branch manager trainee

Rockland Trust Company

<div><div><div>As a Teller Trainee at Rockland Trust, you are at the heart of our branches and the frontline of customer service, proactively exploring customer needs and offering personalized advice that serves to develop and maintain relationships. Each day, you create a memorable experience for customers whilst contributing to the fulfillment of branch and company goals in a meaningful way.<br>
</div><div></div><br>
<div>With a positive, can-do attitude and a genuine desire to work with customers in a caring and empathetic way, you are responsible for providing efficient, effective, and courteous customer service while performing a variety of transactions. You are the friendly face of Rockland Trust, promoting our mission and helping customers navigate the world of banking.<br>
</div><div></div><br>
<div><b>What You&rsquo;ll Experience:
</b></div><div><ul><li>Meaningful relationships: We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
</li><li>Commitment to community: We believe supporting our communities is essential, and are committed to helping those in need.
</li><li>Recognition &amp; reward: We believe all colleagues should be recognized for their contributions.
</li><li>Training &amp; development: We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate their careers.
</li><li>Comprehensive benefits: Our goal is to offer our colleagues a generous benefits package, and an environment that supports a healthy work-life balance. Our benefits include: competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, Vision and Pet Insurance, 401K retirement plan, Long Term Disability &amp; Life Insurance, Child Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning wellness program and much more.
</li></ul></div><div><b>Who We Are:<br>
</b></div><div></div><br>
<div>At Rockland Trust, we believe that being a great place to bank starts with being a great place to work. When our colleagues are valued and cared for, they&rsquo;re empowered to make a difference for our customers and communities.<br>
</div><div></div><br>
<div>As one of The Boston Globe&rsquo;s &ldquo;Top Places to Work&rdquo; since 2008, we know that finding the right people is just the beginning. Through competitive benefits, enriching development opportunities, and a respectful and collaborative culture, we&rsquo;ve built a workplace that enhances our colleagues&rsquo; lifestyle and inspires them to reach their full potential.<br>
</div><div></div><br>
<div>For over 116 years, we have been dedicated to strengthening the neighborhoods we live in and serve. Rockland Trust offers a wide range of banking, investment, and insurance services to help individuals and businesses work toward their financial goals with more than 120 branches located throughout Massachusetts and New Hampshire, as well as commercial banking, investment management offices, and residential lending centers across Massachusetts, New Hampshire and Rhode Island.<br>
</div></div><div></div><br>
<div><div><b>What You&rsquo;ll Do:
</b></div><div><ul><li>Make the first impression to our customers as they enter the branch, warmly greeting them and guiding them to the colleague who can best support their needs.
</li><li>Engage in constant customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone.
</li><li>Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs.
</li><li>Ensure that customers feel cared for as you perform duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checking, and other financial transactions.
</li><li>Make decisions alongside immediate supervisor, which may become more extensive as position gains in knowledge and experience.
</li><li>Work closely with our training team and your branch team to learn about these responsibilities, and to complete Rockland Trust&rsquo;s Teller Training.
</li><li>Perform any other duties as assigned by management.
</li></ul><div><div><b>Required Qualifications:
</b></div><div><ul><li>High school diploma or equivalent.
</li><li>Strong verbal and written communication skills.
</li><li>Comfortable using technology, including computers, to facilitate the achievement of business goals.
</li><li>Sales and service-oriented personality.
</li><li>Ability to maintain a professional appearance.
</li><li>Positive approach to interactions with customers and team members.
</li><li>Ability to work within normal office requirements, with long periods of standing and continuous customer support.
</li><li>Ability to lift and carry up to 50 pounds.
</li><li>Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
</li><li>Ability to successfully complete our training program.
</li></ul></div><div><b>Preferred Skills/Experience:
</b></div><div><ul><li>Candidates should have 1-2 years prior teller experience or cash handling/customer service skills.
</li></ul></div><div>Rockland Trust is the Bank Where Each Relationship Matters&reg;. In pursuit of that promise, we foster a respectful and inclusive work environment where everyone is given the chance and resources to succeed.<br>
</div><div></div><br>
<div>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Additionally, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
</div><div></div><br>
<div>Now that you&rsquo;ve heard a little bit about us, we&rsquo;d love to hear more about you. Submit your application and come help us strengthen our communities- one relationship a time.</div></div></div></div></div><div></div>

