booking coordinator

Pure Tec Dubai

Job descriptionAutomotive Experience Preferred (Workshop / Dealership / Service Reception)Royal Cars is growing and marketing is increasing enquiries. We need a dedicated Automotive Service Booking Coordinator to manage all incoming calls and WhatsApp enquiries on our company phone, book inspections/appointments, follow up leads, and keep accurate lead tracking for our marketing agency (Enum).Location: Dubai Investment Park 2 (DIP 2)Working hours: Monday to Saturday, 9:00am &ndash; 6:00pm (workshop-based)This is not a mechanic role &mdash; it is a fast-response customer handling + booking + tracking role.Please do not apply if:<ul><li>You are not currently in Dubai / cannot work in DIP 2</li><li>You cannot work Mon&ndash;Sat 9am&ndash;6pm</li><li>You are not confident speaking and writing clear English</li><li>You are not comfortable using WhatsApp Business + Google Sheets daily</li></ul>Key responsibilities (day-to-day)<ul><li>Answer inbound calls and WhatsApp quickly and professionally on the company phone</li><li>Qualify enquiries using a simple checklist (service needed, car details, urgency, location, budget expectations)</li><li>Request photos/videos on WhatsApp when needed and share to workshop team</li><li>Provide basic price guidance/ranges (as per Royal Cars price rules) and book inspection/appointments</li><li>Follow up missed calls and open chats until closed (Booked / Won / Lost)</li><li>Update our Google Sheets lead tracker accurately for every lead (source, service, outcome, value estimate, lost reason)</li><li>Escalate technical questions to the manager/service advisor only when needed</li><li>Maintain WhatsApp Business labels (New / Quoted / Booked / In Progress / Won / Lost)</li></ul>Targets / KPIs<ul><li>Response time: calls answered fast + WhatsApp replies within minutes</li><li>Daily lead log completion: 100% of leads recorded</li><li>Booking rate improvement (more jobs booked from the same lead volume)</li><li>Follow-up discipline (no leads left &ldquo;hanging&rdquo;)</li></ul>Requirements (Automotive strongly preferred)Preferred backgrounds:<ul><li>Workshop/service reception, dealership bookings, service advisor assistant</li><li>Car rental bookings, motor insurance claims, parts counter (also acceptable) also car trading websites (Dubizzle etc.)</li></ul>You must have:<ul><li>Experience in inbound customer service / bookings / sales support</li><li>Strong spoken and written English (Arabic a plus; Hindi/Urdu a plus)</li><li>Confident on phone, calm under pressure, polite but firm</li><li>Highly organised: can manage multiple chats without losing track</li><li>Comfortable using WhatsApp Business tools and Google Sheets</li></ul>Salary &amp; benefits<ul><li>Basic salary: AED 5,000 &ndash; 7,000 per month (depending on experience)</li><li>Performance bonus: AED 500 &ndash; 2,000/month based on KPIs (bookings, tracking accuracy, response time, follow-ups)</li><li>Benefits: visa + medical insurance + annual leave as per UAE law, company phone/SIM, training, bonus/incentives</li></ul>How to apply (applications without this will be ignored)Send:<ul><li>CV</li><li>30-second voice note in English introducing yourself</li><li>Answer these 3 questions in your message:</li><li>Are you currently in Dubai and able to work DIP 2, Mon&ndash;Sat 9am&ndash;6pm?</li><li>What relevant experience do you have (workshop/dealership/car rental/claims/parts)?</li><li>Write your WhatsApp reply to this customer: &ldquo;Hi, need PPF price for G63&rdquo;</li></ul>Thank you..Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have automotive workshop / dealership / service reception experience (Yes / Similar / No)</li><li>Can work Mon - Sat 9am - 6pm (Yes/No)</li><li>WhatsApp Business experience? (Yes / Basic / No)</li><li>Google Sheets comfortable? (Yes / No)</li><li>Based in Dubai and can work in DIP 2? (Yes / No)</li><li>Expected salary (AED)?</li></ul>

Automotive Service Booking Coordinator (Calls + WhatsApp) – Royal Cars (DIP 2)

TT Technologies pvt Ltd (PhoneCase.pk)

