branch services manager

Pakson International Plastic Industries (Pvt.) Ltd

Job Title: Branch ManagerDepartment: Operations / SalesReporting To: Area Business Manager / Head of OperationsJob Purpose:The Branch Manager is responsible for overseeing all branch operations, ensuring profitability, customer satisfaction, compliance with company policies, and achievement of sales and operational targets.Key Responsibilities:<ul><li>Branch Operations Management</li><li>Supervise daily branch activities to ensure smooth functioning.</li><li>Monitor cash handling, stock management, and operational controls.</li><li>Ensure timely opening and closing of the branch as per policy.</li><li>Maintain proper documentation, reports, and records.</li><li>Sales &amp; Business Development</li><li>Achieve monthly and quarterly sales targets.</li><li>Develop strategies to increase walk-in traffic and revenue.</li><li>Supervise and motivate the sales team to perform effectively.</li><li>Build and maintain strong customer relationships.</li><li>Team Management</li><li>Lead, train, and evaluate branch staff.</li><li>Prepare duty rosters and manage staff attendance and leaves.</li><li>Address employee concerns and maintain discipline at the branch.</li><li>Customer Service</li><li>Ensure excellent customer service and complaint resolution.</li><li>Monitor customer feedback and implement improvements.</li><li>Compliance &amp; Reporting</li><li>Ensure adherence to company policies, SOPs, and audit requirements.</li><li>Prepare and submit daily, weekly, and monthly performance reports.</li><li>Maintain confidentiality of branch and customer information.</li><li>Safety &amp; Maintenance</li><li>Ensure safety, security, and cleanliness of the branch.</li><li>Report and follow up on maintenance issues promptly.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Commerce, or related field.</li><li>Experience: 3&ndash;5 years of experience in branch or operations management (retail / banking / services).</li><li>Skills:</li><li>Strong leadership and communication skills</li><li>Target-driven and customer-focused</li><li>Good knowledge of MS Office and reporting tools</li><li>Problem-solving and decision-making ability</li></ul>Performance Indicators (KPIs):<ul><li>Achievement of sales and revenue targets</li><li>Customer satisfaction rating</li><li>Compliance audit score</li><li>Staff performance and retention</li><li>Operational efficiency and cost control</li></ul>Job Types: Full-time, FresherPay: From Rs35,000.00 per monthWork Location: In person

Branch Manager

Commercial Bank of Dubai

Responsible for day-to-day Operations and Administration of the Branch, ensuring strict compliance with Bank s policies and procedures. The Branch Operations Manager s role will be limited to this and will not include any interaction with Bank s customers, except for service related matters
Principal Accountabilities:
Supervise the performance of Head Teller / Sr. Teller &amp; Tellers, Branch Service Representatives (BSR), to ensure optimum productivity and high quality service in order to provide a range of general banking services to customers, so as to achieve the goals of the branch.
Responsible for Cash and Security Documents as a Joint Custodian of the vault and (CDMS/ATMS) ensuring that the optimum cash balance is maintained at all times. Review cash balances and limits to ensure risks are minimized. Ensure excessive cash is not maintained and that any excesses are reported to Head of Branches Operations for insurance reporting purposes.
Responsible for Control over Stationery usage and safe-keeping of security items such as Demand Drafts, Managers Cheques, Bank s stamps, etc.
Monitoring on a regular basis to ensure that all CC TV s in the branches are functioning properly and report any problems to the Establishment Administration Department.
Co-ordinate with outsourced service providers regarding functioning of Branch ATM s /CDMs.
Co-ordinate with Centralized Units at H.O. regarding day-to-day activities at Branch.
Authorize transactions above Tellers limits within the approved limit by reference to the instruments and supporting vouchers to ensure their validity and correctness and supervise their performance to ensure the timely delivery of service to enhance customer satisfaction.
Plan, organize, monitor and control the day-to-day services offered by BSRs and Tellers to ensure that timely delivery of the services as per SLA to enhance customer satisfaction.
To monitor that the Daily Transaction Ticket Bundles are filed by the assigned staff without any delay and to review the transaction journal entries to the daily vouchers/Cheques and tickets to ensure that the entries posted / recorded are adequately supported for valid transactions &amp; are recorded correctly as to the amount &amp; descriptions.
To comply with the Operational Risk Unit guidelines for managing of Operation Risk &amp; ensure Internal Control risk procedures are in place at the Branches at all times. This should be evidenced through periodic reports to the ICU and Operational Risk Unit at H.O.
Daily review of entries in and out of Suspense, Sundry, Rejection items, Account Receivables, Account Payables etc. (i.e. all transaction going through these accounts and not merely end of day, end of month or period balance)
Review GL balances to ensure that it corresponds with the subsidiaries and account of suspense nature such as, Suspense, Sundry, Rejection items, Account Receivables, Account Payables etc. and follow-up for clearance / reconciliation on a daily basis.
Review and authorize all documents (originals and scanned) pertaining to New Account opening, Remittances, Time-deposits, Safe Deposit Lockers, Loans, etc. before forwarding it to H.O. for processing.
Responding to enquiries from Compliance &amp; AML Unit in a timely manner
Responding to Internal / External Audit queries in a timely manner, ensuring that the discrepancies pointed out by them are corrected immediately
Check the postings carried out by Head / Senior Teller(s)/ Teller(s) against the transactions journal presented by them and sign on the report
To review all branches of Transaction Journals ensuring that the daily Tellers transactions journals have been checked initialled and filed as per the Bank s policy &amp;procedure. Any discrepancy identified should be immediately reported to Branch Manager and Head of Branches Operations to eliminate the risk of financial loss to the Bank.
Ensure that outward clearing, inward clearing and inward return timely delivered as per SLA. Arrange for archiving of Branch records from time to time, in line with the approved policy. Ensure that branch storage of documents, files and other records are secure and in a fire proof environment.
Undertake Performance Management responsibilities, agreeing with the individual targets and monitor the performance of his Direct Reports by periodic reviews providing them with factual feedback in order to foster a high performance culture.
Develop, train and motivate all staff members (BSRs, &amp; Tellers) sharing specialist expertise and demonstrating leadership ensuring that they are fully aware of the Bank s products, procedures and practices to enhance the competency profile in coordination with HR training.
Responsible for implementing JETS (Job Efficiency Tracking System) for all staff within the Unit.

