billing department supervisor

Dentons Bingham Greenebaum LLP

<p>Dentons Bingham Greenebaum LLP is recruiting for a Billing Supervisor to reside in our Louisville, Indianapolis or Lexington office. The Billing Supervisor is responsible for overseeing key billing processes, supporting attorneys and billing staff, and ensuring compliance with firm billing policies and guidelines. This role serves as a primary liaison between attorneys, billers, and legal administrative assistants, provides operational reporting and analysis, and supports billing systems including 3E, Intapp Time, Billstream, and eBillingHub. The position also plays a leadership role in workload management, onboarding, and team coverage.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide day‑to‑day supervision and direction to the billing team, ensuring workloads and deadlines are met.</li><li>Initiate prebill generation following month-end close for all attorneys and billers; notify appropriate groups upon completion.</li><li>Share in the workload to prepare, review, and submit monthly client invoices</li><li>Ensure firm billing processes, policies, and guidelines are consistently followed.</li><li>Generate monthly and ad-hoc Billstream reports, providing statistical insights for attorney and biller dashboards.</li><li>Monitor delinquent billing activity and follow up with attorneys as needed.</li><li>Submit monthly recommendations to firm leadership regarding missing time and billing non-compliance.</li><li>Generate and analyze monthly eBillingHub reports; identify trends related to excessive write-offs and communicate findings with e-billing specialist, leadership and Partners.</li><li>Support Intapp Time, including troubleshooting time entry and system-related issues.</li><li>Act as the primary liaison between billers and attorneys/LAAs to resolve billing-related issues; escalate to management when appropriate.</li><li>Assist with e-billing issues and coordinate resolution with the e-billing specialist.</li><li>Onboard new attorneys, providing training on billing policies, time entry expectations, and firm guidelines.</li><li>Maintain accurate assignments for new and departing attorneys, LAAs, and billing specialists ensuring balanced workloads and current system records.</li><li>Approve PTO requests for the Billing Team and proactively manage workloads to ensure adequate coverage.</li></ul><p><b>Qualifications:</b></p><p>&middot; <b>Experience:</b></p><p>&middot; Experience leading teams, mentoring staff, or managing operational functions preferred.</p><p>&middot; 3+ years of billing experience in a law firm or professional services environment preferred.</p><p>&middot; Experience with 3E, Intapp Time, Billstream, and eBillingHub.</p><p>&middot; Familiarity with 3rd party e-billing platforms and legal billing guidelines.</p><p>&middot; <b>Skills:</b></p><p>&middot; Proven ability to manage multiple priorities, meet deadlines, and provide leadership support within a team environment.</p><p>&middot; Strategic, future‑focused mindset to identify opportunities to drive impactful improvement.</p><p>&middot; Strong knowledge of legal billing processes and best practices.</p><p>&middot; Analytical skills with the ability to interpret billing data and identify trends.</p><p>&middot; Excellent communication and problem solving skills with the ability to work effectively with attorneys, billing staff, and firm leadership.</p><p>&middot; Effectively navigates change and shifting priorities while ensuring precision and quality.</p><p>&middot; <b>Education:</b> Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or related field preferred.</p><p>: Full-time</p><p>: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee assistance program, Flexible spending account, Health insurance, Health savings account, Life insurance, Paid time off, Referral program, Vision insurance</p><p>: Monday to Friday &amp; On call</p><p>: Reliably commute or planning to relocate before starting work (Required)</p><p><b>Working Conditions:</b></p><p>We are seeking a talented individual who can thrive in both an in-office and a remote working environment.</p><p><i><b>The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.</b></i></p><p><i><b>Dentons Bingham Greenebaum LLP offers a competitive salary and benefits package.</b></i></p><p><i><b>Dentons Bingham Greenebaum LLP is an Equal Opportunity Employer of Individuals with Disabilities and Protected Veterans. Dentons Bingham Greenebaum LLP is an Affirmative Action Employer. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records.</b></i></p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Billing Supervisor

