bilingual customer service specialist

NCRI

<div><div><div><div><div><div><div><div>Company Description
CXAi Inc. transforms customer experiences by combining cutting-edge technology with a human touch. From startups to large enterprises across multiple industries, we deliver tailored solutions that elevate customer interactions, streamline operations, and drive measurable success. With a global reach across 11 countries, multilingual fluency in over 87 languages, and a team of more than 2,200 skilled professionals, CXAi bridges the gap between technology and empathy to create exceptional outcomes. Our services include live agent support, digital solutions, consulting, and shared services, all designed to create ROI-driven strategies that align technology investments with business goals.
Role Description
This is a full-time hybrid role for a Bilingual Senior Talent Acquisition Specialist located in Cairo, Egypt. The Senior Talent Acquisition Specialist will lead recruitment efforts, manage end-to-end hiring processes, and partner closely with operations management to ensure we attract, assess, and hire top-tier talent. You will also help develop and implement scalable recruiting best practices, streamline onboarding procedures, and build a strong employer brand in the region.
This is an exciting opportunity to get in on the ground floor of our launch into the Egypt BPO market. This role will be instrumental in establishing best practices while working closely with operations management to ensure the success of both employees and the organization.
Qualifications<ul><li>
Bilingual proficiency in English and French</li><li>
5+ years of experience in employee relations, recruitment, onboarding, and payroll</li><li>
Strong knowledge of Recruitment policies, procedures, and labor laws</li><li>
Skills in performance management and training and development</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to work hybrid</li><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>
Relevant HR certifications are a plus</li></ul>
Key Responsibilities:<ul><li>
Manage the full-cycle recruitment process, from sourcing and screening to interviewing, selection, and offer negotiation.</li><li>
Collaborate with department leaders to understand hiring needs and workforce planning strategies.</li><li>
Source top talent through various channels, including job boards, social media, networking, and employee referrals.</li><li>
Develop and maintain a pipeline of qualified candidates for current and future hiring needs.</li><li>
Oversee and continuously improve recruitment workflows, tools, and metrics.</li><li>
Coordinate and enhance onboarding to ensure a smooth candidate-to-employee transition.</li><li>
Ensure all recruitment practices are compliant with local labor laws and company policies.</li><li>
Support employer branding efforts and represent the company at job fairs and recruitment events.</li><li>
Act as a trusted advisor to hiring managers and contribute to strategic hiring decisions.</li></ul></div></div></div></div></div></div></div></div>

Bilingual Senior Talent Acquisition Specialist

NCRi Inc.

Company DescriptionCXAi Inc. transforms customer experiences by combining cutting-edge technology with a human touch. From startups to large enterprises across multiple industries, we deliver tailored solutions that elevate customer interactions, streamline operations, and drive measurable success. With a global reach across 11 countries, multilingual fluency in over 87 languages, and a team of more than 2,200 skilled professionals, CXAi bridges the gap between technology and empathy to create exceptional outcomes. Our services include live agent support, digital solutions, consulting, and shared services, all designed to create ROI-driven strategies that align technology investments with business goals.Role DescriptionThis is a full-time hybrid role for a Bilingual Senior Talent Acquistion Specialist located in Cairo, Egypt. The Senior Talent Acquistion Specialist will lead recruitment efforts, manage end-to-end hiring processes, and partner closely with operations management to ensure we attract, assess, and hire top-tier talent. You will also help develop and implement scalable recruiting best practices, streamline onboarding procedures, and build a strong employer brand in the region.This is an exciting opportunity to get in on the ground floor of our launch into the Egypt BPO market. This role will be instrumental in establishing best practices while working closely with operations management to ensure the success of both employees and the organization.Qualifications<ul><li>Bilingual proficiency in English and French</li><li>5+ years experience in employee relations, recruitment, onboarding and payroll</li><li>Strong knowledge of Recruitment policies, procedures, and labor laws</li><li>Skills in performance management and training and development</li><li>Excellent communication and interpersonal skills</li><li>Ability to work hybrid</li><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>Relevant HR certifications are a plus</li></ul>Key Responsibilities:<ul><li>Manage the full-cycle recruitment process, from sourcing and screening to interviewing, selection, and offer negotiation.</li><li>Collaborate with department leaders to understand hiring needs and workforce planning strategies.</li><li>Source top talent through various channels, including job boards, social media, networking, and employee referrals.</li><li>Develop and maintain a pipeline of qualified candidates for current and future hiring needs.</li><li>Oversee and continuously improve recruitment workflows, tools, and metrics.</li><li>Coordinate and enhance onboarding to ensure a smooth candidate-to-employee transition.</li><li>Ensure all recruitment practices are compliant with local labor laws and company policies.</li><li>Support employer branding efforts and represent the company at job fairs and recruitment events.</li><li>Act as a trusted advisor to hiring managers and contribute to strategic hiring decisions.</li></ul>Job Type: Full-timePay: E&pound;25,000.00 - E&pound;35,000.00 per monthApplication Question(s):<ul><li>Are you able to work onsite in Cairo Eastern hours?</li></ul>Experience:<ul><li>Talent Acquistion: 5 years (Preferred)</li></ul>Language:<ul><li>French and English both (Required)</li></ul>Location:<ul><li>Cairo (Preferred)</li></ul>

