bilingual customer service specialist

Magic

Magic Global Village, Dubai, United Arab Emirates Overview Join or sign in to find your next jobRole: Bilingual Customer Support Specialist - Freelance, RemoteMagic Global Village, Dubai, United Arab EmiratesJoin to apply for the Bilingual Customer Support Specialist - Freelance, Remote role at MagicLocation: Global+Compensation: $7.00 / hour Description About the Client: Our client is a fast-growing education services company based in California, dedicated to providing personalized academic support to K-12 students. They specialize in college counseling, test preparation, and enrichment programs that help students achieve admission into top universities worldwide. With a strong record of success and a commitment to student excellence, they offer both online and in-person services to families across diverse backgrounds.Why does this role exist? This role exists to ensure seamless communication and support for students and parents while maintaining smooth operations behind the scenes. The client needs a proactive professional who can manage daily communications, coordinate class schedules, and provide timely updates to both families and instructors. By hiring for this position, the client's goal is to deliver a high-quality customer experience that reduces stress for families and allows instructors to focus on teaching. The Impact you'll make Customer Support & Communication<ul><li>Respond promptly to emails and live chats from students and parents.</li><li>Conduct light follow-up calls when necessary to confirm attendance or resolve concerns.</li><li>Use WeChat for external communications and GChat for internal team updates.</li></ul>Scheduling & Calendar Management<ul><li>Coordinate class schedules and ensure accurate updates to the shared calendar.</li><li>Add new classes and sessions to the calendar.</li><li>Remind and follow up with students and parents about scheduled sessions.</li></ul>Student & Instructor Coordination<ul><li>Review and update student profiles with accurate information.</li><li>Share important updates with instructor groups to ensure smooth class delivery.</li><li>Act as a liaison between students, parents, and instructors for scheduling and class attendance.</li></ul>Administrative Organization<ul><li>Maintain clear records of student interactions and class schedules.</li><li>Support the client's platforms and websites with accurate inputs.</li><li>Assist in coordinating events or special sessions when needed.</li></ul> Skills, Knowledge and Expertise Required:<ul><li>Minimum 1-2 years of customer service experience (email, chat, and/or phone).</li><li>Proven experience supporting a service-based business or education-related services.</li><li>Strong bilingual skills: English and Mandarin (written and spoken).</li><li>Demonstrated ability to manage calendars and schedules.</li><li>Strong organizational skills with high attention to detail.</li><li>WFH Set-Up: Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.</li><li>Internet speed of at least 40MBPS</li><li>Headset with an extended mic that has noise cancellation and a webcam</li><li>Back-up computer and internet connection</li><li>Quiet, dedicated workspace at home</li></ul>Your Superpowers:<ul><li>Excellent written and verbal communication skills in English and Mandarin.</li><li>Tech-savvy with strong working knowledge of Google Workspace (Gmail, GDocs, GSheets, GMeet, Calendar).</li><li>Adaptability to quickly learn client platforms and tools</li><li>Strong interpersonal skills-empathetic, patient, and proactive.</li><li>Detail-oriented with the ability to manage multiple tasks simultaneously.</li></ul>You should apply if <ul><li>You enjoy helping students and parents feel supported and well-informed.</li><li>You are proactive, adaptable, and thrive in fast-paced environments.</li><li>You believe in the importance of education and are motivated by making a difference in students' academic journeys.</li><li>You value accuracy, clear communication, and take pride in being detail-oriented.</li><li>You're comfortable working independently while being a reliable team player.</li></ul> What to expect Work Setup:<ul><li>Remote position</li><li>Must have a reliable internet connection and a quiet workspace</li><li>Required to provide own computer with Intel Core i5 or equivalent or higher</li></ul>Working Hours:<ul><li>32 hours per week</li><li>10 AM-7 PM Pacific Time, with 1 hour unpaid break</li><li>Thursday to Sunday, Pacific Time</li></ul>Compensation:<ul><li>$7 per hour</li><li>No benefits package included</li></ul> Benefits <ul><li>Seniority level</li><li>Executive</li></ul> Employment type <ul><li>Part-time</li></ul> Job function <ul><li>Other</li><li>Industries: Software Development</li></ul>Referrals increase your chances of interviewing at Magic by 2xGet notified about new Customer Support Specialist jobs in Global Village, Dubai, United Arab Emirates.Dubai, Dubai, United Arab Emirates 3 hours agoAccounts Receivable Specialist - Freelance, RemoteGlobal Village, Dubai, United Arab Emirates 2 days agoATM Technician Customer Support (UAE Nationals only)Bilingual Executive Assistant - Freelance, RemoteGlobal Village, Dubai, United Arab Emirates 1 month agoGlobal Village, Dubai, United Arab Emirates 23 hours agoWe're unlocking community knowledge in a new way. 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Bilingual Customer Support Specialist - Freelance, Remote

