bpo agent

I Tech

U.S. Call Center Agent | Night Shift | Freshers Welcome | LahoreLocation: Gulberg III, Lahore (On-site) Job Type: Full-Time Shift: 09:00 PM &ndash; 03:00 AM (Monday&ndash;Friday) Salary: PKR 30,000 &ndash; 40,000 + IncentivesKickstart Your Career in U.S. SalesReady to start earning and building real skills? Join our U.S. Sales Campaign and step into the world of international BPO with full training and support.No experience required &mdash; we train you to succeed.What You&rsquo;ll Do<ul><li>Call U.S.-based customers and present services</li><li>Build interest and convert leads into sales</li><li>Handle queries and objections confidently</li><li>Update CRM and manage follow-ups</li><li>Achieve daily and monthly targets</li></ul>Who Should Apply<ul><li>Freshers and students</li><li>Good English communication skills</li><li>Confident, motivated, and goal-driven individuals</li><li>Comfortable working night shift</li><li>Available for on-site work in Lahore</li></ul>What You&rsquo;ll Get<ul><li>Fixed salary + performance incentives</li><li>Paid training and live call support</li><li>Weekends off (Saturday &amp; Sunday)</li><li>Friendly, growth-focused environment</li><li>Clear career progression in BPO</li></ul>Apply NowPositions are limited. Apply today and start building your career in international sales.Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

U.S. Call Center Agent (Night Shift)

Call Center Agent | UK Day Shift | Lahore (We have all female staff on floor with really good Environment &amp; Culture)Location: Barkat Market, Lahore (On-site) Job Type: Full-Time Shift: 01:00 PM &ndash; 09:00 PM (Monday&ndash;Friday) Salary: PKR 30,000 &ndash; 40,000 + Uncapped IncentivesJoin Our UK Sales TeamWe are hiring Call Center Agents for our UK Outbound Sales Campaign. This is an excellent opportunity for freshers and students to start a career in the international BPO industry.No experience required &mdash; full training and support provided.We maintain a comfortable and professional work environment with a dedicated team.What You&rsquo;ll Do<ul><li>Make outbound calls to UK-based customers</li><li>Present products and close sales</li><li>Handle customer queries and objections</li><li>Maintain CRM records and follow-ups</li><li>Achieve daily and monthly targets</li></ul>Who Should Apply<ul><li>Freshers and entry-level candidates</li><li>Good English communication skills</li><li>Confident and sales-driven mindset</li><li>Willing to work UK shift</li><li>Available for on-site work in Lahore</li></ul>What You&rsquo;ll Get<ul><li>Fixed salary + uncapped incentives</li><li>Paid training and onboarding</li><li>Weekends off (Saturday &amp; Sunday)</li><li>Friendly and professional environment</li><li>Career growth opportunities</li></ul>Apply NowStart your career in UK sales and grow in a professional call center environment.Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agent (Morning Shift)

Cipher Billing

Ensuring timely and accurate claim follow-up, denial resolution, and appeal submission while monitoring BPO agents performance through daily guidance, quality reviews, and training. Ensure claim activity meets payer requirements and contributes to overall department efficiency.Job Duties<ul><li>If needed, maximize productivity while performing timely claim follow-up via phone and portals, resolving denials, statusing claims, and drafting appeals.</li><li>Monitor and support BPO agents handling claim statusing and denial resolution, providing daily guidance, productivity monitoring, and alignment with departmental standards.</li><li>Handles high-level escalations for BPO agents.</li><li>Audit BPO claim work for accuracy, completeness, and compliance, identifying training gaps or errors for corrective action.</li><li>Provide training for new hires and lead refresher sessions as needed, supporting BPO development through material and coaching.</li><li>Track BPO KPIs and report underperformance to the Director and Lead to assist in action plans.</li><li>Ensure documentation of all claim-related actions in Jira and CollaborateMD, including updates, payer responses, reimbursement, and escalation notes.</li><li>Maintain up-to-date knowledge of payer requirements, authorization rules, and communication standards to ensure accurate claims processing.</li><li>Engage in team and interdepartmental meetings to troubleshoot issues, identify denial trends, and recommend process improvements.</li><li>Communicate department needs and performance concerns to the Director and lead while supporting accountability and development.</li><li>Participate in the department's L10 meetings, identify and bring issues, and develop and execute To-Dos and quarterly rocks to drive alignment and improvements toward Cipher's vision.</li><li>Performs other related duties as assigned</li></ul>Minimum Qualifications:<ul><li>High School Diploma or equivalent</li><li>2 years&rsquo; professional experience .</li><li>1 Year Minimum of Management and/or Healthcare Experience</li><li>EOS Knowledge/Understanding Preferred</li><li>Proficient in Atlassian Products (Jira &amp; Confluence), Preferred</li></ul>Pay: $23.00 - $30.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Costa Mesa, CA 92626 (Required)</li></ul>Work Location: In person

