sales & marketing specialist Jobs in Istanbul Turkey

sales & marketing specialist

sales specialist

almanca müşteri hizmetleri uzmanı Jobs in Istanbul Turkey

almanca müşteri hizmetleri uzmanı

business development specialist Jobs in Istanbul Turkey

business development specialist

client solutions specialist Jobs in Istanbul Turkey

client solutions specialist

bilingual customer service specialist

Roka Groups

<p><b>Job Description:</b></p><p>As a Sales &amp; Client Engagement Specialist, your responsibilities will include:</p><p>Handling inbound and outbound calls (with a focus on conversion and retention).</p><p>Assisting clients with account opening, usage, and closure in a professional and clear manner.</p><p>Supporting customers through the investment process and ensuring compliance with legal regulations.</p><p>Building and maintaining long-term relationships with international clients.</p><p>Responding to client inquiries via phone, email, or live chat .</p><p>Delivering accurate and timely customer support to ensure high satisfaction.</p><p>Monitoring client accounts and ensuring data is up to date.</p><p><b>What We Offer:</b></p><p>Competitive USD-based salary + monthly performance bonuses.</p><p>A professional, international, and dynamic work environment</p><p>Full training and continuous learning opportunities</p><p>Clear career growth and promotion paths</p><p>Requirements:</p><p>Fluency in at least one of the following languages: English, Japanese, Korean, Hindi-Urdu, German, Malay, Indonesian ,Porteguese, Spanish</p><p>Strong communication and interpersonal skills</p><p>No prior experience required</p><p>Currently residing in Istanbul</p><p>Job Types: Full-time, Commission</p>

Customer Representative & Account Specialist (Multilingual – Onsite)

GGM Gastro International GmbH

<p><b>&Uuml;ber uns</b></p><p>Wir sind ein international t&auml;tiges Unternehmen mit Hauptsitz in Deutschland und spezialisiert auf industrielle Gro&szlig;k&uuml;chentechnik. Um unsere Pr&auml;senz in der T&uuml;rkei weiter auszubauen und unseren hohen Anspruch an exzellenten Kundenservice sicherzustellen, suchen wir zur Verst&auml;rkung unseres Teams in &#304;stanbul <b>weitere Teammitglieder f&uuml;r unser deutsches Team</b> mit <b>sehr guten Deutschkenntnissen.</b></p><p><b>Deine Aufgaben</b></p><p>Du bist Ansprechpartner f&uuml;r unsere Gesch&auml;ftskunden und bearbeitest sowohl technische als auch allgemeine Anliegen:</p><ul><li>Entgegennahme und Bearbeitung von Kundenanrufen <b>(Inbound)</b></li><li>Bearbeitung von E-Mail-Anfragen und Ticketsystem-F&auml;llen</li><li>L&ouml;sung technischer Anliegen im Bereich Internet, TV und Telefonie, z.&#8239;B. bei Ausf&auml;llen oder Qualit&auml;tsproblemen</li><li>Beratung und Unterst&uuml;tzung bei Vertragsfragen, Rechnungen, Produktinformationen und Optimierung von Abonnements</li><li>Sicherstellung einer hohen Kundenzufriedenheit durch professionellen Service und kompetente Betreuung</li></ul><p><b>Dein Profil</b></p><ul><li><b>Deutschkenntnisse auf muttersprachlichem Niveau (C1)</b> in Wort und Schrift</li><li>Erfahrung im Kundenservice oder Callcenter-Bereich von Vorteil</li><li>Kundenorientierte Denkweise und ausgezeichnete Kommunikationsf&auml;higkeiten</li><li>Selbstst&auml;ndige Probleml&ouml;sung, Teamf&auml;higkeit und Flexibilit&auml;t</li><li>Grundkenntnisse in B&uuml;rosoftware und Computersystemen</li></ul><p><b>Wir bieten</b></p><ul><li>Eine spannende T&auml;tigkeit in einem international erfolgreichen Unternehmen</li><li>Ein kollegiales, unterst&uuml;tzendes Team mit flachen Hierarchien</li><li><b>Arbeitsplatz im modernen B&uuml;ro in &#304;stanbul (&Ccedil;a&#287;layan)</b></li><li><b>T&auml;glich kostenloses Fr&uuml;hst&uuml;ck vom B&auml;cker, Kaffee, Tee und Wasser</b></li><li><b>Bezuschussung f&uuml;r Fahrtkosten und monatliche Essenskarte</b></li><li><b>Zus&auml;tzliche private Krankenversicherung (arbeitgeberfinanziert)</b></li><li><b>Vielf&auml;ltige Entwicklungsm&ouml;glichkeiten innerhalb des Unternehmens</b></li></ul><p><b>Interessiert?</b></p><p>Wenn Du Freude am Kundenkontakt hast und in einem internationalen Umfeld arbeiten m&ouml;chtest, freuen wir uns auf Deine Bewerbung!</p><p>Die T&auml;tigkeit erfolgt <b>vor Ort in unserem B&uuml;ro in &#304;stanbul (&Ccedil;a&#287;layan)</b>.<br/><b>Jetzt bewerben und Teil unseres deutschen Teams werden!</b></p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;, Yeni mezun</p>

