bilingual customer service specialist

LAGGAR

We are seeking an articulate Bilingual Customer Service Specialist fluent in Arabic and English. The primary responsibility of this role is answering customer inquiries and resolving issues across phone, email, and live chat. Excellent communication and clarity are our top priorities.Key Responsibilities:- Answer incoming customer queries, requests, and complaints promptly in fluent Arabic and English.- Provide clear, accurate, and concise solutions to customer issues.- Maintain professional and helpful communication across all channels.Salary : To be discussed in the interview.Application Question(s):<ul><li>Do you speak Arabic and English fluently?</li><li>Can you read &amp; text in Arabic?</li></ul>Work Location: In person

Customer Service Representative

X-Ray Mobile Texas

<div>Dispatch &amp; Patient Coordination Specialist 
Full-Time | Greater Houston Area
Role Overview 
We are seeking a highly organized Dispatcher &amp; Patient Coordination Specialist who is Bilingual in English and Spanish
You will dispatch mobile diagnostic services, conduct patient pre-qualifications, maintain disciplined documentation, and ensure proactive, closed-loop communication. Success requires strong follow-through, prioritization skills, and calm professionalism under pressure.
Key Responsibilities
<ul><li>Triage incoming orders (fax, portal, email, phone)
</li><li>Accurately log all activity
</li><li>Assign technologists based on location, modality, and urgency
</li><li>Coordinate same-day and next-day appointments efficiently
</li><li>Confirm appointments with clients and set clear expectations
</li><li>Conduct outbound calls to gather demographics and scheduling details
</li><li>Assess exam readiness and escalate barriers
</li><li>Verify insurance using approved tools (Availity, Novitas and others)
</li><li>Maintain complete, real-time notes for every interaction
</li><li>Proactively update facilities on scheduling issues
</li><li>Coordinate closely with technologists and billing staff
</li></ul>What Success Looks Like
<ul><li>Orders are accurate and rarely require rework
</li><li>Missed exams are minimized through proactive follow-up
</li><li>Technologists arrive informed and prepared
</li><li>Documentation is complete and reliable
</li><li>Patients and facilities feel confident in our process
</li></ul>Qualifications
<ul><li>Experience in dispatch, scheduling and healthcare coordination</li><li>
Computer skills
</li><li>Strong customer service mindset
</li><li>Exceptional attention to detail and documentation discipline
</li><li>Ability to manage high call volume
</li><li>Strong prioritization and time management skills
</li><li>Clear written and verbal communication
</li><li>High accountability and follow-through
</li><li>Bilingual - Spanish and English
</li></ul>Schedule 
Willing to work Tuesday through Saturday approximately 10am-6pm. Flexibility and reliability are essential. Saturday will be a work from home day.</div>

Dispatch & Patient Coordination Specialist - Bilingual English and Spanish - Tuesday through Saturday 10am to 6pm

ProCare solutions

<div>About Procare

ChildPlus by Procare Solutions, exists to help our users monitor and manage their programs, to make informed decisions, and maintain compliance. With more than 35 years of experience, ChildPlus Software was the first Head Start data management software to simplify the day-to-day challenges of Head Start operations with outstanding software, service, and support. Our seamless design is easy to adopt and allows users to customize nearly every feature for a truly unique experience. With ChildPlus, you can centralize your children&rsquo;s data, analyze reports to make data-driven decisions, and track trends. Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and 
unparalleled service.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.
A Little About the Role

The Bilingual Customer Support Specialist will be responsible for completing Customer Requests through HubSpot Tickets. Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a timely manner. This includes identifying the customer&rsquo;s issues, and utilizing troubleshooting, researching, and excellent communication skills to complete each ticket.

