bilingual multi-location customer service specialist (spanish)

bilingual multi-location customer service specialist (spanish) Jobs in Collierville

bilingual multi location customer service specialist spanish

Sherwin-Williams

<div><div>Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store&rsquo;s sales goals.</div> 
<div>
 
</div><div>Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company&rsquo;s customers, staff, employees, vendors, contractors, and the general public.
</div>
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life &hellip; with rewards, benefits and the flexibility to enhance your health and well-being
 
Career &hellip; with opportunities to learn, develop new skills and grow your contribution
 
Connection &hellip; with an inclusive team and commitment to our own and broader communities
 
It's all here for you... let's Create Your Possible

What is the Process to get Started?
 
Step 1 &ndash; Online Application
 
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ 
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 &ndash; Digital Interview
 
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
 
You&rsquo;ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 &ndash; In-Store Interview
 
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute&mdash;it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on &ldquo;Candidates&rdquo; to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.<div><ul><li>
Ensure high levels of customer satisfaction through excellent sales service</li><li>
Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>
Build productive trust relationships with wholesale and retail customers</li><li>
Process sales transactions accurately and consistent with policies and procedures</li><li>
Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>
Maintain precise work order files and formulas</li><li>
Pull appropriate products from the sales floor or warehouse</li><li>
Tint and mix products, as needed, to customer specifications</li><li>
Stock shelves and set up displays</li><li>
Clean store equipment</li><li>
Load/unload delivery trucks</li><li>
Assist in making deliveries, as needed</li><li>
Maintain in-stock and presentable condition assigned areas</li><li>
Remain knowledgeable on products offered and discuss available options</li><li>
Comply with inventory control procedures</li><li>
Suggest ways to improve sales</li></ul></div><div>
Minimum Requirements:</div><div><ul><li>
Must be at least eighteen (18) years of age</li><li>
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future</li><li>
Must be able to read, write, comprehend, and communicate in English</li><li>
Must be able to read, write, comprehend, and communicate in Spanish</li><li>
Must have a valid, unrestricted Driver&rsquo;s License</li><li>
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion</li><li>
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li></ul></div><div>
Preferred Qualifications:</div><div><ul><li>
Have at least a High School diploma or GED</li><li>
Have at least one (1) year off experience working in a delivery, retail, or customer service position</li><li>
Have previous work experience selling paint and paint-related products</li><li>
Have previous work experience operating tinting and mixing equipment</li></ul></div><div></div><div> 
#SHWSales</div></div>

Bilingual Multi-Location Customer Service Specialist (Spanish)

Helena Agri-Enterprises, LLc

<div>WHO WE ARE

Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. Our first location was in West Helena, Arkansas hence the name &quot;Helena&quot;. We now have 450+ locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry. There are many facets to our company including product development, sales, operations, precision technology and manufacturing just to name a few.
ABOUT THE JOB

The Administrative Assistant assists the director and team by initiating, coordinating and providing administrative functions on a day-to-day basis.

WHAT YOUR DAY WILL LOOK LIKE

<ul><li>Provides administrative support to ensure the team functions optimally.</li>
<li>Collects, opens, dates and distributes mail.</li>
<li>Performs communication functions including typing, copying, faxing, e-mailing and making phone calls for the entire team.</li>
<li>Arranges travel and lodging for the team.</li>
<li>Arranges conference, committee and other meetings as directed.</li>
<li>Compiles data and financial and statistical information related to product research, development, sales, marketing, production forecasting and scheduling.</li>
<li>Develops reports and special projects as assigned by leader.</li>
<li>Maintains records and files for confidentiality and non-disclosure for sales, marketing and distribution agreements and others as required.</li>
<li>Maintains files for each team member.</li>
<li>Fulfills requests for data, advertising and promotional materials and other information requested by the team or customers.
</li><li>Assists the team in researching and compiling data, developing reports, completing special projects and coordinating planning activities.</li>
<li>Represents the team at various company, professional, civic and other meetings.</li>
<li>May be required to operate a company vehicle.</li>
<li>Provides excellent customer service to all internal and external customers.</li>
<li>Other work-related duties as assigned by leader.</li>
<li>Reliable and regular attendance is required.</li>
<li>Follows all company policies and procedures.
</li></ul>EDUCATION &amp; EXPERIENCE

