boutique manager

Spa Stella Maris

Job Overview We are seeking an energetic and dynamic Retail Boutique Manager to lead our retail operations with enthusiasm and strategic vision. In this pivotal role, you will oversee daily store activities, merchandise the store, and ensure exceptional customer experiences. Your leadership will drive sales growth, optimize inventory management, and uphold the highest standards of store presentation and customer service. This position offers a fantastic opportunity for a proactive candidate passionate about fashion to make a meaningful impact in a vibrant shopping environment.Duties<ul><li>Manage all aspects of store operations, including sales, inventory control, merchandising, customer service and outreach to ensure smooth daily functioning.</li><li>Handle POS systems management, website sales, social media presentations, boutique memberships and more.</li><li>Implement marketing initiatives, and merchandising plans to maximize sales potential and enhance store presentation.</li><li>Conduct periodic in store parties and events</li><li>Utilize strong communication skills to ensure excellent customer interactions while maintaining phone etiquette and professional demeanor at all times.</li></ul>Experience<ul><li>Proven management experience in retail fashion setting.</li><li>Demonstrated success in retail sales management.</li><li>Strong organizational skills with experience in inventory management, bookkeeping, and cash handling.</li><li>Excellent fashion sense.</li><li>We value proactive individuals who excel at organizing who will bring energy and professionalism every day</li></ul>Pay: $17.00 - $22.00 per hourWork Location: In person

Retail boutique manager

CHAUMET

<div>
 
 Le poste
 
 
 
 
 Located in the heart of Place Vendome, the Maison Chaumet is a major actor in the luxury sector and represents the symbol of the Parisian jewellery excellence since its creation in 1780. Thanks to its exceptional knowledge passed from one generation to the other, Chaumet&rsquo;s history is merged with the French History and that of the Empress Jos&eacute;phine. Currently in transformation and anchored in modernity, Maison Chaumet is now part of a global repositioning context with strong growth in sales within the LVMH group.
 
 
 
 In this dynamic and challenging growth context, you will have the opportunity to contribute to the development of Chaumet Middle East as the
 
 Assistant Boutique Manager of The Avenues in Kuwait.
 
 
 
 You will represent the Maison by:
 
 
 Being the second leader in charge of the boutique in The Avenues, Kuwait. He/she works closely with the Boutique Manager to contribute to run properly the Boutique, meeting KPI&rsquo;s and striving to achieve assigned goals. He/she is responsible for clienteling, commercial performance, visual merchandising, operations, sales, profitability, team and management.
 
 
 
 Les missions
 
 
 
 
 Commercial Performance &amp; Business Growth
 
 
 
 <ul>
 <li>
 Sales &amp; KPI Excellence: Optimize sales performance and consistently exceed ambitious targets and KPIs, ensuring alignment with Maison Chaumet's global objectives and upholding the highest standards of client reception and boutique attractiveness.
 </li>
 <li>
 Strategic Client Development: Identify and implement strategies for "up-selling" and cross-selling, focusing on Chaumet's iconic collections to enhance average transaction value and drive new client acquisition.
 </li>
 <li>
 Operational Efficiency: Proactively optimize boutique activities to enhance efficiency, productivity, and profitability, supported by insightful sales and KPI analysis.
 
 
 </li>
 </ul>
 
 Boutique Management &amp; Team Leadership
 
 
 
 <ul>
 <li>
 Team Inspiration: Inspire, motivate, and empower team members to achieve individual and collective sales and service excellence, fostering a collaborative and high-performing environment.
 </li>
 <li>
 Operational Oversight: Ensure flawless day-to-day operations, including pristine boutique maintenance, impeccable service standards, precise cash desk management, efficient after-sales service, and strategic staff scheduling.
 </li>
 <li>
 Leadership Support: Actively assist the Boutique Manager in all aspects of boutique operations, contributing to strategic decision-making and continuous team development.
 </li>
 <li>
 Market Intelligence: Monitor luxury market trends and competitor activities to maintain Chaumet's competitive edge.
 
