booking agent

LALA Group of Companies

Key Responsibilities<ul><li>Handle customer inquiries regarding flights, hotels, tours, and travel packages (via calls, WhatsApp, email, or walk-ins).</li><li>Process bookings accurately in the system and maintain updated reservation records.</li><li>Provide complete information about travel itineraries, pricing, availability, and policies.</li><li>Coordinate with airlines, vendors, and internal departments for booking confirmations and changes.</li><li>Manage cancellations, refunds, reissues, and modifications as per company and airline policies.</li><li>Ensure customer satisfaction through timely follow-ups and professional service.</li><li>Prepare invoices, quotations, and travel itineraries for customers.</li><li>Maintain knowledge of promotions, fares, packages, and travel rules.</li><li>Resolve booking issues, escalations, or customer complaints professionally.</li><li>Meet monthly sales and booking targets set by management.</li><li>Maintain proper documentation and compliance with company standards.</li></ul>Qualifications &amp; Skills<ul><li>Minimum Bachelor&rsquo;s degree (preferably in Tourism, Business, or related field).</li><li>Prior experience in travel booking, reservation systems, or telesales is preferred.</li><li>Familiarity with GDS systems (Amadeus, Galileo, Sabre) is a strong advantage.</li><li>Strong communication and customer-handling skills.</li><li>Ability to multitask, stay organized, and work under pressure.</li><li>Good command of MS Office and digital communication tools.</li><li>Strong problem-solving and follow-up skills.</li><li>Professional attitude, teamwork, and target-oriented mindset.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Booking Agent (For Travel Agency)

College Hunks Hauling Junk and Moving

Pay: $15 hourly base + commission (commission paid after the job is completed) Schedule: Full-time (must be able to work some evenings/weekends) Location: Carrollton, TX (DFW) &ndash; On-siteCollege HUNKS Hauling Junk &amp; Moving (Carrollton/DFW) is hiring an Inbound Booking Agent who loves talking to people and turning inbound leads into scheduled jobs. If you&rsquo;re naturally conversational, quick on a computer, and want a role where you can be yourself on the phone&mdash;this is for you.No cold calling. You&rsquo;ll work with customers who already reached out and need help with moving or junk removal. No scripted conversations. You can use your personality and build rapport with a prospect and we don't measure handle times.What You&rsquo;ll Do:<ul><li>Answer inbound calls and provide a &ldquo;WOW&rdquo; customer experience job</li><li>Follow up by phone/text/email with customers who requested info to finalize and schedule jobs</li><li>Ask smart questions, recommend the right service options, and book viable jobs</li><li>Accurately document call notes and details so operations can deliver a smooth job</li><li>Represent the brand positively with every customer interaction</li></ul>What We&rsquo;re Looking For:Must-haves<ul><li>Confident, friendly communicator (you can connect with anyone)</li><li>Tech-savvy: comfortable switching between systems, typing notes, and staying organized</li><li>Can handle a fast-paced environment with interruptions</li><li>Reliable attendance and punctuality</li></ul>Nice-to-haves<ul><li>Prior call center and/or customer-facing phone experience</li><li>Inside sales, scheduling, dispatch, home services, moving/junk industry experience</li><li>Strong objection-handling while staying helpful and human</li></ul>About College HUNKSH.U.N.K.S. stands for Honest, Uniformed, Nice, Knowledgeable, Service. We&rsquo;re a value-driven team that delivers a stress-free experience and a culture people actually enjoy being part of.EEO Employer.<ul><li>You&rsquo;ll be helping customers across the DFW Metroplex, so every day is different</li><li>We&rsquo;re locally owned and proud of the reputation we&rsquo;ve built in our community</li><li>We&rsquo;re building a tight, high-performing call center team in Carrollton&mdash;come grow with us!</li></ul>Pay: $17.00 - $22.00 per hourExpected hours: 30.0 &ndash; 40.0 per weekEducation:<ul><li>High school or equivalent (Required)</li></ul>Work Location: In person

