bilingual call center representative

Penske Automotive Group

<div>We are currently seeking a Bilingual Call Center Customer Service Representative to join our Team!

Hourly pay for this position is $21 per hour with annual bonus potential of up to $2,500.

WHY WORK FOR US?

We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. Allow this position to be your steppingstone to a life-long career in the automotive industry.
RESPONSIBILITIES:
Enjoy working in a fast-paced customer-oriented environment

Greet and interact with customers on the phone in a friendly and professional manner 


QUALIFICATIONS:

Detail oriented and excels in a fast-paced, results driven environment

Professional and friendly phone skills

Ability to multi-task
Self-motivated enthusiastic presence in a team environment
Professional appearance and work ethic
WE OFFER:
<ul>
<li>Competitive Compensation
</li><li>Medical, Dental and Vision</li>
<li>401(k) with company match</li>
<li>Superior Training
</li><li>Career Development Programs
</li><li>Organizational Stability
</li><li>National growth opportunities</li>
<li>Vacation/Sick &amp; Holiday Benefits
</li></ul>Penske Automotive Group, headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group. PAG operates 327 retail automotive franchises, representing 42 different brands, and 26 collision repair centers.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! 


Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.</div>

Bilingual Call Center Representative

Renuity

<div>Statewide Remodeling is hiring bilingual (English/Spanish) Call Center Representatives for our call center in Grapevine, TX with an hourly base of $18.50 an hour plus uncapped commissions to earn between $40,000 to $60,000 per year! If you are dedicated and hardworking and you are looking for a career opportunity where you can grow and be developed, don't wait! You don't want to miss out on this opportunity to join the fastest growing remodeling company in the United States! 
Are you looking to become part of a team that excels in delivering world-class services? Here at Statewide Remodeling, we believe in creating your success by starting you on a journey where you can grow with us. That's why we provide an environment focused on trust and respect. Here, you'll discover a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better for our customers. When working with Statewide Remodeling, you&rsquo;ll become part of a family that supports each other while disrupting the industry. 
Who We Are: 
Statewide is the fasting growing remodeling company in the USA and is dedicated to helping families in Texas, Oklahoma, and Arkansas renovate their homes. Using high-quality products and workmanship dating back to 1994, we've left a trail of 80,000+ happy customers behind us. We were founded to address a recurring problem in the home improvement market: the inconsistency of experiences that customers face when they hire a contractor to remodel their home. We heard an echoing theme amongst consumers that they were generally unhappy about their remodeling experience - the product they actually received was different than the product they were sold, the project took much longer than expected, they had service issues after the installation was complete, and a variety of other horror stories. We at Statewide set out to solve this problem by bringing together a national network of best-in-class home remodelers who provide a great experience for their customers, from start to finish, because of this Statewide Remodeling has proudly been recognized as a multiple time winner of the Consumers' Choice Award. 
Statewide Remodeling&rsquo;s environment is results driven, fun, and collaborative! We all act as the face of the company, we are passionate, dedicated, motivated, and loyal to our customers- this is what we are all about. We are looking for team members who have a desire to engage our customers and surpass expectations. Want to join our team? We are looking to hire immediately for our upcoming training class. If you want to take your career to the next level, we here at Statewide are ready to set you up for success. Are you ready to join us? 
What Can We Offer You:<ul><li> 
Guaranteed hourly base plus commissions earning up to $40,000 to $60,000+ per year</li><li>Uncapped commissions</li><li>Full Time benefits, PTO, 401K</li><li>Receive world-class customer focus, experience, and sales trainings!</li><li>Work with a team of talented, professional, and fun individuals who enjoy what they do</li><li>Learn how to set goals, manage time, and communicate with skill</li><li>Career development opportunities with clear career pathing</li><li>Represent high quality products with the leading professionals in the industry</li></ul>
What You&rsquo;ll Do:<ul><li> 
Place outbound sales calls from strong/warm generated leads</li><li>Help customers set free in-home consultations over multiple contact channels; including both outbound and inbound calls</li><li>Promotion of company products and services to prospective and existing clients, providing excellent customer service</li></ul>
What You&rsquo;ll Bring:<ul><li> 
Experience doing outbound and inbound calls</li><li>Providing customers an amazing experience over the phone</li><li>Excellent computer and phone skills with attention to detail</li><li>Positivity, Flexibility, Determination and a persuasive personality</li><li>High energy and willingness to learn</li><li>Must have scheduling availability between Mon-Fri 10am to 7pm or 9am to 6pm, with weekend availability</li></ul> 
Criminal background checks. 
SWR provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. 
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
To access Renuity's Privacy Policy, please click here: Privacy Policy</div>

ReconMR

<div>PT/FT hours! Flexible scheduling!

