branch operations specialist

GazMin Motors LLC

Job Title: Branch Manager &ndash; Gazmin Delivery ServicesLocation: Ras Al KaimaJob Summary: The Branch Manager will oversee daily operations of the branch, ensuring efficient delivery services, achieving business targets, managing staff, and maintaining high customer satisfaction. The role requires strong leadership, operational excellence, and strategic decision-making to drive growth and maintain Gazmin Delivery Services&rsquo; reputation for reliability and quality.Key Responsibilities:<ul><li>Manage and oversee all branch operations, ensuring timely and efficient delivery services.</li><li>Lead, motivate, and supervise branch staff, including riders, coordinators, and administrative personnel.</li><li>Set performance targets for the branch and monitor KPIs to achieve operational and financial goals.</li><li>Develop and implement strategies to improve delivery efficiency, reduce costs, and enhance customer satisfaction.</li><li>Manage recruitment, training, and performance appraisals for branch employees.</li><li>Maintain inventory, fleet, and logistics resources effectively.</li><li>Ensure compliance with company policies, safety standards, and regulatory requirements.</li><li>Handle escalations from customers or riders promptly and professionally.</li><li>Prepare and submit operational and financial reports to senior management.</li><li>Collaborate with other branches and departments to streamline processes and share best practices.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Logistics, or related field.</li><li>Minimum 3-5 years of experience in logistics, delivery operations, or branch management.</li><li>Strong leadership and team management skills.</li><li>Excellent problem-solving, decision-making, and organizational abilities.</li><li>Good communication and interpersonal skills.</li><li>Proficiency in MS Office and familiarity with logistics/delivery management software.</li></ul>Job Type: Full-time

Branch Operation Manager

TAWANTECH

<div>Job Summary
The Branch Operations Subject Matter Expert (SME) is responsible for providing deep functional expertise on branch operations, processes, policies, and regulatory requirements. The role supports branch teams, operations leadership, and cross-functional partners by driving operational excellence, ensuring compliance, improving processes, and supporting change initiatives across the branch network.
Key ResponsibilitiesOperational Excellence<ul><li>
Serve as the primary subject matter expert for end-to-end branch operations, including teller services, account servicing, cash management, and customer transactions
</li><li>Provide guidance and resolution for complex operational issues escalated from branches
</li><li>Ensure consistent implementation of standard operating procedures (SOPs) across all branches
</li></ul>Policy, Compliance &amp; Risk<ul><li>
Interpret and implement operational policies, regulatory requirements, and internal controls
</li><li>Partner with Risk, Compliance, and Audit teams to address findings and corrective action plans
</li><li>Support branches during audits, inspections, and regulatory reviews
</li></ul>Process Improvement<ul><li>
Identify process gaps, inefficiencies, and risk areas within branch operations
</li><li>Lead or support process improvement initiatives to enhance efficiency, accuracy, and customer experience
</li><li>Contribute to automation, digitization, and transformation projects related to branch operations
</li></ul>Training &amp; Knowledge Support<ul><li>
Act as a knowledge resource for branch staff and operations teams
</li><li>Support the development and delivery of training materials, job aids, and procedural documentation
</li><li>Coach branch teams on best practices and operational standards
</li></ul>Change &amp; Project Support<ul><li>
Support rollout of new products, systems, and operational changes across branches
</li><li>Conduct impact assessments and provide operational input for new initiatives
</li><li>Serve as liaison between branches, central operations, and technology teams
</li></ul>Reporting &amp; Analysis<ul><li>
Analyze operational data, incidents, and trends to recommend corrective actions
</li><li>Prepare reports, dashboards, and management updates on branch operational performance
</li></ul>Key Skills &amp; Competencies<ul><li>
Strong expertise in branch banking / retail operations
</li><li>Excellent understanding of operational risk, controls, and compliance requirements
</li><li>Strong problem-solving and analytical skills
</li><li>Ability to translate complex policies into practical operational guidance
</li><li>Excellent communication and stakeholder management skills
</li><li>Process improvement and change management mindset</li></ul> 

Requirements 
 
Qualifications<ul><li>
Bachelor&rsquo;s degree in Business, Finance, Banking, or a related field (preferred)
</li><li>5&ndash;8+ years of experience in branch operations, retail banking, or operations management
</li><li>Prior experience as a senior branch role, operations analyst, or SME preferred
</li></ul>Preferred Experience<ul><li>
Experience supporting multi-branch networks
</li><li>Exposure to regulatory audits and operational risk management
</li><li>Experience with core banking systems and branch platforms</li></ul></div>

Branch Operations Subject Matter Expert (SME)

SouthernCarlson, Inc.

