branch library clerk

Van Buren District Library

<p>Part-Time Library Clerk</p><p><b>Van Buren District Library &ndash; Bangor Branch Location</b></p><p>Van Buren District Library is seeking a friendly, dependable, and service-oriented individual to join our team as a <b>Part-Time Library Clerk</b>. This position supports daily library operations and helps create a welcoming, engaging environment for patrons of all ages.</p><p>If you enjoy <b>customer service, community engagement, books, and helping people access information</b>, we encourage you to apply.</p><p>Position Summary</p><p>The Library Clerk assists with circulation services, shelving materials, supporting library programs, and helping patrons use library resources. This role requires someone who can work independently after training while maintaining a high level of customer service.</p><p>This is a <b>part-time position (14&ndash;18 hours per week)</b> and includes <b>some evening and Saturday hours</b>.</p><p>Key Responsibilities</p><ul><li>Provide excellent <b>customer service</b> at the library circulation desk</li><li>Check library materials in and out using the library system</li><li>Assist patrons with <b>basic reference questions and reader advisory</b></li><li>Help patrons access <b>computers, printers, and digital resources</b></li><li>Assist staff with <b>library programs, classes, and community events</b></li><li>Shelve books, DVDs, magazines, and other materials accurately</li><li>Perform <b>shelf reading</b> to maintain proper organization</li><li>Help maintain a <b>clean, welcoming, and organized library environment</b></li><li>Assist with basic repair and mending of library materials</li><li>Support additional branch operations as assigned by the Branch Manager</li></ul><p>Qualifications</p><ul><li>High school diploma or equivalent</li><li>Strong <b>customer service and communication skills</b></li><li>Ability to work well with the public and as part of a team</li><li>Comfortable using <b>computers, email, internet resources, and Microsoft Office</b></li><li>Ability to learn library procedures and circulation systems</li><li>Reliable and able to work <b>evening and Saturday shifts</b></li></ul><p>Physical Requirements</p><ul><li>Ability to lift up to <b>30 pounds</b></li><li>Ability to bend, reach, twist, and stand for periods of time</li><li>Ability to shelve materials up to <b>90 inches high</b></li></ul><p>Pay &amp; Schedule</p><ul><li><b>$16.56 per hour starting wage</b></li><li><b>14&ndash;18 hours per week</b></li><li>Some <b>evening and Saturday hours required</b></li></ul><p>How to Apply</p><p>Please submit a <b>Van Buren District Library employment application</b> to:</p><p><b>Chantelle Dowling</b><br/>Business Manager<br/>cdowling@vbdl.org</p><p>Job Type: Part-time</p><p>Pay: From $16.56 per hour</p><p>Benefits:</p><ul><li>Paid time off</li><li>Professional development assistance</li></ul><p>People with a criminal record are encouraged to apply</p><p>Work Location: In person</p>

