bilingual customer service

TULSA CITY-COUNTY LIBRARY

<div><div><div>Martin Regional Library is a vibrant community center for all of east Tulsa. The library offers bilingual storytimes, a large family play area, three meeting rooms, and individualized technology instruction through our Book-a-Librarian program. Spanish-speaking staff are available to assist customers at any time the library is open. The Bilingual Customer Service Assistant primarily serves children and families in the Children's Area. Experience interacting with children preferred.</div>
<div></div><div><b>Location:</b> Martin Regional Library -2601 S Garnett Road &lt; Google Maps link Tulsa, OK. 74129</div>
</div><div><div><div><b>Salary: </b>$14.42 /hr. - <b>Bilingual positions qualify for a pay bonus awarded quarterly.</b></div>
<div><b>Status: </b>Part time 20 hours/week</div>
<div></div><div><b>Work Schedule:</b></div>
</div><div><div>Monday 5 pm - 9 pm</div>
<div>Tuesday 2 pm - 6 pm</div>
<div>Wednesday 5 pm - 9 pm</div>
<div>Thursday 5 pm - 9 pm</div>
<div>Friday 2 pm - 6 pm</div>
<div>Rotating Saturdays and Sundays</div>
</div>
</div><div></div><div><b>A Selection of Qualifications &amp; Essential Functions Include:</b></div>
<ul><li><b>Ability to speak/read/write in both Spanish and English is required</b>.</li>
<li>Provides general information in person and by phone assisting customers in locating and discovering materials, connecting with available library services, or providing information about the library, referring reference questions to the appropriate resource;</li>
<li>Registers customers by issuing and updating library cards;</li>
<li>May help customers with basic technology and Internet problems; Ability to help customers with their basic computer needs, including e-mail, answering Microsoft product questions, and navigating the Internet.</li>
<li>Ability to learn and demonstrate library&rsquo;s automated systems and self-service tools.</li>
<li>Ability to operate audio-visual equipment, smart phones, mobile devices, computer hardware and software, and quickly learn new databases and consumer devices including (and not limited to) e-readers, tablets and personal computers.</li>
<li>High school diploma or G.E.D. required.</li>
</ul><div><b>Physical and Environmental Conditions:</b></div>
<div>Work occasionally requires stooping and bending. Occasional light lifting such as three or four reams of paper, four or five books, or other materials (up to 20 pounds) may be required.</div>
<div></div><div>There are usually no major sources of discomfort; work is essentially conducted in a normal office environment with acceptable lighting, temperature, and air conditions.</div>
<div></div><div>Some positions require considerable physical exertion, such as regularly lifting heavy items (up to 80 pounds) such as carts or crates full of books, on a highly frequent basis and/or assuming awkward positions.</div></div><div></div>

Bilingual Customer Service Assistant

DD SERVICES INC

<div><div><div><b>Benefits:</b></div>
<ul><li>Bonus</li>
<li>401(k)</li>
<li>Company parties</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul></div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul><div><b>Benefits/Perks</b></div>
<ul><li>Free Benefit Package</li>
<li>Paid Vacation/Holiday</li>
<li>Company parties</li>
</ul><div><b>Job Description</b><br>
We are seeking a professional and personable<b> Bi-Lingual Customer Service Representative </b>to join our team. This Full-Time position available in the Westbury, NY location of a Dental Administration Office for the position of Customer Service Representative/Clerical Worker, working in our call center in Westbury, NY<br>
35-40 hours per week<br>
Work hours - 8:45 AM - 4:40 PM<br>
<b>This position is NOT REMOTE</b>.<br>
Training provided<br>
</div><div><b><i>Responsibilities</i></b></div>
<ul><li>Answer customer questions via phone, email, and in-person</li>
<li>Verify eligibility, and breakdown of schedules</li>
<li>Maintain detailed records of client interactions</li>
<li>Review audits and/or policies</li>
<li>Collaborate with colleagues to provide comprehensive customer service</li>
<li>Other diversified clerical duties.</li>
</ul><div><b><i>Qualifications</i></b></div>
<ul><li>Bi-Lingual (English/Spanish)</li>
<li>High school diploma/GED required, Bachelor&rsquo;s degree preferred</li>
<li>Excellent customer service skills</li>
<li>Highly organized with strong time management skills</li></ul></div></div>