What you&rsquo;ll do:
<ul>
<li>Primarily responsible for delivering service and support to clients via telephone, e-mail, chat, and appointments</li>
<li>Communicate professionally and effectively in client interactions</li>
<li>Provide technical assistance and guidance in all aspects of the software</li>
<li>Ask probing questions to obtain an accurate understanding of client&rsquo;s needs</li>
<li>Research and provide possible solutions by using analytical, problem-solving, departmental resources, and organizational skills</li>
<li>Troubleshoot and escalate all potential issues appropriately</li>
<li>Accurately document all internal and external communications in a timely manner</li>
<li>Review open cases daily and complete follow-up weekly</li>
<li>Conduct peer reviews and peer audits as needed</li>
<li>Provide backup reception duties for phone, email, appointments, and chats as needed</li>
<li>Follow all departmental processes and procedures</li>
<li>Perform additional office, documentation, customer service, and special project tasks as required</li>
</ul>
Our ideal candidate will have:
<ul>
<li>At least 1 year of customer service experience</li>
<li>Must be able to communicate with customers both verbally and with written communication in both English and Spanish</li>
<li>Ability to multi-task, set priorities, and manage time effectively while providing outstanding customer service</li>
<li>Flexible, detail-oriented, self-starter that is a highly motivated quick learner</li>
<li>Must possess exceptional communication, analytical, problem-solving, and organizational skills</li>
<li>Ability to handle complex/stressful situations with a high level of professionalism</li>
<li>Strong team orientation with a focus on collaboration</li>
<li>Bachelor&rsquo;s Degree preferred OR equivalent work experience</li>
<li>Experience using HubSpot, Slack, SharePoint, and DevOps</li>
<li>Familiarity with client ticketing systems, VOIP, appointment, video, and chat software</li>
<li>Experience with SQL, DevExpress, collaboration software, data visualization, messaging, API, and integration tools</li>
<li>Technical writing experience</li>
<li>Knowledge of Head Start/Early Head Start</li>
<li>Experience using ChildPlus Software</li>
</ul>
Physical Requirements:
<ul>
<li>This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods</li>
<li>Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees</li>
<li>Use of computer, telephone, and other office equipment for the greater part of the workday</li>
<li>Occasional travel may be required for this position</li>
</ul>
Why Procare?
<ul>
<li>Excellent comprehensive benefits packages including: medical, dental, &amp; vision plans</li>
<li>HSA option with employer contributions</li>
<li>Vacation time, holidays, sick days, volunteer &amp; personal days</li>
<li>401K Plan with employer match and immediate vesting</li>
<li>Employee Stock Purchase Plan</li>
<li>Employee Discount Program</li>
<li>Medical, Dependent Care, and Transportation FSA Plans</li>
<li>Company paid Short and Long-Term disability and Life Insurance</li>
<li>RTD EcoPass for all Denver employees</li>
<li>Tuition Reimbursement and continued Professional Development</li>
<li>Fast paced, high energy workplace environment in prime downtown location</li>
<li>Regular company provided meals</li>
</ul>
Salary

$23 - $25/year DOE

Location

This position is based in our Atlanta, GA office. We are currently in a hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Atlanta, GA office a minimum of 3 days a week.</div>

Bilingual Customer Support Specialist

3T Septic Services LLC

Assistant Customer Service Coordinator (Bilingual English/Spanish)Position3T Septic Services is seeking an energetic, detail-oriented, and bilingual (English/Spanish) Assistant Customer Service Coordinator to join our growing team. This position offers hands-on training while shadowing our current Customer Service Representative (CSR) expert.The ideal candidate will serve as a point of contact for our clients, providing exceptional customer support while ensuring smooth communication, efficient problem resolution, and outstanding customer experiences. This is a paid part time position with opportunities to develop skills in customer service, daily operations, scheduling, bookkeeping, and data management.Key ResponsibilitiesCustomer Support<ul><li>Answer incoming calls and respond to customer inquiries.</li><li>Troubleshoot customer concerns and provide support for septic system emergencies, alarm situations, repairs, and installation questions.</li><li>Deliver professional, courteous, and empathetic customer service.</li></ul>Scheduling &amp; Operations Coordination<ul><li>Schedule installation crews, service technicians, repairs, and alarm calls using Google Calendar.</li><li>Coordinate communication between field personnel and office staff to ensure efficient daily operations.</li><li>Assist with permit processing and administrative tasks.</li></ul>Financial Coordination<ul><li>Prepare and send project estimates and customer invoices.</li><li>Maintain accurate bookkeeping and records using QuickBooks Online.</li><li>Assist with tracking customer payments and project documentation.</li></ul>Office Administration<ul><li>Maintain organized customer records and files.</li><li>Enter accurate customer and project information into company databases.</li><li>Ensure timely and effective communication with customers and team members.</li></ul>Bilingual Customer Service<ul><li>Communicate effectively in both English and Spanish to serve our diverse Central Texas customer base.</li><li>Assist customers with account information, service requests, and general inquiries.</li></ul>Data Management &amp; Customer Relations<ul><li>Accurately document customer interactions and transactions.</li><li>Identify customer needs and recommend appropriate services when applicable.</li><li>Collaborate with team members to resolve complex customer concerns and improve overall customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Fluent in both English and Spanish (required).</li><li>Texas Notary</li><li>Minimum of 5 years of customer service experience.</li><li>Experience in construction, plumbing, septic services, or a related industry is highly preferred.</li><li>Strong customer service and problem-solving abilities.</li><li>Excellent verbal and written communication skills.</li><li>Professional phone etiquette and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency with Microsoft Office applications and general computer systems.</li><li>Experience with Google Calendar and QuickBooks Online is preferred.</li><li>Accurate data entry and record-keeping skills.</li><li>Ability to remain calm, professional, and solution-focused during high-stress situations.What We're Looking For</li></ul>The ideal candidate is highly organized, dependable, and motivated to learn. They thrive in a fast-paced environment, enjoy helping customers, and can effectively balance multiple priorities while maintaining exceptional attention to detail.This job description is intended to provide a general overview of the position and does not encompass all duties, responsibilities, or qualifications that may be required. Responsibilities may be added, modified, or reassigned as business needs evolve. Employees may be asked to perform other duties as assigned.Pay: $31,304.00 per yearEducation:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Customer service: 5 years (Required)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>License/Certification:<ul><li>Texas Notary (Required)</li></ul>Work Location: In person