About Us: At ReconMR we help some of the world&rsquo;s most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.

What you'll do:

As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Telephone Interviewers collect survey data by phone and complete the following duties on a daily basis: making outbound phone calls, reading a script verbatim, asking questions to respondents, and recording responses. You will conduct telephone interviews, Polls, and Customer Satisfaction Surveys. Never any sales or collections. Be part of an exciting company and make a difference with your work!

Skill Requirements:
<ul>
<li>Great communication skills and ability to speak clearly over the phone</li>
<li>Comfortable talking on the phone (Bilingual Spanish/English)</li>
<li>Basic reading, computer, and typing skills
<ul><li>30 Words Per Minute (net) Requirement. (Test your skills at www.typingtest.com)</li>
</ul></li><li>Basic understanding of good customer service</li>
</ul>
Experience:
<ul>
<li>No experience necessary. Paid Training provided.</li>
<li>Open to applicants under 18 years of age (16+)</li>
</ul>
Schedules Available:
<ul>
<li>Evening, and weekend hours available. Check with your recruiter for available shift options.</li>
<li>Choose your own schedule (18-40 hours per week) within our available shift options.</li>
<li>Pay: $12.50 per hour for Spanish Bilinguals (can read and speak in both English and Spanish) per hour.</li>
<li>One weekend shift (Sat or Sun) required.</li>
</ul>
Benefits:
<ul>
<li>Bi-Weekly Pay</li>
<li>Affordable Health Benefits (for those who qualify)</li>
<li>Flexible Scheduling</li>
<li>Accelerated pay-raise program</li>
<li>Incentive games (cash, games, prizes, etc.)</li>
<li>Opportunities for advancement</li>
</ul>
Location: 135 S. Guadalupe St. San Marcos, TX 78666

ReconMR conducts scheduled interviews. Interviews take about 30 minutes and consist of basic interview questions, typing test, reading and skills assessments.</div>

<div>PT/FT hours! Flexible scheduling!

About Us: At ReconMR we help some of the world&rsquo;s most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.

What you'll do:

As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Telephone Interviewers collect survey data by phone and complete the following duties on a daily basis: making outbound phone calls, reading a script verbatim, asking questions to respondents, and recording responses. You will conduct telephone interviews, Polls, and Customer Satisfaction Surveys. Never any sales or collections. Be part of an exciting company and make a difference with your work!

Skill Requirements:
<ul>
<li>Great communication skills and ability to speak clearly over the phone</li>
<li>Comfortable talking on the phone (Bilingual Spanish/English)</li>
<li>Basic reading, computer, and typing skills
<ul><li>30 Words Per Minute (net) Requirement. (Test your skills at www.typingtest.com)</li>
</ul></li><li>Basic understanding of good customer service</li>
</ul>
Experience:
<ul>
<li>No experience necessary. Paid Training provided.</li>
<li>Open to applicants under 18 years of age (16+)</li>
</ul>
Schedules Available:
<ul>
<li>Day, Evening, and weekend hours available. Check with your recruiter for available shift options.</li>
<li>Choose your own schedule (18-40 hours per week) within our available shift options.</li>
<li>Pay: $12.50 per hour for Spanish Bilinguals (can read and speak in both English and Spanish) per hour.</li>
<li>One weekend shift (Sat or Sun) required.</li>
</ul>
Benefits:
<ul>
<li>Bi-Weekly Pay</li>
<li>Affordable Health Benefits (for those who qualify)</li>
<li>Flexible Scheduling</li>
<li>Accelerated pay-raise program</li>
<li>Incentive games (cash, games, prizes, etc.)</li>
<li>Opportunities for advancement</li>
</ul>
Location: 7324 Southwest Freeway Suite 1800, Arena Towers Two, Houston TX 77074

We are located in the business building behind the Arena theater.

VISITORS PARKING AVAILABLE IN GARAGE.

