billing specialist

<div><p>Job summary</p><div>
<p><b>Entity:
</b></p>Finance<p><b><br>
Job Family Group:
</b></p>Business Support Group<p><b><br>
Job Description:
</b></p><p>The Billing Specialist complete standard, sophisticated and customized billing programs that are consistent with marketing and sales offers and customer contractual agreements. This role provides direct customer contact in order to define customer invoice requirements and resolve disputes. The Billing Specialist is to be a resource for billing and invoicing: supporting the invoicing process, customer credit integrity testing, customer portal monitoring, and invoicing and delivery of document scanning.</p><p><b>
Key Accountabilities</b></p><ul><div>
Develop a deep understanding of the various types of Lubricants billing processes within various customer channels of trade, unique customer requirements, and other sales and marketing offers</div><div>
Resolve billing disputes accurately and within prescribed service level targets</div><div>
Ready to work on email, chats and call to address customer queries</div><div>
Collaborate with various Lubricants functions such as Sales, Customer Support, Supply Chain, Pricing, Finance and Tax to gather information to ensure transactional accuracy</div><div>
Apply Root Cause Investigation methodology for all billing errors to drive continuous improvement</div><div>
Participate in Root Cause Investigation team that applies a data driven approach to identify specific problems to drive prevention opportunities</div><div>
Work closely with the Accounts Receivable team to ensure that billing defects are resolved in a timely manner that results in prompt collections ability</div><div>
Work closely with the Order Fulfillment team to assist in Order to Cash workflow</div><div>
Serves as customer advocate by understanding customer requirements and expectations, and acts as liaison between the customer and business representatives including credit, marketing, supply chain, technical support, product management and sales</div><div>
Maintain close contact with the customers to assess their requirements and handle the entire customer experience, including but not limited to: customer master information and detailed customer profiles, pricing/quote inquiries, dispute resolution, product information requests, invoicing, material returns and resolution of customer complaints</div><div>
Monitor distributors&rsquo; open order report to ensure adherence to BP policies and procedures on timely delivery and order confirmation; review and correct billings and credit processes as necessary</div><div>
Spearhead the troubleshooting for incorrect distributor crediting process issues related to platform, advance pricing, address book, payables, warehouse or receivables</div><div>
Assist in training distributors on use of financial tools</div><div>
Request and follow up on confirmation of delivery documentation when requested by distributors</div></ul><p><b>
Key Challenges
</b></p><p><i>Highlight the critical challenges faced in delivering the role in the context of the accountabilities highlighted in section 3 above.</i></p><ul><div>
Complete work within prescribed service level agreement timelines and accurately book end to end cost to serve utilization in a CRM system</div><div>
Understanding of unique billing requests from a system, processing and cross functional perspective</div><div>
Understanding of order to cash end to end processes that enables appropriate financial decisions that impact BP or Customers</div></ul><p></p><p><b><i>
Essential Education and Experience</i></b></p><p></p><ul><div>
High School Diploma or equivalent experience or GED</div><div>
Minimum of 3 years of Billing Support or Back Office Customer Service experience in order to cash processes such as master data, contract pricing, billing, tax, accounts receivable, etc.</div><div>
2 years&rsquo; experience using service center tools; CRM, SAP or JDE.</div><div>
Proficient PC skills (Microsoft Outlook &amp; Excel, IRAS/Crosslink) including strong keyboarding skills</div><div>
Customer Service oriented &ndash; outstanding communication and people skills; energetic and enthusiastic; takes initiative to effectively anticipate the needs, handle the issues and resolve the problems of internal and external customers and clients; views complaints as opportunities; acts as a customer advocate establishing relationships and long-term mutual benefit</div><div>
Performance oriented &ndash; proactive self-starter biased to do things before being asked; attention to detail and excellent organization skills; creative insight into problem-solving; able to multi-task, manage time and balance multiple priorities</div><div>
Team oriented &ndash; actively promote a collaborative/positive team spirit and respect the diverse contributions of teams, partners and networks; create and build value for the company and its collaborators</div></ul><p></p><p><b>
Key Competencies</b></p><p></p><ul><li>Process and quality improvement driven</li><li>Confirmed capability with data management and control principles</li><li>Excellent communication skills-both verbal and written</li><li>Strong time-management and task prioritization skills</li><li>Proficient in Microsoft Word, Excel, PowerPoint and Outlook</li><li>Diligent with proven track record for accuracy</li></ul><p></p><p><b><i>
Desirable Criteria
</i></b></p><p></p><ul><div>Bachelor&rsquo;s degree or equivalent experience in Business or Related field</div><div>
Understanding of all internal Order to Cash business process and programs that support the Sales process</div><div>
Ability to handle multiple priorities and take direction from many sources; flexibility and adaptability to change</div></ul><p></p><p>
We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.</p><p></p><p>
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><p></p><p><b><br>
Travel Requirement</b></p>
No travel is expected with this role<p><b><br>
Relocation Assistance:</b></p>
This role is eligible for relocation within country<p><b><br>
Remote Type:</b></p>
This position is a hybrid of office/remote working<p><b><br>
Skills:</b></p>
Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Service, Customer-Support, Customer Value Proposition, Digital Fluency, Resilience, Self-Awareness, Sustainability awareness and action, Understanding Emotions, Workload Prioritization<p><b><br>
Legal Disclaimer:</b></p><p></p><p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp&rsquo;s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.<br>
<br>
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p></div></div>