<ul><li>High school diploma or equivalent is required.</li>
<li>Three years of work-related experience is required.</li>
</ul>
SKILLS &amp; QUALIFICATIONS

<ul><li>Working knowledge of Microsoft Office is required.</li>
<li>Written and verbal communication skills in English are required.</li>
<li>Communicating in Spanish is a valuable skill at Helena.</li>
<li>Interpersonal skills are required.</li>
<li>Organizational skills are required.</li>
<li>Ability to coordinate a high level of activity under a variety of conditions and restraints is required.</li>
<li>Valid U.S. driver's license is required to drive a company vehicle. Must be able to meet all company requirements to drive a Helena vehicle.</li>
</ul>
Successful completion of a drug test and background check is required for all positions at Helena.

WORK ENVIRONMENT &amp; PHYSICAL ASPECTS OF THE JOB

The work environment for this position is that of a typical office environment where the noise level is mostly quiet. This position requires you to use your hands for many different tasks and to talk, hear, walk, stand and sit. You may be occasionally required to lift or move up to 10 pounds.

<div>BENEFITS AT HELENA</div>
<div>
</div><ul><li>Health, Dental &amp; Vision Insurance STARTS THE SAME DAY YOU DO!
</li><li>Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA).</li>
<li>Helena's robust 401(k) Savings Plan offers you a 100% company-match up to 5% starting on your first day. As your years of service with Helena increase, so does our company-match - up to 10% based on your contribution amount.</li>
<li>Three-year vesting on company-match with 1,000 hours of service.</li>
<li>Access your earned pay between paydays through Earned Wage Access (EWA) with DailyPay.
</li><li>Up to 15 days paid time-off plus 9 paid holidays.</li>
<li>Free Term Life Insurance at 1x your annual base pay - paid for by Helena at no cost to you.</li>
<li>Free Short &amp; Long-Term Disability.
</li><li>Up to four weeks of paid Parental Leave.</li>
<li>Education Assistance.</li>
<li>And much more!
</li></ul><div></div><div>For more detailed information about our benefits, visit helenacareers.com/benefits.</div>

<div>STAY CONNECTED TO THE HELENA POWERHOUSE!
</div><div></div><div>Follow us on social @HelenaCareers or visit us at helenacareers.com.</div>

Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.</div>

Administrative Assistant - Credit

The Home Depot

<div>Position Purpose:
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM&rsquo;s in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. 
 
Key Responsibilities:<ul><li>
10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly</li><li>
15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink</li><li>
15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times</li><li>
10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.</li><li>
50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Store Manager</li><li>
This Position has 0 Direct Reports</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:
<ul><li>Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.</li></ul> 
Working Conditions:
<ul><li>Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Demonstrated ability to collaborate and work effectively with cross-functional teams</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:
<ul><li>3</li></ul> 
Minimum Leadership Experience:
<ul><li>3</li></ul> 
Preferred Leadership Experience:
<ul><li>3</li></ul> 
Certifications:
None 
<ul><li>
</li></ul>Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Customer Focus</li><li>
Develops Talent</li><li>
Drives Results</li><li>
Resourcefulness</li></ul></div>

NIGHT OPERATIONS ASSISTANT STORE MANAGER IN TRAINING

Huey's Restaurant

<div><div><div>Job Description: 
 
We are looking for experienced competent Prep Cooks to join our team. Must have a polite, friendly, and willing-to-learn attitude. 
 
Company Overview 
 
Huey's, locally owned and operated, has been a staple of the Memphis community for 50 years. We're known for our blues, brews, burgers, excellent customer service, community outreach, and family environment.
 
 
Job Summary 
 
A PM Prep Cook prepares cooking ingredients by washing and chopping vegetables, cutting meat, and other meal prep. Set up workstations and ingredients so that food can be prepared according to recipes. Undertake basic cooking duties, such as reducing sauces and parboiling food. Prepare simple dishes, such as salads and entrees. 
 