About us We are a growing company looking for a Booking Coordinator to join our team. If you're organized, detail-oriented, and passionate about customer service, this role is perfect for you. As part of our Booking Department, you'll play a key role in ensuring smooth and efficient booking processes for our customers.Key Responsibilities:<ul><li>Manage booking inquiries and assist customers with booking requests via phone, email, and chat.</li><li>Coordinate bookings and ensure all details are accurate and processed in a timely manner.</li><li>Maintain records of customer bookings, follow-ups, and feedback.</li><li>Work closely with other departments to ensure seamless service delivery.</li><li>Provide assistance with cancellations, rescheduling, or modifications to bookings as needed.</li></ul>Requirements:<ul><li>Female candidates preferred.</li><li>Must be based in or near Islamabad (E-11) with reliable transportation.</li><li>Excellent communication skills (verbal and written).</li><li>Strong organizational and multitasking abilities.</li><li>Basic computer knowledge; ability to learn booking software quickly.</li><li>Prior experience in customer service or booking-related roles is a plus, but not mandatory.</li></ul>How to Apply: If you are detail-oriented, reliable, and meet the requirements, we&rsquo;d love to hear from you! Apply now to join our team.Work Location: In-person at E-11, IslamabadJob Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

Booking Operations Executive (Female Preferred)

Spinnaker Resorts

<div>WHO WE ARE
Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia &ndash; Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.
An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company&rsquo;s exceptional customer service and dedication to our owners and guests.
As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.
Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?
JOB DESCRIPTION SUMMARY
The Owner Experience Coordinator's primary focus is to make outbound calls and or face to face booking of prospects to attend Owner Events, Road Shows events and/or Spinnaker Information Getaways (SIG)&rsquo;s. In addition, the Owner Experience Coordinator will supply the necessary support to organize and coordinate Special Events, Road Shows and Spinnaker Information Getaways (SIG) whether local or at other designations chosen for Sales Team to travel for Spinnaker Updates.
DUTIES AND RESPONSIBILITIES<ul><li>
Calling Spinnaker Owners to attend an event either locally or at a city chosen for a Sales team to travel and meet them about Spinnaker Update.</li><li>
Calling and or booking face to face Spinnaker new Owners to attend a Spinnaker Information Getaway (SIG).</li><li>
Filling tour waves as set by management accordingly.</li><li>
Getting deposits from guest as set by management to secure reservation.</li><li>
Achieving Daily, Weekly and Monthly goals by source directed by Office Manager and/or Marketing Director.</li><li>
Daily communication with Marketing Director and Office Manager, Recap, and Tracking of bookings will be sent to management at end of shift to ensure the bookings and goals are on track.</li><li>
Reporting and data entry of bookings as well as dollars on the net process.</li><li>
Follow up on open dated packages securing dates.</li><li>
Ensuring customers receive accurate information on event, package, including confirmation letters/emails.</li><li>
Communicating to marketing administration on all bookings, accommodation requests and cancelation processes.</li><li>
Direct communication to the owners and serve as a concierge via phone and/or face to face.</li><li>
Responsible for any event support either locally and/or traveling to area events as extra hospitality for the ultimate guest experience.</li><li>
Performs other related duties &amp; special projects as requested.</li></ul> 
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED<ul><li>
Thorough knowledge of timeshare marketing techniques.</li><li>
Proven success in booking prospects/owners</li><li>
Thorough knowledge of Spinnaker Resorts</li><li>
Excellent Customer Service Skills</li><li>
Excellent computer skills &ndash; knowledge of SPI</li><li>
Positive demeanor</li><li>
Ability to work flexible schedule and minimum of 40 hours per week</li><li>
Several years relevant experience</li><li>
Dependability &ndash; results oriented</li><li>
Ability to work with minimal supervision</li></ul>
BENEFITS (if eligible)<ul><li>
Weekly Pay and Direct Deposit</li><li>
Health Insurance (Medical/Vision/Dental)</li><li>
Company-Paid Life Insurance</li><li>
Paid Time Off (PTO) Program</li><li>
Paid Vacation and Holiday Pay</li><li>
401 (K) Retirement Plan with a Company Match (based on eligibility)</li><li>
Employee Wellness Programs</li><li>
Fitness Center Reimbursement</li><li>
Ongoing Professional Development Opportunities</li><li>
Employee Family &amp; Friends Discounted Stays</li><li>
Various Employee Discounts (Local Businesses and National Retailers)</li><li>
Employee Recognition and Appreciation Events (Annual Employee Picnic &amp; Holiday Party)</li><li>
Company-Supplied Uniforms and Equipment (Applicable Positions)</li><li>
Flexible Work Schedules</li></ul></div>

