booking manager

Hamsun suites

Department: Reservation &amp; Guest Services Reporting To: COO (Chief Operating Officer) Location: Hamsun Hospitality &ndash; Cluster RolePosition SummaryThe Cluster Booking Manager is responsible for managing and overseeing the complete reservation operations across all Hamsun branches. This role ensures smooth coordination of room bookings, guest communication, occupancy planning, and service standards for all hotels under the Hamsun group. The manager acts as a central point to drive revenue, maximize occupancy, and maintain excellent guest satisfaction.Key Responsibilities1. Reservation &amp; Booking Management<ul><li>Handle all reservations for three branches through phone, online portals, walk-ins, and company channels.</li><li>Ensure real-time room availability accuracy across all booking platforms.</li><li>Monitor daily pickup reports, occupancy trends, and forecast demand.</li><li>Allocate bookings strategically to maintain optimum occupancy across branches.</li></ul>2. Guest Communication &amp; Service<ul><li>Respond to guest inquiries quickly and professionally (calls, WhatsApp, emails).</li><li>Coordinate special requests, VIP handling, and pre-arrival arrangements.</li><li>Follow up on guest feedback and maintain high service standards.</li><li>Resolve guest complaints related to bookings or room allocation.</li></ul>3. Revenue &amp; Rate Management Support<ul><li>Assist management in implementing rate strategies and promotional offers.</li><li>Coordinate with online travel agencies (OTAs) for updates, availability, and special rates.</li><li>Ensure rate parity across all online booking channels.</li></ul>4. Coordination with Branch Teams<ul><li>Communicate daily booking status and guest arrival information to Front Desk and Housekeeping teams.</li><li>Share occupancy sheets, schedule check-in/check-out lists, and special guest notes.</li><li>Coordinate with branch managers to ensure smooth operations and room readiness.</li></ul>5. Reporting &amp; Documentation<ul><li>Prepare daily, weekly, and monthly booking reports for the COO and management.</li><li>Maintain accurate data of cancellations, no-shows, advance deposits, and revenue.</li><li>Track repeated guests and corporate clients for relationship building.</li></ul>6. Operations &amp; Process Improvement<ul><li>Develop standardized booking procedures across all branches.</li><li>Improve guest service scripts and communication quality.</li><li>Conduct periodic audits to ensure booking accuracy and service compliance.</li></ul>Skills &amp; Qualifications<ul><li>Minimum 3 - 5 years of experience in hotel reservation or front office roles (cluster role preferred).</li><li>Strong communication and customer service skills.</li><li>Ability to manage high call volume and multitasking across branches.</li><li>Hands-on experience with hotel PMS/booking systems (e.g., Cloudbeds, RoomRaccoon, Opera, etc.).</li><li>Strong coordination and reporting abilities.</li><li>Problem-solving mindset and guest service orientation.</li></ul>KPIs (Performance Indicators)<ul><li>Occupancy rate across branches.</li><li>Guest satisfaction for reservation &amp; communication.</li><li>Response time for inquiries.</li><li>Accuracy of booking entry and forecasting.</li><li>OTA ranking and review improvements.</li><li>Reduction in booking errors/no-shows.</li></ul>Location: Shahra-e-Faisal, Karachi Rotational Working Hours &amp; Days.Job Type: Full-timeWork Location: In person

Cluster Booking Manager

THE STABLES- BAR/RESTAURANT

<ul><li>Handle individual and group reservations efficiently through calls, emails, and online channels.</li><li>Ensure accurate data entry of bookings in the system (PMS/Channel Manager).</li><li>Provide professional and prompt responses to guest inquiries and booking requests.</li><li>Coordinate with Sales, Front Office, and Revenue teams to maximize occupancy and revenue.</li><li>Maintain up-to-date knowledge of room rates, promotions, and hotel services.</li></ul>Requirements:<ul><li>Previous experience in Reservations or Front Office within the hospitality industry.</li><li>Knowledge of PMS and online booking systems preferred.</li><li>Excellent communication and customer service skills.</li><li>Detail-oriented, organized, and able to multitask effectively.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Reservation Executive

Peninsula Hospitality Group

<ul><li>Oversee and manage reservations: Handle and supervise all aspects of the reservation process, including individual and group bookings.</li><li>Ensure accuracy and efficiency: Ensure all booking information is accurate and processed in a timely manner, and that reservation systems are up-to-date.</li><li>Manage staff: Recruit, train, and supervise reservations staff, delegate tasks, and create schedules to ensure a high level of service and efficiency.</li><li>Handle guest relations: Address guest inquiries, manage cancellations and changes, and resolve complaints professionally to ensure guest satisfaction.</li><li>Collaborate with other departments: Work closely with sales, marketing, and revenue management teams to align on pricing strategies, promotional campaigns, and revenue goals.</li><li>Analyze and report: Monitor reservation trends and performance metrics, prepare reports for management, and assist with forecasting occupancy and revenue.</li><li>Manage rates and promotions: Liaise with the revenue manager to ensure room rates are accurate and up-to-date, and assist in developing and executing promotions to maximize revenue.</li></ul>Job Type: Full-time

Reservation manager

Canadian Freight Xpress Inc.

