bilingual loan processor

OneMain Financial

<div><div>At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life&rsquo;s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.</div><div>
In the Role</div><ul><li><div>
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service</div></li><li><div>
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals</div></li><li><div>
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs</div></li><li><div>
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations</div></li><li><div>
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems</div></li><li><div>
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude</div></li><li><div>
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options</div></li></ul><div>
Requirements:</div><ul><li><div>
High School Diploma or GED</div></li></ul><div>
Preferred:</div><ul><li><div>
Sales, Collections or Customer Service experience</div></li><li><div>
Bilingual - Spanish</div></li></ul><div>
Location: On site</div><div>
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.</div><div>
Who we Are</div><div>
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:</div><ul><li><div>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</div></li><li><div>
Up to 4% matching 401(k)
</div></li><li><div>Employee Stock Purchase Plan (10% share discount)
</div></li><li><div>Tuition reimbursement
</div></li><li><div>Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</div></li><li><div>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</div></li><li><div>
11 Paid holidays (4 floating holidays, prorated based on start date)</div></li><li><div>
Paid volunteer time (3 days per year, prorated based on start date)</div></li></ul><div></div><div>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</div><div>
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online.</div><div>
At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</div><div>
Key Word Tags</div><div>
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee</div>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</div>

Bilingual Loan Sales Specialist - Airport

MESO- MicroEnterprise Services of Oregon

SummaryThe Bilingual Credit Analyst will support clients and orient them to MESO&rsquo;s loan application process and technical assistance programs. Assist clients in completing a loan application with a focus on analysis of business income statements and projections, pro formas, business plan narratives, project budgets, and personal financial statements.*Please note that this position will be part-time, at 20 hours per week and requires proficiency in both English and Spanish languages.DescriptionThis position is also responsible for delivery of technical assistance services to prospective and existing MESO clients. Credit Analysts implement strategies to support clients&ndash; e.g., from pre-loan application to post-loan closing, through the loan term &ndash; to provide structured, relevant and results driven technical assistance. This person will be responsible for maintaining a strong customer relationship with loan clients. They deliver scheduled consultations with clients and support building acumen in fundamental business management skills. This position coordinates with other lending team members and business development staff to provide ongoing support to MESO&rsquo;s borrowers.Micro Enterprise Services of Oregon (MESO) is a 501(c)3 non-profit that seeks to improve the economic opportunities of underserved individuals through empowerment, education, and entrepreneurship for the benefit of the greater community. We are currently hiring for a position within our Community Capital (lending) department to analyze and underwrite small business loan applications, provide a wide array of technical assistance to small businesses, and work collaboratively with other MESO departments to support the Oregon and SW Washington small business community.MESO&rsquo;s Lending Philosophy:MESO does not only access the risk profile of the applicant from past actions and current plans, it also supplements character-based information into the equation and builds &ldquo;relationship collateral&rdquo; with the applicants. We are here to help overcome barriers to small business financing. We work with a wide variety of entrepreneurs and have a distinct focus on minority and women owned businesses.JOB DUTIES● Customize/Deliver efficient and effective consultation, assessments and responsive guidance to prospective and existing MESO clients on issues related to small business management such as marketing, bookkeeping, financial strategy, and cash flow management. Tailor and deliver business plan development, cash management and financial projections. Identify and provide access to appropriate resources and systems to help entrepreneurs manage, build capacity and grow their businesses.● Analyze financial data related to loan requests and prepare written credit memorandums to support recommendations.● Demonstrate sound judgment and effective decision making.● Develop and present programs, training, and guidance in a clear and understandable manner. Possess exceptional communication skills with the ability to serve as a positive and visible representative of the organization with a variety of stakeholders.● Evaluate financial/loan documentation to ensure accuracy and completeness● Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors.● Develop and manage individualized MESO client business capacity building work plans, designed to establish TA goals/objectives and monitor progress and impact of MESO TA delivery.● Maintain client relationships and provide superior customer service● Complete various reporting responsibilities for both internal and external requirementsEducation, Experience, and Skill Preferences:● Bachelor&rsquo;s degree in Business, Finance, Accounting, Community Development, or a related field● Demonstrated experience in financial statement analysis● Ability to communicate effectively and establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels● Superior written and verbal communication skills with emphasis on clarity, conciseness, and relevance● Ability to work independently and meet strict deadlines● Experience with entrepreneurship, microfinance, social enterprise, and/or program development and evaluation a plus● Advanced computer literacy, including proficiency with Microsoft Office Suite and the Google cloud equivalents● Must be fluent in Spanish and EnglishSUPERVISORY RESPONSIBILITIESNone.QUALIFICATIONS Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEBachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLSMust be fluent in both English and Spanish. Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.MATHEMATICAL SKILLSHas strong mathematical and analytical skills relating to finance. Ability to synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; designs work flows and procedures; demonstrate attention to detail; gather and analyze information skillfully; complete projects on time and budget; demonstrate accuracy and thoroughness; work within approved budget; contribute to profits and revenue; conserve organizational resources.COMPUTER SKILLSVery organized, detail-oriented, fast and comfortable with various software programs (preferably with Downhome Loan Manger and Outcome Tracker) including Microsoft Office products.REASONING ABILITYAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.CERTIFICATES, LICENSES, REGISTRATIONSSBA lending experience preferred.PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must regularly lift and /or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk; use hands to handle, or feel and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms and climb or balance.WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.Pay: $50,000.00 - $55,000.00 per yearBenefits:<ul><li>Paid time off</li></ul>Work Location: Hybrid remote in Portland, OR 97212

