bilingual customer service specialist

Flairstech

<div><div><div><div><p><b>Requirements and responsibilities</b></p><div><p><b><br>
Bilingual Support Specialist</b></p><p></p><p><br>
Responsible for supporting stores with Level 1 IT-related problems as well as Triage non-IT issues to the appropriate department.</p><p></p><p><b><br>
Primary Responsibilities:</b></p><ul><li>
Serve as the first point of contact for stores seeking assistance raised by phone, email and/or through a ticket</li><li>
Triage specific concerns related to other teams/department</li><li>
Troubleshoot software, hardware and basic network issues over the phone</li><li>
Follow-up and update end user/store on status of ticket and or resolution</li><li>
Document incidents, problems and troubleshooting steps taken and comments in a ticketing management system</li><li>
Schedule service technicians for any onsite technical support/repairs needed</li><li>
Direct unresolved issues to the next level of support (IT operations-technical support team)</li></ul><p><b><br>
Qualifications and competencies:</b></p><ul><li>
Minimum 2 years experience as a Customer Service or Helpdesk agent</li><li>
Bilingual: French &amp; English (written and spoken)</li><li>
Proven abilities in PC configuration</li><li>
Knowledge of Windows 10, and Google related applications (Google Mail, Google Docs, Google Drive, etc)</li><li>
Knowledge of Apple related Hardware</li><li>
General PC troubleshooting and repair knowledge</li><li>
Proven communication and customer service skills</li><li>
Ability to work in a fast-paced environment and adapt to change</li><li>
Experience in retail considered an asset</li></ul></div></div></div></div></div><p></p>

Bilingual Technical Support Specialist

Magic

<p>Magic Global Village, Dubai, United Arab Emirates</p> <b>Overview</b> <p><b>Join or sign in to find your next job</b></p><p><b>Role:</b> Bilingual Customer Support Specialist - Freelance, Remote</p><p>Magic Global Village, Dubai, United Arab Emirates</p><p>Join to apply for the <b>Bilingual Customer Support Specialist - Freelance, Remote</b> role at <b>Magic</b></p><p><b>Location:</b> Global+</p><p><b>Compensation:</b> $7.00 / hour</p> <b>Description</b> <p>About the Client: Our client is a fast-growing education services company based in California, dedicated to providing personalized academic support to K-12 students. They specialize in college counseling, test preparation, and enrichment programs that help students achieve admission into top universities worldwide. With a strong record of success and a commitment to student excellence, they offer both online and in-person services to families across diverse backgrounds.</p><p><b>Why does this role exist?</b> This role exists to ensure seamless communication and support for students and parents while maintaining smooth operations behind the scenes. The client needs a proactive professional who can manage daily communications, coordinate class schedules, and provide timely updates to both families and instructors. By hiring for this position, the client's goal is to deliver a high-quality customer experience that reduces stress for families and allows instructors to focus on teaching.</p> <b>The Impact you'll make</b> <p><b>Customer Support & Communication</b></p><ul><li>Respond promptly to emails and live chats from students and parents.</li><li>Conduct light follow-up calls when necessary to confirm attendance or resolve concerns.</li><li>Use WeChat for external communications and GChat for internal team updates.</li></ul><p><b>Scheduling & Calendar Management</b></p><ul><li>Coordinate class schedules and ensure accurate updates to the shared calendar.</li><li>Add new classes and sessions to the calendar.</li><li>Remind and follow up with students and parents about scheduled sessions.</li></ul><p><b>Student & Instructor Coordination</b></p><ul><li>Review and update student profiles with accurate information.</li><li>Share important updates with instructor groups to ensure smooth class delivery.</li><li>Act as a liaison between students, parents, and instructors for scheduling and class attendance.</li></ul><p><b>Administrative Organization</b></p><ul><li>Maintain clear records of student interactions and class schedules.</li><li>Support the client's platforms and websites with accurate inputs.</li><li>Assist in coordinating events or special sessions when needed.</li></ul> <b>Skills, Knowledge and Expertise</b> <p><b>Required:</b></p><ul><li>Minimum 1-2 years of customer service experience (email, chat, and/or phone).</li><li>Proven experience supporting a service-based business or education-related services.</li><li>Strong bilingual skills: English and Mandarin (written and spoken).</li><li>Demonstrated ability to manage calendars and schedules.</li><li>Strong organizational skills with high attention to detail.</li><li>WFH Set-Up: Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.</li><li>Internet speed of at least 40MBPS</li><li>Headset with an extended mic that has noise cancellation and a webcam</li><li>Back-up computer and internet connection</li><li>Quiet, dedicated workspace at home</li></ul><p><b>Your Superpowers:</b></p><ul><li>Excellent written and verbal communication skills in English and Mandarin.</li><li>Tech-savvy with strong working knowledge of Google Workspace (Gmail, GDocs, GSheets, GMeet, Calendar).</li><li>Adaptability to quickly learn client platforms and tools</li><li>Strong interpersonal skills-empathetic, patient, and proactive.</li><li>Detail-oriented with the ability to manage multiple tasks simultaneously.</li></ul><p><b>You should apply if </b></p><ul><li>You enjoy helping students and parents feel supported and well-informed.</li><li>You are proactive, adaptable, and thrive in fast-paced environments.</li><li>You believe in the importance of education and are motivated by making a difference in students' academic journeys.</li><li>You value accuracy, clear communication, and take pride in being detail-oriented.</li><li>You're comfortable working independently while being a reliable team player.</li></ul> <b>What to expect</b> <p><b>Work Setup:</b></p><ul><li>Remote position</li><li>Must have a reliable internet connection and a quiet workspace</li><li>Required to provide own computer with Intel Core i5 or equivalent or higher</li></ul><p><b>Working Hours:</b></p><ul><li>32 hours per week</li><li>10 AM-7 PM Pacific Time, with 1 hour unpaid break</li><li>Thursday to Sunday, Pacific Time</li></ul><p><b>Compensation:</b></p><ul><li>$7 per hour</li><li>No benefits package included</li></ul> <b>Benefits</b> <ul><li><b>Seniority level</b></li><li>Executive</li></ul> <b>Employment type</b> <ul><li>Part-time</li></ul> <b>Job function</b> <ul><li>Other</li><li>Industries: Software Development</li></ul><p>Referrals increase your chances of interviewing at Magic by 2x</p><p>Get notified about new Customer Support Specialist jobs in Global Village, Dubai, United Arab Emirates.</p><p>Dubai, Dubai, United Arab Emirates 3 hours ago</p><p>Accounts Receivable Specialist - Freelance, Remote</p><p>Global Village, Dubai, United Arab Emirates 2 days ago</p><p>ATM Technician Customer Support (UAE Nationals only)</p><p>Bilingual Executive Assistant - Freelance, Remote</p><p>Global Village, Dubai, United Arab Emirates 1 month ago</p><p>Global Village, Dubai, United Arab Emirates 23 hours ago</p><p>We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.</p>

