bilingual customer service specialist

Sherwin-Williams

<div><p>The individual selected for this role will be expected to work at Store #707259,<br>
located at: 526 W. Main Street Tupelo MS 38804.<br>
This is a Part-time position.</p><p>
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store&rsquo;s sales goals.</p><div><br>
</div><div>
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company&rsquo;s customers, staff, employees, vendors, contractors, and the general public.</div><p>
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:</p>
<p>
Life &hellip; with rewards, benefits and the flexibility to enhance your health and well-being
<br>
Career &hellip; with opportunities to learn, develop new skills and grow your contribution
<br>
Connection &hellip; with an inclusive team and commitment to our own and broader communities
<br>
It's all here for you... let's Create Your <b>Possible</b></p>
<p><b>
What is the Process to get Started?</b>
<br>
Step 1 &ndash; Online Application
<br>
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/<br>
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners</p>
<p>
Step 2 &ndash; Digital Interview
<br>
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
<br>
You&rsquo;ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation</p>
<p>
Step 3 &ndash; In-Store Interview
<br>
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.</p>
<p>
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute&mdash;it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on &ldquo;Candidates&rdquo; to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.</p>
<p>
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.</p>
<p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.</p>
<p>
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.</p>
<p>
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.</p>
<p>
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.</p><div><ul><li>
Ensure high levels of customer satisfaction through excellent sales service</li><li>
Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>
Build productive trust relationships with wholesale and retail customers</li><li>
Process sales transactions accurately and consistent with policies and procedures</li><li>
Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>
Maintain precise work order files and formulas</li><li>
Pull appropriate products from the sales floor or warehouse</li><li>
Tint and mix products, as needed, to customer specifications</li><li>
Stock shelves and set up displays</li><li>
Clean store equipment</li><li>
Load/unload delivery trucks</li><li>
Assist in making deliveries, as needed</li><li>
Maintain in-stock and presentable condition assigned areas</li><li>
Remain knowledgeable on products offered and discuss available options</li><li>
Comply with inventory control procedures</li><li>
Suggest ways to improve sales</li></ul></div><div><b>
Minimum Requirements:</b></div><div><ul><li>
Must be at least eighteen (18) years of age</li><li>
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future</li><li>
Must be able to read, write, comprehend, and communicate in English</li><li>
Must be able to read, write, comprehend, and communicate in Spanish</li><li>
Must have a valid, unrestricted Driver&rsquo;s License</li><li>
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion</li><li>
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li><li>
If internal to Sherwin-Williams, you must have received at least a &ldquo;meets expectations&rdquo; (3) rating on your most recent performance appraisal</li><li>
If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position</li></ul></div><div><b>
Preferred Qualifications:</b></div><div><ul><li>
Have at least a High School diploma or GED</li><li>
Have at least one (1) year of experience working in a delivery, retail, or customer service position</li><li>
Have previous work experience selling paint and paint-related products</li><li>
Have previous work experience operating tinting and mixing equipment</li></ul></div><div></div><div><br>
#SHWSalesBL</div></div>

Bilingual Customer Service Specialist (Spanish)

Cawley & Bergmann, LLC.

