branch associate teller

United Arab Bank

<div>
 <p>
  <strong>
   Job Purpose
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Teller is responsible for delivering efficient, accurate, and courteous service to customers by managing daily teller operations, including cash transactions, deposits, withdrawals, and other banking services. This role ensures strict adherence to the bank&rsquo;s policies, procedures, and regulatory requirements to protect customer information and assets while handling large volumes of cash. The Teller plays a key role in mitigating operational risks and contributes to a positive customer experience by addressing inquiries, resolving issues promptly and promoting the bank&rsquo;s products and services as appropriate, ensuring the overall success of branch banking services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Principal Accountabilities
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer Service
  </strong>
  :
 </p>
 <p>
  Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Transaction Processing
  </strong>
  :
 </p>
 <p>
  Accurately process a range of customer transactions, including deposits, withdrawals, transfers, loan/financing payments, checking cash, ATM posting, clearing cheques, post-dated cheques (PDC), PDC cancellations, transfer cheques, demand posting, ATM dispute resolution, ATM shortage handling, reconciliation, special clearing, end-of-day balancing, and cash and transaction reporting. Ensure compliance with the bank&rsquo;s policies and procedures align with regulatory requirements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cash Handling and Balancing
  </strong>
  :
 </p>
 <p>
  Manage cash transactions, ensuring accurate handling of large volumes of cash. Monitor cash levels in teller drawers and balance cash at the beginning and conduct end-of-day cash balancing and promptly reporting and resolving any discrepancies. Check for counterfeit notes and follow procedures to handle suspected counterfeit currency in line with bank policy and regulatory guidelines. Ensure adherence to the bank&rsquo;s processes on all transactions, including counterfeit note detection, transaction thresholds for cash deposits, vault procedures and other applicable guidelines.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Compliance and Risk Management
  </strong>
  :
 </p>
 <p>
  Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 </p>
 <p>
  Compliance and Adherence to Consumer Protection Regulation and Standards:
 </p>
 <ul>
  <li>
   Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
  </li>
  <li>
   Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
  </li>
  <li>
   Ensure adherence to the guideline for people of determination and vulnerable people.
  </li>
  <li>
   Ensure customer complaints are logged and resolved on timely basis.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Record Keeping and Documentation
  </strong>
  :
 </p>
 <p>
  Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cross-Selling and Recommendation
  </strong>
  :
 </p>
 <p>
  Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Team Collaboration
  </strong>
  :
 </p>
 <p>
  Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Continuous Improvement
  </strong>
  :
 </p>
 <p>
  Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements (Qualifications/Experience)
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Minimum high school diploma or a bachelor&rsquo;s degree in finance, business administration or any related field is preferred.
  </li>
  <li>
   Minimum 1 year of experience in a cash-handling role, experience in banking or financial services is preferred.
  </li>
 </ul>
 <p>
 </p>
</div>


Teller, Branch Banking - Dubai, Retail Banking (Emirati Talent)