Deutschsprachiger Kundenbetreuer (m/w/d)

Uzmanlar Diş Kliniği

<p><b>Aranan Nitelikler:</b></p><ul><li>&#304;yi seviyede &#304;ngilizce konu&#351;ma ve yazma becerisi</li><li>&#304;leti&#351;im yetene&#287;i g&uuml;&ccedil;l&uuml;, insan ili&#351;kilerinde ba&#351;ar&#305;l&#305;</li></ul><p><b>G&ouml;rev Tan&#305;m&#305;:</b></p><ul><li>Yerli ve yabanc&#305; hastalar ile ileti&#351;im kurmak</li><li>&Uuml;r&uuml;n/hizmet tan&#305;t&#305;m&#305; ve sat&#305;&#351; s&uuml;recine destek vermek</li><li>Pazarlama kampanyalar&#305;na katk&#305; sa&#287;lamak</li><li>Telefonlara cevap vermek Randevu olu&#351;turmak</li><li>Gelen hastalar&#305; kar&#351;&#305;lamak, randevular&#305;n&#305; olu&#351;turmak ilgili doktora y&ouml;nlendirmek</li></ul><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;, Yar&#305; zamanl&#305;</p>

İngilizce Bilen Bayan Personel alınacaktır

İZ BASKI SANAYİ VE TİCARET A.Ş.