Billing Specialist

Motive

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 <br/>
 <br/>
 Motive serves more than 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 <br/>
 <br/>
 Visit gomotive.com to learn more.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a Senior Billing Specialist, you will be the primary point of contact for all billing-related inquiries. Your responsibilities will include billing and processing charges, researching outstanding billing items, generating invoices, preparing itemized invoices, and reviewing and validating refunds. You will also support vendor operations and consistently provide feedback to the management team regarding any inaccuracies to solve problems and improve processes.
 <br/>
 <br/>
 Collaboration with internal departments will be essential to ensure the timely handling and resolution of cases. Additionally, you will assist our sales team in an operational capacity to close sales and generate quotes. This role requires a thorough understanding of the Quote-to-Cash process, enabling you to troubleshoot any issues that may arise.
 <br/>
 <br/>
 Motive is looking for an ambitious individual with strong organizational skills and a high level of attention to detail and accuracy to join our focused and motivated team.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee the billing status of accounts by researching and resolving any inconsistencies and errors in billing.
  </li>
  <li>
   Analyze billing documents and other data for accuracy and completeness, acquiring any missing or corrected data when necessary.
  </li>
  <li>
   Create and customize invoices as needed.
  </li>
  <li>
   Review and validate credits and refunds, issue refunds, and address payment disputes and chargebacks.
  </li>
  <li>
   Evaluate the billing process and recommend improvements where applicable.
  </li>
  <li>
   Ensure proper cutoff periods for month-end closing procedures.
  </li>
  <li>
   Serve as the primary point of contact for billing-related support cases.
  </li>
  <li>
   Provide accurate and timely reports.
  </li>
  <li>
   Support vendor operations and address any related concerns.
  </li>
  <li>
   Assist with issues related to enterprise billing and prepare customized billing according to requirements.
  </li>
  <li>
   Generate reports based on specified needs.
  </li>
  <li>
   Collaborate closely with other functional teams to ensure data quality and consistency.
  </li>
  <li>
   Be comfortable working with spreadsheets, internet applications, and ERP systems.
  </li>
  <li>
   Maintain the integrity and accuracy of data while entering it into various electronic systems.
  </li>
  <li>
   Expertise with Google Suite and Microsoft Office.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We're Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-2 years of experience in a billing or billing-related role
  </li>
  <li>
   Independent self-starter who can adapt to a fast-paced and changing environment
  </li>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   High attention to detail
  </li>
  <li>
   Ability to work well in ambiguous situations, solve problems, and think on your feet
  </li>
  <li>
   Proficient in Excel and Google Sheets
  </li>
  <li>
   Comprehensive knowledge of Zuora is a plus
  </li>
  <li>
   Expertise in Salesforce.com is a plus
  </li>
  <li>
   A Bachelor's degree (BA/BS) in accounting or finance is preferred
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
  <br/>
  <br/>
 </em>
 <em>
  Please review our Candidate Privacy Notice here .
  <br/>
  <br/>
 </em>
 <em>
  UK Candidate Privacy Notice here.
  <br/>
  <br/>
 </em>
 <em>
  The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 </em>
</div>