<div><p>If you thrive on overcoming challenges, meeting targets, and accomplishing tangible results, then you could be the <b>Bilingual Collections Recovery Specialist</b> we're looking for at <b>CawleyBergmann, LLC</b>! Based in Jacksonville, FL, this <b>full-time</b> position manages our phone lines to recover outstanding balances from consumers.</p><p><b>
Competitive Base Pay:</b> $18.00 - $20.00/hour (based on experience)</p><p><b>
Special Perks:</b> Uncapped monthly performance bonuses, bi-weekly pay, and paid training</p><p><b>
Full-Time Benefits:</b> Health insurance, dental, vision, PTO, sick time, a 401(k), advancement opportunities within a fast-growing company</p><p>
Come work in our collaborative and high-energy office stocked with modern technology! Join us to develop your career in a positive work environment alongside a team that values and respects you!</p><p><b>
BILINGUAL COLLECTIONS RECOVERY SPECIALIST QUALIFICATIONS:</b></p><ul><li>
Bilingual English/Spanish speaking skills</li><li>
Effective, professional communication and negotiation skills</li><li>
Phone etiquette and comfort speaking on the phone throughout the day</li><li>
Motivation to meet targets, exceed goals, and make money</li><li>
Positive, &quot;can-do&quot; mentality and a drive to keep learning</li><li>
Commitment to showing up every day and giving your best</li><li><b>
Preferred</b> - 1+ years of collections or sales experience</li><li><b>
Preferred</b> - Call center or customer service experience</li></ul><p><b>
THE DIFFERENCE OUR BILINGUAL COLLECTIONS RECOVERY SPECIALIST MAKES</b></p><p>
CawleyBergmann is a prominent national collections firm that provides stellar debt recovery services for established financial institutions. We're currently experiencing substantial growth, and we're looking for highly goal-driven and career-oriented people to help us continue to deliver incredible results for our high-class, well-known clients. With our innovative and empowering &quot;work hard, play hard&quot; culture, you'll have the opportunity to expand your skills, grow your paychecks, and make a substantial difference for real people!</p><p>
As our Bilingual Collections Recovery Specialist, you will:</p><ul><li>
Respectfully and professionally speak with consumers about their outstanding account balances and collect payments</li><li>
Promptly answer inbound calls and make outbound phone calls</li><li>
Clearly communicate with consumers and provide solid customer service</li><li>
Help find effective solutions and negotiate payment arrangements</li><li>
Accurately update information in our computer system</li><li>
Play your part in meeting individual and team performance goals</li></ul><p><b>
WE CAN'T WAIT TO HEAR FROM YOU!</b></p><p>
Ready to smash your targets, exceed your goals, and take your earning potential to the next level? Seize this opportunity by completing our short initial application form!</p></div>

