booking officer

RAPSYS TECHNOLOGIES PTE. LTD.

<div><div><div><div>Location: Bangalore 
Experience: Freshers to 2 years 
Work Timings: US business hours (evening/night IST) 
Salary: &#8377;6&ndash;6.5 LPA fixed + 1 variable component
Job Overview:
We are seeking a highly persuasive, articulate, and goal-oriented professional in Bangalore to manage leads qualified by our AI system. The primary objective of this role is to guide these leads through the final stages of the sales process, converting their interest into booked calls or appointments. This position is ideal for individuals who understand sales psychology, excel at human connection, and thrive on facilitating action.
Key Responsibilities:
<ul><li>Lead Conversion: Take over warm leads from AI/automated systems and convert them into booked appointments.</li>
<li>Communication: Engage with leads via chat, email, or SMS (phone optional) to guide them through the booking process.</li>
<li>Objection Handling &amp; Urgency Creation: Personalize conversations, address objections, and create urgency to move leads forward.</li>
<li>Tracking &amp; Follow-ups: Log responses, track follow-ups, and document outcomes in CRM or booking tools for effective lead management.</li>
<li>Collaboration: Work with the team to refine scripts, improve communication flows, and enhance conversion rates.</li>
</ul>
Required Qualifications:
<ul><li>Exceptional written communication in clear, concise, and persuasive English.</li>
<li>Natural conversational style that is human, confident, and engaging.</li>
<li>Proven experience or aptitude in sales communication or closing techniques.</li>
<li>Availability during US business hours.</li>
<li>Comfortable using CRM systems, chat platforms, and calendar scheduling tools.</li>
</ul>
<div>Preferred Qualifications (Bonus):</div>
<ul><li>Experience working with AI-driven lead systems or chatbots.</li>
</ul></div><div><div><div><div>Job Location: Bangalore
</div><div>Country: India</div></div></div></div></div></div></div>

Lead to Booking Specialist

Harris N Charms wedding parties organizing

Harris &amp; Charms Attestation servicesLocation: DubaiType: Full-timeHarris N Charms Document services offer document attestation and apostille services along with other services. We&rsquo;re looking for a Customer Sales Officer who can confidently engage with client inquiries, provide information, and help convert interest into bookings.You&rsquo;ll be the first point of contact for customers &mdash; guiding them with care, clarity, and enthusiasm.Customer Sales OfficerKey Responsibilities:<ul><li>Respond to WhatsApp and online inquiries quickly and professionally.</li><li>Explain services, pricing, and booking process to leads.</li><li>Maintain customer database (Google Sheets ).</li><li>Follow up with potential leads to close sales.</li><li>Support coordination of client documents</li></ul>We&rsquo;re Looking For Someone Who<ul><li>Is friendly, patient, and confident in communication (English fluency required).</li><li>Enjoys helping people and creating positive client experiences.</li><li>Is organized, reliable, and can work with minimal supervision.</li><li>Has basic computer and mobile app skills (WhatsApp, Google workspace, Ms office etc.).</li><li>Has prior experience in customer service, sales, or admin</li></ul>How to ApplySend us:<ul><li>Your CV or short introduction,</li><li>A short voice note or video (optional) telling us why you&rsquo;d like to join our team</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,500.00 per month

Customer Sales Executive

nasscom

<div>
 
 Basic Functions/ Job Responsibility
 
 
 
 <ul>
 <li>
 Booking vendor invoices, expenses, and payments in books of accounts compliant with GST, cost centers and internal SOPs
 </li>
 <li>
 Raising customer invoices, and knocking-off collections
 </li>
 <li>
 Monthly bank reconciliation of 4-5 bank accounts and consolidation of bank reconciliations
 </li>
 <li>
 PO and GRPO generation in SAP
 </li>
 <li>
 Tracking creditors aging
 </li>
 <li>
 Tracking debtors aging
 </li>
 <li>
 GST input credit reconciliation of 3-4 locations
 </li>
 <li>
 Preparing reports showing actual expenses and payments booked in the accounts system
 </li>
 <li>
 Creation of new vendors in SAP as per internal guidelines
 </li>
 <li>
 Unreconciled entries follow-up on weekly basis
 