ReconMR conducts scheduled interviews. Interviews take about 30 minutes and consist of basic interview questions, typing test, reading and skills assessments.</div>

Integrity Marketing Group

<div>About PHP Agency:
PHP is a life insurance field marketing organization, founded in 2009 by visionary entrepreneur Patrick Bet David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base. PHP provides part-time or fulltime opportunities to individuals pursuing careers as life insurance agent. PHP passionately serves people through a field sales force comprised of thousands of licensed agents deployed nationwide in offices they independently own and operate. The company was acquired in 2022 and is now a proud part of the Integrity family.
PHP&rsquo;s is headquartered at Fountain Place in downtown Dallas. This is a fully onsite role, Monday through Friday, 8:00 a.m. to 5:00 p.m.
Job Summary:
A Call Center Representative serves as the primary point of contact for customers, handling inbound and outbound calls to provide information, resolve issues, and ensure a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to navigate systems efficiently while maintaining professionalism and empathy.
Let&rsquo;s talk job responsibilities:<ul><li>
Provide timely, clear responses to customer questions, ensuring accurate information and effective resolutions.</li><li>
Deliver attentive, solution-focused support to customers while maintaining a positive and professional experience.</li><li>
Reach out to clients and customers to update them about the company&rsquo;s latest products, services, and policies.</li><li>
Assist callers in troubleshooting, navigating the company&rsquo;s website, or using the products or services.</li><li>
Review and update customer or client accounts with information about billing, shipping, warranties, and other account-related details.</li><li>
Work together with other call center staff to enhance customer service.</li><li>
Assist in training new employees and educating them about the company&rsquo;s customer management policies.</li></ul>
Your experience and skills:<ul><li>
Bilingual in English and Spanish</li><li>
1 year experience in a Call/Contact Center, administrative or similar role</li><li>
Excellent communication skills, both written and verbal.</li><li>
Superior active listening abilities.</li><li>
Exceptional interpersonal skills and the ability to build rapport.</li><li>
A patient and empathetic approach.</li><li>
Strong organizational and time management skills.</li><li>
Ability to adapt and be flexible.</li><li>
Comfortable in fast-paced work environments.</li><li>
Troubleshooting abilities, either basic or advanced, depending on the role and industry.</li><li>
Proficiency in using computers.</li><li>
Phone skills, including experience with complex or multi-line phone systems.</li><li>
Comprehensive knowledge of the company&rsquo;s products and/or services.</li><li>
Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area.</li></ul>
Benefits Available:<ul><li>
Medical/Dental/Vision Insurance</li><li>
401(k) Retirement Plan</li><li>
Paid Holidays</li><li>
PTO</li><li>
Community Service PTO</li><li>
FSA/HSA</li><li>
Life Insurance</li><li>
Short-Term and Long-Term Disability</li></ul>
About Integrity:
Integrity is one of the nation&rsquo;s leading independent distributors of life, health, and wealth insurance products. With a strong Insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you&rsquo;ll love, and we&rsquo;ll love you back. We&rsquo;re proud of the work we do and the culture we&rsquo;ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are &mdash; in person, over the phone or online. Integrity&rsquo;s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
About Integrity
Integrity is one of the nation&rsquo;s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you&rsquo;ll love, and we&rsquo;ll love you back. We&rsquo;re proud of the work we do and the culture we&rsquo;ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are &mdash; in person, over the phone or online. Integrity&rsquo;s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.</div>

Bilingual Call Center Representative (English/Spanish)

Great Basin Federal Credit Union

<div>The Member Support Representative creates a remarkable experience consistent with our brand personality, core values, service promises, mission and vision with all internal and external relationships. Provides exceptional service at all member touchpoints including answering all incoming calls and electronic communications. Provides information and member support concerning the credit union and its products and services to members and employees. Through creating member loyalty, you must excel in core contributor relationships by offering share and loan products. Educate and empower members to utilize e-services.
<div><div>Experience and Training</div></div> 

<ul><li><ul><li>High School diploma or GED equivalent</li><li>
Strong knowledge of language and cultural differences amongst Spanish-speaking countries</li><li>
12 months experience in a customer service capacity which included cash handling experience, preferably in a credit union, bank or other financial institution or six months of continuous employment with Great Basin Federal Credit Union</li><li>
Pass Teller training and MSR training with 85% or better</li></ul></li></ul>
<div><div>Required Knowledge and Abilities</div></div> 

Knowledge of:<ul><li><ul><li>
Credit union products, services and policies Ability to:</li><li>
Perform minor math calculations</li><li>
Organize time effectively</li><li>
Communicate effectively and professionally with members and the public through phone and e-channels</li><li>
Work independently and efficiently</li><li>
Pay attention to details, be proficient and accurate</li><li>
Be flexible and handle more than one task at a time</li></ul></li></ul>
<div><div>Physical Requirements (approximate percentage of day spent)</div></div> 

