bilingual customer service specialist

Sherwin-Williams

<div><p>The individual selected for this role will be expected to work at Store #707259,<br>
located at: 526 W. Main Street Tupelo MS 38804.<br>
This is a Part-time position.</p><p>
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store&rsquo;s sales goals.</p><div><br>
</div><div>
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company&rsquo;s customers, staff, employees, vendors, contractors, and the general public.</div><p>
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:</p>
<p>
Life &hellip; with rewards, benefits and the flexibility to enhance your health and well-being
<br>
Career &hellip; with opportunities to learn, develop new skills and grow your contribution
<br>
Connection &hellip; with an inclusive team and commitment to our own and broader communities
<br>
It's all here for you... let's Create Your <b>Possible</b></p>
<p><b>
What is the Process to get Started?</b>
<br>
Step 1 &ndash; Online Application
<br>
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/<br>
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners</p>
<p>
Step 2 &ndash; Digital Interview
<br>
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
<br>
You&rsquo;ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation</p>
<p>
Step 3 &ndash; In-Store Interview
<br>
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.</p>
<p>
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute&mdash;it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on &ldquo;Candidates&rdquo; to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.</p>
<p>
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.</p>
<p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.</p>
<p>
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.</p>
<p>
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.</p>
<p>
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.</p><div><ul><li>
Ensure high levels of customer satisfaction through excellent sales service</li><li>
Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>
Build productive trust relationships with wholesale and retail customers</li><li>
Process sales transactions accurately and consistent with policies and procedures</li><li>
Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>
Maintain precise work order files and formulas</li><li>
Pull appropriate products from the sales floor or warehouse</li><li>
Tint and mix products, as needed, to customer specifications</li><li>
Stock shelves and set up displays</li><li>
Clean store equipment</li><li>
Load/unload delivery trucks</li><li>
Assist in making deliveries, as needed</li><li>
Maintain in-stock and presentable condition assigned areas</li><li>
Remain knowledgeable on products offered and discuss available options</li><li>
Comply with inventory control procedures</li><li>
Suggest ways to improve sales</li></ul></div><div><b>
Minimum Requirements:</b></div><div><ul><li>
Must be at least eighteen (18) years of age</li><li>
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future</li><li>
Must be able to read, write, comprehend, and communicate in English</li><li>
Must be able to read, write, comprehend, and communicate in Spanish</li><li>
Must have a valid, unrestricted Driver&rsquo;s License</li><li>
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion</li><li>
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li><li>
If internal to Sherwin-Williams, you must have received at least a &ldquo;meets expectations&rdquo; (3) rating on your most recent performance appraisal</li><li>
If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position</li></ul></div><div><b>
Preferred Qualifications:</b></div><div><ul><li>
Have at least a High School diploma or GED</li><li>
Have at least one (1) year of experience working in a delivery, retail, or customer service position</li><li>
Have previous work experience selling paint and paint-related products</li><li>
Have previous work experience operating tinting and mixing equipment</li></ul></div><div></div><div><br>
#SHWSalesBL</div></div>

Bilingual Customer Service Specialist (Spanish)

