sales representative Jobs in Dubai United Arab Emirates

sales representative

customer service representative Jobs in Dubai United Arab Emirates

customer service representative

telesales representative Jobs in Dubai United Arab Emirates

telesales representative

call center agent Jobs in Dubai United Arab Emirates

call center agent

customer service coordinator Jobs in Dubai United Arab Emirates

customer service coordinator

bilingual call center representative

Amir Beladi Dental Clinic LLC

We are looking for an experienced and multilingual customer service representative to join our clinic team. The ideal candidate should be fluent in English, Persian, and Arabic, with strong communication skills and experience in managing patient inquiries, appointments, and follow-ups for dental and dermatology services.---Key Responsibilities:Call Center &amp; CommunicationHandle inbound calls, WhatsApp messages, and online inquiries in English, Persian, and Arabic.Provide accurate information about dental and dermatology services, doctors, and ongoing promotions.Convert inquiries into confirmed appointments through effective and friendly communication.CRM &amp; Patient Follow-upMaintain accurate patient records in the CRM system.Follow up with patients after consultation and treatment to ensure satisfaction.Reactivate previous patients and inform them about new offers or treatments.Reception &amp; CoordinationGreet and assist patients upon arrival with a warm, professional attitude.Manage daily schedules and ensure smooth coordination between doctors and patients.Support front-desk operations, including billing and insurance coordination.Marketing &amp; SupportCoordinate with the marketing department regarding leads, offers, and campaign results.Assist with promotional activities and handle social media or online inquiries when required.Kindly send cv to 0504-023-664Job Type: Full-time

Medical Call Center Agent / Customer Service Representative(Englis , Arbic ,Persian speaker)/CRM

Reliable Alliance Immigration Consultancy 

About the Role:We are seeking a dedicated Call Center Agent fluent in Tagalog and English, with prior experience in hospital or healthcare settings. The ideal candidate will handle inbound and outbound calls with professionalism, ensuring efficient communication between patients, nurses, and healthcare partners.Key Responsibilities:<ul><li>Manage patient inquiries and coordinate with medical staff and homecare teams.</li><li>Handle appointment scheduling, follow-ups, and documentation accurately.</li><li>Provide clear and empathetic communication to clients and patients.</li><li>Maintain confidentiality and adhere to healthcare communication standards.</li><li>Support recruitment and deployment processes for nurses when needed.</li></ul>Qualifications:<ul><li>Proven experience in a call center, preferably in healthcare or hospital environments.</li><li>Fluent in Tagalog and English (spoken and written).</li><li>Excellent communication and organizational skills.</li><li>Proficient in computer use and call management systems.</li><li>Ability to multitask in a fast-paced environment.</li></ul>Preferred:<ul><li>Experience in homecare or healthcare recruitment.</li><li>Knowledge of UAE healthcare system is an advantage.</li></ul>Job Type: Full-timePay: From AED3,500.00 per monthExperience:<ul><li>Call agent in medical: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li><li>English (Required)</li></ul>

Call Center Agent – Bilingual (Tagalog & English)

