branch office manager

Santander Consumer Bank

<div>It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what&rsquo;s possible. This is more than a strategic shift. It&rsquo;s a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make: 
As a Branch Manager you oversee the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations. The manager is responsible for leading and coaching a team, managing sales activities, deepening customer relationships, and ensuring compliance with banking regulations. This role includes fostering a positive work environment to drive employee engagement and productivity. You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members.<ul><li>
Direct overall branch performance, leading team to achieve sales targets, optimize operational processes and enhance customer satisfaction.</li><li>
Develop and implement sales strategies to grow revenue and market share.</li><li>
Motivate sales teams to effectively manage a pipeline of prospects and customers.</li><li>
Engage in consultative conversations with customers to offer tailored solutions that enhance their financial well-being, foster customer loyalty and increase branch productivity.</li><li>
Analyze branch performance data to drive strategic decisions to improve branch performance and operational efficiency.</li><li>
Coach and develop team members, setting clear expectations, enhancing performance and fostering professional development.</li><li>
Responsible for hiring, retaining and motivating branch colleagues across all job families within the branch.</li><li>
Accountable for managing branch scheduling to balance branch needs with employee availability.</li><li>
Utilize digital technologies and platforms to enhance customer interactions, educate them on self-service options and drive business outcomes.</li><li>
Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service.</li><li>
Manage escalated customer problems and provide effective solutions.</li><li>
Communicate clearly and effectively with customers in person, over the phone, or through digital channels.</li><li>
Accountable for risk management and compliance within a complex business environment, ensuring adherence to all company policies and regulatory requirements.</li><li>
Responsibilities may extend to supporting nearby branch locations based on business necessity.</li></ul>
What You Bring: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
High school diploma, GED - Required.</li><li>
Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred.</li></ul><ul><li>
3+ Years Demonstrated successful experience in Retail Bank sales management or related bank operations/support function - Required. (OR)</li><li>
5+ Years Experience in Retail sales management or equivalent demonstrated through a combination of work experience, training, military service, or education - Required. (OR)</li><li>
12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND)</li><li>
3+ Years Experience selling products and/or services in an incentive-based environment - Required.</li></ul><ul><li>
Proven experience in a sales leadership role, preferably as a Branch Manager or similar position.</li><li>
Proven relationship-building skills and a customer-centric approach.</li><li>
Excellent leadership and team management skills.</li><li>
Excellent customer service skills and a passion for helping others.</li><li>
Strong problem-solving skills with a proactive approach to issue resolution.</li><li>
Experience in coaching and developing team members.</li><li>
Excellent communication, consultative and influence skills both verbal and written.</li><li>
Ability to educate and connect customers to technology and share the value of digital tools and platforms.</li><li>
Ability to make data-driven decisions to improve performance and operational outcomes.</li><li>
Establishes and maintains effective working relationships.</li><li>
Ability to create a positive work environment and drive employee engagement.</li><li>
Strong knowledge of company policy, compliance regulations, risk management and loss prevention.</li><li>
Ability to work in a fast-paced environment and manage multiple priorities.</li><li>
Ability to interact with integrity and professionalism with customers and employees.</li><li>
Computer proficiency and basic math skills.</li><li>
Ability to work branch hours, which can include weekends and evenings.</li></ul>
Certifications:<ul><li>
No Certifications listed for this job.</li></ul>
It Would Be Nice For You To Have:<ul><li>
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.</li><li>
Experience in Microsoft Office products.</li></ul>
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$60,000.00 USD<div><div><div><div><div><div><div>
Maximum:</div></div></div></div></div></div></div>
$102,500.00 USD 
We Value Your Impact:
Your contribution matters and it&rsquo;s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. 
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. 
 
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. 
 
Employer Rights:
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.</div>

Branch Manager, Schanck Road, Freehold, NJ

<div>
 
 Overview
 
 
 
 
 At UES, we&rsquo;re a team of more than 4,000 engineers, scientists, geologists, inspectors, technicians, and drillers united by a shared purpose&mdash;to make a meaningful impact in the communities we serve. As a national leader in geotechnical engineering, environmental consulting, and materials testing and inspection, we collaborate on transformative projects across transportation, energy, water, healthcare, and more. Learn more about the benefits of joining Team UES and our core values at careers.teamues.com.
 