Senior Billing Specialist

Denova Collaborative Health

<div><p><b>Job Purpose:</b><b> </b>Denova is seeking a dedicated and detail-oriented Billing Specialist to support our Billing Administrator team. This role is crucial in maintaining the integrity and efficiency of our billing operations, ensuring that all processes run smoothly and meet our high standards of accuracy and compliance.</p><p><b>
What You Will Do:</b>
</p><ul><li>Assist in managing day-to-day billing operations, supporting the Billing Administrator in handling inquiries, documentation, and system updates.</li><li>
Respond promptly to billing inquiries via phone, email, and Microsoft Teams, providing thorough and professional assistance.</li><li>
Organize and manage incoming billing documentation, including faxes and electronic submissions.</li><li>
Contribute to billing projects, such as claims scrubbing and review, under the guidance of Accounts Receivable leadership.</li><li>
Maintain confidentiality and accuracy in handling patient and financial records.</li><li>
Other Assigned Duties</li></ul><p><b>
What We Need </b><b>F</b><b>rom</b><b> You:</b></p><ul><li>
High School diploma or GED; additional certification in billing, finance, or related field preferred.</li><li>
At least two years of experience in billing or administrative support within a healthcare setting.</li><li>
Strong organizational skills and the ability to handle multiple tasks simultaneously.</li><li>
Excellent communication skills and a commitment to providing outstanding customer service.</li><li>
Proficiency in electronic medical records systems (EMR/EHR), insurance carrier portals, and billing software.</li></ul><p><b>
Your Work Schedule:</b>
</p><ul><li>Full-Time: Monday to Friday, 8:00 AM - 5:00 PM</li><li>
Flexibility: Transition to hybrid/remote work after training</li></ul><p><b>
Perks of Being Part of Denova:
</b></p><ul><li>Comprehensive low-cost medical, dental, and vision insurance.
</li><li>Generous retirement plan with a 3.5% company match.
</li><li>Secure your future with both long and short-term disability options</li><li>
Enjoy holiday pay, PTO, and life insurance benefits.
</li><li>We offer an employee wellness program and fantastic discounts for all Denova team members.
</li><li>And there's so much more waiting for you!</li></ul><p><br>
</p><p><b>Denova Collaborative Health LLC</b> is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive<b> </b><b>virtual care services</b> are available for residents throughout the entire state of Arizona.
</p><p>We provide a <b>&ldquo;whole person&rdquo; </b>approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of <b>primary care</b><b>, </b><b>behavioral health</b><b>, </b><b>addiction</b><b> </b>medicine, and wellness enables our team to provide better health outcomes.</p></div><p></p>