QNB Group

<div>
 <strong>
  About QNB
  <br/>
  <br/>
 </strong>
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 <br/>
 <br/>
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 <br/>
 <br/>
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 <br/>
 <br/>
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 <br/>
 <br/>
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 <br/>
 <br/>
 <strong>
  Job Purpose Summary
  <br/>
  <br/>
 </strong>
 The incumbent is mainly responsible for managing and training the team of tellers to deliver cash related services to customers over the counter in an efficient, courteous and error-free manner.
 <br/>
 <br/>
 <strong>
  Essential Duties &amp; Responsibilities By Dimensions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Shareholder &amp; Financial:
  </li>
  <li>
   Assist Branch Manager to implement strategies and plans of the branch to achieve all volume, revenue, profit targets.
  </li>
  <li>
   Lead the carrying out of branch cash and other teller-related transactions in a timely and efficient manner to facilitate achievement of pre-approved branch targets.
  </li>
  <li>
   Ensure through the existence of adequate controls that instances of cash shortages/ misappropriations are avoided.
  </li>
  <li>
   Implements KPI&rsquo;s and best practices for Head Teller
  </li>
  <li>
   Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
  </li>
  <li>
   Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.
  </li>
  <li>
   Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.
  </li>
  <li>
   Customer (Internal &amp; External):
  </li>
  <li>
   Ensure customer satisfaction all times and resolve customer complaints timely and effectively.
  </li>
  <li>
   To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
  </li>
  <li>
   Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
  </li>
  <li>
   Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
  </li>
  <li>
   Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required
  </li>
  <li>
   Internal (Processes, Products, Regulatory):
  </li>
  <li>
   Manage counter loads by assessing the over the counter situation and distribute the load accordingly to reducecustomer waiting periods.
  </li>
  <li>
   Overall responsible for all transactions processed within the teller area and for safe custody of the cash/ other valuables.
  </li>
  <li>
   Ensure that tellers process transactions (cash, checks, remittance requests, utility bills, credit card payments etc) in compliance with the approved policies/ procedures and the applicable regulatory guidelines.
  </li>
  <li>
   Authorize transactions that exceed the individual teller&rsquo;s authority but are within the authority delegated to the incumbent.
  </li>
  <li>
   Authorize issuance of demand drafts/ managers checks within the limits of the authority delegated to the incumbent.
  </li>
  <li>
   Liaise with the personnel responsible for transportation of cash to/ from central vault to ensure timely availability of cash at all times while at the same time avoiding excess cash holdings. And also oversee cash transfers from/to Tellers, branch vault and ATMs.
  </li>
  <li>
   Review the teller end of day reports against the source documents to ensure accuracy and completeness of processing.
  </li>
  <li>
   Conduct counts of the cash/ other valuables in the vault against the documentary records. Resolve instances of excess/ short cash noted in accordance with the duly approved policy/ procedures.
  </li>
  <li>
   Ensure all clearing items and remittance requests received from customers are forwarded to the concerned department/ unit within Group Infrastructure without delay for processing.
  </li>
  <li>
   Identify suitable opportunities to cross-sell products or services offered to customers.
  </li>
  <li>
   Responsible for &ldquo;Manager Customer Services&rdquo; activities, when necessary, or to ensure successful staff rotation.
  </li>
  <li>
   Monitor and review the branch&rsquo;s security procedures and control access to vault.
  </li>
  <li>
   Continuous Improvement:
  </li>
  <li>
   Set examples by leading improvement initiatives through cross-functional teams ensuring successes.
  </li>
  <li>
   Identify and encourage people to adopt practices better than the industry standard.
  </li>
  <li>
   Continuously encourage and recognise the importance of thinking out-of-the-box within the team.
  </li>
  <li>
   Encourage, solicit and reward innovative ideas even in day-to-day issues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Experience Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
  </li>
  <li>
   At least 6 years of relevant experience, preferably within a highly rated international bank.
  </li>
  <li>
   Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  </li>
  <li>
   Well-informed of branch teller practices and regulations.
   <br/>
   <br/>
  </li>
 </ul>
 Note: you will be required to attach the following:
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport
  </li>
  <li>
   QID
  </li>
  <li>
   Education Certificate
  </li>
  <li>
   Birth Certificate
  </li>
 </ul>
</div>


QNB3582 - Head Teller (Qatarization)

