booking coordinator

Careers In Travel | Destination Planners

<div>
 
 Job Title
 
 
 
 Online Booking Specialist | Remote
 
 
 
 About Destination Knot
 
 
 
 
 Destination Knot
 
 is a travel planning company that specializes in designing unforgettable, customized experiences for individuals, couples, families, and groups. Whether it&rsquo;s a luxury cruise, an all-inclusive resort, or a tailored multi-destination itinerary, our team delivers expert service, personalized attention, and seamless booking support to make every journey stress-free.
 
 
 
 Position Overview
 
 
 
 We are looking for an organized and enthusiastic
 
 Online Booking Specialist
 
 to join our remote team. In this role, you&rsquo;ll support clients by researching and securing travel reservations, including accommodations, flights, and vacation packages. If you love helping people, enjoy working online, and are passionate about travel, this is a great opportunity to be part of a growing and supportive team.
 
 
 
 Key Responsibilities
 
 
 
 Assist clients with booking travel services such as hotels, resorts, flights, cruises, and packages
 
 
 Manage booking logistics through various online supplier platforms
 
 
 Communicate with clients via phone, email, or chat to understand their needs and provide tailored options
 
 
 Respond to booking inquiries, changes, and support requests in a timely, professional manner
 
 
 Maintain accurate records of client information, preferences, and reservations
 
 
 Stay up to date with travel promotions, supplier offerings, and destination trends
 
 
 Deliver a smooth and supportive booking experience from start to finish
 
 
 
 Qualifications
 
 
 
 Experience in travel, hospitality, or customer service is a plus, but not required
 
 
 Excellent communication and interpersonal skills
 
 
 Strong attention to detail and time management abilities
 
 
 Tech-savvy and comfortable using online platforms and digital tools
 
 
 Self-motivated, dependable, and capable of working independently
 
 
 Must be 18 years or older with a computer and reliable internet connection
 
 
 A passion for travel and a commitment to great customer experiences
 
 
 
 What We Offer
 
 
 
 100% remote work environment
 
 
 Flexible scheduling
 
 
 Travel industry training and development resources
 
 
 Access to exclusive booking tools and travel perks
 
 
 Incentive-based earning opportunities
 
 
 A supportive and growth-oriented team culture
 
 
 
 Work Environment
 
 
 
 This is a remote, work-from-home position ideal for individuals who are organized, service-oriented, and excited to be part of a fast-paced and rewarding industry.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Online Service & Booking Coordinator | Remote

Yasmine Palace Restaurant

Guest Reception &amp; Booking CoordinatorJob Summary:Responsible for warmly welcoming guests, managing bookings efficiently, and maximizing revenue through professional and friendly service.Key Responsibilities:<ul><li>Manage restaurant bookings and guest confirmations.</li><li>Welcome guests according to company standards.</li><li>Coordinate with management to optimize table allocation and revenue.</li><li>Handle one service station including opening/closing duties.</li><li>Place orders using Micros system.</li><li>Follow hygiene, safety, and Fire Life Safety (FLS) policies.</li><li>Attend trainings and follow company grooming and conduct standards.</li><li>Report incidents and cooperate in emergency procedures.</li><li>Support team tasks and complete duties assigned by managers.</li></ul>Self-Management:<ul><li>Adhere to company rules, time policies, and grooming standards.</li><li>Participate in development programs.</li><li>Demonstrate awareness of safety, health, and emergency protocols.</li></ul>With a comprehensive benefits package, which includes:<ul><li>Company-provided accommodation</li><li>Duty meals</li><li>Transportation</li><li>Access to training programs and professional certifications</li><li>Medical insurance</li><li>And other job-related benefits</li></ul>recruitment@yasminepalace.comJob Type: Full-timePay: From QAR2,000.00 per month