 
 
 
 Position Overview
 
 
 
 The Office Manager I provides foundational administrative and operational support for a branch office within our engineering and environmental services network. This entry-level leadership role focuses on daily administrative tasks, basic reporting, employee recordkeeping, and supporting branch efficiency while learning company processes and systems.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Maintain office productivity, supply ordering, equipment maintenance, event planning, and policy compliance.
 </li>
 <li>
 Prepares invoices, proposals, and reports, and supports collection processes, as needed.
 </li>
 <li>
 Tracks and verifies gasoline card expenditures and credit card expenses for branch personnel.
 </li>
 <li>
 Supports employee selection and onboarding; Ensures proper completion of new hire paperwork.
 </li>
 <li>
 Collects, records, and forwards personnel records, transactions, and documentation to HR and/or Payroll.
 </li>
 <li>
 Supports benefit plan enrollment at the site level.
 </li>
 <li>
 Responds and/or investigates employee inquiries regarding policies, procedures, and programs.
 </li>
 <li>
 Handle incoming and outgoing correspondence, including emails, letters, and packages.
 </li>
 <li>
 Create regular reports, correspondence, and presentations.
 </li>
 <li>
 Greet visitors, answer and direct phone calls, and provide general information.
 </li>
 <li>
 Communicate with internal and external partners and vendors, as needed.
 </li>
 <li>
 Other Duties may be assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma with 3&ndash;5 years of administrative experience (or equivalent).
 </li>
 <li>
 Proficiency with Microsoft Office and basic collaboration tools.
 </li>
 <li>
 Strong attention to detail and communication skills.
 </li>
 <li>
 Ability to maintain confidentiality and multitask in a dynamic environment
 </li>
 <li>
 Familiarity with administrative practices in professional services preferred.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Adobe/ERP system proficiency.
 </li>
 <li>
 Previous A/E/C industry experience preferred.
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 This position does not require regular travel as part of its primary responsibilities. However, occasional
 
 
 </li>
 </ul>
 travel may be required, up to 10%, primarily for occasional off-site meetings, training sessions, or
 
 
 company events. Travel, when necessary, will be communicated in advance and aligned with business
 
 
 needs.
 
 
 
 Physical Demands &amp; Work Environment
 
 
 
 <ul>
 <li>
 This position primarily operates in a professional office environment, requiring the ability to work at a desk for extended periods while using a computer, phone, and standard office equipment.
 </li>
 <li>
 The position involves sitting for extended periods, performing data entry, and engaging in frequent communication via email, phone, and in-person interactions.
 </li>
 <li>
 The role involves regular communication with team members, clients, and stakeholders, both in person and through virtual platforms.
 </li>
 <li>
 The physical demands of the job may include occasional standing, walking, bending, and lifting of office materials up to 15 pounds.
 
 
 </li>
 </ul>
 
 EEO Statement
 
 
 
 
 UES is an Equal Opportunity Employer and is proud to recruit the most qualified candidates. Please see our full EEO Statement at the bottom of the page
 
 
 here
 
 
 