Bilingual Collections Recovery Specialist

IKEA

<div><div><p>&quot;You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.</p>
<p>A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and . Join the team and start a better life for yourself.&quot;</p>
<div><div><ul><li><div><div>Location</div>
<div>Baltimore</div>
</div></li><li><div><div>Employment type</div>
<div>Full Time Temporary</div>
</div></li><li><div><div>Department</div>
<div>People &amp; HR</div>
</div></li><li><div><div>Anticipated Closure Date</div>
<div>2026-08-12</div>
</div></li></ul></div></div><div>You already applied for this job.
<div>
<div> Bilingual GBO People Services Specialist(Temporary) with Facebook Bilingual GBO People Services Specialist(Temporary) with LinkedIn Bilingual GBO People Services Specialist(Temporary) with Twitter
</div></div></div></div><div><div><div><div><div>Candidate profile (title) What you'll need to have
</div><div>Candidate profile (text) - Default language &bull; University degree and 1 year of related experience, or minimum 3 years of related experience
<br>
<ul><li>3 &ndash; 5 years&rsquo; experience in a d services/call center environment for a large national company.
</li><li>1 &ndash; 3 years&rsquo; experience with SAP, HRMS or other related HRMS software.
</li><li>1 &ndash; 3 years&rsquo; experience in Human Resources, including concepts and administration of Payroll, Benefits, Compensation, and/or Recruitment.
</li><li>Basic knowledge and understanding of Federal, State, and Local legislative employment and health care laws and regulations
</li><li>Proven experience providing an excellent level of customer service through live phone calls, email, and chat
</li><li>Strong oral and written communication skills
</li><li>Ability to handle confidential information with discretion
</li><li>Excellent time-management skills
</li><li>Demonstrated proficiency with the use of a computer and software applications including Microsoft Office.
</li><li>Interpersonal skills and comfortable working with all levels in the organization
</li><li>Bilingual in English and French
</li></ul><br>
JOB TYPE: Temporary(180 Days) High Potential to be Permanent, Full-Time, Hourly
<br>
<br>
HOURS LEVEL: HL3 (34-40 hours/week)
<br>
<br>
AVAILABILITY REQUIRED- 8:00 AM-5:00 PM Monday through Friday, 9:00 AM-6:00 PM Saturday
<br>
<br>
HYBRID WORKPLACE: 3 days onsite in the GBO in White Marsh, MD , 2 days remote. Tuesdays and Wednesdays are mandatory onsite.
<br>
<br>
Candidate must be commutable to White Marsh, MD. There is no relocation for this position.
<br>
<br>
PAY RANGE: $21.92-$30.97
<br>
<br>
BENEFITS ELIGIBLE: Yes
<br>
<br>
Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check as a condition of employment for this role.
</div><div>Key responsibilities (title) What you'll be doing day to day
</div><div>Key responsibilities (text) &bull; Execute work to capture and maintain all relevant co-worker life cycle data in the
<br>
appropriate systems to achieve operational goals and objectives.
<br>
<ul><li>Execute work to produce all relevant human resource documentation complying with relevant legislation, service level agreements, Ingka policies, guidelines, as well as operational goals and objectives, updating working guidelines and documentation according to changes.
</li><li>Collaborate with stakeholders to participate in relevant human resource internal activities to ensure accuracy and timeous delivery of personnel administration, as well as P&amp;C services that achieve operational goals and objectives.
</li><li>Seek guidance from relevant stakeholders to develop own goals and objectives that are in line with team goals and objectives.
</li><li>Monitor the quality of services in the area of responsibility and partner with other internal and external departments and P&amp;C locations to address all issues, in cooperation and upon consultation with Team Leaders/PA/PY Manager.
</li></ul></div><div>Team vision ( title) About this work area
</div><div>Team vision (text) IKEA is all about people, and our team make sure to bring the best people on board to keep our strong spirit of togetherness. We believe that different experiences and backgrounds collectively make us wiser and stronger, and we ensure that our co-workers bloom into their best selves as they contribute to our business.
</div><div>Let's connect !
</div><div>Let&acute;s connect At IKEA, taking care of our co-workers and their dependents is a top priority. That&rsquo;s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
<br>
<ul><li>Generous paid time off, holiday and sick time
</li><li>WiselyPay &ndash; get earned wages up to two days early
</li><li>Paid parental leave (up to 16 weeks)
</li><li>KinderCare tuition discount
</li><li>Retirement and bonus plans
</li><li>Co-worker discount, meal deal, and referral bonus
</li><li>Pet insurance program
</li><li>Education assistance and learning programs
</li><li>Safety shoe reimbursement
</li><li>24/7 telehealth visits
</li><li>Dental and vision plans
</li><li>Medical and Rx plans (must work min. 20 hrs/wk)
</li><li>A fun and inclusive work environment<br>
</li></ul></div><div></div><div><br>
The starting rate/ salary for this position ranges from 21.92 USD to 30.97 USD and will be based on relevant work experience.
</div></div></div></div></div><div></div><div><div><div><div><div><div><h3 class="jobSectionHeader"><div><b>Why you will love us<br>
</b><br>
</div></h3></div></div><p></p><div><div>From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.<br>
<br>
</div><div></div><br>
<div>At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.<br>
<br>
</div><div></div><br>
<div>Our vision, &ldquo;to create a better everyday life for the many people&rdquo; inspires and guides us in everything we do. This is IKEA.</div>
</div></div></div><p></p><div><div><div><div><h3 class="jobSectionHeader"><b>What we all have in common</b></h3>
</div></div><div><ul><li>Living our values</li>
<li>Being your unique self, while respecting and including others</li>
<li>A passion for home furnishing</li>
<li>Performing &amp; delivering while learning &amp; developing</li>
<li>Having fun!</li></ul></div></div></div></div></div></div><div></div>

