bilingual patient support caseworker

United Biosource Corporation

<div><div><div>As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.
Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity.
If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! 
At UBC, the Reimbursement Case Manager serves as a patient advocate, removing barriers for patients accessing specialty pharmaceuticals. As the single point of contact you will provide inbound and outbound phone support to patients, caregivers, and providers to collaboratively determine patient eligibility. In addition to prioritizing and enhancing the patient experience, the reimbursement case manager will coordinate the patient's access to therapies, conduct the appropriate follow ups, and facilitate access to support services such as co-pay assistance programs and patient assistance programs (PAP). 
Please, note Spanish language proficiency is required, as this role regularly supports Spanish‑speaking patients in our programs. Additionally, medical and pharmacy benefits reimbursement experience is required for this position. 
Specific job duties:<ul><li>
Provide day-to-day oversight and coordination of caseload to ensure all case elements and tasks are completed timely and ensure cases move through the process as required.</li><li>
Act as single point of contact responsible for prior authorization and appeal processing communications to patients, healthcare providers, field reimbursement representatives and other external stakeholders.</li><li>
Communicate patient benefits and responsibility timely and accurately.</li><li>
Assess and refer patients appropriately for special programs/services when appropriate.</li><li>
Performs quality checks on cases and report trends to leadership.</li><li>
Responsible for good housekeeping techniques, adhering to quality and production standards while complying with all applicable company, state and federal safety and environmental programs and procedures.</li><li>
Troubleshoot complex cases, spanning multiple disease-states, while interfacing with key stakeholders (internal/external) to ensure optimal start to therapy</li><li>
Report Adverse Drug Events that have been experienced by the patient in accordance pharmaceutical requirements.</li><li>
Recognize a product quality complaint and forward caller/written information to a manufacturer.</li><li>
Other duties, as assigned.</li></ul> 
Desired Skills and Qualifications:<ul><li>
Bachelor&rsquo;s degree or six years of relevant working experience</li><li>
Two (2) or more years of relevant experience in pharmacy benefit management preferred</li><li>
Bilingual in English and Spanish (verbal and written) required.</li><li>
Medical Assistant, Social Worker or Senior Reimbursement Specialist experience preferred</li><li>
Proficient in Microsoft Office applications</li><li>
Knowledge of medical and claims processing terminology</li><li>
Excellent written/verbal communication to include providing clear instructions</li></ul> 
Benefits:
At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.
Here are some of the exciting perks UBC offers:<ul><li>
Remote opportunities</li><li>
Competitive salaries</li><li>
Growth opportunities for promotion</li><li>
401k with company match*</li><li>
Tuition reimbursement</li><li>
Flexible work environment</li><li>
20 Days PTO Annually (accrued)</li><li>
Paid Holidays</li><li>
Employee assistance programs</li><li>
Medical, Dental, and vision coverage</li><li>
HSA/FSA</li><li>
Telemedicine (Virtual doctor appointments)</li><li>
Wellness program</li><li>
Adoption assistance</li><li>
Short term disability</li><li>
Long term disability</li><li>
Life insurance</li><li>
Discount programs</li></ul> 
UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients. 
#LI-SG1
#LI-remote</div></div> 

11-8PM EST</div>

Case Manager, Reimbursement - Bilingual (Spanish)

Choice Healthcare Services

<div>Overview:
<div>
Patient Coordinator</div><div></div><div> 
Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.</div><div></div><div> 
Pay Range: $19.61-$23.65/hour (Based on experience)</div><div></div><div> 
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.</div><div></div><div> 
What we provide to you as a CHOICE teammate:</div><ul><li>
Care for your wellbeing and work-life balance</li><li>
Professional and personal growth</li><li>
Experienced leadership support</li><li>
Fun and supportive team dynamic with events and celebrations</li><li>
Comprehensive benefit package</li></ul>
Responsibilities:
<div>
Essential Duties and Responsibilities: include the following. Other duties may be assigned.</div><ul><li>
Collect and process payments</li><li>
When we receive authorizations back in the mail imports and calls parents</li><li>
Schedules treatment appointments and recall appointments</li><li>
Confirms treatment appointments</li><li>
Takes calls throughout the day</li></ul><ul><li>
Process No Show Reports</li><li>
Schedules patients from ASAP List</li><li>
Checks patients in and out</li><li>
Verifies info on file</li><li>
Verifies eligibility with insurance</li></ul><ul><li>
Calls patients when past 10 mins</li><li>
Confirms observation appointments</li><li>
Schedules observation appointments</li><li>
Works on daily sign in sheet</li><li>
Scans in NPP, and enters it in the system</li></ul><ul><li>
Regular, predictable attendance is required</li><li>
Ability to get along and work effectively with others</li></ul>
Qualifications:
<div>
Education and/or Experience:</div><ul><li>
High school diploma or equivalent</li><li>
6+ months of healthcare/dental front office experience is preferred</li><li>
Bilingual in Spanish is preferred</li></ul></div>