</div>

Office Manager I

Navy Federal Credit Union

<div>Overview
To assist the Branch Manager of a medium/large branch office by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.
Responsibilities
<ul><li>Supervise and lead branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts</li><li>
Assist the Manager in monitoring cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits</li><li>
Manage staff to ensure vault opening, closing and balancing procedures are completed</li><li>
Assist in leading outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events</li><li>
Participate and/or oversee recruiting, on-boarding and initial training of team members</li><li>
Collaborate with Manager on budget, purchasing, tracking and records retention for business expenses</li><li>
Consult with team members to determine development goals for continual growth in technical, soft and leadership skills</li><li>
Assist in leading team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services</li><li>
Analyze reports and conduct trend analysis to optimize business performance</li><li>
Lead and train the team to deliver quality member service to our members</li><li>
Ensure compliance with all security, safety and emergency preparedness procedures</li><li>
Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.</li><li>
Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures</li><li>
Perform supervisory/managerial responsibilities:<ul><li>
Supervise daily activities</li><li>
Ensure adequate/skilled staffing; select employees</li><li>
Establish performance goals and priorities</li><li>
Prepare, conduct and review performance appraisals</li><li>
Develop, mentor, and counsel staff</li><li>
Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)</li><li>
Ensure section/branch goals and objectives align with division/department strategy</li><li>
Ensure efficiency of operations</li><li>
Act as Manager in the incumbent's absence</li></ul></li><li>
Perform other duties as assigned</li></ul>
Qualifications
<ul><li>Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience</li><li>
Working knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts</li><li>
Working knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts</li><li>
Working knowledge of functions relating to cash and ATM operations</li><li>
Ability to manage multiple priorities independently and/or in a team environment</li><li>
Exposure to member/customer service operations</li><li>
Exposure to mentoring and leading employees</li><li>
Effective organizational, planning and time management skills</li><li>
Effective skill exercising initiative and using good judgment to make sound decisions</li><li>
Effective skill interacting with staff, management, vendors and members diplomatically and tactfully</li><li>
Effective verbal and written communication skills</li><li>
Effective word processing and spreadsheet software skills</li></ul>
Desired Qualifications<ul><li>
Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience</li><li>
Familiarity with financial institution and lending practices, principles and regulations</li><li>
Familiarity with retail banking industry best practices</li></ul>
Hours: Available Monday - Saturday: hours based on business needs.
Location: Bldg 429 Tautog Avenue, Groton, Connecticut 06349
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. 
Our approach to careers is simple yet powerful: Make our mission your passion.<ul><li> 
Fortune 100 Best Companies to Work For 2025</li></ul><ul><li> 
Yello and WayUp Top 100 Internship Programs</li></ul><ul><li> 
Computerworld&reg; Best Places to Work in IT</li></ul><ul><li> 
Newsweek Most Loved Workplaces</li></ul><ul><li> 
2025 PEOPLE&reg; Companies That Care</li></ul><ul><li> 
Newsweek Most Trustworthy Companies in America</li></ul><ul><li> 
Military Times 2025 Best for Vets Employers</li></ul><ul><li> 
Best Companies for Latinos to Work for 2025</li></ul><ul><li> 
Forbes&reg; 2025 America's Best Large Employers</li></ul><ul><li> 
Forbes&reg; 2025 America's Best Employers for New Grads</li></ul><ul><li> 
Forbes&reg; 2025 America's Best Employers for Tech Workers</li></ul><ul><li> 
2025 RippleMatch Campus Forward Award Winner for Overall Excellence</li></ul><ul><li> 
Military.com Top Military Spouse Employers 2025</li></ul><ul><li> 
2025 Handshake Early Talent Award</li></ul> 

From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. 
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. 
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status. 
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. 
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. 
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

Assistant Manager, Branch Office – NSB New London

JPMorganChase

<div>JOB DESCRIPTION 
<div>
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. 
 
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. 
 
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. 
 
Job responsibilities
</div><div><ul><li>Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.</li>
<li>Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.</li>
<li>Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.</li>
<li>Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.</li>
<li>Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.</li>
<li>Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
</li><li>Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.</li>
</ul></div><div>Required qualifications, capabilities, and skills</div><div>
<ul><li>You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.</li>
<li>You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
</li><li>You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.</li>
<li>You have a strong passion for educating the branch team and partners, helping them stay connected and informed.</li>
<li>You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.</li>
<li>You have 1+ years of retail banking experience.</li>
<li>You have a high school degree, GED, or foreign equivalent.</li>
<li>You have the ability to work branch hours including weekends and evenings.</li>
</ul></div><div>Preferred qualifications, capabilities, and skills</div><div>
<ul><li>You have 6+ months of Associate Banker (Teller) experience.
</li><li>You have a college degree or military equivalent.
</li></ul></div><div>Training and Travel Requirement</div><div>
<ul><li>You&rsquo;ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
</li><li>You&rsquo;ll need to be able to travel as required for in-person training and meetings.
</li></ul></div>ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div> 
 
</div><div>Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Branch Operations Lead - Metro Southwest, Lakewood CO

Edward Jones

<div>There's power in partnership. 
 
