bilingual virtual patient support specialist

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bilingual virtual patient support specialist Jobs in Houston

front desk receptionist

administrative assistant/receptionist Jobs in Houston

administrative assistant/receptionist

bilingual front desk patient registrar medical clinic

DermCare Management

<div><div>Medical Assistant</div>
<div><div> 
The Medical Assistant verifies patient information by interviewing the patient, recording medical history, and documenting purpose of visit. They prepare patients for examination, assist in procedures as appropriate and perform a variety of patient care tasks under the supervision of a licensed health care provider. Duties range widely from administrative to clinical. 
<div>Key Responsibilities:</div>
 
General:</div>
<ul><li>Maintaining patient privacy and always adhering to HIPAA guidelines.</li>
<li>Using computer applications- performing any data entry tasks to document patient demographics, records or note to file. Documenting patients' medical information, including medical history and review of symptoms within EHR of patients&rsquo; chart.</li>
<li>Managing office telephone system, including answering calls and returning messages.</li>
<li>Scheduling patient appointments and maintaining communication to confirm future appointments when necessary.</li>
<li>Informing patients on laboratory results and documenting properly within chart.</li>
<li>Updating and filing patient medical records and or any patient correspondence.</li>
<li>Coding and filling out insurance forms.</li>
<li>Transmitting prescription or refill requests as directed by provider.</li>
<li>Obtaining prescription authorizations for patient medications.</li>
<li>Reporting and recording applicable diagnosis of malignant results to the FCDS portal.</li>
<li>Creating certified letter communication for noncompliant patients needing treatment for malignant results.</li>
<li>Inform management of clinical supplies needed.</li>
</ul><div>Clinical Duties:</div>
<ul><li>Welcoming and greeting patients.</li>
<li>Maintaining HIPAA and always performing OSHA standards.</li>
<li>Taking medical histories, recording patients' chief complaint and documenting provider evaluation notes of visit in patients&rsquo; chart.</li>
<li>Monitoring and documenting patient symptoms for physicians' review during clinical exams.</li>
<li>Preparing patients for examination-Prepping exam rooms for clinical, surgical or cosmetic procedures and assisting providers during exams with patient care.</li>
<li>Preparing and administering medications as directed by a provider.</li>
<li>Explaining treatment procedures to patients.</li>
<li>Ensuring all consents are signed by the patient prior to provider performing any type of procedure.</li>
<li>Pre and post photos to be taken and documentation to be listed in detail for any procedure, biopsy or surgical along with cosmetic.</li>
<li>Collecting, labeling and preparing laboratory specimens.</li>
<li>Instructing patients about medication.</li>
<li>Removing sutures and changing dressings.</li>
<li>Maintaining proper cleaning of medical instruments and sterilization.</li>
<li>Reviewing office use medication and patient samples expiration dates.</li>
<li>Properly disinfecting and restocking of medical supplies in patient exam rooms.</li>
<li>Providing compassionate patient support and care, attention and assistance during office visits. Being a patient Liaison. Medical assistants are instrumental in helping patients feel at ease in the physician&rsquo;s office.</li>
</ul><div>Qualifications:</div>
<ul><li>Minimum High school diploma or equivalent.</li>
<li>Medical Assistant Certification strongly preferred.</li>
<li>Minimum of one (1) year of Medical Assistant experience, preferably in Dermatology or a closely related specialty; with a willingness and genuine interest to learn.</li>
<li>Ability to travel between clinic locations as needed and applicable to provider coverage.</li>
<li>Bilingual skills are a plus; not required.</li>
<li>Excellent attention to detail and organizational skills.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to effectively prioritize work and adapt quickly to changing circumstances in a fast-paced environment.</li>
<li>Strong team player with the ability to collaborate and work cohesively with others.</li>
<li>Ability to maintain professionalism and composure under pressure.</li>
<li>Highly adaptable and receptive to change.</li>
<li>Strong multitasking skills with the ability to manage competing priorities.</li>
<li>Ability to work independently, exercise sound judgment, and make appropriate decisions with minimal supervision.</li>
</ul><div>Benefits:</div>
<ul><li>Medical Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Supplemental health benefits</li>
<li>Paid time off</li>
<li>Holidays</li>
<li>Retirement plan (401k)</li>
</ul><div>Physical Demands and Work Environment</div>
<div></div><div>This position operates primarily in a professional office/clinical environment. The role regularly requires standing, sitting, working at a computer, communicating with employees, managers, physicians, patients, and walking throughout the day. There are no regular lifting requirements beyond standard office/ practice materials. The work environment is typical of a medical practice setting.</div> 
<div>
</div><div> 
This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be required. The duties and requirements of this role may be subject to change and additional duties may be assigned as needed.</div></div></div>

