branch customer service representative

AAA The Auto Club Group

<div><p>It&rsquo;s a great time to join AAA The Auto Club Group!
</p><p></p><p><b>JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
</b></p><p></p><p><b>Job Type:
</b></p><p></p>Full time<br>
<p></p><div><div><p><b>Exempt/Non Exempt:<br>
</b></p></div></div><p></p>Hourly
<p></p><p><b>Job Description:<br>
</b></p><p></p><br>
<br>
<div><div><p><b>Why Choose a Career with the AAA The Auto Club Group (ACG)<br>
</b></p></div><p></p><div><ul><li><p>Established brand that has been around for over 100 years . Our members know and trust us!
</p></li><li><p>Branch Offices house travel, membership, insurance sales and support employees
</p></li></ul></div></div><div><div><ul><li><p>You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.<br>
</p></li></ul></div><p></p><div><p><b>Excellent Opportunities to Build a Career Path:<br>
</b></p></div><p></p><div><p>The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group . Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:<br>
</p></div></div><p></p><div><div><ul><li><p>Other Branch positions &ndash; Field Insurance Sales Agent, Travel Agent or
</p></li><li><p>Other Departments such as:
</p></li><li><p>Call Centers (ERS, Sales and Service, etc.)
</p></li><li><p>Automotive Services
</p></li></ul></div></div><div><div><ul><li><p>Claims
</p></li><li><p>Underwriting and more<br>
</p></li></ul></div><p></p><div><p><b>A DAY IN THE LIFE of </b><b>a </b><b>Branch Customer Service Representative<br>
</b></p></div></div><p></p><div><div><p><b>The Auto Club Group is seeking prospective </b><b>Branch Customer Service Representatives </b><b>who can promote ACG product </b><b>s </b><b>and services, promote customer satisfaction, and </b><b>participate </b><b>in office events to help generate revenue by improving member awareness of products </b><b>. </b><b>As the face of our branch, you will greet our customers and </b><b>provide </b><b>peace of mind by servicing their needs </b><b>.<br>
</b></p></div><p></p><div><ul><li><p>Provide sales and support services to members including greeting, servicing, and selling membership , travel products (car, hotel, basic tour packages, etc.) and (some) banking products .
</p></li><li><p>Generate leads, updat e members on travel and insurance specials , and provid e travel information
</p></li><li><p>Respond to customer inquiries and refer to senior staff or agent when appropriate
</p></li></ul></div></div><div><div><ul><li><p>Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets , and travel money products, processing remittance/depository transfers and balancing cash drawe r
</p></li><li><p>Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
</p></li><li><p>Provide administrative support to the travel and/or insurance sales staff during peak periods
</p></li><li><p>Conduct outbound promotional calls for insurance and/or travel products
</p></li><li><p>Other duties as assigned<br>
</p></li></ul></div></div><p></p><div><p><b>HOW WE REWARD OUR EMPLOYEES<br>
</b></p></div><p></p><div><p>Our Auto Club Group <b>Branch </b><b>Customer Service Representative </b><b>s </b>earn a competitive hourly wage of $20.00 with additional incentives and an annual bonus potential based on performance.<br>
