branch account manager

National Aquaculture Group | NAQUA

<div>
 <p>
  Branch Accountant (Accounts Receivable)
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Finance &amp; Accounting
 </p>
 <p>
  <strong>
   Reporting To:
  </strong>
  Finance Manager
 </p>
 <p>
  <strong>
   Work Location:
  </strong>
  Abha / Khamis Mushait Branch Operations
 </p>
 <p>
  <strong>
   Work Schedule:
  </strong>
  6 Days per Week (Sales operations include Saturdays)
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a
  <strong>
   Branch Accountant (Accounts Receivable)
  </strong>
  to support financial operations at the branch level. The role is responsible for managing accounts receivable activities, including recording sales invoices, tracking collections, reconciling customer accounts, and ensuring accurate financial records.
 </p>
 <p>
  The ideal candidate will support daily financial operations and work closely with the sales team to ensure timely collections and accurate reporting.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <ul>
  <li>
   Create and maintain customer accounts and update master data in the system.
  </li>
  <li>
   Review and verify sales invoices and maintain proper documentation and archiving.
  </li>
  <li>
   Follow up on missing or unreceived sales invoices.
  </li>
  <li>
   Manage collections received from the sales team (Cash, POS, and Bank Transfers).
  </li>
  <li>
   Reconcile daily sales invoices with collections received.
  </li>
  <li>
   Deposit cash and cheques in the bank and maintain proper records.
  </li>
  <li>
   Reconcile collections with bank statements and internal AR records.
  </li>
  <li>
   Record customer transactions including payments, credit notes, and debit notes.
  </li>
  <li>
   Calculate customer rebates and obtain required approvals.
  </li>
  <li>
   Prepare and share monthly customer statements of account.
  </li>
  <li>
   Perform customer account reconciliations and resolve discrepancies.
  </li>
  <li>
   Conduct monthly physical inventory counts and reconcile with system records.
  </li>
  <li>
   Perform month-end cash counts and confirmations.
  </li>
  <li>
   Monitor customer aging and conduct weekly meetings with the sales team to review outstanding balances.
  </li>
  <li>
   Perform other Accounts Receivable duties as assigned by management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Requirements
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Accounting or Finance.
  </li>
 </ul>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   0&ndash;2 years of experience in accounting or accounts receivable.
  </li>
 </ul>
 <p>
  <strong>
   Technical Skills
  </strong>
 </p>
 <ul>
  <li>
   Knowledge of accounting principles.
  </li>
  <li>
   Customer account reconciliation.
  </li>
  <li>
   Proficiency in Microsoft Excel.
  </li>
  <li>
   Accurate data entry and record keeping.
  </li>
 </ul>
 <p>
  <strong>
   Soft Skills
  </strong>
 </p>
 <ul>
  <li>
   Attention to detail and accuracy.
  </li>
  <li>
   Ability to follow procedures and company policies.
  </li>
  <li>
   Strong teamwork and communication skills.
  </li>
 </ul>
 <p>
  <strong>
   Language
  </strong>
 </p>
 <ul>
  <li>
   Basic English proficiency.
  </li>
 </ul>
 <p>
  Additional Requirements
 </p>
 <ul>
  <li>
   The role requires visiting the bank to deposit cash
   <strong>
    at least three times per week
   </strong>
   .
  </li>
  <li>
   Willingness to work
   <strong>
    6 days per week
   </strong>
   (including Saturday).
  </li>
 </ul>
</div>


Branch Accountant

J&L Building Materials, Inc.

