bpo specialist

EmpireOne Travel Inc.

Position OverviewWe are seeking a results-driven SEO Specialist who can develop and execute a comprehensive SEO strategy, manage both on-page and off-page SEO, and continuously optimize our website for long-term growth.The ideal candidate understands B2B SEO, has experience ranking service-based websites, and knows how to translate traffic into conversions.Key ResponsibilitiesSEO Strategy &amp; Planning<ul><li>Develop and execute a long-term SEO roadmap aligned with company revenue goals</li><li>Perform competitor analysis within the BPO / outsourcing space</li><li>Identify high-intent keywords and create ranking strategies for service and industry pages</li><li>Build topical authority through structured content clusters</li></ul>Technical SEO<ul><li>Conduct regular technical audits (crawl errors, indexing, Core Web Vitals)</li><li>Optimize site architecture, internal linking, and URL structure</li><li>Implement schema markup (Organization, Service, FAQ, Article)</li><li>Manage XML sitemaps, robots.txt, canonical tags, redirects</li><li>Monitor and optimize page speed performance</li></ul>On-Page SEO<ul><li>Optimize service pages, landing pages, and blog posts</li><li>Improve title tags, meta descriptions, header structure</li><li>Implement internal linking strategies</li><li>Optimize images, alt tags, and structured content</li><li>Improve conversion elements on key pages</li></ul>Content Strategy &amp; Optimization<ul><li>Create content briefs based on keyword research</li><li>Work with writers (or write content if needed)</li><li>Optimize existing content for better rankings</li><li>Develop pillar pages and supporting cluster articles</li><li>Ensure content aligns with search intent and buyer journey</li></ul>Off-Page SEO &amp; Authority Building<ul><li>Develop and execute white-hat link-building strategies</li><li>Conduct outreach for guest posts and digital PR</li><li>Identify partnership and backlink opportunities</li><li>Monitor backlink profile and disavow harmful links</li><li>Build authority in the outsourcing and CX industry</li></ul>⸻Analytics &amp; Reporting<ul><li>Set up and manage Google Analytics (GA4) &amp; Search Console</li><li>Track keyword rankings and traffic performance</li><li>Monitor organic conversions and lead attribution</li><li>Prepare monthly performance reports with insights and recommendations</li><li>Identify content and pages for ongoing optimization</li></ul>Required Skills &amp; Qualifications<ul><li>3+ years proven experience in SEO (B2B or service industry preferred)</li><li>Strong understanding of both technical and content SEO</li><li>Experience ranking competitive keywords</li><li>Hands-on experience with tools such as:</li><li>Google Analytics (GA4)</li><li>Google Search Console</li><li>Ahrefs / SEMrush</li><li>Screaming Frog</li><li>Keyword research tools</li><li>Knowledge of HTML basics and on-page optimization</li><li>Experience in link-building outreach</li><li>Strong analytical mindset and data-driven decision making</li><li>Excellent English communication skills</li></ul>Preferred Qualifications<ul><li>Experience working with BPO, outsourcing, SaaS, or service-based businesses</li><li>Experience optimizing high-ticket B2B websites</li><li>Understanding of CRO (conversion rate optimization)</li><li>Familiarity with CMS platforms (WordPress or similar)</li><li>Basic understanding of AI-assisted SEO workflows</li><li>Experience managing or collaborating with content writers</li></ul>KPIs for This Role<ul><li>Growth in organic traffic</li><li>Improvement in keyword rankings (high-intent terms)</li><li>Increase in qualified inbound leads</li><li>Improvement in conversion rates on service pages</li><li>Growth in high-quality backlinks</li></ul>What Success Looks LikeWithin 6 months, we expect:<ul><li>Measurable growth in organic traffic</li><li>Service pages ranking for competitive keywords</li><li>Strong content cluster structure in place</li><li>Consistent inbound lead generation from SEO</li></ul>Job Type: Full-timePay: Rs223,082.32 - Rs418,279.35 per monthExperience:<ul><li>SEO : 3 years (Required)</li><li>BPO: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: Remote

