boat captain

David Evans and Associates

<div><div><h2 class="jobSectionHeader">Boat Captain</h2>
Marine Services Jobs with David Evans and Associates:
At David Evans and Associates, Inc., our Marine team leads in hydrographic and marine geophysical surveying. With advanced technologies like high-resolution multibeam bathymetry, vessel-based LiDAR, and underwater imaging, we deliver precise, comprehensive data. Our commitment to accuracy, cost-efficiency, and timely delivery consistently exceeds client expectations. From precision charting to habitat mapping, we offer a wide range of innovative solutions tailored to fulfill our clients&rsquo; specific needs. Our work goes beyond current industry demands to pave the way for a more sustainable and progressive future, contributing to the advancement of marine sciences and enhancing the quality of marine life.
The Marine Services Business Unit is seeking a Boat Captain in Morgan City, LA.
DEA&rsquo;s Marine Services Division is looking to hire a temporary Boat Captain with detailed knowledge of operating on the Gulf of Mexico. The Boat Captain's responsibilities will be diverse and will include safely piloting survey launches, sound judgment on weather and other safe operational decisions, adhering to all applicable USCG regulations and rules of the road, maintaining a proper watch, provision of daily safety briefs and person overboard drills, precise piloting of the survey launch along pre-planned survey lines, performing safe refueling and routine maintenance as advised by DEA Project Manager and adherence to all company policies and procedures on board as described under DEA&rsquo;s Safety Management System (SMS) manual.
Work Schedule: This is a temporary position expected to continue through Summer/Fall of 2026. Schedule for this position is typically 20 days of rotating shift work on the vessel followed by 10 days off the vessel. Crew change will take place in Morgan City, LA.<h4 class="jobSectionHeader">
What You&rsquo;ll Do</h4><h4 class="jobSectionHeader">
Key Responsibilities:</h4><ul><li>
Safely operate and pilot 82&rsquo; survey vessel</li><li>
Navigate the Gulf of Mexico</li><li>
Follow all USCG regulations and Rules of the Road</li><li>
Maintain proper lookout and safe vessel watch at all times</li><li>
Directing and managing vessel crew (cook and deckhand/engineer) for daily tasks</li><li>
Exercise sound judgment regarding weather and operating conditions</li><li>
Conduct daily safety briefings and man-overboard drills</li><li>
Precisely follow pre-planned survey lines</li><li>
Perform safe refueling operations</li><li>
Conduct routine vessel inspections and basic maintenance</li><li>
Coordinate with hydrographers and Project Manager during operations</li><li>
Ensure compliance with DEA&rsquo;s Safety Management System (SMS) and company policies</li><li>
Maintain accurate vessel logs and operational records</li><li>
Ensure safety of crew, equipment, and onboard personnel</li></ul><h4 class="jobSectionHeader">
What You Bring</h4><h4 class="jobSectionHeader">
Required Qualifications:</h4><ul><li>
100-ton Merchant Mariners License</li><li>
Safety-minded and confident in operating vessels in close proximity to coastal jetties, pile dikes, marine terminals, and bridges</li><li>
Current CPR and AED training</li><li>
Strong nautical skills in vessel handling, mooring, anchoring, use of radar, and VHF radio</li><li>
Diligent in maintaining a proper watch and mindful of vessel traffic</li><li>
Team player with good communication skills</li><li>
Knowledge of weather forecasting and sound judgment on safe operational decisions</li><li>
Mechanical and organizational skills with the ability to perform regular maintenance and keep boats in safe and clean operating order</li><li>
High school diploma or GED</li><li>
Valid driver&rsquo;s license and clean driving record (CDL preferred)</li><li>
Ability to obtain a Transportation Worker Identification Card (TWIC)</li></ul><h4 class="jobSectionHeader">
Physical Requirements:</h4><ul><li>
Vision that allows to safe maneuvering aboard the vessel in situations that are likely to occur when a boat is in navigation night and day, year around. Depth perception must be adequate for assisting the wheelhouse personnel in navigating in close quarters, including lock or bridge approaches.</li><li>
Work in all weather conditions. Conditions are usually hot, noisy and messy. Workplaces may also be dangerous.</li><li>
Capable of stooping, bending, ascending and descending stairs or ladders safely, sometimes while transporting tools or objects.</li><li>
Ability and know how to use the emergency equipment located on the vessel.</li><li>
May be required to reach into small, poorly accessible areas of machinery; work on equipment that has pressurized or hot components; troubleshoot equipment that is difficult to reach; work in areas that have high noise levels; work below decks in an area that may experience periods of darkness in unusual situations; work in confined and restricted spaces.</li><li>
Lifting up to 75 pounds may be required.</li><li>
It is the responsibility of every DEA crewmember to report to the vessel in a timely manner, fit and ready for duty.</li></ul><h3 class="jobSectionHeader">
What We Offer</h3>
We foster an environment where talented professionals have the freedom and support to do their most meaningful work. Our values and company culture form the foundation of our success, creating a positive and collaborative work environment. These guiding principles are vital to our continued achievements and unwavering commitment to improving the world around us.
As a member of our team, you will have the opportunity to cultivate and develop your skills and work alongside talented colleagues who are committed to improving the quality of life while demonstrating stewardship of the built and natural environments.<h4 class="jobSectionHeader">
Benefits:</h4><ul><li>
Comprehensive health coverage: Medical, Dental, Vision, Disability, and Life Insurance</li><li>
Financial wellness: Health Savings Account (HSA) and Lifestyle Spending Account with employer contributions</li><li>
Professional development: Support for continuing education and training opportunities.</li><li>
Work-life balance: Vacation, Sick time, and Holiday Pay</li><li>
Retirement: 401k plan</li><li>
Wellbeing focus: Holistic Wellbeing Program centered on physical, emotional, financial, career, and community health</li><li>
Growth opportunities: Access to mentorship, professional support, and pathways for career advancement</li><li>
Potential salary range: $43.00/hr.</li><li> The posted salary range represents the typical range for this position and is provided in accordance with applicable state and local pay transparency laws. Actual compensation will be commensurate with experience, qualifications, and geographic location.</li></ul>
If you are a recruiter, search agency, or otherwise wish to refer a candidate to DEA, you will not be compensated in any way for your referral of a candidate to DEA without an active and signed written agreement in place in advance with DEA Human Resources. Any resume submitted to any DEA employee by an external recruiter without a written agreement in place at the time of submission will be considered the property of DEA and DEA will not be liable for the payment of a placement fee. If you would like to notify DEA of your interest in initiating a written agreement for services, please e-mail careers@deainc.com.
Potential office locations include: Morgan City, LA.</div></div>