 
 </li>
 </ul>
 
 Clienteling &amp; Relationship Mastery
 
 
 
 <ul>
 <li>
 Elite Client Management: Develop and enrich a high-value client database, serving as a trusted point of contact to maximize client engagement and long-term relationships with Chaumet.
 </li>
 <li>
 Personalized Client Experiences: Implement advanced strategies to retain and upgrade clientele through personalized outreach and the expert utilization of CRM and clienteling tools.
 </li>
 <li>
 Service Perfection: Drive continuous improvement in client experience, developing action plans to consistently exceed expectations and elevate Mystery Shopper results.
 
 
 </li>
 </ul>
 
 Chaumet Brand Ambassador
 
 
 
 <ul>
 <li>
 Maison Storyteller: Be an exemplary ambassador for Chaumet, passionately promoting its rich heritage, craftsmanship, and unique creations through compelling storytelling that creates emotional connections with clients.
 </li>
 <li>
 Visual Excellence: Ensure the precise implementation and maintenance of visual merchandising guidelines, reflecting Chaumet's prestige and aesthetic vision.
 </li>
 <li>
 Values &amp; Projects: Actively embody and promote Chaumet's values, contributing to Maison projects and delivering unforgettable, culturally rich client moments.
 
 
 </li>
 </ul>
 
 Votre profil
 
 
 
 <ul>
 <li>
 8-9 years progressive luxury retail experience, with 2+ years in a supervisory/management role (e.g., Supervisor, Deputy Store Manager, Assistant Boutique Manager), preferably in luxury jewellery.
 </li>
 <li>
 Bachelor's Degree or equivalent is preferred
 </li>
 <li>
 Fluent English required; fluency in Arabic is strongly preferred.
 </li>
 <li>
 Strong commercial drive, goal-oriented, passionate about luxury jewellery
 </li>
 <li>
 Excellent administrative and financial acumen, proficient in retail management systems.
 </li>
 <li>
 Highly empathetic, exceptional interpersonal and client-centric skills (storytelling, communication), strong business acumen, and proven strong leadership abilities.
 </li>
 </ul>
</div>

Assistant Boutique Manager - Kuwait

Chaumet

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Located in the heart of Place Vendome, the Maison Chaumet is a major actor in the luxury sector and represents the symbol of the Parisian jewellery excellence since its creation in 1780. Thanks to its exceptional knowledge passed from one generation to the other, Chaumet&rsquo;s history is merged with the French History and that of the Empress Jos&eacute;phine. Currently in transformation and anchored in modernity, Maison Chaumet is now part of a global repositioning context with strong growth in sales within the LVMH group.
In this dynamic and challenging growth context, you will have the opportunity to contribute to the development of Chaumet Middle East as the Assistant Boutique Manager of The Avenues in Kuwait.
You will represent the Maison by:
Being the second leader in charge of the boutique in The Avenues, Kuwait. He/she works closely with the Boutique Manager to contribute to run properly the Boutique, meeting KPI&rsquo;s and striving to achieve assigned goals. He/she is responsible for clienteling, commercial performance, visual merchandising, operations, sales, profitability, team and management. 
 
 
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Commercial Performance &amp; Business Growth 
 
 
<ul><li>Sales &amp; KPI Excellence: Optimize sales performance and consistently exceed ambitious targets and KPIs, ensuring alignment with Maison Chaumet's global objectives and upholding the highest standards of client reception and boutique attractiveness.
</li><li>Strategic Client Development: Identify and implement strategies for &quot;up-selling&quot; and cross-selling, focusing on Chaumet's iconic collections to enhance average transaction value and drive new client acquisition.
</li><li>Operational Efficiency: Proactively optimize boutique activities to enhance efficiency, productivity, and profitability, supported by insightful sales and KPI analysis. 
</li></ul> 
Boutique Management &amp; Team Leadership 
 
 
<ul><li>Team Inspiration: Inspire, motivate, and empower team members to achieve individual and collective sales and service excellence, fostering a collaborative and high-performing environment.
</li><li>Operational Oversight: Ensure flawless day-to-day operations, including pristine boutique maintenance, impeccable service standards, precise cash desk management, efficient after-sales service, and strategic staff scheduling.
</li><li>Leadership Support: Actively assist the Boutique Manager in all aspects of boutique operations, contributing to strategic decision-making and continuous team development.
</li><li>Market Intelligence: Monitor luxury market trends and competitor activities to maintain Chaumet's competitive edge. 
 