Magic

Magic Global Village, Dubai, United Arab Emirates Overview Join or sign in to find your next jobRole: Bilingual Customer Support Specialist - Freelance, RemoteMagic Global Village, Dubai, United Arab EmiratesJoin to apply for the Bilingual Customer Support Specialist - Freelance, Remote role at MagicLocation: Global+Compensation: $7.00 / hour Description About the Client: Our client is a fast-growing education services company based in California, dedicated to providing personalized academic support to K-12 students. They specialize in college counseling, test preparation, and enrichment programs that help students achieve admission into top universities worldwide. With a strong record of success and a commitment to student excellence, they offer both online and in-person services to families across diverse backgrounds.Why does this role exist? This role exists to ensure seamless communication and support for students and parents while maintaining smooth operations behind the scenes. The client needs a proactive professional who can manage daily communications, coordinate class schedules, and provide timely updates to both families and instructors. By hiring for this position, the client's goal is to deliver a high-quality customer experience that reduces stress for families and allows instructors to focus on teaching. The Impact you'll make Customer Support & Communication<ul><li>Respond promptly to emails and live chats from students and parents.</li><li>Conduct light follow-up calls when necessary to confirm attendance or resolve concerns.</li><li>Use WeChat for external communications and GChat for internal team updates.</li></ul>Scheduling & Calendar Management<ul><li>Coordinate class schedules and ensure accurate updates to the shared calendar.</li><li>Add new classes and sessions to the calendar.</li><li>Remind and follow up with students and parents about scheduled sessions.</li></ul>Student & Instructor Coordination<ul><li>Review and update student profiles with accurate information.</li><li>Share important updates with instructor groups to ensure smooth class delivery.</li><li>Act as a liaison between students, parents, and instructors for scheduling and class attendance.</li></ul>Administrative Organization<ul><li>Maintain clear records of student interactions and class schedules.</li><li>Support the client's platforms and websites with accurate inputs.</li><li>Assist in coordinating events or special sessions when needed.</li></ul> Skills, Knowledge and Expertise Required:<ul><li>Minimum 1-2 years of customer service experience (email, chat, and/or phone).</li><li>Proven experience supporting a service-based business or education-related services.</li><li>Strong bilingual skills: English and Mandarin (written and spoken).</li><li>Demonstrated ability to manage calendars and schedules.</li><li>Strong organizational skills with high attention to detail.</li><li>WFH Set-Up: Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.</li><li>Internet speed of at least 40MBPS</li><li>Headset with an extended mic that has noise cancellation and a webcam</li><li>Back-up computer and internet connection</li><li>Quiet, dedicated workspace at home</li></ul>Your Superpowers:<ul><li>Excellent written and verbal communication skills in English and Mandarin.</li><li>Tech-savvy with strong working knowledge of Google Workspace (Gmail, GDocs, GSheets, GMeet, Calendar).</li><li>Adaptability to quickly learn client platforms and tools</li><li>Strong interpersonal skills-empathetic, patient, and proactive.</li><li>Detail-oriented with the ability to manage multiple tasks simultaneously.</li></ul>You should apply if <ul><li>You enjoy helping students and parents feel supported and well-informed.</li><li>You are proactive, adaptable, and thrive in fast-paced environments.</li><li>You believe in the importance of education and are motivated by making a difference in students' academic journeys.</li><li>You value accuracy, clear communication, and take pride in being detail-oriented.</li><li>You're comfortable working independently while being a reliable team player.</li></ul> What to expect Work Setup:<ul><li>Remote position</li><li>Must have a reliable internet connection and a quiet workspace</li><li>Required to provide own computer with Intel Core i5 or equivalent or higher</li></ul>Working Hours:<ul><li>32 hours per week</li><li>10 AM-7 PM Pacific Time, with 1 hour unpaid break</li><li>Thursday to Sunday, Pacific Time</li></ul>Compensation:<ul><li>$7 per hour</li><li>No benefits package included</li></ul> Benefits <ul><li>Seniority level</li><li>Executive</li></ul> Employment type <ul><li>Part-time</li></ul> Job function <ul><li>Other</li><li>Industries: Software Development</li></ul>Referrals increase your chances of interviewing at Magic by 2xGet notified about new Customer Support Specialist jobs in Global Village, Dubai, United Arab Emirates.Dubai, Dubai, United Arab Emirates 3 hours agoAccounts Receivable Specialist - Freelance, RemoteGlobal Village, Dubai, United Arab Emirates 2 days agoATM Technician Customer Support (UAE Nationals only)Bilingual Executive Assistant - Freelance, RemoteGlobal Village, Dubai, United Arab Emirates 1 month agoGlobal Village, Dubai, United Arab Emirates 23 hours agoWe're unlocking community knowledge in a new way. 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Bilingual Customer Support Specialist - Freelance, Remote

Superbytes

Customer Service Representative – On-Site (Dubai) Are you passionate about helping customers and solving problems efficiently? We&#x27;re looking for enthusiastic and dedicated Customer Service Representatives to join our dynamic team in Dubai. Location: Dubai (On-Site)Job Type: Full-timeExperience: 0 – 2 years (Freshers Encouraged to Apply) Key Responsibilities:1. Handle customer inquiries via phone, chat, and email with professionalism and accuracy2. Assist users with account-related issues including transactions, logins, and verifications3. Resolve complaints by providing appropriate solutions and alternatives within time limits4. Follow communication procedures, guidelines, and policies5. Maintain accurate records of interactions and transactions6. Provide timely feedback to internal teams for continuous improvement7. Ensure high levels of customer satisfaction through exceptional service8. Maintain a thorough understanding of product features and updates