Branch Library Clerk

Chicago Ridge School District 127.5

<div></div><div><ul><div><div>JobID: 708</div></div><br>
<p></p><div><div><b>
Position Type:</b><br>
 Support Staff<br>
</div><div><b>
Date Posted:</b><br>
 3/11/2026<br>
</div><div><b>
Location:</b><br>
 Ridge Central School<br>
</div><div><b>
Date Available:</b><br>
 ASAP</div><div><b><br>
TITLE: Part-Time Library Clerk; $15 an hour.</b></div><div><b>
QUALIFICATIONS:</b></div><ul><li><b>
High school diploma or equivalent (Associate's degree preferred).</b></li><li><b>
Previous experience in a library, clerical, or school setting is preferred.</b></li><li><b>
Strong communication and interpersonal skills.</b></li><li><b>
Basic computer skills and ability to learn library software.</b></li><li><b>
Attention to detail and strong organizational skills.</b></li><li><b>
Ability to work independently and as part of a team.</b></li><li><b>
Passion for books and literacy, especially for young learners.</b></li><li><b>
Some lifting and movement of books/materials required.</b></li><li><b>
Periods of standing, bending, and computer work.</b></li></ul><div><b>
REPORTS TO: Principal</b></div><div><b>
JOB SUMMARY</b></div><div><b>
The Part-Time Library Clerk supports the school library by assisting students and staff with locating materials, managing book check-in and check-out, and maintaining an organized, welcoming learning environment. This role involves clerical tasks, book processing, and helping students.</b></div><div><b>
DUTIES AND RESPONSIBILITIES OF PART-TIME LIBRARY CLERK</b></div><ul><li><b>
Assist students and staff in finding and checking out library materials.</b></li><li><b>
Shelve books and maintain an organized library space.</b></li><li><b>
Process new books and library materials (labeling, covering, cataloging).</b></li><li><b>
Help students use the library catalog and other resources.</b></li><li><b>
Support students in selecting age-appropriate reading materials</b></li><li><b>
Monitor overdue books and send reminders.</b></li><li><b>
Assist with library programs, book fairs, and special events.</b></li><li><b>
Maintain an engaging and orderly library environment.</b></li><li><b>
Perform basic technology troubleshooting for library computers and equipment.</b></li><li><b>
Assist with inventory, book repairs, and weeding out old materials.</b></li><li><b>
Supervise students and ensure proper library conduct.</b></li><li><b>
Perform other duties as assigned by the librarian or school administration.</b></li></ul><div><b><br>
TERMS OF EMPLOYMENT: Required to work on all days when students are in attendance for 2 hours each day.</b></div><div><b>
EVALUATION: Performance of this job will be evaluated annually in accordance with provisions of the Board's policy on Evaluation of Support Services Personnel.</b></div><div><b><br>
Application Procedure: Apply Online</b></div></div></ul></div><p></p>

Ridge Central Part-Time Library Clerk

Genesee District Library

<div><h1 class="jobSectionHeader"><b>JOB TITLE:</b><b> </b><b>Branch Librarian &ndash; Burton Memorial
</b></h1><div><b>REPORTS TO: Branch Operations Manager
</b></div><div><b>CLASSIFICATION: </b><b>Non-Exempt; Union position</b></div><div><b>
HOURS: </b><b>Full-Time (40 hours per week) Mon 1-9; Tues, Thurs 10-6; Wed 12-8,
</b></div><div><b> Sat 9-5; Fri, Sun closed</b></div><div><b>
Salary: $26.50/hr.</b></div><div><b>