Bilingual Patient Coordinator

<div>Overview:
<div>
Patient Coordinator</div><div></div><div> 
Excellent Opportunity to grow in your dental career: We work with Dentist, Orthodontists and Anesthesiologists</div><div></div><div> 
Summary:The Front Office Receptionist schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.</div><div></div><div> 
Pay Range: $16.90-$17.98/hr (Based on experience)</div><div></div><div> 
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.</div><div></div><div> 
What we provide to you as a CHOICE teammate:</div><ul><li>
Care for your wellbeing and work-life balance</li><li>
Professional and personal growth</li><li>
Experienced leadership support</li><li>
Fun and supportive team dynamic with events and celebrations</li><li>
Comprehensive benefit package</li></ul>
Responsibilities:
<div>
Essential Duties and Responsibilities: include the following. Other duties may be assigned.</div><ul><li>
Collect and process payments</li><li>
When we receive authorizations back in the mail imports and calls parents</li><li>
Schedules treatment appointments and recall appointments</li><li>
Confirms treatment appointments</li><li>
Takes calls throughout the day</li></ul><ul><li>
Process No Show Reports</li><li>
Schedules patients from ASAP List</li><li>
Checks patients in and out</li><li>
Verifies info on file</li><li>
Verifies eligibility with insurance</li></ul><ul><li>
Calls patients when past 10 mins</li><li>
Confirms observation appointments</li><li>
Schedules observation appointments</li><li>
Works on daily sign in sheet</li><li>
Scans in NPP, and enters it in the system</li></ul><ul><li>
Regular, predictable attendance is required</li><li>
Ability to get along and work effectively with others</li></ul>
Qualifications:
<div>
Education and/or Experience:</div><ul><li>
High school diploma or equivalent</li><li>
6+ months of healthcare/dental front office experience is preferred</li><li>
Bilingual in Spanish is preferred</li></ul></div>

Arizona Brain & Spine Center

Bilingual Patient Care Coordinator &quot;Spanish&quot; We are a Neurosurgical, Orthopedic and Pain Management Clinic that provides care to personal injury patients. Our founder felt that there was a gap in medical access to patients that have suffered from car accidents or any other type of personal injury. This is why he created Stridewell clinic, so that everyone could have access to specialist care regardless of how their symptoms began. We take great pride in our practice and are looking to grow our team with the addition of a patient coordinator/medical assistant. This position will include, but not be limited to, working closely with the providers and patients, onboarding patients, and sending referrals for treatment. The position requires the ability to work in a fast-paced environment while providing excellent care for the patients.Duties/Responsibilities:<ul><li>Demonstrates knowledge and skills of the clinical processes as they pertain to standing orders, medication &amp; imaging review, charting, patient identification, and patient scheduling</li><li>Onboard patients</li><li>Room patients, set up for procedures, assist with procedures as needed</li><li>Conduct DME fittings</li><li>Complete FMLA paperwork and work notes</li><li>Request medical records</li><li>Mange referrals and coordinate patient recommendations with Office Manager</li><li>Provides updates on procedure supplies and inventory</li><li>Schedule follow-up appointments</li><li>Fielding phone calls regarding patient concerns via text, email or phone</li><li>Assist with in-office injections</li><li>Manage assigned faxes</li><li>Chart prepare for their clinic days</li><li>Ability to drive between clinics if needed</li></ul>Knowledge/ Skills:<ul><li>Knowledge of HIPPA rules and regulations</li><li>Excellent work ethic, dependable, positive attitude, organized, productive, detail-oriented, multi-tasking</li><li>Excellent verbal and writing communication skills</li><li>Friendly and outgoing personality</li><li>Time management skills</li><li>Ability to use office equipment: computer, scanner, printer</li><li>Must have reliable transportation</li><li>Fluent in Spanish Required</li></ul>Job Types: Full-time, Part-timePay: $18.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Paid time off</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li><li>Medical terminology: 1 year (Preferred)</li><li>Computer skills: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Work Location: In person

Bilingual Patient Care Coordinator "Spanish"

