bilingual call center representative

Penske Automotive Group

<div>We are currently seeking a Bilingual Call Center Customer Service Representative to join our Team!

Hourly pay for this position is $21 per hour with annual bonus potential of up to $2,500.

WHY WORK FOR US?

We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. Allow this position to be your steppingstone to a life-long career in the automotive industry.
RESPONSIBILITIES:
Enjoy working in a fast-paced customer-oriented environment

Greet and interact with customers on the phone in a friendly and professional manner 


QUALIFICATIONS:

Detail oriented and excels in a fast-paced, results driven environment

Professional and friendly phone skills

Ability to multi-task
Self-motivated enthusiastic presence in a team environment
Professional appearance and work ethic
WE OFFER:
<ul>
<li>Competitive Compensation
</li><li>Medical, Dental and Vision</li>
<li>401(k) with company match</li>
<li>Superior Training
</li><li>Career Development Programs
</li><li>Organizational Stability
</li><li>National growth opportunities</li>
<li>Vacation/Sick &amp; Holiday Benefits
</li></ul>Penske Automotive Group, headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group. PAG operates 327 retail automotive franchises, representing 42 different brands, and 26 collision repair centers.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! 


Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.</div>

Bilingual Call Center Representative

McCormick Law Firm, The Injury Attorney

McCormick Law Firm is seeking Spanish bilingual call center representatives to support day-to-day operations of a rapidly growing business. Applicants must be fully fluent in both spoken and written Spanish. This includes the ability to clearly communicate complex information, read and comprehend legal documentation, and accurately document client conversations in Spanish. Strong Spanish grammar, spelling, and writing skills are essential, as is the ability to switch seamlessly between English and Spanish during client interactions. Applicants should also be prepared to display critical thinking and attention to detail in a high volume, fast paced environment. While law firm and/ or personal injury knowledge is preferred, it is not required.Duties include:<ul><li>Answer an average of 75 phone calls per day</li><li>Answer potential new client calls and gather intake details to transfer to the appropriate employee</li><li>Answer existing client calls and direct them to the appropriate employee</li><li>Respond to internet and phone inquiries using our provided scripts</li><li>Complete lead list provided by management daily</li><li>Communicate efficiently with the Call Center Manager and Intake Manager</li></ul>Compensation is hourly beginning at $18 per hour and increases based on the experience level of the candidate.Benefits include a flexible schedule, paid holidays, PTO, health insurance and moreJob Type: Full-timePay: $18.00 - $22.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Work Location: In person

Renuity

<div>Statewide Remodeling is hiring bilingual (English/Spanish) Call Center Representatives for our call center in Grapevine, TX with an hourly base of $18.50 an hour plus uncapped commissions to earn between $40,000 to $60,000 per year! If you are dedicated and hardworking and you are looking for a career opportunity where you can grow and be developed, don't wait! You don't want to miss out on this opportunity to join the fastest growing remodeling company in the United States! 
Are you looking to become part of a team that excels in delivering world-class services? Here at Statewide Remodeling, we believe in creating your success by starting you on a journey where you can grow with us. That's why we provide an environment focused on trust and respect. Here, you'll discover a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better for our customers. When working with Statewide Remodeling, you&rsquo;ll become part of a family that supports each other while disrupting the industry. 
Who We Are: 
Statewide is the fasting growing remodeling company in the USA and is dedicated to helping families in Texas, Oklahoma, and Arkansas renovate their homes. Using high-quality products and workmanship dating back to 1994, we've left a trail of 80,000+ happy customers behind us. We were founded to address a recurring problem in the home improvement market: the inconsistency of experiences that customers face when they hire a contractor to remodel their home. We heard an echoing theme amongst consumers that they were generally unhappy about their remodeling experience - the product they actually received was different than the product they were sold, the project took much longer than expected, they had service issues after the installation was complete, and a variety of other horror stories. We at Statewide set out to solve this problem by bringing together a national network of best-in-class home remodelers who provide a great experience for their customers, from start to finish, because of this Statewide Remodeling has proudly been recognized as a multiple time winner of the Consumers' Choice Award. 
Statewide Remodeling&rsquo;s environment is results driven, fun, and collaborative! We all act as the face of the company, we are passionate, dedicated, motivated, and loyal to our customers- this is what we are all about. We are looking for team members who have a desire to engage our customers and surpass expectations. Want to join our team? We are looking to hire immediately for our upcoming training class. If you want to take your career to the next level, we here at Statewide are ready to set you up for success. Are you ready to join us? 
What Can We Offer You:<ul><li> 
Guaranteed hourly base plus commissions earning up to $40,000 to $60,000+ per year</li><li>Uncapped commissions</li><li>Full Time benefits, PTO, 401K</li><li>Receive world-class customer focus, experience, and sales trainings!</li><li>Work with a team of talented, professional, and fun individuals who enjoy what they do</li><li>Learn how to set goals, manage time, and communicate with skill</li><li>Career development opportunities with clear career pathing</li><li>Represent high quality products with the leading professionals in the industry</li></ul>
What You&rsquo;ll Do:<ul><li> 
Place outbound sales calls from strong/warm generated leads</li><li>Help customers set free in-home consultations over multiple contact channels; including both outbound and inbound calls</li><li>Promotion of company products and services to prospective and existing clients, providing excellent customer service</li></ul>
What You&rsquo;ll Bring:<ul><li> 
Experience doing outbound and inbound calls</li><li>Providing customers an amazing experience over the phone</li><li>Excellent computer and phone skills with attention to detail</li><li>Positivity, Flexibility, Determination and a persuasive personality</li><li>High energy and willingness to learn</li><li>Must have scheduling availability between Mon-Fri 10am to 7pm or 9am to 6pm, with weekend availability</li></ul> 
Criminal background checks. 
SWR provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. 
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
To access Renuity's Privacy Policy, please click here: Privacy Policy</div>