Summit Federal Credit Union

<div><p><b>STATUS: Full Time</b> / Non-Exempt
</p><p><b>REPORTS TO:</b> Branch Manager</p><p><b>
LOCATION: Greece Branch</b>
</p><p><b>COMPENSATION: </b>The starting hourly wage for this position is expected to be between $20.00-$21.00 per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law.
</p><p><b>HOURS:</b> 37.50 hours per week</p><p><b>
SCHEDULE*:</b> Monday 8:30 &ndash; 4:30 / Tuesday 8:30 &ndash; 4:30 / Wednesday 9:30 &ndash; 4:30 / Thursday 8:30 &ndash; 5:30 / Friday 8:30 &ndash; 6:30 / Saturday 8:30 &ndash; 1:30</p><ul><li><i>Saturdays are on rotation (2-3 per month), with get time off during the week for Saturdays worked.</i></li></ul><div></div><div><b><br>
Position Overview</b></div><div></div><div><br>
The primary function of this <b>Senior Teller</b> position is to provide quality member service while processing member transactions accurately and in a timely efficient manner. Exhibit knowledge in Branch Operational Procedures and promote relationships by referring and selling financial products and services that best suit our member&rsquo;s needs. Coordinate Teller operations within the branch to ensure the daily activities of Tellers are performed in a timely, accurate and courteous manner. The <b>Senior Teller</b> will support teller staff in adhering to building account relationships, development support and provide training &amp; mentoring assistance to Tellers.</div><div></div><div><b><br>
Essential Functions</b></div><ul><li>
Represent the Credit Union with a positive, courteous, enthusiastic and professional attitude towards all members, colleagues, management, board members and outside vendors.</li><li>
Responsible for performing transactions accurately and efficiently.</li><li>
Responsible for balancing daily work.</li><li>
Answer in-bound teller-line member support phones and process telephone requests.</li><li>
Consistently make appropriate and timely suggestions/referrals of products and services to members.</li><li>
Make quality referrals to MSS specialists for thorough review of features and benefits of products and services.</li><li>
Make quality referrals to the Summit Retirement and Investment Services department.</li><li>
Meet sales goals as determined by management using CML.</li><li>
Encourage, engage &amp; support tellers by example through demonstrating successful referral processes.</li><li>
Update and document information learned about members in Contact Event Manager.</li><li>
Adhere to credit union policies and departmental/branch procedures.</li><li>
Assist tellers in solving member problems, serving as an operational reference.</li><li>
Order and maintain vault cash (as appropriate).</li><li>
Make exceptions to policy as appropriate and within authority.</li><li>
Accurate and timely completion of required audit logs.</li><li>
Assist with the balancing, maintaining, and auditing of cash dispense machine(s), vault, ATM, etc.</li><li>
Audit ATM and cash drawers, according to policy.</li><li>
Research and resolve member questions, problems and concerns by telephone, written correspondence, or in person.</li></ul><div></div><div><b><br>
Other</b></div><ul><li>
Prepare workstation at the beginning of each day and ensure proper inventory of supplies throughout the day.</li><li>
Completion of special projects as assigned by the Head Teller or management.</li><li>
Assist Head Teller with daily close-out procedures and any other duties as requested.</li><li>
Complete monthly reports to be given to management.</li><li>
Strictly adhere to the established security and regulatory procedures while maintaining security of the work area and member sensitive documents, ensuring that it presents a well maintained, organized and neat appearance.</li></ul><div></div><div><b><br>
Qualifications</b></div><div><b><i>
Education/Experience:</i></b> An equivalent combination of the following:</div><ul><li>
High School Diploma/Equivalency required.</li><li>
Minimum one- two years&rsquo; prior Teller and sales experience.</li><li>
Prior leadership and sales experience preferred.</li></ul><div></div><div><b><i><br>
 Skills/Abilities
</i></b></div><ul><li>Strong math and keyboarding skills required.</li><li>
Effective communication skills, including listening skills, to build relationships and member loyalty.
</li><li>Excellent interpersonal skills to create positive member experience.</li><li>
Ability to cross-sell products and services.</li><li>
Proficient sales skills with the ability to recognize opportunities that meet member needs.</li><li>
Strong attention to detail and excellent organizational skills.</li><li>
Work with minimal or no supervision.</li></ul><div></div><div><b><br>
Working Environment</b></div><ul><li>
Must be able to sit and or stand for an extended period of time in a normal office environment.</li><li>
Occasional lifting required.</li><li>
Ability to travel to other branch locations for staffing assistance, trainings and meetings as assigned.</li></ul><div></div><div><b><br>
Safe Work Performance Expectations</b></div><div>
We expect our employees to follow all objectives for safe work performance and be responsible for their own actions and conduct.</div><p></p><p><b><i><br>
EQUAL OPPORTUNITY EMPLOYER: </i></b><i>The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.</i></p><p></p><p><i><br>
Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines.</i></p><p></p><ul><li><br>
<i>Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</i></li></ul></div><p></p>

Sr. Teller (Full-Time)