Bilingual Senior Talet Acqisition Specialist (French & English)

Ibex

Job descriptionCompany Descriptionibex is a global leader in business process outsourcing (BPO) and customer engagement solutions, providing innovative services to help companies acquire, engage, and retain customers. With over 35,000 employees worldwide and advanced technology like the Wave X platform, ibex manages nearly 200 million customer interactions annually. Operating in industries like retail, e-commerce, healthcare, fintech, utilities, and logistics, ibex delivers superior customer experiences and adds significant value to its clients.Role DescriptionThis is a full-time on-site role for a Customer Service Specialist located in Karachi Division. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, demonstrating phone etiquette, and enhancing the overall customer experience on a day-to-day basis.Qualifications<ul><li>Customer Support and Customer Service skills</li><li>Customer Satisfaction and Customer Experience skills</li><li>Strong Phone Etiquette</li><li>Effective communication and problem-solving abilities</li><li>Experience in a customer service role is preferred</li><li>Ability to work in a fast-paced environment</li><li>High school diploma or equivalent required</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

International customer services specialist

Concentrix

<div><div><div>Customer Service and Support
</div><div><div><div>Location</div>
<div>Cairo, Egypt</div></div></div><div></div><div><div> 
</div>Job Title:
Customer Acquisition Specialist- Spanish Speakers
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.<ul><li>
Provide accurate weekly/ monthly/ quarterly sales forecast</li><li>
Mastery of product knowledge and technical understanding of services to assess client requirements</li><li>
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage</li><li>
Manage external competitive pressures and handle objections to retain customers or win new customers</li><li>
Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound</li><li>
Work with your team and management to provide a professional experience during all interactions with customers and prospects</li><li>
Maintain the customer management system (CRM) to ensure all relevant data is captured</li><li>
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts</li><li>
Work with a team and report directly to a Sales Manager</li></ul>
Location:
EGY Cairo - Plot no. 53, North Teseen st building 202
Language Requirements:
Spanish
Time Type:
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div><div></div>

