bpo agent

Concentrix

<div>Job Title:
Head of Talent Acquisition (BPO) *Agent Hiring Team*
Job Description
Essential Functions/Core Responsibilities<ul><li>Responsible for the leadership, design, development and execution of an effective short-term recruiting strategy; assist with the development and execution of long-term departmental strategy</li><li>Involved in developing, modifying, and executing departmental or company-wide policies that affect immediate operations. Exercises supervision in terms of costs, methods, and staffing to support business needs and maintain consistency with the organization's overall Business and HR &amp; People strategies</li><li>Direct a team's hiring and sourcing activities to ensure the best candidate selection for each role and that the recruitment process is conducted efficiently, economically, and in accordance with the organization's policies and standards and meets the needs of stakeholders</li><li>Responsible for analysing data to identify gaps, trends, and required areas of focus. Partner with leadership to establish recruiting metrics and analytics that provide insights, guide decision making, and measure team productivity and program ROI</li><li>Develops and supports strategies to enhance the company&rsquo;s diversity recruitment strategy through relationship building. Manages contractual relationships with placement agencies, contract recruiters; retained and contingent, job boards, job fairs and various internet job search websites for posting requisitions and surfacing candidates</li><li>Partner with HR and Compensation to share market trend knowledge and develop cross-functional strategy to attract and retain talent through competitive compensation packages and offers</li><li>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools</li><li>Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting</li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioural competencies needed for success in each role</li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behaviour for all involved in the recruiting process</li></ul>
Candidate Profile/Requirements<ul><li>Significant experience managing a talent acquisition function across multiple sites minimum 5 years, responsible for high volume hiring within the contact centre industry ( Mass Hiring experience is MUST)</li><li>Adeptly lead and implement change initiatives, fostering a culture of adaptability and continuous improvement. This role requires strategic thinking and collaboration to align talent acquisition processes with organizational transformation goals, ensuring the workforce is equipped for future challenges.</li><li>Ability to interpret and analyse recruiting metrics and trends: retention, quality of hire, net throughput, etc.</li><li>Excellent communication skills, both written and verbal with upper and lower stakeholder. Ability to effectively present information to internal and external associates</li><li>Advanced Microsoft Office skills</li><li>Proven ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment</li><li>Ability to interpret and analyse recruiting metrics and trends: retention, quality of hire, net throughput, etc</li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees</li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement</li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team</li><li>Solid understanding of the organization's business operations and industry. Demonstrated business acumen</li><li>Demonstrated talent with critical thinking; ability to comprehend, analyse, and interpret.</li><li>Excellent attention to detail</li><li>Ability to handle and maintain confidential information</li></ul>
Location:
EGY Cairo Egypt-Smart Village Building B2110
Language Requirements:
Time Type:
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Head of Talent Acquisition (BPO) *Agent Hiring Team*

1 Stop Technologies

Job Title: Call Center Agent &ndash; DME CampaignCompany: Amigos BPOLocation: Lane 5, Main Peshawar Road, RawalpindiJob Type: Full-time (In Person, Night Shift)Salary: Up to 50,000 PKR per month + performance bonusesAbout Us Amigos BPO is a fast-growing call center specializing in international healthcare campaigns. We are committed to providing exceptional customer experiences and helping clients achieve their goals through reliable, results-driven teams.We are currently seeking energetic and motivated Call Center Agents for our Durable Medical Equipment (DME) Campaign. This is a great opportunity for candidates with strong communication skills who are looking to build their careers in the BPO industry.Key Responsibilities<ul><li>Handle outbound calls to generate leads for DME (Durable Medical Equipment) services.</li><li>Communicate effectively with U.S.-based customers, verifying eligibility and gathering required information.</li><li>Achieve daily, weekly, and monthly sales/lead generation targets.</li><li>Maintain a positive and professional attitude during all interactions.</li><li>Accurately update call records and reports in the system.</li><li>Work collaboratively with the team to ensure overall campaign success.</li></ul>Requirements<ul><li>Minimum 1 year of call center experience (DME or Medicare campaign preferred).</li><li>Excellent English communication and convincing skills.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Strong problem-solving skills and a results-oriented mindset.</li><li>Availability to work night shift (6:00 PM &ndash; 3:00 AM).</li><li>Must be able to work on-site at our Rawalpindi office.</li></ul>What We Offer<ul><li>Competitive salary package up to 50,000 PKR.</li><li>Performance-based bonuses and incentives.</li><li>Paid training to enhance professional skills.</li><li>Career growth and advancement opportunities.</li><li>Supportive and professional workplace environment.</li></ul>Work Schedule<ul><li>Monday to Friday, 6:00 PM &ndash; 3:00 AM (Night Shift)</li></ul>Job Type: Full-time (Onsite) Location: Lane 5, Main Peshawar Road, RawalpindiHow to Apply Interested candidates are encouraged to apply through Indeed or submit their updated CVs directly on hrm.amigosbpo@gmail.com. Shortlisted applicants will be contacted for interviews.Join Amigos BPO and be part of a winning team!Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthExperience:<ul><li>DME campaign : 1 year (Preferred)</li></ul>Work Location: In person