The Lisinski Law Firm

<div>About The Lisinski Law Firm 
Firm Mission Statement
Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents. 
About the role 
The Intake Specialist performs the initial consultation with our clients to determine which of our services best fits their specific situation. This role involves gathering information, assessing client needs and ensuring a smooth entry into the firm. The Intake Specialist plays a crucial role in driving revenue by delivering the highest quality service to our clients.<ul><li>
Schedule: Full time, Tuesday to Saturday 8:30 am to 5:30 pm EST Local time.</li><li>
Rate: 23$ per hour + Bonus.</li><li>
On- site</li></ul> 
What you'll do 
1. Learn, memorize, and research the case types we offer at the firm based on Attorney&rsquo;s guidelines. 
2. Conduct one-hour interviews with potential clients and initiate a potential case type based on the Attorney&rsquo;s direction, training, FAQ documents, and other communications. 
3. Lead Interviews with approved sales scripts and empathy to build rapport with potential clients. 
4. Review case pricing with clients and determine their best payment option to start a potential case type. Involve the Intake Manager or Intake Assistant Manager to approve manager specials or payment plans. 
5. Educate clients on the benefits of partnering with our firm and the payment options available to them. 
6. Convert potential leads into admitted clients based on benefits and values of each case type. 
7. Schedule and follow up with all leads that have potential case types to clarify information, answer questions, and encourage engagement with the firm. 
8. If eligible, based on client&rsquo;s initial down payment, this individual is responsible for scheduling the sign-up appointment. 
9. Responsible for sending contracts to clients following down payment. 
10. Stay up to date on weekly legal training with firm attorneys. 
Qualifications 
1. Bilingual (Spanish English) B2-C1] 
2. Proficient with Microsoft Office Suite or related software 
3. High School Diploma or equivalent experience 
4. Excellent verbal and written communication skills 
5. Possess excellent bilingual (English and Spanish) interpersonal and communication skills, both written and verbal 
6. World class customer service and selling skills 
7. Proven ability to meet deadlines and time manage themselves 
8. Impeccable organizational skills and attention to detail 
9. Strong problem-solving skills 
10. Experience in sales or metrics-based environment preferred</div>

Bilingual Intake Specialist

Activ8 Chicago

A global industrial supplier based near Troy, Michigan is seeking for Korean/ English Bilingual HR Specialist to join their team.Responsibilities- Korean/ English Bilingual HR Specialist:<ul><li>Provide updates to company policies and guidelines to their employees</li><li>Assist the other HR member with conducting Human Resources meetings</li><li>Maintain employee records</li><li>Conduct unemployment claims, hiring procedures, any other benefits claims</li><li>Reviews policies and practices to maintain compliance with federal, state, and local employment laws and regulations</li><li>Evaluate employee performance and oversee payroll processing, vacation, attendance, FMLA, workers compensation, etc.</li><li>Perform other duties if necessary</li></ul>Requirements &ndash; Korean-English Bilingual HR Specialist:<ul><li>Bachelors in Business Administration, Human Resources Management</li><li>1-3 years of Human Resources experience preferably in manufacturing industry</li><li>ERP software experience is plus &ndash; ADP, Peoplesoft, SAP etc.</li><li>Existing knowledge of labor laws and managing HR functions</li><li>Business-level of both Korean and English language skill is must (Speaking/ Listening/ Reading/ Writing)</li><li>Excellent verbal and written communications skills</li><li>Comfortable working in flexible schedule if needed</li><li>Proficient in MS Office suites (Word, Excel, PowerPoint)</li></ul>==============================================================Activ8 Recruitment &amp; Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food &amp; Beverage, Logistics, Manufacturing, Oil &amp; Gas, Banking &amp; Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you&rsquo;re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.We prioritize direct applicants; third-party resumes may not be reviewed.Job Type: Full-timeJob Type: Full-timePay: $50,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Korean/ English Bilingual HR Specialist - Onsite Part/ Full-Time (35637)