Firstsource Solutions

<p></p><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Bilingual Patient Advocate Specialist
</b></h1></div></div></div></div><div><div><div><div>Date: Jul 30, 2026
</div></div></div></div><div><div><div><div>Location:
<p>Remote, Remote, US
</p></div></div></div></div><div><div><div><div>Requisition ID: 23082
</div></div></div></div><div><div><div><div>Description:
<div><b>Bilingual Patient Advocate Specialist</b></div><br>
<div></div><div><b>Location: REMOTE</b></div>
<div><b>Hours: Monday-Friday 11:30am - 8pm EST</b></div>
<div><b>Pay Rate: $17</b></div><br>
<div></div><div>The goal of the Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs.</div><br>
<div></div><div><b>Essential Duties and Responsibilities:</b></div>
<ul><li>Screen patients for eligibility of State and Federal programs</li>
<li>Identify all areas of patients&rsquo; needs and assist them with an application for the appropriate State or Federal agency for assistance</li>
<li>Initiate the application process when possible</li>
<li>Advise patients of the appropriate assistance program(s) to best suit their individual needs</li>
<li>Provide detailed instructions to patients regarding securing all available program benefits</li>
<li>Advise patients of program time limitations and ensure that all deadlines are met</li>
<li>Complete all necessary steps in locating patients and involving the outside field staff when necessary</li>
<li>Obtain all necessary information from patients upon the initial contact when possible</li>
<li>Record thorough and accurate documentation on patient accounts in the CUBS system</li>
<li>All documentation in the CUBS system should be clear and concise</li>
<li>Maintain a positive relationship with patients throughout the entire application process</li>
<li>Assess the status and progress of applications</li>
<li>Contact government agencies when necessary</li>
<li>Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained</li>
<li>Other duties as assigned or required by client contract</li><br>
</ul><div></div><div><b>Additional Duties and Responsibilities:</b></div>
<ul><li>Maintain good working relationships with State and Federal agencies</li>
<li>Resolve accounts in a timely manner</li>
<li>Meet daily productivity goals and objectives as assigned by management</li>
<li>Maintain confidentiality of account information at all times</li>
<li>Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct</li>
<li>Maintain awareness of and actively participate in the Corporate Compliance Program</li>
<li>Maintain a neat and orderly workstation</li>
<li>Assist with other projects as assigned by management</li><br>
</ul><div></div><div><b>Educational/Vocational/Previous Experience Recommendations:</b></div>
<ul><li>High school diploma or equivalent is required</li>
<li>Prefer previous customer service/call center experience</li>
<li>Prefer previous experience with medical coding or billing</li>
<li>Proficient PC knowledge and the ability to type 30-40 wpm</li>
<li>Ability to effectively work and communicate with coworkers, patients, and outside agencies</li>
<li>Ability to present oneself in a courteous and professional manner at all times</li>
<li>Ability to stay on task with little or no management supervision</li>
<li>Demonstrate initiative and creativity in fulfilling job responsibilities</li>
<li>Excellent organization skills</li>
<li>Ability to prioritize multiple tasks in a busy work environment</li>
<li>Reliability of task completion and follow-up</li><br>
</ul><div></div><div><b>Working Conditions:</b></div>
<ul><li>Must be able to sit for extended periods of time</li>
<li>For Remote Work from Home - must have a quiet, private area to perform work</li><br>
</ul><div></div><div><b>Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off</b></div>
<p><b><i>We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.</i></b></p>
</div></div></div></div></div><p></p><div><div><p>Apply now</p></div></div></div></div><div></div>