Senior SEO Specialist (BPO / Outsourcing Industry)

eClerx

Job Title: BPO analyst &ndash; Night Shift Company: eClerx Industry: BPO / Business Process Management Employment Type: Full-Time Location: ChandigarhAbout the CompanyeClerx is a leading global business process management company delivering operational excellence and customer-centric solutions to international clients. We provide structured career growth opportunities in a fast-paced BPO environment.Job OverviewWe are hiring enthusiastic and driven candidates for a General BPO Executive role. This position involves handling customer interactions, backend operations, and process support in a dynamic night shift environment. Ideal for individuals looking to build a strong foundation in the BPO industry.Key Responsibilities<ul><li>Handle inbound/outbound customer calls and emails</li><li>Provide accurate information and resolve customer queries</li><li>Maintain records of customer interactions in CRM systems</li><li>Meet quality and productivity targets (KPIs &amp; SLAs)</li><li>Coordinate with internal teams for query resolution</li><li>Ensure high levels of customer satisfaction</li></ul>Eligibility Criteria<ul><li>Minimum Age: 21 years</li><li>Education: Graduate (any discipline)</li><li>Freshers and candidates with 0&ndash;2 years of BPO/Customer Support experience can apply</li><li>Willingness to work in night shifts</li></ul>Required Skills<ul><li>Good communication skills (English required)</li><li>Basic computer knowledge</li><li>Ability to work in a target-driven environment</li><li>Strong problem-solving skills</li><li>Team player with positive attitude</li></ul>Salary &amp; Benefits<ul><li>Fixed Salary: ₹20,100 per month</li><li>Night Shift Allowance: ₹3,000 per month</li><li>Performance-Based Incentives: Attractive monthly incentives</li><li>Earning Potential: Up to ₹30,000 per month (including incentives)</li><li>Career growth opportunities within operations and support functions</li></ul>Shift Details<ul><li>Night Shift</li><li>5 Days Working (Rotational Week Offs)</li></ul>If you are looking to start or grow your career in the BPO industry with a reputed organization like eClerx, apply now and unlock your earning potential!Job Types: Full-time, Permanent, FresherPay: From ₹20,100.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Internet reimbursement</li><li>Leave encashment</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

BPO Analyst

Schoenen DIS LLP

Job Title: Real Estate Research Analyst (BROKER PRICE OPINION)Company: BPO Auto Accept Experience Required: Minimum 1 Year (BPO / Real Estate Preferred)Job Summary: We are hiring a detail-oriented Real Estate Research Analyst to prepare Broker Price Opinion (BPO) reports for U.S. residential properties. The candidate must have strong research and analytical skills and the ability to meet daily targets with high accuracy.Key Responsibilities:<ul><li>Research properties using MLS, Zillow, Redfin, Realtor and county records</li><li>Analyze comparable sales (comps) and market trends</li><li>Prepare Interior and Exterior BPO reports</li><li>Determine property value based on market analysis</li><li>Maintain turnaround time (TAT) and quality standards</li><li>Follow client guidelines and valuation instructions</li><li>Maintain confidentiality of company and client data</li></ul>Required Skills:<ul><li>Strong analytical and research skills</li><li>Good knowledge of MS Excel and internet research</li><li>Attention to detail and accuracy</li><li>Ability to work under pressure and meet deadlines</li><li>Good written and verbal English communication</li></ul>Qualification: Any Bachelor&rsquo;s Degree (Commerce / Finance preferred)Job Type: Full-time, Permanent Work Location: In personSalary: ₹12,000 &ndash; ₹18,000 per month (Based on experience)Job Type: Full-timePay: ₹12,000.00 - ₹20,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Work Location: In person

BPO Research Analyst

SIMSIN Edtech

SIMSIN Edtech is looking for Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets for their Head office in Karachi.Responsibilities<ul><li>Manage all accounting transactions</li><li>Prepare budget forecasts</li><li>Publish financial statements in time</li><li>Handle monthly, quarterly and annual closings</li><li>Reconcile accounts payable and receivable</li><li>Ensure timely bank payments</li><li>Manage balance sheets and profit/loss statements</li><li>Cash and Accrual Management</li></ul>Note: BPO Industry experience candidates are encourage to applyShift: Morning Timings: 9 AM to 5:30 PM (On-Site)Job Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li></ul>Work Location: In person

Accountant-BPO

Legal Capital Law Firm

Job Title: BPO Executive / Customer Support ExecutiveExperience: 0 &ndash; 3 YearsLocation: Gachibowli,Begumpet, HyderabadQualification: Any Graduate / UndergraduateSalary: As per industry standardsJob Responsibilities:Handle inbound &amp; outbound customer calls professionallyResolve customer queries, complaints, and requestsProvide accurate information about products/servicesMaintain customer records and update CRM systemsMeet daily/weekly call quality and productivity targetsContact: 8977742557Follow company policies and communication guidelinesRequired Skills:Good verbal communication skills (English &amp; local language)Basic computer knowledgeCustomer-focused attitudeAbility to work in rotational shiftsFresher-friendly (training will be provided)Preferred Candidates:Immediate joinersFreshers or candidates with BPO experienceWilling to work in dayshiftsBenefits:Attractive salary + incentivesTraining &amp; career growth opportunitiesFriendly work environmentJob Type: Full-timePay: ₹12,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Food provided</li></ul>Work Location: In person