REDTECH RECRUIT

A brilliant opportunity for a talented bilingual (Spanish/English) Graduate to work as a Product Specialist, joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is an ideal time to join this growing organisation and be guided by some of the brightest minds in this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform.Location: Central London- 3 days in office / 2 days remoteSalary: Competitive + bonus + healthcare, pension, etc.Requirements for Product Specialist - Graduate Level <ul> <li>A minimum of a 2.1 bachelors from an internationally renowned University in a STEM or Law related discipline</li><li>At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV).</li><li>Basic scripting knowledge in Python or Bash</li><li>Excellent customer-facing skills</li><li>You have a sales spark - while this role isn't a focused sales role, this is required due to the nature of the role</li><li>A motivated self-starter with a problem-solving attitude</li><li>Strong aptitude for picking up technologies</li><li>Ability to work with autonomy and as part of a team</li><li>Great communication skills with fluent spoken and written English & Spanish (Business level).</li></ul> Responsibilities for Product Specialist - Graduate Level <ul> <li>You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team)</li><li>Manage live customer projects from planning to final review</li><li>Provide customer training to new and existing customers</li><li>Deliver workflow advice to customers using the product</li><li>Identify significant new projects</li><li>Basic troubleshooting, and escalation of issues to the tech team</li><li>Gain an in-depth understanding of the company's technology so you can advise customers how to import/export data</li><li>Provide updates to the management team on accounts</li></ul> What this offers <ul> <li>Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates</li><li>An exciting opportunity supporting projects on a machine learning platform</li><li>A good remuneration and benefits package</li></ul> Applications If you and bilingual, have top academics and would like to apply, we would love to hear from you. Please ensure when applying you include your degree classification/GPA and your A Level grades (or UCAS equivalent) on your CV. Please send an up-to-date CV via the relevant link.We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website).

Product Specialist - Spanish Speaking

Global industrial supplier company near Phoenix, AZ is currently seeking a Bilingual (Korean-English) Purchasing Specialist to join their team. Entry-level is welcome!Responsibilities of Bilingual (Korean-English) Purchasing Specialist &middot; Maintain good relationship with manufacturer client and vendors&middot; Research and communicate with new/ existing vendors to build up a plan for procuring supplies client requested&middot; Analyze the market price of the materials from different suppliers based on quality-level and shipping costs etc.&middot; Maintain communications along with other departments regarding order specifications and prevent for possible damage/ loss/ delay/ complaint from customers.&middot; Analyze present and past order progress reports and make suggestions to prevent any delays/ issues with orders.&middot; Report to management with summarized status report and revised plan for improvement how to increase sales level with their products.&middot; Perform all other duties as assigned.Qualifications of Bilingual (Korean-English) Purchasing Specialist &middot; At least supply chain-related internship experience or 1-3 years of purchasing experience at manufacturing industry&middot; Bachelors in Supply Chain Management, Business Administration, Marketing, Communication and related field.&middot; Experience with ERP software &ndash; MS Dynamics, SAP, AS400 etc. is huge plus&middot; Proficient in Microsoft Office suite, especially Excel&middot; Ability to be flexible to work effectively with a wide variety of people and to work responsibly and effectively in a multicultural environment&middot; Ability to multi-task and perform duties time efficiently&middot; Team-worker, Detail-oriented, Responsible, Punctual, Self-motivated==============================================================Activ8 Recruitment &amp; Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food &amp; Beverage, Logistics, Manufacturing, Oil &amp; Gas, Banking &amp; Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you&rsquo;re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.We prioritize direct applicants; third-party resumes may not be reviewed.Job Type: Full-timeJob Type: Full-timePay: $50,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Bilingual (Korean-English) Purchasing Specialist (35549)

