booking manager

Ace Int. Pty Ltd

About the RoleWe are seeking a multitasking SEO Specialist &amp; Booking Manager to join our growing team. This hybrid role combines digital marketing and operational management &mdash; perfect for someone who enjoys both data-driven strategy and hands-on communication.You&rsquo;ll lead our SEO and digital presence while assisting with the Booking, Admin, and Marketing Team. Using GPT and Linky&rsquo;s platform, you&rsquo;ll help automate workflows, enhance visibility, and drive consistent growth for our venue.Key Responsibilities<ul><li>Develop and execute SEO strategies (on-page, off-page, technical).</li><li>Conduct keyword research, optimize content, and audit website performance.</li><li>Manage local SEO to improve online visibility for events, bookings, and hospitality services.</li><li>Oversee and assist with venue bookings, enquiries, and CRM management.</li><li>Use GPT / AI tools to automate reporting, content creation, and marketing workflows.</li><li>Track digital and operational KPIs &mdash; prepare reports and improvement plans.</li><li>Collaborate with admin, sales, and marketing teams to enhance overall efficiency.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 5 years experience in SEO, digital marketing, or hospitality marketing.</li><li>Strong communication and interpersonal skills, with the ability to build rapport and trust.</li><li>Proficient in CRM tools and digital platforms for sales or booking management.</li><li>Excellent time management and organization skills.</li><li>Self-motivated, results-oriented, and able to work independently or within a team.</li><li>Strong understanding of customer requirements and problem-solving approach.</li><li>Knowledge of Google Analytics, Google Search Console, Ahrefs, SEMrush, or similar.</li></ul>What We Offer<ul><li>Competitive salary and commission structure.</li><li>Opportunities for career growth and professional development.</li><li>Vibrant and supportive team culture.</li><li>Comprehensive training on Linky&rsquo;s platform and services.</li><li>Remote work setup.</li></ul>Work From Home (WFH) Standards &amp; EthicsWorking from home requires high standards of professionalism and discipline:<ul><li>Candidates must ensure that family, neighbours, or home situations do not affect work performance.</li><li>Applying despite knowing you cannot perform effectively from home is a direct breach of contract.</li><li>You must be 100% certain your WFH environment supports focus and productivity.</li><li>Flexible hours are permitted, but must not cause scheduling issues, conflict, or reduced team efficiency.</li></ul>Nice to Have<ul><li>Experience in hospitality, bookings, or event management.</li><li>Familiarity with local SEO for Melbourne venues.</li><li>Skills in content creation, copywriting, or social media marketing.</li></ul>Job Types: Full-time, Permanent, Contractual / TemporaryPay: &#8377;12,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Work from home</li></ul>Application Question(s):<ul><li>How many years of experience do you have in SEO and digital marketing?</li><li>Have you previously managed local SEO for hospitality, events, or venues?</li><li>Do you have experience managing CRM systems or online booking tools (e.g. HubSpot, Zoho, or custom platforms)?</li><li>Have you ever handled client or venue enquiries, admin coordination, or event bookings?</li><li>What is your internet service provider and Wifi Speed ? (Mobile hotspot not allowed)</li><li>Please describe your laptop or computer specifications (brand, generation, processor, RAM).</li><li>Which SEO tools are you most proficient with? (Short answer e.g. Google Analytics, Search Console, SEMrush, Ahrefs etc.)</li><li>Have you used AI tools (like ChatGPT, Jasper, or Copy.ai) for content creation, SEO optimization, or admin automation? If yes, describe how you&rsquo;ve used AI tools to improve your workflow.</li><li>Do you have a dedicated home workspace suitable for full-time remote work? Are you comfortable maintaining consistent working hours that align with the team&rsquo;s schedule and productivity standards?</li></ul>Work Location: Remote