Billing Specialist - Administrator

NymCard

<div><p><b>Our Company</b></p>
<p>
NymCard&rsquo;s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions, and manage payment operations with just one integration and one partner.</p>
<p>
We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers and each other by bringing the best talent together to do the best quality work we can.</p><p></p><p><b><br>
The Role</b></p>
<p>
We are hiring a <b>Junior Billing Specialist</b> to support <b>invoice preparation</b>, <b>scheme billing verification</b>, and <b>month end billing and revenue reconciliation</b>. You will prepare invoices in line with contracts and service agreements, verify scheme billing against <b>Ncore</b> and settlement files, and keep accurate billing logs that are audit ready.</p>
<p>
You will maintain the billing calendar and cut offs, assemble invoice back up, and ensure correct <b>tax, currency, and pricing</b> are applied. You will handle client billing queries, coordinate fixes with Finance, Account Management, and Operations, and keep ageing and collections views current. Growth in this role looks like taking ownership of a portfolio of accounts, improving templates and checks, and contributing reliable inputs for revenue and AR reporting.</p><p></p><p><b><br>
What You&rsquo;ll Be Doing</b></p>
<ul>
<li><b>Prepare and issue client invoices</b> from contracts, and usage reports; validate items, taxes, currency, and approvals.</li>
<li><b>Verify scheme billing data</b> by matching scheme reports to <b>Ncore</b> and Scheme fees files; investigate differences and post approved adjustments</li>
<li><b>Support month end billing</b> and assist with <b>revenue reconciliation</b> and accruals; compile invoice back up and summaries for review</li>
<li><b>Maintain billing logs and documentation</b> to an audit ready standard, including versioned templates, approvals, and evidence</li>
<li><b>Handle client billing queries</b> professionally and coordinate resolutions with Finance, Account Management, and Operations</li>
<li><b>Prepare ageing reports</b> and collections follow ups; track disputes, credit notes, and payment promises</li>
<li>Maintain the <b>billing calendar</b>, cut offs, and delivery timelines; ensure numbering and sequencing are correct</li>
<li><b>Keep pricing tables and rate cards current</b> with approved changes and <b>aligned to executed contracts and amendments</b>, including proration, minimums, one off charges, and effective dates.</li>
<li>Produce <b>monthly billing and revenue summaries</b> for stakeholders with clear, traceable inputs</li>
<li>Keep SOPs, trackers, and templates up to date; suggest small improvements that reduce errors or rework</li></ul><p></p><p><b><br>
What You Bring</b></p>
<ul>
<li><b>1 to 3 years</b> in billing, accounts receivable, finance operations, or a similar role in <b>banking, fintech, or SaaS</b></li>
<li>Working knowledge of <b>invoicing and AR</b> processes and basic revenue concepts</li>
<li>Proficiency in <b>Excel</b> including pivots, XLOOKUP, text to columns, and comfort handling CSV files</li>
<li>Familiarity with <b>scheme billing</b> and reconciliation against internal systems such as <b>Ncore</b> or similar</li>
<li>Strong documentation habits, attention to detail, and reliable follow through under time pressure</li>
<li>Clear written and verbal communication with a customer focused approach to queries</li></ul><p></p><p><b><br>
Bonus Points</b></p>
<ul>
<li>Experience with <b>ERP or billing systems</b> such as NetSuite, Oracle, or SAP</li>
<li>Basic <b>SQL</b> for lookups and validations</li>
<li>Exposure to <b>multi currency</b> invoicing, VAT, and credit note workflows</li></ul></div>

Junior Billing Specialist

<div>
 Our Company
 <br/>
 <br/>
 NymCard&rsquo;s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions, and manage payment operations with just one integration and one partner.
 <br/>
 <br/>
 We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers and each other by bringing the best talent together to do the best quality work we can.
 <br/>
 <br/>
 The Role
 <br/>
 <br/>
 We are hiring a Junior Billing Specialist to support invoice preparation, scheme billing verification, and month end billing and revenue reconciliation. You will prepare invoices in line with contracts and service agreements, verify scheme billing against Ncore and settlement files, and keep accurate billing logs that are audit ready.
 <br/>
 <br/>
 You will maintain the billing calendar and cut offs, assemble invoice back up, and ensure correct tax, currency, and pricing are applied. You will handle client billing queries, coordinate fixes with Finance, Account Management, and Operations, and keep ageing and collections views current. Growth in this role looks like taking ownership of a portfolio of accounts, improving templates and checks, and contributing reliable inputs for revenue and AR reporting.
 <br/>
 <br/>
 What You&rsquo;ll Be Doing
 <br/>
 <br/>
 <ul>
  <li>
   Prepare and issue client invoices from contracts, and usage reports; validate items, taxes, currency, and approvals.
  </li>
  <li>
   Verify scheme billing data by matching scheme reports to Ncore and Scheme fees files; investigate differences and post approved adjustments
  </li>
  <li>
   Support month end billing and assist with revenue reconciliation and accruals; compile invoice back up and summaries for review
  </li>
  <li>
   Maintain billing logs and documentation to an audit ready standard, including versioned templates, approvals, and evidence
  </li>
  <li>
   Handle client billing queries professionally and coordinate resolutions with Finance, Account Management, and Operations
  </li>
  <li>
   Prepare ageing reports and collections follow ups; track disputes, credit notes, and payment promises
  </li>
  <li>
   Maintain the billing calendar, cut offs, and delivery timelines; ensure numbering and sequencing are correct
  </li>
  <li>
   Keep pricing tables and rate cards current with approved changes and aligned to executed contracts and amendments, including proration, minimums, one off charges, and effective dates.
  </li>
  <li>
   Produce monthly billing and revenue summaries for stakeholders with clear, traceable inputs
  </li>
  <li>
   Keep SOPs, trackers, and templates up to date; suggest small improvements that reduce errors or rework
   <br/>
   <br/>
  </li>
 </ul>
 What You Bring
 <br/>
 <br/>
 <ul>
  <li>
   1 to 3 years in billing, accounts receivable, finance operations, or a similar role in banking, fintech, or SaaS
  </li>
  <li>
   Working knowledge of invoicing and AR processes and basic revenue concepts
  </li>
  <li>
   Proficiency in Excel including pivots, XLOOKUP, text to columns, and comfort handling CSV files
  </li>
  <li>
   Familiarity with scheme billing and reconciliation against internal systems such as Ncore or similar
  </li>
  <li>
   Strong documentation habits, attention to detail, and reliable follow through under time pressure
  </li>
  <li>
   Clear written and verbal communication with a customer focused approach to queries
   <br/>
   <br/>
  </li>
 </ul>
 Bonus Points
 <br/>
 <br/>
 <ul>
  <li>
   Experience with ERP or billing systems such as NetSuite, Oracle, or SAP
  </li>
  <li>
   Basic SQL for lookups and validations
  </li>
  <li>
   Exposure to multi currency invoicing, VAT, and credit note workflows
  </li>
 </ul>
</div>