Deadline: Until Filled</b></div><div></div><div><br>
The Genesee District Library is seeking a full-time, energetic, team-oriented Branch Librarian with a strong commitment to serving the public.</div><div></div><div><br>
We are the third largest library system in Michigan and an award-winning system of 19 branches. We are in the lower peninsula and have over 120 employees. GDL offers full time employees a Health Care Savings Program (HCSP), 403(b), 401(a) and 457 Supplemental Savings.</div><div></div><div><b><br>
Responsibilities include:</b></div><div></div><div><br>
Manage the operations of the branch and meet the needs of our patrons.</div><div></div><div><br>
Supervise staff assigned to the branch and keep them updated with new procedures.</div><div></div><div><br>
Answer reference questions and provide adequate information to patrons.</div><div></div><div><br>
Partner with area schools and other agencies to promote collections and services offered to children and young adults.</div><div></div><div><br>
Build strong community bonds by working with community leaders.</div><div></div><div><br>
Handle patron complaints with good judgment.</div><div></div><div><br>
Selecting and ordering books for the branch.</div><div></div><div><br>
Market the library by developing and/or assisting with public service-oriented programming.</div><div></div><div><br>
Prepare required reports to the Branch Operations Manager monthly.</div><div></div><div><br>
Lifelong learner with an interest in new library services and trends.</div><div></div><div><b><br>
Requirements for the position include:</b></div><div></div><div><br>
Master&rsquo;s Degree in Library or Information Science from an American Library Association accredited library school.</div><div></div><div><br>
A minimum of a Level 2 certification by the Library of Michigan within ninety (90) days of hire.</div><div></div><div><br>
Strong proficiency with electronic databases, Microsoft Office applications, social networking sites and mobile technology.</div><div></div><div><br>
Ability to get along with diverse personalities and populations.</div><div></div><div><br>
Ability to work as a team or independently within a fast-paced environment.</div><div></div><div><b><br>
Will be required to:</b></div><div></div><div><br>
Work a flexible schedule, including evening and weekend hours, around programs and events.</div><div></div><div><b><br>
Work Environment:</b></div><div></div><div><br>
The location of the work site is in Burton, MI located in Genesee County. The noise level in the work environment is usually quiet and work is performed indoors.</div><h2 class="jobSectionHeader"><b><br>
</b></h2><h2 class="jobSectionHeader"><b>
SPECIAL REQUIREMENTS:</b></h2><div></div><h2 class="jobSectionHeader"><b><br>
Possession of a valid driver&rsquo;s license and must have insured vehicle for use on Library business.</b></h2><div></div><div><b><i><br>
The responsibilities and requirements listed above are not an exhaustive list of all that will be expected of this position; however, it is met to identify the general criteria for a Branch Librarian position.</i></b></div><div></div><div><br>
The Genesee District Library is an Equal Opportunity Employer.</div><div></div><div><br>
To apply for this position, send your resume to:</div><div>
Genesee District Library</div><div>
https://www.thegdl.org/employment-opportunities/</div></div>