ReconMR

<div>PT/FT hours! Flexible scheduling!

About Us: At ReconMR we help some of the world&rsquo;s most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.

What you'll do:

As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Telephone Interviewers collect survey data by phone and complete the following duties on a daily basis: making outbound phone calls, reading a script verbatim, asking questions to respondents, and recording responses. You will conduct telephone interviews, Polls, and Customer Satisfaction Surveys. Never any sales or collections. Be part of an exciting company and make a difference with your work!

Skill Requirements:
<ul>
<li>Great communication skills and ability to speak clearly over the phone</li>
<li>Comfortable talking on the phone (Bilingual Spanish/English)</li>
<li>Basic reading, computer, and typing skills
<ul><li>30 Words Per Minute (net) Requirement. (Test your skills at www.typingtest.com)</li>
</ul></li><li>Basic understanding of good customer service</li>
</ul>
Experience:
<ul>
<li>No experience necessary. Paid Training provided.</li>
<li>Open to applicants under 18 years of age (16+)</li>
</ul>
Schedules Available:
<ul>
<li>Evening, and weekend hours available. Check with your recruiter for available shift options.</li>
<li>Choose your own schedule (18-40 hours per week) within our available shift options.</li>
<li>Pay: $12.50 per hour for Spanish Bilinguals (can read and speak in both English and Spanish) per hour.</li>
<li>One weekend shift (Sat or Sun) required.</li>
</ul>
Benefits:
<ul>
<li>Bi-Weekly Pay</li>
<li>Affordable Health Benefits (for those who qualify)</li>
<li>Flexible Scheduling</li>
<li>Accelerated pay-raise program</li>
<li>Incentive games (cash, games, prizes, etc.)</li>
<li>Opportunities for advancement</li>
</ul>
Location: 135 S. Guadalupe St. San Marcos, TX 78666

ReconMR conducts scheduled interviews. Interviews take about 30 minutes and consist of basic interview questions, typing test, reading and skills assessments.</div>

<div>PT/FT hours! Flexible scheduling!

About Us: At ReconMR we help some of the world&rsquo;s most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.

What you'll do:

As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Telephone Interviewers collect survey data by phone and complete the following duties on a daily basis: making outbound phone calls, reading a script verbatim, asking questions to respondents, and recording responses. You will conduct telephone interviews, Polls, and Customer Satisfaction Surveys. Never any sales or collections. Be part of an exciting company and make a difference with your work!

Skill Requirements:
<ul>
<li>Great communication skills and ability to speak clearly over the phone</li>
<li>Comfortable talking on the phone (Bilingual Spanish/English)</li>
<li>Basic reading, computer, and typing skills
<ul><li>30 Words Per Minute (net) Requirement. (Test your skills at www.typingtest.com)</li>
</ul></li><li>Basic understanding of good customer service</li>
</ul>
Experience:
<ul>
<li>No experience necessary. Paid Training provided.</li>
<li>Open to applicants under 18 years of age (16+)</li>
</ul>
Schedules Available:
<ul>
<li>Day, Evening, and weekend hours available. Check with your recruiter for available shift options.</li>
<li>Choose your own schedule (18-40 hours per week) within our available shift options.</li>
<li>Pay: $12.50 per hour for Spanish Bilinguals (can read and speak in both English and Spanish) per hour.</li>
<li>One weekend shift (Sat or Sun) required.</li>
</ul>
Benefits:
<ul>
<li>Bi-Weekly Pay</li>
<li>Affordable Health Benefits (for those who qualify)</li>
<li>Flexible Scheduling</li>
<li>Accelerated pay-raise program</li>
<li>Incentive games (cash, games, prizes, etc.)</li>
<li>Opportunities for advancement</li>
</ul>
Location: 7324 Southwest Freeway Suite 1800, Arena Towers Two, Houston TX 77074

We are located in the business building behind the Arena theater.

VISITORS PARKING AVAILABLE IN GARAGE.

ReconMR conducts scheduled interviews. Interviews take about 30 minutes and consist of basic interview questions, typing test, reading and skills assessments.</div>

Healthcare Financial, Inc.