Hostess

Barcelo Al Jaddaf

The Group Coordinator is responsible for managing and coordinating all group bookings to ensure a seamless experience from initial inquiry to post-event follow-up. This role acts as the liaison between clients and hotel departments, ensuring exceptional service delivery consistent with 5-star hospitality standards.Key Responsibilities1. Group Booking ManagementHandle group reservations from corporate, leisure, MICE, and travel agents.Prepare and issue contracts, proposals, and confirmation letters.Monitor room blocks, cut-off dates, and rooming lists.Ensure accurate entry of group details in the PMS system.2. Client CommunicationServe as the primary contact for group organizers.Coordinate requirements including room setup, F&amp;B, AV, transportation, and special requests.Conduct site inspections and hotel tours for potential clients.3. Interdepartmental CoordinationLiaise with Front Office, Housekeeping, F&amp;B, Banquets, Finance, and Revenue teams.Prepare and distribute group resumes and function sheets.Ensure all departments are informed of VIP arrivals and special arrangements.4. Revenue &amp; BillingEnsure correct billing instructions and payment schedules.Monitor deposits, master accounts, and group folios.Assist Revenue team in managing inventory and maximizing occupancy.5. Event &amp; Service ExcellenceAttend pre-convention meetings.Ensure group check-in and check-out processes run smoothly.Resolve guest complaints promptly and professionally.Qualifications &amp; SkillsBachelor&rsquo;s degree in Hospitality Management or related field.2&ndash;4 years experience in group reservations or sales coordination in a 5-star property.Strong knowledge of PMS systems (e.g., Opera).Excellent communication and negotiation skills.Strong organizational and multitasking abilities.High attention to detail.Ability to work under pressure in a luxury environment.Professional grooming and presentation standards.CompetenciesCustomer-focused mindsetStrong interpersonal skillsProblem-solving abilityTime managementTeam collaborationRevenue awarenessWorking ConditionsFlexible schedule including weekends and holidays.Fast-paced luxury hotel environment.Interaction with high-profile guests and international clients.Job Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have in handling group reservations fr. corporate, leisure, MICE, &amp; travel agents?</li></ul>Experience:<ul><li>5 star Hotel: 1 year (Required)</li><li>Opera PMS: 1 year (Required)</li></ul>

Groups Coordinator

Koch

<div>Your Job
We are hiring a Marine Logistics Specialist based in Mumbai to support our high-volume US operations. You will provide end-to-end support for spot bookings, booking amendments, and pre-bookings, proactively monitor carrier notifications and schedule changes, and manage exceptions (rollovers, missed sailings, etc.). This role operates on rotational 9-hour shifts scheduled between 7:00 AM IST and 3:30 AM IST, aligned to business needs.
Our Team
You will join a Marine &amp; Logistics team that supports a global recycled-fiber trading network, working closely with Marine, Sales, Transportation, and Freight Forwarder partners. The team enables timely movement of freight by delivering booking accuracy, space visibility, and fast exception resolution.
What You Will Do 
<ul><li>
Ensure spot bookings are executed accurately and within defined timelines to secure space and minimize operational disruption.</li><li>
Create and manage pre-bookings to align capacity planning with trading and operational needs.</li><li>
Monitor carrier notifications (cut-off changes, vessel delays, receiving-window adjustments) and translate those advisories into clear operational impact for internal and external stakeholders.</li><li>
Coordinate cross-functionally (Inside Sales, Transportation, Freight Forwarders, operations) to resolve booking exceptions such as rollovers, missed sailings, and schedule advancements.</li><li>
Maintain visibility of space constraints and communicate bookings that could not be secured, including carrier-specific limitations.</li><li>
Serve as the central point of coordination between carriers and internal teams to keep booking status aligned and transparent.</li><li>
Review and update Standard Operating Procedures (SOPs) to reflect operational changes and improve booking accuracy and response times.</li></ul> 
Who You Are (Basic Qualifications) 
<ul><li>
Bachelor's degree in Logistics, Supply Chain, Commerce, or a related field.</li><li>
Minimum 6 years of experience in vessel booking, ocean freight operations, or shipping line coordination.</li><li>
Experience in a high-volume, deadline-driven vessel booking environment.</li><li>
Familiarity with Transportation Management Systems (TMS), carrier booking portals, and reporting tools.</li><li>
Availability and prior experience working rotational shifts within the 7:00 AM IST - 3:30 AM IST window.</li></ul> 
What Will Put You Ahead 
<ul><li>
Practical knowledge of export shipping processes and terminology (e.g., what a booking entails, carrier cut-offs).</li><li>
Hands-on experience supporting spot booking amendments and handling urgent booking changes.</li><li>
Practical understanding of pre-booking timelines and planning to secure capacity.</li><li>
Experience working directly with steamship line carriers and freight forwarders.</li><li>
Strong coordination, stakeholder communication, and follow-up skills; experience managing multiple priorities and time-sensitive exceptions.</li></ul> 
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.</div>

