bpo executive

eClerx

Job Title: BPO analyst &ndash; Night Shift Company: eClerx Industry: BPO / Business Process Management Employment Type: Full-Time Location: ChandigarhAbout the CompanyeClerx is a leading global business process management company delivering operational excellence and customer-centric solutions to international clients. We provide structured career growth opportunities in a fast-paced BPO environment.Job OverviewWe are hiring enthusiastic and driven candidates for a General BPO Executive role. This position involves handling customer interactions, backend operations, and process support in a dynamic night shift environment. Ideal for individuals looking to build a strong foundation in the BPO industry.Key Responsibilities<ul><li>Handle inbound/outbound customer calls and emails</li><li>Provide accurate information and resolve customer queries</li><li>Maintain records of customer interactions in CRM systems</li><li>Meet quality and productivity targets (KPIs &amp; SLAs)</li><li>Coordinate with internal teams for query resolution</li><li>Ensure high levels of customer satisfaction</li></ul>Eligibility Criteria<ul><li>Minimum Age: 21 years</li><li>Education: Graduate (any discipline)</li><li>Freshers and candidates with 0&ndash;2 years of BPO/Customer Support experience can apply</li><li>Willingness to work in night shifts</li></ul>Required Skills<ul><li>Good communication skills (English required)</li><li>Basic computer knowledge</li><li>Ability to work in a target-driven environment</li><li>Strong problem-solving skills</li><li>Team player with positive attitude</li></ul>Salary &amp; Benefits<ul><li>Fixed Salary: ₹20,100 per month</li><li>Night Shift Allowance: ₹3,000 per month</li><li>Performance-Based Incentives: Attractive monthly incentives</li><li>Earning Potential: Up to ₹30,000 per month (including incentives)</li><li>Career growth opportunities within operations and support functions</li></ul>Shift Details<ul><li>Night Shift</li><li>5 Days Working (Rotational Week Offs)</li></ul>If you are looking to start or grow your career in the BPO industry with a reputed organization like eClerx, apply now and unlock your earning potential!Job Types: Full-time, Permanent, FresherPay: From ₹20,100.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Internet reimbursement</li><li>Leave encashment</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

BPO Analyst

Legal Capital Law Firm

Job Title: BPO Executive / Customer Support ExecutiveExperience: 0 &ndash; 3 YearsLocation: Gachibowli,Begumpet, HyderabadQualification: Any Graduate / UndergraduateSalary: As per industry standardsJob Responsibilities:Handle inbound &amp; outbound customer calls professionallyResolve customer queries, complaints, and requestsProvide accurate information about products/servicesMaintain customer records and update CRM systemsMeet daily/weekly call quality and productivity targetsContact: 8977742557Follow company policies and communication guidelinesRequired Skills:Good verbal communication skills (English &amp; local language)Basic computer knowledgeCustomer-focused attitudeAbility to work in rotational shiftsFresher-friendly (training will be provided)Preferred Candidates:Immediate joinersFreshers or candidates with BPO experienceWilling to work in dayshiftsBenefits:Attractive salary + incentivesTraining &amp; career growth opportunitiesFriendly work environmentJob Type: Full-timePay: ₹12,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Food provided</li></ul>Work Location: In person

Tele caller, BPO

Sr job consultant

Job Title : Customer Support Executive &ndash; Domestic &amp; International Voice ProcessLocation : Gurgaon, Haryana (Work from Office)Job Type : Full-timeSalary DetailsIn-hand Salary: ₹24,429 &ndash; ₹34,000 per month (depending on process and last drawn salary) CTC Range: ₹3.6 LPA &ndash; ₹4.78 LPAWe are hiring experienced Customer Support Executives for Domestic and International Voice Processes in Gurgaon. This opportunity is suitable for candidates with strong communication skills and prior BPO experience.Available Processes: &bull; Domestic Voice &ndash; Udaan CL11 (Operations) &bull; International Voice &ndash; DCG Curry / FalconRoles &amp; Responsibilities&bull; Handle inbound and outbound customer queries &bull; Provide accurate information and effective resolution &bull; Maintain quality standards and compliance guidelines &bull; Achieve performance and productivity targetsEligibility Criteria&bull; Undergraduate and Graduate candidates eligible (B.E / B.Tech also eligible) &bull; Minimum 1 year of experience mandatory (On Papers) &bull; International voice experience preferred for international process &bull; Candidates with voice or blended international experience can apply &bull; Excellent communication skills requiredAssessment Criteria&bull; Voice Versant: 58&ndash;60+ (depending on process) &bull; GAT (if applicable): Logical &ndash; 8, Grammar &ndash; 16Shift Details&bull; 24/7 rotational shifts &bull; 5 days working &bull; Rotational week offsBenefits&bull; Both-side cab facility &bull; Stable full-time opportunity &bull; Growth opportunities within BPO operationsInterview Process&bull; Telephonic interview roundsJob Types: Full-time, PermanentPay: ₹20,000.00 - ₹34,000.00 per monthApplication Question(s):<ul><li>How would you rate your English communication skills?</li></ul>Work Location: In person

Customer Support Executive (CSE)

Ibex

Job description:Job Summary: We are seeking a motivated and customer-focused BPO Customer Support Executive (International) to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.Key Responsibilities:<ul><li>Handle inbound customer interactions for international clients via calls or chat</li><li>Provide accurate information regarding products, services, and policies</li><li>Resolve customer inquiries, complaints, and technical/basic service issues in a timely manner</li><li>Maintain detailed and accurate records of customer interactions in CRM systems</li><li>Meet individual and team performance targets, including quality and productivity metrics</li><li>Escalate complex issues to relevant departments when required</li><li>Maintain a high level of customer satisfaction and professionalism at all times</li></ul>Job Types: Full-time, Contract, FresherContract length: 6 monthsWork Location: In person Karachi.Job Types: Full-time, Contract, Fresher Contract length: 6 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