RENASANT BANK

<div><h2 class="jobSectionHeader"><b>Overview
</b></h2><div><div><div><div>Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. This position must understand the importance of accuracy and protocol in transactions within bank policy while creating an exceptional customer experience and mitigating risk for both the customer and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate completion of transactions.</div><div></div><div><br>
Senior Tellers will carry additional operational and sales performance goals and will often serve as the critical back-up to the Head Teller. Senior Tellers will lead by example and serve as a role model in the branch in all facets of the teller role.</div><div></div><div><b><br>
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER</b></div>
</div></div></div><h2 class="jobSectionHeader"><b>Responsibilities
</b></h2><div><div><div><div>An effective Teller is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution, and operational excellence.</div><ul><li>
Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc.</li><li>
Recognize/identify all customer needs, cues, and clues in every transaction and properly refer customers to the platform for an additional needs based conversation</li><li>
Execute the Renasant Bank service standards in every customer and teammate interaction</li><li>
Understand and listen for customer issues and concerns and either own the problem or refer to a branch teammate who can help address the concern</li><li>
Maintain service knowledge standards in conjunction with related regulations, policies, and procedures</li><li>
Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and performing branch capture procedures</li><li>
Protect the bank from unnecessary risk by following compliance, risk, and operational procedures</li><li>
Stay up-to-date and focused on all regulations, policies, and procedures related to Teller and other branch operations</li><li>
Assist the Head Teller on additional operational procedures as necessary, including quarterly branch assessments</li><li>
May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates</li><li>
Perform other related duties as assigned</li></ul>
</div></div></div><h2 class="jobSectionHeader"><b>Qualifications
</b></h2><div><div><div><ul><li>High school diploma or equivalent required</li><li>
1 year teller experience and/or previous cash handling experience preferred</li><li>
6 months of customer service experience preferred</li><li>
Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction</li><li>
10-Key skills</li><li>
Mathematical skills, including the ability to count cash and coin in a fast paced environment</li><li>
Good interpersonal skills</li><li>
Effective written and verbal communication skills</li><li>
Knowledge of and the ability to learn bank products and solutions</li><li>
Ability to travel for training, other development opportunities, and between branches, as needed</li></ul><div>
For all Senior Tellers:</div><ul><li>
Minimum of 1 year successful teller experience</li><li>
Minimum of 1 year previous back-up Head Teller experience required</li></ul><div></div><div><b><br>
Physical Demands</b></div><div></div><div><br>
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.</div><div></div><div><b><br>
Work Environment</b></div><div></div><div><br>
The Bank&rsquo;s professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank&rsquo;s employees, customers, and assets.</div><div></div><div><br>
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word &ldquo;May&rdquo;.</div><div></div><div><br>
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.</div><div></div><div><br>
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.</div></div></div></div></div>