Branch Librarian

City of Wilsonville, OR

<div><div><div><h2 class="jobSectionHeader"><b>Position Overview</b></h2></div>
<p></p><div><p>Libraries are the living rooms of the community. The ideal candidate understands that the library provides much more than books and that libraries are busy, vibrant community hubs connecting users with information and services. Do you have exemplary customer service skills and a passion for serving the community? We are looking for a library clerk who displays a high level of cultural sensitivity and can handle a high-traffic library with a wide range of user needs.</p><p>
Are you interested in joining an innovative, fun, service-minded team? If you enjoy giving back to the community, cultivating a space for creative outlet, and helping others access a variety of information and resources in a welcoming environment, submit your application materials today! The Wilsonville Public Library is searching for candidates with all of these attributes in addition to Spanish language skills. Please ensure you complete all sections of the application and answer all supplemental questions. Do not use &quot;refer to resume&quot; in the application.</p><p><b><br>
This is an on-call position with variable hours. Weekday, evening, and weekend availability is desired.</b></p><b><br>
Additional information regarding this position, including minimum qualifications and essential job functions, can be found below.</b><p><br>
_________________________________________________________________________________</p><p>
The Library Clerk I performs direct public service and support functions for the library in its effort to provide informational, educational, and recreational resources and associated services to the businesses and citizens of the City of Wilsonville.</p><p>
The Library Clerk I (On-Call) reports to the Library Supervisor.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Responsibilities</b></h2></div>
<p></p><div><p><b>ESSENTIAL JOB FUNCTIONS</b><br>
<b><i>The following tasks are representative and not to be considered all inclusive.</i></b></p><ul><li>
Library circulation functions<ul><li>
Checks in and checks out books</li><li>
Places and processes holds on books</li><li>
Registers patrons</li><li>
Uses cash register for a variety of money transactions</li></ul></li><li>
Performs opening and/or closing procedures</li><li>
Gives basic assistance to library patrons in locating and selecting materials or in locating specific information in reference sources and other library materials, including use of online computer catalog terminals</li><li>
Locates and processes requested items for loan to other libraries</li><li>
Assists with routine database maintenance, data entry, and preparation of library materials for circulation or withdrawal</li><li>
Performs general clerical duties such as<ul><li>
Filing</li><li>
Billing of delinquencies</li><li>
Word processing or typing</li><li>
Record keeping</li></ul></li><li>
Performs receptionist duties<ul><li>
Answers telephones</li><li>
Makes short announcements over the public address system</li></ul></li><li>
Re-shelves books and other material and assists with keeping library materials neat and in order on shelves.</li><li>
May provide training and assign tasks to volunteers</li><li>
Assists with all types of library programs and activities</li></ul><p><b>
Customer Service Standards for Employees</b><br>
These standards are to ensure the organization is focused on providing high quality service to the public and other employees. Employees are expected to meet these standards as part of their job responsibilities.</p><p><b>
Communication</b></p><ul><li>
Acknowledge customers when they enter a city facility by greeting them warmly whether in person, on the phone or in email.</li><li>
Gather necessary information to assist the customer. Where possible, handle issues/questions/requests without transferring customer to someone else.</li><li>
Seek out answers to questions first; if unsuccessful provide name/contact information of someone who can assist.</li><li>
Listen, understand, and clarify to gain in-depth understanding of the needs to ensure they are being met.</li><li>
Address difficult or contentious issues in a constructive manner.</li><li>
Be positive and enthusiastic when speaking with customers.</li></ul><p><b>
Respect</b></p><ul><li>
Be courteous and polite.</li><li>
Treat customers with dignity and respect.</li><li>
Understand customer's expectations and treat them as a priority.</li><li>
Actively listen and give customer undivided attention.</li><li>
Appreciate differing perspectives, opinions, and needs.</li><li>
Demonstrate integrity and build trust through credibility, reliability, commitment, and ethical behavior.</li></ul><p><b>
Responsiveness</b></p><ul><li>
Provide prompt and reliable service.</li><li>
Respond to phone/email as soon as possible.</li><li>
Follow through in a timely manner on commitments made to customers and provide estimated timeline for completion.</li><li>
Change voicemail and email when out of office/unavailable and provide alternate contact person for customers.</li><li>
Demonstrate a &quot;can-do&quot; approach.</li><li>
Exhibit problem-solving skills leading to sound judgment and quality decisions.</li></ul><p><b><br>
Complete other tasks as assigned.</b></p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<div><div><b>Education</b>: High school diploma or GED required. A Bachelor's Degree in related field desired.<br>
<br>
<b>Experience</b>: Two years of general customer service and/or one year of public library experience desired.<br>
<br>
<ul><li>Spanish language skills desired.</li></ul><br>
<b>
Knowledge, Skills, &amp; Abilities</b></div><ul><li>
Basic knowledge of library procedures</li><li>
General knowledge of library functions and operation</li><li>
Ability to listen, communicate, and work effectively with patrons of all ages and within groups.</li><li>
Ability to interpret and apply department policies and procedures in making work decisions or in providing information to others</li><li>
Ability to communicate clearly in writing</li><li>
Skill with alphabetical and numerical sequencing</li><li>
Ability to maintain moderate physical stamina throughout the work day (standing, moving, light lifting of materials to upper shelves, twisting, and reaching; push, pull, lift and/or carry up to 50 lbs.)</li><li>
Basic computer skills</li><li>
Point of sale basic knowledge</li><li>
Ability to learn and use basic circulation system software, photocopy machine, telephone, fax machine, laminating machine, and cash register</li></ul></div></div></div><p></p>

Library Clerk I (On -Call)