Responsibilities 
</div><ul><li>Setting up and stocking his or her station before the start of each service.</li>
<li>Prepping food each day and following Huey&rsquo;s recipes.</li>
<li>Complying with Health Department regulations and safety standards.</li>
<li>Serving and preparing food of the highest quality. This requires working with other cooks in the kitchen to make sure that food is ready at the right time, in the right order, so that it arrives at the customer&rsquo;s table ready to eat and at the right temperature.</li>
<li>Meeting required ticket times for appetizers, entrees, and desserts.</li>
<li>Cleaning his or her station and may be asked to help other cooks clean up their stations.</li>
<li>Communicating and cooperating with back-of-house and front-of-house co-workers.</li>
<li>Complying with Huey&rsquo;s policies and procedures</li>
</ul>
<div> 
Qualifications 
</div><ul><li>At least one year of cooking experience preferred</li>
<li>Work as part of a team</li>
<li>Strong organization and active listening skills</li>
<li>Reliable transportation</li>
<li>The ability to work on your feet for most of the day and lift 30 pounds at a time</li>
<li>Exceptional time management skills</li>
<li>Flexible scheduling availability</li>
</ul>
<div> 
Benefits/Perks 
</div><ul><li>Free shift meals</li>
<li>50% off meals when off the clock (restrictions apply)</li>
<li>Medical Insurance</li>
<li>Dental and vision insurance (if applicable)</li>
<li>Term Life insurance</li>
<li>Employee Assistance Program</li>
<li>Vacation after one year</li>
<li>401K- if requirements are met</li>
<li>Short and Long Term Disability Income Protection</li></ul><div> 
</div>
<div> 
Join our team! Fun atmosphere, great work environment, and excellent benefits.</div></div></div>

Cook - PM Prep

Kroger

<div>Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That's why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you're looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development- we have you covered. We are always looking for extraordinary talent to join our growing team!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: 
 
<ul><li>A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
</li><li>Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
</li><li>Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
</li><li>Valuable associate discounts on purchases, including food, travel, technology and so much more.
</li><li>Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
</li><li>Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
</li></ul>For more information about benefits and eligibility, please visit our Benefits Page ! Minimum<ul><li>High School Diploma or GED</li><li>Basic computer skills
</li><li>Excellent administrative, communication, and organizational skill with high attention to detail</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Ability to work cooperatively in a fast-paced, team-based environment</li><li>Excellent customer service, organizational, and task-management skills</li></ul>
Desired<ul><li>Any previous experience in retail, customer service, or healthcare</li></ul>
- Knowledge of infection control practices- Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation 
<ul><li>Greet any customers or potential patients while in the front area or near the clinic</li><li>Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection</li><li>Answer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)</li><li>Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow</li><li>Complete the registration process, placing the patient under the respective scheduler book for the provider on duty</li><li>Verify the patient or responsible party's identity using a government-issued source</li><li>Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR</li><li>Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR</li><li>Scanning all appropriate documents or alert the provider if they need to complete the scanning</li><li>Escort the patient to the exam room and determine the patient's chief complaint</li><li>Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies</li><li>Continue to process the patients in the waiting following appropriate clinic flow</li><li>Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods</li><li>Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy</li><li>Participate in and prepare for off-site events as needed</li><li>Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping</li><li>If a float: Travel to designated clinics within a specified geographic area</li><li>Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of provider</li><li>Must be able to perform the essential job functions of this position with or without reasonable accommodation</li></ul></div>

PATIENT CARE TECH

StoryPoint

<div>Caregiver
StoryPoint Collierville
Part-Time 1st Available
Must haves to be a Caregiver:
<ul><li>Passionate about working with the elderly.</li>
<li>Punctuality and Professionalism are important factors.</li>
<li>Interest in pursuing a career in Healthcare setting (ie, CNA, Nursing, Geriatrics)</li>
</ul>
What your day to day looks like as a Caregiver:
<ul><li>You provide compassionate and competent care for residents by performing the following services
<ul><li>Bathing, showering, and grooming/dressing assistance</li>
<li>Assist residents with dining</li>
<li>Wheelchair and walking escorts</li>
<li>Meal, activity, and medication reminder assistance</li>
<li>Answers resident call signals</li>
</ul></li><li>Participate in Life Enrichment activities.</li>
</ul>
We&rsquo;ve grown our business with an employee first mindset, it&rsquo;s the basis of everything we do. We are one team, with one plan and everyone&rsquo;s included. This means we move forward together, always leading with empathy and viewing all decisions through the lens of every employee. 
 