Rite of Passage

✨Join a group of passionate advocates on our mission to improve the lives of youth! Rite of Passage Team is hiring for a Bilingual Case Manager at Canyon State Academy in Queen Creek, Arizona ✨ Canyon State Academy is located on a scenic 180-acre campus surrounded by Farm student housing for 300 + youth, a Thrift Store, Caf&eacute;, Barbershop and Church open to the community incorporating life skills for our students. Along with a fully equipped weight room, football stadium, an athletic center (gymnasium, padded wrestling room &amp; more). Pay: $25.93 an hour $3,000 Sign on Bonus Perks &amp; Benefits: Medical, Dental, Vision and company paid Life Insurance within 90 days, and 401k match of up to 6% after 1 year of employment, Paid Time Off that can be used as soon as it accrues and more! ROP-benefits-and-perks-2 What you will do: Case Manager is a member of the site team implementing the Rite of Passage program. The Case Manager is responsible for administrating, developing and facilitating the completion of case plans and treatment programs in accordance with the requests of the placing agency and the needs of each student on their caseload. Depending on location, the Case Manager reports to the Director of Student Services, Case Management Coordinator, Unit Manager and/or Program Director. To be considered you should: Possess a Bachelor's Degree in behavioral sciences, human services or social services field ~Bilingual in Spanish and English~ Child Welfare and/or case management experience ~ Be at least 21 years of age ~ Be able to pass a criminal background check, drug screen (we no longer test for THC), physical, and TB test ~ Be able to pass a search of the child abuse central registry. Schedule: Two Shifts Sunday to Thursday Tuesday to Saturday Hours are based on the need of the program with one work from home day Schedule subject to change based on the need of the program Apply today and Make a Difference in the Lives of Youth! After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a Bilingual Case Manager, you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment. Follow us on Social! Instagram / Facebook / Linkedin / Tik Tok / YouTube Expected hours: 40 per week Benefits: <ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Bilingual ORR Case Manager

FAMILY VIOLENCE PREVENTION CENTER

<div>InterAct is dedicated to ending the cycle of domestic and sexual violence in Wake County, Interact saves lives, rebuilds lives, and secures safer futures for our clients and their families. Every staff member plays a vital role in fulfilling this mission 


The Bilingual (Spanish speaking) Crisis Counselor delivers effective crisis intervention services to individuals and families who have experienced or are experiencing domestic violence and/or sexual violence. Utilization of crisis services may include lethality assessments, supportive counseling, intensive safety planning, coordination of community resources, provision of basic needs, and information/referrals. As a bilingual (Spanish) crisis counselor, you will prioritize Spanish-speaking clients. In addition, you are expected to perform work in a manner that consistently upholds InterAct&rsquo;s core values and commitment to putting clients&rsquo; needs first by promoting safety, support, stabilization, and healing from the effects of violence and abuse. 


Key Responsibilities

Crisis Response &amp; Support
<ul><li>
Provide immediate, trauma-informed crisis responses to callers and walk-in clients.</li><li>
Conduct lethality assessments, safety planning, crisis counseling, and shelter placements.</li><li>
Provide information, resources, and referrals to community programs and services.</li><li>
Guide, translate, and support survivors through Domestic Violence Protective Orders.</li><li>
Provide court advocacy, hospital response, and Solace Center advocacy as needed.</li></ul>

Spanish-Language Services
<ul><li>
Respond to calls on InterAct&rsquo;s Spanish Domestic Violence and Sexual Violence crisis lines.</li><li>
Facilitate or co-facilitate Spanish-language domestic violence support groups, including participant screenings and intakes.</li><li>
Translate and transcribe documents or proceedings as needed for client support.</li></ul>

Collaboration &amp; Coordination
<ul><li>
Partner with InterAct staff, program partners, and community agencies to ensure comprehensive, coordinated services.</li><li>
Promote a supportive, inclusive environment for staff, interns, volunteers, and clients.</li><li>
Participate in staff meetings, retreats, case reviews, and inter-program collaboration.</li><li>
Represent InterAct in the community through training, outreach, and partnership development.</li></ul>

Documentation &amp; Compliance
<ul><li>
Accurately record client interactions, case notes, and demographic data in Empower DB.</li><li>
Maintain strict adherence to confidentiality regulations and agency policies.</li><li>
Ensure compliance with professional standards of conduct and applicable codes of ethics.</li></ul>

Professional Development
<ul><li>
Complete onboarding training, including online coursework, role play, and shadowing, before independently responding to calls/walk-ins.</li><li>
Participate in at least 20 hours of continuing education annually to strengthen knowledge in the field of domestic and sexual violence.</li><li>
Engage in supervision, accept feedback, and actively integrate professional development into practice.</li></ul>