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><div>
<ul><li>Sat&#305;&#351; ekibine a&#287;&#305;rl&#305;kl&#305; operasyonel anlamda destek olmak,</li>
<li>M&uuml;&#351;teriden gelen sipari&#351;leri ve gereken data giri&#351;lerini sisteme girmek, takibini yapmak,</li>
<li>G&uuml;nl&uuml;k,haftal&#305;k ya da ayl&#305;k olarak t&uuml;m sipari&#351; s&uuml;re&ccedil;lerini konsolide ederek raporlan&#305;p, hata ve aksakl&#305;klar&#305;n k&ouml;k nedenlerini saptayarak &ccedil;&ouml;z&uuml;m &ouml;nerileri geli&#351;tirmek,</li>
<li>M&uuml;&#351;teri istek ve &#351;ik&acirc;yetlerini ilgili departmanlara y&ouml;nlendirmek,</li>
<li>M&uuml;&#351;teri ili&#351;kilerini y&ouml;netmek ve m&uuml;&#351;teri memnuniyetini art&#305;rmak,</li>
<li>Genel m&uuml;&#351;teri memnuniyeti anket &ccedil;al&#305;&#351;malar&#305;na destek olmak ve anket sonu&ccedil;lar&#305;na istinaden gerekli aksiyonlar&#305;n al&#305;nmas&#305;na destek olmak,</li>
<li>&#304;adelerin, firelerin takibini yapmak,</li>
<li>Tahsilat takibi ve stok kontrol&uuml;n&uuml; sa&#287;lamak,</li>
<li>Sat&#305;&#351;, stok durumu vb. konular hakk&#305;nda raporlamalar yapmak,</li>
<li>Belirlenen hedefler do&#287;rultusunda sat&#305;&#351; ve pazarlama aktivitelerinde g&ouml;rev almak,</li>
<li>Sat&#305;&#351; aktiviteleri ve sat&#305;&#351; sonras&#305; hizmetler i&ccedil;in di&#287;er ilgili departmanlar ile koordinasyon i&ccedil;inde &ccedil;al&#305;&#351;mak,</li>
<li>&#304;lgili departmanlarla i&#351; birli&#287;i i&ccedil;erisinde &ccedil;al&#305;&#351;arak firma politika de&#287;i&#351;ikliklerinden haberdar olmak</li>
</ul></div><h2 class="jobSectionHeader"><b>Aranan Nitelikler</b></h2><div>
<ul><li>MYO ya da &uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,</li>
<li>En az 2 y&#305;l benzer pozisyonlarda i&#351; tecr&uuml;besine sahip,</li>
<li>&#304;yi derece s&ouml;zl&uuml; ve yaz&#305;l&#305; &#304;ngilizce bilgisine sahip,</li>
<li>&#304;yi derecede MS Ofis ve ERP uygulamalar&#305; bilgisi ve deneyimi olan,</li>
<li>Planlama ve takip y&ouml;n&uuml; kuvvetli,</li>
<li>&#304;leti&#351;imi g&uuml;&ccedil;l&uuml;, m&uuml;&#351;teri odakl&#305;, tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n,</li>
<li>&Ouml;&#287;renmeye a&ccedil;&#305;k, &ouml;zg&uuml;veni y&uuml;ksek, analitik d&uuml;&#351;&uuml;nebilen, dinamik, sistemli ve d&uuml;zenli &ccedil;al&#305;&#351;ma yetene&#287;ine sahip,</li>
<li>Kariyer hedefi olan,</li>
<li>Esnek &ccedil;al&#305;&#351;ma saatlerine uyum sa&#287;layabilecek,</li>
<li>Tercihen B s&#305;n&#305;f&#305; ehliyeti olan, aktif ara&ccedil; kullanabilen,</li>
<li>Erkek adaylar i&ccedil;in askerli&#287;ini tamamlam&#305;&#351; ya da muaf,</li>
<li>&#304;stanbul Anadolu Yakas&#305;, Kocaeli ya da Gebze civar&#305; ikamet eden / edebilecek olan</li></ul></div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>M&uuml;&#351;teri &#304;li&#351;kileri Uzman&#305;
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Kimya
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Sat&#305;&#351; , M&uuml;&#351;teri Hizmetleri
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Uzman
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Anadolu Yakas&#305; Tuzla
<p>Ayd&#305;nl&#305; - Birlik Osb/Tuzla/&#304;stanbul</p>
<ul><div>Toplu Ta&#351;&#305;maya Eri&#351;im</div><div>Personel Servisi</div></ul>
</div></div><div><p><b>Deneyim</b></p>
<div>:</div>
<div>2-10 y&#305;l
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>20.11.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>1.02.2026</div></div></ul></div>