Fort Bend County, TX

<div><p><b>Current Fort Bend County Employees (excluding election workers): </b>Please click here to apply through the internal Workday Jobs Hub. If you cannot access the Jobs Hub, please contact Human Resources.
</p><p></p><p>Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the &quot;quality of life&quot; for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here!
</p><p></p><p>Responsibilities:
</p><ul><li>Serves as first point of service for patrons entering the building or calling the library for assistance, referring to other departments as necessary. May encounter irate patrons or handle emergency situations.
</li></ul><ul><li>Assists with training and supervision of part-time library clerks. Serves as In-Charge staff in absence of Clerk III.
</li></ul><ul><li>Charges/Discharges library materials using an integrated library system, including Interlibrary loans, patron holds and Partnership library reserves.
</li></ul><ul><li>Routinely uses software applications, shelving classifications, internet, email, spreadsheets to complete daily tasks, utilizes Radio Frequency Identification (RFID), converts collections on-the-fly as necessary.
</li></ul><ul><li>Inputs and maintains patron data in automated circulation system. Maintains patron records. Issues library cards. Follows Patron Confidentiality Policy.
</li></ul><ul><li>Assists patrons paying for overdue fines and/or lost materials-handles cash, cash register, credit cards and equipment. Counts, reconciles and balances accounts, prepares daily deposits and monthly reports.
</li></ul><ul><li>Reroutes circulation materials to other branches. Routinely loads/unloads bins of library materials weighing up to 25 lbs. Receives, sorts and processes new, existing and/or donated delivery items.
</li></ul><ul><li>Routinely pushes loaded book trucks, searches shelves for missing or requested items, shelves books and other library materials, prepares items for the Hold Shelf.
</li></ul><ul><li>Receives/checks-in new periodicals, journals and newspapers, processes and maintains the collections. Weeds older or damaged materials.
</li></ul><ul><li>Attends and participates in staff meetings, Staff Development Day, committee meetings and training sessions.
</li></ul><ul><li>Other duties as assigned.
</li></ul><ul><li>May perform one or more of the following: Orders Supplies; Processes, mends and cleans books and/or AV items; Orders and receives library materials/checks invoices; Creates records, changes holdings using an automated system; Processes mail for the library system; Performs database maintenance.
</li></ul>Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.<br>
<ul><li>
</li></ul><p><br>
Qualifications:
</p><p></p><ul><li>High School Diploma/GED; Some college preferred.
</li><li>Two years job related experience.
</li><li>Strong computer skills; proficient with Internet, email and Microsoft Office products.
</li><li>Communication skills and the ability to work well with a diverse public and staff.
</li><li>Ability to learn library software applications and shelving classifications.
</li><li>Ability to interpret policy and problem-solve, and work with frequent interruptions.
</li>Position requires evening and weekend hours.<br>
<li>
</li></ul><p><br>
SALARY RANGE: $15.30 - $18.25/ Hourly based on qualifications.
<br>
<br>
CLOSING DATE: Upon filling position<br>
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To be considered for employment, all interested candidates must complete the required Fort Bend County online employment application located at www.fortbendcounty.jobs<br>
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All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.<br>
</p><p><br>
<b>All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.
</b><br>
<br>
Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification.
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For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit www.fbctx.gov/comply
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<i>Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.</i></p></div>