<div>Description:
<p><b>
SUMMARY:</b></p><p>
The Frazer Assistant Branch Manager serves as the internal administrative leader of the branch, ensuring smooth daily operations and exceptional customer service. This position supports the Branch Manager in all aspects of branch management and acts as the primary backup in their absence. The role includes supervision of inside sales and warehouse staff, administrative coordination of deliveries, and direct customer engagement to ensure an efficient, accurate, and customer-focused experience.</p><p></p><p><b><br>
ABOUT J&amp;L:</b></p><p>
J&amp;L Building Materials is a third-generation, family-owned, independent distributor that has been serving professional contractors and builders since 1958.</p><p>
Our mission is to deliver exceptional customer service, where people and relationships take precedence above all else. We are committed to creating a personalized experience while approaching our business with thoughtfulness and integrity, based on our core values of customer-centric excellence, authentic relationships, personal responsibility and accountability, and success through integrity and honesty.</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></p><ul><li>Support the Branch Manager in overseeing daily operations and act as their backup as needed.</li><li>Supervise and schedule the inside sales and counter staff, including managing workloads and coordinating order scheduling.</li><li>Monitor and ensure timely, courteous, and accurate customer service across all branch activities.</li><li>Enforce company policies, procedures, and safety practices.</li><li>Investigate and resolve customer complaints and disputes through proper channels.</li><li>Ensure accurate order entry, product identification, and pricing processes.</li><li>Assist in the protection and proper handling of company assets, including inventory control, product rotation, and asset storage.</li><li>Maintain records and reports related to branch operations and financial activities as directed.</li><li>Prepare daily cash deposits and assist in month-end operating expense analysis.</li><li>Support physical inventories and cycle counts; assist with reconciliation of discrepancies.</li><li>Participate in scheduled branch meetings.</li><li>Perform other duties as assigned.</li></ul><p></p><p><b><br>
BENEFITS AT J&amp;L:</b></p><ul><li>
Full medical, dental, vision benefits coverage</li><li>
Employer contribution to Health Savings Account if enrolled in the high-deductible health plan</li><li>
401K with 6% employer match after 6 months of employment</li><li>
Profit sharing bonus program</li><li>
Paid time off</li><li>
Paid holidays</li></ul>
Requirements:
<p><b>
BASIC QUALIFICATIONS:</b></p><ul><li>Minimum of a high school diploma or equivalent (GED) required.</li><li>Minimum one year prior experience in building materials distribution or related industry.</li><li>Minimum of one year of experience in a customer-facing or service-oriented position, demonstrating strong interpersonal and communication skills.</li></ul><p><b>
PREFERRED QUALIFICATIONS:</b></p><ul><li>Associate degree (A.A.) or equivalent from a two-year college or technical school.</li><li>Proven ability to manage, schedule, and support a team in a fast-paced environment.</li><li>Excellent written and verbal communication skills.</li><li>Proficient in Microsoft Office, Traverse, and inventory/order management systems.</li><li>Supervisory experience with inside sales, dispatch, or administrative staff.</li><li>Strong problem-solving and decision-making abilities.</li></ul><p><b>
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:</b></p><ul><li>Frequently required to stand, walk, use hands to handle or feel, and communicate clearly.</li><li>Occasionally required to sit, reach, stoop, kneel, crouch, or crawl.</li><li>Must frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds.</li><li>Specific vision abilities include close vision, color vision, depth perception, and ability to adjust focus.</li><li>Work is primarily indoors with occasional exposure to outdoor weather.</li><li>The noise level is typically moderate.</li></ul><p><i>
Consistent with the Americans with Disabilities Act (ADA) and the Pennsylvania Human Relations Act, it is the policy of J&amp;L to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at </i><i>hr@jlbuilding.com</i><i> or 610-981-6036 x 1.</i></p><p><i>
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.</i></p></div>