CSR - DME Campaign

I Tech

Telesales Agent &ndash; US Truck Dispatch Campaign (Night Shift | Lahore)Location: DHA Phase 6, Lahore (On-site) Shift: 6:00 PM &ndash; 3:00 AM (Monday&ndash;Friday) Days Off: Saturday &amp; Sunday Job Type: Full-Time Salary: Rs. 35,000 &ndash; 40,000 per month + IncentivesAbout the JobWe are hiring Telesales Agents for our US Truck Dispatch campaign in Lahore (night shift). If you have good English communication skills and enjoy talking to clients, this is an excellent opportunity to start or grow your telesales career with an international company.Freshers are strongly encouraged to apply &mdash; full training will be provided.Key Responsibilities<ul><li>Make outbound calls to US-based clients to promote dispatch services.</li><li>Build and maintain strong customer relationships.</li><li>Record client information, manage follow-ups, and maintain call logs.</li><li>Meet and exceed daily and monthly sales targets.</li><li>Deliver excellent customer service on every call.</li></ul>Requirements<ul><li>Fluent English communication (spoken and listening) &mdash; mandatory.</li><li>Confident, motivated, and goal-oriented personality.</li><li>Previous experience in telesales, call center, or BPO is a plus (not required).</li><li>Comfortable working night shift (6 PM &ndash; 3 AM) on-site in DHA Phase 6, Lahore.</li></ul>Perks and Benefits<ul><li>Fixed salary + attractive sales incentives.</li><li>Weekend off (Saturday &amp; Sunday).</li><li>Professional training for all new hires.</li><li>Friendly and supportive work environment.</li><li>Excellent opportunities for career growth and promotions.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Telesales Agent – US Truck Dispatch Campaign (Night Shift | Lahore)

Downtown Bpo

We're Hiring at Reliant BPO &ndash; Medicare Campaign (Night Shift) Positions Available: Frontiers &amp; Verifiers Location: Saidpur Road, Rawalpindi (Near Meezan Bank)We're Hiring at Reliant BPO &ndash; Medicare Campaign (Night Shift) Positions Available: Frontiers &amp; Verifiers Location: Saidpur Road, Rawalpindi (Near Meezan Bank)Are you ready to elevate your career in a professional BPO environment? Reliant BPO is looking for experienced and enthusiastic agents to join our Medicare campaign team. If you have strong communication skills and are comfortable working night shifts, this opportunity is for you!Job Titles:FrontiersVerifiersSalary Range:Starting from PKR 30,000Potential to earn up to PKR 150,000+ (based on performance)&#9989; Requirements:Minimum 6 months of call center experience (Medicare experience preferred)Excellent spoken EnglishPlz Apply If Your Age is 18 or More than that But Less than 25 Years OldAbility to work night shifts (US timings)Must be based in Rawalpindi or IslamabadWhat We Offer:Competitive salary + performance bonusesCareer growth opportunitiesSupportive, professional work environmentComprehensive training and ongoing supportApply Today! Email: pakrailians@gmail.comContact: 0312-5347042 Office Location: Saidpur Road, Rawalpindi (Near Meezan Bank) Company: Reliant BPOJob Type: Full-timePay: From Rs30,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi Saidpur Road: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>We are seeking Young Youth </li></ul>Whats Your Age?Experience:<ul><li>DIALING: 1 year (Required)</li></ul>Work Location: In person

