bilingual customer service

The Home Depot

<div><p><b>Position Purpose:</b></p><p></p><p>
The Bilingual Contact Center Associate works as part of a team in Home Depot's HR Service Center which provides quality customer service to Home Depot associates and managers through inbound or outbound calls, faxes or emails. Calls are related to pay and HR issues and ensuring the caller's needs are met in a timely manner.</p><p></p><div>
The Bilingual Contact Center Associate:<br>
<ul><li>Handles incoming calls, identifies and documents issues, processes the necessary transaction or escalates the issue to Tier II for further research and resolution</li><li>Supports organization changes through high volume transactional support as needed</li><li>Processes transaction requests received via call, mail, fax or email</li><li>Provides exceptional customer service</li></ul></div><p><b><br>
Key Responsibilities:</b></p><ul><li>
90% Handling inbound calls, identifying transaction processing needs, processing transactions and escalating issues as required.</li><li>
10% Special projects as assigned</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
Reports to Contact Center Supervisor</li><li>
No direct responsibility for supervising others.</li></ul><p><b><br>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Associate Degree, some college education or HR experience in a shared services environment</li><li>
Case Management application experience</li><li>
Interested in sharing knowledge</li><li>
Excellent interpersonal skills</li><li>
Patience, teamwork, self-motivated, upbeat and a great attitude; desire to always create a positive outcome; confident</li><li>
Adaptable and flexible</li><li>
History of punctuality and good attendance.</li><li>
Ability to use probing questions to get to the root of a problem</li><li>
Excellent interpersonal skills</li><li>
Must be Bilingual Spanish/English (read, write, speak)</li></ul><p><b><br>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p><b><br>
Preferred Education:</b></p><ul><li>
No additional education</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
1</li></ul><p><b><br>
Preferred Years of Work Experience:</b></p><ul><li>
No additional years of experience</li></ul><p><b><br>
Minimum Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Preferred Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Certifications:</b></p><ul><li>
None</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Basic computer and phone knowledge (including experience with DOS applications)</li><li>
Exceptional customer service and phone skills and proven ability to perform in an unpredictable, fast-paced environment.</li><li>
Ability to navigate through multiple computer applications simultaneously during a call</li><li>
Careful attention to detail</li><li>
Exhibits ownership and empowerment</li><li>
Good written and verbal communication skills</li><li>
Strong typing skills</li></ul></div><p></p>

Bilingual - HR Services Contact Center Associate (Remote)

Mobilelink

<div><p><b>Mobilelink-Bilingual Sales Advocate</b></p><p>
</p><p>With over 500 Cricket stores, Mobilelink is Cricket&rsquo;s largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate.</p><p>
Our Bilingual Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today!</p><p>
</p><p><b>Why Join the Mobilelink Family?</b></p><p>
</p><ul><li>Unlimited earning potential</li><li>
Unlimited growth potential</li><li>
PTO after 90 days.</li><li>
Dental Insurance</li><li>
Health insurance</li><li>
Vision insurance</li><li>
Company-paid Life Insurance</li></ul><p>
</p><p><b>Role Responsibilities:</b></p><p>
</p><ul><li>Provide extraordinary customer service by being compassionate towards and understanding their needs.</li><li>
Build value by offering tailored and thoughtful solutions to fit each person, family, or business.</li><li>
Represent our Company and the Cricket brand with the utmost professionalism and courtesy.</li><li>
Assist our leaders with store operations and duties.</li><li>
Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).</li><li>
As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.</li><li><p>
Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.</p></li></ul><p><b>
Job Qualifications:</b></p><p>
</p><ul><li>Must be fluent in two or more languages. This specific position requires English and Spanish.</li><li>
Clear communication skills- Attitude and technical aptitude.</li><li>
Commitment to exemplary customer service, honesty, and integrity</li><li>
A background in retail sales is helpful, but not required.</li><li>
At least 18 years old and legally able to work in the United States without restrictions.</li><li>
Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.</li><li>
Strong Social Media presence preferred.</li><li>
Must have reliable transportation to the location.</li><li>
Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.</li><li>
Ability to operate a personal computer.</li><li>
Adhere to the Team Color policy while maintaining a neat and professional appearance.</li></ul><p>
</p><p><b>Working Conditions:</b></p><p>
</p><ul><li>Ability to lift up to 10 pounds.</li><li>
Ability to bend, squat, and stretch for purposes of inventory and stocking.</li><li>
Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).</li><li>
Ability to work in a fast-paced environment.</li><li>
Ability to follow instructions to completion.</li><li>
Problem solves under pressure.</li></ul></div>