Part Time Teller Trainee Nashua Main St Branch

Republic Finance

<div>Overview:
<div>
Are you looking for an entry-level position with a <b>clear path to management</b>? Do you want to be part of a growing financial services company that <b>rewards performance</b> and <b>gives back to its community</b>? If so, please read on!</div><div></div><div><br>
This entry-level financial services position earns a <b>competitive salary</b> of<b> $45,000 per year </b>(paid hourly), plus an <b>uncapped monthly bonus that averages $8,000 annually.</b> In addition, we offer<b> amazing benefits and perks</b>, including <b>health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, relocation assistance, and short and long-term disability</b>. If this sounds like the right opportunity in the financial services industry for you, apply to be an Assistant Branch Manager today! <b>*Please note that this position is 100% onsite.</b></div><div></div><div><b><br>
ABOUT REPUBLIC FINANCE</b></div><div></div><div><br>
We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and <b>we continue to expand into new states each year</b>! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our communities. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.</div><div></div><div><br>
Our growing company offers a bright future for our employees. We work to provide a <b>clear career path and many growth opportunities</b> for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees by offering <b>great benefits and competitive pay and by rewarding performance.</b></div><div></div><div><br>
Come and join a remarkable team with a growing company that values its employees and <b>regularly promotes from within.</b> Take the next step in your career and apply with us today!</div><div></div><div><b><br>
A DAY IN THE LIFE OF AN ASSISTANT BRANCH MANAGER (ABM)</b></div><div></div><div><b><br>
We give you all of the tools that you need to succeed and grow into a Branch Manager position</b>! As an entry-level ABM, you will go through an 18 - 24 month on-the-job paid training program in which you learn all of the ins and outs of branch operations and management. Then, you pay that knowledge forward when you are assigned your own branch to manage. Promotion to Branch Manager typically requires relocation, but don't fret, <b>we provide a full relocation package when we promote our ABMs to Branch Managers.</b></div><div></div><div><br>
Your main focus is on helping our customers meet their financial goals. You actively seek opportunities to originate new loan business by contacting current and potential customers and listening to understand their needs so you can recommend the best consumer loan and voluntary product solutions for them. You also educate customers on all of our consumer lending services, including how to improve credit and consolidate debt. You help them through the loan application process and make payment reminder calls when needed.</div><div></div><div><br>
You handle a variety of tasks that contribute to the success of the branch, including evaluating loan applications, performing risk analysis, making credit decisions, administering loan closings, and processing insurance claims. Your management abilities shine as you assist the Branch Manager with recruiting and training as well as developing and implementing plans to meet sales goals while promoting our core values, and ensuring an outstanding customer experience. <b>If you love digging in to get the job done and seeing your hard work pay off in the growth of your branch and advancement opportunities within the company, then this is your gateway to success!</b></div>
Requirements:
<ul><li>Bachelor's degree is required. Ideal majors include Business, Finance, Sales or related field.</li><li>
1 year or more of customer facing sales experience (i.e. retail sales, goal-oriented, incentive based) is preferred but not required.</li><li>
Professional demeanor, positive attitude, strong communication and customer relations skills.</li><li>
Ability to work well independently, as well as a team member in a fast-paced environment and successfully navigate priorities.</li><li>
Proficiency with Windows and Microsoft Office Suite.</li><li>
Valid driver's license, reliable transportation, and auto insurance, and a satisfactory driving record.</li><li>
Must meet our acceptable standards for criminal background history, credit history and pass a pre-employment drug screen.</li><li>
Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state&rsquo;s department of insurance.</li><li>
Willingness and ability to relocate for promotion into a Branch Manager role. *Full Relocation package is provided for moves more than 50 miles.</li></ul><div></div><div><b><br>
READY TO JUMPSTART YOUR FINANCIAL SERVICES CAREER?</b></div><div><br>
If you feel that you would be right for this entry-level job in financial services with a clear path to management, we encourage you to apply with us, and we look forward to meeting you!</div>
Benefits:
<div>
We offer a competitive compensation and benefits package including:</div><br>
<div></div><ul><li>
Health, Dental, &amp; Vision Insurance</li><li>
15 days of Paid Time Off (PTO) to start + 1 additional personal day</li><li>
401k + employer match</li><li>
Company provided Life Insurance &amp; Long Term Disability</li><li>
Employee Assistance Program - Confidential mental health support</li></ul><div></div><div><br>
Additional benefits with Republic Finance include:</div><br>
<div></div><ul><li>
Access to LinkedIn Learning's library of 10,000+ professional development courses</li><li>
Employee of the Month Program</li><li>
Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital</li><li>
Professional offices with a friendly team environment</li><li>
Monthly incentive bonus pay</li><li>
Internal promotions</li></ul><div></div><div><i><br>
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.</i></div></div>

