boutique manager

Christian Dior

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p><b>Boutique Manager &ndash; Bahrain
</b></p><p>At Christian Dior Couture, we are more than a Maison. We are a community driven by excellence, creativity, and a deep commitment to people.
</p><p>We are currently looking for a <b>Boutique Manager </b>to lead one of our boutiques in Bahrain.
</p><p>This role is not only about managing a store. It is about bringing the Dior vision to life, building a high-performing team, and delivering an exceptional client experience that reflects the standards of the Maison.
</p><p><b>The Role
</b></p><p>As Boutique Manager, you are the leader of the boutique.
</p><p>You are responsible for driving business performance, developing your team, and ensuring that every client interaction reflects the highest level of luxury service.
</p><p>You act as a true ambassador of Dior, setting the tone, building a strong team culture, and ensuring excellence in execution across all aspects of the boutique.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Key Responsibilities
</b></p><p><b>Business Performance
</b></p><ul><li>Drive and exceed annual sales targets, ensuring strong commercial performance
</li><li>Monitor KPIs and take clear actions to improve results
</li><li>Identify opportunities to grow the business and strengthen the boutique&rsquo;s position in the market
</li></ul><p><b>Client Experience &amp; Clienteling
</b></p><ul><li>Lead by example on the floor, delivering exceptional client experience
</li><li>Develop a strong clienteling culture, ensuring long-term client relationships
</li><li>Ensure Dior standards are consistently applied across all touchpoints
</li></ul><p><b>Team Leadership &amp; Development
</b></p><ul><li>Build, lead, and inspire a high-performing team
</li><li>Coach and develop team members, supporting their growth and career progression
</li><li>Set clear objectives and follow up on performance regularly
</li><li>Foster a strong team spirit and a culture of accountability
</li></ul><p><b>Operations Excellence
</b></p><ul><li>Ensure smooth daily operations across all areas: merchandising, stock, VM, security, and housekeeping
</li><li>Oversee inventory processes and ensure accuracy
</li><li>Maintain strong control on stock management and minimize losses
</li><li>Ensure full compliance with company policies and procedures
</li></ul><p><b>Communication &amp; Alignment
</b></p><ul><li>Lead regular team briefings to review performance and share key updates
</li><li>Ensure clear and consistent communication with all stakeholders
</li><li>Act as a link between the boutique and the wider organization
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Profile
</b></p><ul><li>Minimum 5 years of experience in luxury retail
</li><li>Strong understanding of the luxury environment and client expectations
</li><li>Commercial mindset with a strong sense of ownership
</li><li>Natural leader with the ability to engage, develop, and challenge teams
</li><li>Strong communication and interpersonal skills
</li><li>Well-organized with strong attention to detail and follow-through
</li></ul><p>Flexible and available to support the business when needed
</p></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>CHRISTIAN DIOR
</i></b><br>
<b>MAISON
</b><br>
</h2><div><i>&ldquo;Whatever you do &ndash; whether for work or pleasure &ndash; do it with passion! Live with passion,&rdquo; </i>wrote Christian Dior.
<br>
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the m&eacute;tier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.</div></div></div></div></div></div></div><p></p>