Medical Assistant

Baylor College of Medicine

Job Description
 
Job Title: Medical Assistant II - Urology
 Division: Urology
 Work Arrangement: Onsite only
 Location: Houston, TX
 Salary Range: $43,065 - $50,665
 FLSA Status: Nonexempt
 Work Schedule: Monday – Friday, 8 a.m. – 5 p.m.
 
Summary
 
Urology is seeking a Medical Assistant who is proficient in delivering patient care in the ambulatory care setting.
 
As a Medical Assistant II, you will perform patient care responsibilities, provide clerical/administrative support in a clinical setting, and may assist with providing guidance to entry-level Medical Assistants.
 
Job Duties
 Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), collecting specimens, and wound care.
 Collects patient history, performs medication reconciliation and enters information in the electronic medical record.
 Notes the primary complaint/reason for patient’s visit.
 Sets up instruments and equipment for Physician.
 Assists with procedures as needed.
 Administers medication under direction / order of a supervising Physician.
 Instructs Patients on general care and medical procedures.
 Maintains patient and service rooms in a neat and orderly condition.
 Schedules patient tests, procedures, and appointments.
 Conducts patient outreach phone calls and post visit follow-ups.
 Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
 Takes inventory of clinic supplies and order supplies as needed.
 Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
 Assists with Autoclaving instruments.
 Assists with Cysto procedures in clinic.
 Collects Urine samples/cultures
 Handles patient daily calls.
 Performs other job-related duties as assigned.
 Minimum Qualifications
 High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
 Two years of relevant experience.
 Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS).
 Current Basic Life Support (BLS) Certification through American Heart Association.
 Preferred Qualifications
 Urology or OB-Gyn experience.
 
Work Authorization Requirement: 
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
 