 
 
</li></ul>Clienteling &amp; Relationship Mastery 
 
 
<ul><li>Elite Client Management: Develop and enrich a high-value client database, serving as a trusted point of contact to maximize client engagement and long-term relationships with Chaumet.
</li><li>Personalized Client Experiences: Implement advanced strategies to retain and upgrade clientele through personalized outreach and the expert utilization of CRM and clienteling tools.
</li><li>Service Perfection: Drive continuous improvement in client experience, developing action plans to consistently exceed expectations and elevate Mystery Shopper results. 
 
 
 
</li></ul>Chaumet Brand Ambassador 
 
 
<ul><li>Maison Storyteller: Be an exemplary ambassador for Chaumet, passionately promoting its rich heritage, craftsmanship, and unique creations through compelling storytelling that creates emotional connections with clients.
</li><li>Visual Excellence: Ensure the precise implementation and maintenance of visual merchandising guidelines, reflecting Chaumet's prestige and aesthetic vision.
</li><li>Values &amp; Projects: Actively embody and promote Chaumet's values, contributing to Maison projects and delivering unforgettable, culturally rich client moments.
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3><ul><li>8-9 years progressive luxury retail experience, with 2+ years in a supervisory/management role (e.g., Supervisor, Deputy Store Manager, Assistant Boutique Manager), preferably in luxury jewellery.
</li><li>Bachelor's Degree or equivalent is preferred
</li><li>Fluent English required; fluency in Arabic is strongly preferred.
</li><li>Strong commercial drive, goal-oriented, passionate about luxury jewellery
</li><li>Excellent administrative and financial acumen, proficient in retail management systems.
</li><li>Highly empathetic, exceptional interpersonal and client-centric skills (storytelling, communication), strong business acumen, and proven strong leadership abilities.
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">CHAUMET
 
MAISON
 
</h2><div>In the heart of Place Vend&ocirc;me in Paris, Chaumet crafts jewelry that melds audacity and elegance. Combining tradition and modernity, the artisans of Chaumet&rsquo;s High Jewelry workshop pass on their exceptional know-how to create masterpieces of lightness and movement, including the Maison&rsquo;s famed tiaras. Chaumet&rsquo;s emblematic collections are inspired by the multi-faceted personality of Empress Jos&eacute;phine, the Maison&rsquo;s first prestigious client, who designated Chaumet as her official jeweler. Since the founding of the Maison in 1780, Chaumet&rsquo;s timeless style has continually evolved with the times and influences of the world for more than 240 years.
 
The first jeweler to set up shop on Place Vend&ocirc;me in 1812, Chaumet has made this mythic nexus of Parisian jewelry its beating heart. Chaumet celebrated its 240th anniversary in 2020 with the inauguration of its magnificently renovated address at 12, Place Vend&ocirc;me. Bridging tradition and modernity, 12 Vend&ocirc;me embodies the soul of Chaumet through three exceptional spaces: the boutique welcoming clients, the historic grand salons &ndash; notably the Salon Chopin &ndash; and the High Jewelry workshop, where dreams come alive&hellip;.</div></div></div></div></div></div></div>