Bilingual Credit Analyst- Part-Time

<div>At OneMain, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. You will help customers assess and identify the appropriate products or services OneMain offers by listening and understanding their financial situation in a call center environment. The position will require strong knowledge of OneMain&rsquo;s personal lending products and a high level of motivation to meet or exceed goals. Our work focuses on new and previous customers who are looking for additional financing or insurance options to meet their personal financial needs.
In the Role<ul><li>
Reach out to customers via outbound calls or responding to inbound calls from potential customers</li><li>
Processing applications for multiple personal lending products.</li><li>
Implement key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals</li><li>
Read and understand credit bureau reports and maintain a high level of personal lending product knowledge.</li><li>
Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance</li><li>
Actively market and sell OneMain lending products and services and demonstrate strong collaborative skills within a team environment</li></ul>
Requirements<ul><li>
High School Diploma or GED</li><li>
Bilingual in Spanish/English.</li><li>
Sense of urgency in meeting or exceeding application processing goals</li></ul>
Preferred<ul><li>
2 or more years&rsquo; experience in inside sales, customer service, retail, or call center environment.</li><li>
Basic understanding of credit or personal finance concepts.</li></ul>
Work Schedule
Hours of Operation:
Mon- Thurs 8:00 AM-8:00 PM; Fri 8:00 AM-7:00 PM; Sat 8:00 AM-12:00 PM
The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:<ul><li>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>
Up to 4% matching 401(k)
</li><li>Employee Stock Purchase Plan (10% share discount)
</li><li>Tuition reimbursement
</li><li>Paid time off (15 days&rsquo; vacation per year, plus 2 personal days, prorated based on start date)</li><li>
Paid sick leave as determined by state or local ordinance, prorated based on start date</li><li>
Paid holidays (7 days per year, based on start date)</li></ul>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</div>

Loan Representative - Bilingual

Wells Fargo

<div>Job Description 
Why Wells Fargo: 
 
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces &quot;to grow your career&quot; in the U.S. Join us! 
 
About this role: 
 
Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com. 
 
In this role you will:<ul><li>
Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially</li><li>
Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications</li><li>
Receive direction from managers and exercise judgement within defined policies and procedures</li><li>
Develop understanding of bank products and services to connect to customers' needs</li><li>
Interact with customers to demonstrate care and build relationships</li><li>
Provide appropriate options for bank products and services to customer</li><li>
Refer customers' financial needs to other bankers and partners as needed</li><li>
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below</li></ul>
Required Qualifications:<ul><li>
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li><li>
Bilingual speaking and listening proficiency in Spanish/English</li></ul>
Desired Qualifications:<ul><li>
Customer service focus with experience handling complex transactions across multiple systems</li><li>
Experience proactively engaging with customers through outreach via phone or email</li><li>
Ability to educate and connect customer to technology and share the value of mobile banking options</li><li>
Ability to help customers succeed financially by offering introductions to additional team members as appropriate</li><li>
Experience working with others on a team to meet customer needs</li><li>
Experience fostering and developing strong customer relationships</li><li>
Ability to build strong relationships with internal partners</li><li>
Ability to follow policies, procedures, and regulations</li><li>
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss</li><li>
Ability to interact with integrity and professionalism with customers and team members</li><li>
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting</li><li>
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting</li><li>
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues</li><li>
Support customers and employees in resolving or escalating concerns or complaints</li></ul>
Job Expectations:<ul><li>
Ability to work a schedule that may include most Saturdays</li><li>
Must take and pass required language assessment</li><li>
Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed</li></ul><ul><li>
This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary</li><li>
This position is not eligible for Visa sponsorship</li></ul>
Posting Location(s):<ul><li>
8307 Marbach, San Antonio, Texas</li></ul>
Posting End Date:
 
14 Apr 2026 
*Job posting may come down early due to volume of applicants.
 
 
We Value Equal Opportunity 
 
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. 
 