Customer Acquisition Specialist- Spanish Speakers

CXAi is a digitally powered, human-delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are a sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting, and Technology solutions.Our mission is to deliver elevated customer experiences to our clients, leveraging deep operational knowledge and process expertise, a strong and versatile technology stack, and a diverse geographic footprint. We focus on engaging early with our clients and leverage a consultative approach to deeply understand our clients&rsquo; brands and design customized solutions to complex customer challenges.We're seeking a highly motivated Customer Support Specialist with a financial background to join our dynamic team. This role will be the first point of contact for our customers, ensuring they receive top-notch service and support. The ideal candidate is a problem-solver who thrives in a fast-paced environment.Core Responsibilities (include, but are not limited to):<ul><li>As the primary point of contact for our clients, the Customer Support Specialist must provide exemplary customer service.</li><li>Quickly identify hardware, operating system, and networking issues during clients' interactions.</li><li>Help update the knowledge base by identifying and reporting issues. Resolve client problems in a professional manner, escalating issues as required.</li><li>Maintain customer records by updating account information in the database. Contribute to team effort by accomplishing related results as needed.</li></ul>Qualifications:<ul><li>At least 1 year of customer service support in a financial call center environment.</li><li>Excellent written communication skills in English and French.</li><li>A customer-first mindset with strong problem-solving skills to handle moderately complex situations.</li><li>Exceptional attention to detail, ensuring accuracy in responses and documentation.</li><li>Ability to work full-time, including rotational shifts, based on business needs.</li><li>Strong knowledge of PCs, with proficiency in MS Word, Excel, and Outlook. Experience with CRM systems is considered an asset.</li><li>Additional Information:</li><li>CXAi welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</li></ul>Please note that any offer of employment will be conditional upon the completion of background and reference checks, including a criminal record check and/or credit check (where applicable).We appreciate all applications; however, only those shortlisted will be contacted by our Talent Acquisition Team.CXAi est une organisation mondiale de gestion de l'exp&eacute;rience client, ax&eacute;e sur le num&eacute;rique et g&eacute;r&eacute;e par des humains, qui poss&egrave;de plusieurs sites au Canada et &agrave; l'&eacute;tranger. Nous proposons une large gamme de solutions commerciales pour aider les entreprises &agrave; prosp&eacute;rer. Nous sommes un partenaire de choix pour les solutions omnicanales CX, la transformation num&eacute;rique, le conseil et les solutions technologiques.Notre mission est d'offrir &agrave; nos clients une exp&eacute;rience client de qualit&eacute; sup&eacute;rieure, en tirant parti de nos connaissances op&eacute;rationnelles approfondies et de notre expertise en mati&egrave;re de processus, d'une technologie solide et polyvalente, et d'une pr&eacute;sence g&eacute;ographique diversifi&eacute;e. Nous nous effor&ccedil;ons d'&eacute;tablir rapidement un contact avec nos clients et adoptons une approche consultative afin de bien comprendre leurs marques et de concevoir des solutions personnalis&eacute;es pour r&eacute;pondre &agrave; des d&eacute;fis complexes.Nous recherchons un sp&eacute;cialiste du service client hautement motiv&eacute; et ayant une formation en finance pour rejoindre notre &eacute;quipe dynamique. Ce poste sera le premier point de contact pour nos clients, afin de leur garantir un service et une assistance de premier ordre. Le candidat id&eacute;al est une personne capable de r&eacute;soudre des probl&egrave;mes et qui s'&eacute;panouit dans un environnement dynamique.Responsabilit&eacute;s principales (liste non exhaustive) :<ul><li>En tant que premier point de contact pour nos clients, le sp&eacute;cialiste du service client&egrave;le doit fournir un service exemplaire.</li></ul><ul><li>Identifier rapidement les probl&egrave;mes li&eacute;s au mat&eacute;riel, au syst&egrave;me d'exploitation et au r&eacute;seau lors des interactions avec les clients.</li></ul><ul><li>Contribuer &agrave; la mise &agrave; jour de la base de connaissances en identifiant et en signalant les probl&egrave;mes. R&eacute;soudre les probl&egrave;mes des clients de mani&egrave;re professionnelle, en les escaladant si n&eacute;cessaire.</li><li>Tenir &agrave; jour les dossiers des clients en mettant &agrave; jour les informations relatives aux comptes dans la base de donn&eacute;es. Contribuer aux efforts de l'&eacute;quipe en accomplissant les t&acirc;ches n&eacute;cessaires pour atteindre les r&eacute;sultats escompt&eacute;s.</li></ul>Qualifications :<ul><li>Au moins 1 an d'exp&eacute;rience dans le domaine du service &agrave; la client&egrave;le dans un centre d'appels financier.</li></ul><ul><li>Excellentes comp&eacute;tences en communication &eacute;crite en anglais et en fran&ccedil;ais.</li></ul><ul><li>Une attitude ax&eacute;e sur le client et de solides comp&eacute;tences en mati&egrave;re de r&eacute;solution de probl&egrave;mes pour g&eacute;rer des situations mod&eacute;r&eacute;ment complexes.</li></ul><ul><li>Une attention exceptionnelle aux d&eacute;tails, garantissant l'exactitude des r&eacute;ponses et de la documentation.</li></ul><ul><li>Capacit&eacute; &agrave; travailler &agrave; temps plein, y compris en rotation, en fonction des besoins de l'entreprise.</li></ul><ul><li>Solides connaissances en informatique, ma&icirc;trise de MS Word, Excel et Outlook. Une exp&eacute;rience des syst&egrave;mes CRM est consid&eacute;r&eacute;e comme un atout.</li></ul>Informations suppl&eacute;mentaires :CXAi accueille et encourage les candidatures de personnes handicap&eacute;es. Des am&eacute;nagements sont disponibles sur demande pour les candidats participant &agrave; toutes les &eacute;tapes du processus de s&eacute;lection.Veuillez noter que toute offre d'emploi sera conditionnelle &agrave; la v&eacute;rification des ant&eacute;c&eacute;dents et des r&eacute;f&eacute;rences, y compris la v&eacute;rification du casier judiciaire et/ou de la solvabilit&eacute; (le cas &eacute;ch&eacute;ant).Nous appr&eacute;cions toutes les candidatures, mais seules les personnes pr&eacute;s&eacute;lectionn&eacute;es seront contact&eacute;es par notre &eacute;quipe de recrutement.Job Type: Full-timePay: E&pound;20,000.00 - E&pound;25,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in a call center?</li><li>Are you able to work on-site during Canadian Eastern hours?</li></ul>Language:<ul><li>French and English (Preferred)</li></ul>