</p></div><p></p><div><div><p>ACG offers excellent and comprehensive benefits packages:<br>
</p></div><p></p><div><ul><li><p>Medical, dental and vision benefits
</p></li><li><p>401k Match
</p></li></ul></div></div><div><div><ul><li><p>Paid parental leave and adoption assistance
</p></li><li><p>Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
</p></li><li><p>Paid volunteer day annually
</p></li><li><p>Tuition assistance program, professional certification reimbursement program and other professional development opportunities
</p></li><li><p>AAA Membership
</p></li></ul></div></div><div><div><ul><li><p>Discounts, perks , and rewards and much more<br>
</p></li></ul></div><p></p><div><p><b>WE ARE LOOKING FOR CANDIDATES WHO<br>
</b></p></div><p></p><div><p><b>Required Qualifications:<br>
</b></p></div></div><p></p><div><div><p>Education:
</p></div><div><ul><li><p>High School Diploma or equivalent<br>
</p></li></ul></div><p></p><div><p>Work Experience:
</p></div></div><div><div><ul><li><p>Working in a customer focused environment
</p></li><li><p>Providing customer focused service and timely solutions to problems
</p></li><li><p>M icrosoft Office a pplication s
</p></li><li><p>Taking personal responsibility in seeking solutions to problems
</p></li><li><p>Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals<br>
</p></li></ul></div></div><p></p><div><div><p>Successful candidates will possess :
</p></div><div><ul><li><p>Passion and enthusiasm for working with people
</p></li><li><p>Basic mathematical calculations to accurately perform monetary transactions
</p></li><li><p>Communicate effectively (verbal and written) with others in a work environment
</p></li></ul></div></div><div><div><ul><li><p>Work effectively in a team environment
</p></li><li><p>Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
</p></li><li><p>Work under pressure in a high volume, fast paced customer service environment
</p></li><li><p>Work irregular hours including holidays and weekends (may include community events)<br>
</p></li></ul></div></div><p></p><div><p>Work Environment<br>
</p></div><p></p><div><p>This is an in-office position . Employees will service ACG members in-person and are based on site in an ACG branch facility.
</p></div><p></p><p>Who We Are
</p><p>Become a part of something bigger.
</p><p></p><p>The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
</p><p></p><p>By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life&rsquo;s journey through insurance, travel, financial services, and roadside assistance.
</p><p></p><p>And when you join our team, one of the first things you&rsquo;ll notice is that same, whole-hearted, enthusiastic advocacy for each other.
</p><p></p><p>We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
</p><p></p><p>To learn more about AAA The Auto Club Group visit www.aaa.com
</p><p></p><p>Important Note:
</p><p></p><p>ACG&rsquo;s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
</p><p></p><p>The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
</p><p></p><p>The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
</p><p></p><p>Regular and reliable attendance is essential for the function of this job.
</p><p></p><p>AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.</p></div>

