booking agent

SkyFlight Travel and Tours

Sky flight is a fastest-growing air ticketing agency situated in Lahore, Pakistan. We are looking for passionate Female to join our sales team.We are looking for passionate individuals for the post of Sales Executives for Airline Tickets.We are hiring on regular basis for experienced travel consultants who have the ability to work with different travel-related software, has knowledge of airline ticketing system, and can work as team member.We need people who have airline ticket selling expertise, great customer service skills, and good knowledge of airlines and their fare systems.Responsibilities:<ul><li>Ensuring compliance with company procedures for documentation, ticketing, refunds, exchanges, reissues, etc. Reconfirmation of reservations to ensure accuracy at all levels.</li><li>The candidate should be able to determine the client's needs and suggest suitable travel packages, organizing travels from beginning to end, including tickets, accommodation, and transportation. On top, of supplying travelers with pertinent information and useful travel/holiday materials.</li></ul>Both males &amp; females are encouraged to apply. Experienced personnel will be given priority.Job Type: Full-timeBasic Salary Starting for Fresher : Rs25,000.00 &amp; Commission Up to Rs300,000.00 per month Excuded CommissionEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Travel Agency: 1 year (Required) &amp; Fresher Can Also Apply</li></ul>Shift Timings 2pm - 11pm Location: Gulberg 2, Lahore, Punjab 54000Urdu 70%English 30%Job Types: Full-time, CommissionJob Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Flights Ticket Booking Agent Male/Female Need– SkyFlight (UK-Based) Travel Agency

JA Resorts & Hotels

Job Summary The Reservations Agent is responsible for handling all incoming reservation requests via email and telephone in a timely, professional, and service-oriented manner. This role ensures all bookings are processed accurately and efficiently, in full compliance with the brand s service standards, while maximizing room revenue through effective communication and upselling techniques. The agent serves as a key point of contact for guests and partners, helping to create a seamless and positive booking experience. Key Responsibilities: <ul>
<li>Respond promptly to all reservation inquiries via email, telephone, or other channels, ensuring compliance with brand standards.</li>
<li>Maintain up-to-date knowledge of the hotel s products, services, promotions, and facilities.</li>
<li>Accurately input and update reservation information into systems, ensuring guest preferences and contact details are recorded.</li>
<li>Promote hotel products and services to maximize revenue through upselling and cross-selling techniques.</li>
<li>Ensure rooming lists and guarantee letters from travel agents or companies without credit facilities are properly approved before guest arrival.</li>
<li>Coordinate with relevant departments regarding VIP guests and special requests.</li>
<li>Maintain clean and accurate guest profiles, including correct market and source codes.</li>
<li>Process visa requests when needed.</li>
<li>Monitor and follow up on non-guaranteed, tentative, and cancelled bookings.</li>
<li>Handle and file all reservation correspondence professionally.</li>
<li>Print and action daily reports (traces, no-shows, cancellations, etc.).</li>
<li>Ensure proper handling of FAM trips and complimentary bookings as per guidelines.</li>
<li>Review arrivals for the upcoming week to ensure booking accuracy.</li>
<li>Utilize upselling techniques during reservation calls to drive room revenue.</li>
<li>Understand all hotel rate plans, market segments, and distribution channels.</li>
<li>Meet performance goals in the Hotel Mystery Shopping Program.</li>
<li>Maintain database integrity within the Property Management System (PMS).</li>
<li>Send timely confirmations and updates to guests for all reservations.</li>
<li>Adhere to policies regarding guaranteed bookings, no-shows, deposits, and credit.</li>
</ul> Experience &amp; Skills: <ul>
<li>Previous experience in a Reservations or Front Office role, preferably within the hospitality industry.</li>
<li>Strong communication and interpersonal skills with a professional and courteous manner.</li>
<li>Proficient in hotel reservations systems (e.g., Protel) and MS Office applications.</li>
<li>Knowledge of market segments, rate codes, and corporate contracts.</li>
<li>Detail-oriented with strong organizational and time-management skills.</li>
<li>Ability to handle guest requests efficiently and resolve issues promptly.</li>
<li>Proven upselling and revenue generation abilities.</li>
<li>Familiarity with visa processing for hotel guests is an advantage.</li>
<li>Fluent in English (written and spoken); knowledge of other languages is a plus.</li>
<li>A proactive team player with a positive attitude and customer-first mindset.</li>
</ul>

Reservations Agent

Millennium Plaza Downtow...