Assistant Branch Manager

Glacier Bancorp

<div><b>About The Role</b><div><br>
Join one of the best banks in Arizona. Foothills Bank has been on the list of Top Companies to Work for in Arizona for 5 years in a row! Learn More About Our Recognitions!</div><div></div><div><b><br>
SUMMARY:</b></div><div></div><div><br>
The Assistant Branch Manager (ABM) will provide supervision and leadership for Tellers and New Account Representatives. This person must have the ability to communicate effectively while working quickly and accurately.</div><div></div><div><br>
The ABM will have extensive contact with customers, vendors, the public, and bank staff and will interact in a professional and courteous manner and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank. Also, will implement, communicate, and manage branch-related operational policies and procedures under the direction of the Branch Manager.</div><div><br>
</div><div><b>DUTIES AND RESPONSIBILITIES:</b></div><ul><li>
Represent the Bank in a professional manner which includes a professional image, confidentiality, a &ldquo;consider it done&rdquo; attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs</li><li>
Provide superior internal and external customer service while demonstrating self-governance, courtesy, and respect toward external customers as well as organization personnel</li><li>
Keep management appropriately informed of significant issues, problems and complaints</li><li>
Supervise Tellers and New Accounts Representatives</li><li>
Resolve customer concerns/complaints, maintain appropriate contact with customers through verbal and written communication</li><li>
Monitor hourly employees&rsquo; time/schedule and time sheets</li><li>
Complete Annual Performance Evaluations for each branch staff member</li><li>
Conduct monthly certifications</li><li>
Complete month-end reporting, including, but not limited to, balancing teller differences, closed accounts, manager&rsquo;s and security reports</li><li>
Conduct weekly/monthly staff meetings</li><li>
Perform all Teller functions, including, but not limited to, processing deposits, withdrawals, loan payments, stop payments, selling cashier checks and money orders, processing account holds</li><li>
Perform or assist with all personal bank functions, including, but not limited to opening variety of accounts (checking, savings, business, IRA, CD, HSA, Safe Deposit Boxes), account maintenance, create and troubleshoot online banking accounts, ordering checks and debit cards, processing bankcard disputes</li><li>
Refer customers and prospects to bank services, explaining a variety of account types and services</li><li>
Assist Branch Manager to achieve all annual growth objectives and other projects and responsibilities as needed</li><li>
Participate in projects and assignments, which may include obtaining information and research from a variety of sources</li><li>
May originate consumer loans; maintain up to date training and adhere to loan compliance standards</li><li>
Complete required bank trainings courses within assigned time frames</li><li>
Regular and predictable attendance is an essential function of this job.</li><li>
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control</li><li>
May be required to work at other Foothills Bank branches due to staffing shortages</li><li>
Participate in community service and bank-sponsored activities</li><li>
Attend and participate in meetings as required</li><li>
Keep work area tidy</li><li>
Additional duties as requested or assigned</li></ul>
<br>
<b>About You</b><div><b><br>
QUALIFICATIONS:</b></div><ul><li>
High school diploma or equivalent
</li><li>A minimum of 5 years&rsquo; experience in banking</li><li>
Previous supervisor experience preferred</li></ul><div></div><div><b><br>
KNOWLEDGE, SKILL, ABILITY:</b></div><ul><li>
Demonstrated effective interpersonal relationships and teamwork.</li><li>
Professional verbal and written communication skills.</li><li>
Strong interpersonal skills, using considerable tact, diplomacy, and judgment.</li><li>
Strong organizational, customer service, communication, and decision-making skills.</li><li>
Able to maintain confidential and sensitive information.</li><li>
Experience working with all levels of employees and external customers.</li><li>
Well-organized with ability to prioritize and multi-task in a fast-paced work environment.</li><li>
Ability to communicate, both orally and in writing, with others in the Bank to perform effective reviews and to report the results.
</li><li>Ability to respond to common inquiries of complaints of customers, regulatory agencies, or members of the business community.</li><li>
Sufficient banking, organizational and technical skills to assist in performing all required reviews.</li></ul><div></div><div><b><br>
WORK ENVIRONMENT:</b></div><div></div><div><br>
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.</div><div></div><p><br>
Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.</p><div></div><div><b><br>
PHYSICAL DEMANDS:</b></div><div></div><p><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><br>
</p><p>While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.</p><p><br>
</p><p>Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p></p><p><br>
Specific lifting abilities required by this job include: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.</p><p></p><p><br>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p><br>
<br>
<b>What We Offer</b><div><b><br>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Foothills Bank