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
 
Requisition ID: 25236

Medical Assistant II - Urology

K Beauty Lab

Medical EstheticianJob OverviewK Beauty Lab is hiring an experienced Medical Esthetician to join our growing Korean clinical medspa.This role is ideal for a skilled esthetician who loves advanced skincare, enjoys working in a polished and supportive team environment, and is confident delivering visible client results.K Beauty Lab specializes in Korean corrective skincare, skin regeneration, advanced facials, microneedling, RF treatments, and long-term skin health. Our clients expect precision, education, professionalism, and a high-touch experience.We are looking for someone who is clinically strong, client-focused, team-oriented, and excited to grow within a results-driven medspa environment.This is not an entry-level position.Non-Negotiable RequirementsPlease review before applying.Candidates must have:<ul><li>Minimum 3 years of hands-on esthetician experience in a medspa, dermatology, or advanced skincare clinic</li><li>Active treatment experience, not front desk-to-esthetician transition experience</li><li>Experience working within a structured spa, clinic, or medspa environment</li><li>Active Texas Esthetician License</li><li>Verifiable professional references</li><li>Professional proof of work through Instagram, TikTok, portfolio, or treatment documentation</li></ul>Applicants who do not meet these requirements will not be considered.ResponsibilitiesAdvanced Treatment Execution<ul><li>Perform advanced facials, microneedling, and corrective skincare treatments</li><li>Conduct detailed skin analysis and develop treatment plans</li><li>Provide post-treatment care instructions and professional product recommendations</li><li>Maintain strict sanitation, safety, and clinical standards</li><li>Communicate professionally and build strong client rapport</li></ul>Client Experience<ul><li>Lead consultations with confidence and clarity</li><li>Educate clients on their skin concerns, treatment options, and expected results</li><li>Deliver a calm, refined, and elevated treatment experience</li><li>Build long-term trust through consistency, education, and visible outcomes</li></ul>Performance Expectations<ul><li>Support client rebooking and long-term retention</li><li>Recommend appropriate treatment plans, packages, and upgrades</li><li>Contribute to package and membership conversions</li><li>Maintain accurate and detailed client records</li><li>Operate well in a high-performance, results-driven environment</li></ul>Preferred Qualifications<ul><li>Experience with Korean skincare methods or advanced modalities</li><li>Korean-speaking preferred, but not required</li><li>Strong understanding of acne, aging, pigmentation, texture, and corrective treatments</li><li>Familiarity with Korean beauty aesthetics, treatments, and skincare trends</li><li>Comfortable taking before-and-after photos and documenting treatment progress</li></ul>Social Media / Portfolio RequirementCandidates must have an active professional presence on Instagram, TikTok, or a digital portfolio. A large following is not required. However, candidates must be able to provide clear proof of work, including:<ul><li>Before-and-after results</li><li>Treatment documentation</li><li>Visible skin transformations</li><li>Examples of professional skincare work</li></ul>This is not a content creation role. The goal is to demonstrate real clinical results and treatment experience.Compensation &amp; Training StructureAll hired estheticians will complete a required onboarding and training period in Korean skincare methods and Hannah Method protocols before independently performing services.Training Includes:<ul><li>Hands-on shadowing with the Owner</li><li>Korean skincare treatment philosophy</li><li>Product knowledge and treatment protocols</li><li>Written and practical evaluation before client-facing services</li></ul>Training Compensation:<ul><li>$15.00 per hour during onboarding and shadowing</li></ul>Post-Training Compensation:<ul><li>$20.00 &ndash; $22.00 per hour, based on experience</li><li>Eligibility for performance-based commission, including:</li><li>Treatment upgrades</li><li>Client retention and rebooking</li><li>Packages and membership sales</li></ul>Important Training Notes:<ul><li>Training is performance-based, not time-based</li><li>Most qualified candidates complete training within a short, structured timeframe based on proficiency</li><li>Transition to the full hourly rate occurs once readiness is demonstrated</li><li>Experienced estheticians who show strong proficiency may complete training on an accelerated timeline</li></ul>Benefits &amp; Team PerksK Beauty Lab is a professional, high-standard medspa with a supportive team culture, advanced training, and valuable employee benefits.Employee Benefits Include:<ul><li>Saturday team lunch provided</li><li>30% family discount</li><li>30% employee retail discount</li><li>70% discount on staff treatments</li><li>Partial tuition support for required esthetic certification courses</li><li>Free personal color analysis</li></ul>Free Monthly Staff Treatment:Employees receive one complimentary service under $250 per month at the employee&rsquo;s chosen time, limited to once per month.Advanced Staff Treatments:Medical-grade treatments are available to staff at ampoule/supply cost only. Promotional filming may occur for select staff treatments.Employee Ampoule/Supply Costs:These treatments are offered at approximately 70&ndash;80% below regular client pricing:<ul><li>Stem Cell Skin Booster with Microneedling: $50</li><li>Superjection Exoroid / Retinoid / ShineTox: $150</li><li>Rejuran Healer + Dermashine OR Rejuran Healer + DEP: $250</li><li>Oligio RF: $100 per 100 shots</li></ul>Work EnvironmentK Beauty Lab is a great fit for estheticians who want to grow inside a professional, modern, and beauty-focused environment.Our team values:<ul><li>Strong clinical standards</li><li>Professional development</li><li>Beautiful client experiences</li><li>Team collaboration</li><li>Korean skincare education</li><li>Measurable client results</li><li>Clean, polished, high-end service delivery</li></ul>We are looking for someone who takes pride in their work, enjoys helping clients achieve real skin improvement, and wants to be part of a growing Korean medspa brand.Pay: $20.00 - $22.00 per hourBenefits:<ul><li>Employee discount</li><li>Professional development assistance</li></ul>Application Question(s):<ul><li>Please list 2&ndash;3 professional references (spa/clinic only) who can speak to your hands-on treatment experience and client results.</li></ul>Ability to Commute:<ul><li>Houston, TX 77042 (Preferred)</li></ul>Work Location: In person