Coe Press Equipment

<div>ABOUT COE PRESS EQUIPMENT
Established in 1976, COE Press Equipment designs and manufactures a complete line of premiere coil handling and servo roll feed equipment from stand-alone roll feeds, straighteners, reels, cradles and air feeds to complete integrated feed lines and cut-to-length systems.
We are dedicated to providing the highest quality of products, services and solutions for our customers throughout the world. We earn our customer&rsquo;s loyalty by providing high-value, innovative, and technically advanced systems that are delivered on-time and on-budget. We are committed to continuous research and development, world-class engineering, vertically integrated manufacturing, and relentless customer service.
Our solutions are developed by an experienced staff of dedicated employees that utilize best practices in a dynamic work environment.
We work together as a team so our weaknesses become stronger and our strengths are unsurpassed. If this sounds exciting, we&rsquo;d love to hear from you! 
THE IDEAL CANDIDATE WILL:<div><ul><li>
Love to get their hands dirty, be known as a &ldquo;gearhead&rdquo;,</li><li>
Set, Pursue, and attain achievable goals, regardless of obstacles or circumstances,</li><li>
Establish a process for activities that lead to the implementation of systems, procedures or outcomes,</li><li>
Be responsible for their own actions and decisions,</li><li>
Be open to customers and listen to what they are saying, read between the lines to determine what their needs are,</li></ul></div><div></div> 
THE PARTS SPECIALIST WILL:<ul><li>
Handle incoming customer calls for parts for COE and SESCO machines.</li><li>
Handle customer complaints and disputes and communicate with Sales Department.</li><li>
Prepare quotes for parts using standard costs, reference BOM&rsquo;s and cost estimating.</li><li>
Prepare accurate quotes to include all necessary parts, shop labor, and field labor using standard costs, reference BOM&rsquo;s, and cost estimating.</li><li>
Support to customers with technical information, machine manuals and documentation.</li><li>
Take customer calls, screen and send to appropriate support contact.</li></ul><div></div> 
REQUIREMENTS:<ul><li>
Bilingual (fluent level) in Spanish and English Required</li><li>
Bachelor&rsquo;s Degree or equivalent background in industrial coil handling equipment is preferred</li><li>
Detail and results oriented</li><li>
Prior Parts Sales Experience preferred.</li><li>
Ability to work in a team environment is required</li><li>
Strong problem-solving capabilities, strong sense of responsibility &amp; self-motivation</li><li>
Demonstrated ability to interact with customers and provide excellent customer service</li></ul>
Coe Press Equipment is Proud to be an Equal Opportunity Employer</div>

Parts Specialist - Spanish/English Bilingual

A global logistics company in the Carlstadt, NJ area is looking for a Bilingual (English / Japanese) Moving Coordinator. This is a full-time, direct hire, on-site position.Bilingual (English / Japanese) Moving Coordinator Responsibilities Include:&middot; Involved in pre-moving planning to final delivery&middot; Enter shipment data into database and logistic systems (ie: inventory list and shipment detail)&middot; Handle packing of household items, including furniture and big items&middot; Assist in transporting, loading, unloading and packing of household items&middot; Travel to customer locations for moving coordination&middot; Communicate with customers regarding shipment details and advise any potential issues&middot; Ensure all shipment documents are completed&middot; Perform basic office duties such as photo-copying, data entry and so on&middot; Other duties as assignedBilingual (English / Japanese) Moving Coordinator Requirements Include:&middot; Business level in Japanese is required&middot; High school diploma or equivalent is required; Associate or college degree in Logistics is preferred&middot; 1-2 years of administrative or customer service experience is preferred&middot; Ability to travel locally&middot; Valid Driver&rsquo;s license&middot; Ability to be flexible to work effectively with wide variety of people and to work responsibly and effectively in a multicultural environment&middot; Excellent communication (Speaking, Writing, Reading, Listening) and presentation skills&middot; Ability to multi-task and perform duties time efficiently&middot; Team-worker, Detail-oriented, Responsible, Punctual, Self-motivated&middot; Proficient in Microsoft Office suite, especially Excel&middot; While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 50 pounds, lift in excess of 50 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.Job Type: Full-timePay: $40,000.00 - $45,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Bilingual (English / Japanese) Moving Coordinator (AL33512)

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