Assistant Customer Service Coordinator - Bilingual

Dental Experts of Florida

Job Overview We are seeking a dynamic and compassionate Bilingual (Spanish/English) Dental Call Center Representative to join our vibrant team! In this role, you will be the friendly voice and helpful guide for patients seeking dental care, providing exceptional customer service while efficiently managing appointment scheduling, patient inquiries, and insurance information. Your energetic approach and clear communication will ensure a positive experience for every patient, helping them navigate their dental needs with confidence. This paid position offers an exciting opportunity to make a meaningful impact in a fast-paced healthcare environment while utilizing your multilingual skills and medical knowledge.Duties<ul><li>Handle inbound and outbound calls with enthusiasm, providing accurate information about dental services, appointments, and insurance coverage in both Spanish and English</li><li>Schedule, reschedule, and confirm patient appointments efficiently using computer-based scheduling systems</li><li>Collect and verify patient data, including personal details, medical history, and insurance information through precise data entry</li><li>Assist patients with inquiries regarding dental procedures, billing, and payment options while maintaining professionalism and empathy</li><li>Follow up with patients as needed to confirm appointments or gather additional information to ensure smooth operations</li><li>Maintain detailed records of patient interactions, appointment logs, and communication notes in compliance with confidentiality standards</li><li>Demonstrate excellent phone etiquette and communication skills to foster trust and satisfaction among diverse patient populations</li></ul>Skills<ul><li>Bilingual fluency in Spanish and English with excellent verbal and written communication skills in both languages</li><li>Strong knowledge of medical terminology related to dental care to accurately assist patients and understand their needs</li><li>Proficiency in computer skills including data entry, electronic health records (EHR), and scheduling software</li><li>Exceptional customer service abilities with a friendly demeanor and active listening skills</li><li>Knowledge of phone etiquette best practices to handle inquiries professionally and efficiently</li><li>Previous experience in a medical office or dental call center setting is highly desirable</li><li>Strong analysis skills to identify patient needs quickly and provide appropriate solutions or escalate issues as necessary</li></ul>Join us in delivering outstanding dental care experiences! If you are energetic, detail-oriented, bilingual, and passionate about helping others navigate their healthcare journey&mdash;this is the perfect opportunity for you.Pay: $14.00 - $16.00 per hourWork Location: In person

Bilingual (spanish/english) Dental Call Center Representative

Intelcia

Job Opportunity: Customer Service Specialist (Portuguese Speakers).We are currently recruiting fluent Portuguese speakers to join our international team.We have recently updated our compensation package to attract top talent. Compensation Package:Base Salary: 25,000 EGP Net per month.Performance Bonus: Up to 160 EUR monthly based on KPIs.Key Responsibilities:Provide high-quality customer support via chat.Handle inquiries efficiently while maintaining professional service standards.Requirements:Native or advanced fluency in Portuguese (B2/C1).Strong communication, problem-solving, and time-management skills.Ability to work effectively under pressure and meet team targets.How to Apply: Please send your updated CV to +201505361197 with the subject line &quot;Portuguese Application&quot; or reach out directly via private message.Job Type: Full-timePay: Up to E&pound;35,000.00 per monthWork Location: In person

Portuguese Customer service representative

PNC Financial Services Group

<div>Job Profile<h1 class="jobSectionHeader"> 
Position Overview</h1>
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company&rsquo;s success. As a Bilingual Polish Part Time Teller within PNC's retail branch organization, you will be based in Mt Prospect, IL at the Mt Prospect North branch. Bilingual Polish is required. 
 
Location address: 935 N ELMHURST RD MT PROSPECT, IL 60056
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.<h1 class="jobSectionHeader">
Job Description</h1><ul><li>
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.</li><li>
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.</li><li>
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.</li><li>
Applies product and procedural knowledge to solve customer's problems.</li><li>
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.</li></ul> 
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:<ul><li>
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.</li><li>
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.</li></ul><ul><li>
To learn more about this and other opportunities on our team Watch this video.</li></ul><h1 class="jobSectionHeader">
Qualifications</h1>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.<h2 class="jobSectionHeader">
Preferred Skills</h2>
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales<h2 class="jobSectionHeader">
Competencies</h2>
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs<h2 class="jobSectionHeader">
Work Experience</h2>
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.<h2 class="jobSectionHeader">
Education</h2>
No Degree<h2 class="jobSectionHeader">
Certifications</h2>
No Required Certification(s)<h2 class="jobSectionHeader">
Licenses</h2>
No Required License(s)<h1 class="jobSectionHeader">
Pay Transparency</h1>
Base Salary: $15.87 &ndash; $26.44
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.<h1 class="jobSectionHeader">
Application Window</h1>
Generally, this opening is expected to be posted for two business days from 06/10/2026, although it may be longer with business discretion.<h1 class="jobSectionHeader">
Benefits</h1>
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.<h1 class="jobSectionHeader">
Disability Accommodations Statement</h1>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include &ldquo;accommodation request&rdquo; in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say &quot;Workday&quot; for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.<h1 class="jobSectionHeader">
Equal Employment Opportunity (EEO)</h1> 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.<h1 class="jobSectionHeader">
California Residents
</h1>Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.</div>

Bilingual Part Time Teller

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