Bilingual Customer Support Specialist - Freelance, Remote

Buzzballz

<div>Job Description/Responsibilities:
<div><b>
HR Shared Services Specialist - Bilingual</b></div><div></div><div><br>
As our team continues to grow, we are excited to add a new HR Shared Services Specialist to support our expanding HR Operations function and overall HR Service Delivery Model. This role plays a key part in managing critical team member lifecycle processes&mdash;including onboarding, orientation, internal mobility, relocation, offboarding, and compensation actions. Working closely with HR Business Partners, Centers of Excellence, managers, vendors, and team members, this position ensures exceptional service delivery through timely support, efficient processing, and subject-matter expertise in all supported HR processes. The Specialist also serves as the first point of contact for HR-related questions, responding to incoming calls and cases related to a wide range of common HR processes.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li><div>
Serve as the primary point of contact for team member inquiries regarding HR policies, payroll, benefits, and other HR matters. Provide responsive support using call and case management processes and technologies.</div></li><li><div>
Take ownership of inquiries to ensure accurate, prompt, and consistent resolution. Escalate or transition requests when needed, ensuring a warm handoff and exceptional customer experience.</div></li><li><div>
Manage essential lifecycle processes such as onboarding, job transfers, compensation changes, offboarding, and position management.</div></li><li><div>
Process HR transactions&mdash;including new hires, promotions, terminations, transfers, and other employment changes&mdash;in alignment with established procedures. Ensure accuracy and completeness of all data within HR systems.</div></li><li><div>
Partner with COEs to support team members with benefits enrollment and changes, payroll-related inquiries (paycheck discrepancies, tax withholding, direct deposit), and other HR programs. Collaborate with payroll to resolve processing errors and discrepancies.</div></li><li>
Maintain strict confidentiality and ensure compliance with federal, state, and local labor laws. Uphold data integrity and properly maintain records, documentation, and HR files.</li><li><div>
Identify and recommend process improvements to enhance workflow efficiency and overall service delivery.</div></li></ul>
Qualifications/Requirements:
<h3 class="jobSectionHeader"><b>Must-Have Qualifications</b></h3><ul><li><div>
High school diploma or GED equivalent</div></li><li><div>
Minimum 2+ years of relevant HR or HR Shared Services experience</div></li><li><div>
At least 2 years of transactional HR processing experience</div></li><li><div>
Strong time management and organizational skills with the ability to handle multiple priorities</div></li><li><div>
Exceptional attention to detail and accuracy</div></li><li><div>
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and related office software</div></li><li><div>
Strong written and verbal communication skills, with the ability to engage effectively across all levels of the organization</div></li></ul><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li><div>
Bachelor&rsquo;s degree</div></li><li>
Bilingual (English/Spanish)</li></ul><h3 class="jobSectionHeader"><b>
Physical Requirements</b></h3><ul><li><div>
In-person attendance required - hybrid schedule based in our Carrollton, TX office</div></li></ul><div></div><div><i><br>
Placement within the salary range is calculated based upon years of directly relatable experience for the position.</i></div><div></div><div><br>
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#LI-Hybrid</div><div>
#LI-TH1</div><div>
#onsite</div></div>