İngilizce Bilen Müşteri İlişkileri Uzmanı

Sanko Enerji

<div>
 <p>
  <strong>
   Sanko Enerji Grubu
  </strong>
  , 2006 y&inodot;l&inodot;nda temelleri at&inodot;lan ve T&uuml;rkiye enerji piyasas&inodot;n&inodot;n lider yat&inodot;r&inodot;mc&inodot;lar&inodot;ndan biri olarak, tamam&inodot; yenilenebilir enerji kaynaklar&inodot;ndan elektrik &uuml;retim santrali projeleri geli&scedil;tirmekte, kurmakta, i&scedil;letmekte ve &uuml;retilen elektri&gbreve;in sat&inodot;&scedil;&inodot; ile elektrik ticareti yapmaktad&inodot;r.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Kurum k&uuml;lt&uuml;r&uuml; olarak do&gbreve;a dostu bir yakla&scedil;&inodot;m&inodot; benimseyen Sanko Enerji Grubu, ald&inodot;&gbreve;&inodot; t&uuml;m yat&inodot;r&inodot;m kararlar&inodot;nda &ccedil;evresel ve toplumsal fayday&inodot; g&ouml;zetmektedir.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &Idot;&scedil; Sa&gbreve;l&inodot;&gbreve;&inodot; ve G&uuml;venli&gbreve;i (&Idot;SG)
  </strong>
  alan&inodot;nda s&inodot;f&inodot;r kaza k&uuml;lt&uuml;r&uuml;n&uuml; benimseyen &scedil;irketimiz, t&uuml;m operasyonlar&inodot;n&inodot; bu hedef do&gbreve;rultusunda s&uuml;rd&uuml;rmekte ve &ccedil;al&inodot;&scedil;an g&uuml;venli&gbreve;i ile &ccedil;evresel s&uuml;rd&uuml;r&uuml;lebilirli&gbreve;i en &uuml;st d&uuml;zeyde tutmaktad&inodot;r.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Sanko Enerji Grubu&rsquo;nda g&ouml;revlendirilmek &uuml;zere Bordro ve &Ouml;zl&uuml;k &Idot;&scedil;leri Uzman / K&inodot;demli Uzman aray&inodot;&scedil;&inodot;m&inodot;z bulunmaktad&inodot;r.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Genel Nitelikler
  </strong>
 </p>
 <ul>
  <li>
   &Uuml;niversitelerin ilgili lisans b&ouml;l&uuml;mlerinden mezun,
  </li>
  <li>
   Bordro, &ouml;zl&uuml;k i&scedil;leri, &uuml;cret, tahakkuk ve te&scedil;vik uygulamalar&inodot;nda en az 5 y&inodot;l deneyimli,
  </li>
  <li>
   MS Office programlar&inodot;na hakim ve ileri seviyede Excel kullanabilen,
  </li>
  <li>
   SAP HR Mod&uuml;l&uuml;&rsquo; n&uuml; aktif kullanm&inodot;&scedil;,
  </li>
  <li>
   Analitik d&uuml;&scedil;&uuml;nme yetkinli&gbreve;ine sahip,
  </li>
  <li>
   Planlama ve organizasyon becerisi geli&scedil;mi&scedil;,
  </li>
  <li>
   &Idot;leti&scedil;imi g&uuml;&ccedil;l&uuml;, sorumluluk bilinci y&uuml;ksek ve sonu&ccedil; odakl&inodot;,
  </li>
  <li>
   Ekip &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;n,
  </li>
  <li>
   &Ouml;&gbreve;renme, geli&scedil;im ve de&gbreve;i&scedil;ime a&ccedil;&inodot;k.
  </li>
 </ul>
 <p>
  <strong>
   &Idot;&scedil; Tan&inodot;m&inodot;
  </strong>
 </p>
 <ul>
  <li>
   &Idot;&scedil;e giri&scedil; ve i&scedil;ten &ccedil;&inodot;k&inodot;&scedil; i&scedil;lemlerinin yasal termin, i&scedil;leyi&scedil; ve mevzuata uygun bir &scedil;ekilde yap&inodot;lmas&inodot;,
  </li>
  <li>
   &Ccedil;al&inodot;&scedil;an dosyalar&inodot;n&inodot;n haz&inodot;rlanmas&inodot; ve sisteme giri&scedil;inin yap&inodot;lmas&inodot;,
  </li>
  <li>
   Puantaj kontrol&uuml;n&uuml; ve takibini ger&ccedil;ekle&scedil;tirilmesi,
  </li>
  <li>
   &Idot;&scedil;ten ayr&inodot;lan &ccedil;al&inodot;&scedil;anlar i&ccedil;in izin, k&inodot;dem ve ihbar hesaplamalar&inodot;n&inodot;n yap&inodot;lmas&inodot;,
  </li>
  <li>
   4857 say&inodot;l&inodot; &Idot;&scedil; Kanunu, SGK yasal mevzuat&inodot; ve y&uuml;r&uuml;rl&uuml;kte olan te&scedil;vikler hakk&inodot;nda bilgi sahibi olunmas&inodot; ve g&ouml;revini yerine getirirken s&uuml;reci mevzuata uygun y&ouml;netilmesi,
  </li>
  <li>
   &Idot;cra, bor&ccedil;, avans, ikramiye, BES, vs. gibi uygulamalar&inodot;n takibinin yap&inodot;lmas&inodot; ve mevzuata uygun &scedil;ekilde bordrolara tahakkuk edilmesi,
  </li>
  <li>
   SGK ve &Idot;&scedil;kur &Ccedil;al&inodot;&scedil;ma M&uuml;d&uuml;rl&uuml;kleri ile resmi s&uuml;re&ccedil;lerin ilerletilmesi,
  </li>
  <li>
   Muhtasar ve e-bildirgelerinin haz&inodot;rlanmas&inodot;.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   SANKO Holding olarak, i&scedil;e al&inodot;m s&uuml;recinde t&uuml;m adaylara f&inodot;rsat e&scedil;itli&gbreve;i sa&gbreve;l&inodot;yoruz. Ba&scedil;vurular&inodot;m&inodot;z, &inodot;rk, cinsiyet, renk, ulusal veya sosyal k&ouml;ken, etnik k&ouml;ken, din, ya&scedil;, engellilik durumu, cinsel y&ouml;nelim, toplumsal cinsiyet ifadesi, medeni durum, siyasi g&ouml;r&uuml;&scedil; veya yasalarla korunan di&gbreve;er stat&uuml;ler temelinde hi&ccedil;bir ayr&inodot;mc&inodot;l&inodot;k yapmaks&inodot;z&inodot;n de&gbreve;erlendirilecektir.
  </em>
 </p>
</div>