<div>
 
 
 Company Description
 
 
 
 Canadian Freight Xpress Inc. provides top-tier freight services within Canada as well as between Canada and the USA. Specializing in expedite shipments, dedicated dry van services, food-grade trailers, the company ensures safe and efficient delivery of goods. With a focus on reliability and customer satisfaction, Canadian Freight Xpress Inc. remains a trusted partner for transportation solutions.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, off-site role for a Dispatch/Load Booking .Responsibilities include coordinating and scheduling freight transportation, booking loads, maintaining communication with drivers, and ensuring timely and efficient delivery of goods. The role also involves liaising with customers, optimizing routes, and managing documentation to ensure compliance with industry regulations.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Experience in dispatch operations, load booking, and logistics coordination
 </li>
 <li>
 Knowledge of transport regulations, freight services, and route optimization
 </li>
 <li>
 Strong communication, negotiation, and interpersonal skills to interact with drivers and clients
 </li>
 <li>
 Excellent organizational and time-management abilities
 </li>
 <li>
 Proficiency in using dispatch management software and general computer literacy
 </li>
 <li>
 Problem-solving skills and the ability to make quick decisions under pressure
 </li>
 <li>
 Bilingual abilities in English and French are an asset but not mandatory
 </li>
 <li>
 Prior experience in the transportation or freight forwarding industry is preferred
 </li>
 </ul>
</div>

Load booking

MTS Globe

<div>
 
 MTS Globe Egypt
 
 
 
 MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico&acute;s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5,3 million customers with 27 million overnights per year in over 10.000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes and synergies based on a strong international network. 900 employees from 25 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial and technological support to ensure a superior value for all MTS Globe clients. The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Monitor and analyze sales reports
 </li>
 <li>
 Follow up on stop sales, open sales, and allotments
 </li>
 <li>
 Coordinate with other departments (Operations, Contracting, Commercial)
 </li>
 <li>
 Ensure compliance with expected margins set by management
 </li>
 <li>
 Collaborate closely with the Yield and Booking departments
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience in operations or product management within travel agencies
 </li>
 <li>
 Degree in Tourism or Business Administration
 </li>
 <li>
 Excellent command of English; additional languages are a plus
 </li>
 <li>
 Experience in contracting, marketing, sales, product management, and commercialization
 </li>
 <li>
 Strong analytical skills and familiarity with data warehouse tools
 </li>
 <li>
 Understanding of different source markets and key market players in the Egypt area
 </li>
 <li>
 Proficiency in computer applications (Word, Excel, MS Outlook, etc.)
 </li>
 </ul>
</div>

Controlling Specialist

Digiturk

<div>
 
 Since 1999, when we set out as Turkey&rsquo;s first digital broadcasting platform, we&rsquo;ve been
 
 bringing sports and entertainment to millions, continuing to inspire along the way
 
 . Since 2016, with the global strength of beIN MEDIA GROUP, we&rsquo;ve been moving forward with
 
 innovation at our core
 
 &mdash;always one step ahead.
 
 
 
 
 
 At Digiturk,
 
 we build together
 
 and
 
 draw strength from one another. We care, we listen, and we grow together
 
 . We truly experience the power of
 
 being a team and dreaming together. We value not only our work, but also each other. We share leadership and never stop inspiring
 
 .
 
 
 
 
 
 
 If you&rsquo;d like to be &ldquo;together&rdquo; with us on this journey, your place is ready!
 
 
 
 
 
 
 #Digiturk&rsquo;teBirAraday&inodot;z
 
 
 
 
 
 
 IDEAL PROFILE
 
 
 <ul>
 <li>
 University degree from related fields, master's degree is a plus,
 </li>
 <li>
 Minimum 15 years experience in related positions and a minimum of 5 years of teams management or business management,
 </li>
 <li>
 Strong knowledge of live broadcasting workflows, studio production, uplink/downlink, SNG, IP and fiber transmission technologies,
 </li>
 <li>
 Proven experience in managing guest/crew bookings, scheduling, and resource allocation for broadcast operations,
 </li>
 <li>
 Excellent coordination skills with national and international broadcasters, agencies, and production teams,
 </li>
 <li>
 Strong problem-solving skills, especially in crisis situations during live transmissions,
 </li>
 <li>
 Proficiency in English (written and spoken),
 </li>
 <li>
 Skilled in using MS Office and broadcast planning/tracking systems.
 </li>
 </ul>
 
 
 
 
 