Bilingual GBO People Services Specialist(Temporary)

Vanderbilt Mortgage and Finance, Inc

<div><p>At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we&rsquo;ve been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people&mdash;which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential.</p><p></p><p><b>
POSITION TITLE: </b>Bilingual Account Resolution Specialist - (Non &ndash; LO &ndash; Servicing)</p><p><b>
JOB STATUS: </b>Full Time/Hourly</p><p><b>
DEPARTMENT: </b>Loan Servicing</p><p><b>
REPORTS TO:</b> Team Lead</p><p><b>
WORK SCHEDULE:</b></p><ul><li><p>
Hybrid &ndash; 4 days in-office, 1 day remote after training</p></li><li><p><b>
M-F </b>8:30-5:30pm four days a week, 11am-8pm one day a week</p></li></ul><p></p><p><b>
PAY:</b></p><ul><li><p>
The expected base pay range for this position is from $22.43 to $23.93 plus additional bonus opportunity resulting in an expected total annual compensation of $42,000 to $60,000. Top performers have the potential to earn between $50,000 and $60,000 annually.</p></li><li><p>
The annual compensation range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.</p></li><li><p>
Secured training bonus which will be paid in 4 installments of $550 a month for the first 4 months of hire.</p></li></ul><p></p><p><b>
JOB SUMMARY:</b></p><p><i>
The Bilingual Account Resolution Specialist resolves customer delinquency through negotiation and problem-solving, while strictly adhering to and demonstrating knowledge of company, state, and federal guidelines. This role reports to the Team Lead and achieves success by educating customers on the importance of paying in a timely manner, providing excellent customer service, and recognizing and determining suitability of assistance options for our customers when applicable, using various tools and negotiation techniques.</i></p><p></p><p><b>
JOB FUNCTIONS:</b></p><p></p><p><b><i>
Account Management</i></b></p><ul><li><p>
Performs account reviews and audits of severely delinquent accounts for proper action and resolution with the monthly goal of resolving the specified number of past due accounts.</p><ul><li><p>
Performs an average of 100 outbound calls daily to collect on past due mortgage payments, resolve delinquency, identify loss mitigation opportunities, and address customer concerns.</p></li><li><p>
Services a portfolio of 1,700-2,000 accounts, by assisting borrowers with mortgage-related questions and inquiries.</p></li><li><p>
Assists customers with inquiries relating to escrow, insurance claims, VMF online portal offerings, loan documents, etc. in a patient and customer focused manner.
</p></li><li><p>Performs outbound email communication with customers.
</p></li></ul></li><li><p>Handles timelines and actions specific to Consumer Lending loans.</p></li><li><p>
Achieves log-in time requirements and assists other departments (customer service, legal) as needed with phone coverage.
</p></li></ul><ul><li><p>Analyzes Debt and income information to set-up and review payment plans.
</p></li><li><p>Documents mortgage collections system with all activities and communications.
</p></li></ul><p></p><p><b><i>Administrative Tasks</i></b></p><ul><li><p>
Orders and reviews home occupancy inspections.</p></li><li><p>
Ensures timely sending and processing of Loss Mitigation Paperwork and Document Requests (utilizes mail, email, and DocuSign).</p></li><li><p>