Bilingual Patient Advocate Specialist

Vanderbilt Mortgage and Finance, Inc

<div><p>At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we&rsquo;ve been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people&mdash;which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential.</p><p></p><p><b>
POSITION TITLE: </b>Bilingual Account Resolution Specialist - (Non &ndash; LO &ndash; Servicing)</p><p><b>
JOB STATUS: </b>Full Time/Hourly</p><p><b>
DEPARTMENT: </b>Loan Servicing</p><p><b>
REPORTS TO:</b> Team Lead</p><p><b>
WORK SCHEDULE:</b></p><ul><li><p>
Hybrid &ndash; 4 days in-office, 1 day remote after training</p></li><li><p><b>
M-F </b>8:30-5:30pm four days a week, 11am-8pm one day a week</p></li></ul><p></p><p><b>
PAY:</b></p><ul><li><p>
The expected base pay range for this position is from $22.43 to $23.93 plus additional bonus opportunity resulting in an expected total annual compensation of $42,000 to $60,000. Top performers have the potential to earn between $50,000 and $60,000 annually.</p></li><li><p>
The annual compensation range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.</p></li><li><p>
Secured training bonus which will be paid in 4 installments of $550 a month for the first 4 months of hire.</p></li></ul><p></p><p><b>
JOB SUMMARY:</b></p><p><i>
The Bilingual Account Resolution Specialist resolves customer delinquency through negotiation and problem-solving, while strictly adhering to and demonstrating knowledge of company, state, and federal guidelines. This role reports to the Team Lead and achieves success by educating customers on the importance of paying in a timely manner, providing excellent customer service, and recognizing and determining suitability of assistance options for our customers when applicable, using various tools and negotiation techniques.</i></p><p></p><p><b>
JOB FUNCTIONS:</b></p><p></p><p><b><i>
Account Management</i></b></p><ul><li><p>
Performs account reviews and audits of severely delinquent accounts for proper action and resolution with the monthly goal of resolving the specified number of past due accounts.</p><ul><li><p>
Performs an average of 100 outbound calls daily to collect on past due mortgage payments, resolve delinquency, identify loss mitigation opportunities, and address customer concerns.</p></li><li><p>
Services a portfolio of 1,700-2,000 accounts, by assisting borrowers with mortgage-related questions and inquiries.</p></li><li><p>
Assists customers with inquiries relating to escrow, insurance claims, VMF online portal offerings, loan documents, etc. in a patient and customer focused manner.
</p></li><li><p>Performs outbound email communication with customers.
</p></li></ul></li><li><p>Handles timelines and actions specific to Consumer Lending loans.</p></li><li><p>
Achieves log-in time requirements and assists other departments (customer service, legal) as needed with phone coverage.
</p></li></ul><ul><li><p>Analyzes Debt and income information to set-up and review payment plans.
</p></li><li><p>Documents mortgage collections system with all activities and communications.
</p></li></ul><p></p><p><b><i>Administrative Tasks</i></b></p><ul><li><p>
Orders and reviews home occupancy inspections.</p></li><li><p>
Ensures timely sending and processing of Loss Mitigation Paperwork and Document Requests (utilizes mail, email, and DocuSign).</p></li><li><p>
Inputs and documents customer complaints, escalating to leadership when required.</p></li><li><p>
Reviews accounts for legal and repossession input by creating summaries and sending them to supervisor for approval, requests value opinions as required for legal actions.</p></li><li><p>
Attends various meetings and trainings, such as team and department meetings, coaching and call quality meetings, monthly training, and other meetings as required.</p></li></ul><p></p><p><b><i>
Other duties as assigned</i></b><i>
</i></p><p>This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.</p><p></p><p><b>
QUALIFICATIONS:</b></p><ul><li><p><b>
Education:</b> High School diploma or equivalent required.</p></li><li><p><b>
Experience:</b> 0-1 year experience.</p></li><li><p><b>
MUST</b> be Bilingual in both<b> Spanish</b> and<b> English</b></p></li><li><p>
Previous experience in a Collections, Call Center or Loan Servicing environment a plus.</p></li><li><p>
Basic computer skills with ability to type at least 25 wpm.</p></li><li><p>
Working knowledge of the View/AS400 system.</p></li><li><p>
Great attention to detail and organizational skills.</p></li><li><p>
Ability to communicate effectively and efficiently via phone, email, and person to person.</p></li><li><p>
Capability of gathering facts accurately, analyzing causes, evaluate alternate solutions, and arrive at sound conclusions on action to be taken.</p></li><li><p>
Ability to manage multiple initiatives and/or conflicting responsibilities.</p></li><li><p>
Goal oriented, self-motivated personality with the capacity to meet and exceed assigned goals.</p></li><li><p>
Ability to effectively collaborate and work in a team environment.</p></li><li><p>
Willingness to learn, strong work ethic and work across many teams and business units.</p></li><li><p>
Great attention to detail, organizational skills, and time management.</p></li></ul><p></p><p><b>
PHYSICAL DEMANDS:</b></p><ul><li><p>
Must be able to remain in a stationary position 75% of the time.</p></li><li><p>
Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.</p></li><li><p>
Will be communicating via phone, Teams, and Zoom.</p></li><li><p>
Must be able to exchange accurate information at all times.</p></li><li><p>
Must be able to identify and assess account status and determine appropriate process.</p></li><li><p>
Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.</p></li></ul><p></p><p><b>
BENEFITS:</b></p><p></p><ul><li><p>
Medical and Dental Plan with Prescription Coverage and Vision.</p></li><li><p>
Competitive benefits including 401(K) includes 100% company match of the first 4%.</p></li><li><p>
Paid time off days (PTO), maternity/paternity leave, and holidays.</p></li><li><p>
Community involvement including Volunteer Paid Time Off (VTO).</p></li><li><p>
Tuition Assistance for your first degree</p></li><li><p>
Enjoy coming &ldquo;home&rdquo; to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.</p></li><li><p>
Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.</p></li><li><p>
Collaborative and energetic work environment.</p></li><li><p>
Professional development and promotional opportunities.</p></li><li><p>
Competitive bonus programs.</p></li></ul><p></p><p>
Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</p><p></p><p>
Privacy Policy</p><p></p><p>
Business Unit -</p>
Vanderbilt Mortgage</div>