<div><div>Standing- 10% 
Sitting- 60% 
Bending-3% 
Squatting- 2%</div><div> 
Walking- 10% 
Lifting- 7% 5-15 lbs 
Twisting-3% 
Driving- 5%*</div><div><ul><li> 
May be required to drive to another branch</li></ul></div> 
</div>
<div><div>Extent of Public Contact</div></div> 

This position works extensively with our members, both internal and external, primarily through the telephone.
<div><div>Working Conditions</div></div> 

Duties performed are in an office environment. Requires occasional traveling to branches to fill in as a Teller as needed or to attend outside classes.</div>

Bilingual Call Center Representative- eMSR

VXI Global Solutions

<div>Job Description<div>
It's fun to work in a company where people truly BELIEVE in what they are doing! 
 
We're committed to bringing passion and customer focus to the business.
 
 
Spanish Bilingual Healthcare Call Center Representative
 
Location: Remote (Virtual Environment)
 
Company: Trusted Leader in Healthcare Services
 
 
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
 
 
As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members. 
 
What You'll Be Doing: 
<ul><li>
Customer Interactions: 
<ul><li>
Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.</li><li>
Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.</li></ul></li></ul><ul><li> 
Quality Service: 
<ul><li>
Uphold the organization's philosophy of extraordinary customer relations.</li><li>
Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.</li></ul></li></ul><ul><li> 
Problem Resolution: 
<ul><li>
Analyze and evaluate customer issues to initiate and coordinate service recovery measures.</li><li>
Document all member interactions meticulously following established procedures.</li></ul></li></ul><ul><li> 
Healthcare Knowledge 
<ul><li>
Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).</li><li>
Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.</li></ul></li></ul><ul><li> 
Operational Excellence 
<ul><li>
Leverage a thorough understanding of company policies and processes to meet customer needs effectively.</li><li>
Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.</li></ul></li></ul><ul><li> 
Performance Metrics: 
<ul><li>
Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.</li></ul></li></ul><ul><li> 
Compliance and Ethics: 
<ul><li>
Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.</li><li>
Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.</li></ul></li></ul><ul><li> 
Tools and Systems:
 
<ul><li>Use multiple systems/screens while assisting callers effectively</li><li>
Navigate CRM, EMR/EHR, and ticketing platforms effectively</li></ul></li></ul> 

What You Bring: 
<ul><li>
Experience: 
<ul><li>
Fluency in both Spanish and English (spoken and written) is required.</li><li>
Minimum of two (2) years of customer service or healthcare member-interaction experience.</li><li>
Previous call center experience and/or prior experience in the health insurance industry (preferred).</li></ul></li></ul><ul><li> 
Education: 
<ul><li>
High School Diploma or GED required.</li></ul></li></ul><ul><li> 
Skills: 
<ul><li>
Outstanding written and verbal communication skills.</li><li>
Proven analytical and problem-solving abilities.</li><li>
Ability to respond concisely and clearly to customer queries.</li><li>
Strong critical thinking and problem-solving skills.</li><li>
Typing speed of at least 35 WPM with a 5% or lower error rate.</li></ul></li></ul> 

Success Factors for Working from Home
 
<ul><li>To thrive in this remote role, you'll need:</li></ul><ul><li>
Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.</li></ul><ul><li>
Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.</li></ul><ul><li>
Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.</li></ul><ul><li>
Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.</li></ul><ul><li>
Tech-Savvy: Comfort with technology and ability to learn new systems quickly.</li></ul><ul><li>
Self-motivation &amp; Independence: Ability to stay productive and manage your time effectively in a remote environment.</li></ul><ul><li>
Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.</li></ul><ul><li>
Adaptability: Ability to adapt to changing technologies and procedures while working remotely.</li></ul> 

What You Will Get: 
<ul><li>
Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.</li><li>
Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.</li><li>
Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.</li><li>
Career Growth: Abundant advancement opportunities within the organization.</li><li>
Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.</li><li>
Unique Perks: 
<ul><li>
Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).</li><li>
Referral for Life Program&trade;: Earn residual bonuses for referring employees who join the team and remain with the company.</li></ul></li></ul> 

Join Our Team: 
 
If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.
 
 
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Spanish Bilingual Healthcare Call Center Representative</div><div>
Req Id: R26_02314_10</div><div>
Posted At: Sat Apr 11 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
 <div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Lansing, Michigan, United States</div></div></div>

US Virtual - Spanish Bilingual Healthcare Call Center Representative

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US Virtual - Spanish Bilingual Healthcare Call Center Representative