Teller

Genpact

<p></p><div><div><div><div><div><b><i>Ready to shape the future of work?</i></b></div></div><div><div><b><i>
At Genpact, we don&rsquo;t just adapt to change&mdash;we drive it. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s </i></b><b><i>AI Gigafactory</i></b><b><i>, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to </i></b><b><i>agentic AI</i></b><b><i>, our breakthrough solutions tackle companies&rsquo; most complex challenges.</i></b></div></div><div><div><b><i>
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquo;s shaping the future, this is your moment.</i></b></div></div><div><div><b><i>
Genpact (NYSE: G) is an</i></b><b><i> </i></b><b><i>advanced technology services and solutions company that delivers</i></b><b><i> </i></b><b><i>lasting</i></b><b><i> </i></b><b><i>value for leading enterprises</i></b><b><i> </i></b><b><i>globally.</i></b><b><i> </i></b><b><i>Through our</i></b><b><i> </i></b><b><i>deep business knowledge, operational excellence, and cutting-edge solutions </i></b><b><i>&ndash;</i></b><b><i> we help companies across industries get ahead and stay ahead.</i></b><b><i> </i></b><b><i>Powered by curiosity, courage, and innovation</i></b><b><i>,</i></b><b><i> </i></b><b><i>our teams</i></b><b><i> </i></b><b><i>implement</i></b><b><i> </i></b><b><i>data, technology, and AI</i></b><b><i> </i></b><b><i>to</i></b><b><i> </i></b><b><i>create tomorrow, today.</i></b><b><i> </i></b><b><i>Get to know us at</i></b><b><i> </i></b><b><i>genpact.com</i></b><b><i> </i></b><b><i>and on</i></b><b><i> </i></b><b><i>LinkedIn</i></b><b><i>,</i></b><b><i> </i></b><b><i>X</i></b><b><i>,</i></b><b><i> </i></b><b><i>YouTube</i></b><b><i>, and</i></b><b><i> </i></b><b><i>Facebook</i></b><b><i>.</i></b></div></div><div></div><div><div><b><br>
Inviting applications for the role of </b><b>Process Associate/Process Developer, Banking</b></div></div><div><div><b>
In this role, you will be responsible for working on commercial lending deals for an Australian bank in a newly transitioned process. You will function as an expert for a business lending loan and collaborate closely with clients and ensure correct processing of the loan request and first-time right response to the end customer</b></div></div><div><div><b>
Responsibilities</b></div></div><div><ul><div><div><b>
Lead client operations commercial loan activities &ndash; Originations /Booking / Servicing</b></div></div></ul></div><div><ul><div><div><b>
Bring Domain expertise in commercial loans operations</b></div></div></ul></div><div><ul><div><div><b>
Partner with the transition, transformation for setting new operations</b></div></div></ul></div><div><ul><div><div><b>
Speaking publicly with Risk / Customers to resolve daily operational queries</b></div></div></ul></div><div><ul><div><div><b>
Answering Risk &amp; customer queries within stipulated timelines</b></div></div></ul></div><div><ul><div><div><b>
Collaborating with Risk, Closing and Onboarding team to understand the Loan structure of upcoming accounts</b></div></div></ul></div><div><ul><div><div><b>
Preparing and sending Admin Details to maintain the smooth communication channel</b></div></div></ul></div><div><div><b>
Qualifications</b></div></div><div><div><b>
Minimum qualifications</b></div></div><div><ul><div><div><b>
University Graduates (</b><b>B.Com</b><b>./BBA)</b></div></div></ul></div><div><div><b>
Preferred qualifications</b></div></div></div><div><div><ul><div><div><b>
Prior experience in </b><b>Banking</b><b>industry will be preferred.</b></div></div></ul></div><div><ul><div><div><b>
Good knowledge of financial Skills</b></div></div></ul></div><div></div><div><div><b><i><br>
Why join Genpact?</i></b></div></div><div><ul><div><div><b><i>
Be a transformation leader</i></b><b><i> &ndash; Work at the cutting edge of AI, automation, and digital innovation</i></b></div></div></ul></div><div><ul><div><div><b><i>
Make an impact</i></b><b><i> &ndash; Drive change for global enterprises and solve business challenges that matter</i></b></div></div></ul></div><div><ul><div><div><b><i>
Accelerate your career</i></b><b><i> &ndash; Get hands-on experience, mentorship, and continuous learning opportunities</i></b></div></div></ul></div><div><ul><div><div><b><i>
Work with the best</i></b><b><i> &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day</i></b></div></div></ul></div><div><ul><div><div><b><i>
Thrive in a values-driven culture</i></b><b><i> &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</i></b></div></div></ul></div><div><div><b><i>
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.</i></b></div></div><div><div><b><i>
Let&rsquo;s build tomorrow together.</i></b></div></div><div></div><div><div><b><i><br>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.</i></b><br>
<b><i>Furthermore, please do note that Genpact does not charge fees to process job </i></b><b><i>applications</i></b><i>and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</i></div></div></div></div><p></p><p><br>
JobProcess Associate</p><p>
Primary LocationIndia-Noida</p><p>
ScheduleFull-time</p><p>
Education LevelBachelor's / Graduation / Equivalent</p><p>
Job PostingDec 31, 2025, 6:36:03 AM</p><p>
Unposting DateOngoing</p><p>
Master Skills ListOperations</p><p>
Job CategoryFull Time</p></div>