Bilingual Customer Service Representative

The Cole Group

<div><p>Position Level: Entry level - IN OFFICE POSITION</p>
<p>
Employment Type: Full-time, Internship (M-F 8:00am-5:00pm or 8:30am-5:30pm)</p>
<p>
Industry: Background Screening</p>
<p>
Website: https://www.thecolegroup.com/</p>
<p><i>
The Cole Group provides assistance to applicants who are seeking a job, and to companies who seek the best possible applicant for that job. We work with and provide services to applicants and companies coast to coast.</i></p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Answer incoming calls and conduct telephone interviews with pre-employment applicants as part of their background screening process</li>
<li>Engage with pre-employment applicants via text, email, and phone</li>
<li>Escalate top priority, critical issues to the appropriate department</li>
<li>Occasionally makes outbound calls to pre-employment applicants providing instructional information</li>
</ul>
<p><b>Requirements</b></p>
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Detail oriented</li>
<li>Ability to work independently</li>
<li>Strong customer service skills with the ability to resolve issues</li>
<li>Ability to multitask and have great organizational skills</li>
<li>Ability to work in a fast-paced environment</li>
</ul>
<p><b>Benefits</b></p>
<ul>
<li>Potential bonuses of over $7,000 annually</li>
<li>401K Plan</li>
<li>Major Medical insurance provided</li>
<li>Paid Vacation / Paid Holidays</li>
<li>Overtime possible</li>
<li>Catered lunches throughout the year</li>
</ul>
<p><b>Location/Hourly Rate</b></p>
<ul>
<li>Houston, TX (near 290 and Dacoma)</li>
<li>Dependent on experience/education</li></ul></div>

ARS/Rescue Rooter

<div><div>Join American Residential Services (ARS), the nation&rsquo;s largest provider of residential HVAC, plumbing, and electrical services. With over 7,000 team members and 45+ years of industry leadership, ARS offers stable, year-round employment and strong career growth opportunities.</div><div></div><div><b><br>
Location: </b>975 Keller Rd., Altamonte Springs, FL 32714</div><div><b>
Employment Type:</b> Full-time, year-round</div><div><b>
Work Environment:</b> In-office<b> (this is not a remote position)</b></div><div><b>
Pay:</b> $19 per hour</div><div><b>
Schedule Options: </b>Shifts range between 10:30 AM and 8:30 PM</div><div></div><div><b><br>
What We Offer:</b></div><ul><li>
Weekly pay via direct deposit</li><li>
Commission on top of hourly rate</li><li>
Paid training</li><li>
Ongoing training through in-house Learning &amp; Development programs</li><li><b>
Full-time employees also receive:</b><ul><li>
Insurance available after 31 days</li><li>
Low-cost medical (as low as $5/week)</li><li>
Dental, vision, HSA/FSA</li><li>
401(k) with company match</li><li>
Paid time off + holiday pay</li><li>
Company-paid life insurance</li></ul></li></ul><ul><li><div><br>
Provide excellent customer service through inbound and outbound calls</div></li><li><div>
Schedule service appointments accurately and efficiently</div></li><li><div>
Manage multi-line phone systems in a fast-paced environment</div></li><li><div>
Communicate professionally with customers and internal teams</div></li><li><div>
Maintain accurate records using computer-based systems</div></li></ul><div></div><div><b><br>
&mdash; THIS IS NOT A REMOTE POSITION</b></div><div><b><br>
What You Need:</b></div><ul><li><div>
Prior customer service or call center experience preferred</div></li><li><div>
Comfortable using Microsoft Office and computer systems</div></li><li><div>
Ability to manage multiple calls with professionalism and accuracy</div></li><li><div>
Reliable attendance and ability to work assigned shift and weekend rotation</div></li><li><div>
Must pass background check and drug screening</div></li><li><div>
Must work on-site daily (not a remote role)</div></li></ul><div></div><div><b><i><br>
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.</i></b></div></div>

Evening Bilingual Customer Service Rep.