Inputs and documents customer complaints, escalating to leadership when required.</p></li><li><p>
Reviews accounts for legal and repossession input by creating summaries and sending them to supervisor for approval, requests value opinions as required for legal actions.</p></li><li><p>
Attends various meetings and trainings, such as team and department meetings, coaching and call quality meetings, monthly training, and other meetings as required.</p></li></ul><p></p><p><b><i>
Other duties as assigned</i></b><i>
</i></p><p>This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.</p><p></p><p><b>
QUALIFICATIONS:</b></p><ul><li><p><b>
Education:</b> High School diploma or equivalent required.</p></li><li><p><b>
Experience:</b> 0-1 year experience.</p></li><li><p><b>
MUST</b> be Bilingual in both<b> Spanish</b> and<b> English</b></p></li><li><p>
Previous experience in a Collections, Call Center or Loan Servicing environment a plus.</p></li><li><p>
Basic computer skills with ability to type at least 25 wpm.</p></li><li><p>
Working knowledge of the View/AS400 system.</p></li><li><p>
Great attention to detail and organizational skills.</p></li><li><p>
Ability to communicate effectively and efficiently via phone, email, and person to person.</p></li><li><p>
Capability of gathering facts accurately, analyzing causes, evaluate alternate solutions, and arrive at sound conclusions on action to be taken.</p></li><li><p>
Ability to manage multiple initiatives and/or conflicting responsibilities.</p></li><li><p>
Goal oriented, self-motivated personality with the capacity to meet and exceed assigned goals.</p></li><li><p>
Ability to effectively collaborate and work in a team environment.</p></li><li><p>
Willingness to learn, strong work ethic and work across many teams and business units.</p></li><li><p>
Great attention to detail, organizational skills, and time management.</p></li></ul><p></p><p><b>
PHYSICAL DEMANDS:</b></p><ul><li><p>
Must be able to remain in a stationary position 75% of the time.</p></li><li><p>
Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.</p></li><li><p>
Will be communicating via phone, Teams, and Zoom.</p></li><li><p>
Must be able to exchange accurate information at all times.</p></li><li><p>
Must be able to identify and assess account status and determine appropriate process.</p></li><li><p>
Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.</p></li></ul><p></p><p><b>
BENEFITS:</b></p><p></p><ul><li><p>
Medical and Dental Plan with Prescription Coverage and Vision.</p></li><li><p>
Competitive benefits including 401(K) includes 100% company match of the first 4%.</p></li><li><p>
Paid time off days (PTO), maternity/paternity leave, and holidays.</p></li><li><p>
Community involvement including Volunteer Paid Time Off (VTO).</p></li><li><p>
Tuition Assistance for your first degree</p></li><li><p>
Enjoy coming &ldquo;home&rdquo; to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.</p></li><li><p>
Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.</p></li><li><p>
Collaborative and energetic work environment.</p></li><li><p>
Professional development and promotional opportunities.</p></li><li><p>
Competitive bonus programs.</p></li></ul><p></p><p>
Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</p><p></p><p>
Privacy Policy</p><p></p><p>
Business Unit -</p>
Vanderbilt Mortgage</div>

