Associate Project Manager - UK
- Birmingham, United Kingdom
Posted 5 days ago
About the role
Your Impact
The Associate Project Manager works in conjunction with other DISCO Project Managers to provide exceptional client service and helps our clients use the DISCO product for all of their eDiscovery and investigation needs. They handle straightforward to moderately complex projects, manage direct customer inquiries, and provide product feature assistance to clients within the DISCO platform, making critical workflow decisions within established guidelines
What You'll Do
- Project Management & Delivery: Collaborates with other Project Managers and cross-functional team members, such as Forensics, Data Operations, Disco Desk, and Client Success, to deliver superior service and help solve challenges for DISCO clients. Owns the execution of core, low-to-moderate complexity matters, and discrete billable tasks assigned by senior team members. Focuses on efficient service delivery and quality control while navigating platform features to prevent user errors. Maintains project tracking to ensure that all requested work is completed correctly and deadlines are met.
- Product Expertise: Develops advanced knowledge of the DISCO platform and its capabilities to advise clients on best practices for early data assessment, document review, and production. Provides feedback and feature requests to DISCO's product and engineering teams to help drive continuous improvement.
- Client Relations: Builds rapport and establishes open communication with clients regarding DISCO usage, status reporting, and core product functionality. Acts as a DISCO ambassador throughout the case lifecycle, and delivers product training to attorneys, paralegals, and litigation support specialist.
Who You Are
- 1+ years of eDiscovery project management experience (or equivalent education) at a law firm, in-house legal department, or service provider
- 1+ years of working knowledge with one or more industry-standard eDiscovery platforms, such as DISCO, Relativity, Everlaw, Reveal, or Recommind
- 1+ years experience at a consulting firm or providing consultative solutions in eDiscovery
- 1+ years experience working for a litigation support group at a law firm/corporation
- 1+ years experience with data collection and processing software
Even Better If You Have...
- Clear, professional written and verbal communication skills
- Strong organizational habits and baseline task management
- Proactive approach to problem-solving
- Ability to execute effectively both independently, and collaboratively as part of a team
- Curiosity and openness to learning generative AI technologies
Authorization to Work in the U.K.: Candidates must be legally authorized to work in the United Kingdom without sponsorship now or in the future. DISCO is not currently sponsoring visas.
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical and dental insurance
- Competitive salary plus discretionary bonus
- Competitive salary plus RSUs
- Opportunity to be a part of a startup that is revolutionizing the legal industry
- Growth opportunities throughout the company
About DISCO
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.