bilingual call center representative

Amir Beladi Dental Clinic LLC

We are looking for an experienced and multilingual customer service representative to join our clinic team. The ideal candidate should be fluent in English, Persian, and Arabic, with strong communication skills and experience in managing patient inquiries, appointments, and follow-ups for dental and dermatology services.---Key Responsibilities:Call Center &amp; CommunicationHandle inbound calls, WhatsApp messages, and online inquiries in English, Persian, and Arabic.Provide accurate information about dental and dermatology services, doctors, and ongoing promotions.Convert inquiries into confirmed appointments through effective and friendly communication.CRM &amp; Patient Follow-upMaintain accurate patient records in the CRM system.Follow up with patients after consultation and treatment to ensure satisfaction.Reactivate previous patients and inform them about new offers or treatments.Reception &amp; CoordinationGreet and assist patients upon arrival with a warm, professional attitude.Manage daily schedules and ensure smooth coordination between doctors and patients.Support front-desk operations, including billing and insurance coordination.Marketing &amp; SupportCoordinate with the marketing department regarding leads, offers, and campaign results.Assist with promotional activities and handle social media or online inquiries when required.Kindly send cv to 0504-023-664Job Type: Full-time

Medical Call Center Agent / Customer Service Representative(Englis , Arbic ,Persian speaker)/CRM

Core Hydraulics

Bilingual Field Service Coordinator - Texas Region (24/7 On-Call)(Hydraulics Company)This is a dynamic, high-impact role requiring professional bilingual skills (English/Spanish) to effectively coordinate our hydraulics field service operations and provide critical administrative support to ensure maximum efficiency and customer satisfaction across the entire Texas region.Critical Requirement24/7 Availability: The Bilingual Field Service Coordinator must be available to be on call 24 hours a day, 7 days a week (including nights, weekends, and holidays) to respond to urgent field issues and dispatches throughout the Texas region.Essential Duties &amp; ResponsibilitiesThe Bilingual Field Service Coordinator is the central point of contact, responsible for coordinating the following key areas:Field Operations &amp; Regional Coordination<ul><li>Coordinate and manage daily field operations across the Texas region, ensuring smooth execution of projects, service calls, and scheduled maintenance tasks.</li><li>Emergency Dispatch: Immediately respond to 24/7 on-call requests to dispatch drivers and field personnel for urgent hydraulics failures or emergency service needs anywhere in the region.</li><li>Support project coordination by tracking progress, adherence to deadlines, and status of deliverables between the office and dispersed field crews.</li><li>Collaborate effectively with field drivers and technicians to ensure efficient deployment and communication.</li></ul>Administrative &amp; Financial Support<ul><li>Utilize Servicetitan for financial recordkeeping, invoice processing, and clerical tasks related to field projects and expenses.</li><li>Provide comprehensive administrative support, including accurate data entry, filing, document management, and preparation of field reports.</li><li>Maintain accurate inventory of office supplies and field equipment/parts to prevent operational delays.</li><li>Utilize Platform's for email correspondence, document creation, and collaborative team planning.</li></ul>Required Qualifications &amp; Experience<ul><li>Bilingual Fluency: Professional verbal and written fluency in English and Spanish is mandatory.</li><li>Previous experience in a clerical, administrative, or dispatch role is preferred.</li><li>Demonstrated familiarity with Platforms for financial recordkeeping and clerical support.</li><li>Proficiency in using Platforms (or similar office software) for communication and collaboration.</li><li>Strong customer service skills with the ability to handle complex inquiries and provide effective support.</li><li>Excellent organizational skills, strong attention to detail, and proven ability to multitask and prioritize tasks effectively in a fast-paced environment.</li><li>Experience in a technical, hydraulics, hoses, construction, or field service environment is a significant plus.</li></ul>Job Type: Full-timePay: $45,000.00 - $55,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul>Work Location: In person

Bilingual Field Service Coordinator - Texas Region (24/7 On-Call)