Bordro ve Özlük İşleri Uzman / Kıdemli Uzman

GoStudent

<div><p><b>Rol Hakk&#305;nda:</b></p>
<p>
M&uuml;&#351;teri deneyimini m&uuml;kemmel hale getiren bir ekibin par&ccedil;as&#305; olmaya haz&#305;r m&#305;s&#305;n? <b>GoStudent T&uuml;rkiye</b> ekibine kat&#305;l ve e&#287;itimin gelece&#287;ini &#351;ekillendirmede aktif rol oyna! <b>Global M&uuml;&#351;teri Hizmetleri Uzman&#305;</b> olarak, her &ouml;&#287;rencinin ihtiya&ccedil; duydu&#287;u deste&#287;i almas&#305;n&#305; sa&#287;lamak i&ccedil;in &ouml;n saflarda yer alacaks&#305;n. &Ouml;&#287;renmeyi d&ouml;n&uuml;&#351;t&uuml;rmeye ve &ouml;&#287;rencilerin hayatlar&#305;nda ger&ccedil;ek bir fark yaratmaya adanm&#305;&#351; tutkulu bir ekiple birlikte &ccedil;al&#305;&#351;acaks&#305;n. Ba&#351;ar&#305;y&#305; g&uuml;&ccedil;lendirmeye ve ola&#287;an&uuml;st&uuml; bir deneyimin par&ccedil;as&#305; olmaya haz&#305;r m&#305;s&#305;n?</p>
<p><b>
Lokasyon</b></p>
<p>
&#304;stanbul (hibrit)</p>
<p><b>
G&ouml;rev Tan&#305;m&#305;n</b></p>
<ul>
<li><b>M&uuml;&#351;teri Deste&#287;i &ndash; </b>Canl&#305; sohbet ve e-posta gibi kanallardan &uuml;st d&uuml;zey m&uuml;&#351;teri deste&#287;i sun. &#304;leti&#351;im dilin &#304;ngilizce olacak, ancak Almanca, &#304;spanyolca, &#304;talyanca, Frans&#305;zca, Leh&ccedil;e ve Hollandaca gibi farkl&#305; marketlerdeki m&uuml;&#351;terilerimize yard&#305;mc&#305; olmak i&ccedil;in &ccedil;eviri ara&ccedil;lar&#305;n&#305; da kullanacaks&#305;n.</li>
<li><b>Ekip &#304;&#351;birli&#287;i &ndash; </b>Global M&uuml;&#351;teri Hizmetleri Uzmanlar&#305;yla birlikte &ccedil;al&#305;&#351;arak her marketin ihtiya&ccedil;lar&#305;na uygun, m&uuml;&#351;teri dostu &ccedil;&ouml;z&uuml;mler &uuml;ret.</li>
<li><b>Problem &Ccedil;&ouml;zme &ndash; </b>&Ouml;&#287;retmen talepleri, ders rezervasyonlar&#305; ve m&uuml;&#351;terilerden veya tutorlardan gelen farkl&#305; konulardaki talepleri y&ouml;net.</li>
<li><b>K&ouml;pr&uuml; Rol&uuml; &ndash; </b>M&uuml;&#351;teri Hizmetleri ekibimiz ile tutor a&#287;&#305;m&#305;z aras&#305;nda ba&#287;lant&#305; kurarak sorunsuz ileti&#351;im ve kaliteli hizmet sa&#287;la.</li>
<li><b>Ders Koordinasyonu &ndash;</b> GoStudent evrenindeki &ouml;&#287;renciler ve aileler i&ccedil;in derslerin organize edilmesine ve y&uuml;r&uuml;t&uuml;lmesine destek ol.</li>
</ul>
<p><b>Arad&#305;&#287;&#305;m&#305;z Nitelikler:</b></p><br>
<ul>
<li><b>M&uuml;&#351;teri Hizmetleri Deneyim </b>&ndash; 2&ndash;5 y&#305;ll&#305;k m&uuml;&#351;teri hizmetleri veya &ccedil;a&#287;r&#305; merkezi deneyimin var. E&#287;itim veya &ccedil;eviri tecr&uuml;besi b&uuml;y&uuml;k avantaj sa&#287;lar.</li>
<li><b>&#304;ngilizce Yetkinli&#287;i</b> &ndash; Ak&#305;c&#305; &#304;ngilizce konu&#351;ma ve yazma becerisine (C1/C2) sahipsin. Ek olarak &#304;talyanca, Almanca, Frans&#305;zca, &#304;spanyolca, Leh&ccedil;e, Hollandaca veya Yunanca dillerinden birinde en az B2 seviyesinde olmak b&uuml;y&uuml;k avantajd&#305;r.</li>