Boat Captain

Horizon Blue

Job TitleLicensed Boat Captain (Daymaniyat Islands)LocationDaymaniyat Islands, OmanEmployment TypeFull-time / Contract (to be discussed)About the RoleWe are seeking an experienced, professional, and safety-focused Licensed Boat Captain to operate trips to and around the Daymaniyat Islands, one of Oman&rsquo;s premier marine and eco-tourism destinations. This role is ideal for a confident mariner who values seamanship, guest experience, and environmental responsibility. English communication is essential, as you will regularly interact with international guests.Key Responsibilities<ul><li>Safely operate and navigate vessels to and around the Daymaniyat Islands in accordance with maritime laws and best practices</li><li>Take full command of the vessel, passengers, and crew at all times</li><li>Plan routes based on weather, sea conditions, and operational requirements</li><li>Conduct pre-departure safety checks and ensure the vessel is seaworthy</li><li>Deliver clear safety briefings to passengers in English</li><li>Monitor weather forecasts and make sound judgment calls regarding trip safety and cancellations</li><li>Ensure compliance with Omani maritime regulations, coast guard requirements, and protected marine area rules</li><li>Maintain accurate logbooks, trip records, and incident reports</li><li>Coordinate with operations/management regarding schedules, fuel, provisioning, and maintenance needs</li><li>Supervise and guide deckhands or crew (if applicable)</li><li>Assist guests professionally and courteously, ensuring a high-quality experience</li><li>Protect marine life and ensure eco-friendly practices are followed at all times</li><li>Handle emergency situations calmly and efficiently</li></ul>Required Qualifications<ul><li>Valid Boat Captain License recognized in Oman (or transferable with the ability to obtain local approval)</li><li>Proven experience operating similar-sized vessels</li><li>Strong knowledge of navigation, COLREGs, maritime safety, and emergency procedures</li><li>Fluent English speaking ability (Arabic is a plus but not required)</li><li>Strong understanding of local waters, tides, and weather patterns (Daymaniyat experience is a major advantage)</li><li>Physically fit and able to work in marine conditions</li><li>Clean criminal and maritime safety record</li></ul>Preferred Certifications (Highly Desirable)<ul><li>STCW certification</li><li>First Aid, CPR, and Marine Safety training</li><li>VHF Radio Operator Certificate</li><li>Experience in eco-tourism, diving, snorkeling, or charter operations</li></ul>Skills &amp; Personal Attributes<ul><li>Excellent leadership and decision-making skills</li><li>Calm, confident, and professional under pressure</li><li>Strong communication and interpersonal skills</li><li>Customer-service oriented with a friendly, respectful attitude</li><li>High attention to safety and detail</li><li>Respect for marine conservation and protected environments</li></ul>Work Environment<ul><li>Operating in open sea and protected marine reserve conditions</li><li>Exposure to sun, wind, and varying weather</li><li>Interaction with tourists, families, and international guests</li><li>Flexible working hours, including weekends and holidays</li></ul>What We Offer<ul><li>Competitive compensation based on experience and qualifications</li><li>Opportunity to work in one of Oman&rsquo;s most beautiful marine destinations</li><li>Supportive management and professional working environment</li><li>Long-term opportunity for the right candidate</li></ul>How to ApplyInterested candidates should apply with:<ul><li>Updated CV / Resume</li><li>Copy of Captain License and relevant certifications</li><li>Brief summary of boating experience (vessel types, years, regions)</li></ul>Only shortlisted candidates will be contacted.Job Type: Full-timePay: RO300.000 - RO350.000 per monthAbility to commute/relocate:<ul><li>Muscat: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Experience:<ul><li>Boat Captain : 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>BOat Captain License (Preferred)</li></ul>Location:<ul><li>Muscat (Preferred)</li></ul>