Boutique manager Bahrain - Marassi

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>The Deputy Boutique Manager supports the Boutique Manager in driving the commercial success, operational excellence, and team development of the Solitaire boutique. As a key leader within the boutique, the role ensures Dior&rsquo;s standards of client experience, retail performance, and team engagement are consistently delivered. The Deputy Boutique Manager acts as a role model for the team and assumes responsibility for the boutique in the absence of the Boutique Manager.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><h1 class="jobSectionHeader"><b>Key Responsibilities
</b></h1><h2 class="jobSectionHeader"><b>Business Leadership &amp; Commercial Performance
</b></h2><ul><li>Support the Boutique Manager in achieving and exceeding boutique sales targets.
</li><li>Monitor key retail KPIs including sales turnover, conversion rate, average transaction value, and units per transaction.
</li><li>Lead daily business follow ups and sales briefings with the team.
</li><li>Identify opportunities to maximize boutique performance.
</li><li>Support cross category collaboration to optimize business results.
</li></ul><h2 class="jobSectionHeader"><b>Client Experience &amp; Client Development
</b></h2><ul><li>Ensure an exceptional luxury client experience aligned with Dior standards.
</li><li>Develop relationships with high value clients and VIPs.
</li><li>Encourage client appointments, private presentations, and client outreach.
</li><li>Support the team in building and maintaining strong client portfolios.
</li><li>Monitor consistency of service across the boutique.
</li></ul><h2 class="jobSectionHeader"><b>Team Leadership &amp; People Development
</b></h2><ul><li>Support the Boutique Manager in leading and motivating the team.
</li><li>Provide coaching on sales techniques and product knowledge.
</li><li>Ensure clear communication of targets and expectations.
</li><li>Support recruitment, onboarding, and team development.
</li><li>Participate in performance reviews and development plans.
</li></ul><h2 class="jobSectionHeader"><b>Boutique Operations &amp; Compliance
</b></h2><ul><li>Ensure smooth daily boutique operations.
</li><li>Oversee opening and closing procedures.
</li><li>Monitor stock management and inventory accuracy.
</li><li>Ensure compliance with company policies and procedures.
</li><li>Maintain visual merchandising and boutique presentation standards.
</li></ul><h2 class="jobSectionHeader"><b>Leadership Support
</b></h2><ul><li>Act as main support to the Boutique Manager.
</li><li>Take responsibility for the boutique in the absence of the Boutique Manager.
</li><li>Coordinate with regional teams including HR, Retail Operations, and Merchandising.
</li><li>Ensure clear communication across the boutique team.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><h2 class="jobSectionHeader"><b>Experience
</b></h2><ul><li>5 to 7 years experience in luxury retail.
</li><li>Previous supervisory or management experience.
</li><li>Proven track record in driving sales performance.
</li></ul><h2 class="jobSectionHeader"><b>Soft Skills
</b></h2><ul><li>Leadership and team influence
</li><li>Client centric mindset
</li><li>Strong interpersonal communication
</li><li>Problem solving and decision making
</li><li>Ability to work under pressure
</li><li>Adaptability and resilience
</li><li>High level of professionalism
</li><li>Accountability and ownership
</li><li>Team motivation and engagement
</li><li>Conflict management
</li></ul><h2 class="jobSectionHeader"><b>Hard Skills
</b></h2><ul><li>Luxury retail sales management
</li><li>Clienteling and CRM management
</li><li>Retail KPI monitoring and analysis
</li><li>Sales performance tracking
</li><li>Boutique operations management
</li><li>Inventory and stock control
</li><li>Cash handling and reporting
</li><li>Visual merchandising standards
</li><li>Team coaching and training
</li><li>Client portfolio management
</li><li>Microsoft Office and reporting tools
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>CHRISTIAN DIOR
</i></b><br>
<b>MAISON
</b><br>
</h2><div><i>&ldquo;Whatever you do &ndash; whether for work or pleasure &ndash; do it with passion! Live with passion,&rdquo; </i>wrote Christian Dior.
<br>
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the m&eacute;tier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.</div></div></div></div></div></div></div><p></p>