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. 
 
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. 
 
Applicants with Disabilities 
 
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . 
 
Drug and Alcohol Policy 
 
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. 
 
Wells Fargo Recruitment and Hiring Requirements: 
 
a. Third-Party recordings are prohibited unless authorized by Wells Fargo. 
 
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</div>

Personal Banker Bilingual Spanish Marbach

Broadstreet Bank

Overview:We are looking for a Bilingual (Spanish Preferred) service-minded, people-focused Personal Banker to join our team&mdash;someone who naturally motivates others, brings energy to new initiatives, and takes pride in helping move ideas into action. This role is ideal for someone who thrives on connecting with customers, supporting their goals, and working alongside a team to see things through from start to finish. You&rsquo;ll have the opportunity to make an impact every day&mdash;sometimes stepping into teller duties as needed&mdash;while being part of a bank that values growth, collaboration, and community.Responsibilities:- Build and nurture relationships with customers by identifying their financial needs and recommending tailored banking solutions.- Open and service personal and business accounts while ensuring all documentation is accurate and compliant.- Educate customers about bank products, services, digital tools, and financial wellness strategies.- Occasionally assist with teller transactions to support branch operations as needed.- Collaborate with your team to achieve branch goals and provide an exceptional customer experience.- Exhibit sound judgment in decision-making, ensuring compliance with internal policies and regulatory guidelines.- Be a positive presence on the team&mdash;supporting others and celebrating wins.Qualifications:- High school diploma or equivalent; college coursework or degree preferred.- Prior experience in retail banking, sales, or customer service strongly preferred.- Demonstrated ability to influence and build relationships.- Strong communication, problem-solving, and organizational skills.- Flexibility to adapt to different tasks and branch needs.- Passion for community service and team success.- Bilingual (English/Spanish) preferred but not required.What We Offer:- Competitive salary and comprehensive benefits package.- Career growth with structured training and leadership development.- A team-first culture rooted in integrity and mutual respect.- Opportunities to make a positive impact in the lives of customers and your community.Job Type: Part-timeBenefits:<ul><li>401(k) 5% Match</li><li>Opportunities for advancement</li><li>Paid time off</li></ul>Work Location: In person

Part Time Personal Banker Bilingual Spanish (preferred)- Lindale, Texas Branch

Arvest Bank

<div>Pay is based on a number of factors including the successful candidate&rsquo;s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits . 
 
Position is remote flexible and preferred at 202 S Goad Springs Road in Lowell, AR, or at 500 Broadway Street in Little Rock, AR. However, location is flexible at other Arvest Facilities for residents of AR, MO, KS, or OK and will be determined upon hire.
Position requires availability Monday through Friday from 7 am to 7 pm and Saturdays from 8 am to 2 pm with the ability to work additional hours as needed.
Position is Bilingual English/Spanish 
 
Summary: 
 
The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers first as we continue to fulfill our mission &ndash; people helping people find financial solutions for life.
Job Title: Mortgage Servicing Customer Care Representative
The Mortgage Servicing Customer Care Representative answers many customer service calls and assists customers with other requests and needs. The incumbent is a primary telephone representative and shall remain pleasant and professional while providing all necessary support services. The Mortgage Servicing Customer Care Representative will remain knowledgeable and informed of mortgage products and services to meet the individual needs of the customer.
What You Will Do at Arvest: (Other duties may be assigned.)
&bull; Answer internal and external calls and work calls from the message center and respond to customer requests within established timelines to maintain service level expectations regarding abandonment rate and the call's average speed-to-answer rate.
&bull; Verify caller identity through the authentication procedures set forth by federal and state regulations. Retrieve customer loan information quickly and efficiently to provide information and knowledgeable assistance regarding mortgage loans.
&bull; Follow escalation procedures to address customer concerns and identify and report possible threats to the company and other associates.
&bull; Accurately track and document all customer communications to provide a detailed contact history. Documentation should include all pertinent information from the conversation(s) set forth by the department policies and procedures.
&bull; Research items and follow up with customers promptly. Work with bank associates, prior mortgage companies or other mortgage associates to obtain the necessary information. When applicable, provide written responses to customer inquiries for general documents, research requests, copies of file documents, etc.
&bull; Build customer relationships by actively listening and resolving complaints quickly, efficiently, and accurately. Explain policies and procedures courteously and patiently.
&bull; Remain cognizant of opportunities to strengthen further the customer relationship by identifying a potential need and referring the customer to the appropriate division within the company.
&bull; Participate in outbound call campaigns, including welcome calls, product service awareness, and other company contact efforts.
&bull; Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to completing compliance training and adhering to internal procedures and controls; reporting any known violations of compliance policy, laws, or regulations; and reporting any suspicious customer and/or account activity.
Supervisory Responsibilities: NA 
 