Licensed Boat Captain

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 Key Responsabilities:
 
 
 
 Transfers &amp; Boat Operations
 
 
 
 <ul>
 <li>
 Every evening check the schedule for transfers and excursions for the following day. Be familiar with the details regarding the trips including number of guests, their names and any special requirements.
 </li>
 <li>
 Prepare boat set up, according the requirements of the trip and the operating procedures. Always make sure there are sufficient cold towels, beverages and sea sick bands required for each trip. Additionally, during rainy season, make sure that there are enough raincoats and towels available on board.
 </li>
 <li>
 Go through the check list and make sure that everything on the check lis are followed
 </li>
 <li>
 Ensure that if you or the crew member miss a meal while on a trip, coordinate with Launch Section Manager or coordinator, and ensure that the food is prepared for them from the resort or get the meal from the place that you are going. Make sure that the cost of that meal must be the price set by the management unless authorise by Launch Section Manger.
 </li>
 <li>
 Ensure that the boat is clean, set-up and waiting on the guest jetty, 30 minutes prior to each trip, with the crew members. All team members must following the Resort grooming and uniform standards.
 </li>
 <li>
 Make sure all trips are as comfortable as possible for all guests, whilst ensuring their safety and catering to their needs.
 
 
 </li>
 </ul>
 
 Boat Maintenance &amp; Safety
 
 
 