Deputy Boutique Manager – Solitaire Boutique, KSA

Cartier

<div>
 With a growing presence across the region, we are looking for an Area Sales Manager to lead and elevate the performance of our boutiques in Jeddah and Khobar.
 <br/>
 <br/>
 <strong>
  HOW WILL YOU MAKE AN IMPACT?
  <br/>
  <br/>
 </strong>
 As Area Sales Manager, you will play a key role in driving and elevating commercial performance and business growth across the boutique network.
 <br/>
 <br/>
 Working closely with Boutique Managers and cross-functional teams, you will translate strategy into action, identify growth opportunities, and ensure alignment with the Maison&rsquo;s standards and long-term vision.
 <br/>
 <br/>
 You will contribute to building a high-performing, client-centric boutique network in one of the Maison&rsquo;s key markets.
 <br/>
 <br/>
 <strong>
  WHAT WILL BE YOUR MISSION?
  <br/>
  <br/>
 </strong>
 <strong>
  Drive Commercial Performance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and drive performance across boutiques in Jeddah and Khobar
  </li>
  <li>
   Drive boutique performance across key KPIs (conversion, CRM engagement, average basket, appointments)
  </li>
  <li>
   Monitor results and implement targeted action plans to achieve business objectives
  </li>
  <li>
   Identify commercial opportunities and contribute to revenue growth strategies
  </li>
  <li>
   Analyze market trends, competitor activity, and client insights to inform decisions
  </li>
  <li>
   Partner with merchandising and supply chain to optimize stock and assortment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Lead &amp; Develop Teams
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coach and support Boutique Managers and retail teams to drive performance
  </li>
  <li>
   Contribute to recruitment, talent development, and succession planning
  </li>
  <li>
   Foster a culture of collaboration, accountability, and continuous improvement
  </li>
  <li>
   Partner with HR and L&amp;D to support learning and development initiatives
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Elevate Client Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Champion a client-centric mindset across all boutiques
  </li>
  <li>
   Drive CRM and clienteling initiatives, including engagement with VIP clients
  </li>
  <li>
   Support the delivery of in-store activations and client events
  </li>
  <li>
   Build strong relationships with key clients and local stakeholders
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ensure Operational &amp; Commercial Excellence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee boutique operations in line with Maison standards and policies
  </li>
  <li>
   Monitor stock management, audits, and inventory processes
  </li>
  <li>
   Support store openings, relocations, and continuous improvement initiatives
  </li>
  <li>
   Collaborate with internal stakeholders to ensure seamless execution
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Act as an Ambassador of the Maison
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Uphold Cartier&rsquo;s image, values, and service excellence
  </li>
  <li>
   Represent the Maison in internal and external engagements
  </li>
  <li>
   Collaborate with local and international stakeholders
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  HOW WILL YOU EXPERIENCE SUCCESS WITH US?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 10 years of experience in retail management
  </li>
  <li>
   Proven experience managing and developing large teams
  </li>
  <li>
   Strong commercial mindset with the ability to drive performance
  </li>
  <li>
   Excellent interpersonal and stakeholder management skills
  </li>
  <li>
   Experience in luxury retail is a plus
  </li>
  <li>
   Fluency in English; Arabic is a strong advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  WHAT DO WE OFFER?
  <br/>
  <br/>
 </strong>