You're the kind of person who loves solving problems and building relationships - and that's exactly what makes you essential to our branch teams. As a Branch Office Administrator at Edward Jones, you'll be the first voice clients hear and the trusted resource they rely on. We'll give you the tools, training, and support to make a meaningful impact every day - on your clients, your team, and your future. 
 
Job Overview 
 
Position Schedule: Full-Time 
 
Branch Address: 1133 S Braddock Ave 2nd Floor, Entrance On Sanders St, Pittsburgh, PA 
 
This job posting is anticipated to remain open for 30 days, from 19-Mar-2026. The posting may close early due to the volume of applicants. 
 
If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. 
 
Role Summary: 
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. 
 
We'll give you the support you need. Our team will be there every step of the way, providing: 
<ul><li>
Comprehensive 6-month training including an experienced peer to help mentor you</li><li>
A wide support network that extends from your branch office to your region to the home office</li><li>
You'll often work independently but will have a team of thousands backing you every step of the way</li></ul> 

Can you see yourself... 
<ul><li>
Delivering exceptional personalized service to ensure clients feel understood and informed</li><li>
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year</li><li>
Actively listen for situations in the clients' lives that may indicate a need for additional services</li><li>
Driving marketing activities such as planning and executing events</li></ul> 

You can also expect... 
<ul><li>
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions</li><li>
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.</li><li>
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being</li><li>
Full-time Associates receive the following benefits:<ul><li>
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&amp;D coverage. Short- and long-term disability, basic life, and basic AD&amp;D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.</li></ul></li></ul> 

You'll be competitively compensated... 
<ul><li>
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.</li><li>
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.</li>
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role. 
<li>
</li></ul> 
 
Hiring Minimum: $22.50 
Hiring Maximum: $24.36 
 
Read More About Job Overview 
 
Skills/Requirements 
 
What skills would make you a successful BOA? 
<ul><li>
Analytical Thinking</li><li>
Attention to Detail</li><li>
Adaptability</li><li>
Conversational Skills</li><li>
Digital Tool Utilization</li><li>
Team Collaboration</li></ul> 

Role Requirements 
<ul><li>
Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.</li><li>
Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.</li><li>
Administrative &amp; Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
</li><li>Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.</li></ul> 
Read More About Skills/Requirements 
 
Awards &amp; Accolades 
 
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. 
 
Check out our U.S. awards and accolades: Insights &amp; Information Blog Postings about Edward Jones 
 
Check out our Canadian awards and accolades: Insights &amp; Information Blog Postings about Edward Jones 
 
Read More About Awards &amp; Accolades 
 
About Us 
 
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500&sup1; company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. 
 
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
 
 
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
 
 
View our Purpose, Inclusion and Citizenship Report. 
 
&sup1;Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. 
 
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.</div>

Branch Office Administrator

<div>There's power in partnership. 
 
You're the kind of person who loves solving problems and building relationships - and that's exactly what makes you essential to our branch teams. As a Branch Office Administrator at Edward Jones, you'll be the first voice clients hear and the trusted resource they rely on. We'll give you the tools, training, and support to make a meaningful impact every day - on your clients, your team, and your future. 
 
Job Overview 
 
Position Schedule: Full-Time 
 
Branch Address: 2425 Kildaire Farm Rd, Suite 100, Cary, NC 
 
This job posting is anticipated to remain open for 30 days, from 19-Mar-2026. The posting may close early due to the volume of applicants. 
 
If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. 
 
Role Summary: 
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. 
 
We'll give you the support you need. Our team will be there every step of the way, providing: 
<ul><li>
Comprehensive 6-month training including an experienced peer to help mentor you</li><li>
A wide support network that extends from your branch office to your region to the home office</li><li>
You'll often work independently but will have a team of thousands backing you every step of the way</li></ul> 

Can you see yourself... 
<ul><li>
Delivering exceptional personalized service to ensure clients feel understood and informed</li><li>
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year</li><li>
Actively listen for situations in the clients' lives that may indicate a need for additional services</li><li>
Driving marketing activities such as planning and executing events</li></ul> 