 <ul>
 <li>
 Always follow the maritime law, rules and regulations as set forth by the Ministry of Transport &amp; Communication of the Republic of Maldives.
 </li>
 <li>
 Ensure that the Sea Worthy certificate is on board, and ensure all its requirements are followed.
 </li>
 <li>
 Carry on your person your Captain&rsquo;s License during all trips.
 </li>
 <li>
 Clean the boat and equipment. Ensure that the boat is in good working condition at all times and report any maintenance issues immediately. Follow up maintenance issues with Launch Section Manager or Coordinator until it is resolved.
 </li>
 <li>
 Carry out all the maintenance work of the boat or its engine with engineering department delegates and update Launch Section Manager or Coordinator until it is resolve.
 </li>
 <li>
 Maintain and at times, build anchor points and nautical navigation lights.
 </li>
 <li>
 Always be responsible and take precautionary measures to avoid any risky incidents. For example, ensure there are no petrol leakages that life jackets are available, that fire extinguishers are in working condition etc.
 </li>
 <li>
 In cases of inclement weather, ascertain whether trips can be made and advise Launch Section Manager or Coordinator accordingly.
 </li>
 <li>
 Carry onboard the Boat Mobile phone at all times when you are on duty. Ensure that it is fully charged before each trip. Ensure that on board radio set is in working condition.
 </li>
 <li>
 At all times keep in mind guest and crew safety first, and drive the boats accordingly.
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 <ul>
 <li>
 Communicate between Airport Hosts and the Resort Operators to co-ordinate arrival and departure times, and any other guest issues and requests faced during the trip.
 </li>
 <li>
 Communicate regularly and as required any issues with boats or guests to the Launch Section Manager or Coordinator.
 </li>
 <li>
 Inform to Launch Section Manager or Supervisor if any items onboard including and not limited to beverages, seasick bands, seasick bags, and resort fact sheets/brochures need to be replaced.
 </li>
 <li>
 Handle guest queries in a timely and efficient manner and provide any information sought by the guest.
 </li>
 <li>
 Resolve guest issues to the guest&rsquo;s satisfaction within your level of authority. Write incident reports regarding any incidents during the trip.
 </li>
 <li>
 Get feedback from guests during the trips and inform the department to ensure proper follow up and actions are taken place.
 </li>
 <li>
 Report any crew disciplinary issues to Launch Section Manager or Coordinator.
 
 
 </li>
 </ul>
 
 Team &amp; Development
 
 
 
 <ul>
 <li>
 Attend training programs as designated by the resort.
 </li>
 <li>
 Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to acquire new skills or knowledge in order to improve your personal performance, and ultimately the guest service.
 </li>
 <li>
 Maintain a high level of team spirit by developing excellent relationships with the team and colleagues from other departments, and support them in the pursuit of departmental and resort goals.
 </li>
 <li>
 Always have a positive attitude and take initiative to resolve issues.
 
 
 </li>
 </ul>
 
 General
 
 
 
 <ul>
 <li>
 Be familiar with the Transport Department, Front Office and Resort Standard Operating Procedures and ensure that they are followed.
 </li>
 <li>
 Contribute ideas and suggestions to enhance the procedures in the Resort.
 </li>
 <li>
 Actively promote the services and facilities to guests and other stakeholders of the Resort.
 </li>
 <li>
 Keep updated on changes to other areas of resort product and share such information with your team and department on an ongoing basis.
 </li>
 <li>
 Maintain excellent grooming and hygiene and ensure all grooming standards are met in relation to personal grooming and uniform presentation.
 </li>
 <li>
 Comply with Resort Safety &amp; Environment policies, initiatives and legislation.
 </li>
 <li>
 Abide by all Work Place Health, Safety and Hygiene regulations at all times.
 </li>
 <li>
 Abide by the guidelines set out in the Employee Handbook.
 </li>
 <li>
 Carry out any other duties as directed by the department or the Resort General Manager.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Qualifications
 
 
 With solid experience as Patrol Boat Skipper
 
 
 <ul>
 <li>
 With Oil Carrier Certification
 </li>
 <li>
 With 2 to 5 years of experience in the same field
 </li>
 <li>
 With good English communication skills
 </li>
 <li>
 With good technical skills
 </li>
 <li>
 With pleasing personality
 </li>
 <li>
 Ability to handle pressure at work
 </li>
 <li>
 Ability to multi-task
 </li>
 </ul>
</div>