 
 </li>
 </ul>
 
 Knowledge, Skills, Qualifications, Experience
 
 
 
 <ul>
 <li>
 3 to 5 years of relevant work experience as a finance officer in corporate sector
 </li>
 <li>
 Advanced computer skills on MS Office, Excel, SAP
 </li>
 <li>
 Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations
 </li>
 <li>
 Familiarity with industry practices and professional standards
 </li>
 <li>
 Qualification: Graduate in commerce/business/accounts fields
 
 
 </li>
 </ul>
 
 Locations
 
 
 
 <ul>
 <li>
 Noida
 </li>
 </ul>
</div>

Account Associate (Third Party Payroll) Noida

Secret Gardens LLC

<div>The Fleet Officer is responsible for overseeing the efficient operation of the organization&rsquo;s vehicle fleet for company. This position involves coordinating transportation logistics, ensuring the fleet is well-maintained and compliant with safety regulations. The officer will handle budget oversight, team supervision, and ensure compliance with company policies and industry standards.<div></div><h3 class="jobSectionHeader"> 
Requirements</h3>
Fleet Management: 
<ul><li>
Oversee the operation and maintenance of the company&rsquo;s fleet of vehicles, ensuring all are roadworthy and well-maintained. 
</li><li>
Manage the scheduling, assignment, and tracking of fleet vehicles to ensure optimal utilization. 
</li><li>
Implement and oversee preventive maintenance programs to minimize downtime and repair costs. 
</li><li>
Ensure vehicles comply with legal requirements, including insurance, registration, and safety inspections. 
</li><li>
Track and manage fuel usage, vehicle mileage, and driver performance using fleet management software. 
</li><li>
Coordinate with external vendors for vehicle repairs, leasing, or purchasing as necessary. 
</li><li>
Develop and maintain fleet-related policies and procedures.</li></ul> 
Supervise and manage the fleet team (drivers, mechanics). 
<ul><li>
Prepare and manage budgets for fleet operations and accommodation facilities, tracking expenses and identifying cost-saving opportunities. 
</li><li>
Create reports for senior management on fleet usage, maintenance costs, and accommodation occupancy. 
</li><li>
Negotiate contracts with suppliers, vehicle rental agencies, and maintenance vendors to secure favorable terms.</li></ul> 
SKILLS 
<ul><li>
3 to 5 years of experience in fleet management 
</li><li>
Strong understanding of vehicle maintenance and safety regulations. 
</li><li>
Excellent organizational and multitasking skills. 
</li><li>
Strong leadership and team management abilities. 
</li><li>
Excellent communication and customer service skills. 
</li><li>
Analytical skills for budgeting and financial oversight. 
</li><li>
Attention to detail and problem-solving capabilities. 
</li><li>
Ability to work under pressure and meet deadlines. 
</li><li>
Proficiency in using software for fleet management, booking systems, and maintenance tracking.</li></ul> 
Work Environment: 
This role may involve both office-based work and on-site management of vehicles. Flexibility in work hours may be required, particularly during peak periods for vehicle usage.<div></div> 
DRIVING LICENSE IS REQUIRED<div></div><h3 class="jobSectionHeader"> 
Benefits</h3><ul><li>
Benefits: 
</li><li>
Medical Insurance 
</li><li>
Company Laptop &amp; Phone</li></ul></div><div></div>