Assistant Branch Manager - Sales Manager Trainee

First Abu Dhabi Bank (FAB)

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a dynamic and motivated Assistant Branch Manager to join our team in Abu Dhabi, United Arab Emirates. As part of our commitment to Emiratisation, this position is specifically designed for UAE nationals. The successful candidate will play a crucial role in supporting the Branch Manager in overseeing daily operations, driving business growth, and ensuring exceptional customer service.
 <br/>
 <br/>
 <ul>
  <li>
   Assist the Branch Manager in developing and implementing strategies to achieve branch performance targets
  </li>
  <li>
   Oversee daily branch operations, ensuring compliance with bank policies and regulatory requirements
  </li>
  <li>
   Manage and mentor a team of banking professionals, fostering a culture of excellence and continuous improvement
  </li>
  <li>
   Analyze financial data and prepare reports to support decision-making processes
  </li>
  <li>
   Identify and pursue business development opportunities to expand the branch's customer base
  </li>
  <li>
   Resolve complex customer issues and maintain strong relationships with high-value clients
  </li>
  <li>
   Collaborate with other departments to streamline processes and enhance operational efficiency
  </li>
  <li>
   Implement and monitor risk management protocols to safeguard the branch's assets and reputation
  </li>
  <li>
   Participate in local community events and initiatives to promote the bank's brand and services
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   UAE national, in line with Emiratisation initiatives
  </li>
  <li>
   Bachelor's degree in Business Administration, Finance, or a related field
  </li>
  <li>
   Minimum of 3-5 years of experience in banking or financial services, with previous management or supervisory experience preferred
  </li>
  <li>
   Strong leadership skills with the ability to motivate and develop team members
  </li>
  <li>
   Excellent analytical and problem-solving skills, with a keen attention to detail
  </li>
  <li>
   Proficiency in financial analysis, reporting, and risk management
  </li>
  <li>
   Advanced customer relationship management skills
  </li>
  <li>
   In-depth knowledge of UAE banking regulations and practices
  </li>
  <li>
   Familiarity with Emiratisation policies and initiatives
  </li>
  <li>
   Proficiency in banking software and systems
  </li>
  <li>
   Excellent communication skills in both English and Arabic
  </li>
  <li>
   Professional banking certifications (e.g., CBA, CAMS) are highly desirable
  </li>
  <li>
   Demonstrated ability to work in a fast-paced, dynamic environment
  </li>
  <li>
   Strong ethical standards and commitment to maintaining confidentiality
  </li>
 </ul>
</div>