Bilingual Account Resolution Specialist | Financial Services | Entry Level

Woodforest National Bank

<div><div><b>Bilingual Teller Retail Banker II</b><b>-</b><b>074184</b></div><p></p><div><b>
Description</b><div></div><p><br>
Take the next step toward your new career today!</p>
<p>Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned bank in the country!
</p><p>Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer&rsquo;s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:</p>
<ul><li>Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.</li>
</ul><ul><li>Processing transactions, opening accounts, and performing account maintenance.
</li><li>Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.</li>
</ul><ul><li>Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.</li>
</ul>
</div><p></p><div><b>Qualifications</b><div>
</div>
Minimum Qualifications/Experience:<br>
<ul><li>3 years of relevant and transferrable sales and/or customer service experience;</li></ul>
 OR an Associate&rsquo;s degree and 1 year of relevant and transferrable sales and/or customer service experience;<br>
 OR a Bachelor&rsquo;s degree.<br>
<ul><li>Previous instore banking experience is preferred, but not required.</li><li>Must be positive and engaging.
</li><li>Must be fluent in English and Spanish.
</li></ul><br>
Formal Education &amp; Certification:<br>
<ul><li>High School Diploma or equivalent required.
</li></ul><br>
Work Status:<br>
<ul><li>Full-time.</li></ul><br>
Supervisory Responsibility:<br>
<ul><li>No.
</li></ul><br>
Travel:<br>
<ul><li>Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.</li></ul><br>
Working Conditions:<br>
<ul><li>Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
</li></ul><br>
Disclaimer:<br>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.<br>
<br>
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><p></p><div><b>
Job</b><b>:</b> Branch Banking</div><div><b>
Primary Location</b><b>:</b> Virginia-Martinsville</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Work Locations</b><b>:</b> VA - Martinsville WM-0927 976 Commonwealth Blvd Martinsville 24112</div><div><b>
Salary Range</b><b>:</b> $16.48 to $19.81 per hour</div><div><b>
Unposting Date</b><b>:</b> Ongoing</div><div><b>
Organization</b><b>:</b> Virginia</div></div>