Multilanguage Customer Service

FRIENDS VACATION HOMES RENTAL LLC

We are seeking a dynamic and customer-focused French Customer Service Assistant to join our growing car rental team. The ideal candidate will be responsible for assisting customers with their rental needs, ensuring excellent service delivery, and contributing to the overall customer experience. Fluency in French, Arabic, and English is essential to effectively communicate with our diverse clientele.Key Responsibilities:<ul><li>Greet and assist customers with vehicle rentals, providing information about available options, prices, and services.</li><li>Handle customer inquiries, concerns, and complaints in a courteous, professional, and timely manner.</li><li>Process rental transactions, including reservation bookings, rental agreements, and returns.</li><li>Ensure accurate documentation and proper completion of rental agreements.</li><li>Maintain knowledge of the company's rental fleet, policies, and promotions to provide informed recommendations.</li><li>Assist customers with vehicle inspections and ensure the proper condition of rental vehicles.</li><li>Resolve customer issues, handling difficult situations with patience and diplomacy.</li><li>Work collaboratively with team members to meet customer satisfaction targets and operational goals.</li><li>Assist with general office duties as needed, such as maintaining rental records and inventory.</li></ul>Required Skills and Qualifications:<ul><li>Excellent communication skills in French, Arabic, and English (both spoken and written).</li><li>Strong sales and customer service skills with a friendly, approachable demeanor.</li><li>Ability to handle high-pressure situations and maintain patience when dealing with challenging customers.</li><li>Proven problem-solving skills and a proactive attitude toward addressing customer needs.</li><li>Prior experience in customer service or sales, preferably within the car rental or hospitality industry.</li><li>Attention to detail and organizational skills.</li><li>Ability to work flexible hours, including weekends and holidays if required.</li></ul>What We Offer:<ul><li>Salary AED 2500 + Comissions</li><li>Opportunity for career growth and development within a dynamic company.</li><li>A friendly and supportive work environment.</li></ul>Job Type: Full-timePay: Up to AED4,000.00 per monthLanguage:<ul><li>French (Required)</li><li>Arabic (Required)</li><li>English (Required)</li></ul>

French Speaking Customer Service Representative

Flexloop

"Freelance-Callcenter-Agent – Remote-Arbeit auf Deutsch


Haben Sie ein gutes Deutschniveau und möchten von zu Hause aus arbeiten?
Dies ist Ihre Chance, als freiberuflicher Callcenter-Agent in einem professionellen, dynamischen und vollständig remote Umfeld einzusteigen.

Ihre Aufgaben
Bearbeitung von Anfragen und Anliegen von Kunden auf Deutsch, klar und professionell.
Kommunikation mit Nutzern über eingehende und/oder ausgehende Anrufe.
Bereitstellung von Remote-Support und Nachverfolgung von Vorgängen.
Weiterleitung technischer Störungen an das zuständige Team.

Was wir suchen
Mindestniveau Deutsch B2 (C1 oder C2 wird bevorzugt).
Lernbereitschaft, proaktive Haltung und Verantwortungsbewusstsein.
Gute mündliche Kommunikationsfähigkeiten.
Fähigkeit, sich schnell an neue Tools oder Aufgaben anzupassen.
Genauigkeit, Organisationstalent und Detailorientierung.
Stabile Internetverbindung und ruhiger Arbeitsplatz zu Hause.
Computer mit Windows 10/11 und 4–6 GB RAM.
Berufserfahrung im Kundenservice (wünschenswert, aber nicht zwingend erforderlich).

Wir bieten
Freiberufliche Zusammenarbeit auf Honorarbasis.
Leistungsbezogene Boni.
Umfassende Einarbeitung und kontinuierliche Unterstützung.
Flexible Arbeitszeiten (empfohlene Mindestverfügbarkeit: 15–20 Stunden pro Woche).
Angenehmes Arbeitsumfeld.
Reale Möglichkeit auf Kontinuität und berufliches Wachstum.
Ideale Gelegenheit, Ihre Karriere in der Welt der Remote-Arbeit zu beginnen.