As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.Key Job Responsibilities:Assist guests in making room reservations through various communication channels, including phone, email, and online platforms.Provide information about room availability, rates, and hotel amenities.Ensure accurate and efficient processing of guest reservations.Address guest inquiries and concerns related to bookings and accommodation.Verify guest information and payment details to confirm reservations.Offer assistance and recommendations to guests based on their preferences and needs.Promote special offers, packages, and discounts to enhance the guest experience.Maintain up-to-date knowledge of hotel policies, procedures, and room types.Collaborate with the reservations team to ensure accurate room inventory management.Assist with group reservations and bookings as needed.Uphold a high standard of customer service and professionalism in all interactions.Participate in ongoing training to improve reservation skills and knowledge.Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.Adhere to the company s environmental, health, and safety procedures and policies.

Seven Zones Travel

Seven Zones Travel is a US-based travel agency providing complete travel solutions including Umrah, Hajj, holidays, and worldwide flight bookings. We are looking for motivated and experienced Flight Sales Agents to join our growing team and handle international customers professionally and efficiently.Key Responsibilities:<ul><li>Manage inbound and outbound calls for flight bookings and travel inquiries.</li><li>Provide accurate fare quotations and travel itineraries using GDS (Amadeus, Sabre, or Galileo).</li><li>Handle ticket issuance, reissuance, refunds, and schedule changes.</li><li>Maintain excellent customer service and ensure client satisfaction.</li><li>Meet monthly sales targets and assist in promoting agency services.</li><li>Coordinate with international offices and customers for smooth booking operations.</li></ul>Requirements:<ul><li>Proven experience as a Flight Sales Agent or in a travel consultancy role.</li><li>Hands-on experience with Amadeus, Sabre, or Galileo.</li><li>Excellent communication and persuasive sales skills.</li><li>Strong problem-solving and multitasking ability.</li><li>Proficiency in computer and email handling.</li><li>Bachelor&rsquo;s degree or equivalent qualification preferred.</li></ul>Benefits:<ul><li>Competitive salary with attractive commission.</li><li>Career growth opportunities in a global travel network.</li><li>Professional and supportive work environment.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

Flight Sale Agent - US Based Travel Agency

Al Habtoor Palace

Al Habtoor City Hotels is a prestigious complex in the heart of Dubai, featuring three world-class properties: Hilton Dubai Al Habtoor City, V Hotel Dubai, and Al Habtoor Palace. Together, we deliver exceptional guest experiences, offering luxury, lifestyle, and unparalleled hospitality.We are looking for a dedicated and customer-focused Reservations Agent to join our team and deliver an outstanding booking experience to our valued guests.Key Responsibilities:<ul><li>Handle all incoming reservation requests via phone, email, and online channels in a professional and timely manner.</li><li>Maximize room sales by upselling and promoting hotel services, packages, and special offers.</li><li>Ensure all reservations are accurately entered into the system, following hotel policies and procedures.</li><li>Maintain effective communication with other departments (Front Office, Sales, Revenue) to ensure guest requirements are met.</li><li>Assist with inquiries regarding rates, availability, hotel facilities, and services.</li><li>Follow up on pending bookings and ensure guest satisfaction throughout the pre-arrival stage.</li><li>Support the Reservations Manager in achieving departmental goals.</li></ul>Requirements:<ul><li>Previous experience in a reservations, front office, or call center role in the hospitality industry is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in English (both written and spoken); knowledge of Arabic or other languages is an advantage.</li><li>Familiarity with Opera PMS or similar hotel reservation systems is desirable.</li><li>Attention to detail and ability to work in a fast-paced environment.</li><li>A positive, professional attitude with a passion for guest service.</li></ul>What We Offer:<ul><li>A competitive salary and benefits package.</li><li>Accommodation, transportation, and duty meals.</li><li>Comprehensive learning and development programs through Hilton University.</li><li>Career growth opportunities within Hilton Hotels worldwide.</li><li>An inclusive and supportive team culture.</li></ul>Job Type: Full-time

Complex Reservation Agent

Chedi Hospitality

<div>
 
 Role Overview
 
 
 