AMERICAN FREEDOM INSURANCE

<div>Description:
<p>
AFIC is seeking dependable and detail-oriented Bilingual Customer Service Representatives to serve as the first point of contact for our customers. This role is ideal for someone who brings prior customer service experience, communicates with confidence, and takes pride in accuracy and follow-through. If you are organized, accountable, and professional on the phone, this is an opportunity to build a long-term career with a financially stable and growing company.</p><p><b><br>
What You&rsquo;ll Do</b></p><ul><li>
Handle inbound customer calls with professionalism and efficiency</li><li>
Guide customers through the initial claims process with clarity and empathy</li><li>
Accurately enter and maintain confidential customer data</li><li>
Resolve routine inquiries while escalating complex issues appropriately</li><li>
Meet quality, accuracy, and productivity expectations</li></ul>
Requirements:
<p><b>
What We&rsquo;re Looking For</b></p><p>
To succeed in this role, you should bring:</p><ul><li>
Fluency in Creole and English (verbal and written)</li><li>
1+ year of customer service, call center, or collections experience preferred</li><li>
Strong attention to detail and data accuracy</li><li>
Clear, confident phone communication skills</li><li>
Ability to manage multiple systems and tasks simultaneously</li><li>
Typing speed of at least 30 WPM</li><li>
Consistent attendance and reliability</li><li>
High school diploma or equivalent (insurance experience a plus)</li></ul><p>
We value candidates who demonstrate professionalism, composure under pressure, and a strong work ethic.</p><p><b>
Compensation &amp; Benefits:</b></p><ul><li><b>
Hourly Pay</b>: $20&ndash;$24 per hour (based on experience)</li><li><b>
401(k):</b> Up to 6% company match</li><li><b>
Medical Coverage:</b> Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services</li><li><b>
Paid Time Off:</b> Company-provided PTO available for vacation, personal, or illness in accordance with applicable Illinois law</li><li><b>
Personal Days:</b> Separate personal days for sickness, family needs, appointments or personal matters</li><li><b>
Paid Holidays:</b> At least 6 company-observed holidays</li><li><b>
Professional Development:</b> Paid training and opportunities for advancement</li><li><b>
Employee Recognition:</b> We celebrate work milestones to show appreciation for your contributions</li><li><b>
Growth/Stability:</b> 13+ consecutive years of profitability, confirmed by A+ rating by A.M. Best and BBB</li><li><b>
Schedule:</b> Monday-Friday 8:00am-5:00pm, plus rotating Saturdays</li></ul></div>

Bilingual Customer Service (Haitian Creole/English) – Call Center

CANTU INSURANCE AGENCY

<p><b>Job Summary</b><br/>We are seeking a motivated and skilled Bilingual Customer Service Associate to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support in both English and another language. Your ability to communicate effectively and handle inquiries with professionalism will be essential in ensuring customer satisfaction and fostering long-term relationships.</p><p><b>Responsibilities</b></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and the second language.</li><li>Provide accurate information regarding products, services, and policies.</li><li>Assist customers with order processing, returns, and troubleshooting issues.</li><li>Maintain a high level of phone etiquette while managing multiple calls efficiently.</li><li>Analyze customer needs and provide tailored solutions to enhance their experience.</li><li>Handle cash transactions accurately and securely when necessary.</li><li>Collaborate with team members to improve service delivery and client satisfaction.</li><li>Document interactions and maintain detailed records of customer communications.</li></ul><p><b>Experience</b></p><ul><li>Previous experience in a call center or customer service environment is preferred.</li><li>Strong sales skills are a plus, with the ability to upsell products or services when appropriate.</li><li>Proficiency in office software and customer relationship management (CRM) systems is beneficial.</li><li>Excellent communication skills in both English and the second language are required.</li><li>Ability to analyze situations quickly and provide effective solutions.</li><li>Experience in cash handling is an advantage but not mandatory.</li></ul><p>Join us as we strive to deliver outstanding service to our clients while fostering a collaborative work environment. We look forward to welcoming you to our team!</p><p>Job Type: Full-time</p><p>Pay: $13.00 - $16.00 per hour</p><p>Benefits:</p><ul><li>On-the-job training</li></ul><p>Work Location: In person</p>