People Incorporated Mental Health Services

<div><p><b>People Incorporated Mental Health Services</b> is seeking a <b>Billing Supervisor</b> to help lead our billing and revenue cycle team. This position is responsible for overseeing daily billing operations, ensuring claims are submitted and payments posted accurately, promptly, and in compliance. The role involves providing direct supervision and guidance to Medical Billing Specialists and Payment/Refund Specialists.
</p><p><b>Schedule:</b> Full-Time Monday-Friday, regular business hours
</p><p><b>Locations:</b> This is a hybrid position, requiring regular in-office presence at our main offices in Eagan, MN. 3000 Ames Crossing Road, Suite 600, 55121.</p><p><b>
Hiring Range: $63,300 - $71,200</b> depending on qualifications. Plus $1,000 hiring bonus for external candidates</p><p><b>
People Incorporated Mental Health Services</b> is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.</p><p><b>
Main Duties:</b></p><ul><li>
Support organization&rsquo;s Mission, Vision and Values as well as department and organizational policies, procedures and service standards, ensuring staff understand and integrate accordingly.</li><li>
Oversee daily billing workflows to ensure accuracy and efficiency</li><li>
Hire, train, and support the professional development and performance of team members</li><li>
Ensure compliance with relevant regulations and internal processes, month-end tasks, and reporting</li></ul><p><b>
Required Education and Experience</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent in Finance, Business Administration, or a related field</li><li>
Five or more years of experience in billing management, accounts receivable, or a related financial role</li><li>
In lieu of a Bachelor&rsquo;s degree, 9 or more years of experience in billing management, accounts receivable, or a related financial role</li><li>
Minimum of one year of experience in a supervisory or leadership capacity</li></ul><p>
</p><p><b>Preferred Qualifications:
</b></p><ul><li>Completion of the People Incorporated&rsquo;s Link to Leadership Program.</li><li>
Two or more years prior supervisory experience</li><li>
Leadership experience in a human services or health services organization</li></ul><p>
</p><p><b>Benefits:</b></p><ul><li>
Accrue up to 4 weeks of PTO/ESST, plus company-designated holidays and floating holidays</li><li>
403(b) Retirement Savings Plan with a 3% employer-match</li><li>
Multiple health and dental insurance plan choices available</li><li>
Lifestyle Benefit &ndash; choice between company contribution to health savings account, student loan repayment assistance, or flex time</li><li>
Employer-paid Short &amp; Long-Term Disability Insurance &amp; Life Insurance</li><li>
Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities</li><li>
Eligibility for state and federal loan forgiveness programs</li></ul><p>
We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.</p><p>
People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment.</p><p>
People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p><p>
People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.</p></div>