Maximus

General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Riverview State FL Country United States Working time Full-time Description & Requirements Youtube Video Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in Riverview or Tampa, FL Hourly Base Pay: $17.17 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses! Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Join Maximus as a Bilingual (English/ Spanish) Customer Service Representatives and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way. Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa (Netpark) site is open Monday - Friday, 8 a.m. - 10 p.m. while our Riverview location operates Monday - Sunday, 6 a.m. - 10 p.m. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. <ul><li>Competitive Compensation:</li></ul> <ul><li>Base rate $17.17/hr + 10% shift differential for evening shifts </li></ul> <ul><li>$750 new hire bonus and up to $2,200+ in bonus opportunities, including training completion, referrals and more </li></ul> <ul><li>Tuition Reimbursement - Invest in your ongoing education and development</li></ul> <ul><li>Work/Life Balance Support: Flexible scheduling options!</li></ul> <ul><li>Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage </li></ul> <ul><li>Future Planning: 401k with company match </li></ul> <ul><li>Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays </li></ul> <ul><li>Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs </li></ul> <ul><li>Professional Development Opportunities: A supportive environment with career development and promotional opportunities </li></ul> <ul><li>Meaningful Work with Impact: No cold calling, sales, or collection calls! </li></ul> Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be fluent in English and specified secondary language. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. - Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.17 Maximum Salary $ 17.17

Customer Service Representative - Bilingual Spanish, Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!

General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part TIme) Date Wednesday, July 30, 2025 City Riverview State FL Country United States Working time Part-time Description & Requirements Youtube Video Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in Riverview or Tampa, FL Hourly Base Pay: $17.17 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses! Schedule: Limited-Service part-time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Join Maximus as a Bilingual (English/ Spanish) Customer Service Representatives and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way. Whether you prefer a traditional weekday schedule or need weekend flexibility, Maximus has options for you. Our Tampa (Netpark) site is open Monday - Friday, 8 a.m. - 10 p.m. while our Riverview location operates Monday - Sunday, 6 a.m. - 10 p.m. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. <ul><li>Competitive Compensation:</li></ul> <ul><li>Base rate $17.17/hr + 10% shift differential for evening shifts </li></ul> <ul><li>$1000+ in bonus opportunities, including training completion, referrals and more </li></ul> <ul><li>Tuition Reimbursement - Invest in your ongoing education and development</li></ul> <ul><li>Work/Life Balance Support: Flexible scheduling options!</li></ul> <ul><li>Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage </li></ul> <ul><li>Future Planning: 401k with company match </li></ul> <ul><li>Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays </li></ul> <ul><li>Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs </li></ul> <ul><li>Professional Development Opportunities: A supportive environment with career development and promotional opportunities </li></ul> <ul><li>Meaningful Work with Impact: No cold calling, sales, or collection calls! </li></ul> Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be fluent in English and specified secondary language. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. - Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.17 Maximum Salary $ 17.17

Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) - $750 new hire bonus and up to $2,200+ in other potential bonuses!

General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, August 27, 2025 City El Paso State TX Country United States Working time Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, HealthcareLocation: On-site in El Paso, TX Hourly Base Pay: $16.91 + $1,000+ in potential bonuses! Schedule: Limited-Service Full-Time schedules availableSite Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiterEvening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care.Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine.In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one.Pay and BenefitsAt Maximus, we know that when our team thrives, everyone wins. That's why our benefits are built to support your health, your finances, and your life. We offer a competitive compensation package designed to support your success, professionally and personally:- Competitive Compensation: - $16.91/hr. base pay + 10% shift differential for evening shifts - $16.91 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses! - Comprehensive Insurance Coverage: Company-paid medical coverage- Tuition Reimbursement: Invest in your ongoing education and development- Future Planning: 401(k) with company match- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs- Work/Life Balance Support: Flexible schedules that meet your lifestyle- Career Growth: A supportive environment with career development and promotional opportunities- Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller- Refer calls as required to CSR Lead- Maintain up-to-date knowledge of client regulations and policies- Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently- Ability to work within established turnaround times- Must have excellent interpersonal skills and the ability to organize simultaneoustasks- Ability to work as a member of a team- Regular and predictable attendance is required- Must participate and certify in internal CCO training to begin this role.- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.- May be required to work overtime and scheduled holidays.- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.91 Maximum Salary $ 16.91

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Medical Call Center Agent / Customer Service Representative(Englis , Arbic ,Persian speaker)/CRM

Bilingual Field Service Coordinator - Texas Region (24/7 On-Call)

Customer Service Representative - Bilingual Spanish, Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!

Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) - $750 new hire bonus and up to $2,200+ in other potential bonuses!

Customer Service Representative - Bilingual Spanish, Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!

Customer Service Representative - Bilingual Spanish, Healthcare - $750 new hire bonus and up to $2,200+ in other potential bonuses!

Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) - $750 new hire bonus and up to $2,200+ in other potential bonuses!