 You will join a dynamic and evolving environment where you will contribute to shaping retail performance and client experience in a key market, while developing high-performing teams and supporting the Maison&rsquo;s continued growth.
</div>


Area Sales Manager – Jeddah

Heart of Iowa Antiques

<p><b>Heart of Iowa Antiques</b></p><p>Step into a unique role where history, art, and customer experience come together. At Heart of Iowa Antiques, you will manage the daily operations of an antique gallery, curate collections, and create an engaging shopping experience for collectors, designers, and visitors who appreciate rare and timeless pieces.</p><p>This is an exciting opportunity for someone who enjoys retail management, storytelling through products, and working with unique historical and decorative items in a creative retail environment.</p><p>Salary &amp; Benefits</p><ul><li>Competitive monthly salary: QAR 6,500 &ndash; 10,500 (based on experience)</li><li>Sales performance incentives</li><li>Health insurance coverage</li><li>Paid annual leave and public holidays</li><li>Staff discounts on selected antique items</li><li>Training in antiques evaluation and retail curation</li><li>Career growth into senior gallery or retail management roles</li></ul><p>Work Schedule</p><ul><li>Full-time position</li><li>8 hours per day</li><li>6 days per week</li><li>Retail-based schedule including weekends and peak hours</li></ul><p>Key Responsibilities</p><ul><li>Manage daily operations of the antique gallery</li><li>Oversee product display, layout, and visual merchandising</li><li>Assist customers with product selection and purchase decisions</li><li>Manage inventory tracking and stock organization</li><li>Coordinate sourcing and acquisition of antique items</li><li>Maintain product descriptions, pricing, and catalog records</li><li>Ensure gallery cleanliness, presentation, and organization</li><li>Handle customer inquiries, sales, and after-sales support</li><li>Build relationships with collectors, designers, and buyers</li><li>Support marketing and promotional activities for gallery items</li></ul><p>Skills for This Role</p><ul><li>Retail management and customer service experience</li><li>Knowledge of antiques, collectibles, or luxury retail items</li><li>Visual merchandising and product display skills</li><li>Sales and negotiation abilities</li><li>Inventory management and organization skills</li><li>Strong communication and interpersonal skills</li><li>Attention to detail and product presentation</li><li>Basic marketing and promotional understanding</li><li>Time management and multitasking abilities</li><li>Passion for art, history, and collectible items</li></ul><p>Requirements</p><ul><li>Diploma or bachelor&rsquo;s degree in Business, Retail Management, Arts, or related field preferred</li><li>Proven experience in retail, gallery, or boutique management</li><li>Interest or background in antiques or collectible items is an advantage</li><li>Strong customer service and sales experience</li><li>Ability to manage daily operations independently</li><li>Professional and customer-focused attitude</li></ul><p>About the Company</p><p><b>Heart of Iowa Antiques</b> is a specialty antique gallery based in Qatar offering carefully curated vintage furniture, d&eacute;cor, collectibles, and rare items. We focus on preserving history while providing unique pieces for collectors and interior design enthusiasts.</p><p>Why Work With Us</p><ul><li>Work with unique and rare antique collections</li><li>Creative and culturally rich retail environment</li><li>Direct interaction with collectors and design professionals</li><li>Opportunities to grow in luxury retail and gallery management</li><li>Supportive and detail-focused team culture</li></ul><p>Ready to Apply?</p><p>If you have a passion for antiques, retail, and creating memorable customer experiences, apply today.</p><p>الراتب المدفوع: QAR٦٬٥٠٠٫٠٠&nbsp;لكل شهر</p><p>موقع العمل: بشكل شخصي</p>