CHA Hollywood Presbyterian Medical Center

<div><div><div><div><div><p>CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to serving local multicultural communities with quality medical and nursing care. With more than 500 physicians representing virtually every specialty, HPMC strives to distinguish itself as a leading healthcare provider, recognized for providing quality, innovative care in a compassionate manner.</p><p>
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a premier anti-aging life center).</p><p><b>
POSITION SUMMARY:</b></p><p>
The Supervisor of Hospital Billing is responsible for planning, coordinating, and managing the hospital billing team related to the activities required to ensure effective accounts receivable management, timely billing, timely follow-up while maintaining satisfactory staff productivity levels. Responsibilities include direct supervision, providing guidance, training, mentoring, and following/implementing policies and procedures that ensure that compliance standards are met with all payers and involvement in the HPMC budget process as required.</p><div><div><p><b>
JOB QUALIFICATIONS:</b></p></div><div><p><b><br>
Minimum Education:</b></p></div><div><br>
<ul><li>
High School Diploma or 5-10 years of revenue cycle experience</li></ul></div><div><p><b><br>
Preferred Education:</b></p></div><div><br>
<ul><li>
N/A</li></ul></div><div><p><b><br>
Minimum Work Experience and Qualifications:</b></p></div><div><br>
<ul><li>
At least 3 &ndash; 5 years of direct experience in Billing</li><li>
Supervise all billing processes including providing solutions to complex billing issues as they occur</li><li>
Experience in Revenue Cycle, Medical Billing, Payment, and Collections is a must</li><li>
Manage, oversee, and monitor the billing process</li><li>
Monitors employee&rsquo;s productivity to insure quality and quantity objectives are maintained</li><li>
Conducts team members</li><li>
Medi-Cal, Medi-Cal Managed Care and Medi-Cal Programs billing experience is a must</li><li>
Knowledge of billing and collections guidelines and requirements for government programs is a must</li><li>
Monitor and maintain a clean claim rate</li><li>
Identify claim edits, review and correct when necessary</li><li>
Participate in the recruitment process for billing staff</li><li>
Conduct training and on-going learning sessions</li><li>
Electronic billing and Electronic Medical Record experience is a must</li><li>
All other duties as assigned</li></ul></div><div><p><b><br>
Preferred Work Experience and Qualifications:</b></p></div><div><div><br>
<ul><li>
Ability to communicate effectively verbally and in writing</li><li>
Ability and skill to effectively analyze billing trends</li><li>
Proficient use PC and MS Office applications including MS-Word, Excel, Outlook Knowledge and CPT codes to include diagnosis symptoms and manifestations</li><li>
Ability to use creative and innovative forms of effective problem-solving techniques</li><li>
Ability to critically and systematically analyze through problems, issues and be able to provide solutions</li><li>
Skill to prioritize competing workloads and deadlines to ensure job completion and meet deadlines</li><li>
Effective interpersonal skills, verbal, and written skills to successfully resolve issues related to claims submission with patient and various reimbursement agencies</li><li>
Demonstrates and promotes dependability through consistent attendance and punctuality</li><li>
Appearance is professional in accordance with hospital dress code</li><li>
Maintains confidentiality of department and hospital</li><li>
Handles difficult situations in a discrete and professional manner</li></ul><ul><li>
Complies with departmental and hospital policies and procedures</li></ul></div></div><div><p><b><br>
Required Licensure, Certification, Registration or Designation:</b></p></div><div><br>
<ul><li>
Current Los Angeles County Fire Card required (within 30 days of employment).</li><li>
Assault Response Competency (ARC) required (within 30 days of hire)</li></ul></div><br>
</div></div></div></div></div><br>
Full-Time, Exempt</div>