Bilingual Sales Advocate

Stellantis

<div><p>Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro&euml;n, Dodge, DS Automobiles, Fiat, Jeep&reg;, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.</p>
<p>Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.</p>
<p></p><p><b>Our Benefits:</b></p>
<ul><li>Medical, Prescription Drug, Dental, Vision &ndash; MDLive / Telemedicine</li>
<li>401k plan</li>
<li>PTO - Vacation/ Holidays/ Flex Days/ Sick Days</li>
<li>Educational Assistance</li>
<li>Employee Assistance Program</li>
<li>Long Term Disability</li>
<li>Wellness Program</li>
<li>Optional and Voluntary Benefits / Marketplace Discounts</li>
<li>Employee Vehicle Purchase/Lease Program discount</li>
</ul>
<p><b>Salary and Benefits:</b></p>
<p>At Stellantis Financial Services, we ask a lot of our employees which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and matching 401(k), we&rsquo;ll shower you with perks, including:</p>
<ul><li><b><i>Salary</i></b><b>:</b> $18.00</li>
<li><b><i>Supplemental pay</i></b><b>:</b> Referral bonus</li>
<li><b><i>Schedule: </i></b>8-hour shift between 8:00 am to 6:00 pm (8:00 am &ndash; 5:00 pm, 8:30 am - 5:30 pm, 9:00 &ndash; 6:00 pm)</li>
<li><b><i>Dress</i></b><b>:</b> Enjoy our comfortable business casual work environment</li>
</ul>
<p></p><p><b>Position Summary:</b></p>
<p>The Titles Coordinator I will be responsible for managing and coordinating all aspects of titles for our organization. This includes ensuring accuracy, completeness, and proper documentation of titles for our products and services.</p>
<p></p><p><b>Essential Job Duties and Responsibilities:</b></p>
<ul><li>Handle the processing of vehicle titles with precise accuracy and all activities related to the title/lien perfection unit.</li>
<li>Coordinate and acts as a liaison between FDI Collateral Management, Custodian Bank and SFS/FIFS to ensure all auto titles problems are resolved.</li>
<li>Maintain quality control of current title status reporting ensuring that all exposed titles are handled according to established policies and procedures.</li>
<li>Research vehicle titles and resolves issues in a timely manner.</li>
<li>Maintain clear and concise communication with team members and stakeholders regarding titles status and updates.</li>
<li>Work closely with internal departments with handling difficult accounts and fields title-related questions.</li>
<li>Maintain confidentiality of personal information for consumers, including, but not limited to, Social Security numbers and dates of birth.</li>
<li>Perform other administrative tasks and duties as assigned.</li>
</ul>
<p></p><p><b>Qualifications and Competencies:</b> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<p><b>Experience:</b></p>
<ul><li>Entry level, no experience required.</li>
<li>Must be bilingual</li>
</ul>
<p><b>Education:</b></p>
<ul><li>High school diploma and or/GED.</li>
</ul>
<p><b>Skills Required:</b></p>
<ul><li>Strong attention to detail and excellent organizational skills</li>
<li>Proficient in Microsoft Office Suite, particularly Excel and Word.</li>
<li>Excellent written and oral communication and interpersonal skills.</li>
<li>Ability to multitask and prioritize effectively.</li>
</ul>
<p></p><p><b>Overtime required</b> &ndash; required on an as needed basis.</p>
<p><b>Travel 0-10%</b> - as required on an as needed basis.</p>
<p><b>Must live within a commutable distance to:</b> Houston, TX</p>
<p></p><p><b>Qualifications Preferred:</b></p>
<ul><li>Minimum 1 month of customer service in related fields experience.</li>
<li>Knowledge of title processes, regulations, and compliance is preferred..</li>
</ul>
<p></p><p><b>Physical Demands</b></p>
<p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.</p>
<p></p><p>Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.</p>
<p>#li-onsite</p></div>