We believe in this so strongly that every employee in our company has scheduled monthly conversations with their leader to discuss their performance, growth and opportunities to improve the employee and customer experience.
As an Employee First organization, we invest in helping our employees become the best version of themselves. When our employees are at their best, they provide the absolute best service.
General Working Conditions
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
Click on glassdoor to see our employee testimonials
#SPIND</div>

Caregiver

Pantherx Specialty Llc

<div>7,000 Diseases - 500 Treatments - 1 Rare Pharmacy 
PANTHERx is the nation&rsquo;s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.
If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don&rsquo;t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.
We are seeking team members who:
Are inspired and compassionate problem solvers;
Produce high quality work;
Thrive in the excitement of the ever-challenging environment of modern medicine; and
Are committed to achieving superior health outcomes for people living with rare and devastating diseases.
At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.
Join the PANTHERx team, and define your own RxARE future in healthcare!
Location: Collierville, TN (On-site)
Classification: Exempt
Status: Full-Time
Report to: Manager, Fulfillment Services
Purpose
The Supervisor, Warehouse coordinates and manages all direct courier and warehouse activities (including the receiving, warehousing, shipping and delivery of product in a manner consistent with company service and cost objectives.) This role coordinates the transport, delivery, and storage of supplies between all PANTHERx locations in Collierville, TN, Pittsburgh, PA and Canfield, OH. This role also hires, develops and training of warehouse and driver associates as the need develops through the growth of business.
Responsibilities<div><ul><li>
Supervises all aspects of the warehouse activities located at Collierville, TN.</li><li>
Establishes systems for the non-pharmacy related supplies, like cold chain coolers, and leads in the monitoring of inventory and cost savings opportunities.</li><li>
Supervises personnel responsible for warehouse functions at PANTHERx.</li><li>
Coordinates the unloading of inbound shipments, orderly stacking of product &amp; supplies, and the picking and staging of outbound shipments.</li><li>
Coordinates movement of products to storage areas with proper equipment and efficiently stacks and stores the merchandise in the appropriate area.</li><li>
Supervises the transport of product between PANTHERx locations.</li><li>
Supervises the transport of dispensed prescriptions to patients, facilities, or common courier hubs. Coordinates transportation fleet including delivery expense reporting, routing, DOT compliance, and maintenance/cleaning of fleet.</li><li>
Inspects physical condition of warehouse and equipment and prepares work orders for repair and requisitions for replacement of equipment.</li><li>
Establishes and manages work schedules and ensures that the schedules are correctly implemented and that jobs are assigned effectively and completed properly.</li><li>
Coordinates adherence to all Federal and State statutes regarding warehouse operation including DOH, Board of Pharmacy, DOT, FDA and OSHA regulations.</li><li>
Coordinates adherence to all Federal and State statutes regarding transportation fleet operation including DOH, Board of Pharmacy, DOT, FDA and OSHA regulations.</li><li>
Responsible for inventory control of supplies by coordinating and/or checking in product and updates inventory balances on hand. Ensures all practices and procedures comply with audit requirements and meet operational standards.</li><li>
Confers with department heads to ensure coordination of warehouse activities with such activities as production, sales, records control, replenishment of daily use items and purchasing.</li><li>
Handles the salvage of damaged, recycled or used materials per individual protocols.</li>
Supervises the accuracy of all shipping documents <li>- gathers and maintains all data records relative to shipping activities.</li><li>
Provides training for new courier/warehouse teammates.</li><li>
Responsible for process improvement and process management of all inbound receiving, put-away, picking, shipping and inventory control.</li><li>
Assists with movement and receiving process of product for wholesale services.</li><li>
Responsible for training of shipping and warehouse team members on all wholesale services related to receiving and organization of products.</li><li>
Other duties as assigned.</li></ul></div>
Required Qualifications<div><ul><li>
High school diploma or general education degree (GED).</li><li>
Valid state driver&rsquo;s license.</li><li>
Clean driving record.</li><li>
Good communication skills.</li><li>
Registration as a pharmacy technician with the Tennessee Board of Pharmacy, unless holding a current TN State Pharmacist license.</li></ul></div>
Note: If you are not currently registered as a pharmacy technician in Tennessee, you may initiate the registration process via the TN BOP and complete the training requirement upon hire with PANTHERx.
Preferred Qualifications<div><ul><li>
1 year experience in courier role.</li><li>
1 year experience as a Warehouse manager.</li></ul></div>
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits:
Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!
Equal Opportunity:
PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.</div>

Supervisor, Warehouse (TN)

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