<div>About the Role:
<div>
Join one of the best banks in Arizona. Foothills Bank has been on the list of Top Companies to Work for in Arizona for 5 years in a row! Learn More About Our Recognitions!</div><div></div><div><b><br>
SUMMARY:</b></div><div></div><div><br>
The Assistant Branch Manager (ABM) will provide supervision and leadership for Tellers and New Account Representatives. This person must have the ability to communicate effectively while working quickly and accurately.</div><div></div><div><br>
The ABM will have extensive contact with customers, vendors, the public, and bank staff and will interact in a professional and courteous manner and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank. Also, will implement, communicate, and manage branch-related operational policies and procedures under the direction of the Branch Manager.</div><div><br>
</div><div><b>DUTIES AND RESPONSIBILITIES:</b></div><ul><li>
Represent the Bank in a professional manner which includes a professional image, confidentiality, a &ldquo;consider it done&rdquo; attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs</li><li>
Provide superior internal and external customer service while demonstrating self-governance, courtesy, and respect toward external customers as well as organization personnel</li><li>
Keep management appropriately informed of significant issues, problems and complaints</li><li>
Supervise Tellers and New Accounts Representatives</li><li>
Resolve customer concerns/complaints, maintain appropriate contact with customers through verbal and written communication</li><li>
Monitor hourly employees&rsquo; time/schedule and time sheets</li><li>
Complete Annual Performance Evaluations for each branch staff member</li><li>
Conduct monthly certifications</li><li>
Complete month-end reporting, including, but not limited to, balancing teller differences, closed accounts, manager&rsquo;s and security reports</li><li>
Conduct weekly/monthly staff meetings</li><li>
Perform all Teller functions, including, but not limited to, processing deposits, withdrawals, loan payments, stop payments, selling cashier checks and money orders, processing account holds</li><li>
Perform or assist with all personal bank functions, including, but not limited to opening variety of accounts (checking, savings, business, IRA, CD, HSA, Safe Deposit Boxes), account maintenance, create and troubleshoot online banking accounts, ordering checks and debit cards, processing bankcard disputes</li><li>
Refer customers and prospects to bank services, explaining a variety of account types and services</li><li>
Assist Branch Manager to achieve all annual growth objectives and other projects and responsibilities as needed</li><li>
Participate in projects and assignments, which may include obtaining information and research from a variety of sources</li><li>
May originate consumer loans; maintain up to date training and adhere to loan compliance standards</li><li>
Complete required bank trainings courses within assigned time frames</li><li>
Regular and predictable attendance is an essential function of this job.</li><li>
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control</li><li>
May be required to work at other Foothills Bank branches due to staffing shortages</li><li>
Participate in community service and bank-sponsored activities</li><li>
Attend and participate in meetings as required</li><li>
Keep work area tidy</li><li>
Additional duties as requested or assigned</li></ul>
About You:
<div><b>
QUALIFICATIONS:</b></div><ul><li>
High school diploma or equivalent
</li><li>A minimum of 5 years&rsquo; experience in banking</li><li>
Previous supervisor experience preferred</li></ul><div></div><div><b><br>
KNOWLEDGE, SKILL, ABILITY:</b></div><ul><li>
Demonstrated effective interpersonal relationships and teamwork.</li><li>
Professional verbal and written communication skills.</li><li>
Strong interpersonal skills, using considerable tact, diplomacy, and judgment.</li><li>
Strong organizational, customer service, communication, and decision-making skills.</li><li>
Able to maintain confidential and sensitive information.</li><li>
Experience working with all levels of employees and external customers.</li><li>
Well-organized with ability to prioritize and multi-task in a fast-paced work environment.</li><li>
Ability to communicate, both orally and in writing, with others in the Bank to perform effective reviews and to report the results.
</li><li>Ability to respond to common inquiries of complaints of customers, regulatory agencies, or members of the business community.</li><li>
Sufficient banking, organizational and technical skills to assist in performing all required reviews.</li></ul><div></div><div><b><br>
WORK ENVIRONMENT:</b></div><div></div><div><br>
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.</div><div></div><p><br>
Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.</p><div></div><div><b><br>
PHYSICAL DEMANDS:</b></div><div></div><p><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><br>
</p><p>While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.</p><p><br>
</p><p>Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p></p><p><br>
Specific lifting abilities required by this job include: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.</p><p></p><p><br>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p>
What We Offer:
<div><b>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Do it Right Pakistan