Branch Customer Service and Sales Rep - Fort Collins, CO

<div><p>It&rsquo;s a great time to join AAA The Auto Club Group!
</p><p></p><p><b>JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
</b></p><p></p><p><b>Job Type:
</b></p><p></p>Full time<br>
<p></p><div><div><p><b>Exempt/Non Exempt:<br>
</b></p></div></div><p></p>Hourly
<p></p><p><b>Job Description:<br>
</b></p><p></p><br>
<br>
<div><p><b>A DAY IN THE LIFE of </b><b>a </b><b>Branch Customer Service Representative<br>
</b></p></div><p></p><div><div><p><b>The Auto Club Group is seeking prospective </b><b>Branch Customer Service Representatives </b><b>who can promote ACG product </b><b>s </b><b>and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. </b><b>As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
</b></p></div><div><ul><li><p>Provide sales and support services to members including greeting, servicing, and selling membership , travel products (car, hotel, basic tour packages, etc.) and (some) banking products .
</p></li><li><p>Generate leads, updat e members on travel and insurance specials , and provid e travel information
</p></li><li><p>Respond to customer inquiries and refer to senior staff or agent when appropriate
</p></li></ul></div></div><div><div><ul><li><p>Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets , and travel money products, processing remittance/depository transfers and balancing cash drawe r
</p></li><li><p>Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
</p></li><li><p>Provide administrative support to the travel and/or insurance sales staff during peak periods
</p></li><li><p>Conduct outbound promotional calls for insurance and/or travel products
</p></li><li><p>Other duties as assigned<br>
</p></li></ul></div></div><p></p><div><p><b>HOW WE REWARD OUR EMPLOYEES<br>
</b></p></div><p></p><div><p>Our Auto Club Group <b>Branch </b><b>Customer Service and Sales Reps </b>earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance.<br>
</p></div><p></p><div><div><p>ACG offers excellent and comprehensive benefits packages:
</p></div><div><ul><li><p>Medical, dental and vision benefits
</p></li><li><p>401k Match
</p></li></ul></div></div><div><div><ul><li><p>Paid parental leave and adoption assistance
</p></li><li><p>Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
</p></li><li><p>Paid volunteer day annually
</p></li><li><p>Tuition assistance program, professional certification reimbursement program and other professional development opportunities
</p></li><li><p>AAA Membership
</p></li></ul></div></div><div><div><ul><li><p>Discounts, perks, and rewards and much more
</p></li></ul><p></p><div><p><b>Excellent Opportunities to Build a Career Path:
</b></p></div><div><p>The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
</p></div><div><div><ul><li><p>Other Branch positions &ndash; Field Insurance Sales Agent, Travel Agent or
</p></li><li><p>Other Departments such as:
</p></li><li><p>Call Centers (ERS, Sales and Service, etc.)
</p></li><li><p>Automotive Services
</p></li></ul></div></div><div><div><ul><li><p>Claims
</p></li><li><p>Underwriting and more<br>
</p></li></ul></div></div></div><p></p><div><p><b>WE ARE LOOKING FOR CANDIDATES WHO:<br>
</b></p></div><p></p><div><p><b>Required Qualifications:
</b></p></div></div><div><div><p>Education:
</p></div><div><ul><li><p>High School Diploma or equivalent<br>
</p></li></ul></div><p></p><div><p>Work Experience:
</p></div></div><div><div><ul><li><p>Working in a customer focused environment
</p></li><li><p>Providing customer focused service and timely solutions to problems
</p></li><li><p>M icrosoft Office a pplication s
</p></li><li><p>Taking personal responsibility in seeking solutions to problems
</p></li><li><p>Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals<br>
</p></li></ul></div></div><p></p><div><div><p>Successful candidates will possess:
</p></div><div><ul><li><p>Passion and enthusiasm for working with people
</p></li><li><p>Basic mathematical calculations to accurately perform monetary transactions
</p></li><li><p>Communicate effectively (verbal and written) with others in a work environment
</p></li></ul></div></div><div><div><ul><li><p>Work effectively in a team environment
</p></li><li><p>Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
</p></li><li><p>Work under pressure in a high volume, fast paced customer service environment
</p></li><li><p>Work irregular hours including holidays and weekends (may include community events)<br>
</p></li></ul></div></div><p></p><div><p>Work Environment
</p></div><div><p>This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
</p></div><p></p><p>Who We Are
</p><p>Become a part of something bigger.
</p><p></p><p>The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
</p><p></p><p>By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life&rsquo;s journey through insurance, travel, financial services, and roadside assistance.
</p><p></p><p>And when you join our team, one of the first things you&rsquo;ll notice is that same, whole-hearted, enthusiastic advocacy for each other.
</p><p></p><p>We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
</p><p></p><p>To learn more about AAA The Auto Club Group visit www.aaa.com
</p><p></p><p>Important Note:
</p><p></p><p>ACG&rsquo;s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
</p><p></p><p>The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
</p><p></p><p>The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
</p><p></p><p>Regular and reliable attendance is essential for the function of this job.
</p><p></p><p>AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.</p></div>