Christian Dior

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>The Deputy Boutique Manager supports the Boutique Manager in driving the commercial success, operational excellence, and team development of the Solitaire boutique. As a key leader within the boutique, the role ensures Dior&rsquo;s standards of client experience, retail performance, and team engagement are consistently delivered. The Deputy Boutique Manager acts as a role model for the team and assumes responsibility for the boutique in the absence of the Boutique Manager. 
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Business Leadership &amp; Commercial Performance 
<ul><li>Support the Boutique Manager in achieving and exceeding boutique sales targets. 
</li></ul><ul><li>Monitor key retail KPIs including sales turnover, conversion rate, average transaction value, and units per transaction. 
</li></ul><ul><li>Lead daily business follow ups and sales briefings with the team. 
</li></ul><ul><li>Identify opportunities to maximize boutique performance. 
</li></ul><ul><li>Support cross category collaboration to optimize business results. 
</li></ul>Client Experience &amp; Client Development 
<ul><li>Ensure an exceptional luxury client experience aligned with Dior standards. 
</li></ul><ul><li>Develop relationships with high value clients and VIPs. 
</li></ul><ul><li>Encourage client appointments, private presentations, and client outreach. 
</li></ul><ul><li>Support the team in building and maintaining strong client portfolios. 
</li></ul><ul><li>Monitor consistency of service across the boutique. 
</li></ul>Team Leadership &amp; People Development 
<ul><li>Support the Boutique Manager in leading and motivating the team. 
</li></ul><ul><li>Provide coaching on sales techniques and product knowledge. 
</li></ul><ul><li>Ensure clear communication of targets and expectations. 
</li></ul><ul><li>Support recruitment, onboarding, and team development. 
</li></ul><ul><li>Participate in performance reviews and development plans. 
</li></ul>Boutique Operations &amp; Compliance 
<ul><li>Ensure smooth daily boutique operations. 
</li></ul><ul><li>Oversee opening and closing procedures. 
</li></ul><ul><li>Monitor stock management and inventory accuracy. 
</li></ul><ul><li>Ensure compliance with company policies and procedures. 
</li></ul><ul><li>Maintain visual merchandising and boutique presentation standards. 
</li></ul>Leadership Support 
<ul><li>Act as main support to the Boutique Manager. 
</li></ul><ul><li>Take responsibility for the boutique in the absence of the Boutique Manager. 
</li></ul><ul><li>Coordinate with regional teams including HR, Retail Operations, and Merchandising. 
</li></ul><ul><li>Ensure clear communication across the boutique team. 
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3>Experience 
<ul><li>5 to 7 years experience in luxury retail. 
</li></ul><ul><li>Previous supervisory or management experience. 
</li></ul><ul><li>Proven track record in driving sales performance. 
</li></ul>Soft Skills 
<ul><li>Leadership and team influence 
</li></ul><ul><li>Client centric mindset 
</li></ul><ul><li>Strong interpersonal communication 
</li></ul><ul><li>Problem solving and decision making 
</li></ul><ul><li>Ability to work under pressure 
</li></ul><ul><li>Adaptability and resilience 
</li></ul><ul><li>High level of professionalism 
</li></ul><ul><li>Accountability and ownership 
</li></ul><ul><li>Team motivation and engagement 
</li></ul><ul><li>Conflict management 
</li></ul>Hard Skills 
<ul><li>Luxury retail sales management 
</li></ul><ul><li>Clienteling and CRM management 
</li></ul><ul><li>Retail KPI monitoring and analysis 
</li></ul><ul><li>Sales performance tracking 
</li></ul><ul><li>Boutique operations management 
</li></ul><ul><li>Inventory and stock control 
</li></ul><ul><li>Cash handling and reporting 
</li></ul><ul><li>Visual merchandising standards 
</li></ul><ul><li>Team coaching and training 
</li></ul><ul><li>Client portfolio management 
</li></ul><ul><li>Microsoft Office and reporting tools 
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">CHRISTIAN DIOR
 
MAISON
 
</h2><div>&ldquo;Whatever you do &ndash; whether for work or pleasure &ndash; do it with passion! Live with passion,&rdquo; wrote Christian Dior.
 
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the m&eacute;tier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.</div></div></div></div></div></div></div>

Deputy Boutique Manager Riyadh KSA- ONLY SAUDI Nationals

Cartier

<div>
 <ul>
 <li>
 Please submit your application and CV in English **
 
 
 </li>
 </ul>
 As a true ambassador of Cartier, you will actively participate in the success of the boutique. You will lead by example and act as a Manager in the absence of the boutique manager and other deputies. You will oversee all boutique activities, as well as look after team management and people development, and the boutique singularity.
 
 
 
 How Will You Make An Impact
 
 
 
 The main mission of the
 
 Boutique Operations Manager
 
 is to manage operations flow and client service excellence in the Boutique
 
 
 In this role, he/she will support the Boutique Manager in ensuring the smooth and efficient running of all operational aspects of the business and inspire the wider team around a shared vision.
 
 
 The
 
 Boutique Operations Manager
 
 will act as true Ambassador of the Maison and play a crucial role in enabling the success of the Boutique.
 