Library Clerk II-First Colony Branch Library

City of Abilene, Texas

GENERAL DESCRIPTION
<br>Under the direct supervision of the Librarian II – Branch Manager – North Branch, this position provides prompt and friendly customer service to all library customers; shelves returned library materials; ensures that items are housed in the correct order, and assists the circulation team with checking circulation materials in and out.
<br>SUPERVISION EXERCISED
<br>This position exercises no supervision.
<br>IMPORTANT AND ESSENTIAL DUTIES
<br>Shelves materials accurately and straightens the collection while also having a strong attention to detail.
<br>Shelf-reads the collection while helping to create and maintain displays.
<br>Straightens and maintains attractiveness in the public area for tables and seating.
<br>Checks in and out library materials at the circulation desk as needed.
<br>Directs patrons needing assistance to appropriate staff in a friendly, helpful manner using excellent customer service skills.
<br>Follows routine procedures without direct supervision and reports problems to supervisor.
<br>OTHER JOB RELATED DUTIES
<br>Perform other job related duties and responsibilities as assigned.
<br>KNOWLEDGE, SKILLS, AND ABILITIES
<br><br>
<b>Knowledge of:</b><br>
Purposes and use of libraries.
<br>Library services and locations within the library.
<br><br>
<b>Skill to:</b><br>
Use a personal computer.
<br>Operate circulation and public catalog automation system.
<br>Interact tactfully and courteously with the public in a friendly and efficient manner.
<br>Effectively organize and multi-task.
<br><br>
<b>Ability to:</b><br>
Complete work duties independently, without direct supervision.
<br>Quickly learn and perform routine library functions and procedures accurately.
<br>Operate circulation and public catalog automation system.
<br>Communicate effectively orally with the general public, supervisors and co-workers.
<br>Arrange circulation materials in numerical and alphabetical order.
<br>Follow instructions and learn to use the computerized circulation system.
<br>Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
<br>Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.
<br>Perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.
<br><br>
<b>Experience and Training Guidelines:</b><br>
For positions with more than one level, all listed requirements at the lower levels are required at the higher levels. Any combination equivalent to experience and training to provide the required knowledge, skills, and abilities may be qualifying. Knowledge, skills, and abilities may be obtained through:
<br><br>
<b>Experience:</b><br>
Six months of experience in a customer service position is preferred.
<br><br>
<b>Education/Training:</b><br>
A high school diploma or GED is required.
<br><br>
<b>License or Certificate:</b><br>
None required.
<br><br>
<b>Special Requirements:</b><br>
Essential duties require the following physical skills and work environment:
<br>With or without accommodation, ability to move a loaded cart weighing up to 150 pounds.
<br>Must be able to work evenings and weekends and maintain regular, reliable attendance.
<br>With or without accommodation, the “X” indicates the overall strength demand of the position during a typical workday:
<br>___ Sedentary – lifting of no more than 10 pounds
<br>___ Light – lifting no more than 20 pounds; carrying up to 10 pounds
<br>_X_ Medium – lifting no more than 50 pounds; carrying up to 25 pounds
<br>___ Heavy – lifting no more than 100 pounds; carrying up to 50 pounds
<br>___ Very Heavy – team lifting over 100 pounds; carrying more than 50 pounds
<br><b>Physical Demand Codes:</b> The following describes whether or not the position is expected to exert the physical demands listed during a typical workday as well as the overall frequency of the task:
<br><br>
<b>Codes for how often:</b><br>
N = No
<br>E = Extensive (100 – 70% of the time)
<br>M = Moderate (60 – 30% of the time)
<br>I = Infrequent (20 – 10% of the time)
<br>A = Almost Never (&lt; 10% of the time)
<br>Code / Task
<br>_E_ Standing
<br>_I_ Sitting
<br>_E_ Walking
<br>_E_ Lifting
<br>_M Carrying
<br>_E_ Pushing/Pulling
<br>_M Overhead Work
<br>_I_ Fine Dexterity
<br>_E Kneeling
<br>_E_ Crouching
<br>_M_ Crawling
<br>_E Bending
<br>_E Twisting
<br>_I_ Climbing
<br>_I_ Balancing
<br>_E Vision
<br>_M_ Hearing
<br>_M_ Talking
<br><b>___ Other:</b> ________________________