Coordinator

MDLBEAST

<div><h3 class="jobSectionHeader">Job Description: Stakeholder &amp; Project Associate at MDLBEAST</h3>
MDLBEAST is looking for a Stakeholder &amp; Project Associate to oversee stakeholder engagement, artist booking support, and operational project management within the Artist Booking department. This role plays a crucial part in ensuring that agreements with stakeholders are met and project objectives are achieved efficiently.
The ideal candidate will have a strong passion for the music and entertainment industry, excellent communication and negotiation skills, and the ability to handle multiple stakeholders and projects in a dynamic environment.<h3 class="jobSectionHeader">
Duties &amp; Responsibilities:</h3><ul><li>
Support coordination and communication with internal and external stakeholders on assigned projects.</li><li>
Assist in tracking scope requirements and ensuring timely completion of key tasks.</li><li>
Provide administrative and logistical support for artist booking processes, coordinating with artists and agents under senior team guidance.</li><li>
Maintain positive relationships with artists, agents, and partners to enhance MDLBEAST's industry reputation.</li><li>
Collaborate with the production team to document and communicate artist requirements effectively.</li><li>
Work with the finance team to gather necessary documentation and assist in processing artist payment details.</li><li>
Organize elements of the artist hospitality program for a seamless and welcoming experience.</li><li>
Maintain updated records of bookings, communications, and changes, ensuring stakeholders are informed.</li><li>
Contribute to enhancing internal processes for artist booking and stakeholder coordination.</li><li>
Stay informed about music industry trends and support team efforts in providing competitive booking services.</li><li>
Attend meetings and industry events as required to assist senior team members in networking and relationship building.</li></ul><h3 class="jobSectionHeader"> 
Job Requirements for Stakeholder &amp; Project Associate Role at MDLBEAST</h3>
The ideal candidate for the Stakeholder &amp; Project Associate role at MDLBEAST in the Music &amp; Talent department should meet the following requirements:<ul><li>
Support coordination and communication with internal and external stakeholders on assigned projects.</li><li>
Assist in tracking scope requirements and ensuring key tasks are actioned promptly.</li><li>
Provide administrative and logistical support for artist booking processes.</li><li>
Maintain positive relationships with artists, agents, and partners.</li><li>
Collaborate with the production team to document artist requirements effectively.</li><li>
Work with the finance team to process artist payment details.</li><li>
Organize elements of the artist hospitality program for a smooth experience.</li><li>
Maintain up-to-date records of bookings, communications, and changes.</li><li>
Contribute to improving internal processes for artist booking and stakeholder coordination.</li><li>
Stay informed on music industry trends and support team efforts in offering competitive booking services.</li><li>
Attend meetings and industry events to support networking and relationship building.</li><li>
Bachelor's Degree in a relevant field.</li><li>
Minimum 2 years of experience in the field.</li><li>
Must be approachable and friendly.</li><li>
Strong critical thinking skills.</li><li>
Good ethical judgement.</li><li>
Strong presentation skills.</li><li>
Team player with a &ldquo;can do&rdquo; attitude.</li><li>
Able to work under pressure and meet deadlines.</li><li>
Willing to work on weekends.</li><li>
Willing to travel frequently.</li><li>
Attention to details.</li><li>
Entrepreneurial spirit.</li><li>
Time management skills.</li><li>
Effective communication and presentation skills.</li></ul></div>

Stakeholder & Project Associate

Flomic Global Logistics Ltd

<ul><li>Placing the booking with all carrier for FCL shipments of Nomination and Freehand Team.</li><li>Follow up with carrier till booking is received.</li><li>Follow up with CS on container pickup status.</li><li>Checking for any queries raised by carrier regarding booking.</li><li>Candidate having good written and communication skills.</li><li>Candidate having knowledge of Inco terms and Geographical Knowledge.</li><li>Candidates having 6 months of experience in similar field can also apply.</li></ul>Job Types: Full-time, PermanentPay: ₹20,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Leave encashment</li><li>Provident Fund</li></ul>Work Location: In person