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.
 
Branch Associate
 <ul>
<li>Location: Wichita, Kansas</li>
<li>Schedule: Monday-Friday | Day Shift</li>
<li>Hourly Range: Dependent on experience</li>
</ul>
About Us
 SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance.
 Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver.
 
Our Core Values
 At SouthernCarlson, our core values guide everything we do—from how we treat our team members to how we serve our customers and partners. These values are at the heart of our mission to solve problems, build trust, and provide unmatched service.
 <ul>
<li>Provide Fanatical Service</li>
</ul>
We don’t just talk about service—we live it. Fanatical service means treating every challenge like our own, going above and beyond to deliver faster, better solutions that exceed expectations.
 <ul>
<li>Act With Urgency</li>
</ul>
In our industry, time is everything. Whether it’s a quote, an answer, a delivery, or a solution—urgency isn’t optional. We respond quickly, because every second matters.
 <ul>
<li>Earn & Maintain Trust</li>
</ul>
Trust is the foundation of every strong relationship. We work hard to earn it—every day—with our customers, vendors, and coworkers, and we never take it for granted.
 <ul>
<li>Continuously Improve</li>
</ul>
We’re committed to growth—personally, professionally, and organizationally. We challenge ourselves to improve every process, every experience, and every interaction, because better never stops.
 
We’re Hiring a Branch Associate!
 Do you have a background in front counter sales along with customer service? Are you passionate about building relationships? Do you enjoy being involved in several aspects of a Company? Are you looking for an opportunity that opens doors to learning new areas and growth within a Company? If so, we are looking for you to join our exceptional team as a Front Counter Associate in
 
What You’ll Do
 As a Branch Associate in Wichita, Kansas, you’ll be at the heart of our operations supporting customers, sales teams, and branch operations:
 <ul>
<li>Be the face of SouthernCarlson by greeting customers, answering inquiries by phone/email, and delivering exceptional service.</li>
<li>Build strong customer relationships by learning their needs, recommending solutions, and identifying opportunities to upsell.</li>
<li>Support branch operations by assisting sales reps and managers and pulling orders.</li>
<li>Keep our showroom organized, merchandised, and ready to impress.</li>
<li>Take on a variety of responsibilities, from answering phones to troubleshooting product questions—no two days are the same!</li>
<li>Monitor warehouse layout, space utilization, and equipment condition to optimize efficiency and safety.</li>
<li>Partner with internal teams such as Sales, Purchasing, and Customer Service to resolve issues and ensure smooth order fulfillment.</li>
<li>Perform other duties and responsibilities as assigned to support operational success.</li>
</ul>
What You Bring
 
You may be a great fit if you: 
<ul>
<li>Experience: 1+ years in sales, customer service, or sales support (warehouse experience a plus). High School Diploma required.</li>
</ul>
✔ Communication: Clear, friendly, and professional—whether in person, on the phone, or over email.
 ✔ Growth Mindset: Eager to learn our products and anticipate customer needs.
 ✔ Initiative: A proactive team player with a can-do attitude who steps in to help without being asked.
 ✔ Relationship Builder: Naturally connects with people and delivers a “WOW” customer experience.
 ✔ Tech-Savvy: Comfortable navigating systems and assisting customers digitally.
 ✔ Organized & Detail-Oriented: Able to prioritize, multitask, and stay efficient with minimal supervision.
 ✔ Bilingual a Plus!
 
Why You’ll Love Working With Us
 <ul>
<li>Compensation – Hourly</li>
<li>Team Culture – Family-oriented, collaborative environment</li>
<li>Comprehensive Benefits – Medical, Dental, Vision</li>
<li>Retirement – 401(k) with company match</li>
<li>Time Off – Paid Time Off (PTO) and holidays</li>
<li>Career Growth – Advancement opportunities with a growing national brand</li>
</ul>
Ready to Build Your Future with SouthernCarlson in Wichita, Kansas?
 Apply today and take the next step in your career!
 All offers are contingent on a successful background check and drug screening.
 At SouthernCarlson, we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.
 
SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Branch Associate - Field Operations

Lowe's Pro Supply

<div>
 
 The Branch Operations Supervisor is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently, and effectively as it moves through the facility. The Operations Supervisor is a key member of the leadership team, coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. This role maintains a safe working environment and builds a culture of safety among associates. This role monitors production volume and assigns or reassigns operations associates to tasks involving receiving, picking (order-fill), shipping product or other supporting tasks. The individual in this role must respond quickly to changing workflow conditions and contribute positively to the facility&rsquo;s key performance indicators. The Operations Supervisor resolves issues, addresses safety concerns, and is responsible for communicating business objectives and daily workload plans to the team. This role also engages with associates to assist them through associate relations related issues experienced with the organization and/or with other associates
 
 
 
 
 
 
 Essential Functions
 
 
 
 
 
 
 
 Operational Excellence
 
 
 
 &bull; Monitors the flow of inventory in the facility frequently throughout the day, making adjustments to team assignments as needed.
 
 
 &bull; Identifies and resolves equipment issues
 
 
 &bull; Identifies and assists in implementing process improvements or new processes launched from corporate
 
 
 &bull; Identifies and takes action on needs for efficient operations, safety issues, and bottlenecks
 
 
 &bull; Ensures all associates comprehend and execute safety work practices by performing regular safety observations and having regular safety discussions; identifies and resolves safety issues including those escalated from associates
 
 
 &bull; Completes all incident reports for in-house product damage, near misses and injuries, and equipment incidents; completes accident reports for associate injuries
 
 
 
 
 
 
 Team Leadership
 
 
 
 &bull; Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
 
 
 &bull; Communicates clear expectations for associates, monitors and manages associate performance for accuracy and timeliness, providing timely and constructive feedback
 
 
 &bull; Conducts team huddle, including safety topics, upcoming events and demand for the day
 
 
 &bull; Works with associates to build a work environment of engagement and inclusion
 
 
 &bull; Makes recommendations in the candidate selection process for nonexempt roles
 
 
 &bull; Helps associates on the team transition through change
 
 
 &bull; Leads the onboarding and training process for associates
 
 
 &bull; Communicates and builds partnerships with cross functional teams
 
 
 
 
 
 
 Manager-on-Duty (as scheduled)
 
 
 
 &bull; Providing full leadership over the branch, which includes but is not limited to resolving associate concerns, addressing customer needs, maintaining a safe work environment
 
 
 &bull; Regularly walks the branch, observing associates working safely and meeting production guidelines
 
 
 &bull; Responsible for executing opening and closing procedures
 
 
 &bull; Validates associates are working safe and free of clutter
 
 
 &bull; Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities) to appropriate non-MOD leaders
 
 
 
 
 
 
 Requirements:
 
 
 
 &bull; Bachelor&rsquo;s degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field (or equivalent experience in distribution center/warehouse operations or related area)
 
 
 &bull; Minimum of 6 months experience providing direction or supervision to teams (with or without direct report responsibility) and providing feedback
 
 
 &bull; Experience supporting or participating in the process of training, mentoring, and developing associates
 
 
 &bull; Basic math and reading comprehension skills
 
 
 &bull; Basic computer skills, including working knowledge of Microsoft Office
 
 
 &bull; Proven record of complying with safety requirements
 
 
 
 
 
 
 Preferences:
 
 
 
 &bull; Experience building a culture of safety among subordinates and peers
 
 
 &bull; Experience working with and communicating to next level leadership
 
 
 &bull; Experience with software applications such as Microsoft Office and/or a Warehouse Management System
 
 
 &bull; Bi-lingual skills, if applicable to the facility
 
</div>

Branch Operations Supervisor

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Branch Operations Analyst, AS
 
 
 