Black Bull Group

<div><h2 class="jobSectionHeader"><b>Descripci&oacute;n:</b></h2>
<p></p><p><b>The Company</b></p><p></p><p><br>
Black Bull Group was founded in 2009 with a clear mission: to become a reliable, agile, and effective partner for armed forces, governments, and international organizations.
</p><p>We specialize in integrated military logistics and also operate a robust security and intelligence division that works independently, providing strategic support to governments as well as publicly traded multinational corporations. These two core areas define who we are: an operational company with a global outlook, on-the-ground experience, and the ability to respond quickly in the most demanding environments.</p><p>
On the logistics side, we provide services to naval, ground, and air forces in over 800 locations across five continents. Our core business includes military vessel husbandry services, as well as support for aerial and land deployments. This extends to the supply of fuel, food, spare parts and equipment, construction and maintenance of military facilities, waste management, emergency mission support, and last-mile logistics in remote or high-risk areas.</p><p>
We operate 24/7, 365 days a year, with global coverage through our own network and a flexible structure that adapts to the needs of each mission.</p><p>
We currently work with more than 30 Ministries of Defense, are a NATO contractor, and collaborate with several United Nations agencies. Our experience, proven in high-pressure environments, has made us a trusted reference in the sector&mdash;known for the quality of our services and our ability to anticipate and respond to operational needs.</p><p>
Since joining the ES-KO Group, we have expanded our strategic capabilities and strengthened our reach in international operations. This alliance has allowed us to create powerful synergies in areas such as large-scale deployment logistics, critical infrastructure construction and management, field catering services, and humanitarian mission support.</p><p>
Our Security and Intelligence Division operates as a strategic advisor on critical infrastructure protection, risk management, threat prevention, and cybersecurity. Our team of experts supports both public institutions and global corporations, providing analysis, protocols, and operational solutions in complex and sensitive environments.</p><p>
All of this rests on a solid organizational structure, a highly qualified team, and an unwavering commitment to excellence. We operate under the highest international standards.</p><p>
Black Bull Group is not a conventional company. We&rsquo;re not here to do the bare minimum&mdash;we&rsquo;re here to raise the bar. If you&rsquo;re part of this team, you can be sure your work makes an impact and leaves a mark.</p><p></p><p><b><br>
The position</b></p><p><br>
Black Bull Group is looking for a Project Billing profile. Reporting to the Regional Manager, the Project Billing Specialist is responsible for managing the billing process for client projects, ensuring accurate and timely invoicing in accordance with contract terms. This role acts as a liaison between project managers, finance, and clients to ensure financial accuracy and compliance. The ideal candidate has a strong understanding of project accounting, attention to detail, and excellent communication skills</p><ul>
<li>
Generate and issue client invoices based agreed terms and contract.</li>
<li>Collaborate with regional managers to validate billing data and resolve discrepancies.
</li><li>Monitor accounts receivable and follow up on outstanding invoices.
</li><li>Assist in month-end closing activities related to project revenue and billing.</li>
<li>Maintain accurate billing records and support documentation.</li>
<li>Give support in the preparation of reports.</li>
<li>Use the BBG CRM tool to update the operations info.</li>
<li>Work collaboratively with all other Areas, Project Manager and Department members to build value-creating service for customers</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>Requisitos:</b></h2>
<p><b>Requirements:</b><br>
</p><p>Administrative and finance, accounting or billing experience. Current and proven track record in administrative support.</p><p>
Knowledge of office management systems and procedures</p><p>
Proficient in MS Office (MS Excel, MS Power Point, MS Word) and Adobe.</p><p>
Strong organizational skills with the ability to multi-task.</p><p>
Fluent in English. One of the following languages is a plus: Spanish, French, Portuguese, Italian and/or Arabic.</p></div><p></p>