Process Associate - Banking

Southside Bank

<div><p><b>Position Title</b>:</p><p>
Teller I</p><p><b>
Exempt Status</b>:</p><p>
Non-Exempt, Part-Time</p><p><b>
Reports to</b>:</p><p>
Branch Manager</p><p><b>
Branch</b>:</p><p>
Troup Hwy - Instore</p><p><b>
Pay</b>: $16.00 per hour (+ for experience)</p><p><b>
Benefits:</b></p><ul><li>
401(k) with a Match for 1000+ Hours Worked in a Year</li><li>
Workplace Wellness Programs</li><li>
Employee Assistance Programs</li><li>
Tuition Reimbursement</li></ul><p><b>
Job Summary</b>: To create a memorable experience that delivers consistent and value-added services dedicated to developing lasting customer relationships. Provide teller services including processing transactions such as deposits, withdrawals, cashing checks, and completing change orders with accuracy. Utilize knowledge and judgment to assure the validity of transactions processed, referring questionable items to an Assistant Branch Manager or above. Maintain a professional appearance in both dress and behavior.</p><p><b>
Essential Functions:</b></p><p><b>
Customer Service</b></p><ul><li>
Perform Southside Bank&rsquo;s customer service standards with each customer interaction.</li><li>
Consistently perform with accuracy and efficiency to build customer confidence and trust.</li><li>
Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.</li><li>
Meets or exceeds all operational and sales goals determined by retail management to include balancing, and attendance and others as applicable.</li><li>
Complete customer thank you calls and follow up of problem resolution as directed by management.</li><li>
Know the products and services offered by the Bank with the ability to recall and explain key benefits to the customer.</li><li>
Recognize each customer transaction as a cross-sell opportunity. Identify and respond to the needs of new and potential customer by listening and clarifying their needs. Direct customers as needed to other Southside departments.</li><li>
Maintain the security and confidentiality of all sensitive Bank information.</li><li>
Accurately communicate account information to customers.</li></ul><p><b>
Operational Excellence</b></p><ul><li>
Understand and agree to abide by the policies and procedures established at Southside Bank.</li><li>
Follows established policies and procedures to avoid fraudulent activity (verify identification, review account history and recourse, etc.).</li><li>
Follows compliance procedures and verifies accuracy of reporting applicable transactions such as CTRs, SARs, monetary logs, and Reg CC holds.</li><li>
Maintain cash drawer limits and responsible for meeting the balancing standards of the cash drawer on a daily basis, working in accordance with the Teller Over/Short Policies. Ensure that all cash outages are reported to management.</li><li>
Accept and verify customer deposits.</li><li>
Cash checks and process less cash transactions within authorized limits; obtain supervisor&rsquo;s approval to process transactions which exceed authorized limits.</li><li>
Perform special services as requested by customers, such as selling official checks, process cash advances and loan payments, completion of stop payments and cardholder claim statements and redeem savings bonds with accuracy.</li><li>
Continue professional development through training, seminars, membership in professional associations, as applicable.</li><li>
Responsible for complying with audit policies and procedures as they pertain to this position.</li><li>
Perform duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank&rsquo;s Information Security Program.</li><li>
Understands and agrees to abide by the policies and procedures established at Southside Bank.</li><li>
Must comply with all applicable laws and regulations.</li><li>
Perform collection item processing such as dealer drafts and foreign items.</li></ul><p><b>
Team Relations</b></p><ul><li>
Maintain a positive and caring atmosphere for customers and employees consistent with the Southside Bank&rsquo;s mission, CORE Values, and Blue Book culture guide.</li><li>
Contribute to a positive team environment with peers in and out of the branch.</li><li>
Participates in proactive team efforts to achieve departmental and company goals.</li><li>
Assist with opening and closing duties.</li></ul><p><b>
Additional Functions:</b></p><ul><li>
Participates in special projects as assigned.</li><li>
Complies with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.</li><li>
Performs additional duties as assigned or directed.</li></ul><p><b>
Required Education/Experience:</b></p><ul><li>
High School Graduate or the equivalent required.</li><li>
Minimum 6 months cash handling or customer service experience preferred.</li><li>
Proficient in typing, 10-key calculator and data entry.</li><li>
Excellent oral and written communication skills.</li><li>
Completion and comprehension of the following Southside Bank instructor led classes:</li><li>
New Employee Orientation</li><li>
Teller Training, Teller Advanced and Professional Teller</li></ul><p><b>
Physical Activity/Dexterity:</b></p><ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
Sedentary physical activity performing non-strenuous daily activities of an administrative nature.</li><li>
Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.</li></ul><p><b>
Physical Environment Demands:</b></p><ul><li>
Must be able to remain in a stationary position for 75% of the time.</li><li>
Constantly operates a computer and other office productivity machinery, such as a computer, scanner, computer printer, etc.</li><li>
The person in this position needs to frequently move about inside the branch location to assist customer&rsquo;s transactions, access different machinery, process cash, etc.</li><li>
Constantly positions self to maintain computers in the branch, including under the desks or in a different area of the branch.</li><li>
This person must be able to detect, recognize, and identify customers as they begin assisting them.</li><li>
Must be able to transport 25 pounds of coin a distance of 5-25 feet from a work station to the vault, up to five times a day, depending on how much coin is delivered that day.</li><li>
Motor branches &ndash; employee must transport the cash from work booth inside the branch.</li><li>
In-store branches &ndash; employee must transport the cash from the coin machine to a bag which is moved to the vault.</li></ul><p><b>
Working Conditions/Environment:</b></p><ul><li>
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.</li><li>
Moderate noise (e.g. business office with computers and printers, light traffic).</li></ul><p><b>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</b></p><p>
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</p></div>