Assistant Branch Manager - Emiratised Role

Community State Bank of Avilla, Indiana

<div></div><div><div>Community State Bank is seeking a <b>Part-Time Client Service Specialist</b> to join our dynamic Retail Banking team at our <b>Kendallville, Indiana</b> branch. The ideal candidate would need to be available Monday through Friday 8:00am to 5:30pm and rotating Saturdays from 8:30am to 12:30pm, averaging about 20 hours per week. Prior customer service and cash handling experience is helpful; prior banking experience is not required.<b> The starting pay for this role is $17.00 per hour</b> with opportunities for advancement within the position.</div>
<div></div><div>Part-time employees enjoy benefits such as 401k/ESOP participation, holiday pay, and paid vacation. Apply today and see why CSB is a great place to work!<br>
<br>
<b>Job Title: </b>Part-Time Client Service Specialist Trainee<br>
<b>Reports To:</b> Client Service Manager<br>
<b>Supervises:</b> None<br>
<b>Division: </b>Retail<br>
<b>FLSA Classification:</b> Non-Exempt<br>
<b>Pay Rate:</b> Hourly<br>
<br>
<b>Position Purpose:</b> The Client Service Specialist (CSS) Trainee position is an entry level front-line position. The CSS Trainee will be trained to become a CSS I and will be responsible for providing exceptional client service while handling basic front-line client transactions and inquiries.<br>
<br>
<b>Job Requirements</b><br>
<b>Education: </b>A high school diploma or equivalent required.<br>
<br>
<b>Experience: </b>No banking experience required. Customer service and cash handling experience preferred.<br>
<br>
<b>Skills:</b> Professional verbal and written communication skills; strong attention to detail; ability to type at least 30 wpm; proficiency with Microsoft Office software such as Word, Excel, PowerPoint, and Outlook; fluent communication in the English language; ability to travel occasionally between Bank locations as needed.<br>
<br>
<b>Essential duties include, but are not limited to</b><b>:</b><br>
<b>CSB Cultural Expectations</b></div>
<ul><li>Commit to learning, integrating, and modeling CSB&rsquo;s &lsquo;I CREATE&rsquo; core values: Integrity, Communication, Respect, Encouragement, Accountability, Trust, and Equality</li>
<li>Align to bank-wide vision, mission, and business objectives</li>
<li>Commit to continuous personal and professional growth in the areas of teamwork, client service, and job specific competencies</li>
</ul>
<div><br>
<b>General Job Duties</b></div>
<ul><li>Practice an exceptional standard of client service/hospitality</li>
<li>Maintain a &ldquo;client first&rdquo; approach for both external and internal customers</li>
<li>Create an observably positive experience for clients</li>
<li>Work with teammates to create a collaborative environment in serving the customer</li>
<li>Support and celebrate teammates&rsquo; growth</li>
<li>Adhere to schedule (timeliness)</li>
<li>Maintain a positive attitude of helping other team members, inside and outside of the branch with consideration of the ever-changing landscape of staffing, training, and process improvement</li>
<li>Be willing to ask questions in order to balance the risk to the bank and meeting customer needs</li>
<li>Exhibit a strong commitment to accuracy and attention to detail in transactions, cash drawer management, confidentiality, and client account maintenance</li>
<li>Demonstrate the strong communication skills and practices necessary for interactions with customers, the Client Service Manager, the Branch Manager, and colleagues</li>
<li>Exhibit a willingness to ask for help when necessary and offer it when needed</li>
<li>Learn all basic client service transactions, including deposits, withdrawals, payments, cashier&rsquo;s checks, money orders, check cashing, etc.</li>
<li>Learn how to adhere to signing and transaction authority limits, branch security requirements, cash handling security procedures, and dual control procedures</li>
<li>Begin to learn signs of fraud and watch for fraudulent cash and transaction activity in order to protect the bank and clients</li>
<li>Begin to learn and comply with all applicable banking regulations and related procedures, including Reg CC, Reg B, Reg P, Bank Secrecy Act, etc.</li>
<li>Complete CSS Trainee training and begin CSS I training within 3-6 months of position start date</li>
</ul>
<div><br>
<b>Physical Demands</b></div>
<ul><li>Frequent sedentary work that primarily involves sitting/standing for extended periods</li>
<li>Frequent repetitive motions that include the hands and/or fingers</li>
<li>Constant reaching with hands and arms</li>
<li>Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, phone</li>
<li>Constant written and verbal communication with others to exchange information</li>
<li>Constant state of awake and alertness</li>
<li>Occasional stooping, kneeling, or crouching</li>
<li>Frequently speaking and listening to coworkers and clients both in person and on the phone</li>
<li>Constant in-person attendance at job site</li>
<li>Occasional travel to a branch or client location</li>
<li>Occasional lifting of up to 25 pounds</li>
<li>Occasional exposure to adverse weather conditions</li>
<li>Constant exposure to moderate office noise levels in a group setting</li>
</ul>
<div><br>
<i>Community State Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i></div></div>

Part-Time Client Service Specialist

OneMain Financial

<div><div>At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life&rsquo;s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.</div><div><b>
In the Role</b></div><ul><li><div>
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service</div></li><li><div>
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals</div></li><li><div>
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs</div></li><li><div>
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations</div></li><li><div>
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems</div></li><li><div>
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude</div></li><li><div>
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options</div></li></ul><div><b>
Requirements:</b></div><ul><li><div>
High School Diploma or GED</div></li></ul><div><b>
Preferred:</b></div><ul><li><div>
Sales, Collections or Customer Service experience</div></li><li><div>
Bilingual - Spanish</div></li></ul><div><b>
Location:</b> On site</div><div>
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.</div><div><b>
Who we Are</b></div><div>
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:</div><ul><li><div>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</div></li><li><div>
Up to 4% matching 401(k)
</div></li><li><div>Employee Stock Purchase Plan (10% share discount)
</div></li><li><div>Tuition reimbursement
</div></li><li><div>Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</div></li><li><div>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</div></li><li><div>
11 Paid holidays (4 floating holidays, prorated based on start date)</div></li><li><div>
Paid volunteer time (3 days per year, prorated based on start date)</div></li></ul><div></div><div>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</div><div>
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online.</div><div>
At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</div><div><b>
Key Word Tags</b></div><div>
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee</div><p></p><p><i>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</i></p></div>