HR Shared Services Specialist - Bilingual

REDTECH RECRUIT

<p>A brilliant opportunity for a talented bilingual (Spanish/English) Graduate to work as a Product Specialist, joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is an ideal time to join this growing organisation and be guided by some of the brightest minds in this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform.<b>Location: </b>Central London- 3 days in office / 2 days remote<b>Salary:</b> Competitive + bonus + healthcare, pension, etc.<b>Requirements for Product Specialist - Graduate Level</b></p> <ul> <li>A minimum of a 2.1 bachelors from an internationally renowned University in a STEM or Law related discipline</li><li>At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV).</li><li>Basic scripting knowledge in Python or Bash</li><li>Excellent customer-facing skills</li><li>You have a sales spark - while this role isn't a focused sales role, this is required due to the nature of the role</li><li>A motivated self-starter with a problem-solving attitude</li><li>Strong aptitude for picking up technologies</li><li>Ability to work with autonomy and as part of a team</li><li>Great communication skills with fluent spoken and written English & Spanish (Business level).</li></ul> <p><b>Responsibilities for Product Specialist - Graduate Level</b></p> <ul> <li>You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team)</li><li>Manage live customer projects from planning to final review</li><li>Provide customer training to new and existing customers</li><li>Deliver workflow advice to customers using the product</li><li>Identify significant new projects</li><li>Basic troubleshooting, and escalation of issues to the tech team</li><li>Gain an in-depth understanding of the company's technology so you can advise customers how to import/export data</li><li>Provide updates to the management team on accounts</li></ul> <p><b>What this offers</b></p> <ul> <li>Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates</li><li>An exciting opportunity supporting projects on a machine learning platform</li><li>A good remuneration and benefits package</li></ul> <p><b>Applications</b></p> <p>If you and bilingual, have top academics and would like to apply, we would love to hear from you. Please ensure when applying you include your degree classification/GPA and your A Level grades (or UCAS equivalent) on your CV. Please send an up-to-date CV via the relevant link.We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website).</p>

Product Specialist - Spanish Speaking

Activ8 Chicago

<p>A global industrial supplier based near Troy, Michigan is seeking for <b>Korean/ English Bilingual HR Specialist </b>to join their team.</p><p>Responsibilities- <b>Korean/ English Bilingual HR Specialist</b>:</p><ul><li>Provide updates to company policies and guidelines to their employees</li><li>Assist the other HR member with conducting Human Resources meetings</li><li>Maintain employee records</li><li>Conduct unemployment claims, hiring procedures, any other benefits claims</li><li>Reviews policies and practices to maintain compliance with federal, state, and local employment laws and regulations</li><li>Evaluate employee performance and oversee payroll processing, vacation, attendance, FMLA, workers compensation, etc.</li><li>Perform other duties if necessary</li></ul><p>Requirements &ndash; <b>Korean-English Bilingual HR Specialist</b>:</p><ul><li>Bachelors in Business Administration, Human Resources Management</li><li>1-3 years of Human Resources experience preferably in manufacturing industry</li><li>ERP software experience is plus &ndash; ADP, Peoplesoft, SAP etc.</li><li>Existing knowledge of labor laws and managing HR functions</li><li><b>Business-level of both Korean and English language skill is must (Speaking/ Listening/ Reading/ Writing)</b></li><li>Excellent verbal and written communications skills</li><li>Comfortable working in flexible schedule if needed</li><li>Proficient in MS Office suites (Word, Excel, PowerPoint)</li></ul><p>==============================================================</p><p>Activ8 Recruitment &amp; Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food &amp; Beverage, Logistics, Manufacturing, Oil &amp; Gas, Banking &amp; Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you&rsquo;re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.</p><p>We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.</p><p>We prioritize direct applicants; third-party resumes may not be reviewed.</p><p>Job Type: Full-time</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Korean/ English Bilingual HR Specialist - Onsite Part/ Full-Time (35637)