Patrol Boat skipper

Grand Tourist Hotel Muscat

Job Description &ndash; Captain WaiterPosition Title: Captain Waiter Department: Food &amp; Beverage Reports To: F&amp;B Service Supervisor Hotel Category: 4-Star HotelPosition OverviewThe Captain Waiter is responsible for supervising service operations within the assigned outlet and ensuring smooth coordination between service staff and kitchen. The role requires strong product knowledge, leadership skills, and a hands-on approach to maintaining high service standards and guest satisfaction.Key Responsibilities Service Supervision<ul><li>Oversee service operations during assigned shifts.</li><li>Allocate sections and responsibilities to waiters and service staff.</li><li>Ensure proper muse en place and outlet readiness before service.</li><li>Monitor service flow to ensure timely and efficient delivery.</li></ul>Guest Relations<ul><li>Welcome and interact with guests in a professional manner.</li><li>Take orders accurately and provide recommendations when required.</li><li>Handle guest complaints or concerns promptly and escalate when necessary.</li><li>Ensure consistent guest satisfaction and personalized service.</li></ul>Team Coordination<ul><li>Guide and support waiters during service.</li><li>Ensure grooming, uniform standards, and discipline are maintained.</li><li>Conduct pre-shift briefings to communicate daily specials, promotions, and operational updates.</li><li>Assist in training new staff members and improving service skills.</li></ul>Operational &amp; Quality Control<ul><li>Ensure compliance with hotel service standards and SOPs.</li><li>Monitor cleanliness and presentation of tables and service areas.</li><li>Coordinate with kitchen staff to ensure accurate and timely order preparation.</li><li>Support inventory control and proper handling of equipment and supplies.</li></ul>Financial &amp; Administrative Support<ul><li>Ensure accurate order entry and billing through POS system.</li><li>Verify bills before presenting to guests.</li><li>Support cash handling procedures where applicable.</li><li>Assist in preparing shift reports and communicating operational concerns to management.</li></ul>Qualifications &amp; Experience<ul><li>Diploma or certification in Hospitality or Food &amp; Beverage preferred.</li><li>Minimum 2&ndash;4 years of experience in F&amp;B service, with supervisory exposure.</li><li>Experience in a hotel or upscale restaurant environment preferred.</li></ul>Core Competencies<ul><li>Strong leadership and team coordination</li><li>Excellent guest service and communication skills</li><li>Sound knowledge of food and beverage service procedures</li><li>Problem-solving ability</li><li>Attention to detail</li><li>Ability to perform under pressure</li></ul>Working Conditions<ul><li>Shift-based role including evenings, weekends, and public holidays.</li><li>Active floor presence required throughout service hours.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can you join immediately? </li><li>Do you have Valid Qatar ID?</li><li>Can you provide NOC for Sponsorship Transfer?</li></ul>

Captain Waiter

City of Cathedral City

JOB
 Nationally Recognized, Locally Dedicated: Join Cathedral City's Accredited Fire Service(To establish an eligibility list)Cathedral City Fire and EMS stands among the elite fire service agencies with our newly earned CPSE accreditation. This distinction reflects our department's dedication to continuous improvement, data-driven decision making, and exceptional service delivery. Join our team and build your career with a department recognized for excellence!APPLICATION PERIOD: 02/19/2026 - 03/19/2026 at noonHuman Resources reserves the right to modify the recruitment timeline, including extending the application period, accelerating the selection process, or adjusting any deadlines.THE POSITION Plans, coordinates, assigns, and supervises the emergency and non-emergency activities of a fire station during an assigned shift to protect life and property. This class is the first level supervisor, supervising and participating in fire suppression and emergency medical response, fire prevention and related departmental functions. Incumbents supervise station staff directly and typically serve as a station administrator. This class is distinguished from Fire Battalion Chief which has overall supervisory authority for all activities related to assigned division(s).MINIMUM QUALIFICATIONSTraining and ExperienceAny combination of experience and training that would likely provide the required knowledge and abilities in qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training/Experience: Graduation from high school or GED equivalent supplemented by courses in Fire Science or a related field and Five (5) years of paid municipal, county, tribal or special district fire experience in fire suppression and prevention.Must possess successful completion of California State Fire Training Apparatus Driver/Operator IA and IB.Possession of or the ability to obtain a valid California Class B driver license, or a California Class C driver license with firefighter endorsement; must maintain a satisfactory driving record.Certification as a Firefighter I and Firefighter II is required.Possession of a current/valid CPR certificate.Possession of a valid State of California Emergency Medical Technician or Paramedic certification/licensure with eligibility to work under the Riverside County.Completion of Intermediate (ICS-300 and ICS-400) training is required by the end of the probationary periodMust possess a California State Fire Marshal Fire Officer I Certificate or have completed all required coursework, with final certification to be submitted by the end of the probation period.Must complete the assigned Task-book by the end of probation.Advanced management leadership training from a recognized industry is desirable.AA or BA degree with major coursework in fire science, or a closely related field is desirable.Physical and Environmental DemandsMust possess strength and stamina sufficient to lift and carry equipment and patients exceeding 150 pounds and be able to wear self-contained breathing apparatusOther Special RequirementsMust live within 150 miles of the city limits by the end of their probationary period. The calculation of the 150 miles shall be made using Google Maps driving directions.TO VIEW THE FULL JOB DESCRIPTION, CLICK HERE.LET'S GET STARTED! - THE SELECTION PROCESSTo be considered for this opportunity, candidates must attach all required certifications listed in the Education, Training and Experience section. Based upon the information presented on the applications, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. Tentative Dates: Application period - February 19, 2026 - March 19, 2026Written Exam - Tuesday, March 24, 2026Practical Exam & Panel Interview - Wednesday, March 25, 2026Fire Chief Interview - TBD WRITTEN EXAMINATION: Candidates passing the written examination will be invited to participate in a practical exam and oral interview. The written exam is pass/fail.The Fire Captain written exam is divided into the following content areas: SECTIONDESCRIPTIONQUESTIONS1FIREGROUND OPERATIONS302FIRE INSPECTION203INCIDENT COMMAND204SUPERVISION AND MANAGEMENT205WRITTEN COMMUNICATION AND REPORTS10The sources for this test include: Miller, Leslie A. and Fortney, Jeff (Ed.). (2019). Fire and Emergency Services Company Officer, 6th Edition. IFSTA.Murnane, Lynne (Ed.). (2016). Fire Inspection and Code Enforcement, 8th Edition. IFSTA.Hess, Karen M., Wrobleski, Henry M., and Lahera, Laz. (2019). For the Record: Report Writing for Fire Services, 3rd Edition. Innovative Systems.National Incident Management System Consortium. (2007). Book 1 – First Edition Incident Command System (ICS) Model Procedures Guide for Incidents Involving Structural Fire Fighting, High-Rise, Multi-Casualty, Highway, and Managing Large-ScalePRACTICAL & INTERVIEW EXAMINATION: The practical exam consists of simulator exercises and panel interview.ORAL INTERVIEW: Placement on the eligibility list will be established based on the average score obtained from all sections of the practical and interview examination. The eligibility list will remain in effect for a period of (six) 6 months from the date of establishment.
 