Other
<ul><li>
Support agency operations by performing other duties as assigned.</li></ul>

Maintain flexibility for on-call, weekend, and holiday shifts as needed<ul><li> Must be bilingual in English and Spanish.</li></ul>
<ul><li> Bachelor&rsquo;s degree in social work, Psychology, or a related Human Services field required; master&rsquo;s degree preferred.</li></ul>
<ul><li> Two (2) years of experience in crisis intervention (domestic/sexual violence field preferred), OR three (3) years of equivalent experience.</li></ul>
<ul><li> Ability to provide culturally competent, trauma-informed care with empathy and professionalism.</li></ul>
<ul><li> Strong crisis management, problem-solving, and conflict resolution skills.</li></ul>
<ul><li> Effective communication skills, including clear verbal/written communication and active listening.</li></ul>
<ul><li> Ability to prioritize, multi-task, and remain calm under pressure.</li></ul>
<ul><li> Strong interpersonal skills, emotional resilience, and capacity for empathy.</li></ul>
<ul><li> Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li></ul>
<ul><li> Reliable transportation required.</li></ul>
<ul><li> Must pass a background check and comply with InterAct&rsquo;s Communicable Disease Policy.</li></ul>
InterAct is an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are passionate about helping survivors of domestic violence and meet the qualifications listed above, we encourage you to apply for this rewarding position.</div>

Bilingual Crisis Counselor

Shared Practices Group

Description: OVERVIEW: Do you love talking to people and have a natural ability to connect, influence, and sell with confidence? Our Patient Help Center Specialists are the friendly, energetic voices representing our Dentures and Implants offices nationwide. You will handle inbound and outbound calls with potential patients, creating a great first impression, explaining the benefits of our services, and converting those conversations into in-person consultations. You will also follow up to confirm appointments, answer questions, and ensure patients are excited and prepared for their visit. If you are outgoing, persuasive, tech-savvy, and thrive on helping people take that next step toward feeling confident about their smile, this is the perfect opportunity for you! ABOUT US: Working at Shared Practices Group means being part of a dynamic work environment where each one of our employees has the opportunity to make a difference. We love what we do, and it shows. Shared Practices Group is a very fast growing company that has several dental practices around the US focusing on dentures and implants. Our mission is to increase our patients&rsquo; access to life-changing full arch dentistry. You&rsquo;ll be joining an energetic, effective, and tight-knit central team that embodies the concept of Team First! We take care of our teams at our practices so that they can take care of our patients! Come join our team today! ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure each patient has a positive experience with our company Be friendly, professional, and engaging in every conversation Confidently communicate the value of our dental services to potential patients Receive inbound calls and make outbound follow-up and confirmation calls Convert 75% or more of new-patient calls to in-person consultations Overcome objections and rejection with confidence and care Accurately schedule new patients into the practice management software Track all requested statistics and review performance with the Team Lead Maintain daily communication with your Team Lead and team members, since this is a remote position Participate actively in team meetings and training sessions Promote teamwork and collaboration with peers Offer help when needed and ask for support when challenges arise Take the initiative to grow your skills and contribute to team goals Perform all other duties as assigned Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Bilingual (English/Spanish) Call center: 1 year (Required) Customer service: 2 years (Preferred) Dental terminology knowledge is a plus, but not required US work authorization (Required) Reliable high-speed internet (minimum upload speed: 25/10 Mbps (Required) Strong people skills and a passion for conversation Excellent communication and active listening skills Confident and persuasive, able to sell the value of a free consultation Must be comfortable handling both inbound and outbound calls Self-motivated and able to work independently Tech-savvy and able to learn new systems quickly Able to multitask in a fast-paced environment with strong organization skills Dedicated, quiet workspace A High School Diploma (required) Second language is a plus, but not required WHAT WE OFFER: Training provided Computer and headset provided Competitive pay with monthly bonus opportunities Medical, dental, and vision insurance Company-paid life insurance 401(k) retirement plan Short-term disability and additional optional benefits Paid vacation and sick Paid holidays Schedule: Full Time - 8 hour shifts - flexible working evenings or weekends as desired Compensation: Hourly rate starting at $17/hour plus bonus

Bilingual - Patient Help Center Specialist

Search 10000+ Bilingual patient support caseworker jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 bilingual patient support caseworker jobs Near Me

Case Manager, Reimbursement - Bilingual (Spanish)

Bilingual Patient Coordinator

Bilingual Patient Coordinator

Bilingual Patient Care Coordinator "Spanish"

Bilingual ORR Case Manager

Bilingual Crisis Counselor

Bilingual - Patient Help Center Specialist