 
 Location: Ahmedabad, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 To perform day to day activities related with operations.
 </li>
 <li>
 Responsible for Scrutinizing the documents for Imports basis FEMA regulations and RBI master circular.
 </li>
 <li>
 Mitigating operation and regulatory risks Pro-active follow up and manage expectation with different stakeholders including client to take care of pending issues.
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Good Knowledge of FEMA regulations and RBI master circular.
 </li>
 <li>
 Manage and escalate issues on a precise, timely manner, identify root cause, and come up resolution.
 </li>
 <li>
 Nostro and Internal account reconciliations.
 </li>
 <li>
 Work on data clean up initiatives, remediation and perform any required outreach to counterparties.
 </li>
 <li>
 Ensure that there are no Significant / Critical Audit Points as a result of Regulatory or Internal Audits.
 </li>
 <li>
 Working in high-pressure and time-sensitive environment ensuring cutoffs are met.
 </li>
 <li>
 Prioritize tasks and ensure adherence to timelines for completion of activities.
 </li>
 <li>
 Branch/mid-office operations for Trade Products especially Import FEMA.
 </li>
 <li>
 Ensuring swift BAU completion on day-to-day basis.
 </li>
 <li>
 Catering to routine product and service problems. Understanding the requirement / suggesting documents requirement / resolving conflict.
 </li>
 <li>
 Whenever required Interact with clients to understand their concerns/needs &amp; improving and streamlining the current processes.
 </li>
 <li>
 Addressing client complaints &amp; suggest remedial action to improve efficiency.
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 Good communication skills to communicate at all levels &ndash; Biz, Client, Regional &amp; stakeholder management across Operation Units.
 </li>
 <li>
 Customer oriented while control will not be compromised.
 </li>
 <li>
 Advance excel Skills.
 </li>
 <li>
 System enhancement / UAT experience will be handy.
 </li>
 <li>
 Good Knowledge of FEMA regulations and RBI master circular.
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 https://www.db.com/company/company.html
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Branch Operations Analyst, AS

Johnson Controls

<div>Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard &ndash; your next great opportunity is just a few clicks away! 
What we offer<ul><li>Competitive salary</li><li>Paid vacation/holidays/sick time - 15 days of vacation first year</li><li>Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one</li><li>Extensive product and on the job/cross training opportunities With outstanding resources</li><li>Encouraging and collaborative team environment</li></ul>
&middot; Dedication to safety through our Zero Harm policy &middot; Check us out: https://youtu.be/pdZMNrDJviY 
What you will do
Johnson Controls is hiring! We are seeking an Equipment Branch Operations Manager to lead the System Application Engineers in their support of the construction sales team and in some cases functions as an SAE for select reps, customers and/or projects. You'll ensure assigned projects are implemented profitably, accurately, on-time, within the scope of the contract and in alignment with customer expectations and also with focus on equipment slippage, avoids and minimizes slippage, following up to prevent re-occurrence. You will also make sure proper balance of pre and post sales activities is maintained to meet overall customer expectations through coaching and daily guidance and provide training support on project management practices and the Johnson Controls equipment order execution process. Get ready to support the pre-sales activities, which include system configuration validation, HVAC equipment and/or controls selection for basis of design as well as bidding, application and pricing, as well as support the development of accurate, detailed submittals to communicate design, configuration, operation, and installation requirements to customers, consultants, service team and necessary subcontractors. If you are a team leader that enjoys collaboration with sales teams, then keep reading! 
How you will do it<ul><li>Provides coaching and daily guidance on performance of assigned System Application Engineers. Functions as a Systems Application Engineer where appropriate based on the branch requirements and Account Executive Assignments.</li><li>Performs all of the System Application Engineer duties for highly complex or strategic projects as assigned by Branch Management.</li><li>Provides recommendations to assigned System Application Engineers performance evaluations to HVAC Sales Operations Manager. Follows up on customer satisfaction issues and drives resolution.</li><li>Provides leadership by demonstrating focus on achieving customer satisfaction.</li><li>Develops and builds relationships between the SAEs and their assigned Account Execs, contractors, customers, consultants, and vendors. Develops and implements a formal technical training program for each of the System Application Engineers. Ensures SAEs are providing proper turnover to service team and coordinating with LSSs/PM on all joint projects.</li><li>Acts as the first level of customer concern for any issues related to; equipment orders, order commitments, delivery, final payment and customer satisfaction.</li><li>Acts as the domain expert on equipment to assist in the interpretation of engineering drawings and specifications.</li><li>Identifies gaps in the technical expertise of the SAEs in specification interpretation and works with assigned Account Executives to implement short term plans to address these gaps. This includes but is not limited to; system configuration validation, HVAC equipment and/or controls selection, engineered equipment submittals, contract drawings, site coordination, and site installation requirements, etc.</li><li>Periodically reviews the SAEs equipment and controls estimates, proposals, selections, as well as engineering submittals, and purchase, etc.</li><li>Where issues are noted as it relates to; selections, schedules, drawing and specification requirements develops and implements a plan to address the immediate issue and share the standard process to all members of the team.</li><li>Effectively communicates process problems, warranty trends, systemic delivery issues to the appropriate corporate leadership.</li><li>Participates in review sessions and feedback groups. Works with SAE team members to ensure proper teaming with service as it pertains to Startup and Warranty processes.</li><li>Provides technical support, selections and limited estimating support to SAEs and Account Execs during project design or proposal phase. Assists as needed in developing the customer argument for the conceptual solution.</li><li>Monitors and Supports System Application Engineer teams in all of their assigned duties.</li></ul> 
What we look for
Required<ul><li>Bachelor&rsquo;s degree in Engineering with a minimum of five or more years of progressively more responsible operations management experience in the Building Construction Industry including five or more years of direct project management experience.</li></ul>
Preferred<ul><li>Demonstrated ability to manage a team successfully.</li><li>Able to travel based upon geographical locations of assigned teams.</li><li>AutoCad experience</li><li>Interpersonal skills to effectively communicate with both internal and external customers.</li><li>Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence.</li></ul>
HIRING SALARY RANGE: $79,000-134,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.
#LI-Onsite
#LI-KW1</div>