Branch Customer Service and Sales Rep - Westminster, CO

Atlantic Union Bank

<div><p>The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank&rsquo;s products and services.</p>
<p><b>
Position Accountabilities
</b></p><ul><li>Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner.</li>
<li>Greet and provide exceptional service in person and by telephone/email.</li>
<li>Provide accurate information regarding Bank services, products, policies and procedures.</li>
<li>Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.</li>
<li>Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)</li>
<li>Complete forms and other required documents and follow Bank policies and procedures.</li>
<li>Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.</li>
<li>Perform all duties of a Teller to include:
<ul><li>Provide excellent client experience</li>
<li>Perform basic client and cash transactions</li>
<li>Balance cash each day</li>
<li>Identify referral opportunities to contribute to branch goals</li>
<li>Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares&rsquo; BSA/AML Policy and Procedures</li>
<li>Identify risk and escalate concerns through proper channels</li>
<li>Develop and maintain knowledge of bank products, services, including other lines of business</li>
<li>Ability to learn and adapt to changing digital channels</li>
</ul></li><li>Perform other duties as assigned.</li>
</ul>
<p><b>Organizational Relationship
</b></p><p>This position reports to Branch location leadership.</p>
<p><b>
Position Qualifications</b></p>
<p>
Education &amp; Experience</p>
<ul>
<li>High school diploma or equivalent (GED).</li>
<li>One (1) or more years of experience in a client service and/or a cross-trained teller position</li>
<li>Previous cash handling experience preferred</li>
</ul>
<p>Knowledge &amp; Skills</p>
<ul>
<li>Excellent customer service skills</li>
<li>Excellent oral and written communication skills</li>
<li>Ability to exercise sound business judgment</li>
<li>Proficient computer skills</li>
<li>Ability to handle multiple tasks with attention to details</li>
<li>Flexible, able to adapt to change</li>
<li>Shifts may vary for each position offering, depending on business need</li>
<li>Able to stand for extended periods of time and lift objects up to 30 pounds</li>
<li>Some local travel possible</li>
</ul>
<p>Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.</p>
<p>
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.</p></div>

Client Service Representative (Sandbridge Branch)

Suncoast Credit Union

<div>Overview:
<div></div><div><b>
Compensation</b><b>: </b>$20.00 Hourly - <i>Incentive raises earned for learning key skills!</i></div><div><b>
Service Center Hours of Operation: </b>Monday through Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 6:00 PM <i>Shifts are based around the hours of operation</i></div><div><b>
Position Type:</b> Full Time</div><div></div><div><br>
The Branch Customer Representative (Member Advocate) plays a key role in customer service throughout the branch locations. Suncoast Credit Union advocates positively impact member experience and build lasting relationships. This position conducts a wide range of teller financial transactions providing professional, prompt, courteous, and accurate service while also holding high respect for the confidentiality of members. Additionally, this individual proactively seeks competency skill progression, fostering growth within the position.</div>
Responsibilities:
<ul><li>Greet and welcome members to the credit union branch providing excellent member service throughout interactions
</li><li>Identify ways to improve members&rsquo; financial life</li><li>
Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs</li><li>
Provide answers to members&rsquo; questions
</li><li>Solve problems regarding members&rsquo; financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party</li><li>
Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler&rsquo;s checks, and money orders
</li><li>Assess membership eligibility by interviewing prospective members</li><li>
Maintain knowledge of Suncoast Credit Union products and services, including features and benefits</li><li>
Open deposit account</li><li>
Perform account changes, reconciliations, and error resolution
</li><li>Implement credit union policies and procedures regarding teller transactions</li><li>
Verify deposits, withdrawals, loan payments, and account balance amounts</li><li>
Obtain proper identification and endorsements
</li><li>Verify signatures, maintain proper check approval and cash drawer limits</li><li>
Balance cash drawer at the end of day</li><li>
Maintain an accurate teller balancing record</li><li>
Secure negotiable items and confidential records
</li><li>Assist with servicing ATM, night drop vault, coin machine, and CDM</li></ul>
Qualifications:
<ul><li>High school diploma or equivalent</li><li>
1+ year of experience with a financial institution or similar customer service role <i>(Attainment of a bachelor&rsquo;s degree may be substituted for previous work experience)</i>
</li><li>General math proficiency to balance cash drawer, audit own work, and reconcile accounts
</li><li>Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
</li><li>Must be able to maintain a high level of confidentiality</li></ul><div><b>
Skills</b></div><ul><li>
Customer Service</li><li>
Data Science</li><li>
Sales</li></ul><p><b>
Physical Demands</b></p><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours.</div><div></div><div><b><br>
Safe Act Statement</b></div><div>
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.</div><div></div><div><b><br>
Benefits
</b></div><ul><li><b>Financial Well-Being: </b>Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts</li><li><b>
Wellness: </b>Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage</li><li><b>
Work-Life Balance: </b>11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO</li><li><b>
Community Involvement: </b>Paid Volunteer Hours</li><li><b>
Growth:</b> Degree Assistance up to $5,000 per year</li></ul><p><i>
For more information, including additional benefits, please visit our benefits website at </i><b>https://careers.suncoastcreditunion.com/benefits</b></p><div></div><div><b><br>
Company Overview
</b></div><p>Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.</p><p><i>
For more information, please visit our careers site at </i><b>https://careers.suncoastcreditunion.com/</b></p></div>