Billing Supervisor Exempt

City of Frisco

<div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div>
<div><p><b>Summary: </b>Under general supervision of the Revenue Collection Manager, ensures accurate and timely billing of city fees for water, sewer, storm water and garbage through the software systems by supervising the Billing functions of the Revenue Collections division of the Financial Services Department. Serves as staff systems analyst for the software billing system. Manage the billing print process and online payment system with third party contractors. Ensure excellence in customer service to citizens and city employees. Supervises assigned staff.<br>
<br>
<i>The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.</i></p></div><br>
<div><h2 class="jobSectionHeader"><b>Essential Job Functions &amp; Other Important Duties</b></h2></div>
<div><p><b>Essential Job Functions:</b></p><ul>
<li>Manages the day to day processing of utility zone billings, PID billings, general billing<br>
 and miscellaneous billings.
</li><li>Manages the meter reading imports and review for variances.
</li><li>Manages and monitor the setup of new accounts.
</li><li>Manages and maintain the books and zones for utility accounts.
</li><li>Maintains the integrity of account balances by analyzing and preparing various adjustments to<br>
 account balances.
</li><li>Reviews and approves leak adjustments &lt; $500.
</li><li>Reviews and approves second notices, cut-offs for non-payment, penalty adjustments.
</li><li>Hires, trains, evaluates schedules, and supervises assigned staff.
</li><li>Evaluates and implements policies and procedures that enhance the efficiency and<br>
 productivity of the billing area.
</li><li>Interacts with public and staff on a daily basis; answer inquires, address complaints, grievances, emergencies, issues, and assist customers as needed.
</li><li>Maintains proper internal controls to ensure the safeguarding of all assets held in the Billing<br>
 Office.
</li><li>Prepares and implements accounting procedures related to the billing function.
</li><li>Serves as the liaison between Billing Office and third party bill print contractors.
</li><li>Interacts with public and staff on a daily basis; answer inquires, address complaints, grievances, emergencies, issues, and assist customers as needed.
</li><li>Maintains the System billing tables/rate tables and manages the upgrade processes.
</li><li>Serves as the systems analyst for troubleshooting errors and is the staff liaison with the software vendor.
</li><li>Opens facility at and/or secures facility at closing.</li></ul>
 <b>Other Important Duties:</b><ul>
<li>Serves as back-up for the Revenue Collections Manager and Cashier Supervisor.
</li><li>May travel to attend meetings, conferences and trainings.
</li><li>Regular and consistent attendance for the assigned work hours is essential.
</li><li>Performs other related duties as assigned</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2></div>
<div><p><b>Required Knowledge and Skills:</b></p><ul><li>
Knowledge of reconciliation procedures with the ability to reconcile accounts.</li><li>
Knowledge of the planning, administration and operation of cash collection and billing programs.</li><li>
Knowledge of accounting procedures.</li><li>
Knowledge of problem-solving techniques for identifying problems, researching and determining the most appropriate course of action for their resolution.</li><li>
Knowledge of effective customer service techniques with the ability to present one's self and the city in a positive and professional manner.</li><li>
Knowledge of time management techniques with the ability to organize, schedule, assign, delegate, coordinate, and monitor the work to accomplish the most possible in the time available.</li><li>
Knowledge of computers and software application.</li><li>
Effective interpersonal, oral and written communication skills..</li><li>
Skill in effectively supervising and delegating duties to assigned staff.</li><li>
Skill in proofreading materials to ensure accuracy.</li><li>
Ability to work effectively with minimal instruction and supervision.</li><li>
Ability to make independent judgments.</li><li>
Ability to maintain restraint and keep calm when faced with emotional or irate and sensitive individuals.</li></ul><b>
 Education, Experience, and Certifications:</b><ul><li>
Bachelor's Degree in Accounting, Public Administration, Business Administration or related field, <b>and</b> five (5) years accounting (government or banking preferable) experience including experience in accounting functions, or related experience with two (2) years increasingly responsible supervisory experience; <b>or</b></li><li>
Master's Degree in Accounting, Public Administration, Business Administration or related field, <b>and</b> three (3) years accounting (government or banking preferable) experience including experience in accounting functions, or related experience with two (2) years increasingly responsible supervisory experience; <b>or</b></li><li>
Equivalent combination of education and experience.</li><li>
Must pass a pre-employment drug screen, criminal background check and MVR check.</li><li>
Must possess valid State of Texas Driver's License.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Environmental Factors &amp; Conditions/Physical Requirements</b></h2></div>
<div><p><b>Environmental Factors and Conditions/Physical Requirements:</b></p><ul>
<li>Work is performed in office environment.<br>
<br>
<b>Physical Demands</b></li></ul><ul>
<li>This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources.</li></ul></div></div></div><p></p>

Essentia Health

<div><div><div><h3 class="jobSectionHeader"><b>Job Description:</b></h3>
Oversees the insurance billing operations for services at Essentia Health. This position is responsible for coordinating and monitoring the collections of outstanding accounts receivable insurance balances as assigned. He/ She will ensure compliance of all rules and regulations (including Federal, State, and the Essentia Health organization) to maintain a consistent cash flow in support of the financial goals of Essentia Health. The supervisor monitors key metrics and reports to ensure all activities are being completed by staff timely and accurately. He/ she conducts quality and productivity reviews of staff members, and is also responsible for organizing, scheduling, and supervising staff to ensure adequate coverage, as well as prompt responses to issues, concerns, and/or complaints.</div>
<div><h3 class="jobSectionHeader"><b>Education Qualifications:</b></h3>
<p>Required Qualifications:</p>
<ul><li>2 years of billing or revenue cycle related experience</li></ul>
<p></p><p>Preferred Qualifications:</p>
<div><div><div><ul><li>Associate&rsquo;s degree or higher</li></ul></div></div></div>
</div></div><div></div><div>Employee Benefits at Essentia Health: At Essentia Health, we&rsquo;re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
</div><div><b>Job Location:</b> Fargo Distribution Serv Center
</div><div><b>Shift Rotation:</b> Day Rotation (United States of America)
</div><div><b>Shift Start/End:</b> /
</div><div><b>Hours Per Pay Period:</b>
</div><div><b>Compensation Range:</b> $25.98 - $38.97 / hour
</div><div><b>Union:</b>
</div><div><b>FTE:</b> 1
</div><div><b>Weekends:</b>
</div><div><b>Call Obligations:</b>
</div><div><b>Sign On Bonus:</b></div></div>