Experienced Esthetician (3+ Years Medspa Experience Required)

One new creation

<div><h2 class="jobSectionHeader">Description:</h2>
Position Overview 
 
We are seeking a Front Desk Representative to serve as the first point of contact for customers and visitors. This role supports daily office operations by managing communications, scheduling appointments, and providing administrative assistance. 
 
Key Responsibilities 
<ul>
<li>
Welcome customers and visitors with professionalism and courtesy</li>
<li>Schedule appointments and maintain office calendars</li>
<li>Respond to general customer inquiries</li>
<li>Maintain organized files, records, and documentation</li>
<li>Assist with administrative support and data entry tasks</li>
<li>Help maintain a clean and organized reception area</li></ul> 
Work Environment 
<ul>
<li>
In-person office setting</li>
<li>Standard weekday business hours</li>
<li>Professional and team-oriented workplace</li>
</ul>
Benefits 
<ul>
<li>
Competitive hourly pay</li>
<li>Stable full-time schedule</li>
<li>Opportunities for professional development and advancement</li>
<li>Supportive workplace culture</li>
</ul>
<h2 class="jobSectionHeader">Requirements:</h2>
<ul><li>Previous front desk, receptionist, customer service, or administrative experience preferred</li>
<li>Excellent communication and interpersonal skills</li>
<li>Professional appearance and positive attitude</li>
<li>Basic computer skills, including email, Microsoft Office, and scheduling software</li>
<li>Strong organizational and multitasking abilities</li></ul></div>

Front Desk Representative

CenterWell

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
As a Medical Assistant you will be the first contact for patient care, responsible for administrative responsibilities in addition to patient care. Working onsite in a clinical environment and reporting to the Center Administrator you will perform varied activities and moderately complex administrative, operational, and customer support assignments.
Location Address
CenterWell Senior Primary Care office located at:
545 Gulfgate Center Mall, Houston, TX 77087
You will be reporting to the:
Manager, Clinic/Center Administration
Job Responsibilities
As a Medical Assistant you will perform clinical tasks such as:<ul><li>
You will perform pre-visit planning based on patient visit type</li><li>
You will obtain and record medical history and vital signs</li><li>
You will room patients and assist healthcare providers with medical procedures and treatments</li><li>
You will perform specimen collection and point of care testing</li><li>
You will prepare and administer medication under the direction of healthcare provider</li><li>
You will ensure accurate documentation in the electronic health record (HER) and electronic medical record (EMR) systems, including documentation of HEDIS and Stars quality measures</li></ul>
Required Qualifications<ul><li>
An active Certified Medical Assistant/CMA or Registered Medical Assistant/RMA certification from one of the following organizations: AAH, AAMA, AMT, ARMA, MedCa, NAHP, NAHT, NCCT, or NHA</li><li>
Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider</li><li>
Bilingual proficiency in English and Spanish</li><li>
High school diploma or equivalent</li><li>
1+ years of MA experience</li><li>
Phlebotomy experience</li><li>
Medication/vaccine administration experience</li><li>
CPR Certified</li><li>
We consider this role patient facing and runs the Tuberculosis (TB) screening program. If selected for this role, we will require you to screen for TB</li></ul>
Other Qualifications<ul><li>
1+ years of experience in a PCO center</li><li>
Value-based Care experience includes knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience</li></ul><h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Alert
Humana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number if we do not already have it on file. Humana will send an email from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.
Interview Format &ndash; HireVue
As part of our hiring process for this opportunity, we will use interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.
#LI-MM1
#LI-Onsite 
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$47,300 - $61,800 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About Us 
</h1>
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient&rsquo;s well-being.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Vst Bio Corporation