Branch Customer Representative

Bar Harbor Bank & Trust

<div><p>As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank &amp; Trust&rsquo;s success. Customer Service Representatives truly make a difference in our customers&rsquo; lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you&rsquo;re supported, appreciated and rewarded for your contributions.</p>
<p>
If you thrive in a fast-paced, collaborative and engaging environment and are looking for a seasonal job, consider our current,<b> 40 hours a week Seasonal Floating Customer Service Representative </b>position in our Blue Hill, Maine branch.</p>
<p>
Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided. Mileage reimbursement is provided.</p>
<p>
If you multi-task well, possess strong organizational skills, and take pride in carrying out your responsibilities with accuracy, then this position may be for you. Customer service experience and a working knowledge of Windows are essential for this position.</p>
<p>
Bar Harbor Bank &amp; Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.</p>
<h6 class="jobSectionHeader"><b>
EEO is the law </b><b>English - </b><b>https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</b><br>
<b>EEO is the law Spanish - </b><b>https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf</b><br>
</h6>
<h6 class="jobSectionHeader"><b>EEO is the Law Poster Supplement - </b><b>https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf</b></h6>
<h6 class="jobSectionHeader"><b>Pay Transparency - </b><b>https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf</b></h6></div><p></p>

Seasonal Floating Customer Service Representative - Blue Hill, ME

Wells Fargo

<div><p><b>About This Role:</b></p><p></p><p>
Wells Fargo is seeking a Branch Product Support Representative in Banker Connection as part of Consumer Banking &amp; Lending (CBL). Learn more about the career areas and lines of business at www.wellsfargojobs.com .</p><p></p><p>
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader &ndash; we&rsquo;re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job &ndash; it&rsquo;s about finding all of the elements to help you thrive, in one place. Living the Well Life means you&rsquo;re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You&rsquo;ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we&rsquo;re recognized for it &ndash; Wells Fargo once again ranked in the top three &ndash; making us the #1 financial services employer &ndash; on the 2025 LinkedIn Top Companies list of best workplaces &ldquo;to grow your career&rdquo; in the U.S. Join us!</p><p></p><p><b>
In this role, you will:</b></p><p></p><ul><li>
Support Branch Product Support and seek ways to improve processes within established procedures</li><li>
Support branch employees and internal business partners by delivering exceptional internal customer experience while taking inbound calls; Provide expertise, resources, and procedural support to internal partners, enabling them to make recommendations on products and services that best align to the customer's needs.</li><li>
Perform moderately complex customer support tasks to include consumer branch policy and procedure review with a focus on accuracy and risk mitigation</li><li>
Receive direction from leaders and escalate non-routine questions while developing the knowledge to understand function, policies, procedures, and compliance requirements.</li><li>
Interact with immediate team on less complex information as well as internal customers, primarily branch employees, to deliver first contact resolution and support for critical transactions. Regularly receive direction from supervisor and escalate questions and issues to more experienced roles.</li><li>
Establish, develop, and maintain positive business relationships with internal partners. Perform routine administrative, transactional, operational, and customer support tasks. Deliver first contact resolution for critical transactions that may include wire transactions, fiduciary account and owner creation/maintenance, official bank check reviews, and special account questions and maintenance, seeking guidance from more experienced peers when necessary.</li><li>
Proactively provide feedback to time sensitive requests related to outages, issues, and updates. Provides recommendations and information needed to update policies and procedures.</li></ul><p></p><p><b>
Training and Schedule:</b></p><ul><li><p>
In addition to all the extensive benefits and resources to support our employees we also provide you with continuous coaching and development which enhances your ability to provide exemplary service and fosters career growth. Such resources and support helped us earn the coveted LinkedIn award as the best financial services company to grow your career in the US.</p></li><li><p>
We are hiring for <b>part-time positions, 25 hours a week</b>. Weekday hours are between <b>11:30am-4:30pm (EASTERN TIME)</b>, with the potential to expand to Saturday and Sunday hours.</p></li><li><p>
Shifts are assigned based on business need.</p></li><li><p><b>
Training classes start 5/4/2026 in Charlotte, NC</b>. Training hours will be 8:30am-5:00pm (LOCAL TIME), Monday-Friday.</p></li><li><p>
You are required to attend the full duration of this paid 8 to 9 weeks of training.</p></li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
2+ years of Branch or Customer Service experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul><p></p><p><b>
Desired Qualifications:</b></p><ul><li>
2+ years of financial customer service experience</li><li>
Complex problem-solving skills</li><li>
Good PC skills with the aptitude to learn new systems quickly</li><li>
Ability to navigate multiple systems and applications to research and identify current business documentation and procedures</li><li>
Ability to effectively listen and elicit information</li><li>
Good verbal, written, and interpersonal communication skills</li><li>
Strong attention to detail and accuracy skills</li><li>
Ability to work effectively in structured but flexible, adaptable and changing, call center environment</li></ul><p></p><p><b>
Job Expectations:</b></p><ul><li>
Ability to work shifts within the business hours of operation as outlined above</li><li>
Must be able to attend full duration of required training period</li></ul><p></p><p>
This position is not eligible for Visa sponsorship.</p><p></p><p><b>
Posting Locations:</b></p><ul><li><p>
1525 W. WT Harris Blvd - Charlotte, NC 28262</p></li></ul><p></p><p>
Required locations listed above.</p><p></p><p>
Salary range is determined by location of the job.</p><p></p><p>
Please note: Job posting may come down early due to volume of applicants.</p></div>

