bilingual customer service specialist

Centers for Independence

<div>Job Purpose: The Bilingual Individual Placement and Support (IPS) Employment Specialist is responsible for the coordination and delivery of supported employment services for bilingual or solely Spanish-speaking individuals enrolled in IPS programming. This role is rooted in the belief that employment is a key part of recovery and well-being. The specialist actively engages with individuals to understand their employment goals, supports their job search and retention efforts, and builds strong employer partnerships to facilitate successful, sustainable employment opportunities. 
Essential Job Functions: 
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)<ul><li>
Serves as the IPS Employment Specialist and vocational expert on an interdisciplinary team, managing a caseload of up to 20 individuals with mental health and AODA challenges.</li><li>
Provides individualized, wraparound employment supports by leveraging braided funding (e.g., CCS, DVR), understanding the technical specifications, authorizations, and allowable services under each funding stream.</li><li>
Implements the IPS model with fidelity, adhering to the Eight Principles and maintaining awareness of the 25 fidelity markers to ensure quality and program success.</li><li>
Facilitates career exploration, job readiness, and placement services, using person-centered planning to connect individuals to integrated, competitive employment opportunities.</li><li>
Builds and maintains strong employer partnerships, actively marketing the program, advocating for inclusive hiring, and matching qualified candidates to appropriate positions.</li><li>
Coordinates communication across all stakeholders, including employers, funders, clients, and support networks, to ensure alignment, gather feedback, and sustain engagement.</li><li>
Utilizes strategies and accommodations such as assistive technology, behavioral contracts, or compensatory tools to enhance client performance and job retention.</li><li>
Completes all documentation accurately and timely, meeting clinical, contractual, and billing requirements while ensuring records are comprehensive, person-centered, and compliant.</li><li>
Other duties as assigned.</li></ul>
Required Education, Experience, Certifications, Licensure and Credentials:
Minimum Required Education: Bachelor&rsquo;s degree in psychology, Sociology, Social Work, Vocational Rehabilitation, or related field. 
Minimum Required Experience: 6 months&rsquo; experience providing work readiness/job development services or working with individuals with mental health and/or AODA challenges. 
Required License &ndash; Certification &ndash; Registration: NA 
Issued By Governing Body (if applicable): 
Travel Type: Road Warrior 
Required Valid Driver&rsquo;s License: Valid driver&rsquo;s license 
Required Auto Insurance: Vehicle liability insurance in accordance with Agency Policy 
Knowledge, Skills, &amp; Abilities:<ul><li>
Strong oral and written communication skills and demonstrated computer literacy in English and Spanish</li><li>
Knowledge of case management and integrated employment principles, including ethical standards and best practices for supporting individuals with disabilities in competitive employment</li><li>
Understanding of behavioral strategies, including behavior modification, compensatory techniques, and workplace accommodations</li><li>
Ability to engage professionally with HR and management-level personnel across diverse industries</li><li>
Proficiency in electronic documentation systems and digital communication tools</li><li>
Familiarity with a broad range of disabling conditions, and the ability to recommend appropriate accommodations, assistive technology, and support strategies</li><li>
Strong oral and written communication skills, including the ability to produce clear, objective reports based on observational data</li><li>
Demonstrated analytical and critical thinking skills for interpreting data and making person-centered decisions</li><li>
High degree of cultural competence, interpersonal sensitivity, and commitment to inclusive, strength-based service delivery</li></ul>
Physical Requirements, Visual Acuity, and Work Conditions: 
Physical Requirements: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. 
Visual Acuity: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal, awareness of surroundings and driving. 
Working Conditions: This position works in a variety of indoor and outdoor work environments which may include various outdoor weather conditions, and fluctuating temperatures.</div>

Bilingual Employment Specialist - IPS

Sunny Health & Fitness, Inc.