Responsibilities: 
 
Toolbox for Success:
&bull; A high school diploma or general education degree (GED) is required.
&bull; 1 year of customer service experience required.
&bull; Mortgage servicing experience preferred.
&bull; Relevant military experience is considered for veterans and transitioning service members.
Physical Demands:
The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
We offer competitive compensation, benefits packages, and significant professional growth.
Arvest Bank is committed to providing equal opportunity to all persons regardless of race, color, race-based hairstyles and textures, religion, marital status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, veteran status, or any other basis, which now or in the future may be specified by law.
Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply. 
 
Grade 10
Pay Range: $15.80 - $19.70 per hour</div>

Mortgage Servicing Customer Care Representative - Bilingual

San Diego

Are you a passionate and motivated individual with a love for helping others find their dream home? We are looking for a Leasing Professional to join our vibrant team!In this role, you'll be responsible for showcasing properties, assisting in lease renewals, and ensuring a smooth and positive leasing experience for all prospective and current residents. This is an exciting opportunity for someone who thrives in a dynamic environment, values exceptional customer service, and is eager to contribute to maintaining high occupancy rates and excellent resident satisfaction.Duties and Responsibilities:<ul><li>Ensure full compliance with federal, state, and local laws, with a focus on Fair Housing regulations, to maintain ethical leasing practices.</li><li>Greet all prospective tenants and current residents with enthusiasm, creating a positive and welcoming atmosphere.</li><li>Process rental applications and carefully verify all details and documents in accordance with company policies to ensure accuracy and compliance.</li><li>Submit completed applications to the Property Manager for approval, promptly notify applicants of decisions, and maintain thorough documentation of all interactions.</li><li>Assist with daily marketing activities, including posting engaging property listings on Craigslist, social media, and other platforms to attract qualified leads and maintain high occupancy rates.</li><li>Maintain a closing ratio of at least 15% from initial contact to lease signing by effectively nurturing leads and addressing concerns.</li><li>Address potential objections during property tours, offering solutions and valuable feedback to continuously improve the leasing process</li><li>Assist in presenting lease renewal offers to current residents, ensuring that all processes comply with local laws and company policies.</li><li>Assist in ensuring each move-in is handled professionally by inspecting apartments prior to move-in, using a checklist to ensure readiness.</li></ul>Skills:<ul><li>Must be Bilingual</li><li>Demonstrate effective oral and written communication, ensuring clear and professional interactions with both prospective and current residents.</li><li>A high school diploma or equivalent is required; additional certifications or relevant coursework are a plus.</li><li>Consistently deliver outstanding customer service with enthusiasm and a positive attitude, ensuring a superior experience for all residents and prospects.</li><li>Ability to perform physical tasks such as walking up/downstairs, kneeling, crouching, and using hands to reach or lift. The role also requires standing, walking, and sitting for extended periods.</li><li>Ability to efficiently prioritize and manage multiple tasks to meet daily and long-term goals.</li><li>Strong time-management skills, with the ability to meet deadlines and maintain a high level of productivity in a fast-paced environment.</li></ul>Work schedule:<ul><li>9:00am - 6:00pm</li><li>Open availability</li><li>Weekends required</li></ul>Why join us? We offer a competitive starting wage along with a comprehensive employee benefits package that includes, but is not limited to:<ul><li>Health, Dental, Vision, 401K</li><li>Paid vacation, holidays, and sick leave</li><li>A positive working environment</li><li>Growth Potential</li></ul>The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.Pay: $19.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you willing to take a drug test, in accordance with local law/regulations?</li><li>Are you willing to undergo a background check, in accordance with local law/regulations?</li></ul>Work Location: In person

Leasing Professional (Bilingual required)

Search 6480+ Bilingual loan processor jobs near you this April. New roles added regularly across leading industries. Apply today.