SEO Specialist & Booking Manager

Onstage International DMCC

We&rsquo;re looking for a proactive, highly organized, and tech-savvy Marketing &amp; Booking Assistant to join Shereen Mitwalli&rsquo;s team .This is not your typical assistant role. Beyond managing Shereen&rsquo;s bookings and day-to-day communications, you&rsquo;ll play a pivotal role in marketing, digital growth, and lead conversion. From handling client inquiries to running ad campaigns, this position is ideal for someone who thrives in a fast-paced environment, combines business acumen with creativity, and knows how to use technology to get results.If you&rsquo;re an energetic multi-tasker who loves organization, communication, and marketing &mdash; this is your chance to be part of a dynamic brand that operates across media, education, and events.Key ResponsibilitiesBookings &amp; Client Management<ul><li>Act as the first point of contact for all inquiries related to Shereen&rsquo;s speaking engagements, events, and collaborations.</li><li>Respond promptly and professionally across email, phone, and social media channels.</li><li>Prepare quotations, proposals, and follow-ups &mdash; maintaining a high conversion rate from inquiry to confirmed booking.</li><li>Manage Shereen&rsquo;s calendar, itineraries, travel logistics, and event schedules.</li><li>Be present at events to assist with on-site coordination and client liaison.</li><li>Track and report weekly on leads, conversions, and sales activity using CRM tools.</li></ul>Marketing &amp; Digital Growth<ul><li>Manage and execute email marketing campaigns and newsletters (using tools like Mailchimp, Brevo, or HubSpot).</li><li>Oversee and optimize Google AdWords campaigns and SEO performance in coordination with the digital team.</li><li>Monitor website analytics, traffic sources, and keyword rankings to support ongoing growth.</li><li>Manage and schedule social media campaigns, coordinating with designers and editors to ensure consistent brand messaging.</li><li>Create, test, and analyze marketing funnels to convert leads into confirmed clients.</li><li>Support in updating Shereen&rsquo;s website and online portfolio using WordPress or Elementor.</li><li>Stay up to date with marketing trends and suggest new digital strategies to increase reach and engagement.</li></ul>Administration &amp; Coordination<ul><li>Handle day-to-day administrative tasks including scheduling, follow-ups, and documentation.</li><li>Maintain organized records of proposals, invoices, and agreements.</li><li>Liaise with partners, clients, and vendors in a professional and timely manner.</li><li>Provide on-site and virtual assistance during events, shoots, or coaching sessions</li></ul>Key Requirements<ul><li>Female, based in Dubai, and available to start immediately.</li><li>Excellent written and verbal communication in English.</li><li>Minimum 2&ndash;4 years of experience in marketing, digital media, or executive assistance.</li><li>Proficient in Google Ads, SEO tools, analytics dashboards, and social media management.</li><li>Strong grasp of email marketing tools, CRM systems, and digital campaign workflows, canva.</li><li>Highly organized, resourceful, and comfortable working independently.</li><li>Confident, presentable, and comfortable representing Shereen at high-profile events.</li><li>Skilled in Microsoft Office, Google Workspace, and online collaboration tools.</li></ul>Bonus Skills<ul><li>Experience in events, PR, or media industries.</li><li>Familiarity with Canva, Figma, or Adobe tools for content creation.</li><li>Analytical mindset with an eye for creative marketing.</li></ul>Why Join Shereen Mitwalli&rsquo;s TeamYou&rsquo;ll work closely with one of the region&rsquo;s most influential voices in communication and personal development &mdash; supporting projects that reach global audiences. This is a role for someone eager to grow in marketing, digital operations, and brand management while being part of a high-performance, purpose-driven environment.Job Type: Full-time