EXAMPLE OF DUTIES
 THE PERKSWHAT'S NEXT? APPLY TODAY AND SHARE WITH ANYONE WHO MAY BE INTERESTED!All notifications will be sent by email only (regardless of the notification preference selected during the on-line application process. Notifications will be sent to the email address listed on your on-line application.

FIRE CAPTAIN

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Role
 
 
 
 We are seeking a dynamic and operations-focused individual to join our team in a role dedicated to enhancing the experience and engagement of our Captains. This role is pivotal in ensuring the efficient execution of day-to-day ground operations, with a strong focus on key experience KPIs. The ideal candidate will bring a proactive mindset to identifying and resolving operational issues, while also driving initiatives that foster a vibrant and motivated Captain community. We are looking for a highly dynamic and operations-focused individual to join our team as an Operations Lead in the Experience team. In this pivotal role, you will be instrumental in significantly enhancing the experience and engagement of our Captains, who are at the heart of our operations.
 
 
 The Captain Experience Lead will be responsible for designing and executing initiatives that improve Captain satisfaction, retention, and engagement. While based in Pakistan, this role will work closely with the UAE Experience, Operations, and Marketing teams to ensure consistent delivery of a high-quality Captain experience across channels.
 
 
 
 What You'll Do
 
 
 
 The ideal candidate will have strong communication skills, operational understanding, and empathy for frontline partners, with the ability to manage cross-border collaboration efficiently.
 
 
 <ul>
 <li>
 Captain Experience &amp; Engagement
 </li>
 <li>
 Drive the design and execution of programs that enhance Captain satisfaction and engagement for the UAE market.
 </li>
 <li>
 Partner with UAE operations, marketplace, and communication teams to ensure all Captain touchpoints reflect Careem&rsquo;s standards of empathy, support, and transparency.
 </li>
 <li>
 Build mechanisms to continuously capture Captain feedback and translate it into actionable insights and process improvements.
 </li>
 <li>
 Enhance the overall customer experience by uplifting the quality of service provided by Captains through training, behavior programs, and feedback-driven initiatives.
 </li>
 <li>
 Insights &amp; Continuous Improvement
 </li>
 <li>
 Analyze Captain feedback, complaints, and behavioral data to identify key drivers of satisfaction and attrition.
 </li>
 <li>
 Collaborate with analytics and ops teams to measure the impact of experience initiatives through defined KPIs (NPS, retention, engagement).
 </li>
 <li>
 Prepare reports and recommendations for the UAE leadership team based on insights and performance data.
 </li>
 <li>
 Collaboration &amp; Alignment
 </li>
 <li>
 Act as a bridge between the Pakistan-based support functions and UAE market teams, ensuring alignment on priorities, communications, and outcomes.
 </li>
 <li>
 Support the UAE Care team on escalations, captain feedback reviews, and policy implementation when required.
 </li>
 <li>
 Contribute to quarterly business reviews and cross-functional planning for Captain Experience improvements.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Operations, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 3+ years of experience in customer or partner experience, operations, or community engagement.
 </li>
 <li>
 Experience working in a remote or regional support setup preferred.
 </li>
 <li>
 Strong analytical and problem-solving abilities, with comfort using data to make decisions.
 </li>
 <li>
 Excellent written and verbal communication in English and Urdu.
 </li>
 <li>
 Strong stakeholder management and project execution skills.
 </li>
 <li>
 Empathy-driven mindset and passion for improving both Captain and customer experience.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Operations Experience Lead