Bilingual Loan Sales Specialist - Airport

Frontier Behavioral Health

<div><p>Frontier Behavioral Health&rsquo;s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!</p>
<p><b><i>WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?</i></b></p><ul><li><p>
At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee&rsquo;s contribution to our mission.</p></li><li><p>
Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.</p></li><li><p>
At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.</p></li><li><p>
Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.</p></li></ul>
<p>The Case Manager II/Trainee- COPES provides clinical case management services to adults receiving long-term term services and supports through an Aging and Long-Term Care of Eastern Washington (ALTCEW) program. Evaluate client strengths and needs, complete a comprehensive assessment, determine level of functioning, develop and implement service plans that provide a reliable and safe plan of care that enables clients to achieve a maximum level of health and independence and targets case stabilization, ensuring independence. Complete administrative duties and meet required program deadlines. Coordinate with and perform advocacy with relevant parties and community agencies.</p><p></p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES includes but is not limited to the following:</b></p><ul><li><p>
Adhere to program standards and guidelines and follow case management program protocols.</p></li><li><p>
Provide long-term care services responsive to the needs of elderly and adults with disabilities who are eligible for Title XIX Program services.
</p></li><li><p>Conduct face-to-face comprehensive assessments at the client's residence to determine level of care, including determining nursing facility level of care needs.</p></li><li><p>
Develop ongoing care plans which provide the support necessary to allow clients to live independently.</p></li><li><p>
Facilitate the coordination of in-home caregivers (Individual Providers and Agency Providers) for client care needs.</p></li><li><p>
Coordinate with ALTCEW and provide advocacy, coordination, consultation and support to clients, providers and stakeholders across multiple disciplines and systems.</p></li><li><p>
Perform program charting requirements, correspondence, and other paperwork accurately and in accordance to program deadlines.</p></li><li><p>
Authorize service payment through Provider One/Individual Provider One.</p></li><li><p>
Conduct interdisciplinary case reviews and consultations.</p></li><li><p>
Establish and maintain a good working relationship with FBH staff and community partners. Perform other related duties as required.</p></li><li><p>
Comply with all State WAC requirements and FBH policies and procedures.</p></li><li><p>
Requires travel to see clients in the community and travel between work sites.</p></li><li><p>
Other duties as assigned.</p></li></ul><p></p><p><b><i>
QUALIFIED CANDIDATES WILL HAVE:
</i></b></p><p><b>REQUIRED:</b></p><ul><li><p>
High School diploma or its equivalent <b>and</b> one year paid full time on-the-job social service experience or one year full-time equivalent verifiable hours through an internship or volunteer work in social services. Part-time hours may be considered if hours total one year full-time equivalent.</p></li><li><p>
Must apply for a Counselor Agency Affiliated &ndash; Registered credential from the WA State Department of Health within 30 days of hire.</p></li><li><p>
Must have an unrestricted and valid driver&rsquo;s license, active car insurance and must be willing to use their personal vehicle in the course of work<b>.</b></p></li></ul><p></p><p><b>
PREFERRED:</b></p><ul><li><p>
Master&rsquo;s degree in behavioral or health sciences <b>and</b> one year paid on-the-job social service experience; <b>OR</b></p></li><li><p>
Bachelor&rsquo;s degree in behavioral or health sciences<b> </b><b>and</b> two years of paid on-the-job social service experience; <b>OR</b></p></li><li><p>
Master's degree in any other field, <b>and</b> three years of paid on-the-job social service experience. <b>OR</b></p></li><li><p>
Bachelor&rsquo;s degree in any other field <b>and</b> four years of paid on-the-job social service experience.</p></li></ul><p></p><p><b>