Marine Logistics Specialist

Wayz Digitally

We are looking for a detail-oriented and service-driven Reservation Executive to join our client's growing hospitality operations team. The selected candidate will be responsible for managing guest reservations, coordinating with internal departments, and ensuring a smooth booking and guest experience across multiple platforms.Key ResponsibilitiesGuest Communication &amp; Reservation Coordination<ul><li>Respond to guest inquiries professionally via phone, email, WhatsApp, and OTA platforms.</li><li>Assist guests throughout the reservation journey by sharing accurate details on availability, rates, offers, and booking policies.</li><li>Maintain complete, accurate, and well-structured guest and reservation records.</li></ul>Reservation &amp; System Management<ul><li>Create, modify, and confirm reservations, ensuring accuracy in booking details and payment processing.</li><li>Handle cancellations, amendments, refunds, and special requests in accordance with company policies.</li><li>Ensure booking calendars are accurate and synchronized across all distribution channels.</li></ul>Pre-Arrival Planning &amp; Guest Support<ul><li>Verify guest information and ensure compliance with regulatory and documentation requirements.</li><li>Share pre-arrival instructions, check-in details, and welcome communications with guests.</li><li>Coordinate closely with Guest Relations, Housekeeping, and Operations teams to deliver a seamless guest experience.</li></ul>Revenue Support &amp; Performance Tracking<ul><li>Monitor room rates and support pricing strategies to maximize occupancy and revenue.</li><li>Assist with rate updates for peak periods, holidays, and special events.</li><li>Track key performance indicators, including occupancy, ADR, and booking trends.</li></ul>Market Monitoring &amp; Listing Optimization<ul><li>Conduct competitor rate analysis and monitor local market conditions.</li><li>Support promotional initiatives and enhance OTA listing visibility and performance.</li><li>Ensure all listings remain accurate, updated, and compliant with regulatory requirements.</li></ul>Reporting &amp; Documentation<ul><li>Maintain daily records of reservations, inquiries, payments, cancellations, refunds, and no-shows.</li><li>Prepare and submit accurate shift-wise and daily performance reports.</li><li>Record all guest communications and booking updates in the PMS for audit and tracking purposes.</li></ul>Internal Coordination<ul><li>Liaise with Housekeeping, Maintenance, and Guest Relations teams to ensure property readiness.</li><li>Communicate guest requirements such as early check-ins, late check-outs, extensions, and VIP arrangements.</li></ul>Cancellation, Refund &amp; Inventory Control<ul><li>Review and process cancellation and refund requests in line with company policies.</li><li>Update booking systems and OTA portals promptly to reflect changes.</li><li>Track no-shows and manage inventory availability efficiently.</li></ul>Calendar, Listing &amp; Property Setup<ul><li>Manage booking calendars, including inventory blocking and release with proper documentation.</li><li>Support listing improvements, pricing accuracy, and compliance checks.</li><li>Assist with onboarding new properties by ensuring complete and accurate listings, images, and required permits.</li></ul>Reviews &amp; Dispute Management<ul><li>Monitor guest reviews across platforms and escalate issues when required.</li><li>Coordinate with OTA partners by providing documentation for dispute resolution.</li><li>Partner with Guest Relations teams to maintain high guest satisfaction and ratings.</li></ul>Required Qualifications &amp; Skills<ul><li>Strong proficiency in English (Hindi or Arabic is an advantage).</li><li>Excellent communication and customer service skills.</li><li>High attention to detail with the ability to multitask effectively.</li><li>Hands-on experience with PMS and OTA platforms such as Hostaway, Airbnb, Booking.com, and Expedia is mandatory.</li><li>Proficient in Microsoft Office applications (Excel, Word, Outlook).</li></ul>Benefits<ul><li>Company-sponsored employment visa</li><li>Medical insurance coverage</li><li>Paid annual leave</li><li>One-way annual air ticket after completing 12 months of service</li><li>Additional benefits as per company policy</li></ul>Language Requirements<ul><li>English &ndash; Required</li><li>Hindi or Arabic &ndash; Preferred</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthExperience:<ul><li>Reservation Executive: 4 years (Required)</li><li>OTA: 4 years (Required)</li><li>PMS: 3 years (Required)</li><li>Reservation reports preparation like ADR, CSAT: 2 years (Required)</li><li>Revenue &amp; Pricing: 1 year (Required)</li></ul>

Reservation Executive - OTA & PMS must

Corpay

Crew Accommodations On-site Agent
 Job Description
 
The Crew Accommodations Agent at CORPAY’s Airline Division – TA CONNECTIONS is responsible for overseeing and coordinating the hotel and ground transportation bookings for our Client’s Crew members, as well as managing the workflow between agents and clients. This role requires efficient handling of booking requirements through our proprietary system CrewHub (CrewRez), along with managing communications through email, chat, phone calls, and direct interactions. The Coordinator ensures seamless resolution of booking issues by following Standard Operating Procedures and facilitates coordination among agents, clients, and vendors.
 