Bereit für den Start?
Senden Sie uns Ihren aktuellen Lebenslauf über diese Anzeige und geben Sie Ihr Deutschniveau an.
Starten Sie noch heute Ihre Karriere als freiberuflicher Callcenter-Agent auf Deutsch – bequem von zu Hause aus!
"

Freelance Callcenter German Speaker (in Turkey, Egypt and Tunisia)

Concentrix

<div>
 Job Title:
 
 
 Quality Analyst - Contact Center ( Bilingual - English/ Arabic )
 
 
 
 Job Description
 
 
 
 PREFERRED CANDIDATE QUALIFICATIONS &ndash;
 
 
 <ul>
 <li>
 CURRENTLY AVAILABLE IN THE UAE.
 </li>
 <li>
 CAN JOIN IMMEDIATELY.
 
 
 </li>
 </ul>
 As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customers&rsquo; experience as they interact with your customer service advisors through inbound and outbound calls, email, chat, and social media responses. As they do, you compare it against the Company&rsquo;s standards of performance &mdash;a Scorecard. This may include assessing Advisors&rsquo; demeanor, technical accuracy, customer service performance, and conformity to company policies/procedures and regulatory guidelines. You would use a quality monitoring system to compile and track performance and provides actionable data and feedback to call center advisors, coaches and managers as well as to various internal support groups, as requested. You may be called upon to deliver effective coaching to contact center advisors, are expected to participate in call calibration sessions on an ongoing basis and have a pivotal role to play in call center QA and training.
 
 
 Without your expertise, the management team may not understand where it&rsquo;s going wrong and struggle to achieve the level of service to which it has agreed with the client.
 
 
 You may also be called upon to perform as a Customer Service Advisor and may take or make customer service calls, mentor other Customer service advisors and model live call behaviors and skills.
 
 
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email.
 </li>
 <li>
 Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners).
 </li>
 <li>
 Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices.
 </li>
 <li>
 Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes.
 </li>
 <li>
 Maintains strong program knowledge base; basic understanding of client products, services and/or program strategies.
 </li>
 <li>
 Makes recommendations for enhancements to training, processes or other areas to improve performance, removes customer effort and enhance the overall employees&rsquo; and customers&rsquo; experience.
 </li>
 <li>
 Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.).
 </li>
 <li>
 Prepare reports capturing service quality trends and variances for the team / department.
 
 
 </li>
 </ul>
 
 CANDIDATE PROFILE
 
 
 
 You have outstanding customer service skills, dedication and commitment to provide exceptional customer care to the program assigned. You are process and compliance driven, well-organized are able to listen intently, demonstrate understanding, and participate in the generation of solutions.
 
 
 <ul>
 <li>
 2+ years&rsquo; experience in a contact center environment with at least 1 year as a Quality reviewer, monitoring calls and providing feedback preferably for an inbound (voice) program preferably in real estate / travel sector.
 </li>
 <li>
 A bilingual fluent English and Arabic speaker (ability to write, listen and speak needed).
 </li>
 <li>
 Strong Communication and Interpersonal skills.
 </li>
 <li>
 Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.
 </li>
 <li>
 Passion for management and review of all quality issues to include training, customer service, communication, workflow, reporting, SLA&rsquo;s, coaching, appraisals, etc.
 </li>
 <li>
 Flexible to work in any schedule, nights, days and weekends with varying shifts or when covering another Quality Analyst as back-up.
 </li>
 <li>
 Empathetic approach and mindset.
 </li>
 <li>
 Genuine curiosity and desire to understand and to know why.
 </li>
 <li>
 Proficiency with technology, especially computers, software applications, and phone systems.
 </li>
 <li>
 Comfortable in working with individuals and team/s remotely.
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 
 
 Location:
 
 
 ARE Dubai - Property# BCB2 515, Dubai CommerCity
 
 
 Language Requirements:
 
 
 Arabic (Required), English (Required)
 
 
 Time Type:
 
 
 Full time
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1581849
 
</div>

Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

Explore 1182+ Bilingual call center representative in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.