Sunny Health &amp; Fitness:We are looking for an experienced Production/Procurement Specialist to manage all aspect of logistics throughout our supply chain. The individual will be responsible for organizing and providing efficient solutions for the entire lifecycle of our products. The ideal candidate should be detail oriented and have strong negotiation skills.Schedule: Monday-Friday 8:30 AM-5:30 PM (1 hour unpaid lunch)Essential Duties and Responsibilities:<ul><li>Work on a full life cycle of product (order placement, production scheduling, import and QA).</li><li>Coordinate and communicate with forwarder, brokers, and truckers for freight related issues.</li><li>Work closely with other teams to inspect merchandise upon receipt and point out imperfections or incorrect design of items.</li><li>Ensure complete technical information for new items which may include taking photos, weighing, and measuring item and data entry to software.</li><li>Manage production flow through use of email and spreadsheets.</li><li>Resolve production and development issues with agents and designer including scheduling, pricing, quality checking and packaging.</li><li>Booking import shipments/ back-up receiving inventory.</li><li>Communicate daily with overseas offices and vendors to track development and production statuses.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree</li><li>4+ years of experience in related fields</li><li>Bilingual in Mandarin (PREFERRED)</li><li>Excellent communication and negotiation skills</li><li>Proficient in Microsoft Office and logistics software</li><li>Must be able to work in a fast-paced environment with quick and accurate results</li><li>Strong time management/project skills</li></ul>Job Type: Full-timePay: $22.00 - $28.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>What is your pay expectation?</li><li>Do you speak any other languages?</li><li>Do you require any visa sponsorship now or in the future?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Procurement Specialist (Bilingual in Mandarin)

EMERGE

<div>
 We are working with a client that was founded with a mission to bring innovation and simplicity to the employee benefits world without sacrificing relationships. After years of seeing brokers and employees struggle with rising healthcare costs, low engagement, and technology that didn&rsquo;t speak their language, this client set out to become what they wished existed: a true behind-the-scenes partner who empowers brokers and supports employees every step of the way.
 
 
 We are helping them to find three bilingual Enrollment Counselors to support group benefits enrollments across employer sites in the Carlton and Houston markets. This is a non-sales role focused on guiding employees through their benefit options during open enrollment.
 
 
 
 REWARDS
 
 
 
 <ul>
 <li>
 Pay: $27/hour
 </li>
 <li>
 All travel expenses reimbursed
 </li>
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 Paid remote training
 </li>
 <li>
 Opportunity to support second enrollment period (11/10&ndash;12/12) in a primarily phone-based role
 </li>
 <li>
 Potential longer-term opportunities with the enrollment team
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Active Life &amp; Health Insurance License (must have)
 </li>
 <li>
 Bilingual &ndash;Spanish (must have)
 </li>
 <li>
 Experience working with employer groups (preferred)
 </li>
 <li>
 Ability and flexibility to travel between Carlton &amp; Houston worksites
 </li>
 <li>
 Reliable laptop/workstation to bring on-site
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Travel to employer sites and guide employees through their benefits enrollment questions
 </li>
 <li>
 Provide clear, accurate information &mdash; no selling involved
 </li>
 <li>
 Attend remote training Oct 9&ndash;14 (review benefit guides, tools setup, call center setup)
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 Deliver on-site support starting Oct 15 through Nov 7
 </li>
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 Opportunity into second enrollment period
 </li>
 </ul>
</div>

Bilingual Enrollment Consultant

Flairstech

<div><div><div><div>Requirements and responsibilities<div><h1 class="jobSectionHeader">
Education and Experience Requirements</h1><ul><li>Bilingual: French and English (speak/write)</li><li>Basic troubleshooting experience, tech-savvy.</li><li>2-3 years experience in a customer-facing role</li><li>Ability to simplify technical details to customers.</li><li>Computer science grads preferred.</li></ul>
Key Responsibilities<ul><li>Daily Customer Support (Level 1 &amp; 2)</li><li>Monitoring network performance, identifying and resolving network issues.</li><li>Managing user accounts, permissions, and access rights to various systems and applications.</li><li>Responding to user-reported issues and providing technical support for network and system-</li></ul>
related problems.<ul><li>Troubleshooting hardware, software, and network connectivity issues.</li></ul></div></div></div></div></div>

Bilingual Technical Support

AMPHITHEATER PUBLIC SCHOOLS

<div>Provides specialized assistance to bilingual students and parents by interpreting and translating the desired/needed language. Regular attendance is necessary to perform the essential functions of this position.<h3 class="jobSectionHeader">
Position Details</h3><ul>
</ul>
REQUIRED:<ul>
<li>
High school diploma or GED
</li><li>Fluency in speaking, reading and writing in desired/needed language</li>
<li>Passing score on bilingual skills test (if available)</li>
<li>More than one year of general clerical experience</li>
<li>Passing score on the following skills assessments: Basic Computer, Internet Basics, and Using Email
</li><li>Equivalent combination of education/training/experience</li></ul> 
Full job description here.
Amphitheater Unified School District does not discriminate on the basis of race, color, religion/religious beliefs, gender, sex, age, national origin, sexual orientation, creed, citizenship status, marital status, political beliefs/affiliation, disability, home language, family, social or cultural background in its programs or activities and provides equal access to the Boy Scouts and other designated youth groups. Inquiries regarding the District&rsquo;s non-discrimination policies are handled at 701 W. Wetmore Road, Tucson, Arizona 85705 by the Equity &amp; Safety Compliance Officer and Title IX Coordinator, (520) 696-5164, TitleIXCoordinator@amphi.com, or the Executive Director of Student Services, (520) 696-5230, studentservices@amphi.com.</div>