Booking Executive - Logistics

Oia Properties

Job Title: Senior Reservations ExecutiveLocation: UAEEmployment Type: Full-timeJob SummaryWe are seeking a detail-oriented and proactive Senior Reservations Executive to manage and optimize online property listings across major booking platforms. The ideal candidate will handle reservations through a Property Management System (PMS), coordinate directly with guests, and work closely with the operations team to ensure a smooth guest experience and maximize occupancy and revenue.Key Responsibilities&middot; Manage and maintain property listings on online platforms such as Airbnb, Booking.com, and similar channels&middot; Create Listing on PMS &amp; Online Platforms with detailed description and selling points&middot; Operate and update the Property Management System (PMS) for reservations, reporting, and availability like, RMS. Hostfuly, and Hostaway etc.&middot; Knowledge of Yearly price calendars as per season, events etc.&middot; Perform price optimization based on demand, seasonality, and market trends&middot; Coordinate directly with guests before, during, and after their stay to ensure excellent customer service&middot; Communicate guest details, special requests, and stay information to the operations&middot; Monitor and manage cancellations, extensions, modifications, and special requests&middot; Ensure listing accuracy, calendar synchronization, and compliance with company standards&middot; Generate basic performance and occupancy reports when requiredRequirements&middot; Previous experience in, Reservations and property management is preferred&middot; Hands-on experience with Airbnb, Booking.com, and PMS systems&middot; Strong communication and customer service skills&middot; Ability to multitask and manage multiple listings efficiently&middot; Knowledge of pricing strategies and revenue optimization is a plus&middot; Attention to detail and problem-solving skills&middot; Proficiency in English (additional languages are an advantage)Job Type: Full-time

Senior Reservation Executive

Duserve Facility Management

Please submit your application with subject line as for the Job applying for,and if you only MEET the requirements. Interested candidates may submit their CV, /Resume,passport, visa copy, notice period and salary expectations to Summary:The Travel Coordinator is responsible for ensuring efficient, cost-effective, and high-quality travel arrangements for Richemont employees. This role focuses on monitoring travel bookings made by staff, maintaining service quality standards, and acting as a point of contact for staff complaints and concerns related to travel services. The Travel Coordinator will not be directly responsible for booking travel.Key Responsibilities:<ul><li>Travel Monitoring & Quality Control:<ul><li>Monitor travel arrangements booked by staff members (via being copied on communications) to ensure compliance with company policy and employee needs.</li><li>Proactively identify potential issues or deviations from company travel policies in staff-booked travel.</li><li>Develop and implement service quality standards and metrics for travel services, focusing on the booking process and vendor performance.</li><li>Conduct regular audits of travel arrangements to ensure compliance with company policies and quality standards.</li><li>Gather feedback from employees on their travel experiences and use this information to improve service delivery.</li></ul></li><li>Serve as the primary point of contact for staff complaints and concerns related to travel services.</li><li>Investigate and resolve travel-related issues promptly and effectively, even when the booking was self-managed.</li><li>Document all complaints and resolutions in a clear and organized manner.</li><li>Escalate complex or unresolved issues to the appropriate stakeholders.</li><li>Policy Compliance:<ul><li>Ensure all travel arrangements comply with company travel policies and procedures.</li><li>Stay up-to-date on changes to travel policies and regulations.</li><li>Educate employees on travel policies and best practices.</li><li>Provide guidance and clarification to staff members regarding travel policies and booking procedures.</li></ul></li><li>Build and maintain strong relationships with travel vendors.</li><li>Evaluate vendor performance and provide feedback, even when staff members are booking directly.</li><li>Negotiate contracts and service agreements with vendors (though not directly booking).</li><li>Reporting and Analysis:<ul><li>Prepare regular reports on travel activity and service quality.</li><li>Analyze travel data to identify trends and opportunities for improvement.</li><li>Provide recommendations to management on ways to optimize travel services, including potential changes to self-booking policies or vendor selection.</li></ul></li><li>Experience:<ul><li>Experience in travel coordination, corporate travel management, or a related role is a added plus.</li><li>Experience in service quality control and complaint resolution.</li></ul></li><li>Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution skills.</li><li>Familiarity with travel booking systems</li><li>Strong organizational and time-management skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li></ul></li><li>Other:<ul><li>Ability to handle sensitive and confidential information with discretion.</li><li>Customer-focused attitude and a commitment to providing excellent service.</li></ul></li>

Travel Coordinator

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