Inbound Booking Agent (Call Center) – College HUNKS Carrollton (DFW)

Tikigaq Corporation

<div>JOB SUMMARY: Under close supervision, select, execute, and track to completion the best (lowest cost meeting schedule requirements) transportation method from approved suppliers for the GSA Export shipments for our client and in collaboration with our strategic MLC collaborator. This role exists to select, execute, and track to completion the best (lowest cost meeting schedule requirements) transportation method from approved suppliers for the GSA Export shipments for our client and in collaboration with our strategic MLC collaborator. This position responds to transportation requests within required response times, uses CargoWise and government specified booking systems for transportation scheduling, and monitors, documents, and reports shipment status. This position supports performance measurement activities. This position invoices completed shipments each week using CargoWise. The Booking Agent works with the shippers to ensure that all the necessary documentation for hazardous or dangerous goods transportation is provided in advance of shipments arriving on site. The Booking Agent determines if a Transportation Control Number (TCN) exists for a shipment, and if not, creates the TCN for the shipment. The Booking Agent monitors the booking queue and prioritizes bookings on a first in, first booked basis unless otherwise requested by the client in writing. Booking requests may come from the government agency, vendors, or the MLC collaborators warehouse staff. 
The following duties are intended to provide a representative summary of the major duties and responsibilities and ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. 
REPRESENTATIVE DUTIES 
<ul><li>
Must produce a minimum of 100 shipments per day. Each shipment takes approximately 2 minutes to complete.</li><li>
Monitors the booking request queue</li><li>
Determines if TCN is assigned to a shipment, and assigns TCN if needed</li><li>
Registers requested shipments in company&rsquo;s supply chain software (CargoWise)</li><li>
Routes, estimates cost, implements transportation orders, and tracks shipments</li><li>
Updates in-process shipment status in company&rsquo;s supply chain software twice per day</li><li>
Obtains and archives proof of delivery records</li><li>
Proactively communicates and reports shipment status</li><li>
Prepares customer invoices for shipments in company&rsquo;s supply chain software</li><li>
Validates transportation vendor invoices for services provided and costs</li><li>
Calls Client&rsquo;s vendors to confirm ship ready dates</li><li>
Maintains positive Client and MLC relationships</li><li>
Answers phones and fields questions, as needed</li><li>
Working as a team to ensure all members have the same knowledge of hazardous training, and shipment booking skills.</li></ul> 
<ul><li>
Other duties as assigned</li></ul> 
KNOWLEDGE and SKILLS<ul><li>
Experience in dangerous goods and HAZMAT regulations for shipping, storing, and handing is preferred</li><li>
Expertise in CargoWise is essential</li><li>
Experience in UPS Click and Ship, Electronic Transportation Acquisition (ETA), the Freight Acquisition Shipping Tool (FAST), US TRANSCOM&rsquo;s Next Generation Delivery Service contracts, FACTS system to prepare/receive the Transportation and Control Movement Document (TCMD) and Military Shipping Label, and TRANSCOM&rsquo;s Integrated Booking System (IBS).</li><li>
Knowledge of a variety of computer software applications, especially CargoWise, Excel, Word, Outlook, PowerPoint and Access software and relevant software applications.</li></ul> 
<ul><li>
Skill in assessing and prioritizing multiple tasks, projects and demands.</li><li>
Skill in being attentive, observant and detail oriented</li><li>
Skill in organization, communication (both written and verbal), and interpersonal skills required.</li><li>
Skill in establishing and maintaining cooperative working relationships others.</li><li>
Skill in oral and written communication.</li><li>
Skill in organization and time management.</li></ul> 
<ul><li>
Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment.</li><li>
Must be Self-motivated, able to multi-task and work effectively under a minimum level of supervision in a fast-paced environment, strong problem-solving skills.</li></ul> 
MINIMUM EDUCATION QUALIFICATION
A high school diploma or GED equivalent preferred. 
ADDITIONAL REQUIREMENTS
May be required to possess a drivers license with a clean driving record. Must be able to pass pre-employment requirements including criminal background check and drug screen. 
MINIMUM PHYSICAL REQUIREMENTS
The following demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent sitting for prolonged periods of time, using hands/fingers requiring dexterity and coordination to handle files and single pieces of paper, reaching with hands and arms for items above and below desk level, talking, hearing, and seeing (up close, at a distance, along the periphery, with depth perception, and the ability to adjust focus); occasional lifting of up to 25 pounds such as small office equipment, files, stacks of paper, reference and other materials. 
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. 
We are an Affirmative Action/Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of: race, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.</div>