Fleet Officer

DURRANI HOLIDAY HOMES

Job DescriptionThe Guest Experience &amp; Reservations Lead ensures the delivery of a seamless and memorable guest journey for all Durrani Homes properties, from pre-arrival to post-departure, while also overseeing reservations management across all platforms. This role combines service excellence, reservations oversight, quality control, and team leadership to maintain high guest satisfaction, operational efficiency, and brand consistency.Core Responsibilities1. Guest Journey Oversight &amp; Workflow Execution<ul><li>Oversee all guest journey workflows including pre-check-in, check-in, in-house service, complaint handling, check-out, and feedback follow-up &mdash; ensuring SOP compliance and timely execution.</li></ul>2. Reservations Management &amp; Supervision<ul><li>Supervise reservations across OTAs, direct bookings, and corporate accounts.</li><li>Ensure timely response to booking inquiries and requests within SLA.</li><li>Monitor accuracy of reservation details (rates, dates, guest information) and minimize booking errors.</li><li>Liaise with Finance to ensure deposits, security deposits, and payments are tracked and reconciled.</li><li>Conduct weekly audits of reservations to ensure data accuracy across PMS and OTAs.</li><li>Train GROs/Reservations team on upselling techniques, reservation accuracy, and service standards.</li></ul>3. Quality Assurance &amp; Service Improvement<ul><li>Conduct random spot checks on guest communication, inspections, and reservation handling.</li><li>Maintain Guest Experience and Reservations Quality Checklists.</li><li>Review guest and reservation feedback trends weekly and prepare improvement plans.</li><li>Lead monthly refresher training sessions on SOPs, guest handling, and reservations accuracy.</li></ul>4. Team Leadership &amp; Performance Management<ul><li>Set weekly performance targets for GROs, Reservations staff, and bellboys.</li><li>Conduct weekly 1:1 performance reviews and coach team members.</li><li>Create recognition programs with HR for high performers.</li><li>Identify training needs and coordinate with HR.</li></ul>5. Guest Retention &amp; Loyalty Building<ul><li>Track repeat guest bookings and introduce personalized service gestures.</li><li>Ensure upselling and cross-selling strategies are implemented during reservations and pre-arrival communication.</li><li>Ensure VIP &amp; special guest protocols are executed flawlessly.</li></ul>6. Operational Coordination &amp; Issue Escalation<ul><li>Act as first escalation point for guest and reservation issues.</li><li>Liaise with Operations to resolve service or booking gaps.</li><li>Maintain a daily guest experience and reservations dashboard.</li></ul>7. Process Development &amp; Innovation<ul><li>Recommend process improvements in guest relations and reservations.</li><li>Test and evaluate new tools or automation features in PMS/CRM/OTAs.</li><li>Develop 'Service Recovery Scripts' and 'Reservation Handling Scripts' for GROs.</li></ul>8. Reporting &amp; Data Analysis<ul><li>Prepare weekly Guest Experience &amp; Reservations Reports.</li><li>Monitor occupancy, booking patterns, cancellations, and revenue leakage</li></ul>Prepare and submit the following reports on daily basis:<ul><li>Review Report</li><li>Early Check-In &amp; Check-Out Report</li><li>Daily Cash Deposit Report</li><li>Daily Damage &amp; Upselling Report</li><li>Guest Complaint Report</li><li>Build on the existing reporting and quality structure, ensuring reports are standardized, data-driven, and actionable.</li><li>Share quarterly improvement proposals based on guest and reservation insights.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How do you prioritize your daily tasks when managing multiple responsibilities like guest communication, reservations, and team supervision?</li></ul><ul><li>What systems or PMS software have you used in your previous roles ?</li></ul><ul><li>Two VIP guests are accidentally assigned the same premium unit. What do you do</li></ul><ul><li>How do you monitor reservation KPIs (occupancy, ADR, RevPAR, conversion rate) and what actions do you take if performance drops?</li></ul><ul><li>As Team Lead, how do you keep coordination between Reservations, Guest Relations, and Housekeeping?</li></ul><ul><li>How do you handle repeated lateness or grooming issues from a Guest Relations Officer bell boys?</li></ul>Language:<ul><li>English fluent (Required)</li><li>Arabic (Preferred)</li></ul>

Reservation cum Guest Relation Officer

Cargolux Airlines Intl.