Branch Product Support Representative

M&T Bank

<div><div>Overview:</div><div>
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.</div><div></div><div>
Primary Responsibilities:</div><div>
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.</div><div></div><div>
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer&rsquo;s identified needs.</div><div><br>
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer&rsquo;s immediate need.</div><div></div><div>
Accurately balance and process customer transactions efficiently following Bank Policy.</div><div></div><div>
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.</div><div><br>
Transition identified sales opportunity and provide introduction to appropriate banking partner.</div><div><br>
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).</div><div></div><div>
Process customer/account maintenance accurately.</div><div><br>
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.</div><div></div><div>
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.</div><div>
Promote an environment that supports belonging and reflects the M&amp;T Bank brand.</div><div></div><div>
Maintain M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.</div><div></div><div>
Complete other related duties as assigned.</div><div></div><div>
Scope of Responsibilities:</div><div>
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company&rsquo;s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.</div><div></div><div>
Managerial/Supervisory Responsibilities:</div><div>
Not Applicable</div><div></div><div>
Education and Experience Required:</div><div>
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience<br>
Proven verbal communication skills</div><div>
Proven interpersonal skills<br>
Proven ability to demonstrated exceptional customer service<br>
Well-organized</div><div>
Proven time management skills</div><div>
Proven prioritization skills<br>
Proficient with internet user-level technology</div><div></div><div>
Education and Experience Preferred:</div><div>
Bilingual based on branch needs</div><div></div><div>
Physical Requirements:</div><div>
Ability to stand for long periods of time<br>
Prolonged use of hands and fingers<br>
Ability to lift light to heavy objects weighing 5lbs &ndash; 30 lbs.<br>
Ability to read fine print<br>
Ability to interact with customers in an open face to face work environment</div><div></div>
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<div></div><div>
Location</div>
Hagerstown, Maryland, United States of America</div>

Full Time Teller - Hagerstown MD/ North Hagerstown Branch

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