bilingual customer service specialist

Centers for Independence

<div>Job Purpose: The Bilingual Individual Placement and Support (IPS) Employment Specialist is responsible for the coordination and delivery of supported employment services for bilingual or solely Spanish-speaking individuals enrolled in IPS programming. This role is rooted in the belief that employment is a key part of recovery and well-being. The specialist actively engages with individuals to understand their employment goals, supports their job search and retention efforts, and builds strong employer partnerships to facilitate successful, sustainable employment opportunities. 
Essential Job Functions: 
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)<ul><li>
Serves as the IPS Employment Specialist and vocational expert on an interdisciplinary team, managing a caseload of up to 20 individuals with mental health and AODA challenges.</li><li>
Provides individualized, wraparound employment supports by leveraging braided funding (e.g., CCS, DVR), understanding the technical specifications, authorizations, and allowable services under each funding stream.</li><li>
Implements the IPS model with fidelity, adhering to the Eight Principles and maintaining awareness of the 25 fidelity markers to ensure quality and program success.</li><li>
Facilitates career exploration, job readiness, and placement services, using person-centered planning to connect individuals to integrated, competitive employment opportunities.</li><li>
Builds and maintains strong employer partnerships, actively marketing the program, advocating for inclusive hiring, and matching qualified candidates to appropriate positions.</li><li>
Coordinates communication across all stakeholders, including employers, funders, clients, and support networks, to ensure alignment, gather feedback, and sustain engagement.</li><li>
Utilizes strategies and accommodations such as assistive technology, behavioral contracts, or compensatory tools to enhance client performance and job retention.</li><li>
Completes all documentation accurately and timely, meeting clinical, contractual, and billing requirements while ensuring records are comprehensive, person-centered, and compliant.</li><li>
Other duties as assigned.</li></ul>
Required Education, Experience, Certifications, Licensure and Credentials:
Minimum Required Education: Bachelor&rsquo;s degree in psychology, Sociology, Social Work, Vocational Rehabilitation, or related field. 
Minimum Required Experience: 6 months&rsquo; experience providing work readiness/job development services or working with individuals with mental health and/or AODA challenges. 
Required License &ndash; Certification &ndash; Registration: NA 
Issued By Governing Body (if applicable): 
Travel Type: Road Warrior 
Required Valid Driver&rsquo;s License: Valid driver&rsquo;s license 
Required Auto Insurance: Vehicle liability insurance in accordance with Agency Policy 
Knowledge, Skills, &amp; Abilities:<ul><li>
Strong oral and written communication skills and demonstrated computer literacy in English and Spanish</li><li>
Knowledge of case management and integrated employment principles, including ethical standards and best practices for supporting individuals with disabilities in competitive employment</li><li>
Understanding of behavioral strategies, including behavior modification, compensatory techniques, and workplace accommodations</li><li>
Ability to engage professionally with HR and management-level personnel across diverse industries</li><li>
Proficiency in electronic documentation systems and digital communication tools</li><li>
Familiarity with a broad range of disabling conditions, and the ability to recommend appropriate accommodations, assistive technology, and support strategies</li><li>
Strong oral and written communication skills, including the ability to produce clear, objective reports based on observational data</li><li>
Demonstrated analytical and critical thinking skills for interpreting data and making person-centered decisions</li><li>
High degree of cultural competence, interpersonal sensitivity, and commitment to inclusive, strength-based service delivery</li></ul>
Physical Requirements, Visual Acuity, and Work Conditions: 
Physical Requirements: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. 
Visual Acuity: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal, awareness of surroundings and driving. 
Working Conditions: This position works in a variety of indoor and outdoor work environments which may include various outdoor weather conditions, and fluctuating temperatures.</div>

Bilingual Employment Specialist - IPS

Sunny Health & Fitness, Inc.