Bilingual Teller Retail Banker II

Transcard

<div>Description:
<p><b>
Who We Are:</b></p><p>
Payments, Orchestrated.</p><p>
Chattanooga-based Transcard offers comprehensive global payment orchestration solutions for banks, fintechs, and businesses. Our embedded payment solutions enable seamless transactions, collaboration, and data sharing with customers and suppliers worldwide. Features include disbursements, receivables, account-to-account payments, cross-border payments, AI insights, and supply chain financing.</p><p>
Transcard&rsquo;s solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real-time activity, reduce fraud risk, and improve customer and vendor experience with an all-in-one payment portal.</p><p><b>
Position Details:</b></p><p>
This is a full-time, hourly position. Compensation will be based on the qualifications of applicant.</p><p><b>
Location:</b></p><p>
This is a REMOTE opportunity in the United States. Candidate must reside in the US and be work authorized. We are unable to offer visa sponsorship.</p><p>
Our corporate office is located in Chattanooga, TN.</p><p><b>
Benefits:</b></p><p>
Transcard offers benefits starting the first of the month following the month of hire (Medical, Dental, &amp; Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more)</p><p><b>
Please apply and see more job requisitions at:</b></p><p>
https://www.transcard.com/careers</p><p><b>
Essential Duties and Responsibilities:</b></p><p>
Transcard is looking for a positive and professional Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our customers and will be responsible for delivering a best-in-class customer support experience.</p><ul><li>Assumes responsibility for the effective and professional completion of call center representative functions.</li><li>Receives customer telephone questions and complaints in a professional manner.</li><li>Answers inbound calls in a timely manner.</li><li>Responds to customer inquiries.</li><li>Provides personalized customer service by responding to the needs of the customer.</li><li>Manages and updates customer profile with the status of each customer.</li><li>Coordinate with departments to achieve customer satisfaction.</li><li>Build customer loyalty by meeting customer expectations.</li><li>Evaluate problems of the customers and provide logical lasting solutions.</li><li>File disputes for customers in accordance with Regulation E.</li><li>Replies to all corresponding email.</li><li>Assumes responsibility for establishing and maintaining effective coordination and working relationships with other departments and management.</li><li>Keeps supervisor informed of significant problems.</li><li>Corresponds with Fraud Department of potential fraudulent activity.</li><li>Maintains effective working relations with the operations department.</li></ul>
Requirements:
<ul><li>Customer Service Experience.</li><li>English and/or Bilingual (English &amp; Spanish).</li><li>Interpersonal and customer service skills</li><li>Analytical and problem-solving skills</li><li>Multitasking and organizational skills</li><li>Ability to answer a high volume of calls and/or emails daily.</li><li>Ability to share work among a customer service team.</li><li>Attentiveness and patience.</li><li>Time-management skills.</li></ul><p><b>
Eastern Standard Time (EST)</b>:</p><p><b>
Shift 2 (up to 40 hours)</b></p><p>
Monday: 5pm - 12pm (midnight) EST</p><p>
Tuesday: 5pm - 12pm (midnight) EST</p><p>
Wednesday: 5pm - 12pm (midnight) EST</p><p>
Thursday: 5pm - 12pm (midnight) EST</p><p>
Friday: 5pm - 12pm (midnight) EST</p><p>
Saturday: OFF</p><p>
Sunday: OFF</p><p><b>
Education and/or Certifications:</b></p><ul><li>Bachelor's degree preferred or equivalent work experience</li></ul><p><i>
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.</i></p><p><i>
They are not intended to be a complete list of duties performed.</i></p><p>
No resumes from 3rd party vendors will be accepted at this time.</p></div>