Hiring Agents for Medicare Fronters and Verifiers

Blu Sky VAS LLC

Job Title: Customer Service Representative &ndash; Outbound Sales (Night Shift) Company: Blu Sky BPO (Virtual Assistant Agency) Location: Bahria Town Phase 7, Rawalpindi , Remote (Pakistan-based) Schedule: Monday &ndash; Friday, 8:00 PM &ndash; 5:00 AM (PKT) Salary: Rs 25,000 &ndash; Rs 40,000 per month + commissionsAbout Blu Sky BPOBlu Sky BPO is a fast-growing virtual assistant agency providing back-office support, customer service, and digital marketing solutions to clients across the US and Canada. We are seeking confident, motivated, and target-driven Customer Service Representatives (CSRs) Remote with proven outbound sales and cold-calling experience to join our dynamic team.Key Responsibilities<ul><li>Outbound Cold Calling: Reach out to prospects in the US/Canada, introduce services, and generate qualified leads or sales.</li><li>Follow-Ups &amp; Inbound Support: Manage callbacks, nurture leads, and support referral inquiries.</li><li>Sales Targets: Consistently achieve daily/weekly call volumes, conversion rates, and revenue goals.</li><li>CRM Management: Accurately log all customer interactions, update statuses, and maintain clean records.</li><li>Team Collaboration: Share feedback, suggest improvements to scripts, and engage in ongoing coaching sessions.</li></ul>What We&rsquo;re Looking For<ul><li>Experience: 1&ndash;2+ years in outbound sales, BPO, or call center roles.</li><li>Communication: Excellent spoken English with persuasive and confident phone presence.</li><li>Resilience: Ability to handle objections and stay motivated to hit quotas.</li><li>Tech Skills: Familiarity with CRM systems, dialers, and basic office tools.</li><li>Availability: Comfortable working night shifts aligned with US/Canada hours.</li></ul>What We Offer<ul><li>Competitive Pay: Rs 25,000 &ndash; Rs 40,000/month + uncapped commissions &amp; bonuses.</li><li>Career Growth: Clear paths to Senior CSR, Team Lead, or Account Manager roles.</li><li>Training &amp; Support: Paid training, regular coaching, and a collaborative culture.</li><li>Flexible Work Options: Remote (Pakistan-based).</li></ul>Job Details<ul><li>Job Type: Full-time</li><li>Work Location: Remote</li><li>Language Requirement: Fluent English (preferred)</li></ul>How to Apply Send your CV to hr@bluskyvas.com with the subject line: CSR &ndash; Outbound Sales Application.Job Type: Full-timePay: Up to Rs40,000.00 per monthWork Location: Remote

CSR Remote

SVS Consultancy

We are on the hunt for applicants that are hardworking, young, active, and professional. With an excellent incentive structure and immense career advancement opportunities (Preferably FEMALE)Requirements:<ul><li>With demonstrated experience in sales, consulting, or BPO (is an advantage)</li><li>Target-driven and sales-focused mindset. Must be prepared to meet all sales targets and other requirements (per the requirements of the company)</li><li>Must be able to deliver a high level of professional service while working under pressure and to strict deadlines.</li><li>You must be adept with the Google Workspace apps, Microsoft Office Suite, CRM, video conferencing apps, and phone dialers</li><li>Excellent understanding of various marketing and sales methods, negotiating techniques, and customer retention principles</li><li>Must be driven, energetic, and able to collaborate well with others.</li><li>Great communication abilities, expressive skills, and interpersonal competencies</li></ul>Benefits:<ul><li>Basic (FIXED) Salary</li><li>Attractive Commission, Incentives, &amp; Bonuses</li><li>Visa + Health Insurance</li><li>Round Trip Ticket</li></ul>Job Type: Full-timePay: AED3,000.00 - AED7,000.00 per monthExperience:<ul><li>Call center/ BPO/ Telesales or any Sales: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Telesales Consultant

Brian's communication

The Talk Flow is hiring motivated and confident individuals for our Medicare and Final Expense Campaign. We are currently looking for CSRs (Fronters) and Verifiers to join our dynamic night shift team. The ideal candidates should have excellent communication skills, fluency in English, and a positive, goal-oriented attitude. Fresh candidates are encouraged to apply, while prior call center experience will be a plus. The night shift timing is from 7:00 PM to 3:00 AM at our office located on Main 6th Road, near Shah G Food. We offer competitive salary packages, with Fronters earning between 20,000 &ndash; 30,000 PKR (negotiable) and Verifiers between 30,000 &ndash; 35,000 PKR, along with attractive title plans and per-sale bonuses. At The Talk Flow, we provide a friendly work environment, growth opportunities, regular incentives, and training support to help our team succeed. If you are eager to build your career in the BPO industry, apply now and become part of our growing team.Job Types: Full-time, Temporary, Contract, Fresher Contract length: 5- 6 monthsPay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

CSRs and Verifiers

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