Sunny Health &amp; Fitness:We are looking for an experienced Production/Procurement Specialist to manage all aspect of logistics throughout our supply chain. The individual will be responsible for organizing and providing efficient solutions for the entire lifecycle of our products. The ideal candidate should be detail oriented and have strong negotiation skills.Schedule: Monday-Friday 8:30 AM-5:30 PM (1 hour unpaid lunch)Essential Duties and Responsibilities:<ul><li>Work on a full life cycle of product (order placement, production scheduling, import and QA).</li><li>Coordinate and communicate with forwarder, brokers, and truckers for freight related issues.</li><li>Work closely with other teams to inspect merchandise upon receipt and point out imperfections or incorrect design of items.</li><li>Ensure complete technical information for new items which may include taking photos, weighing, and measuring item and data entry to software.</li><li>Manage production flow through use of email and spreadsheets.</li><li>Resolve production and development issues with agents and designer including scheduling, pricing, quality checking and packaging.</li><li>Booking import shipments/ back-up receiving inventory.</li><li>Communicate daily with overseas offices and vendors to track development and production statuses.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree</li><li>4+ years of experience in related fields</li><li>Bilingual in Mandarin (PREFERRED)</li><li>Excellent communication and negotiation skills</li><li>Proficient in Microsoft Office and logistics software</li><li>Must be able to work in a fast-paced environment with quick and accurate results</li><li>Strong time management/project skills</li></ul>Job Type: Full-timePay: $22.00 - $28.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>What is your pay expectation?</li><li>Do you speak any other languages?</li><li>Do you require any visa sponsorship now or in the future?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Procurement Specialist (Bilingual in Mandarin)

EMERGE

<div>
 We are working with a client that was founded with a mission to bring innovation and simplicity to the employee benefits world without sacrificing relationships. After years of seeing brokers and employees struggle with rising healthcare costs, low engagement, and technology that didn&rsquo;t speak their language, this client set out to become what they wished existed: a true behind-the-scenes partner who empowers brokers and supports employees every step of the way.
 
 
 We are helping them to find three bilingual Enrollment Counselors to support group benefits enrollments across employer sites in the Carlton and Houston markets. This is a non-sales role focused on guiding employees through their benefit options during open enrollment.
 
 
 
 REWARDS
 
 
 
 <ul>
 <li>
 Pay: $27/hour
 </li>
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 All travel expenses reimbursed
 </li>
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 Paid remote training
 </li>
 <li>
 Opportunity to support second enrollment period (11/10&ndash;12/12) in a primarily phone-based role
 </li>
 <li>
 Potential longer-term opportunities with the enrollment team
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Active Life &amp; Health Insurance License (must have)
 </li>
 <li>
 Bilingual &ndash;Spanish (must have)
 </li>
 <li>
 Experience working with employer groups (preferred)
 </li>
 <li>
 Ability and flexibility to travel between Carlton &amp; Houston worksites
 </li>
 <li>
 Reliable laptop/workstation to bring on-site
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
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 Travel to employer sites and guide employees through their benefits enrollment questions
 </li>
 <li>
 Provide clear, accurate information &mdash; no selling involved
 </li>
 <li>
 Attend remote training Oct 9&ndash;14 (review benefit guides, tools setup, call center setup)
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 Deliver on-site support starting Oct 15 through Nov 7
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 Opportunity into second enrollment period
 </li>
 </ul>
</div>

Bilingual Enrollment Consultant

Flairstech

<div><div><div><div>Requirements and responsibilities<div><h1 class="jobSectionHeader">
Education and Experience Requirements</h1><ul><li>Bilingual: French and English (speak/write)</li><li>Basic troubleshooting experience, tech-savvy.</li><li>2-3 years experience in a customer-facing role</li><li>Ability to simplify technical details to customers.</li><li>Computer science grads preferred.</li></ul>
Key Responsibilities<ul><li>Daily Customer Support (Level 1 &amp; 2)</li><li>Monitoring network performance, identifying and resolving network issues.</li><li>Managing user accounts, permissions, and access rights to various systems and applications.</li><li>Responding to user-reported issues and providing technical support for network and system-</li></ul>
related problems.<ul><li>Troubleshooting hardware, software, and network connectivity issues.</li></ul></div></div></div></div></div>