Principle Health Systems

<div><div><p>Practice Billing and Collections Supervisor</p><h1 class="jobSectionHeader">
RESPONSIBILITIES</h1><div><ul><li>
Oversee charge entry, claims submission, payment posting, denial management, and accounts receivable recovery.</li><li>
Perform and oversee daily billing activities, including auditing claims for accuracy and compliance.</li><li>
Monitor aging reports and drive reduction in outstanding A/R and denial rates.</li><li>
Ensure accurate use of CPT, ICD-10-CM, and HCPCS coding in a physician medical practice setting.</li><li>
Collaborate with providers and clinical staff to resolve documentation and coding discrepancies.</li><li>
Support high transaction volume typical of a physician specialty practice.</li><li>
Work closely with other departments to streamline procedures that will help ensure correct billing to patients and payers in a timely manner and improve the department's performance and service.</li><li>
Ensure compliance with relevant regulations, standards, and directives from regulatory agencies and payers.</li><li>
Follow and monitor compliance with PHS policies and standards.</li><li>
Monitor and report on key performance indicators Including payer mix, A/R, collection rates, adjustments, bad debt write off, estimated collections, appeal success rates, and other requested parameters.</li><li>
Maintains extensive knowledge of revenue cycle and regulatory requirements associated with governmental, managed care, and commercial payers.</li><li>
Monitor A/R effectively and ensure aging categories are within established goals and national benchmarks.</li><li>
Ensure compliance with relevant federal, state, and payor-specific billing requirements.</li><li>
Establish regularly scheduled meetings with applicable RCM staff to discuss strategies and ensure everyone is educated on the direction of the department.</li><li>
Establish clear performance expectations with team members and maintain a culture of accountability.</li><li>
Assist in hiring; train and support the ongoing development of team members.</li><li>
All other projects, goals or issues as directed or indicated by RCM Director.</li><li>
Communicate and work closely with RCM Director on day-to-day issues and provide clear, constructive feedback in a timely manner.</li></ul></div><h1 class="jobSectionHeader">
REQUIREMENTS</h1><div><ul><li>
High School Diploma</li><li>
5+ years of experience in a supervisory role in a healthcare setting</li><li>
Expertise in healthcare billing and collections, including ICD-10, HCPCS, and CPT coding knowledge, especially E&amp;M coding and requirements.</li><li>
Thorough knowledge of patient financial services processes and standards related to billing, collections, and cash posting. General knowledge of patient registration, finance, and data processing.</li><li>
Knowledge of regulatory requirements related to patient accounting, including a solid understanding of Medicare, Medicaid, and managed care processes.</li><li>
Ability to work and communicate effectively with a diverse group of people, including other department managers, staff, physicians, patients, and the public.</li><li>
Ability to read, analyze, and interpret financial reports, contracts, and other legal documents.</li><li>
Outstanding ability to work independently to achieve results. Often, there is no precedent for and little help in carrying out assigned tasks. Must originate, plan, adapt, and invent to accomplish tasks.</li><li>
Ability to set and maintain priorities when dealing with multiple demands and interruptions.</li><li>
Strong analytical and problem-solving skills.</li><li>
Dedication to the development of others and willingness to coach and mentor people as necessary to promote their personal and professional growth.</li><li>
Excellent customer service skills.</li><li>
Proficient computer skills including email, word processing and Excel.</li><li>
Proven, results-driven leader with a strong track record of meeting objectives while ensuring full compliance with organizational policies, rules, and regulatory requirements.</li></ul><p></p><div><br>
WHY YOU'LL LOVE WORKING HERE</div><div>
 We believe in supporting our team&mdash;both on the job and in life. Full-time employees enjoy a well-rounded benefits package designed to support your health, financial security, and overall well-being.</div><div></div><div><br>
Principle Health Systems has earned multiple Top Workplaces honors, including national recognition as a Top Workplace in the USA and being named a Top Workplace in the Healthcare Industry for three years in a row&mdash;a reflection of our commitment to a positive and rewarding work environment.</div><div></div><div><br>
OUR BENEFITS INCLUDE:</div><ul><li>
Comprehensive medical, dental, and vision insurance</li><li>
Company-paid basic life and long-term disability coverage</li><li>
Voluntary benefits, including short-term disability, accident, and critical illness insurance</li><li>
401(k) retirement plan to help you plan for the future</li><li>
Generous Paid Time Off (15 days annually, accrued bi-weekly)</li><li>
9 paid company holidays each year</li><li>
On-demand access to earned wages&mdash;get paid when you need it</li><li>
Confidential support services for you and your family</li><li>
Mileage reimbursement and shift differentials are available for eligible roles</li><li>
Exclusive employee discounts on fitness memberships, car services, and more!</li></ul><div></div><div><br>
READY TO MAKE AN IMPACT?</div><div>
Join a team that values your contribution, supports your growth, and is committed to delivering exceptional patient care.</div><div>
If you&rsquo;re looking for a meaningful career with a company that puts people first, we&rsquo;d love to hear from you.</div><div></div><div><i><br>
We are an Equal Opportunity Employer and are committed to providing reasonable </i><i>accommodations</i><i> </i><i>to</i><i> individuals with disabilities. If you require </i><i>accommodations</i><i> during the application or interview process, please contact </i><i>hradmin@principlehs.com</i><i>.</i></div></div></div><br>
Monday-Friday 8:00AM-5:00PM<br>
Position works within a corporate office</div>