North Branch - Library Page I - North Branch - PT

CUYAHOGA COUNTY PUBLIC LIBRARY

<div><p><b>Position Closing Date: 03/27/2026</b></p>
<p><b>
Part-Time = 36 Hours/Week</b></p><br>
<p></p>
<p><b>
GENERAL SUMMARY</b></p>
<p>
Under moderate supervision, performs a variety of customer service and clerical functions related to the circulation of library materials including checking materials in and out, answering patron questions, processing card applications, answering phones, collecting fines, and accepting passport applications.</p>
<p>
 <b>JOB REQUIREMENTS</b></p>
<p>
Competencies that an incumbent should be able to demonstrate and that are reflected in the knowledge, skills and abilities that lead to the satisfactory accomplishment of the Essential Job Functions below, include Communications Skills; Listening; Empathy; Feedback (Giving and Receiving); Problem Solving Ability; Customer Service; Perception/Judgment; Attention to Detail; Dependability; Diversity Focus; Teamwork Focus; Self-Development; Change Handling Ability; Persistence/Perseverance; Time Management; Computer Knowledge and Use; and Circulation Services.</p>
<p>
Specific Knowledge, Skills, and Abilities required include:</p>
<ul><li>
Knowledge of standard office procedures and practices.</li><li>
Skill necessary to develop and maintain effective, courteous and appropriate working relationships with co-workers, customers, vendors, and/or representatives of other agencies.</li><li>
Skill in operation of typical office equipment such as personal computer, facsimile, self-checks, receipt printers, credit/debit card readers, computerized cash register express, digital camera and photoprinter, copiers, scanners, calculators, and telephones.</li><li>
Ability to demonstrate basic skill in using a personal computer and job-related software or systems applicable to the essential functions of the job, which may include, but not be limited to email/calendar software, internet/intranet browsers, word processing, spreadsheets, database software, and various systems used by CCPL.</li><li>
Ability to understand the difference between confidential and sensitive information and to handle each appropriately.</li><li>
 Ability to apply sound judgment, resolve problems, and make effective decisions.</li><li>
Skill in exercising advanced level of verbal, interpersonal and customer service skills.</li><li>
Ability to accurately organize and maintain paper documents and electronic files.</li><li>
Ability to detect basic errors and make corrections as appropriate.</li><li>
Ability to use Library resources effectively and efficiently.</li><li>
Ability to stay focused despite constant interruptions.</li></ul><br>
<div></div>
<div><b>
ESSENTIAL JOB FUNCTIONS</b></div><br>
<div></div>
<p>
Complies with Cuyahoga County Public Library&rsquo;s policies, rules, guidelines, procedures, requirements, standards, and practices applicable to the job, including (but not limited to) work scheduling and attendance, customer service, use of Library property, computer use, personal conduct, and confidentiality.</p><br>
<div></div>
<ul><li>
Performs as needed all branch circulation functions in the integrated library system. Answers customer questions regarding the completion of forms, takes passport photos, collects funds, and completes appropriate sections. Assists customers with self-fax and copy machine tasks. Instructs customers on use of self-check machines</li><li>
Provides customer service to library customers including answering telephones regarding library services, policies and procedures, providing general information about the library and responding to customer inquiries.</li><li>
Accepts applications for library cards, voter registration, and Golden Buckeye membership.</li><li>
Accepts passport applications. Answers patron questions regarding the completion of passport forms, takes passport photos, collects funds, and completes appropriate sections.</li><li>
Collects fines and fees, prepares deposit records, balances daily cash register receipts, deposits money as assigned and maintains daily activity records.</li><li>
Processes Ohio Link and Search Ohio. Processes and packages materials to be sent to other libraries within and outside the CCPL library system. Unpacks and checks in materials sent from other libraries.</li><li>
Mends and discards materials as directed. Recycles materials when necessary</li><li>
Sorts, processes and distributes incoming and outgoing mail and delivery, including daily check-in of periodicals, as assigned.</li><li>
May assist in opening, closing and monitoring building and in maintaining building security and safety standards as assigned.</li></ul><br>
<div></div>
<div><i>
Summary Minimum Education &amp; Experience Required</i></div>
<ul><li>
High school diploma or GED.</li><li>
At least one year of clerical and customer service experience.</li></ul>
<p><b>
OTHER TESTING/LICENSES REQUIRED</b></p>
<ul><li>
A criminal background check is required, and pre-employment drug screening.</li><li>
A valid driver&rsquo;s license, reliable personal transportation and in-force automobile insurance in order to travel between branches.</li><li>
Certification as a Passport Acceptance Agent required unless exempted.</li></ul><br>
<p></p>
<p><b>
PHYSICAL DEMANDS AND WORKING CONDITIONS</b></p>
<ul><li>
Routine lifting of moderately heavy items, such as books or records boxes (over 25 pounds and up to 50 pounds), pushing full carts and/or standing for long periods of time as well as frequent stooping and bending.</li><li>
No major sources of working conditions discomfort, i.e. standard work environment with possible minor inconveniences due to occasional noise, crowded working conditions, and/or minor heating, cooling or ventilation problems.</li><li>
Occasional minor discomforts from near-continual computer terminal use</li></ul></div>

Branch Services Clerk - Middleburg Heights

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