Bilingual Technical Support

AMPHITHEATER PUBLIC SCHOOLS

<div>Provides specialized assistance to bilingual students and parents by interpreting and translating the desired/needed language. Regular attendance is necessary to perform the essential functions of this position.<h3 class="jobSectionHeader">
Position Details</h3><ul>
</ul>
REQUIRED:<ul>
<li>
High school diploma or GED
</li><li>Fluency in speaking, reading and writing in desired/needed language</li>
<li>Passing score on bilingual skills test (if available)</li>
<li>More than one year of general clerical experience</li>
<li>Passing score on the following skills assessments: Basic Computer, Internet Basics, and Using Email
</li><li>Equivalent combination of education/training/experience</li></ul> 
Full job description here.
Amphitheater Unified School District does not discriminate on the basis of race, color, religion/religious beliefs, gender, sex, age, national origin, sexual orientation, creed, citizenship status, marital status, political beliefs/affiliation, disability, home language, family, social or cultural background in its programs or activities and provides equal access to the Boy Scouts and other designated youth groups. Inquiries regarding the District&rsquo;s non-discrimination policies are handled at 701 W. Wetmore Road, Tucson, Arizona 85705 by the Equity &amp; Safety Compliance Officer and Title IX Coordinator, (520) 696-5164, TitleIXCoordinator@amphi.com, or the Executive Director of Student Services, (520) 696-5230, studentservices@amphi.com.</div>

Bilingual Clerk

ABS INTERNATIONAL

Job Title: International Customer Support Specialist - Night Shift | BPO Career | KarachiLocation: Block 13C Area, Karachi, Pakistan (On-Site Position)Job Type: Full-timeCompensation Package: PKR 40,000 - PKR 45,000 Base + Performance Bonuses + Allowances = Total PKR 63,000 - PKR 78,000+ Monthly PotentialSchedule: Monday to Saturday<ul><li>Shift Option 1: 6:00 PM - 2:00 AM PKT</li><li>Shift Option 2: 8:00 PM - 4:00 AM PKT</li></ul>Introduction Paragraph: ABS International invites motivated customer service professionals to launch their international career as an International Customer Support Specialist at our Karachi facility. We're seeking communication experts passionate about delivering exceptional customer experiences to global clients. This role offers industry-leading compensation, substantial career advancement opportunities, and comprehensive skills development in the expanding international BPO industry. Join our supportive team environment and transform your customer service talent into a rewarding career path with global impact.Key Responsibilities:<ul><li>Resolve complex customer inquiries through phone-based support for international clients</li><li>Build and maintain strong customer relationships to enhance retention and satisfaction</li><li>Collaborate with internal teams to implement effective solution strategies</li><li>Maintain accurate CRM documentation with 90%+ accuracy compliance standards</li><li>Achieve and exceed performance metrics to maximize monthly incentive earnings</li><li>Develop comprehensive product knowledge to provide exceptional service experiences</li></ul>Requirements:<ul><li>1+ years of international customer service experience (BPO/call center background preferred)</li><li>Professional English communication skills (verbal and written) at C1 level or equivalent</li><li>Proven ability to resolve customer issues effectively and efficiently</li><li>Availability for night shift schedules (multiple options available)</li><li>CRM proficiency (Salesforce or Zendesk experience ideal)</li><li>Strong problem-solving, multitasking, and communication abilities</li><li>Technical aptitude and willingness to learn new systems and processes</li></ul>Compensation &amp; Benefits:<ul><li>Base Salary: PKR 40,000 - PKR 45,000 per month</li><li>Performance Bonuses: PKR 20,000 - PKR 30,000+ monthly based on achievable metrics</li><li>Attendance Incentive: Additional PKR 3,000 monthly punctuality bonus</li><li>Total Monthly Earnings: PKR 63,000 - PKR 78,000+ (based on performance)</li><li>Health Insurance: Comprehensive medical coverage for employees</li><li>Financial Wellness: Salary advance program for emergency needs</li><li>Career Investment: Paid certification programs and skill development workshops</li><li>Professional Development: Ongoing training and career advancement opportunities</li></ul>Why Join ABS International?:<ul><li>Industry-Leading Earnings: Total compensation package ranks in top 15% for customer service roles in Karachi</li><li>Career Growth Path: 75% of leadership roles filled internally through our promotion program</li><li>Professional Development: Monthly training sessions and paid certification programs</li><li>Supportive Environment: Modern facility with focus on employee well-being and safety</li><li>Flexible Scheduling: Multiple shift options with predictable earnings and work-life balance</li><li>Global Experience: Build international business skills valued across industries</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