Tele caller, BPO

Raya CX

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 , Permanent Position: Voice Engineer Company Overview: RayaCX is a leading BPO company based in Cairo, Egypt. We provide comprehensive customer experience solutions to global clients across various industries. Our team of experts is dedicated to delivering exceptional services and driving business growth for our clients. Job Overview: We are seeking a highly skilled and experienced Voice Engineer to join our team. The ideal candidate will have a strong background in telecommunications and experience in managing voice networks and systems. As a Voice Engineer, you will be responsible for designing, implementing, and maintaining voice infrastructure for our clients. You will work closely with our clients and internal teams to ensure the smooth operation of their voice systems and provide technical support when needed. Key Responsibilities:
 
 
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 Design, implement, and maintain voice infrastructure for clients
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 Monitor and troubleshoot voice networks and systems to ensure optimal performance
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 Work closely with clients to understand their business requirements and provide customized solutions
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 Collaborate with internal teams to integrate voice systems with other technologies
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 Conduct regular network assessments and make recommendations for improvements
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 Assist in the development and implementation of disaster recovery plans
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 Stay updated with the latest technologies and trends in the voice industry
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 Provide technical support and assistance to clients and internal teams
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 Document network configurations, procedures, and processes
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 Ensure compliance with industry standards and regulations Qualifications:
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 Bachelor's degree in Computer Science, Telecommunications, or a related field
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 3+ years of experience in voice engineering or a similar role
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 Strong knowledge of telecommunications protocols and technologies (SIP, VoIP, PBX, etc.)
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 Experience with voice network design, implementation, and maintenance
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 Familiarity with network security and disaster recovery planning
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 Excellent problem-solving and troubleshooting skills
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 Strong communication and interpersonal skills
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 Ability to work in a fast-paced and dynamic environment
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 Certifications in voice engineering (e.g. CCNA Voice, CCNP Voice) are a plus Contract Details: This is a full-time, permanent position based in Cairo, Egypt. The successful candidate will receive a competitive salary and benefits package, including health insurance, paid time off, and opportunities for career growth and development. If you are a highly motivated and skilled Voice Engineer looking to join a dynamic team and make a difference in the BPO industry, we encourage you to apply for this exciting opportunity at RayaCX.
 
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Voice Engineer BPO

ABS INTERNATIONAL

Don't Just Report Errors. Enforce Standards. (Direct to Owners) Night Shift (6:00 PM &ndash; 2:00 AM) | Operations: Gulistan-e-Johar &amp; Gulshan ABS International (Est. 2012) &ndash; Direct US PrincipalThe Reality Check: Are you a QA Manager who is tired of being ignored by Operations Managers? Are you tired of &quot;suggesting&quot; improvements that never happen? Take Command. ABS International is hiring a Head of Quality to oversee our US Operations across two branches. We don't need a &quot;Call Listener.&quot; We need a Process Architect. You report directly to the Principal Owners. You have the authority to hold the Sales &amp; Support teams accountable.The &quot;Executive&quot; Deal:<ul><li>Salary Package: Market Competitive (Senior Management Grade). We are ready to pay top dollar for the right Process Architect.</li><li>Authority: You define the Standard. If a team member fails your Audit, Operations must retrain them.</li><li>Stability: 14 Years in Business. A secure, long-term leadership role.</li></ul>Your Mission:<ul><li>Architect: Build the QA Scorecards, Calibration Protocols, and Feedback Loops from scratch.</li><li>Enforce: Ensure both branches (Gulshan &amp; Johar) follow the exact same US ISO-level Standards.</li><li>Coach: Transform data into training. Don't just catch mistakes&mdash;teach Team Leads how to prevent them.</li></ul>Who This Is For:<ul><li>The Architect: You have 3+ Years in BPO Quality Assurance. You have built processes (SOPs, KPIs), not just followed them.</li><li>The Leader: You are comfortable managing a team of QA Analysts.</li><li>The Night Owl: You are productive during 6:00 PM &ndash; 2:00 AM.</li></ul>How to Apply:<ul><li>Click &quot;Apply Now&quot;.</li><li>Mandatory: Answer the calibration question.</li><li>Attach your CV.</li></ul>If you are ready to own the Quality Department, apply now.Job Type: Full-timeApplication Question(s):<ul><li>Have you designed QA Scorecards and Calibration SOPs from scratch?</li><li>Do you have 3+ Years of experience in BPO Quality Assurance?</li><li>This is a Night Shift (6 PM - 2 AM). Are you available?</li></ul>Work Location: In person

Head of Quality Assurance (BPO Operations)

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