<p><b>Job Summary:</b><br/>The Assistant Branch Manager supports the Branch Manager in overseeing daily operations, ensuring excellent customer service, and achieving business goals. This role involves staff supervision, operational management, and contributing to branch growth and profitability.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist the Branch Manager in managing day-to-day branch operations.</li><li>Supervise and support staff to ensure high performance and productivity.</li><li>Provide excellent customer service and resolve customer issues efficiently.</li><li>Help achieve sales targets and business development goals.</li><li>Monitor branch performance, prepare reports, and suggest improvements.</li><li>Ensure compliance with company policies, procedures, and regulatory requirements.</li><li>Train, coach, and motivate team members.</li><li>Handle administrative tasks such as scheduling, inventory (if applicable), and cash management.</li><li>Step in as acting Branch Manager when required.</li></ul><p><b>Required Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li>Relevant experience in banking, retail, or branch operations (typically 2&ndash;5 years).</li><li>Prior supervisory or leadership experience is preferred.</li></ul><p><b>Skills and Competencies:</b></p><ul><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Problem-solving and decision-making skills.</li><li>Sales and customer service orientation.</li><li>Organizational and time-management skills.</li><li>Basic financial and operational knowledge.</li></ul><p><b>Work Environment:</b></p><ul><li>Office based ( Onsite)</li></ul><p>Work Location: In person</p>

Loudoun County, VA

JOB
<br>Loudoun County Public Library (LCPL) builds community by promoting the joy of reading and learning. Serving as the civic center of the community, LCPL provides free and equal access to a full variety of library resources and innovative technologies to enhance the quality of life and meet the informational, educational, and cultural interests of the entire community.
<br><br>
EXAMPLE OF DUTIES
<br>Loudoun County Public Library (LCPL) is seeking collaborative, energetic, and community oriented leaders for the position of Assistant Branch Manager at Rust Library in Leesburg, VA. This role serves as the second person in charge of the branch and plays a vital leadership role in supporting daily operations, service quality, and staff development.The Assistant Branch Manager directly oversees the Circulation Department, including supervision, scheduling, training, and performance evaluation of Circulation staff. This position also serves as the person in charge of Passport Services, managing daily passport operations, ensuring compliance with federal acceptance standards, and coordinating staffing and workflow for Rust Library’s passport program.In addition, the Assistant Branch Manager provides oversight and support across public service areas, coordinates cross department scheduling, delivers customer service training, and ensures a high standard of public service for library users of all ages.LCPL’s new Mission, Vision, and Values form the foundation of this work: Mission: Loudoun County Public Library inspires, informs, innovates, and welcomes all.Vision: Loudoun County Public Library builds community and celebrates the joy of reading and learning.Values: We serve the community with respect and expertise. We celebrate learning and curiosity. We embrace creativity and teamwork.The ideal candidate demonstrates a passion for exceptional public service, a commitment to community engagement, and a dedication to fostering a positive, inclusive, and high performing team environment.The successful candidate will: Foster a positive, collaborative team whose work is essential to the library’s mission.Demonstrate excellent communication, interpersonal, and public service skills.Supervise Circulation staff and oversee daily operations of the Circulation Department.Serve as the lead staff member overseeing Passport Services, including operational management and compliance oversight.Coordinate cross department schedules and ensure consistent, high quality customer service.Model and promote LCPL’s Mission, Vision, and Values through leadership and decision making.Stay informed about emerging library trends, technologies, and best practices.Demonstrate strong organizational, technology, and multitasking skills.Additional Information: Rust Library is LCPL’s only passport acceptance facility. The Assistant Branch Manager is responsible for ensuring daily operational excellence for the passport program in addition to other supervisory and operational duties.LCPL provides services seven (7) days per week. Work schedule will vary and will include evenings, weekends, and holidays as assigned. Work location is subject to change based on operational needs.Hiring salary is commensurate with experience.
<br><br>
SUPPLEMENTAL INFORMATION
<br>Successful candidates will undergo background checks as required.