Antique Gallery Manager

CHANEL

<div>
 Position based in Fashion &amp; WFJ Boutique, Mall of the Emirates.
 <br/>
 <br/>
 <strong>
  CONTEXT &amp; ENVIRONMENT
  <br/>
  <br/>
 </strong>
 <em>
  CHANEL continuously evolves in its search for perfection. In a demanding and constantly changing context
 </em>
 <em>
  , the Operations Manager is in charge of all the support and back-office activities (inventory, maintenance, aftersales, cash, admin and security) for the Fashion &amp; Watches &amp; Fine Jewelry Twin Boutique.
  <br/>
  <br/>
 </em>
 <em>
  Combining strong leadership, a strong team spirit, a passion for fashion and a strong analytical mind, he/she is contributing directly to optimize the results of the boutique in respect of the commercial strategy and the image of the house. Organized, curious and attentive, he/she works closely with his/her team and promotes collaboration and achievement of results to help make CHANEL the ultimate reference in luxury.
  <br/>
  <br/>
 </em>
 <strong>
  KEY PARTNERS:
  <br/>
  <br/>
 </strong>
 Reporting to the Boutique Director, the Operations Manager has several key partners:
 <br/>
 <br/>
 <strong>
  Internally:
 </strong>
 Stock, Administration, Cash and Aftersales teams; Boutique Management, Fashion Advisors, Fashion &amp; WFJ Boutiques in UAE; Store Planning.
 <br/>
 <br/>
 <strong>
  Externally:
 </strong>
 Security; Suppliers; Vendors; Other bodies in the Luxury Retail sector.
 <br/>
 <br/>
 <strong>
  IN THIS METIER, YOU ARE ENERGISED BY:
  <br/>
  <br/>
 </strong>
 <strong>
  Management of Back Office Team
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Managing the Stock, Aftersales, Cash and Administration functions within the boutique.
  </li>
  <li>
   Ensuring the team has a good understanding and deployment of the House&rsquo;s strategy.
  </li>
  <li>
   Managing and animating his/her team to foster collaboration and enthusiasm across roles and missions.
  </li>
  <li>
   Motivating the team towards the achievement of their objectives via appraisals and follow-ups.
  </li>
  <li>
   Defining the priority actions for your team&rsquo;s development and monitoring them.
  </li>
  <li>
   Being a support and a pro-active force to his/her team in the search for solutions and optimization of the organization.
  </li>
  <li>
   Collaborating with the boutique management to align all the retail teams with CHANEL&rsquo;s strategy.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Piloting the Business
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Being a strategic partner to the Boutique Director.
  </li>
  <li>
   Analyzing sales and results of the boutique on a regular basis, ensuring positive progress towards the objective, proactively alerting on KPIs and suggesting action plans.
  </li>
  <li>
   Supporting Boutique Management with the analysis of the KPIs for each business activity: monthly coverage, sell-through and slow sellers, and accompanying each category action plan with relevant feedback and data.
  </li>
  <li>
   Carrying out specific studies necessary for Boutique Management and being a force of proposal on complementary analysis in connection with the business and strategy.
  </li>
  <li>
   Working closely with the Boutique Management to facilitate buying decisions in collaboration with buying function in the Head Office through detailed analysis.
  </li>
  <li>
   Supervising inventory management, preparing the annual inventory and optimizing regular inventory process alongside the Stock Manager.
  </li>
  <li>
   Managing the Aftersales operations in an innovative way to ensure optimal client satisfaction in line with the CHANEL standards alongside the Aftersales Manager.
  </li>
  <li>
   Ensuring appropriate scheduling of team members in line with legal and CHANEL requirements, and overseeing Police/Mall permits together with the Administration Supervisor.
  </li>
  <li>
   Ensure that all cash procedures and guidelines are implemented and followed as per the standards with the support of the Cashier Manager.
  </li>
  <li>
   Guaranteeing and setting up the necessary security devices and procedures for the boutique, goods and people.
  </li>
  <li>
   Monitoring that boutique purchases remain within the allocated budget.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Being an Ambassador of the Brand
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contributing to projects and sharing the CHANEL vision with the team.
  </li>
  <li>
   Representing the CHANEL standards in front of external bodies as well as with key individuals in Mall Management.
  </li>
  <li>
   Ensuring the boutique&rsquo;s procedures and boutique Charter are implemented and respected.
  </li>
  <li>
   Using Chanel Brand Image as a filter in decision making.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  KEY COMPETENCIES &amp; REQUIREMENTS:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Natural leadership and strong managerial skills.
  </li>
  <li>
   Guarantor of exemplarity, accuracy and detail-oriented mindset.
  </li>
  <li>
   Ability to adapt to an ever-changing environment and lead with excellent interpersonal skills.
  </li>
  <li>
   Passion for projects and is a strong project leader.
  </li>
  <li>
   Organized, rigorous and reliable.
  </li>
  <li>
   Perceives change as an opportunity and remains objective in the face of uncertainty.
  </li>
  <li>
   Curious and innovative with strong analytical skills and results oriented.
  </li>
  <li>
   Sensitive to the Fashion environment and its products.
  </li>
  <li>
   Mastery of MS Excel and digital tools.
   <br/>
  </li>
 </ul>
</div>