TELLER I

First Interstate Bank

<div><div><i>**If you are a current FIB employee, please apply through the Career Worklet in the </i><div><i>Employee Portal</i></div><i>.</i></div><div>
This position is located at our Rapid City, SD East branch.<br>
<br>
What&rsquo;s Important to You<br>
We know your career is just one aspect of a meaningful, complex, and demanding life. That&rsquo;s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.</div><ul><li>
Generous Paid Time Off (PTO) in addition to paid federal holidays.</li><li>
Child Care Assistance Program for eligible dependent(s).</li><li>
Exercise reimbursement program for employees.</li><li>
The health and happiness of the places we call home matter to us. Learn a little more about what we do for the <div>communities we serve</div> and why we want YOU to be a part of it.</li></ul><div>
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.<br>
<br>
SUMMARY<br>
The Teller III will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch and participate in all dual control functions. This position is also responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business.<br>
<br>
ESSENTIAL DUTIES AND RESPONSIBILITIES</div><ul><li>
Provides customer account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks and savings bonds.</li><li>
Answers customer's questions in person and/or on the telephone.</li><li>
Records customer account transactions by logging cashier checks, travelers' checks, and other special services; prepare currency transaction reports.</li><li>
Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customer needs, and directing customers to a branch representative.</li><li>
Completes special customer requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, and providing special statements, copies, and referrals.</li><li>
Completes safe-deposit box procedures.</li><li>
Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins, reconciling loan coupons and other transactions, turning in excess cash and mutilated currency to Teller Group Leader, and maintaining supply of cash and currency.</li><li>
Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other teller currency, and assisting in certification of proof.</li><li>
Maintains customer confidence and protects bank operations by keeping information confidential and cautioning others regarding potential breaches.</li><li>
Improves teller job knowledge by attending training sessions.</li><li>
Contributes to customer service and bank success by welcoming related, different, and new requests to include helping others accomplish job results.</li><li>
Participate in all dual control functions.</li><li>
Processes expected number of teller transactions or more daily using our current teller platforms; transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payment, cash advances, check cashing, official check purchases, proof transactions, and the buying or selling of foreign currency.</li><li>
Utilizes 360View to process activities, incidents, and referrals to business partners and all other lines of business.</li><li>
Recognizes the need to place holds according to Reg CC and bank policies, and adhering to all proper check and cash handling standards.</li></ul><div><br>
MANAGEMENT RESPONSIBILITIES</div><ul><li>
Mentors Teller I and II employees.</li></ul><div><br>
QUALIFICATIONS<br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
<br>
KNOWLEDGE, SKILLS AND ABILITIES</div><ul><li>
Ability to handle confidential and sensitive information.</li><li>
Excellent mathematical aptitude.</li><li>
Excellent communication skills, both written and verbal.</li><li>
Strong interpersonal skills.</li><li>
Follows all check and proper cash handling standards, meeting or exceeding bank cash balancing standards.</li><li>
Demonstrates compliance with all bank regulations for assigned job functions and applies to designated job responsibilities.</li><li>
Keeps up to date on regulation changes; follows all bank policies and procedures.</li><li>
Completes all required annual or job-specific training.</li><li>
Embraces First Interstate Bank vision, mission, and values.</li></ul><div><br>
EDUCATION AND/OR EXPERIENCE</div><ul><li>
High School Diploma or General Education Degree (GED) required</li><li>
1-3 years experience in a cash handling and customer service role required</li></ul><div><br>
PHYSICAL DEMANDS AND WORKING ENVIRONMENT<br>
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.</div><ul><li>
Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently</li><li>
Handling - Frequently</li><li>
Hearing - Frequently</li><li>
Lifting - Occasionally</li><li>
Sitting - Occasionally</li><li>
Standing - Frequently</li><li>
Talking - Frequently</li><li>
Walking - Occasionally</li><li>
Noise Level - Moderate</li><li>
Typical Work Hours - Vary based on scheduling/business need</li><li>
Regular and Predictable Attendance - Required</li></ul><div><br>
<i>
**If you are a current FIB employee, please apply through the Career Worklet in the </i><div><i>Employee Portal</i></div><i>.</i></div></div>

Teller III

Search 4512+ Branch associate teller jobs near you this January. New roles added regularly across leading industries. Apply today.