Export Specialist

Leptıs Magna Turzım

About the Company
 
Leptis Magna Tourism & Travel, based in Istanbul, Turkey, proudly operates in partnership with our Libyan branch Safer Al-Diwan Tourism & Travel.
 We are a cooperative travel management agency, dedicated to providing exceptional service and value to our clients.
 
Role Description
 
This is a full-time on-site role based in Istanbul for a Reservations Agent. The Reservations Agent will primarily handle booking and reservation processes, provide exceptional customer service, and manage incoming customer inquiries via phone and email. Day-to-day responsibilities include maintaining reservation records, coordinating with customers to confirm booking details, and assisting with cancellations or modifications as required. Additional tasks include contributing to smooth front desk operations and supporting the sales team where necessary.
 Qualifications
 
Strong skills in Reservations and Customer Service
 Excellent Phone Etiquette and Communication abilities
 Organizational skills and the ability to multitask efficiently
 Proficiency in using booking and reservation management software *SEJOUR -IRIX -WEBBED*
 Fluency in English and/or multiple languages is advantageous
 Previous experience in the tourism or travel industry is beneficial
 High school diploma or equivalent; additional education in hospitality or travel-related fields is preferred
 Industry.
 
Travel Arrangements
 
Employment Type
 
Full-time

Reservations Agent

EZTreks LLC

<div><h2 class="jobSectionHeader">Travel Agent for OTA in Madinah</h2>
As a Travel Agent for an Online Travel Agency (OTA) in Madinah, you will play a crucial role in shaping memorable travel experiences for clients. In this dynamic position, you will connect travelers with various destinations, offering personalized services that cater to their unique preferences and needs. The thriving tourism sector in Madinah presents an exciting opportunity to be at the forefront of travel innovation, ensuring that customers receive top-notch guidance and support throughout their journey.
This role involves not only understanding different travel packages but also leveraging your expertise to recommend best-fit options based on individual requirements. Your contributions will enhance customer satisfaction and loyalty, driving the success of the OTA while promoting the cultural and historical richness that Madinah has to offer.
<h3 class="jobSectionHeader">Responsibilities</h3>
<ul><li>Assist clients in planning and booking travel itineraries tailored to their needs.</li><li>
Provide expert advice on destinations, accommodations, and travel regulations.</li><li>
Manage client inquiries and resolve issues promptly and efficiently.</li><li>
Stay updated on destination trends, travel products, and industry changes.</li><li>
Utilize online tools and resources to maximize customer satisfaction.</li><li>
Negotiate competitive rates with suppliers to enhance package offerings.</li><li>
Conduct market research to identify new travel opportunities and services.</li><li>
Build and maintain strong relationships with clients and industry partners.</li><li>
Handle administrative tasks related to bookings, payments, and documentation.</li><li>
Promote special deals and packages, maximizing sales and profitability.</li><li>
Prepare travel itineraries, confirmations, and necessary travel documents.</li></ul>
<h3 class="jobSectionHeader">Requirements</h3>
<ul><li>Proven experience as a travel agent or related role in the hospitality industry.</li><li>
Excellent knowledge of travel destinations, cultures, and regulations.</li><li>
Strong communication and interpersonal skills to interact with diverse clients.</li><li>
Proficiency in using booking software and online travel resources.</li><li>
Ability to provide exceptional customer service in a fast-paced environment.</li><li>
Strong organizational skills and attention to detail.</li><li>
Problem-solving skills to handle client inquiries and issues effectively.</li><li>
Ability to work independently and as part of a team.</li><li>
Fluency in English and Arabic is an asset.</li><li>
Having an IATA certificate.</li><li>
Flexibility to work various hours, including evenings and weekends if needed.</li></ul></div>