Golden 1 Credit Union

<b>JOB TITLE:</b> Member Service Specialist III
<br><b>DEPARTMENT:</b> Branch Channel Delivery
<br><b>STATUS:</b> Non- Exempt
<br><b>JOB CODE:</b> 2401
<br><b>PAY SCALE:</b> $23.50 - $23.50 Hourly
<br><br>
<b>GENERAL DESCRIPTION:</b><br>
Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and services designed to assist them in achieving their financial goals. Answer questions, and direct members to appropriate department for specialized services.
<br><br>
<b>TASKS, DUTIES, FUNCTIONS:</b><br>
1. Processes and audits financial transactions including deposits, withdrawals, transfers, payments and general ledger entries while maintaining a cash drawer.
<br>2. Provides Golden 1 services to member, including but not limited to cashier’s checks, money orders, savings bonds, wire transfers and transactions, additional sub-shares, and debit card issuance.
<br>3. Assesses members needs while processing transactions.
<br>4. Identifies opportunities to help members relative to Golden 1 product or service offerings and documents in EnAct system.
<br>5. Identifies and report fraudulent activity to management and Financial Investigations dept., in accordance with current procedures to prevent potential loss to the credit union.
<br>6. Assists in the proper operation of the ATM and Teller Cash Dispenser Units including, but not limited to, replacing receipt cartridge, clearing a blockage, etc.
<br>7. May be required to take the lead for open and closing responsibilities in the absence of MSS IV and above.
<br>8. Activates alarm.
<br>9. Verifies signature cards in ECM (Enterprise Content Management).
<br>10. Check acceptance approval within assigned limits.
<br>11. Ensures confidentiality of all member and credit union information.
<br>12. Maintains current knowledge of all Golden 1 products and services, as well as of policies and procedures for teller functions.
<br>13. Performs additional responsibilities essential to the operations of the branch (TCR, SBO, Safe deposit box, etc...), as needed.
<br>14. Opens deposit and specialty accounts (e.g., Roth IRA) and identifies members’ financial service needs to ensure members are provided with meaningful financial solutions.
<br>15. Mentors and advises MSSI’s and MSSII’s.
<br>16. Develops coaching and leadership skills by observation and training courses.
<br>17. Engages in consultative dialogue with members to identify current and future financial needs and documents in EnAct system.
<br>18. Enroll members in the different channels that Golden 1 uses: online, mobile, etc.
<br>19. Refer member’s home lending/investment needs to the appropriate business partner through EnAct referrals.
<br>20. Process consumer loan applications and completes the fulfillment of loan when appropriate.
<br>21. Approves signature cards.
<br>22. Audits loan reports and provides coaching as needed to avoid future errors.
<br>23. Provide approvals based on authorized limits as assigned by the Branch Manager.
<br>24. Notarizes member documents (certification of trust, etc.).
<br>25. Collects medallion stamp request information and sends to MSS IV or above for approval.
<br>26. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
<br><br>
<b>COMMUNICATION & INTERACTIONS:</b><br>
1. Interacts professionally with members.
<br>2. Communicates in a professional manner (proper grammar, punctuation and tone) in both written and verbal communication.
<br>3. Effective listener. Communicates with empathy.
<br>4. Associates member needs based on conversation to G1 products and services.
<br>5. Overcomes basic objection or resistance through conversation.
<br>6. Works as part of a team.
<br>7. Accepts constructive feedback positively and utilize it to help personal and professional development.
<br>8. Ability to have a consultative dialogue by asking effective questions and connecting to answer to solutions offered by G1.
<br>9. Communicates the ""why"", not just the ""how"" or ""what".
<br>10. Overcomes member objections and resistance with a calming and reassuring presence
<br><b>11. Demonstrates polished presentation skills, e.g.:</b> Speaks clearly and confidently; Communicates in a clear and concise manner; able to convey complicated information in an understandable manner to the audience.