Operations Manager - MOE

<div><div>Part-time basis with 6-months fixed contract.</div><div></div><div>
Position based in Watches &amp; Fine Jewelry Boutique in Galleria Mall, Abu Dhabi.</div><div></div><div>
CONTEXT &amp; ENVIRONMENT</div><div></div><div>
As the Watches &amp; Fine Jewelry Operations Coordinator, you will be responsible for the boutique stock management and logistics - inventory control, shipment coordination, reporting, and quality control - while also handling administrative tasks - permits, scheduling and supplier coordination - ensuring efficient operations in line with CHANEL's standards and procedures.</div><div></div><div>
KEY PARTNERS:</div><div></div><div>
Reporting to the Watches &amp; Fine Jewelry Sales Manager, the Operations Coordinator has several key partners:</div><div></div><div>
Internally: Sales Assistants, Fashion Operations Manager, WFJ Business Development, Administration and Operation.</div><div></div><div>
Externally: WFJ Boutiques in UAE, suppliers and vendors.</div><div></div><div>
IN THIS METIER, WE ARE ENERGISED BY:</div><div></div><div>
Stock Management:</div><ul><li>
Manage the stock flow within the boutique (deliveries, transfers, special orders, stock rebalancing, reserved products).</li><li>
Coordinate WFJ logistics with Brinks, including high-value shipments and validation.</li><li>
Plan rolling inventories in compliance with the House&rsquo;s strategy and events.</li><li>
Analyze inventory results and follow up on subsequent processes.</li><li>
Share stock inventory report to finance on monthly basis.</li><li>
Conduct stock quality control and report and coordinate pieces in aftersales care.</li><li>
Manage PLV and aftersales care tools stock inventory (boxes, bags, ribbons, aftersales tools).</li></ul><div></div><div>
Administration:</div><ul><li>
Coordinate ordering of boutique supplies and reception of invoices in Coupa.</li><li>
Processing and application of police and mall permits.</li><li>
Prepare and maintain the monthly schedule in My Schedule App, including planning and managing team leaves.</li><li>
Coordinate new joiner arrivals and support induction preparation.</li><li>
Act as the main point of contact for maintenance and facility-related matters, liaising with the Store Planning team.</li></ul><div></div><div>
Boutique Operations:</div><ul><li>
Managing the safe and back of house organization in line with CHANEL's standards.</li><li>
Ensure that all procedures are respected and followed.</li><li>
Propose and implement proactively new procedures if needed.</li><li>
Follow best practices and process in the interest of the boutique efficiency.</li></ul><div></div><div>
KEY COMPETENCIES &amp; REQUIREMENTS:</div><ul><li>
You have excellent organizational and planning skills, with strong analytics skills.</li><li>
You are proficient in using computer systems and digital tools.</li><li>
Your ability to react quickly together with your excellent interpersonal skills will be real assets to succeed in this position.</li><li>
Excellent spoken and written English skills is requested.</li></ul></div>

Operations Coordinator - Abu Dhabi

Hotel Royal

<p><b>General Manager - Hotel Royal</b></p><p><b>About Us</b></p><p>Royal Hotel is a 40-room 1923 Art Deco boutique property in the heart of Long Beach's East Village Arts District. We're a family run, customer first, independent hotel with a warm, design-forward personality &mdash; and we're looking for a hands-on GM who is creative and innovative and takes genuine pride in running a tight, guest-focused operation.</p><p><b>The Role</b></p><p>You'll be the owner's eyes, ears, and right hand on property. This is a true operator role &mdash; you'll oversee daily hotel operations, lead and hold staff accountable, manage purchasing and vendor relationships, and ensure guests consistently have an exceptional experience. You'll report directly to ownership and be expected to run the property with integrity and initiative. The best part is you will have autonomy without micro-management and the freedom to try new initiatives, tech, and anything that will keep us ahead of our slower moving branded competitors.</p><p><b>What You'll Own</b></p><ul><li>Day-to-day hotel operations: front desk, housekeeping, maintenance, and guest relations</li><li><b>Independent initiatives to help boost profitability including guest upsells, micro markets, local business tie ins, etc. with possible profit sharing/commissions for each</b></li><li>Staff scheduling, training, performance management, and accountability</li><li>Purchasing controls &mdash; vendor sourcing, purchase approvals, and inventory tracking</li><li>Guest satisfaction and resolution of any issues that arise on property</li><li>Property maintenance coordination and vendor relationships</li><li>Compliance with health, safety, and local regulations</li><li>Accurate use of the property management system (Cloudbeds) and daily reporting to ownership</li></ul><p>What We're Looking For</p><ul><li><b>Experience managing a boutique or independent hotel</b></li></ul><p><i>Required</i></p><ul><li><b>Hands-on familiarity with Cloudbeds or a comparable PMS</b></li></ul><p><i>Required</i></p><ul><li><b>Demonstrated experience managing purchasing, vendors, and supply budgets</b></li></ul><p><i>Required</i></p><ul><li><b>Bilingual English/Spanish</b></li></ul><p><i>Required</i></p><ul><li>Strong leadership presence &mdash; someone staff respect and guests remember</li><li>Detail-oriented, organized, and comfortable being accountable to an owner</li><li>Lives within a reasonable commute of Long Beach</li></ul><p>Pay: $70,000.00 - $95,000.00 per year</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>1. Do you have experience managing a boutique or independent hotel (not a branded chain?</li></ul><p>2. Have you used a Property Management System such as Cloudbeds, WebRezPro, Little Hotelier, or similar?</p><p>Work Location: In person</p>

Boutique Hotel General Manager - Hotel Royal

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