Travel Agent for OTA

57 Heritage Safari

We are seeking a highly organized and customer-focused Reservation Agent to join our team at 57 Safari. The ideal candidate will handle bookings from multiple platforms (Website, OTAs, Emails, WhatsApp), create reservations in our system, send payment requests, coordinate with the operations team, and manage agreements.Key Responsibilities:<ul><li>Process and confirm bookings from various channels.</li><li>Send payment requests and follow up with clients.</li><li>Coordinate with the operations team for smooth service delivery.</li><li>Handle agreements, office tasks, and customer inquiries.</li><li>Provide excellent customer service and support.</li></ul>Requirements:<ul><li>Excellent communication skills (English required, Arabic a plus).</li><li>Attention to detail and strong organizational skills.</li><li>Proficiency in booking systems and basic office software.</li><li>Ability to work in a fast-paced environment.</li><li>Prior experience in reservations or customer service is preferred.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your starting salary expectations?</li></ul>Experience:<ul><li>Tourism: 1 year (Preferred)</li><li>Customer Service: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>

Reservation Agent

Ramada by wyndham dubai barsha heights

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Reservations Agent is responsible for handling all reservation inquiries, bookings, and cancellations in a timely and professional manner. The incumbent will provide exceptional guest service, assisting them with their accommodation needs and ensuring accurate information is communicated effectively. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with other departments to ensure guest satisfaction and operational efficiency.
KEY RESPONSIBILITIES<ul><li>
Accurately create, modify, and cancel reservations in Opera Cloud and ensure all details are updated in guest profiles.
</li><li>Confirm guest bookings and send professional email confirmations following Ramada standards.
</li><li>Handle group and FIT bookings, corporate, crew, and promotional reservations in coordination with Sales and Revenue teams.
</li><li>Ensure special requests and preferences are clearly communicated to Front Office and relevant departments.
</li><li>Proactively promote upselling opportunities and recommend suitable room categories or packages to maximize revenue.</li><li>
Maintain accurate input of guest information, rate codes, and payment details in Opera Cloud.
</li><li>Coordinate with the Revenue Manager to ensure rate parity across OTA, GDS, and direct booking channels.</li><li>
Review and update daily pick-up, cancellations, and no-show reports.
</li><li>Verify and maintain reservation traces, notes, and internal communications to ensure guest expectations are met.
</li><li>Support daily rate checks and ensure BAR and promotional rates are correctly loaded.</li><li>
Monitor booking pace and highlight unusual trends to the Reservations Supervisor.
</li><li>Contribute to achieving monthly Revenue and Guest Satisfaction (GSS) targets.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1><ul><li>
Diploma or degree in Hospitality Management or related field.
</li><li>Minimum 1&ndash;2 years of experience in Reservations or Front Office (preferably within an international 4&ndash;5 brand).
</li><li>Proficient in Opera Cloud, MS Office and OTA extranets.
</li><li>Strong communication and written skills in English (Arabic or other languages is an advantage).
</li><li>Detail-oriented, organized, and customer-service driven.
</li><li>Knowledge of rate structures, distribution channels, and revenue processes.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Time Management, Effective Communication, Interpersonal Skills<h3 class="jobSectionHeader">
Data and AI</h3>
Data Entry<h3 class="jobSectionHeader">
IT Software</h3>
Opera Cloud</div></div>

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3268 booking agent jobs NEAR_ME

Booking Agent (For Travel Agency)

Inbound Booking Agent (Call Center) – College HUNKS Carrollton (DFW)

Export Specialist

Reservations Agent

Travel Agent for OTA

Reservation Agent

Reservation Agent