 As a Reservations Agent, you will be responsible for delivering exceptional reservation services to all guests, ensuring a seamless booking process and maintaining high levels of guest satisfaction. As part of our team in The Chedi Muscat, you'll work in an ONSITE environment, providing support to both guests and colleagues through outstanding communication and organizational skills.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Handle reservation calls, emails, and other requests with accuracy and professionalism.
 </li>
 <li>
 Input, access, and maintain guest reservation information in the system effectively.
 </li>
 <li>
 Provide detailed information about accommodations, promotions, and hotel services to prospective guests.
 </li>
 <li>
 Follow established reservation procedures, payment policies, and no-show or cancellation guidelines.
 </li>
 <li>
 Maintain up-to-date knowledge of room rates, current availability, and upcoming promotions.
 </li>
 <li>
 Work closely with Front Office, Sales, and other departments to support guest needs.
 </li>
 <li>
 Manage guest queries and resolve any issues in a timely, courteous manner.
 </li>
 <li>
 Maintain accurate filing systems electronically and on paper as required.
 
 
 </li>
 </ul>
 
 Must Have Requirements
 
 
 
 <ul>
 <li>
 High school graduate or equivalent.
 </li>
 <li>
 Previous hotel-related experience desired.
 </li>
 <li>
 Excellent written and oral communication skills required.
 </li>
 <li>
 Positive interpersonal skills required.
 </li>
 <li>
 Must be fluent in verbal and written English.
 </li>
 <li>
 Excellent computer and typing skills are required. Excel and Word proficiency desired.
 </li>
 <li>
 Excellent listening and comprehension skills required.
 
 
 </li>
 </ul>
 
 Nice To Have Requirements
 
 
 
 <ul>
 <li>
 Good communication and negotiation skills.
 </li>
 <li>
 Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required.
 </li>
 <li>
 Strong organisational skills required to maintain electronic and paper filing systems.
 </li>
 <li>
 Maintain a high level of knowledge pertaining to policy and procedure and communicate knowledge effectively to all personnel when applicable.
 </li>
 <li>
 Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management, and team members as well as producing reports.
 </li>
 <li>
 Excellent PC skills (including MS Office).
 
 
 </li>
 </ul>
 
 Perks And Benefits
 
 
 
 <ul>
 <li>
 Opportunity to work with a renowned luxury hotel brand.
 </li>
 <li>
 Supportive and collaborative team environment.
 </li>
 <li>
 Learning and career development opportunities.
 </li>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Employee discounts on hotel offerings and services.
 </li>
 </ul>
</div>

Al Rais Travel

Handling incoming travel request (booking tickets, hotels, transfer &amp; etc) by email &amp; phone.
 Research various destinations and means of travel regarding fares, customs, weather conditions &amp; etc.
 Follow client s process of ordering tickets/services.
 Follow process of seeking appropriate approval s before offering services.
 Actively up-selling and cross selling of our various products
 Diagnose the client s specifications and wishes and suggest suitable travel packages
 To promote special IT &amp; Corporate fares for all packages to maximize profits.
 To provide feedback on the daily operational processes and commercial relationship with key personnel.
 To comply with company regulations while making the itinerary.
 To use only company approved suppliers/vendors.
 
Skills/Qualifications
IATA certificate
Other relevant supporting certificates related to leisure travel &amp; auxiliary courses
Computer literate in MS Office &amp; Windows
Planning, organizing, strategic thinking and analytical skills
Able to use GDS for flights booking, online hotels &amp; rail booking systems for other ground arrangement bookings
Minimum of 3 years experience in travel or airline industry
Competencies
To tailor make and customise trip plans, itineraries for Business/Holidays packages as per clientele requirements.
Geographical knowledge
Knowledge on varies Business/Holidays destination in the world.
Negotiation &amp; persuasion skills with clients and vendors
Complexity Need more exposure to popular Business/Holidays destination to work with clientele. To keep up to date information on travel documentation, local customs and other travel related information. Multilanguage skill.

Travel Consultant

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Flights Ticket Booking Agent Male/Female Need– SkyFlight (UK-Based) Travel Agency

Reservations Agent

Reservations Agent

Flight Sale Agent - US Based Travel Agency

Complex Reservation Agent

Reservations Agent

Travel Consultant