bpo executive

Persistence Offshore Solutions

Requirements in a Candidate:<ul><li>Good Communications Skills</li><li>Good Computing Skills</li><li>Attention to Detail</li><li>Quick Learner</li><li>Enthusiastic</li><li>If experiences in KPO/BPO/RPO will be beneficial</li></ul>Job Types: Full-time, Permanent, FresherPay: From &#8377;21,000.00 per monthAbility to commute/relocate:<ul><li>S.G Highway, S.G Highway, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>Professional English (Preferred)</li></ul>Work Location: In person

Compliance Officer

ENHANCE PLUS CONSULTANT

Urgent Opening For International BPOLocation - MumbaiProcess -VoiceGraduate Fresher /Hsc +6 month exp can applyExcellent English CommunicationInteract with International customers5 days workingShifts- Rotational Including NightCab Provided by companyJob Types: Full-time, Permanent, FresherPay: &#8377;22,500.00 - &#8377;34,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Commuter assistance</li><li>Flexible schedule</li><li>Food provided</li><li>Health insurance</li><li>Internet reimbursement</li><li>Leave encashment</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>what are your monthly salary expectations ?</li><li>what is your current in hand salary (per month)?</li></ul>Education:<ul><li>Higher Secondary(12th Pass) (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Mumbai, Maharashtra (Required)</li></ul>Shift availability:<ul><li>Night Shift (Preferred)</li><li>Overnight Shift (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>Work Location: In person

Immediate Hiring For International Voice Process Malad

Supportstraw Technologies Private Limited

Location: Ghatkopar West, Mumbai (Hybrid) Shift Timings: 10 AM - 7 PM IST Schedule: 6 days a week (Monday to Sunday, with 1 rotational weekly off) Salary: &#8377;16,000 - &#8377;20,000 in-hand + Incentives up to &#8377;2,000About the company: Datastraw Technologies partners with fast-growing D2C brands to streamline operations and deliver exceptional customer experiences. Our focus is on customer support, retention, and engagement, helping brands connect effectively with their customers.Role Overview: We are hiring Customer Support Executives for a chat-based process. You will manage customer interactions on platforms such as Facebook, Instagram, WhatsApp, and social media comments, providing accurate information, resolving queries, and maintaining high-quality written communication. The role requires excellent grammar, typing skills, and professional writing style.Key Responsibilities:<ul><li>Respond promptly and professionally to customer queries via chat and social media comments.</li><li>Assist customers with order-related queries, discounts, and general guidance.</li><li>Handle follow-ups, feedback collection, and resolution of complaints through chat.</li><li>Maintain an empathetic, friendly, and professional tone while managing multiple conversations simultaneously.</li><li>Coordinate efficiently with internal teams, logistics partners, and clients to resolve issues.</li><li>Document all interactions accurately in the CRM and keep relevant stakeholders updated.</li><li>Achieve daily quality and response targets while ensuring customer satisfaction.</li></ul>Requirements:<ul><li>Minimum 6 months of experience in chat support, customer support, or BPO processes.</li><li>Strong written communication skills in Hindi and English; grammar, spelling, and typing accuracy are essential.</li><li>Ability to manage multiple chats simultaneously with a professional and empathetic approach.</li><li>Comfortable coordinating with cross-functional teams and clients.</li><li>Tech-savvy with basic knowledge of chat tools, social media platforms, and CRM systems.</li><li>Must have a laptop/desktop with webcam and reliable internet for WFH days.</li><li>Willingness to work hybrid shifts, including rotational weekends and public holidays.</li></ul>Perks &amp; Benefits:<ul><li>Performance-based incentives.</li><li>Exposure to working with fast-growing D2C brands.</li><li>Opportunity to enhance skills in customer engagement, written communication, and team coordination.</li></ul>Job Types: Full-time, PermanentPay: &#8377;16,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li></ul>Ability to commute/relocate:<ul><li>Ghatkopar West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you comfortable working in a hybrid model in Ghatkopar West, Mumbai?</li><li>Do you have a personal laptop/desktop with webcam and a stable internet connection?</li><li>How would you handle a customer who is upset about a delayed order?</li><li>Why do you want to work in a chat-based customer support role?</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li><li>chat support: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Hindi (Preferred)</li></ul>Work Location: In person

Customer Care Associate (Hybrid)

Infitech Human Resources Service Pvt. Ltd.

FULL JOB DESCRIPTION Industry : BPO Experience Required: 1 to 2 Years (Recruitment or HR Operations experience mandatory) Location : Narhe , pune. Employment Type: Full-timeJob Summary:We are looking for a proactive and result-oriented HR Executive to join our team in the BPO industry. The ideal candidate should have 1&ndash;2 years of hands-on experience in end-to-end recruitment or HR operations, with strong knowledge of HR processes, policies, and employee engagement. You will be responsible for managing the hiring process, onboarding, and supporting daily HR activities to ensure a smooth and efficient workflow.Key Responsibilities:<ul><li>Handle end-to-end recruitment process including sourcing, screening, scheduling interviews, and onboarding.</li><li>Manage bulk hiring for voice, non-voice, and support roles in the BPO domain.</li><li>Coordinate with hiring managers to understand job requirements and ensure timely closures.</li><li>Maintain employee records, attendance, and HR databases.</li><li>Assist in payroll preparation, employee engagement activities, and grievance handling.</li><li>Support HR operations like offer letter generation, documentation, and exit formalities.</li><li>Ensure compliance with company HR policies and statutory requirements.</li><li>Prepare and share recruitment/HR reports with management on a regular basis.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree or MBA in Human Resources or related field.</li><li>1&ndash;2 years of experience in HR (Recruitment or HR Operations) &ndash; mandatory.</li><li>Experience in BPO hiring or high-volume recruitment preferred.</li><li>Good knowledge of job portals (Naukri, LinkedIn, Indeed, etc.).</li><li>Strong communication, coordination, and interpersonal skills.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li><li>Ability to work in a fast-paced and target-driven environment.</li></ul>Drop your cv on : <ul><li>contact@hrforceindia.com</li></ul>Contact Us : Aarti Sarwa - 84593 84010 Aniket Nanoti - 7709 372 379 Talent Acquisition ExecutiveJob Types: Full-time, PermanentPay: &#8377;400,000.00 - &#8377;450,000.00 per yearBenefits:<ul><li>Paid sick time</li></ul>Work Location: In person