Equipment Branch Operations Manager

Halan - حالا

<div>
 
 
 Job Summary
 
 
 
 
 The Fintech Operations Specialist supports the performance, adoption, and smooth operation of digital fintech products across branches. The role focuses on daily monitoring of digital leads and product performance, supporting branch teams, coordinating with internal stakeholders to resolve issues, and ensuring branches are properly enabled and compliant with fintech operational processes. The specialist plays an active role in reporting, follow-ups, and operational support to enhance overall digital performance.
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 
 Digital Leads &amp; Digital Products Monitoring
 
 
 <ul>
 
 <li>
 
 Monitor digital leads and digital product performance daily, including assignment status, call activity, conversion rates, and feature activation across branches.
 
 </li>
 
 <li>
 
 Track adoption and utilization of digital fintech products and features.
 
 </li>
 
 <li>
 
 Identify performance gaps or irregularities and report findings to the relevant teams.
 
 </li>
 
 <li>
 
 Follow up on technical or operational issues related to digital products and features and coordinate with concerned teams for resolution.
 
 </li>
 
 </ul>
 
 
 
 
 
 
 Branch Support &amp; Enablement
 
 
 <ul>
 
 <li>
 
 Act as a support focal point for branch teams regarding fintech products and digital processes.
 
 </li>
 
 <li>
 
 Follow up with newly onboarded branches to ensure completion of required digital training and readiness.
 
 </li>
 
 <li>
 
 Ensure branches receive training materials, guidelines, and operational updates related to fintech products.
 
 </li>
 
 <li>
 
 Support consistent application of fintech operational procedures across branches.
 
 </li>
 
 </ul>
 
 
 
 
 
 
 Cross-Functional Coordination
 
 
 <ul>
 
 <li>
 
 Coordinate with internal teams (Technology, Call Center, Finance, Product, etc.) to support resolution of branch-related operational and technical issues.
 
 </li>
 
 <li>
 
 Follow up on open issues and ensure proper documentation and closure.
 
 </li>
 
 <li>
 
 Escalate unresolved or critical issues to senior team members when required.
 
 </li>
 
 </ul>
 
 
 
 
 
 
 Performance Support &amp; Communication
 
 
 <ul>
 
 <li>
 
 Communicate regularly with regional teams, city managers, and branch managers to support target achievement related to digital products.
 
 </li>
 
 <li>
 
 Support branches in addressing operational challenges impacting digital leads and product performance.
 
 </li>
 
 <li>
 
 Participate in field visits, when needed, to low-performing branches to help identify operational gaps and improvement opportunities.
 
 </li>
 
 </ul>
 
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 
 <li>
 
 Bachelor&rsquo;s degree, preferably in Business, Finance, Information Systems, or a related field.
 
 </li>
 
 <li>
 
 Good analytical skills with attention to detail.
 
 </li>
 
 <li>
 
 Good communication and coordination skills.
 
 </li>
 
 <li>
 
 Proficient in Microsoft Excel and Microsoft Office tools; basic reporting skills are required.
 
 </li>
 
 <li>
 
 Willingness to conduct field visits and work closely with branch teams.
 
 </li>
 
 <li>
 
 Basic understanding of fintech products or digital financial services is a plus.
 
 </li>
 </ul>
</div>

Fintech Operations Specialist

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