Billing Specialist - Bahrain

ION Group

<div><div><div><b>The Role:</b></div><div></div><div><br>
We&rsquo;re looking for a billing specialist that can manage the invoicing process in its entirety. Specifically, we&rsquo;re looking for someone who is comfortable dealing with a high volume of global customers, using several different systems, with a strong aptitude for resolving issues and understanding complex billing schedules. This role will collaborate with the internal commercial and credit control teams, and at times with senior management. Attention to detail and an aptitude for accuracy are critical in this role. We are a rapidly expanding company, which means you must be comfortable working in fast paced atmosphere where juggling numerous priorities and deadlines is the norm.</div></div>
<div><div><h3 class="jobSectionHeader"><b>Your duties and responsibilities</b></h3><ul><li><ul><li>
Ensure accurate and timely billing of our customer accounts</li><li>
Assist the manager and team lead with all aspects of the group billing process</li><li>
Address and handle non-standard, complex billing, specifically including Professional Services billing.</li><li>
Work across teams to research and resolve escalated customer disputes and exceptions on billings.</li><li>
Work with other teams on the development and implementation of improvements to billing and accounting systems.</li><li>
Drive process improvements including working with business partners, other departments and updating the team whiteboard</li><li>
Take initiative to automate daily tasks and help integrate newly acquired entities to the group processes. Lead the initiatives and report improvements to bring projects to close.</li><li>
Assist in cross-functional accounting activities as needed</li><li>
Resolving customer inquiries in an accurate, timely manner</li><li>
Ability to take on side projects related to internal initiatives</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Your skills, experience, and qualifications</b></h3><ul><li><ul><li>
Proven ability to multitask and take ownership of projects</li><li>
Ability to understand complex problems and propose solutions</li><li>
Experience dealing with external customers</li><li>
Experience billing in a high-volume environment</li><li>
Understanding of billing best practices and requirements</li><li>
Superior attention to detail is key to successful completion of tasks.</li><li>
Strong computer skills, self-starter in picking up new and complex systems</li><li>
Advantage but not required: strong Knowledge of excel</li><li>
Advantage but not required: experience using NetSuite</li><li>
Advantage but not required: experience using Microsoft 365</li></ul></li></ul></div></div>
<div><div><b>About Us:</b></div><div></div><div><br>
We&rsquo;re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world&rsquo;s largest companies use our solutions. Founded in 1999, we&rsquo;ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.</div><div></div><ul><li><br>
Over 2,000 of the world&rsquo;s leading corporations, including 50% of the Fortune 500 and 30% of the world&rsquo;s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.</li><li>Over 800 of the world&rsquo;s leading banks and broker-dealers use our electronic trading platforms to operate the world&rsquo;s financial market infrastructure.</li></ul><div></div><div><br>
With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group. At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.</div><div></div><div><br>
Learn more at iongroup.com.</div></div></div>

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