HR Executive

Nexcel Solutions LLC

We&rsquo;re Hiring &mdash; Experience HR Executive (Call Center)A leading BPO and IT services company, and become part of our growing team! We&rsquo;re looking for a dynamic and motivated HR Executive to manage recruitment, employee relations, and day-to-day HR operations for our call center campaigns.Responsibilities:<ul><li>Handle end-to-end recruitment for call center positions</li><li>Conduct interviews and onboarding sessions</li><li>Maintain employee records and attendance</li><li>Support HR policies and employee engagement activities</li><li>Assist in performance evaluations and disciplinary actions</li></ul>Requirements: &#9989; Bachelor&rsquo;s degree in HR or relevant field &#9989; 1&ndash;2 years of HR experience (BPO industry preferred) &#9989; Strong communication and interpersonal skills &#9989; Knowledge of HR operations and complianceLocation: Lahore Apply Now: hr@nexcelsolutions.comJoin us and be part of a professional environment that values growth, teamwork, and excellence!Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

We’re Hiring — Experience HR Executive (Call Center)

VIrtesys LLP

Business Development Executive (BDR) &ndash; BPO High-Ticket AppointmentsWe are seeking a results-driven BDR to generate high-value BPO opportunities through LinkedIn and email outreach. This role is focused on building outreach personas, targeting the right decision-makers, and setting appointments for long-term, retainer-based BPO deals.Key Responsibilities<ul><li>Persona Development: Create tailored buyer personas and outreach strategies for mid- to large-size businesses across verticals such as Accounting, Facility Maintenance, Healthcare,Insurance, Agencies and Tech.</li><li>Targeting Strategy: Identify high-value companies and decision-makers (CXOs) for staff augmentation and offshore resource support.</li><li>Outbound Outreach: Execute personalized LinkedIn and email campaigns to initiate conversations.</li><li>Appointment Setting: Qualify interest and set up meetings with key decision-makers for the sales/closing team.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, IT, Marketing, or a related field</li><li>4+ years of experience in outbound sales or appointment setting in a BPO firm, specifically</li><li>focused on staff augmentation or back office outsourcing services.</li><li>Proven success in setting appointments for high-ticket B2B BPO deals.</li><li>Experience in contributing to company revenue growth through outbound outreach and lead nurturing.</li><li>Excellent written communication, targeting, and outreach campaign skills.</li><li>Strong knowledge of LinkedIn, Claygent, email sequencing tools, and contact databases.</li><li>Please note: This position involves a night shift schedule / on site or can consider remote role .</li></ul>Location: Karachi How to Apply: WhatsApp: 0301-3528439 Email: hiring@virtesys.pk Join us and be a part of our journey to success!Job Type: Full-timeApplication Question(s):<ul><li>Do you have fluent English communication skills?</li><li>Have you handled international client accounts in your previous roles? For how long?</li><li>How many years of total experience you have?</li></ul>Work Location: In person

Business Development Representative-(BDR)

Smart Brains Technologies (Pvt) Ltd.

Smart Brains BPO is seeking an experienced and detail-oriented QA Executive to join our Quality Assurance team. The ideal candidate will be responsible for monitoring calls, evaluating performance, and ensuring compliance with internal and client standards to maintain the highest level of service quality.Key Responsibilities:<ul><li>Monitor and evaluate calls to ensure adherence to scripts, compliance policies, and quality benchmarks.</li><li>Provide regular feedback, coaching, and actionable insights to agents and team leaders.</li><li>Identify process gaps and suggest improvements to enhance efficiency and accuracy.</li><li>Prepare detailed QA reports and present findings to management.</li><li>Collaborate closely with operations and training teams to ensure continuous improvement.</li><li>Maintain confidentiality and handle sensitive information professionally.</li></ul>Candidate Requirements:<ul><li>Minimum 1 year of experience as a QA Executive, QA Analyst, or Quality Monitor in a BPO environment (Medicare campaign experience preferred).</li><li>Strong command of English (listening, speaking, and writing).</li><li>Excellent analytical, reporting, and communication skills.</li><li>Attention to detail and ability to identify trends and performance issues.</li><li>Proficient in MS Excel, Google Sheets, and QA documentation tools.</li><li>Ability to work evening/night shifts (7:00 PM &ndash; 05:00 AM).</li></ul>Location: Shamsabad, Rawalpindi Working Hours: 7:00 PM &ndash; 05:00 AMEmployee Benefits:<ul><li>Competitive salary with performance-based incentives.</li><li>Free in-house meals provided daily.</li><li>Transport facility for female employees or transportation allowance.</li><li>Career growth and advancement opportunities.</li><li>Mentoring and professional development support.</li><li>Supportive and collaborative workplace culture.</li></ul>Commitment to Diversity:Smart Brains BPO is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace where all employees can thrive, regardless of gender, background, or beliefs.Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

QA Executive- Call centre

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