Marketing & Tech Assistant / Booking Manager

M&P Outsourcing

Designation: Booking Admin (Passenger Transport)Shift Time: AEST/AEDT Time zone, 9 hours/day including 1-hour break.Working Days: 5 days per weekInternational Voice and Chat Process (Bus/Coach Charter Company)Job Type: Full-timeSalary: &#8377;20,000.00 - &#8377;50,000.00 per monthSchedule: Day shiftExperience: Total work: 1 to 2years (Preferred)Language: English (Preferred)Work Location: Mohali, PunjabJob Description:Dhillon Charter is seeking a Booking Admin to manage day-to-day coordination of our bus and coach services. The role requires exceptional organisational skills, customer service focus, and the ability to work effectively in a fast-paced passenger transport environment. The Booking Admin is responsible for managing and coordinating all booking-related administrative tasks. This includes providing and processing quotes, communicating with customers via email and phone, handling inquiries, updating booking data across systems, and ensuring smooth coordination between customers and internal teams.Key Qualities<ul><li>Ability to perform in a fast-paced operational environment.</li><li>Strong knowledge of the passenger transport industry and Microsoft Office Suite.</li><li>Proven ability to build strong relationships with drivers and customers.</li><li>Excellent verbal and written communication skills.</li><li>High attention to detail and a strong sense of urgency.</li><li>Tech-savvy, with the ability to use GPS tracking, shift allocation systems, and communication tools effectively.</li></ul>Primary Responsibilities:1. Quotation Management<ul><li>Prepare and send accurate quotes to customers based on their requirements.</li><li>Update and move quotes between systems (CRM, Booking, or ERP tools).</li><li>Track quote status and follow up with customers to confirm bookings.</li></ul>2. Customer Communication<ul><li>Respond to customer emails and queries in a timely and professional manner.</li><li>Handle incoming phone calls and assist customers with their booking-related questions.</li><li>Provide excellent customer service to maintain a positive client relationship.</li></ul>3. Booking Coordination<ul><li>Enter and maintain booking details in the company system.</li><li>Coordinate with internal teams (operations, accounts, dispatch) to ensure all bookings are processed accurately.</li><li>Update customers about booking confirmations, modifications, or cancellations.</li></ul>4. Email and Documentation Management<ul><li>Regularly check company email inboxes and ensure timely responses.</li><li>Maintain accurate records of quotes, communications, and transactions.</li><li>Assist in generating reports and summaries for management review.</li></ul>5. System Administration<ul><li>Move and organize quotes or bookings between systems as required.</li><li>Ensure data integrity across systems and update status logs.</li><li>Suggest improvements in system processes for better efficiency.</li></ul>Back-Office Tech &amp; Communication Support<ul><li>Update MYBus or similar transport portals with quotations, job allocations, changes, and completions.</li><li>Manage communications, relaying non-urgent messages between customers, drivers and the operations team.</li><li>Record and track customer and driver feedback, ensuring issues are followed up locally.</li></ul>Qualification &amp; Skills<ul><li>Minimum 1&ndash;2 years&rsquo; experience in transport operations, dispatch, or fleet coordination.</li><li>Bachelor&rsquo;s degree in business, management, logistics, or a related field preferred (not essential).</li><li>Excellent communication and interpersonal skills for working with staff at all levels.</li><li>Strong organisational and time management abilities.</li><li>Ability to take initiative and make quick operational decisions when needed.</li><li>Flexible, practical approach with strong problem-solving skills.</li><li>Confidentiality and diplomacy in handling sensitive information.</li><li>Strong commercial awareness and focus on service delivery standards.</li></ul>Why Join Dhillon Charter?<ul><li>Be part of a fast-growing passenger transport company with a reputation for reliability and service excellence.</li><li>Work in a collaborative and supportive environment.</li><li>Opportunity to work with modern fleet monitoring and scheduling technology.</li></ul>Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;50,000.00 per monthWork Location: In person

Booking Admin (Passenger Transport) (Local Candidates ONLY - Chandigarh, Mohali)

MTS Globe

<div>Company: DESERT GATE TOURISM - QATAR

We are seeking a highly organized and service-oriented Destinations Specialist to manage travel reservations for CIS market clients in a specific destination. The role involves handling client and agent requests, confirming services, maintaining accurate system records, and ensuring a high standard of service delivery throughout the reservation process.

The ideal candidate is Russian speaking. Desert Gate offers a comprehensive learning and development program and a structured career development.

Reservations Handling
<ul><li>
Respond promptly to all client and agent inquiries and reconfirm requests in a timely and professional manner.</li>
<li>Enter and maintain accurate reservation details in the booking system for all requested services (hotels, transfers, excursions, etc.).</li>
<li>Reconfirm bookings with internal departments and external suppliers as required.</li>
<li>Advise on availability and pricing, offering suitable alternatives in case of unavailability.</li>
<li>Handle incoming calls from clients and agents, ensuring queries are resolved efficiently.</li>
<li>Proactively upsell excursions, transfers, and value-added services to maximize revenue opportunities.</li>
<li>Manage bookings through online reservation portals of selected partners when applicable.</li>
<li>Forward booking confirmations and invoices to clients, including those on auto-invoicing.</li>
<li>Communicate any changes or arrival irregularities to partners and coordinate with operations for smooth delivery.</li>
<li>Support operations by ensuring all services are reconfirmed before guest arrival.</li>
<li>Assist in preparing quotations and product descriptions for offers as required.</li>
</ul>
Internal &amp; External Coordination
<ul><li>
Liaise with internal departments such as Transfers, Sales, Excursions, Visas, and Accounts to resolve issues and provide booking updates.</li>
<li>Collaborate with suppliers to address and resolve any partner-related issues effectively and promptly.</li>
</ul>
Managing Complaints in a Constructive Manner:
<ul><li>
Listen to client requests &amp; concerns with empathy and professionalism, ensuring prompt resolution.</li>
<li>Take appropriate action to address complaints, escalating unresolved issues to senior management if necessary.</li>
<li>Follow up with clients to ensure satisfaction and maintain a positive brand reputation.</li>
</ul>
More about Desert Gate Tourism

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate (www.desertgate.ae) is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate</div>
 
<div><ul><li>Industry Experience - minimum of 3 years of experience in a reservations role in tourism or hospitality. Prior experience handling CIS market clientele is required for this role</li>
<li>Communication - excellent verbal and written communication skills with a focus on excellent customer service. Fluent in English and Russian, other CIS language skills is required.</li>
</ul><ul><li>Problem-Solving Skills - demonstrated experience of resolving customer queries or last-minute requests and handling conflicts and complaints in a constructive manner.</li>
</ul><ul><li>Technical Acumen - strong working knowledge of reservations systems and platforms, including FIT booking tools.
</li><li>Market Knowledge &ndash; familiarity with CIS source markets, customer behavior, and travel preferences.</li>
<li>IT Proficiency - good working knowledge of Microsoft Office and proficiency in relevant reservation systems.</li></ul></div>