You can also expect... 
<ul><li>
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions</li><li>
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.</li><li>
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being</li><li>
Full-time Associates receive the following benefits:<ul><li>
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&amp;D coverage. Short- and long-term disability, basic life, and basic AD&amp;D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.</li></ul></li></ul> 

You'll be competitively compensated... 
<ul><li>
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.</li><li>
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.</li>
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role. 
<li>
</li></ul> 
 
Hiring Minimum: $22.50 
Hiring Maximum: $24.36 
 
Read More About Job Overview 
 
Skills/Requirements 
 
What skills would make you a successful BOA? 
<ul><li>
Analytical Thinking</li><li>
Attention to Detail</li><li>
Adaptability</li><li>
Conversational Skills</li><li>
Digital Tool Utilization</li><li>
Team Collaboration</li></ul> 

Role Requirements 
<ul><li>
Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.</li><li>
Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.</li><li>
Administrative &amp; Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
</li><li>Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.</li></ul> 
Read More About Skills/Requirements 
 
Awards &amp; Accolades 
 
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. 
 
Check out our U.S. awards and accolades: Insights &amp; Information Blog Postings about Edward Jones 
 
Check out our Canadian awards and accolades: Insights &amp; Information Blog Postings about Edward Jones 
 
Read More About Awards &amp; Accolades 
 
About Us 
 
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500&sup1; company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. 
 
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
 
 
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
 
 
View our Purpose, Inclusion and Citizenship Report. 
 
&sup1;Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. 
 
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.</div>

<div>There's power in partnership. 
 
You're the kind of person who loves solving problems and building relationships - and that's exactly what makes you essential to our branch teams. As a Branch Office Administrator at Edward Jones, you'll be the first voice clients hear and the trusted resource they rely on. We'll give you the tools, training, and support to make a meaningful impact every day - on your clients, your team, and your future. 
 
Job Overview 
 
Position Schedule: Full-Time 
 
Branch Address: 210 Sunset Drive, Suite F, Sedona, AZ 
 
This job posting is anticipated to remain open for 30 days, from 19-Mar-2026. The posting may close early due to the volume of applicants. 
 
If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. 
 
Role Summary: 
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. 
 
We'll give you the support you need. Our team will be there every step of the way, providing: 
<ul><li>
Comprehensive 6-month training including an experienced peer to help mentor you</li><li>
A wide support network that extends from your branch office to your region to the home office</li><li>
You'll often work independently but will have a team of thousands backing you every step of the way</li></ul> 

Can you see yourself... 
<ul><li>
Delivering exceptional personalized service to ensure clients feel understood and informed</li><li>
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year</li><li>
Actively listen for situations in the clients' lives that may indicate a need for additional services</li><li>
Driving marketing activities such as planning and executing events</li></ul> 

You can also expect... 
<ul><li>
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions</li><li>
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.</li><li>
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being</li><li>
Full-time Associates receive the following benefits:<ul><li>
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&amp;D coverage. Short- and long-term disability, basic life, and basic AD&amp;D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.</li></ul></li></ul> 

You'll be competitively compensated... 
<ul><li>
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.</li><li>
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.</li>
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role. 
<li>
</li></ul> 
 
Hiring Minimum: $21.38 
Hiring Maximum: $23.14 
 
Read More About Job Overview 
 
Skills/Requirements 
 
What skills would make you a successful BOA? 
<ul><li>
Analytical Thinking</li><li>
Attention to Detail</li><li>
Adaptability</li><li>
Conversational Skills</li><li>
Digital Tool Utilization</li><li>
Team Collaboration</li></ul> 

Role Requirements 
<ul><li>
Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.</li><li>
Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.</li><li>
Administrative &amp; Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
</li><li>Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.</li></ul> 
Read More About Skills/Requirements 
 
Awards &amp; Accolades 
 
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. 
 
Check out our U.S. awards and accolades: Insights &amp; Information Blog Postings about Edward Jones 
 
Check out our Canadian awards and accolades: Insights &amp; Information Blog Postings about Edward Jones 
 
Read More About Awards &amp; Accolades 
 
About Us 
 
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500&sup1; company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. 
 
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
 
 
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
 
 
View our Purpose, Inclusion and Citizenship Report. 
 
&sup1;Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. 
 
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.</div>

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