<li><b>Teknoloji Yetkinli&#287;i</b> &ndash; CRM sistemleri ve &ccedil;eviri ara&ccedil;lar&#305;n&#305; kullanmakta rahats&#305;n. Yeni teknolojilere h&#305;zl&#305; adapte olursun.</li>
<li><b>&#304;leti&#351;im ve M&uuml;&#351;teri Odakl&#305;l&#305;k </b>&ndash; M&uuml;&#351;teri ihtiya&ccedil;lar&#305;n&#305; h&#305;zla anlars&#305;n, a&ccedil;&#305;k ve empatik bir &#351;ekilde ileti&#351;im kurars&#305;n, her duruma profesyonel yakla&#351;&#305;rs&#305;n.</li>
<li><b>Organizasyon ve Giri&#351;kenlik</b> &ndash; Planl&#305; &ccedil;al&#305;&#351;&#305;r, sorumluluk al&#305;r, proaktif davran&#305;r ve bask&#305; alt&#305;nda bile so&#287;ukkanl&#305; kal&#305;rs&#305;n.</li>
<li><b>&Ccedil;ok Y&ouml;nl&uuml;l&uuml;k </b>&ndash; Servisimizi &ouml;&#287;renmeye heveslisin, bilgileri h&#305;zl&#305; kavrars&#305;n ve &ouml;zg&uuml;nl&uuml;k, m&uuml;&#351;teri memnuniyeti ve hizmet kalitesiyle &ouml;ne &ccedil;&#305;kars&#305;n.</li>
</ul>
<p> <b>Gelece&#287;in:</b> Bu rol, m&uuml;&#351;teri ba&#351;ar&#305;s&#305; ve s&uuml;rd&uuml;r&uuml;lebilir memnuniyet d&uuml;nyas&#305;na a&ccedil;&#305;lan bir s&#305;&ccedil;rama tahtas&#305;. Katk&#305;lar&#305;n, m&uuml;&#351;teri deneyimimizi &#351;ekillendirmede b&uuml;y&uuml;k rol oynayacak.</p><br>
<p></p>
<p><b>
Potansiyelini Ortaya &Ccedil;&#305;karman &#304;&ccedil;in Yakla&#351;&#305;m&#305;m&#305;z</b></p>
<ul>
<li><p><b>Birlikte B&uuml;y&uuml;yoruz</b> &ndash; Geli&#351;im Program&#305;m&#305;zla kariyerine y&ouml;n ver. LinkedIn Learning'de binlerce kursa, Mentorluk Program&#305;na ve ayl&#305;k &ouml;&#287;renme oturumlar&#305;na eri&#351;imin olacak. Ayr&#305;ca seni GoStudent deneyimiyle tan&#305;&#351;t&#305;rmak i&ccedil;in ilk g&uuml;nden 30 saatlik &uuml;cretsiz birebir dersin haz&#305;r.</p>
</li>
<li><p><b>Toplulukla G&uuml;&ccedil;len</b> &ndash; GoStudent Kaynak Gruplar&#305;m&#305;zdan birine kat&#305;larak kendini ifade edebilece&#287;in alanlar yarat.</p>
</li>
<li><p><b>Kapsaml&#305; Destek</b> &ndash; 7/24 senin i&ccedil;in buraday&#305;z. Yaln&#305;zca senin de&#287;il, sevdiklerinin de faydalanabilece&#287;i bir &Ccedil;al&#305;&#351;an Destek Program&#305;m&#305;z var.</p>
</li>
<li><p><b>&Uuml;st D&uuml;zey Ekipman</b> &ndash; &#304;lk g&uuml;nden itibaren ihtiyac&#305;n olan teknik ekipmanlar&#305; sana sa&#287;l&#305;yoruz.</p></li></ul><br>
<p>
</p><p><b>A&ccedil;&#305;kl&#305;&#287;a ve &Ccedil;e&#351;itlili&#287;e Ba&#287;l&#305;l&#305;&#287;&#305;m&#305;z</b></p>
<p>
Benzersiz becerilerini ve tutkunun de&#287;erini biliyoruz. Ya&#351;&#305;n, cinsiyetin, milliyetin ya da siyasi g&ouml;r&uuml;&#351;&uuml;n de&#287;il &ndash; yetene&#287;in ve motivasyonun bizim i&ccedil;in &ouml;nemli. Tek boynuzlu bir at bile olsan, yeter ki pozitif bir etki yaratabilece&#287;ine inan! T&uuml;m &#351;artlar&#305; kar&#351;&#305;lamasan bile, kendine g&uuml;veniyorsan ba&#351;vur. &Ccedil;&uuml;nk&uuml; &ccedil;e&#351;itlilik bizi daha yarat&#305;c&#305;, yenilik&ccedil;i ve g&uuml;&ccedil;l&uuml; k&#305;l&#305;yor.</p>