Bilingual English & French Customer Service Representative

DotLynx

About the Role: Available to start Immediately. The agent should be flexible and willing cover different shifts including overnight shift.We are looking for a Bilingual Call Center Agent to join our team. The ideal candidate should have excellent communication skills in both Arabic and English, call center experience, and energetic.Key Responsibilities:<ul><li>Work in 24/7 call center to handle inbound and outbound calls efficiently.</li><li>Respond to customer inquiries, resolve issues, and escalate complex cases when necessary.</li><li>Maintain accurate records of interactions using the company&rsquo;s CRM system.</li></ul>Requirements:<ul><li>Fluency in Arabic and English (spoken and written) is mandatory.</li><li>Previous experience in a call center is required.</li><li>Familiarity with CRM systems and call center software.</li></ul>Interested candidates meeting the criteria can apply by uploading their CV, or sending their CV to careers@dotlynx.ca Job Types: Full-time, PermanentExperience:<ul><li> inside Qatar of Call Center : 1 year (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Application Deadline: 28/08/2025 Expected Start Date: 28/08/2025

Call Center Agent - Bilingual (24/7 call center)

Bryten Real Estate Partners

<div>We're excited to announce a Leasing Consultant position available at Streamliner Aldea! We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be a part of the journey of empowerment and engagement.
Featured Perks &amp; Benefits to Keep You Inspired:<ul><li>
Medical plans with choices to fit your needs
</li><li>Dental and Vision insurance options
</li><li>Health Savings Account (HSA) with employer contribution
</li><li>Financial security benefits including 401k Plan with company match
</li><li>Optional life insurance +addl voluntary life
</li><li>Optional short-term disability +options for long-term disability
</li></ul>Wait, we've got more!!!
<ul><li>Supplemental life insurance with critical health insurance and accident insurance
</li><li>Vacation program accruing immediately upon hire
</li><li>Sick time when you need it
</li><li>Paid holidays + floating holidays to celebrate those special times
</li><li>Company-sponsored wellness initiatives
</li><li>Continuous education with development programs and more!
</li></ul>Here are some responsibilities for the potential Leasing Consultant:
<ul><li>Welcomes and engages prospects, residents and guests in person in the office and by answer the phone.
</li><li>Prepares and schedules property viewings, conducts property tours and interviews prospective residents.
</li><li>Addresses and resolves residents and prospective residents' questions, concerns, and complaints in a timely manner.
</li><li>Processes potential resident applications (screening and reviewing results), renewing existing residents and creating rental agreements.
</li><li>Inspects property conditions and ensures standards of cleanliness are met. Coordinates with maintenance and housekeeping when needed.
</li><li>Maintains organized and updated resident files and records.
</li><li>Reports any problems or issues to the Community manager (or respective Leasing Manager).
</li><li>Maintains a professional, courteous manner with all residents, vendors, contractors, and fellow employees.
</li><li>Ensures compliance of all work-related activities in a fair, ethical and consistent manner.
</li><li>Helps/Assists and promote resident activities.
</li><li>Complete any other assigned duties.
</li></ul>As the ideal candidate, your background includes:
<ul><li>Bring your high energy and positive attitude to contribute to an awesome team atmosphere!
</li><li>Great customer service with excellent communication skills from relatable experience whether property leasing or hospitality (hotels, restaurants), retail service, etc.
</li><li>Willingness to work harmoniously with other staff, vendors, contractors, and residents.
</li><li>A high school diploma or GED is required; degree preferred.
</li><li>Requires reading and writing English fluently; basic mathematical skills required.
</li><li>Ability to communicate in both written format or verbally with people and present a positive, professional image.
</li><li>You have killer time management skills.
</li><li>Bilingual preferred but not required.
</li><li>Excellent administrative and organizational abilities with a keen sense for details
</li><li>Strong customer service orientation with assertiveness.
</li><li>Ability to professionally engage and &quot;seal the deal&quot;
</li><li>Solid computer skills, including working knowledge of MS Office Suite to include Teams, Word and Excel.
</li><li>Yardi, Resmen, Onsite Property Management Software experience preferred.
</li><li>Must have a valid driver&rsquo;s license, current automobile insurance and reliable transportation.
</li></ul>Bryten complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisitions at TalentAcquisition@livebryten.com
Equal Opportunity Employer (EOE)</div>

Leasing Consultant (Bilingual Preferred) - Streamliner Aldea - Phoenix, AZ

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