Claims Resolution Specialist

Call Center Agents &ndash; U.S. Sales | Night Shift | Lahore Location: Gulberg III, Lahore (On-site) Job Type: Full-Time Shift: 09:00 PM &ndash; 03:00 AM (Monday&ndash;Friday) Salary: PKR 30,000 &ndash; 40,000 + IncentivesJob OverviewWe are hiring Call Center Agents for our U.S. Sales Campaign. This is an excellent entry-level opportunity for freshers and students to build a career in international BPO and sales.No experience required &mdash; training and live call support provided.Key Responsibilities<ul><li>Make outbound calls to U.S. customers</li><li>Present services clearly and confidently</li><li>Handle customer queries and objections</li><li>Maintain CRM records and call logs</li><li>Achieve daily and monthly targets</li></ul>Requirements<ul><li>Basic to good English communication skills</li><li>Confident and willing to learn</li><li>Target-driven and positive attitude</li><li>Comfortable working night shift</li><li>Available for on-site work in Lahore</li></ul>Benefits<ul><li>Fixed salary + performance-based incentives</li><li>Paid training and onboarding</li><li>Weekends off (Saturday &amp; Sunday)</li><li>Friendly and supportive work environment</li><li>Career growth in the BPO industry</li></ul>Apply NowStart your career in international call center sales. Apply today to secure your position.Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agents – U.S. Sales

Ali Enterprise

We are looking for enthusiastic and confident Customer Sales Representatives (Fresh &amp; Experienced) to join our growing team. The ideal candidate should have strong communication skills and a customer-focused attitude to handle inbound/outbound calls professionally.Responsibilities:<ul><li>Handle customer inquiries via inbound/outbound calls</li><li>Provide accurate information and resolve customer issues</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Follow company scripts and call handling procedures</li><li>Update customer records and call logs accurately</li><li>Meet daily and monthly performance targets</li></ul>Requirements:<ul><li>Fresh candidates are encouraged to apply</li><li>Experience in BPO/Call Center will be a plus</li></ul>Drop your resume on this whatsapp : 03219428500 - 03288167085Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthLocation:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

CSR Fresh in Johar Town & Gulberg

ISolutionYou

<div>
 
 Hiring: Cold Caller / Appointment Setter (Night shift) &mdash; Lahore
 
 
 
 
 
 We are a small, family-like Upwork agency doing BPO for SMBs. We care for our agents with real training and mentorship. We are excited to add one more honest, career-minded cold caller to our team.
 
 
 
 
 
 Role highlights
 
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 Job: Cold caller / Appointment setter
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 Hours: 6:00 PM &ndash; 3:00 AM (1 hour break), Mon&ndash;Fri
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 Location: Office at 108 Orange Square, Singhpura, Lahore (must check before applying)
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 Salary: PKR 40,000&ndash;80,000/month based on experience + bonuses
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 1000Rs bonus for each appointment booked and showed up
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 Long-term growth: top performers can join our Upwork agency and earn directly in USD
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 Must have
 
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 Fluent spoken English
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 Serious, career-oriented attitude (no time wasters)
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 Good work behavior, punctual, ready to learn and improve
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 Able to work nights reliably
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 Why join us
 
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 Not a call center vibe. We are a caring team.
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 Advanced training and mentorship to help you grow.
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 Real chance for long-term career and USD earnings.
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 How to apply
 
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 Email CV: ahsaan@isolutionyou.com
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 Or WhatsApp CV: 0300 0212661
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 Note: Read this post carefully before applying. Only apply if you meet the location and shift requirements. We want someone brilliant and committed.
 
</div>

Cold Caller/Appointment Setter

Prime BPO5

job DescriptionWe are hiring Customer Verification Officers for our USA campaign. The role involves calling US customers to verify their information, confirm details, and ensure data accuracy. The ideal candidate should have basic English communication skills and a professional phone manner.Responsibilities<ul><li>Make outbound calls to US customers for verification purposes</li><li>Confirm customer details (name, address, consent, etc.)</li><li>Ensure accuracy of customer information in records</li><li>Follow verification scripts and company guidelines</li><li>Maintain call logs and verification status</li><li>Meet daily call and quality targets</li><li>Report any incorrect or suspicious information to the supervisor</li></ul>Requirements<ul><li>Basic English speaking and understanding</li><li>Fresh and experienced candidates can apply</li><li>Willing to work night shift (USA time zones)</li><li>Basic computer and typing skills</li><li>Clear communication and polite phone etiquette</li><li>Ability to follow scripts and instructions</li></ul>Benefits<ul><li>Fixed salary + performance-based bonuses</li><li>Paid training provided</li><li>Friendly and supportive work environment</li><li>Growth opportunities within the company</li><li>Pick &amp; drop (for on-site roles, if available)</li></ul>Optional (Nice to Have)<ul><li>Previous call center / BPO experience</li><li>Experience in verification, QA, or customer support</li><li>Familiarity with CRM systems</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Walk In Interviews-Customer Engagement Specialist

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