<p><b>
Haz&#305;rsan Ba&#351;vur!</b></p>
<p>
E&#287;itimi bizimle birlikte yeniden d&uuml;&#351;&uuml;nmeye, h&#305;rsl&#305; bir ekibin par&ccedil;as&#305; olmaya ve ger&ccedil;ek bir etki yaratmaya haz&#305;rsan hemen ba&#351;vur!</p>
<p>
 L&uuml;tfen &ouml;zge&ccedil;mi&#351;ini PDF format&#305;nda ve tercihen &#304;ngilizce olarak y&uuml;kle&mdash;&ccedil;&uuml;nk&uuml; DOC format&#305; sistemimizde desteklenmeyebilir.</p><br>
<p></p>
<p>
Disclose Privacy &amp; Compliance Information</p></div><p></p>

Global Müşteri Hizmetleri Uzmanı (İstanbul) – İngilizce

Apple

<p>Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.<br>
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As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple&rsquo;s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
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A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.<br>
<br>
<b>Description</b><br>
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.<br>
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Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.<br>
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Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.<br>
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Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.<br>
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Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.<br>
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Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.<br>
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Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn.<br>
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Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities.<br>
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<b>Preferred Qualifications</b><br>
You can:<br>
Demonstrate technical expertise of Apple products and services.<br>
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.<br>
Navigate customer service issues with care and strong interpersonal skills.<br>
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.<br>
Work in a fast-paced environment and balance multiple tasks at the same time.<br>
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.<br>
Be trusted with sensitive or confidential information, keeping with Apple&rsquo;s core values.<br>
Be curious and open to learning from others and helping each other grow.<br>
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<b>Minimum Qualifications</b><br>
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.<br>
You should also be proficient in the local language, both written and spoken.<br>
<br>
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.</p>

Teknik Uzman

Explore 735+ Bilingual customer service specialist in Istanbul Turkey this November. Find roles across top companies and apply now to boost your career.