Bilingual Account Resolution Specialist | Financial Services | Entry Level

UW Credit Union

<div>Overview:
<div>
Our Call Center (internally known as the Member Solutions Center) is growing, and we&rsquo;re seeking compassionate, detail-oriented <b>Call Center Specialists</b> to join us. As a Call Center Specialist, you&rsquo;ll be the foundation of our members&rsquo; experience, delivering best-in-class service through inbound calls. Our dedication to our members has earned us a reputation as a leader in the industry. Come launch your career with a robust, supportive and community-driven organization.</div><div></div><div><b><br>
UW Credit Union&rsquo;s commitment to serving our Spanish speaking members, and the community, has resulted in significant need for Spanish-bilingual skills in our Member Solutions Center.</b></div><div></div><div><b><br>
Hours:</b> 8:00am-5:30pm Monday-Friday, with rotating Saturdays (9:00am-1:00pm).</div><div><b>
Pay:</b> Starting wage $20.50/hour with potential for higher base wage based on experience. Spanish bilingual candidates will receive a $1.25/hour premium.</div><div><b>
Location:</b> Milwaukee, WI (ability to work at home 2 days per week (&amp; Saturdays) based on performance/role progress after training).</div><div></div><div><b><br>
This training class is starting on Monday September 21, 2026</b></div><ul><li>
Classroom training <b><i>onsite</i></b> for the first 12 weeks of employment.</li><li>
Continuous learning and development opportunities including, but not limited to, transparent dialogs, resources, tools, and technical learning modules.</li></ul>
Responsibilities:
<div><b>
What You'll Do:</b></div><ul><li><b>
Respond to inbound calls</b> from members regarding account inquiries, transactions, and general financial services.</li><li><b>
Provide accurate information</b> and resolve issues efficiently while maintaining a high level of professionalism and empathy.</li><li><b>
Document member interactions</b> and follow up on unresolved issues to ensure timely resolution.</li><li><b>
Educate members</b> on available products, services, and digital tools to enhance their banking experience.</li><li><b>
Collaborate with internal teams</b> to escalate complex issues and ensure member needs are met.</li><li><b>
Meet performance metrics</b> including call quality, response time, and member satisfaction scores.</li><li><b>
Stay informed</b> on financial regulations, product updates, and internal policies to provide compliant and consistent service.</li></ul>
Qualifications:
<div><b>
These skills and experience are essential to your success:</b></div><ul><li>
8 months to 1 year of experience in customer service, preferably in a call center environment.</li><li>
Proficiency with Microsoft Office products.</li><li>
Familiarity with major web browsers and operating systems.</li><li>
Ability to learn and navigate complex systems and technologies.</li><li>
Bilingual fluency in Spanish and English.</li></ul>
Working at UW Credit Union:
<div><i>
Join one of Wisconsin&rsquo;s premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine&rsquo;s Best Places to Work, Wisconsin State Journal&rsquo;s Top Workplaces, and Milwaukee Journal Sentinel&rsquo;s Top Workplaces to receive:</i></div><ul><li>
21.5 days of annual time off (accrued per pay period)</li><li>
2 weeks paid caregiver leave</li><li>
2.5 weeks paid new child parental leave</li><li>
2 days paid volunteer time</li><li>
10 paid holidays (including your birthday!)</li><li>
401k company match of up to 5%, plus approximately 4% discretionary match</li><li>
Variable bonus reward</li><li>
Competitive Medical, Dental, and Vision plans, including domestic partner eligibility</li><li>
Employee Assistance Program</li><li>
And more!</li></ul><div><i>
All employees must possess valid work authorization to work for UWCU on the date of hire. UWCU does not provide immigration sponsorship or support for employment authorization to include, but not limited to, sponsorship or support for H-1B, F-1 OPT, TN, or other visa category.</i></div></div>