Applicants who do not meet the PREFERRED qualifications will be hired as a &ldquo;Case Manager Trainee&rdquo;. Case Manager Trainees will no longer be considered a Trainee when all conditions below have been satisfied regardless of whether their length of employment as a Case Manager Trainee would qualify them under the preferred qualifications to be a Case Manager II.</b></p><ul><li><p>
Participate in a two-year, on-the-job case manager training program under direct supervision;</p></li><li><p>
Participate in a monthly supervisory review of a sample of client assessments and service plans;</p></li><li><p>
Participate in annual performance evaluations conducted by the supervisor; and</p></li><li><p>
Perform competently as a case manager at the end of two years as determined by the supervisor&rsquo;s performance evaluation.</p></li><li><p>
Agency has the discretion to reduce the timeframe to one year for exceptional performance by the Case Manager Trainee as determined by the supervisor&rsquo;s performance evaluation.</p></li></ul><p></p><p><b>
KNOWLEDGE, SKILLS &amp; ABILITIES:
</b></p><ul><li><p>Ability to communicate and engage effectively with individuals of varied backgrounds, cultures, education level and socio-economic status.</p></li><li><p>
Knowledge of elder care and disabled adult caregiving issues.</p></li><li><p>
Ability to perform face-to-face assessments and screenings.</p></li><li><p>
Knowledge of data entry and computer systems to complete tasks.</p></li><li><p>
Ability to complete administrative tasks and organize and prioritize tasks.</p></li></ul><p></p><p><b>
PHYSICAL, SENSORY &amp; ENVIRONMENTAL:</b></p><p>
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li><p>
This position provided client services in-office and within the community at large on a occasional to frequent basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large.</p></li><li><p>
Some environments may not be ideal in terms of cleanliness or being habitable.</p></li><li><p>
Occasional frequent travel between locations is required.</p></li><li><p>
The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required.</p></li><li><p>
Daily use of a computer is required.</p></li><li><p>
May be required to lift 10 - 20 pounds.</p></li><li><p>
Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.</p></li></ul>
<p><b>PAY RANGE (Hourly/ Non-Exempt):</b></p><ul><li><p>
Case Manager Trainee &ndash; (<b>Does NOT meet PREFERRED qualifications as identified above</b>) - $24.30 - $29.60.</p></li><li><p>
Case Manager II (<b>Meets PREFERRED qualifications as identified above</b>) - $25.89- $31.53.</p></li></ul><p></p><p><b>
All pay is based on longevity at Frontier Behavioral Health; thus the starting pay is as follows:
</b></p><ul><li><p>Case Manager Trainee &ndash; (<b>Does NOT meet PREFERRED qualifications as identified above</b>) - $24.30 .</p></li><li><p>
Case Manager II (<b>Meets PREFERRED qualifications as identified above</b>) - $25.89.</p></li></ul>
<p><b>Our Benefits and Perks are Amazing!</b></p><p></p><p>
<b><i>WE BELIEVE IN WORK LIFE BALANCE:</i></b></p><ul><li><p><b>
Paid Time Off &ndash; Employees accrue up to 26 days of PTO in the first year of employment!</b></p></li><li><p><b>
Plus 9 Paid Federal Holidays!</b></p></li><li><p>
Sick Leave &ndash; Extended Sick Leave and Paid Sick and Safe Time.</p></li><li><p>
Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.</p></li></ul><p></p><p><b><i>
BENEFITS:</i></b> www.fbhwa.org/careers/benefits</p><ul><li><p>
Medical, Dental and Vision</p></li><li><p>
Retirement &ndash; We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.</p></li><li><p>
Flexible Spending Accounts</p></li><li><p>
Life Insurance &ndash; Company paid coverage that starts the first of the month following 6 months from your date of hire.</p></li></ul><p></p><p><b><i>
PERKS:</i></b><b> </b>www.fbhwa.org/careers/perks</p><ul><li><p><b>
Signing Bonus!</b></p></li><li><p>
No-cost licensure supervision for those pursuing clinical licensure.</p></li><li><p>
Federal and State Loan Forgiveness Program for qualifying Programs.</p></li><li><p>
Reimbursement of License/Certification application fee that is required for the position.</p></li><li><p>
Free Employee Assistance Program</p></li><li><p>
Staff Discounts at various FBH partners throughout Spokane!</p></li></ul><p></p><p><b><i>
Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.</i></b></p></div>

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