 
 
 Operations &amp; Client Services (CS)
 
 
 
 <ul>
 <li>
 Provide guidance and support for the teams, which include 3 BOH admin, 3 Cashiers and 3 CS executive, focusing on performance, development and training
 </li>
 <li>
 Ensure that daily, weekly and monthly counts/inventory are conducted accurately and efficiently
 </li>
 <li>
 Regularly check all daily documentation for completeness, ensuring that all records are maintained properly
 </li>
 <li>
 Ensure that the Boutique is always prepared for audits, maintaining and processes to pass it
 </li>
 <li>
 Confirm that all team members are knowledgeable about procedures and running compliant business
 </li>
 <li>
 Analysis of the products in the Boutique to identify trends and opportunities for improvement
 </li>
 <li>
 Ensure that CS transactions are running smoothly and following up closely by CS team
 </li>
 <li>
 Follow up closely WFC , Quick service registrations and team elevates CS client experience
 </li>
 <li>
 Collaborate closely with Logistics Team
 </li>
 <li>
 Conduct meetings with teams, identify needs and guide them for planning their work tasks
 </li>
 <li>
 Contribute to Continuous Improvement with BOH, Cashier and CS team
 </li>
 <li>
 Take the initiative to adjust replenishment quantities based on operational needs, ensure optimal stock levels to meet clients demands
 </li>
 <li>
 Ensure that all products are stored according to safety regulations, maintaining a safe environment
 </li>
 <li>
 Ensure that incoming deliveries are unpacked and organized promptly
 </li>
 <li>
 Ensure all cash register closures are completed accurately and without errors
 </li>
 <li>
 Facilitate close communications with departments in office, including Finance, Operations, Commercial, Security, IT
 </li>
 <li>
 To be someone who is focused on advancing existing processes, enhancing operations and adding value to the Boutique overall performance.
 
 
 </li>
 </ul>
 
 Boutique Singularity
 
 
 
 <ul>
 <li>
 Participate in the definition of the boutique vision hand in hand with the Boutique Director/Manager.
 </li>
 <li>
 Guarantee the implementation of the boutique action plans, realizing regular monitoring.
 </li>
 <li>
 Understand and anticipate future trends of the luxury industry.
 
 
 </li>
 </ul>
 
 Team Management &amp; People Development
 
 
 
 <ul>
 <li>
 Manage &amp; lead the teams.
 </li>
 <li>
 Participate in the recruitment of team members and ensure an efficient integration, induction and probation.
 </li>
 <li>
 Responsible for creating a pipeline of internal and external talents.
 </li>
 <li>
 Translate, communicate, and motivate teams around the strategy and vision of the Maison.
 </li>
 <li>
 Ensure all teams members have a set of individual objectives matching the boutique and the market ambition.
 </li>
 <li>
 Manage the evaluation of the individual performance and identify members with high potential and ensure a singular and adapted development plan is curated &amp; communicated accordingly.
 </li>
 <li>
 Act as an inclusive leader to ensure every team member is respected and has a voice.
 </li>
 <li>
 Responsible for the respect of all brand and Maison policies, procedures and guidelines.
 </li>
 <li>
 Act as a resourceful Manager finding solutions and seeking new ways to engage the hospitality and client service teams into the &ldquo;New Retail&rdquo;.
 </li>
 <li>
 Lead by example contributing to all boutique shifts, including morning, evening or week-end shifts.
 </li>
 <li>
 Responsible of the Boutique schedule definition based on commercial needs and aligning with other Deputies, who in turn is responsible to consolidate and communicate all departments&rsquo; as one.
 
 
 </li>
 </ul>
 
 What Are We Looking For
 
 
 
 <ul>
 <li>
 Minimum of 5 years of professional experience in a client-facing industry, preferably Luxury Retail or Luxury Hospitality.
 </li>
 <li>
 Strong operational and analytical acumen in understanding Retail Performance and Productity Aspects
 </li>
 <li>
 Strong drive for excellence and results, making every client experience unique.
 </li>
 <li>
 High level of initiative and ability to inspire others around shared visions.
 </li>
 <li>
 Excellent communication skills and interpersonal skills with the ability to interact/collaborate within a team.
 </li>
 <li>
 Experience in using Microsoft Office Suite.
 </li>
 <li>
 Fluent preferably in multiple languages with spoken and written English and Turkish mandatory (Additional language skills are a plus).
 