Bilingual Call Center Representative- Titles

Viaplus By VINCI Highways

<div><b>ABOUT VIAPLUS</b>:<br>
ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all.<br>
<br>
We are pioneers in the transportation transaction and mobility industry, with a decade of proven global experience in providing solutions focused on the tolling and transit industries. <b>ViaPlus</b> is headquartered near Dallas, Texas, and maintains offices across the United States, France, India, and Ireland. We are part of the global network of VINCI Concessions, an international player in transport infrastructure with projects in 23 countries. Our vision has evolved to provide a fully automated, end-to-end transportation solution that significantly improves revenue collection and efficiency while effectively lowering costs for our agency clients.<br>
<br>
We serve enterprises that require high-volume, real-time transaction processing with the highest levels of accuracy, especially where revenue reconciliation and customer account management are key deliverables to the customer experience. Our flagship back-office system (BOS) enables Mobility-as-a-Service (MaaS) with a &ldquo;one account&rdquo; feature that supports multimodal transportation solutions. In a rapidly changing environment, <b>ViaPlus</b> maintains a strong focus on technology and continuous R&amp;D to improve agency efficiencies, reduce operating expenses, and maximize revenue &ndash; all while providing exceptional customer service.<br>
<br>
<b>Learn more: </b><b>http://www.viaplus.com</b><br>
<br>
<b>ABOUT VINCI HIGHWAYS</b><br>
VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operations and mobility services. We design, finance, build and operate highways, bridges, tunnels, urban roads and mobility services on a network of more than 3,360 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and provide drivers with a positive experience.<br>
<br>
More information:<br>
https://www.vinci-concessions.com/en/vinci-highways<br>
https://www.linkedin.com/company/vinci-highways/<br>
@VINCIConcess<br>
<b>JOB PROFILE</b>: Quality Assurance Analyst (Bilingual)<br>
<b>JOB LOCATION:</b><b> </b>Austin, TX (on-site)<br>
<b>SUMMARY:</b><br>
The Quality Assurance (QA) Analyst is responsible for assessing the quality of the performance of ViaPlus call and contact center employees who deal with existing and potential customers. The QA Analyst will listen to and monitor inbound and outbound calls, review emails responses to assess communication technical accuracy, evaluate customer service performance, and conformity to ViaPlus policies and procedures. The successful candidate will work closely with various departments to assess processes and recommend potential improvements.<br>
<b>JOB RESPONSIBILITIES:</b><div><div><div>
The following items outline the major duties and responsibilities in addition, other duties may be assigned.</div></div><br>
<div><div><ul><li>
Evaluate English and Spanish customer interactions to identify areas of service delivery that meet performance standards and areas that did not meet performance standards.</li><li>
Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.</li><li>
Assist in drafting quality assurance policies and procedures.</li><li>
Investigate customer complaints and customer service issues.</li><li>
Interact with operations during QA Calibration Sessions.</li><li>
Provide feedback in accordance with procedures to Quality Manager, Call Center Operations, and Call Center Leadership. Provide timely coaching requests to Supervisor to ensure continuous improvement.</li><li>
Participates in the design of call monitoring processes and scorecards.
</li><li>Uses quality monitoring data to compile and track performance at team and individual level.
</li><li>Provides actionable data to various internal support groups as needed.
</li><li>Prepares and analyzes internal and external quality reports for management staff review.
</li></ul>Other duties may be assigned</div></div><br>
</div><b>
QUALIFICATIONS:</b><div><div><div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div></div><br>
<div><div><ul><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication skills, both written and verbal. (Bilingual Preferred)</li><li>
Meticulous attention to detail.</li><li>
Ability to develop, create, and utilize spreadsheet software (Microsoft Excel), and Word processing software (Microsoft Word) daily.</li><li>
Strong organizational skills with ability to meet deadlines.</li><li>
Writes with proper grammar, punctuation, and professionalism.
</li><li>Experience performing quality audits.</li><li>
Familiarity with quality performance standards.</li><li>
Experience with QA procedures and tools.</li><li>
Demonstrates ability to work independently.</li><li>
Experience working with Quality Management Systems.</li></ul>
Data analysis skills.</div></div><br>
</div><b>
EDUCATION &amp; EXPERIENCE:</b><ul><li>
3+ years as Call Center Experience
</li><li>Quality Assurance Experience a plus</li><li>
Bachelor's degree in applicable field of study preferred or equivalent combination of education, certification and job experience may be considered.</li></ul><b>
SUPERVISORY RESPONSIBILITIES</b><br>
N/A<br>
<b>WORK ENVIRONMENT</b><br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.<br>
<p>
</p><p>Qvqv1ZLFCH</p></div>