 MAIN RESPONSIBILITIES WILL INCLUDE
 
 
 <ul>
 <li>
 Coordinate and manage the preparation stages of all domestic and international broadcasts, ensuring the relevant departments are informed and aligned,
 </li>
 <li>
 Ensure seamless coordination between internal departments requesting broadcasts and the Satellite Booking &amp; Traffic teams and/or external service providers,
 </li>
 <li>
 Play an active role in the selection process of external vendors and services to be collaborated with,
 </li>
 <li>
 Lead the team in determining transmission platforms such as satellite capacity, fiber, radio link, and oversee related testing processes,
 </li>
 <li>
 Ensure that all operations within the transmission unit are carried out in line with the allocated department budget and established standards,
 </li>
 <li>
 Organize all necessary maintenance, procurement, and rental processes to ensure the continuity of broadcasts and system operations.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 Digiturk &lsquo;&rsquo;cares about your life&rdquo; &ndash; Life Insurance
 </li>
 <li>
 Digiturk also cares about your family - Private health insurance family members included
 </li>
 <li>
 Digiturk stands by you in your retirement - Digiturk retirement contribution
 </li>
 <li>
 Do whatever you want on your birthday leave (Paid birthday leave)
 </li>
 <li>
 A Happy birthday gift from Digiturk (Birthday gift card)
 </li>
 <li>
 Periodic Health Leave (Menstrual Leave)
 </li>
 <li>
 Digiturk supports our mothers (Nursery benefit)
 </li>
 <li>
 Digiturk celebrates holidays together (gift card)
 </li>
 <li>
 Global talent programs that offer development opportunities in a multicultural environment
 </li>
 <li>
 The opportunity to work with joy in a positive environment
 </li>
 <li>
 &lsquo;&rsquo;In Digiturk we have fun together, we succeed together! &lsquo;&rsquo; activities
 </li>
 <li>
 Healthy living starts at Digiturk (nutritionist support &amp; on-site lab services)
 </li>
 <li>
 Free TOD membership,
 </li>
 <li>
 The perks of being a Digiturk employee are with you everywhere (special partner discounts)
 </li>
 <li>
 Opportunities to be in the media world, as well as opportunities to experience the excitement of football on the spot, opportunities to meet celebrities you love, ... etc
 </li>
 </ul>
 
 
</div>

Booking and Transmission Manager

Envision Employment Solutions

Envision Employment Solutions is currently looking for a Bid Manager (German Speaker) for one of our partners, a global leader in consulting, digital transformation, technology, and engineering services.
 
This position requires flexibility to work on US times and flexibility to travel abroad when needed.
 
Responsibilities: 
<ul>
<li>Direct and formalize bid process including budget, staffing and administration</li>
<li>Identify value drivers fitting with client and opportunity situation, develop value messaging and positioning based on joint value creation and develop a proposition plan mapping value drivers/targeted units/ phasing/resources (including use of partners)</li>
<li>Monitor and evaluate risks and report bid status to management Ensure overall consistency of the bid strategy and anticipate critical success factors</li>
<li>Identify the right profiles for the bid team (Solution Architect, Risk Manager, Commercial Manager, Industry Specialist, Sales Operations), demonstrating leadership qualities and ability to mentor</li>
<li>Address complex issues involving interactions up to client executive and internal executive level</li>
<li>Manage escalation process with large bids including communication with Sales Operations and Sales Management team</li>
<li>Master project management, meetings and negotiations techniques</li>
<li>Responsibility for quality of the proposition both written and presented at orals</li>
</ul>
Requirements: 
Key Skills: 
<ul>
<li>You are flexible and dynamic and have the energy, commitment and resilience to achieve your targets in challenging and evolving business environments. Credible and collaborative, you are recognized as a prominent player in your domain and have a proven track record of service excellence with clients.</li>
<li>You manage your own time to meet agreed targets and develop plans for definite work. Probing and listening carefully, you have the ability to identify the problem and all relevant issues in straight forward situations, find the underlying matters and patterns, and bring a new outlook on actual solutions. Fully competent in your area, you take sound decisions and deliver a clear, well-structured and concise argument to support your opinion.</li>
</ul>
You demonstrate the following competency: 
<ul>
<li>Active Connector</li>
<li>Agile Player</li>
<li>Bid Team Management</li>
<li>Business Acumen</li>
<li>Business Builder</li>
<li>Client Value Relationship</li>
<li>Cost & Risk Management</li>
<li>La Niaque</li>
<li>Network Management</li>
<li>People Developer</li>
<li>Profit Shaper</li>
<li>Sales Lead Interaction</li>
</ul>
You also have the subsequent experience and strengths: 
<ul>
<li>Client Value & Service Excellence</li>
<li>Continuous Learning & Self Development</li>
<li>Collaboration</li>
<li>Diversity, Flexibility and Initiative</li>
<li>Life Balancing</li>
<li>Living the company's values</li>
<li>Professional Integrity and resilience</li>
</ul>
Benefits: 
<ul>
<li>Competitive Salary based on experience</li>
<li>Social and medical insurance</li>
<li>Learning, development and career progression</li>
</ul>

Bid Manager (German Speaker)

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