booking agent

Memory Makers

<div>
 
 Title: Virtual Cruise Booking Agent
 
 
 
 
 Job Type:
 
 Full-time / Part-time / Remote
 
 
 
 Location:
 
 Remote (Work from Home)
 
 
 
 About Us
 
 
 
 At Destination Knot, we specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.
 
 
 
 Job Summary
 
 
 
 We are looking for a detail-oriented and customer-focused
 
 Virtual Cruise Booking Agent
 
 to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients&rsquo; preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
 </li>
 <li>
 Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
 </li>
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 Process bookings and payments while ensuring accuracy and compliance with company policies.
 </li>
 <li>
 Maintain strong relationships with clients by offering personalized service and follow-ups.
 </li>
 <li>
 Stay updated on cruise line promotions, policies, and travel regulations.
 </li>
 <li>
 Collaborate with cruise partners to secure the best deals and exclusive perks for clients.
 </li>
 <li>
 Address client concerns and troubleshoot any booking-related issues professionally.
 </li>
 <li>
 Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in travel sales, reservations, or customer service (preferred but not required).
 </li>
 <li>
 Strong knowledge of cruise lines, destinations, and travel industry trends.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
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 Ability to multitask and manage multiple bookings efficiently.
 </li>
 <li>
 Sales-oriented mindset with a passion for helping clients plan memorable vacations.
 </li>
 <li>
 Proficiency with online booking systems, CRM software, and Microsoft Office Suite.
 </li>
 <li>
 Self-motivated and able to work independently in a remote environment.
 </li>
 <li>
 Certification in travel or cruise industry (e.g., CLIA certification) is a plus.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Flexible work schedule with remote opportunities.
 </li>
 <li>
 Exclusive travel discounts and industry perks.
 </li>
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 Ongoing training and professional development.
 </li>
 <li>
 Career growth opportunities within the company.
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today by submitting your resume and a brief cover letter outlining your relevant experience and enthusiasm for the role.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Cruise Booking Agent | Remote

Property Shop Investment LLC

Job Title: Reservation Sales Agent &ndash; Holiday Home Experience (Arabic)Location: Abu Dhabi, UAE Department: Sales / Reservations Reports To: Reservations Manager / Operations ManagerJob Summary: We are looking for a motivated Reservation Sales Agent with experience in holiday homes or short-term rentals. The ideal candidate will handle booking inquiries, convert leads into confirmed reservations, and provide an exceptional guest experience while driving revenue growth.Key Responsibilities:<ul><li>Handle incoming booking inquiries via phone, email, and online platforms.</li><li>Provide accurate information on property availability, rates, and services.</li><li>Convert inquiries into confirmed reservations, achieving monthly sales targets.</li><li>Maintain and update booking records in the reservation system.</li><li>Collaborate with operations and housekeeping teams to ensure property readiness.</li><li>Offer upselling opportunities to enhance guest experience and increase revenue.</li><li>Follow up with guests before and after stays to ensure satisfaction.</li><li>Resolve guest concerns and complaints promptly and professionally.</li><li>Stay informed about company offerings, promotions, and market trends.</li></ul>Requirements:<ul><li>Proven experience in sales or reservations, preferably in holiday homes, short-term rentals, or hospitality.</li><li>Strong customer service and communication skills.</li><li>Familiarity with reservation and property management systems.</li><li>Goal-oriented, proactive, and results-driven.</li><li>Ability to multitask and manage high-volume inquiries efficiently.</li><li>Professional, courteous, and approachable demeanor.</li><li>Flexibility to work shifts, including weekends and holidays.</li></ul>Education &amp; Experience:<ul><li>High school diploma or equivalent; a degree in Hospitality, Sales, or a related field is a plus.</li><li>Minimum 1&ndash;2 years of experience in reservations sales or hospitality.</li></ul>Skills &amp; Competencies:<ul><li>Excellent verbal and written communication.</li><li>Strong organizational and time-management skills.</li><li>Persuasive and customer-focused approach.</li><li>Ability to work independently and collaboratively.</li><li>Familiarity with booking platforms and property management software.</li></ul>Benefits:<ul><li>Competitive salary with commission/incentives.</li><li>Career growth and training opportunities.</li><li>Employee perks as per company policy.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Holiday Homes: 1 year (Required)</li></ul>