Rural Metro

<div><div>Wildland Fire Captain &ndash; Insurance Division
</div><div></div><div>Wildland Fire Captain - Insurance Division, oversees activities including fire prevention and mitigation, pre fire assessment, and fire suppression. A Wildland Fire Captain in the insurance division reports to, and provides assistance to, a Battalion Chief. In the absence of a Battalion Chief, the Fire Captain shall report directly to the Capstone Insurance Division Chief.</div>
<div>
</div>Responsibilities/Duties:
<ul>
<li>Wildland Fire Captain &ndash; Insurance Division, manages the day-to-day operation and maintenance of a fire station, or other site, and the apparatus and personnel assigned.</li>
<li>Conducts wildfire safety checks and pre-fire planning inspections.</li>
<li>Develop, direct and participate in drills and training programs. Provide information to the public, and participate in public relations events.</li>
<li>A Wildland Fire Captain may act in the capacity of Battalion Chief as needed.</li>
<li>Able to work any shift assigned, including nights, holidays and weekends. Insurance division members may be assigned to an incident for 14 - 21 days, and be dispatched to fires in the western United States. Work hours are typically 8 hour days, however hours may vary based on the job and/or customer needs.</li>
<li>Supervise the safe operation of company vehicles.</li>
</ul>
<div></div><ul><li>Conduct performance evaluations of assigned crew members as required.</li>
</ul>
<div></div><div>Minimum Qualifications:</div>
<div>
</div><ul><li>High School diploma or GED
</li></ul><div></div><ul><li>Current CPR/AED certification
</li></ul><div></div><ul><li>Valid driver license with good driving record</li>
</ul>
<div></div><ul><li>Able to work any assigned shift, including nights, holidays and weekends. Insurance division members may be assigned to locations in the western United States for 14 -21 days.
</li></ul><div></div><ul><li>Ability to pass a work capacity test conducted during the initial onboarding process</li>
</ul>
<div></div><ul><li>Proficient in the use of a computer, Ipad, etc., including systems such as Word, Excel, PowerPoint and other platforms for routine business use.</li>
</ul>
<div></div><ul><li>Knowledgeable in current wildland firefighting practices and procedures, particularly in the wildland urban interface (WUI) environment.</li>
</ul>
<div></div><ul><li>Prior wildland firefighting experience (USFS, BLM, Cal Fire, etc.)</li>
<li>Desired - Advanced first aid and/or EMT</li>
</ul>
<div>Minimum required NWCG and FEMA courses:</div>
<div>
</div>L - 180 Human Factors in the Wildland Fire Service

S &ndash; 130 Wildland Firefighting
S - 230 Crew Boss
S - 231 Engine Boss
S - 190 Introduction to Wildland Fire Behavior

S &ndash; 290 Intermediate Wildland Fire Behavior

IS - 100 Introduction to the Incident Command System

IS &ndash; 200 Basic Incident Command System

IS - 700 Introduction to the National Incident Management System

IS &ndash; 800 Introduction to the National Response Framework

Q0426 Introduction to Fire and EMS Supervision and Management

Minimum Capstone Certification (within 60 days of hire):
<ul>
<li>Capstone &ndash; Insurance Captain Position Task Book (PTB)</li></ul> 
<div>
</div> 
Compensation: $29 per hour</div>

Wildland Fire Captain - Insurance Division

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