Bilingual Quality Assurance Analyst

Woodforest National Bank

<div><div><b>Bilingual Teller Retail Banker </b><b>-</b><b>069581</b></div><p></p><div><b>
Description</b><div></div><p><br>
Take the next step toward your new career today!</p>
<p>Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned bank in the country!
</p><p>Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer&rsquo;s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:</p>
<ul><li>Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.</li>
</ul><ul><li>Processing transactions, opening accounts, and performing account maintenance.
</li><li>Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.</li>
</ul><ul><li>Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.</li>
</ul>
</div><p></p><div><b>Qualifications</b><div>
</div>
Minimum Qualifications/Experience:<br>
<ul><li>3 years of relevant and transferrable sales and/or customer service experience;</li></ul>
 OR an Associate&rsquo;s degree and 1 year of relevant and transferrable sales and/or customer service experience;<br>
 OR a Bachelor&rsquo;s degree.<br>
<ul><li>Previous instore banking experience is preferred, but not required.</li><li>Must be positive and engaging.
</li><li>Must be fluent in English and Spanish.
</li></ul><br>
Formal Education &amp; Certification:<br>
<ul><li>High School Diploma or equivalent required.
</li></ul><br>
Work Status:<br>
<ul><li>Full-time.</li></ul><br>
Supervisory Responsibility:<br>
<ul><li>No.
</li></ul><br>
Travel:<br>
<ul><li>Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.</li></ul><br>
Working Conditions:<br>
<ul><li>Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
</li></ul><br>
Disclaimer:<br>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.<br>
<br>
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><p></p><div><b>
Job</b><b>:</b> Branch Banking</div><div><b>
Primary Location</b><b>:</b> Ohio-Cleveland</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Work Locations</b><b>:</b> OH - SW Cleveland WM-0441 3400 Steelyard Dr Cleveland 44109</div><div><b>
Unposting Date</b><b>:</b> Ongoing</div><div><b>
Organization</b><b>:</b> Ohio</div></div>

Bilingual Teller Retail Banker

<div><div><b>Bilingual Teller Retail Banker </b><b>-</b><b>069588</b></div><p></p><div><b>
Description</b><div></div><p><br>
Take the next step toward your new career today!</p>
<p>Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned bank in the country!
</p><p>Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer&rsquo;s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:</p>
<ul><li>Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.</li>
</ul><ul><li>Processing transactions, opening accounts, and performing account maintenance.
</li><li>Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.</li>
</ul><ul><li>Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.</li>
</ul>
</div><p></p><div><b>Qualifications</b><div>
</div>
Minimum Qualifications/Experience:<br>
<ul><li>3 years of relevant and transferrable sales and/or customer service experience;</li></ul>
 OR an Associate&rsquo;s degree and 1 year of relevant and transferrable sales and/or customer service experience;<br>
 OR a Bachelor&rsquo;s degree.<br>
<ul><li>Previous instore banking experience is preferred, but not required.</li><li>Must be positive and engaging.
</li><li>Must be fluent in English and Spanish.
</li></ul><br>
Formal Education &amp; Certification:<br>
<ul><li>High School Diploma or equivalent required.
</li></ul><br>
Work Status:<br>
<ul><li>Full-time.</li></ul><br>
Supervisory Responsibility:<br>
<ul><li>No.
</li></ul><br>
Travel:<br>
<ul><li>Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.</li></ul><br>
Working Conditions:<br>
<ul><li>Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
</li></ul><br>
Disclaimer:<br>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.<br>
<br>
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><p></p><div><b>
Job</b><b>:</b> Branch Banking</div><div><b>
Primary Location</b><b>:</b> Texas-Houston</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Work Locations</b><b>:</b> TX - Houston SH249 WM-0358 13003 Tomball Parkway Houston 77086</div><div><b>
Unposting Date</b><b>:</b> Ongoing</div><div><b>
Organization</b><b>:</b> Texas - Houston</div></div>

<div><div><b>Bilingual Teller Retail Banker </b><b>-</b><b>069585</b></div><p></p><div><b>
Description</b><div></div><p><br>
Take the next step toward your new career today!</p>
<p>Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!</p>
<p>Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer&rsquo;s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:</p>
<ul><li>Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.</li>
</ul><ul><li>Processing transactions, opening accounts, and performing account maintenance.
</li></ul><ul><li>Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.</li>
</ul><ul><li>Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.</li>
</ul>
</div><p></p><div><b>Qualifications</b><div>
</div>
Minimum Qualifications/Experience:<br>
<ul><li>1 year of relevant and transferrable sales and/or customer service experience.</li></ul>
 OR an equivalent amount of directly related college education or volunteer service.<br>
<ul><li>Previous instore banking experience is preferred, but not required.</li><li>Must be positive and engaging.
</li><li>Must be fluent in English and Spanish.
</li></ul><br>
Formal Education &amp; Certification:<br>
<ul><li>High School Diploma or equivalent required.
</li></ul><br>
Work Status:<br>
<ul><li>Full-time.
</li></ul><br>
Supervisory Responsibility:<br>
<ul><li>No.
</li></ul><br>
Travel:<br>
<ul><li>Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.</li></ul><br>
Working Conditions:<br>
<ul><li>Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.</li></ul><br>
Disclaimer:<br>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.<br>
<br>
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><p></p><div><b>
Job</b><b>:</b> Branch Banking</div><div><b>
Primary Location</b><b>:</b> Texas-Longview</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Work Locations</b><b>:</b> TX - Longview WM-0769 2440 Gilmer Rd Longview 75604</div><div><b>
Unposting Date</b><b>:</b> Ongoing</div><div><b>
Organization</b><b>:</b> Texas - ETX</div></div>

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