Reservation Sales Agent (Holiday Home Experience)

Mövenpick

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking a friendly and organized Reservation Agent/ Group Coordinator to join our team in 6th of October City, Egypt. In this role, you will be responsible for managing individual and group reservations, ensuring a smooth booking process, and providing exceptional customer service to our guests.<ul><li>
Handle incoming reservation requests via phone, email, and online booking platforms</li><li>
Coordinate group bookings, including room blocks, meeting spaces, and special requests</li><li>
Provide detailed information about our accommodations, amenities, and local attractions</li><li>
Assist guests with modifying or canceling reservations</li><li>
Collaborate with other departments to ensure guest needs are met</li><li>
Process payments and manage billing for individual and group reservations</li><li>
Generate and distribute daily reservation reports</li><li>
Respond to guest inquiries and resolve booking-related issues promptly</li><li>
Upsell room upgrades and additional services when appropriate</li><li>
Stay updated on local events and promotions to inform guests</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent required; Bachelor's degree in Hospitality, Tourism, or related field preferred</li><li>
Previous experience in the hospitality or travel industry is a plus</li><li>
Excellent verbal and written communication skills</li><li>
Strong customer service orientation with a friendly and empathetic demeanor</li><li>
Proficiency in reservation systems and booking software</li><li>
Exceptional attention to detail and organizational skills</li><li>
Ability to multitask and manage time effectively in a fast-paced environment</li><li>
Problem-solving skills to address guest concerns and booking issues</li><li>
Basic math skills for handling payments and group rates</li><li>
Knowledge of local attractions and services in 6th of October City and surrounding areas</li><li>
Familiarity with travel and tourism industry trends</li><li>
Flexibility to work various shifts, including weekends and holidays, as needed</li></ul></div>

Reservation Agent/ Group Coordinator

INLAND TRAVEL AND TOURS

<ul><li>Proven work experience as a Travel Agent in Qatar.</li><li>Excellent knowledge of computer reservations systems and GDS systems</li><li>Fluency in Arabic and English; multilingualism is a plus</li><li>Strong sales skills and commercial awareness</li><li>Ability to interact, communicate and negotiate effectively</li><li>Sound knowledge of domestic and international travel trends</li><li>Degree in Hospitality, Travel, Tourism, relevant field</li><li>Arabic &amp; English speaking Lady Preferred(Arabic mandatory)</li><li>Well knowledge about Airline ticketing and Hotel booking</li></ul>Job Type: Full-timePay: QAR4,000.00 - QAR5,000.00 per month

Ticketing Executive

Virikson Travel

Stardom &amp; Emenac Travel is a well-established travel agency committed to delivering outstanding travel solutions to its clients. We are looking for an experienced Travel Agent who is well-versed in Sabre, Galileo, and Worldspan reservation systems. The ideal candidate should have solid industry experience, strong English communication skills, and the flexibility to work afternoon and night shifts.Job Responsibilities:<ul><li>Handle flight, hotel, car rental, and other travel bookings efficiently using Sabre, Galileo, and Worldspan.</li><li>Create customized and detailed travel itineraries according to client requirements.</li><li>Guide clients with professional advice on travel routes, accommodations, airline options, and visa/passport regulations.</li><li>Maintain and update customer information using CRM systems to ensure personalized service.</li><li>Process booking modifications, cancellations, and refunds accurately while maintaining customer satisfaction.</li><li>Manage sales targets and budgets effectively to support business growth.</li><li>Evaluate travel options and apply competitive pricing strategies to secure the best deals.</li><li>Promote and sell holiday packages based on client preferences.</li><li>Deliver excellent customer support by responding to inquiries and resolving issues before, during, and after travel.</li><li>Professionally manage customer concerns and complaints.</li><li>Keep accurate records of bookings, payments, and client communications.</li><li>Prepare and share tour itineraries with clients.</li><li>Stay informed about airline policies, travel regulations, and industry updates.</li><li>Regularly update knowledge regarding visa and passport requirements.</li></ul>Requirements:<ul><li>Proven experience as a Travel Agent / Travel Consultant.</li><li>Hands-on expertise with Sabre, Galileo, and Worldspan.</li><li>Strong spoken and written English communication skills.</li><li>Excellent customer handling and problem-solving abilities.</li><li>Highly organized and detail-focused.</li><li>Ability to work independently as well as in a team environment.</li><li>Willingness to work flexible shifts, including evenings and nights.</li><li>Strong sales, persuasion, and negotiation skills.</li></ul>Interested candidates may send their resume on WhatsApp: 0321-9428500Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