Bilingual Insurance Customer Service Rep

Softrams

<p>Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.</p><p>Softrams, acquired in November 2024, forms the core of Tria Federal&rsquo;s new Public Health business unit. Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector.</p><p>At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being.</p><p><b>Job Description:</b></p><p>We are looking for a highly skilled <b>bilingual (English/Spanish speaking) part-time Tier 1 Customer Support Analyst</b> to deliver high quality support to our user community. This role will be responsible for providing initial support to all incoming inquiries delivered through a variety of communication mediums involving a variety of support requests. The ideal candidate should be highly focused, detail oriented, and able to multitask in a fast-paced federal healthcare information technology environment. If you are looking for challenges, problem solving, and working with the latest in technology then Softrams has a spot for you.</p><p><b>Basic Requirements:</b></p><ul><li>Ability to obtain a U.S. Federal Position of Trust clearance designation.</li><li>Must reside in and be able to perform work in the United States.</li><li>Must have lived in the United States for 3 of the last 5 years.</li><li>One or more years of proven experience in an IT service desk or customer service environment.</li></ul><p><b>Additional Bonus Qualifications:</b></p><ul><li>Experience using Help Desk ticketing systems and tools in a federal healthcare space (Centers for Medicare and Medicaid Services).</li><li>Possess the motivation and initiative to adhere to timelines, Service Level Objectives, and manage incoming volumes.</li><li>Demonstrate the adaptability and flexibility to ensure proper staffing requirements during established Help Desk Hours.</li><li>Thrive in a collaborative environment and maintain a positive, professional demeanor.</li><li>Excellent verbal and written communication skills.</li><li>Previous experience working on a Federal Service Desk project.</li><li>ServiceNow knowledge or experience is a big plus.</li><li>Experience with cloud-based Call Center Software, specifically CXone.</li><li>Knowledge and/or experience of Agile methodologies in a Service Desk environment.</li><li>Experience with utilizing Atlassian tools like JIRA and Confluence.</li></ul><p><b>Responsibilities:</b></p><ul><li>Provide administrative and technical support for the Center for Medicare &amp; Medicaid Services (CMS) Technical Help Desk.</li><li>Resolve incoming support requests and inquiries from customers. Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods.</li><li>Review incoming Help Desk inquiries in a timely manner with a focus on delivering a first contact resolution.</li><li>Adhere to established Help Desk workflows to ensure proper triage, research and escalation protocols are followed.</li><li>Track incoming support requests from customers using a CMS‐approved tool (ServiceNow).</li><li>Notify customers of system status such as planned and unplanned outages, service disruptions, and reduced functionality.</li><li>Collaborate with Help Desk leadership and other teams to communicate potential issues affecting volumes.</li><li>Support the development, management and use of customer support scripts.</li><li>Assist with the preparation or maintenance of standard operating procedures and protocols.</li></ul><p><i><b>Public Trust Clearance:</b></i></p><p><i>Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.</i></p><p><i><b>Work Location:</b></i></p><p><i>Headquartered in Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on-site. However, with employees spread across 40+ states, we have many remote roles.</i></p><p><b>Why Tria?</b></p><p>What defines the Tria brand is more than just our dedication to excellence in our craft; it&rsquo;s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team&rsquo;s shared success.</p><p>As a company that cares about people, we seek to cultivate a culture in which all can thrive personally <i>and</i> professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work <i>and</i> in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow</p><p><i><b>EEO Statement:</b></i></p><p><i>Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at recruiting@softrams.com</i></p><p>Pay: From $18.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: On the road</p>

Bilingual IT Customer Service Representative

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10000 bilingual customer service jobs Near Me

Bilingual Customer Service Assistant

Bilingual Customer Service Representative

Bilingual Customer Service Representative

Evening Bilingual Customer Service Rep.

Bilingual Customer Service (Haitian Creole/English) – Call Center

Bilingual Insurance Customer Service Rep

Bilingual IT Customer Service Representative