We are seeking a reliable and customer-focused Remote Customer Service Specialist to provide exceptional support to customers through phone, email, chat, and other communication channels. The ideal candidate is professional, empathetic, detail-oriented, and skilled at resolving customer questions while delivering a positive customer experience. <h2>Responsibilities</h2><ul><li>Respond to customer inquiries promptly and professionally via phone, email, live chat, and other support platforms.</li><li>Identify customer needs and provide accurate information about products, services, policies, and procedures.</li><li>Resolve customer concerns, complaints, and service issues while maintaining a positive and helpful attitude.</li><li>Document customer interactions, issues, and resolutions in customer relationship management (CRM) systems.</li><li>Process orders, account updates, returns, refunds, or service requests as needed.</li><li>Escalate complex issues to appropriate teams while ensuring timely follow-up.</li><li>Maintain a high level of customer satisfaction and meet performance goals.</li><li>Follow company guidelines, security procedures, and quality standards.</li><li>Work independently in a remote environment while staying connected with team members.</li><li> </li></ul><h2>Qualifications</h2><ul><li>Customer service training is a plus.</li><li>Previous experience in customer service, call center, help desk, retail, hospitality, or a related field preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to remain patient, professional, and courteous in challenging situations.</li><li>Comfortable using computers, customer service software, CRM platforms, and online communication tools.</li><li>Strong attention to detail and ability to manage multiple tasks.</li><li>Ability to work independently while meeting deadlines and performance expectations.</li><li> </li></ul><h2>Remote Work Requirements</h2><ul><li>Reliable high-speed internet connection.</li><li>Quiet, professional workspace suitable for customer interactions.</li><li>Ability to use company-provided systems and communication tools.</li><li>Availability to work assigned schedules, including possible evenings, weekends, or holidays depending on business needs.</li><li> </li></ul><h2>Preferred Skills</h2><ul><li>Experience with ticketing systems or CRM software.</li><li>Bilingual or multilingual communication skills.</li><li>Experience supporting customers in a remote or virtual environment.</li><li>Strong typing and data-entry skills.</li><li> </li></ul><h2>Compensation &amp; Benefits</h2><ul><li>Competitive pay based on experience.</li><li>Remote work flexibility.</li><li>Training and professional development opportunities.</li><li>Health, wellness, and employee benefits (where applicable).</li><li>Opportunities for career growth within the organization.</li></ul>