<div></div><div>Winner of the Best and Brightest&reg; Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.
Join Our Dynamic Team and Make a Meaningful Impact!
Are you a compassionate individual with a passion for helping others in need? Do you believe in the power of advocacy and want to transform lives in your community? If so, we have an exciting opportunity for you!
At HFI, we are relentless advocates for individuals, their families, and our communities. We specialize in providing access to government sponsored benefits, income, and services for low-income and disabled individuals. We consider it our calling and life's work to improve their quality of life, and we're honored to do so.
What You&rsquo;ll Do<ul><li>
Participate in inbound/outbound call center operations to interview and screen members via phone to determine potential eligibility for entitlement programs.</li><li>
Educate members and their family on applicable Medicare programs and the importance of applying for the programs.</li><li>
Identify appropriate Medicare entitlement programs for members and facilitate enrollment if applicable.</li></ul> 
What We&rsquo;re Looking For<ul><li>
Strong Communicator: Able to clearly articulate value, actively listen, and adapt messaging to different audiences.</li><li>
Resilient &amp; Persistent: Handles rejection well and remains motivated to achieve goals despite objections.</li><li>
Persuasive &amp; Solution: Oriented &ndash; Identifies pain points and positions solutions that meet member needs.</li><li>
Highly Organized &amp; Efficient: Manages multiple leads, follows up consistently, and tracks progress in CRM systems.</li></ul> 
Minimum Qualifications<ul><li>
Associate degree or equivalent work experience.</li><li>
2+ years of call center experience handling high call volumes.</li><li>
Strong computer skills, including MS Office and web-based applications.</li><li>
Bilingual candidates (Spanish, Portuguese, Vietnamese, Chinese, Russian) are highly encouraged to apply.</li><li>
Work Schedule: Full-Time Hours (40 hrs./week) Monday &ndash; Friday. Variable Shifts: 11 am -7 pm or 12-8 pm.</li></ul><div></div> 
Why Join Us<ul><li>
Make a Difference: Your work will directly impact the lives of low-income and disabled individuals, improving their access to vital benefits and services.</li><li>
Collaborative Environment: Work with a supportive team dedicated to the same cause and share your ideas to create positive change.</li><li>
Equal Opportunity: We value diversity and foster an inclusive work environment.</li><li>
Professional Growth: We encourage personal and professional development and provide opportunities for advancement within the organization.</li><li>
Competitive Compensation: Enjoy a competitive salary package with benefits.</li><li>
Flexible work options: Remote or Hybrid.</li></ul><div> 
At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).</div><div></div> 
Our Massachusetts based starting salary for this role ranges from $45K &ndash; $47K annually. The salary range does not reflect total compensation which includes base salary, benefits and other options.
EEO Statement
HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.</div>

Bilingual Call Center Representative/Member Advocate

Great Basin Federal Credit Union

<div>The Member Support Representative creates a remarkable experience consistent with our brand personality, core values, service promises, mission and vision with all internal and external relationships. Provides exceptional service at all member touchpoints including answering all incoming calls and electronic communications. Provides information and member support concerning the credit union and its products and services to members and employees. Through creating member loyalty, you must excel in core contributor relationships by offering share and loan products. Educate and empower members to utilize e-services.
<div><div>Experience and Training</div></div> 

<ul><li><ul><li>High School diploma or GED equivalent</li><li>
Strong knowledge of language and cultural differences amongst Spanish-speaking countries</li><li>
12 months experience in a customer service capacity which included cash handling experience, preferably in a credit union, bank or other financial institution or six months of continuous employment with Great Basin Federal Credit Union</li><li>
Pass Teller training and MSR training with 85% or better</li></ul></li></ul>
<div><div>Required Knowledge and Abilities</div></div> 

Knowledge of:<ul><li><ul><li>
Credit union products, services and policies Ability to:</li><li>
Perform minor math calculations</li><li>
Organize time effectively</li><li>
Communicate effectively and professionally with members and the public through phone and e-channels</li><li>
Work independently and efficiently</li><li>
Pay attention to details, be proficient and accurate</li><li>
Be flexible and handle more than one task at a time</li></ul></li></ul>
<div><div>Physical Requirements (approximate percentage of day spent)</div></div> 

<div><div>Standing- 10% 
Sitting- 60% 
Bending-3% 
Squatting- 2%</div><div> 
Walking- 10% 
Lifting- 7% 5-15 lbs 
Twisting-3% 
Driving- 5%*</div><div><ul><li> 
May be required to drive to another branch</li></ul></div> 
</div>
<div><div>Extent of Public Contact</div></div> 

This position works extensively with our members, both internal and external, primarily through the telephone.
<div><div>Working Conditions</div></div> 

Duties performed are in an office environment. Requires occasional traveling to branches to fill in as a Teller as needed or to attend outside classes.</div>

Bilingual Call Center Representative- eMSR

Search 10000+ Bilingual call center representative jobs near you this May. New roles added regularly across leading industries. Apply today.

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Bilingual Call Center Representative/Member Advocate

Bilingual Call Center Representative- eMSR