International Customer Support Specialist - Night Shift (BPO Experience)

SiteOne Landscape Supply

<div>Company Overview:

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces &ndash; from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. 
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to &quot;Be a Great Place to Work for Our Associates&quot;. We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together&trade;!
Position Overview:
<div>
The Branch Manager is responsible for building a winning team and knowledge base for achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth. This role works in collaboration with area leadership to meet or exceed goals set forth in terms of revenue, customer satisfaction, and associate succession planning.</div><div></div><div> 
What you&rsquo;ll do:</div><ul><li>
Lead a team and recruit top talent to determine individual strengths and weaknesses of branch associates. Actively coach and mentor to achieve high performance and to facilitate their long-term career development at SiteOne.</li><li>
Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success</li><li>
Create an incident-free environment by emphasizing safety daily through leading by example. Promote a strong safety culture through workplace organization, training and executing policies.</li><li>
Thoroughly understand and translate company operating and financial data and be able to quickly identify business trends and determine root causes</li><li>
Set effective goals and monitor key performance metrics to assess daily, weekly, and monthly progress and to track improvement initiatives. Implement area strategy and develop a complimentary branch strategy to achieve excellent performance, growth, and customer value.</li><li>
Use/Analyze performance metrics to track progress and continuously adjust strategies to achieve area goals in light of changing market conditions</li><li>
Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation</li></ul>
Skills We Are Seeking::
<ul><li>4 to 7 years of managerial experience including leadership, issue management, motivation and team building preferred</li><li><div>
Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred</div></li><li>
Understanding of sales and operations planning process, demand forecasting and integration of demand plans and supply plans</li><li>
Excellent communication, customer service and leadership skills</li><li>
Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working</li><li>
Working knowledge of business accounting and P&amp;L statements</li><li>
Knowledge of market preferences, competition, regulations, and industry trends</li><li>
Higher education degree preferred</li><li>
High School or equivalent required</li></ul><div>
Compensation &amp; Benefits:</div><ul><li>
Competitive Compensation</li><li>
Medical, Dental and Vision plans</li><li>
Paid Time Off, Paid Holidays</li><li>
DailyPay available!</li><li>
401k with company match</li><li>
Tuition Reimbursement</li><li>
Lucrative Associate Referral Program</li><li>
Company Apparel and Work Boot Vouchers</li><li>
Opportunity for Advancement</li><li>
Paid Training and Business Certifications Available</li><li>
Free Counseling Services/Employee Assistance Program</li><li>
Life Insurance and Short- and Long-Term Disability Insurance</li><li>
Product Discounts</li><li>
Most Branches never work Sundays!</li></ul><div>
Expected Salary Range $85-105K+ + STI (Bonus)</div><div></div><div> 
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.</div><div></div><div> 
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.</div><div>
If you are ever unsure whether a message is really from SiteOne, here&rsquo;s how to protect yourself from recruiting scams:</div><ul><li>
SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews</li><li>
All SiteOne job openings and updates will be posted on our official careers page: https://careers.siteone.com/</li><li>
SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.</li><li>
You can always reach our SiteOne team directly at Recruiting@siteone.com to confirm</li></ul></div>

Branch Manager I - Bilingual Preferred (English/Spanish)

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