 
 </li>
 </ul>
 
 What Do We Offer
 
 
 
 At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.
 
 
 We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.
 
 
 We offer an energizing environment for career growth and the opportunity to contribute your individual vision to a legacy of creativity.
 
 
 We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.
 
 
 
 Join us at Cartier, a place like no other, forever moving forward.
 
</div>

Boutique Operations Manager - Istinye Park

Miraval Resorts & Spas

<div>
 
 
 Be Part of Something Transformational
 
 
 
 
 
 
 
 Red Sea Global
 
 is honored to partner with
 
 Miraval The Red Sea
 
 who marks the pioneering expansion for
 
 Miraval Resorts &amp; Spas
 
 into the Kingdom of Saudi Arabia, bringing three decades of wellness expertise to one of the world's most pristine marine environments.
 
 
 
 
 
 As part of the Hyatt portfolio and The Red Sea Project, this transformative destination continues
 
 Miraval Resorts and Spas
 
 , legacy as a global leader in luxury wellness, offering transformational and immersive experiences that nurture physical and emotional wellbeing. The adults only, all inclusive, digital detox sanctuary welcomes all to discover "A Life In Balance" through mindful connection with nature's extraordinary beauty along Saudi Arabia's Red Sea coast
 
 
 We are now inviting passionate, grounded, and growth-minded individuals to join us in shaping this extraordinary journey. Want to be part of a visionary brand shaping the future of wellness? this is your opportunity.
 
 
 
 
 
 Welcome to
 
 Miraval The Red Sea
 
 :
 
 Where Wellness is a Way of Life.
 
 
 
 
 
 
 
 
 GENERAL ROLE
 
 :
 
 
 <ul>
 <li>
 The Retail Manager at Miraval The Red Sea is responsible for the overall operation, merchandising, financial performance, and guest experience in both the Lobby Boutique and Spa Boutique.
 </li>
 <li>
 This role oversees daily retail activities, inventory control, visual merchandising, staff training, and the development of retail strategies aligned with Miraval&rsquo;s brand ethos and luxury positioning.
 </li>
 <li>
 The Retail Manager plays a key role in maximizing revenue opportunities, ensuring seamless integration of retail into the broader wellness journey, and creating meaningful connections with guests through curated retail experiences.
 </li>
 </ul>
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Retail Manager you will need to:
 
 
 
 
 
 
 1. Retail Operations Leadership
 
 
 <ul>
 <li>
 Oversee daily operations of the Lobby Boutique and Spa Boutique, ensuring exceptional guest service and smooth workflow.
 </li>
 <li>
 Lead and supervise the retail team, including Retail Supervisors and Retail Associates.
 </li>
 <li>
 Maintain cleanliness, organization, and luxury presentation standards in both retail spaces.
 </li>
 <li>
 Implement operational procedures and standards to ensure efficiency and compliance.
 </li>
 </ul>
 
 
 
 
 
 2. Financial Management &amp; Sales Strategy
 
 
 <ul>
 <li>
 Develop and manage retail budgets, monitor costs, and drive profitability.
 </li>
 <li>
 Analyze sales data, monitor KPIs, and adjust strategies to meet financial targets.
 </li>
 <li>
 Develop pricing strategies, promotions, and incentive programs to drive sales.
 </li>
 <li>
 Ensure accurate cash handling, POS transactions, and reporting.
 </li>
 </ul>
 
 
 
 
 
 3. Guest Experience &amp; Engagement
 
 
 <ul>
 <li>
 Deliver personalized retail experiences that reflect Miraval&rsquo;s philosophy of mindfulness and luxury.
 </li>
 <li>
 Train team members on product knowledge, storytelling, and upselling techniques to enhance guest engagement.
 </li>
 <li>
 Proactively engage with guests to understand preferences and provide tailored recommendations.
 </li>
 <li>
 Manage guest feedback and implement service recovery when necessary.
 </li>
 </ul>
 
 
 
 
 
