></div><ul><li>
Clear verbal and written communication.</li><li>
Customer service and active listening skills.</li><li>
Ability to navigate multiple computer systems and screens.</li><li>
Critical thinking and decision-making skills.</li><li>
Attention to detail and basic math skills.</li>
Ability to work independently and collaboratively in a team setting.<br>
<li>
</li></ul><div><b>
Helpful Background:</b></div><ul><li><b>
Experience in customer service, call centers, case processing, or eligibility reviews may be helpful but is not required. A High School Diploma or GED may support success in this role.</b></li></ul><div></div><div><b><br>
Pre-Employment Requirements:</b></div><ul><li>
Background and reference checks are required.</li><li>
Employment eligibility verification through E-Verify.</li><li>
Some positions may require a valid driver&rsquo;s license if driving is required for State business.</li></ul><div></div><div><br>
YOU MUST APPLY TO THIS LINK TO BE CONSIDERED: https://www.azstatejobs.gov/jobs/benefits-and-eligibility-specialist-eligibility-interviewer-bullhead-city-arizona-united-states-95b757bb-879a-49f6-a846-1ced8def9968</div></div>

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