BPO Customer Support Executive (International)

Webel IT Park

VERIFIED JOB ALERT !!!ACTIVELY HIRING ELIGIBLE CANDIDATESLooking for Telecalling / BPO Jobs?Well here's an opportunity for the interested candidates, as we're actively hiring both Freshers &amp; Experienced (both male &amp; female).No hidden charges.No registration fees.No sort of payments required.Just come for the interview when scheduled. If selected, join from the next day. Simple process.Eligibility criteria:<ul><li>English Fluency is must</li><li>10+2 (or equivalent)</li></ul>If anyone is interested, feel free to contact.Contact info: +91 7602526535&quot;For any reason, if you don't get me on call, just drop a message and I'll get back to you later.&quot;Job Type: Full-timePay: ₹9,000.00 - ₹18,000.00 per monthWork Location: In person

Telesales Agent

Blackstone Global Resource ltd

Job Title: US Recruitment BD ExecutiveLocation: DHA Phase 4, Lahore Salary: Open / Negotiable (Depends on Experience &amp; Expertise)About the Role:We are seeking a highly motivated US Recruitment BD Executive to join our dynamic team. The ideal candidate will have experience in US healthcare recruitment, with additional exposure to US IT, staffing, and BPO recruitment. You will be responsible for driving business development, building client relationships, and delivering top talent solutions across multiple sectors.Key Responsibilities:<ul><li>Identify and engage prospective clients in the US market across healthcare, IT, staffing, and BPO sectors.</li><li>Manage the end-to-end recruitment sales cycle: lead generation, client meetings, proposals, and closing deals.</li><li>Develop and maintain strong client relationships, understanding their hiring needs and providing tailored solutions.</li><li>Collaborate with the recruitment team to ensure timely placement of candidates.</li><li>Stay updated on US market trends and industry developments to provide strategic insights to clients.</li><li>Achieve sales targets and contribute to the company&rsquo;s growth objectives.</li></ul>Requirements:<ul><li>Proven experience in US healthcare recruitment; additional experience in US IT, staffing, and BPO recruitment is a plus.</li><li>Strong sales and business development skills with a track record of meeting/exceeding targets.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Understanding of US recruitment regulations and processes is preferred.</li><li>Ability to work independently and in a fast-paced environment.</li><li>Bachelor's degree in Business, HR, or related field preferred.</li></ul>What We Offer:<ul><li>Flexible and competitive compensation package based on experience and expertise.</li><li>Opportunity to work with a diverse team and international clients.</li><li>Career growth and skill development opportunities in US recruitment and staffing sectors.</li></ul>Job Type: Full-timeWork Location: In person

US Recruitment Business Development Executive

PGS consultant

JOB TITLE: PRICING &amp; QUOTATION EXECUTIVE &ndash; SCM BPO SERVICES Job Summary SCM BPO Services is looking for an experienced Pricing &amp; Quotation Executive to manage pricing requests and quotation processes for clients based in the Middle East and Europe. The ideal candidate will have hands-on experience in pricing, costing, or quotation functions within freight forwarding, or related BPO operations, and be comfortable working in client-dependent schedules. Key Responsibilities Pricing &amp; Quotation Management &bull;	Prepare accurate and competitive pricing and quotations for clients in Middle East and European regions &bull;	Coordinate with internal teams, vendors, carriers, and partners to obtain rates and cost details &bull;	Analyse pricing components including freight, warehousing, transportation, customs, and value-added services &bull;	Ensure quotations are aligned with client requirements, service scope, and timelines &bull;	Revise and update quotations based on client feedback and negotiations &bull;	Maintain pricing databases and ensure rate validity and accuracy &bull;	Sea Freight &amp; Air Freight pricing knowledge is required. &bull;	Generate new leads through email &amp; other source of marketing. Client Coordination &amp; Communication &bull;	Act as a point of contact for clients regarding pricing and quotation-related queries &bull;	Coordinate with international clients across different time zones &bull;	Maintain professional communication via email, calls, and internal systems &bull;	Support client onboarding with pricing documentation and service details &bull;	Ensure timely responses to client requests and strict adherence to deadlines Required Skills &amp; Experience &bull;	2+ years of experience in pricing, quotation, costing, or commercial roles ( Freight Forwarding experience must) &bull;	Strong understanding of supply chain and logistics pricing structures &bull;	Experience handling international clients, preferably Middle East and Europe &bull;	Ability to work in client-dependent shifts and schedules &bull;	Strong analytical and numerical skills &bull;	Excellent written and verbal communication skills &bull;	Proficiency in MS Excel, email communication, and pricing tools/systems &bull;	Ability to work under pressure and manage multiple pricing requests simultaneously Preferred Qualifications &bull;	Degree / Diploma in Supply Chain, Logistics, Business Administration, or related field &bull;	Prior experience in SCM BPO or shared services environment &bull;	Knowledge of freight terms, Incoterms, and international logistics documentation. Personal Attributes &bull;	Detail-oriented and process-driven &bull;	Professional approach toward clients and internal teams &bull;	Strong coordination and time-management skills &bull;	Positive attitude and problem-solving mindsetJob Types: Full-time, PermanentPay: ₹15,674.13 - ₹35,502.46 per monthWork Location: In person

Pricing Executive - Freight Forwarding

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