 4. Merchandising &amp; Product Management
 
 
 <ul>
 <li>
 Curate a selection of products aligned with Miraval&rsquo;s brand values and guest preferences.
 </li>
 <li>
 Plan and execute visual merchandising strategies that elevate the retail environment.
 </li>
 <li>
 Collaborate with suppliers and the Procurement team to source unique, high-quality products.
 </li>
 <li>
 Oversee inventory management, stock levels, and timely reordering to avoid stockouts or overstocking.
 </li>
 </ul>
 
 
 
 
 
 5. Team Development &amp; Performance
 
 
 <ul>
 <li>
 Recruit, onboard, and train retail team members.
 </li>
 <li>
 Conduct regular coaching sessions, performance evaluations, and succession planning.
 </li>
 <li>
 Foster a positive and collaborative team culture grounded in Miraval&rsquo;s values.
 </li>
 <li>
 Promote professional development and continuous learning within the retail team.
 </li>
 </ul>
 
 
 
 
 
 6. Collaboration &amp; Cross-Department Integration
 
 
 <ul>
 <li>
 Work closely with Spa &amp; Wellness Operations, Spa Manager, and Front Office to integrate retail into the guest journey.
 </li>
 <li>
 Collaborate with Marketing to create promotional campaigns, social media content, and in-store events.
 </li>
 <li>
 Partner with Finance and Procurement teams for financial reporting, inventory management, and compliance.
 </li>
 </ul>
 
 
 
 
 
 7. Compliance &amp; Safety
 
 
 <ul>
 <li>
 Ensure all retail operations comply with health, safety, and local regulations.
 </li>
 <li>
 Conduct regular audits and inspections to uphold standards.
 </li>
 <li>
 Train staff on safety procedures, loss prevention, and emergency protocols.
 </li>
 </ul>
 
 
 
 
 
 8. Administrative &amp; System Management
 
 
 <ul>
 <li>
 Maintain accurate records of inventory, sales, and operational reports.
 </li>
 <li>
 Utilize POS and inventory management systems to track performance and streamline operations.
 </li>
 <li>
 Prepare reports for senior leadership on financial results, guest trends, and operational insights.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Retail Management, Hospitality, or related field.
 </li>
 <li>
 Minimum 3-5 years of experience in luxury retail management, preferably within hospitality or spa environments.
 </li>
 <li>
 Proven track record in sales performance, team leadership, and financial management.
 </li>
 <li>
 Strong knowledge of luxury retail trends, merchandising, and guest service excellence.
 </li>
 <li>
 Familiarity with retail POS systems, inventory management software, and Microsoft Office Suite.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Fluent in English; Arabic language skills are advantageous.
 </li>
 </ul>
 
 
 
 
 
 WORK ENVIRONMENT
 
 
 <ul>
 <li>
 Flexible availability, including weekends, holidays, and evenings based on business needs.
 </li>
 <li>
 Work schedule determined by resort occupancy and operational demands.
 </li>
 <li>
 Mindful, guest-centric, and collaborative environment.
 </li>
 </ul>
 
 
</div>

Retail Manager

Van Cleef & Arpels

<div>
 
 Are you a good match?
 
 
 
 Ideal candidate for this role is someone who embodies a passion for luxury fashion and retail, coupled with either a Bachelor&rsquo;s degree in Fashion, Retail, or a related field, or a year of experience in a retail, contact center, or customer service environment. This individual thrives in dynamic customer-facing environments, demonstrating excellent communication skills. Proficiency with Microsoft Office is a must, while fluency in multiple languages would be a plus.
 
 
 
 What are we expecting from you?
 
 
 
 Reporting to the Assistant Boutique Manager, you will be responsible for delivering exceptional client experience.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Greet customers in a timely, professional, and engaging manner
 </li>
 <li>
 Direct visitors to the appropriate person within the boutique, and managing inbound calls
 </li>
 <li>
 Provide written responses to customers&rsquo; inquires via Email and Chat, addressing a wide variety of topics such as hours of operation and queries about the repair process
 
 
 </li>
 </ul>
 
 More than a role&hellip;we recruit for a career!
 
 
 
 By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.
 
 
 
 The Recruitment Process
 
 
 
 Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience.
 
 
 Richemont offers a generous compensation and benefits package for eligible employees.
 
 
 Expected Salary Range $26.44 per hour
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Receptionist-5th Ave

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