Bilingual Clerk

ABS INTERNATIONAL

Job Title: International Customer Support Specialist - Night Shift | BPO Career | KarachiLocation: Block 13C Area, Karachi, Pakistan (On-Site Position)Job Type: Full-timeCompensation Package: PKR 40,000 - PKR 45,000 Base + Performance Bonuses + Allowances = Total PKR 63,000 - PKR 78,000+ Monthly PotentialSchedule: Monday to Saturday<ul><li>Shift Option 1: 6:00 PM - 2:00 AM PKT</li><li>Shift Option 2: 8:00 PM - 4:00 AM PKT</li></ul>Introduction Paragraph: ABS International invites motivated customer service professionals to launch their international career as an International Customer Support Specialist at our Karachi facility. We're seeking communication experts passionate about delivering exceptional customer experiences to global clients. This role offers industry-leading compensation, substantial career advancement opportunities, and comprehensive skills development in the expanding international BPO industry. Join our supportive team environment and transform your customer service talent into a rewarding career path with global impact.Key Responsibilities:<ul><li>Resolve complex customer inquiries through phone-based support for international clients</li><li>Build and maintain strong customer relationships to enhance retention and satisfaction</li><li>Collaborate with internal teams to implement effective solution strategies</li><li>Maintain accurate CRM documentation with 90%+ accuracy compliance standards</li><li>Achieve and exceed performance metrics to maximize monthly incentive earnings</li><li>Develop comprehensive product knowledge to provide exceptional service experiences</li></ul>Requirements:<ul><li>1+ years of international customer service experience (BPO/call center background preferred)</li><li>Professional English communication skills (verbal and written) at C1 level or equivalent</li><li>Proven ability to resolve customer issues effectively and efficiently</li><li>Availability for night shift schedules (multiple options available)</li><li>CRM proficiency (Salesforce or Zendesk experience ideal)</li><li>Strong problem-solving, multitasking, and communication abilities</li><li>Technical aptitude and willingness to learn new systems and processes</li></ul>Compensation &amp; Benefits:<ul><li>Base Salary: PKR 40,000 - PKR 45,000 per month</li><li>Performance Bonuses: PKR 20,000 - PKR 30,000+ monthly based on achievable metrics</li><li>Attendance Incentive: Additional PKR 3,000 monthly punctuality bonus</li><li>Total Monthly Earnings: PKR 63,000 - PKR 78,000+ (based on performance)</li><li>Health Insurance: Comprehensive medical coverage for employees</li><li>Financial Wellness: Salary advance program for emergency needs</li><li>Career Investment: Paid certification programs and skill development workshops</li><li>Professional Development: Ongoing training and career advancement opportunities</li></ul>Why Join ABS International?:<ul><li>Industry-Leading Earnings: Total compensation package ranks in top 15% for customer service roles in Karachi</li><li>Career Growth Path: 75% of leadership roles filled internally through our promotion program</li><li>Professional Development: Monthly training sessions and paid certification programs</li><li>Supportive Environment: Modern facility with focus on employee well-being and safety</li><li>Flexible Scheduling: Multiple shift options with predictable earnings and work-life balance</li><li>Global Experience: Build international business skills valued across industries</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

International Customer Support Specialist - Night Shift (BPO Experience)

Concentrix

<div><div><div>Customer Service and Support
</div><div><div><div>Location</div>
<div>Cairo, Egypt</div></div></div><div></div><div><div> 
</div>Job Title:
Customer Acquisition Specialist- Spanish Speakers
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.<ul><li>
Provide accurate weekly/ monthly/ quarterly sales forecast</li><li>
Mastery of product knowledge and technical understanding of services to assess client requirements</li><li>
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage</li><li>
Manage external competitive pressures and handle objections to retain customers or win new customers</li><li>
Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound</li><li>
Work with your team and management to provide a professional experience during all interactions with customers and prospects</li><li>
Maintain the customer management system (CRM) to ensure all relevant data is captured</li><li>
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts</li><li>
Work with a team and report directly to a Sales Manager</li></ul>
Location:
EGY Cairo - Plot no. 53, North Teseen st building 202
Language Requirements:
Spanish
Time Type:
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div><div></div>

Customer Acquisition Specialist- Spanish Speakers

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