Bilingual Call Center Representative

Legacy Community Health Services

<div><h2 class="jobSectionHeader"><b>Benefits</b></h2><ul><li>
Paid Time Off &amp; Paid Company Holidays</li><li>
Medical, Dental, Vision &amp; Life Insurance</li><li>
Flexible Spending Account (FSA)</li><li>
403(b) Retirement Plan with Company Match</li><li>
Short-Term &amp; Long-Term Disability</li><li>
$0 Copay for Legacy Provider visits</li><li>
$0 Copay for prescriptions filled at Legacy Pharmacies</li><li>
Travel Insurance &amp; Pet Insurance</li><li>
Subsidized Gym Membership</li><li>
And much more!</li></ul><p><b>
Apply today in less than 3 minutes using your phone, tablet, or computer!</b></p><h3 class="jobSectionHeader"><b>
Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019</b></h3><p><b>
Call Center Specialist- Behavioral Health-Bilingual Spanish/English (Job Overview)</b></p><h2 class="jobSectionHeader"><b>
Schedule: 7:30AM-5PM | 8 HR Shifts</b></h2><p>
Are you ready to be the warm, welcoming voice that guides our patients through their healthcare journeys? At Legacy Community Health, we&rsquo;re more than just a healthcare provider&mdash;we&rsquo;re a family dedicated to making a meaningful difference in the communities we serve. As a Bilingual Call Center Specialist, you&rsquo;ll play a pivotal role in ensuring our patients feel seen, heard, and cared for from the very first interaction.</p><ul><li><b>
Be the first point of contact:</b> You&rsquo;ll be the friendly voice that schedules appointments, answers questions, and provides vital information to our patients.</li><li><b>
Supportive environment:</b> Join a collaborative and nurturing team where your contributions truly matter.</li><li><b>
Work-life balance:</b> Enjoy a role that values your personal and professional well-being, giving you the space to thrive in both areas.</li><li><b>
Team growth:</b> Take advantage of mentorship and development opportunities designed to help you grow in your career.</li><li><b>
Mission-driven work:</b> Contribute to Legacy&rsquo;s mission of delivering outstanding healthcare services with compassion and respect.</li></ul><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li>
Serve as the welcoming first point of contact by managing inbound and outbound calls in a call-center environment.</li><li>
Maintain a positive and compassionate attitude while assisting patients with their needs.</li><li>
Adhere to scheduled work hours and ensure a seamless and pleasant experience for all callers.</li><li>
Schedule patient appointments following established protocols and procedures.</li><li>
Discuss referrals, insurance status, and eligibility to ensure patients have access to appropriate care.</li><li>
Stay updated on processes and developments within your area of expertise to provide accurate information.</li><li>
Use excellent problem-solving skills and available resources to address patient inquiries effectively.</li><li>
Collaborate with clinical and other departments to ensure all requirements for appointments and treatments are met.</li><li>
Identify high-risk or urgent symptoms and relay necessary information promptly to clinical staff.</li><li>
Accurately enter patient demographics and log call details into the system.</li><li>
Multitask effectively, such as speaking on the phone while operating a computer.</li><li>
Understand and apply basic healthcare terminology while maintaining compliance with HIPAA policies.</li><li>
Respond to emails and other non-phone inquiries in a timely manner.</li><li>
Apply interpersonal skills to de-escalate situations and address subtle indicators of patient distress.</li><li>
Perform other related duties as assigned to support the team and organization.</li></ul><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><ul><li>
High school graduate or equivalent required.</li><li>
1-2 years customer service experience highly preferred.</li><li>
Clinical office support experience highly preferred.</li><li>
Customer service oriented.</li><li>
Pleasant, professional, and articulate phone voice.</li><li>
Ability to handle multiple incoming callers/patients, tasks and responsibilities.</li><li>
Strong verbal and written grammar skills.</li><li>
Accurate keyboard typing, data-entry, and mouse navigation skills.</li><li>
Working computer knowledge of MS Windows, Email, Online/Electronic forms, and websites.</li><li>
Basic knowledge such as math, alphabetical or numerical filing may also be required.</li><li>
Patient scheduling experience.</li><li>
Attends to workstation on time, ready to work, with minimal absenteeism.</li><li>
Knowledge of medical terminology and/or insurance terminology preferred.</li><li>
Bilingual English/Spanish strongly preferred with the ability to read, write, interpret and disseminate information in both languages.</li></ul><h2 class="jobSectionHeader"><b>
About Legacy Community Health</b></h2>
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health&mdash;every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job&mdash;they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.<p>
At Legacy Community Health, our mission&mdash;Driving healthy change in our communities&mdash;guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:</p><h4 class="jobSectionHeader"><b>
Approachable &amp; Collaborative</b></h4><p>
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.</p><h4 class="jobSectionHeader"><b>
Driven &amp; Committed</b></h4><p>
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change&mdash;within ourselves, our teams, and the communities we serve.</p><h4 class="jobSectionHeader"><b>
Perceptive &amp; Thoughtful Communicators</b></h4><p>
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.</p><p>
</p><p>KX2PmaXgel</p></div>