Pilgrim's

<div><p><b>Description</b></p><p></p><div><p><br>
</p></div><br>
<p></p><p>Onboarding Specialist &ndash; Bilingual English/Spanish or English/Somali</p><p></p><p><br>
At Pilgrim&rsquo;s, Safety Is A Condition, which means the safety of our team members comes first - always.</p><p></p><p><br>
Help new Sanitation team members succeed from day one! At Pilgrim&rsquo;s, we believe safety and growth go hand in hand. As an Onboarding Specialist in Cold Spring, MN, you&rsquo;ll play a vital role in welcoming new hires to our Sanitation team, guiding them through their first 60 days, and ensuring they have the tools and confidence to thrive in their roles.</p><p></p><p><br>
Responsibilities:</p><ul><li>
Ensure new hires meet all safety policies and expectations.
</li><li>Manage the onboarding experience from day 1 through 60 days or until qualification.
</li><li>Provide hands-on training on the production floor (90&ndash;95% of your time).
</li><li>Track and evaluate training progress, attendance, and qualification status.
</li><li>Foster positive relationships between new hires and supervisors.
</li><li>Assist with monthly Alchemy training and provide administrative support.
</li><li>Collaborate with HR and Operations to ensure successful onboarding.
</li><li>Participate in HR and company committees.</li><li>
Other duties as assigned.</li></ul><p></p><p><br>
What You&rsquo;ll Need:</p><ul><li>
Education: High school diploma or equivalent required; college coursework in HR or Communications preferred.</li><li>
Experience: Previous training experience preferred; positive and motivated attitude.</li><li>
Language Skills: Bilingual English/Spanish or English/Somali required.
</li><li>Skills: Strong communication skills and professional demeanor; ability to work in hot and cold environments and stand for long periods; excellent organizational and time management skills; flexible schedule (including weekends as needed); independent, confident, and reliable with great attendance.</li></ul><p></p><p><br>
Why Work for Pilgrim&rsquo;s?</p><ul><li>
Schedule: Monday &ndash; Friday with occasional weekends and holidays. Afternoon shift hours;</li><li>
Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;</li><li>
Paid Time Off: Sick leave, vacation, company-observed holidays or, any other statutorily required paid leave;</li><li>
401(k): company match begins after the first year of service and follows the company vesting schedule;
</li><li>Base hourly salary of $25.20/hr;</li><li>
Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs;</li><li>
Better Futures</li></ul><p></p><p><br>
The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.</p><p><br>
</p><p>About us: Pilgrim&rsquo;s is a leading global food company with more than 62,000 team members worldwide. The company processes, prepares, packages, and delivers fresh, frozen, and value-added food products for customers in more than 100 countries. Pilgrim&rsquo;s operates protein processing plants and prepared foods facilities in 14 states, Puerto Rico, Mexico, the U.K, the Republic of Ireland and continental Europe.</p><p></p><p><br>
Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.</p><p><br>
</p><p>Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity</p><p><br>
</p><p>EOE, including disability/vets</p><p></p><p><br>
Unsolicited Assistance: JBS and its companies do not accept unsolicited assistance from any recruitment vendors for any of our open jobs. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.</p></div><p></p>

Onboarding Specialist - Bilingual Spanish or Somali

Callnovo

<p><b>Company:</b> Callnovo<br/><b>Job Location:</b> Cairo, Egypt<br/><b>Job Type:</b> Full-time</p><p><b>Job Description:</b><br/>We are seeking a skilled Bilingual Customer Service Representative fluent in both English and Italian to join our team in Cairo. In this role, you will provide exceptional after-sales support for our power bank product line, serving customers across multiple channels.</p><p><b>Responsibilities:</b></p><ul><li>Handle customer inquiries and provide solutions via voice, chat, and email</li><li>Manage e-commerce after-sales service processes</li><li>Build positive customer relationships through professional communication</li><li>Maintain accurate records of customer interactions</li></ul><p><b>Requirements:</b></p><ul><li>Fluent in English and Italian (verbal and written)</li><li>2+ years of customer service experience</li><li>Experience with e-commerce after-sales service</li><li>College degree or equivalent</li><li>Excellent communication and problem-solving skills</li><li>Strong learning ability and reliable work history</li></ul><p><b>Schedule:</b></p><ul><li>Monday to Friday, 9:00 AM - 6:00 PM Italy Time</li></ul><p><b>Benefits:</b></p><ul><li>Competitive compensation package</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Located in Cairo</li></ul><p><b>How to Apply:</b><br/>If you are a bilingual professional with customer service experience, we encourage you to apply. Please submit your application through our online portal. Our recruitment team will review your application and contact qualified candidates.</p><p><b>Apply now: https://callnovo.com/apply-now/</b></p><p>Job Type: Full-time</p><p>Pay: E&pound;42,322.00 - E&pound;56,430.00 per month</p>

Bilingual Customer Service Representative (English & Italian)

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