Medical Billing and Collections Supervisor

PowerVAC of Michigan

<p><b>Dispatch Billing Administrator</b></p><p><b>Location:</b> Novi, MI</p><p><b>Pay Range</b>: Starting at $22 / hour</p><p><b>Job Summary</b></p><p>We are seeking a detail-oriented and organized <b>Dispatch Billing Administrator</b> to support our operations and accounting teams. This role is responsible for coordinating dispatch documentation, processing invoices, and ensuring accurate billing for completed services. The ideal candidate will maintain strong communication between dispatch, technicians, and the accounting department to ensure timely and accurate billing.</p><p><b>Key Responsibilities</b></p><ul><li>Prepare and close out invoices based on completed service calls</li><li>Verify dispatch records and work orders for billing accuracy</li><li>Coordinate with dispatchers, technicians, and operations staff to resolve billing discrepancies</li><li>Maintain and update billing records in internal systems</li><li>Track completed jobs and ensure they are invoiced in a timely manner</li><li>Assist with customer billing inquiries</li><li>Generate billing reports and summaries for the operations or finance team</li><li>Maintain organized files of invoices, dispatch records, and supporting documentation</li><li>Support administrative tasks related to dispatch operations and accounting</li></ul><p><b>Qualifications</b></p><ul><li>High school diploma required; post-secondary education in <b>Business Administration, Accounting, or Logistics</b> is an asset</li><li>1&ndash;3 years of experience in <b>billing, dispatch administration, logistics support, or accounting administration</b></li><li>Strong attention to detail and accuracy with numbers and documentation</li><li>Excellent organizational and time-management skills</li><li>Proficiency in <b>Microsoft Office (Excel, Word, Outlook)</b></li><li>Experience with <b>ServiceTrade Dispatch Software</b> is an asset</li><li>Strong communication and problem-solving skills</li></ul><p><b>Key Skills</b></p><ul><li>Billing and invoicing accuracy</li><li>Data entry and record management</li><li>Communication with operations and finance teams</li><li>Time management and multitasking</li><li>Problem-solving and attention to detail</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary</li><li>Health and dental benefits</li><li>Paid vacation and holidays</li><li>Supportive team environment</li><li>Opportunities for professional growth</li></ul><p><b>About Us:</b></p><p>PowerVac of Michigan and ServicePro are the most trusted names in Industrial/Utility Service and Maintenance. We are a unified company that provides services ranging from industrial &amp; catch basin cleaning, hydro excavation, and grease trap cleanings to plumbing, electrical and HVAC/R service &amp; repair. With the partnership across our six separate divisions, we have mastered being a one stop shop for our customers, successfully providing our services for over 25 years.</p><p><i>PowerVac of Michigan is an Equal Opportunity Employer and participates in E-Verify.</i></p><p>Pay: From $22.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Dispatch Billing Administrator

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