<br><b>12. Demonstrates networking skills, e.g.:</b> Asks effective questions and processes answers; speaks with sincerity; uses positive language; makes friends—not contacts; follows-up on networking conversations.
<br><br>
<b>ORGANIZATIONAL CONTACTS & RELATIONSHIPS:</b><br>
<b>1. INTERNAL:</b> Participates in team meetings. Frequent routine and complex verbal and written communication with the following departments: Branch Network, Home Loan Reps, IT Help Desk, Deposit Account Servicing, Financial Advisors, Member Development Officers, Call Center (MSCC), Fraud Management, MSSI Training, Loan Processing and Underwriting. Internal conversations are more research focused (e.g., fraud avoidance and account research)
<br><b>2. EXTERNAL:</b> Frequent transaction related interactions and consultative conversations with members. Follows-up and initiates conversation with potential members identified at marketing and table events. May be required to sign-in outside vendors and visitors as needed.
<br><br>
<b>QUALIFICATIONS:</b><br>
<b>1. EDUCATION:</b> High School or GED required.
<br><b>2. EXPERIENCE:</b> Minimum two plus year of prior experience in a banker role at another financial institution or customer relationship building role preferred, plus and 1 year as a Member Service Specialist II or teller role at Golden 1 or another financial institution preferred.
<br><br>
<b>3. BEHAVIORS:</b><br>
<ul>
<li>Fosters a positive and engaging work environment. Treating others with courtesy and respect.</li>
<li>Inspires others through words and actions and embracing G1's mission, vision and core values.</li>
<li>Displays positive, outgoing, and empathetic attitude.</li>
<li>Punctual and reliable.</li>
<li>Results-orientated.</li>
<li>Takes on any task required to meet or exceed all team objectives.</li>
<li>Takes the initiative to identify, investigate and resolve member issues, including operational and support situations.\</li>
<li>Willingness and flexibility in taking on new responsibilities as business requires.</li>
<li>Willingness to learn and master new and emerging banking technology.</li>
<li>Presents Golden Services (Internal/External).</li>
<li>Assumes Positive Intent in all communication.</li>
</ul>
<b>4. KNOWLEDGE/SKILLS:</b><br>
<ul>
<li>Functional: Excellent oral and written communication skills. Advanced knowledge in the following areas: Federal Rules and Regulations as applied to credit unions, G1 products (consultative), deposit fulfillment (with Subshares) and Fulfillment, Deposit Services, Lending Services, employee handbook, Knowledge Base (G1 policies and procedures), cash handling, teamwork, and customer service.</li>
<li>Technical: Basic knowledge in the following systems/applications: Microsoft Office (Word, Excel, Outlook and PowerPoint), eFunds, Bridger, Card @ Once, EnAct (referrals, uncovering opportunities and reviewing balances), ECM, Springboard, DSUI / TNav, Wire Exchange, SBO, HRIS (ADP), Concur, Relationship Manager.</li>
<li>Proficient adding profiles and updating tasks, activities and notes in EnAct. Proficient in Maestro and LPQ.</li>
</ul>
<b>PHYSICAL REQUIREMENTS:</b><br>
1. Prolonged standing throughout the workday. A teller stool is provided as may be needed.
<br>2. Ability to lift up to thirty pounds.
<br>3. Ability to frequently move about the branch to accomplish tasks.
<br>4. Corrected hearing within normal range. A telephone device to enhance hearing will be provided if needed.
<br>5. Corrected vision in the normal range.
<br>6. Possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including an adding machine and typewriter, if needed.
<br><br>
<b>LICENSES/CERTIFICATIONS:</b><br>
Certified Notary Public, if required for specific branch.
<br><br>
THIS JOB DESCRIPTION PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE’S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION’S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME.
<br>REV. 12/2/2025

Arden Town Branch - Member Service Specialist III (Full-Time)

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Arden Town Branch - Member Service Specialist III (Full-Time)