Reservation Executive - CIS Market - DMC/Tourism - Qatar

New Arabian Holiday Homes Rental LLC

<ul><li>Always has a consistently professional attitude</li></ul><ul><li>Able to handle any guest special request</li></ul><ul><li>Utilize marketing skills to make outbound call to regular guest during promotions</li></ul><ul><li>Working with sales &amp;amp; marketing to increase reservations</li></ul><ul><li>Handle online channels and Tour operator</li></ul><ul><li>Responsible for the best practice standard to include competitor analysis; inventory availability by channel; pricing control and new pricing concepts</li></ul><ul><li>Ensure website booking process in maintained up to date and functional</li></ul><ul><li>Responsible for DTCM monthly statistics report.</li></ul><ul><li>Develop and maintain positive working relationship with others.</li></ul><ul><li>Work with passkey to resolve interface issues to include accurate room pick up, duplicates, and reservations.</li></ul><ul><li>Respond to challenges and obstacles with confidence, team work and positive attitude</li></ul><ul><li>Provide excellent service and hospitality following the brand guidelines to both internal and external customer.</li></ul><ul><li>Assist in the daily review of Hotel Rate/Occupancy performance with focus on improving overall performance</li></ul><ul><li>Maintain a professional working relationship and promote open lines of communication with Housekeeping supervisor, Engineering, Maintenance and other departments.</li></ul><ul><li>To develop strong working relationships with all guests &amp;amp; clients in order to maximize sales opportunities and generate business for the future</li></ul><ul><li>Manage and coordinate all group and individual reservations</li></ul><ul><li>Coordinate front office activities to ensure work updates are consistently maintained all correspondences promptly handled on the same day received.</li></ul>Experience:Minimum 2 years working experience in Reservation DepartmentJob Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>Hotel Reservation: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Reservation Executive

Sunset Hospitality Group

The Venue Manager is responsible for managing and overseeing venue operations related to service, maintenance and administration delegated by the Management. The Venue Manager s duties include, but are not limited to delivering group related materials, office organization, POS related issues, training program execution, etc. The Venue Manager also serves as the team leader and directs their team in service and standards

Venue Manager

Bid Solutions

<div>
 
 A global security provider is seeking a Bid Manager to join its team in Dubai. The Bid Manager manages the end-to-end bid process, supporting opportunity qualification, developing proposal content, and coordinating input from cross-functional teams. The role involves collaboration with regional and country leadership, subject matter experts, and the pricing team. Additionally, the Bid Manager contributes to continuous improvement initiatives and supports post-submission activities.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage the full bid lifecycle, including leading bid kick-offs and producing high-quality written content.
 </li>
 <li>
 Coordinate contributions from Legal, Finance, Regional Management, and other stakeholders.
 </li>
 <li>
 Structure and format proposal content in line with client requirements.
 </li>
 <li>
 Create visual elements to support written content.
 </li>
 <li>
 Organise document reviews and ensure timely submission of bids.
 </li>
 <li>
 Maintain accurate bid data and respond to post-submission requests.
 </li>
 <li>
 Conduct Lessons Learned exercises and support continuous improvement of proposals.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Minimum of three years' experience managing complex bids within security or government services industry.
 </li>
 <li>
 Experience in drafting technical narratives and developing bid strategies.
 </li>
 <li>
 Strong track record in coordinating multi-stakeholder inputs.
 </li>
 <li>
 Bachelor's degree in Business Administration, Marketing, Communications, or related field; equivalent experience considered.
 </li>
 <li>
 APMP Foundation (or higher) certification is desirable.
 </li>
 <li>
 Familiarity with procurement processes and documentation standards.
 </li>
 <li>
 Proficiency in Microsoft Office and collaborative proposal tools.
 </li>
 </ul>
 
 
 
 
 
 To be considered for this role, applicants must be currently based in UAE and hold one of the following passports for travel purposes:
 
 
 <ul>
 <li>
 Great Britain
 </li>
 <li>
 Ireland
 </li>
 <li>
 USA
 </li>
 <li>
 Canada
 </li>
 <li>
 New Zealand
 </li>
 <li>
 Australia
 </li>
 </ul>
 
 
 
 
 You must also be a native English speaker.
 
 
 
 
 
 Should this position be of interest, please contact Ben Hannon on ben_hannon@bidsolutions.com
 
</div>

Bid Manager

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