Remote Customer Service Specialist

Legacy Community Health Services

<div><h2 class="jobSectionHeader">Benefits</h2><ul><li>
Paid Time Off &amp; Paid Company Holidays</li><li>
Medical, Dental, Vision &amp; Life Insurance</li><li>
Flexible Spending Account (FSA)</li><li>
403(b) Retirement Plan with Company Match</li><li>
Short-Term &amp; Long-Term Disability</li><li>
$0 Copay for Legacy Provider visits</li><li>
$0 Copay for prescriptions filled at Legacy Pharmacies</li><li>
Travel Insurance &amp; Pet Insurance</li><li>
Subsidized Gym Membership</li><li>
And much more!</li></ul>
Apply today in less than 3 minutes using your phone, tablet, or computer!<h3 class="jobSectionHeader">
Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019</h3>
Call Center Specialist- Behavioral Health-Bilingual Spanish/English (Job Overview)<h2 class="jobSectionHeader">
Schedule: 7:30AM-5PM | 8 HR Shifts</h2>
Are you ready to be the warm, welcoming voice that guides our patients through their healthcare journeys? At Legacy Community Health, we&rsquo;re more than just a healthcare provider&mdash;we&rsquo;re a family dedicated to making a meaningful difference in the communities we serve. As a Bilingual Call Center Specialist, you&rsquo;ll play a pivotal role in ensuring our patients feel seen, heard, and cared for from the very first interaction.<ul><li>
Be the first point of contact: You&rsquo;ll be the friendly voice that schedules appointments, answers questions, and provides vital information to our patients.</li><li>
Supportive environment: Join a collaborative and nurturing team where your contributions truly matter.</li><li>
Work-life balance: Enjoy a role that values your personal and professional well-being, giving you the space to thrive in both areas.</li><li>
Team growth: Take advantage of mentorship and development opportunities designed to help you grow in your career.</li><li>
Mission-driven work: Contribute to Legacy&rsquo;s mission of delivering outstanding healthcare services with compassion and respect.</li></ul><h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Serve as the welcoming first point of contact by managing inbound and outbound calls in a call-center environment.</li><li>
Maintain a positive and compassionate attitude while assisting patients with their needs.</li><li>
Adhere to scheduled work hours and ensure a seamless and pleasant experience for all callers.</li><li>
Schedule patient appointments following established protocols and procedures.</li><li>
Discuss referrals, insurance status, and eligibility to ensure patients have access to appropriate care.</li><li>
Stay updated on processes and developments within your area of expertise to provide accurate information.</li><li>
Use excellent problem-solving skills and available resources to address patient inquiries effectively.</li><li>
Collaborate with clinical and other departments to ensure all requirements for appointments and treatments are met.</li><li>
Identify high-risk or urgent symptoms and relay necessary information promptly to clinical staff.</li><li>
Accurately enter patient demographics and log call details into the system.</li><li>
Multitask effectively, such as speaking on the phone while operating a computer.</li><li>
Understand and apply basic healthcare terminology while maintaining compliance with HIPAA policies.</li><li>
Respond to emails and other non-phone inquiries in a timely manner.</li><li>
Apply interpersonal skills to de-escalate situations and address subtle indicators of patient distress.</li><li>
Perform other related duties as assigned to support the team and organization.</li></ul><h2 class="jobSectionHeader">
Minimum Qualifications</h2><ul><li>
High school graduate or equivalent required.</li><li>
1-2 years customer service experience highly preferred.</li><li>
Clinical office support experience highly preferred.</li><li>
Customer service oriented.</li><li>
Pleasant, professional, and articulate phone voice.</li><li>
Ability to handle multiple incoming callers/patients, tasks and responsibilities.</li><li>
Strong verbal and written grammar skills.</li><li>
Accurate keyboard typing, data-entry, and mouse navigation skills.</li><li>
Working computer knowledge of MS Windows, Email, Online/Electronic forms, and websites.</li><li>
Basic knowledge such as math, alphabetical or numerical filing may also be required.</li><li>
Patient scheduling experience.</li><li>
Attends to workstation on time, ready to work, with minimal absenteeism.</li><li>
Knowledge of medical terminology and/or insurance terminology preferred.</li><li>
Bilingual English/Spanish strongly preferred with the ability to read, write, interpret and disseminate information in both languages.</li></ul><h2 class="jobSectionHeader">
About Legacy Community Health</h2>
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health&mdash;every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job&mdash;they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.
At Legacy Community Health, our mission&mdash;Driving healthy change in our communities&mdash;guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:<h4 class="jobSectionHeader">
Approachable &amp; Collaborative</h4>
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.<h4 class="jobSectionHeader">
Driven &amp; Committed</h4>
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change&mdash;within ourselves, our teams, and the communities we serve.<h4 class="jobSectionHeader">
Perceptive &amp; Thoughtful Communicators</h4>
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.
KX2PmaXgel</div>

Call Center Specialist- Behavioral Health-Bilingual Spanish/English

Explore 61+ Bilingual front desk patient registrar medical clinic in Houston this July. Find roles across top companies and apply now to boost your career.

61 bilingual front desk patient registrar medical clinic jobs In Houston

Medical Assistant

Medical Assistant II - Urology

Experienced Esthetician (3+ Years Medspa Experience Required)

Front Desk Representative

Medical Assistant

Remote Customer Service Specialist

Call Center Specialist- Behavioral Health-Bilingual Spanish/English