Call Center Specialist- Behavioral Health-Bilingual Spanish/English

Cwill

<p><b>Job Overview</b></p><p>We are seeking a highly motivated and detail-oriented Bilingual Mandarin Accounting Specialist to join our dynamic finance team. In this role, you will be responsible for managing a wide range of accounting functions, ensuring financial accuracy, compliance, and efficiency across various accounting systems. Your fluency in Mandarin will be essential for effective communication with our diverse client base and internal teams. This position offers an exciting opportunity to develop your expertise in corporate accounting while contributing to the seamless operation of our financial processes. If you thrive in a fast-paced environment and are passionate about precision and compliance, we want to hear from you!</p><p><b>About CWILL </b></p><p>CWILL (pronounced &quot;quill&quot;) is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans &mdash; with tools purpose-built for every touchpoint that follows the sale.</p><p>Our website: www.cwill.com</p><p><b>Responsibilities:</b></p><p><b>Daily Accounting and Finance Operations</b></p><ul><li>Own daily bank account and corporate credit card reconciliations; perform full-cycle bookkeeping for the US entity and support monthly and quarterly close</li><li>Prepare financial statements and management reports as needed, including P&amp;L, balance sheet, cash flow, and variance analysis</li><li>Build and improve employee expense reimbursement processes; review receipts and supporting documentation, ensure compliance, and maintain organized digital records</li><li>Manage accounts payable and accounts receivable, including vendor invoice review, local payment coordination, customer billing support, and collections follow-up as appropriate</li><li>Calculate and review sales commissions based on approved incentive plans; participate in incentive-plan improvement discussions and provide channel ROI analysis with actionable recommendations</li></ul><p><b>Tax, Compliance, Payroll, and External Partners</b></p><ul><li>Act as the internal finance point of contact for external US CPA/tax advisors; organize clean financial data and support federal, state, local, income tax, and sales tax filings</li><li>Monitor relevant US federal, state, and local finance/tax compliance requirements and flag risks or optimization opportunities to leadership</li><li>Support transfer-pricing review and related cross-border finance documentation in coordination with the China finance team and external advisors</li><li>Partner with HR to review and support US payroll and benefits administration through systems such as Deel, Gusto, or similar platforms, including payroll data review and tax withholding coordination</li></ul><p><b>Finance Process, Internal Controls, and Documentation</b></p><ul><li>Design and implement practical finance controls for CWILL's stage, including purchase approval workflows, payment authority matrices, reimbursement policies, and documentation standards</li><li>Maintain fixed asset records for the US office and ensure finance records, contracts, invoices, receipts, and key legal documents are properly archived digitally and, where needed, physically</li><li>Identify opportunities to automate, standardize, or simplify finance operations using modern tools such as QuickBooks Online, Xero, Ramp, Brex, Excel, and related systems</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field; CPA or equivalent certification is a plus</li><li>0-3 yrs Proven experience in accounting or finance roles within corporate or public accounting environments</li><li>Bilingual proficiency in Mandarin and English is required for effective communication across teams and clients</li><li>Strong understanding of GAAP principles, SOX compliance, and financial software such as Workday, Paychex, QuickBooks, or similar platforms</li><li>Proficiency in Excel including advanced formulas like VLOOKUP, pivot tables, and spreadsheet management for data analysis and reporting</li><li>Experience with account reconciliation, journal entries, double entry bookkeeping, and general ledger management</li><li>Knowledge of payroll systems (ADP, Kronos), benefits administration, and governmental accounting is advantageous</li><li>Excellent attention to detail with strong analysis skills; ability to handle multiple tasks efficiently while maintaining accuracy</li></ul><p>Join us to be part of a vibrant team dedicated to excellence in financial management! We value your expertise in accounting systems and your bilingual skills that help us serve our diverse community better. This role provides a platform for growth within a supportive environment committed to your professional development.</p><p>Pay: $60,000.00 - $90,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid sick time</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Have you worked for Saas company before?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Accounting: 1 year (Required)</li></ul><p>Language:</p><ul><li>Mandarin (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Cary, NC 27511: Relocate before starting work (Required)</li></ul><p>Work Location: Hybrid remote in Cary, NC 27511</p>

Accounting Specialist- Bilingual Mandarin Required

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