<div><div>TASK RESPONSIBILITIES: 
The Officer ISC Sales Support acts as the key link between the India GSA and Cargolux&rsquo;s regional sales and operations teams. This role ensures optimal cargo capacity utilization, drives revenue growth, and delivers exceptional customer service while maintaining compliance and supporting digital transformation initiatives.
The main tasks include but are not limited to:
GSA (General Sales Agency) &amp; Sales Coordination<ul><li>
Act as the primary liaison between India GSA and Sales to ensure optimal cargo capacity allocation and revenue generation.</li><li>
Coordinate with sales, GSA, and regional operations teams to guarantee smooth cargo loading and compatibility across stations.</li><li>
Adapt to changing market conditions by implementing strategic initiatives that support flight rotations and maximize profitability.</li></ul> 
Coordinate GSA Quote &amp; Booking Management:<ul><li>
Ensure incoming quotes are managed in line with company guidelines, including prioritization, pricing strategy, and adjustments when parameters change.</li><li>
Ensure customer spot requests are responded to promptly and tailored quote options using Cargolux tools are provided.</li><li>
Oversee special cargo requirements with GSA, internal stakeholders and ensure loading feasibility with local operations.</li><li>
Monitor export truck planning with GSA, customers and providers to ensure timely delivery.</li></ul> 
Revenue Optimization &amp; Digital Sales: Promote Cargolux&rsquo;s value-added services and digital sales channels. Proactively follow up on offers and short-notice space availability to maximize revenue.
Customer Onboarding &amp; Service: Lead KYC procedures for new customers, collect tax details, and deliver excellent customer support. Address issues internally and encourage customers to use digital portals.
Knowledge Sharing &amp; Compliance: Stay updated on systems participate in training, and share knowledge with GSA staff and regional teams. Ensure adherence to compliance requirements and support internal processes.
<div></div>
</div><div>ESSENTIAL REQUIREMENTS FOR THE POSITION: 
<ul><li>Bachelor&rsquo;s degree in Business, Logistics, or related field.</li><li>
Minimum 3 years of experience in air cargo sales or operations.</li><li>
Strong knowledge of cargo booking systems and digital sales tools is considered an advantage.</li><li>
Excellent communication and coordination skills with a customer-focused mindset.</li><li>
Ability to manage multiple priorities in a fast-paced environment.</li><li>
Proficiency in MS Office and familiarity with compliance requirements.</li><li>
Knowledge: Understanding of air cargo industry, high proficiency in the English language.</li></ul>
<div></div>
</div><div>WORKING CONDITIONS: 
<ul><li>Flexibility with working hours is expected.</li><li>
The position is based in Dubai, UAE.</li><li>
A certificate of good conduct will be required.</li><li>
Occasional travel may be required.</li></ul></div></div><div></div>

Officer ISC Sales Support

Adecco

We have an AMAZING opportunity to join a growing business. They offer a great working environment and friendly team. Adecco are proud to be working exclusively with an expanding company who are seeking a Bookings Administrator Salary: £26,000 - £30,000 DOE Working days: Monday to Friday Working hours: 8.30am to 5.30pm Duration of contract: Permanent Location: Stanford le Hope Duties: <ul> <li>Participate in all day to day bookings</li><li>Assist with effective liaison, support and assistance between bookings/administration department and customers</li><li>Assist in checking rate confirmations</li><li>Sending invoices</li></ul> Skills: <ul> <li>Great communication skills</li><li>Great attention to detail</li><li>Strong IT skills - knowledge in Microsoft Office & Excel.</li><li>Experience in haulage - ideal but not essential</li></ul> Apply today to be considered for an interview Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Booking Administrator

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