Essential duties and responsibilities: 
<ul>
<li>Coordinate Crew Accommodations: Book and oversee all the bookings of hotel accommodations and ground transportation for flight attendants, pilot crews, ad-hoc crews, and other non-crew airline employees.</li>
<li>Manage Escalations: Handle emergency relocations of crew members, working closely with the Supervisor on shift and ensuring timely resolutions to avoid delays or cancellations.</li>
<li>Client Coordination: Act as the primary liaison between the client's Crew Scheduling, other relevant departments, and our internal teams to meet operational requirements and resolve issues affecting crew members.</li>
<li>Communication and Problem-Solving: Facilitate effective communication with internal departments and management to expedite work and resolve problems.</li>
<li>Resource Management: Ensure that all necessary tools, systems, and resources are accessible and operational, reporting any issues to shift supervisors promptly.</li>
<li>System Utilization: Efficiently use all tools and technology to process, track, and report transactions, ensuring accurate registration of reservation details in the TA Connections system.</li>
<li>Hotel Sourcing: Identify suitable and compliant hotel options in various markets, particularly in locations without contracted hotels or during Sold Out situations, and handle the approval process for non-compliant options.</li>
<li>Vendor Payments: Manage payments to hotel and transportation vendors in accordance with contractual terms.</li>
<li>Team Leadership: Foster a positive work environment with open, respectful communication and professional behavior, promoting a "CAN DO" attitude among the client and all TAC colleagues.</li>
<li>Incident Reporting: Report incidents professionally to the TA Connections Supervisor on shift and/or Operations Management.</li>
<li>Attendance and Policy Adherence: Maintain impeccable attendance, punctuality, and adherence to company policies and the Employee Handbook.</li>
<li>Support and Special Projects: Assist the Account Management Team, IT, Billing, and Commission Collections departments with data gathering, research, and troubleshooting, and work on special projects as assigned.</li>
</ul>
Job Requirements: 
<ul>
<li>Interpersonal Skills: Excellent interpersonal and client relationship skills with the ability to interact effectively with clients and business partners both electronically and via telephone.</li>
<li>Organizational Skills: Strong organizational and multi-tasking skills.</li>
<li>Communication Skills: Strong writing, communication, and negotiation skills.</li>
<li>Team and Independent Work: Ability to work independently and as a contributing team member.</li>
<li>Hotel Industry Knowledge: Familiarity with hotel sourcing and rate negotiation, with a thorough understanding of market and contractual needs.</li>
<li>Technical Proficiency: Excellent PC skills, including proficiency in Microsoft Outlook, Word, Excel, and PowerPoint software.</li>
<li>Flexibility: Availability to work shift work, willingness to work long hours during irregular operations, and flexibility to adjust schedules as per client requirements.</li>
<li>Transportation and Remote Work Reliable transportation for on-site work and a dependable internet connection for potential remote work in a quiet home environment (Overtime or office closures).</li>
<li>Experience: A minimum of 3 years of experience in the hotel/travel industry or a similar role is highly preferred.</li>
</ul>
Qualifications: 
<ul>
<li>Education: High school diploma or GED Certificate is required. Some college education is preferred but not required.</li>
<li>Language Skills: Fluent in English is required. Proficiency in additional languages such as Italian, German, French, Spanish, or Portuguese is a plus.</li>
<li>Industry Experience: Prior experience in the hotel/travel industry or customer service/call center roles is highly preferred.</li>
</ul>
This role requires a seasoned professional with a minimum of three years of experience, capable of handling complex coordination tasks and leading a team to ensure smooth operations and excellent client service.

Crew Accommodations Agent - Saudia Onsite

Vlead

The Consorts Hotels &amp; ResortsLocation:Office #212, 2nd Floor, Glass Tower, Teen Talwar, KarachiTimings:10:00 AM to 7:00 PMSalary:40,000 &ndash; 50,000 + commissionJob Responsibilities:* Handle sales inquiries through WhatsApp, calls &amp; emails* Manage hotel room bookings, confirmations &amp; follow-ups* Coordinate with hotels for availability, rates &amp; services* Follow up with clients for advance payments &amp; balance amounts* Maintain daily sales reports, booking records &amp; admin data* Post WhatsApp promotional messages &amp; offers* Coordinate with internal teams for smooth operations* Perform routine office &amp; administrative tasks* Maintain daily office records &amp; files* Update and manage booking &amp; client databases* Prepare reports (sales, reservations, payments)* Handle correspondence (emails, WhatsApp, calls)* Manage office supplies &amp; basic logistics* Support management in routine administrative work* Ensure proper documentation &amp; record-keepingRequirements:* Good communication skills (English &amp; Urdu)* Basic knowledge of MS Office &amp; Google Sheets* Sales, admin or hospitality experience preferred* Responsible, well-organized &amp; follow-up orientedInterested candidates may send their CV on WhatsApp:0332-6676787Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Sales & Admin Executive

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