Customer Service Representative - Bilingual (Spanish) - Weeknights

Wells Fargo

<div><p><b>Why Wells Fargo:</b></p><p>
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader &ndash; we&rsquo;re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job &ndash; it&rsquo;s about finding all of the elements to help you thrive, in one place. Living the Well Life means you&rsquo;re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You&rsquo;ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we&rsquo;re recognized for it &ndash; Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces &ldquo;to grow your career&rdquo; in the U.S. Join us!</p><p></p><p><b>
About this role:</b></p><p>
Wells Fargo is seeking a Teller to join our National Branch Network. In this front line, customer focused role, you will support customers&rsquo; everyday banking needs through in-branch interactions, completing transactions accurately while delivering a welcoming and reliable experience. As a primary point of contact for customers, you represent the branch through strong service, attention to detail, and genuine care.</p><p></p><p>
As a Teller, you will build foundational banking skills while learning about customers&rsquo; needs and introducing them to helpful products, services, and digital tools. You will identify opportunities to support customers and connect them to the right banker for more detailed product conversations. You will work closely with branch teammates to keep daily operations running smoothly and deliver a consistent, high-quality customer experience. This role offers meaningful exposure to retail banking and serves as an excellent starting point for long-term growth and career mobility, supported by Wells Fargo&rsquo;s training, coaching, and team-based culture.</p><p></p><p><b>
In this role you will:</b></p><ul><li>
Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.</li><li>
Process routine service transactions (such as deposits, withdrawals, payments, and check cashing) with accuracy and attention to detail.</li><li>
Welcome customers, understand their needs, and guide them to efficient ways to bank, including digital tools, self-service options, or the appropriate team member.</li><li>
Build relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.</li><li>
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.</li><li>
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.</li><li>
Use strong communication and active listening skills to clarify needs and provide clear, simple solutions or next steps.</li><li>
Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed.</li><li>
Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li><li>
Bilingual speaking and listening proficiency in Spanish/English</li></ul><p></p><p><b>
Desired Qualifications:</b></p><ul><li>
Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.</li><li>
Strong verbal communication and active listening skills, with the ability to understand needs, ask effective questions, and clearly explain solutions.</li><li>
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.</li><li>
Proven cash-handling experience</li><li>
Demonstrated ability to quickly build accuracy, confidence, and consistency in customer transactions.</li><li>
Professional, integrity-driven approach focused on building trust through reliable service.</li><li>
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.</li><li>
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools to improve convenience.</li><li>
Strong collaboration and relationship-building skills, with the ability to work effectively with branch teammates to deliver a consistent customer experience.</li><li>
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.</li><li>
Ability to resolve routine customer concerns with sound judgment and professionalism.</li></ul><p></p><p><b>
Job Expectations:</b></p><ul><li>
Ability to work a schedule that will include Saturdays</li><li>
This position is not eligible for Visa sponsorship</li><li>
Must take and pass required language assessment<b>
</b></li></ul><p></p><p><b>Posting Location(s):</b></p><ul><li>
901 W Rosedale St Fort Worth, TX 76104</li></ul><p></p><p>
@RWF22</p><p></p><p>
Spanish</p><p></p><p><b>
Posting End Date:</b></p><p></p>
3 Aug 2026<ul><li><b><i>Job posting may come down early due to volume of applicants.</i></b></li></ul><p></p><p><b>
We Value Equal Opportunity</b></p><p></p><p>
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.</p><p></p><p>
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit&rsquo;s risk appetite and all risk and compliance program requirements.</p><p></p><p>
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.</p><p></p><p><b>
Applicants with Disabilities</b></p><p></p><p>
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.</p><p></p><p><b>
Drug and Alcohol Policy</b></p><p></p><p><br>
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.</p><p></p><p><b>
Wells Fargo Recruitment and Hiring Requirements:</b></p><p></p><p>
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.</p><p>
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</p></div><p></p>

Teller Part Time Bilingual Fort Worth

PNC Financial Services Group

<div><b>Job Profile</b><p></p><h1 class="jobSectionHeader"><b><br>
Position Overview</b></h1><p></p>
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company&rsquo;s success. As a Personal Banker within PNC's Retail Bank Organization, you will be based in South Miami, FL 33143 at the 62nd and Dixie Branch. Bilingual Spanish Required.<p></p>
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.<br>
<p></p>
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><ul><li>
Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.</li><li>
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.</li><li>
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.</li><li>
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.</li><li>
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.</li></ul><p></p><p>
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:</p><ul><li><b>
Customer Focused</b> - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.</li><li><b>
Managing Risk</b> - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.</li></ul><p></p><p>
To learn more about this opportunity, please watch this video.</p><p></p><h1 class="jobSectionHeader"><b>
Qualifications</b></h1><p></p><p>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.</p><p></p><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales<p></p><h2 class="jobSectionHeader"><b>
Competencies</b></h2>
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs<p></p><h2 class="jobSectionHeader"><b>
Work Experience</b></h2>
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.<p></p><h2 class="jobSectionHeader"><b>
Education</b></h2>
No Degree<p></p><h2 class="jobSectionHeader"><b>
Certifications</b></h2>
No Required Certification(s)<p></p><h2 class="jobSectionHeader"><b>
Licenses</b></h2>
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.<p></p><h1 class="jobSectionHeader"><b>
Benefits</b></h1><p></p>
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.<p></p>
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.<p></p><p>
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.</p><p></p><h1 class="jobSectionHeader"><b>
Disability Accommodations Statement</b></h1><p></p><p>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include &ldquo;accommodation request&rdquo; in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say &quot;Workday&quot; for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.<br>
</p><p><br>
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.</p><p></p><h1 class="jobSectionHeader"><b>
Equal Employment Opportunity (EEO)</b></h1><p><br>
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.</p><p></p><p>
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.</p><p></p><h1 class="jobSectionHeader"><b>
California Residents
</b></h1><p></p><p>Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.</p></div>

Bilingual Spanish - Personal Banker

Search 8690+ Bilingual customer service specialist jobs near you this August. New roles added regularly across leading industries. Apply today.