UK-Based Umrah & Hajj Travel Consultants

IHG Hotels & Resorts

<div>
 Are you customer-focused, detail-oriented, and fluent in Arabic? We are looking for a
 
 Reservation Agent &ndash; Arabic Speaker
 
 who will play a key role in driving room revenue while delivering accurate, professional, and friendly service to our guests.
 
 
 
 A little taste of your day-to-day:
 
 
 
 Every day is different, but you&rsquo;ll mostly be:
 
 
 <ul>
 <li>
 Handling room reservation inquiries via phone, email, and online channels in Arabic and English.
 </li>
 <li>
 Processing, modifying, and confirming reservations accurately in the hotel reservation system.
 </li>
 <li>
 Providing clear information on room types, rates, packages, promotions, and hotel facilities.
 </li>
 <li>
 Upselling rooms, packages, and services to maximize revenue opportunities.
 </li>
 <li>
 Responding professionally to guest inquiries, special requests, and complaints related to reservations.
 </li>
 <li>
 Coordinating closely with Front Office, Sales, and Revenue teams to ensure booking accuracy.
 </li>
 <li>
 Maintaining up-to-date knowledge of hotel policies, availability, and market trends.
 </li>
 <li>
 Ensuring all reservation records are complete and compliant with hotel standards.
 
 
 </li>
 </ul>
 
 What we need from you:
 
 
 
 <ul>
 <li>
 Previous experience as a Reservation Agent or Reservations Executive, preferably in a hotel environment.
 </li>
 <li>
 Fluency in Arabic (mandatory) and good command of English.
 </li>
 <li>
 Strong communication, customer service, and sales skills.
 </li>
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 Familiarity with hotel reservation systems (Opera or similar PMS will be an advantage).
 </li>
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 Attention to detail and ability to work accurately under pressure.
 </li>
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 Flexible to work shifts, weekends, and public holidays.
 </li>
 <li>
 Professional attitude with a proactive and service-oriented mindset.
 
 
 </li>
 </ul>
 At IHG&reg;, we believe our people bring
 
 True Hospitality
 
 to life. Join our Reservations team and grow your career with a globally trusted hospitality brand that values diversity, development, and excellence.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Reservation Agent – Arabic Speaker

Royal Ambassador for Marketing and Economic Consultancy

مسئول حجوزات فنادق - B2B Hotel Reservations Agent يشترط الخبرة مسبقا في نفس المجال Reservations B2B Hotels :Job Description B2B Hotel booking reservation agents needed Must have experience Outbound &amp; Inbound hotel reservations Review bookings with suppliers and hotels. Resolve cases with clients and hotels. Follow up with travel agents for future bookings. Update bookings with hotels confirmation number on daily bases. Make offline booking. Daily check on the system. Check and reply daily emails. Achieve department target. Handle cases after hours Back Office SystemJob Requirements 2+ of experience in travel agencies or familiar with online suppliers Must have Experience in B2B hotel sales Must have an excellent command of spoken and written English Very good communication skills Can organize themselves very well Real team player but also working on their own initiative Good with deadline.نوع الوظيفة: دوام كامل, دائم, فترة تدريبية

مسئول حجوزات فنادق - B2B Hotel Reservations Agent

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