Branch Operations Manager

CallCourier (Pvt.) Ltd. | Postex

Job SummaryThe Branch Manager is responsible for overseeing all branch operations, ensuring smooth day-to-day functioning, timely shipment handling, effective route management, and maintaining service quality standards. The role requires strong leadership, operational control, and people management to ensure the branch achieves its Key Performance Indicators (KPIs).Key Responsibilities<ul><li>Open and close the branch daily; ensure branch readiness before operations begin.</li><li>Supervise shipment arrivals and verify parcel count, condition, and safety.</li><li>Oversee timely de-manifesting and sorting of parcels according to assigned routes.</li><li>Ensure daily forwarding and dispatching of parcels to the respective destinations.</li><li>Maintain adequate rider strength and ensure all sorted parcels are routed daily.</li><li>Monitor preparation and closure of route sheets for all delivery areas.</li><li>Coordinate logistics for client pickups, reverse pickups, replacements, and returns.</li><li>Update parcel statuses and report operational activities to Head Office.</li><li>Conduct courier debriefings and ensure accurate status assignment of parcels.</li><li>Oversee timely COD (Cash on Delivery) collection and deposits in company bank accounts.</li><li>Ensure COD submission updates in the company&rsquo;s operational software (Go-Green).</li><li>Manage branch operating expenses efficiently.</li><li>Delegate tasks to operational staff for undelivered, returned, and reattempted parcels.</li><li>Implement and follow instructions from Head Office promptly.</li><li>Provide justifications for any lagging KPIs within the assigned branch territory.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Bachelor&rsquo;s degree (minimum 14 years of education).</li><li>Experience: Minimum 2 years of relevant branch or operations management experience.</li></ul>Skills:<ul><li>Strong coordination and communication skills.</li><li>Excellent record-keeping and attention to detail.</li><li>Proficiency in Microsoft Excel and operational software.</li><li>Effective people management and team leadership abilities.</li><li>Strong multitasking and time management skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

New Era Supermarket LLC

Job Summary:The Branch Manager is responsible for overseeing the daily operations of the supermarket branch. This includes managing staff, ensuring high customer satisfaction, achieving sales targets, maintaining inventory, and ensuring smooth overall operations in accordance with company standards and policies.Key Responsibilities:<ul><li>Oversee the day-to-day operations of the supermarket branch.</li><li>Ensure sales targets, profit margins, and business goals are achieved.</li><li>Monitor and maintain adequate stock levels, ordering, and inventory control.</li><li>Supervise, train, and motivate staff to deliver excellent customer service.</li><li>Handle customer inquiries and resolve complaints effectively.</li><li>Ensure proper display, cleanliness, and hygiene standards across the store.</li><li>Prepare daily, weekly, and monthly sales and operational reports.</li><li>Coordinate with the head office for promotions, pricing, and product updates.</li><li>Ensure compliance with company policies, procedures, and safety regulations.</li><li>Monitor cash handling, billing operations, and prevent any losses or discrepancies.</li><li>Conduct regular staff meetings and performance evaluations.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Terminix

<div>Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to &quot;protect people, enhance lives, and preserve the planet.&quot;
For more than 85 years, Terminix has built a reputation as one of the nation&rsquo;s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.
What is this role about?
This key role is responsible for leading all aspects of Sales and Service for one of our small to medium-sized (based on revenue) Terminix branch locations across the country.
What does a &ldquo;Day-in-the-Life&rdquo; look like?
The Branch Manager is accountable for all facets of operation for one of our Terminix locations. This includes team leadership, staff training and development, customer satisfaction and retention, service delivery, operational efficiency and new business development &ndash; all supported by Terminix&rsquo;s corporate resources and business model.
Here are a few more specifics of what you would be doing on the job:<ul><li>
Managing branch P&amp;L &ndash; monitoring financial performance and expenses, driving growth, ensuring revenue and profit plans are achieved</li><li>
Fostering a positive work environment that motivates associates and drives customer satisfaction</li><li>
Directly managing the branch Sales team and branch supervisors</li><li>
Overseeing Service operations along with the Branch Service Manager</li><li>
Recruiting, interviewing, hiring and training branch staff</li><li>
Monitoring regulatory compliance, quality control standards and ensuring safety</li><li>
Ensuring alignment with Terminix business model and guidelines, including implementing company programs and initiatives</li></ul>
What do I need to be successful?<ul><li>
Bachelor&rsquo;s Degree and 2-4 years managing associates in a fast-paced environment</li><li>
Willingness to relocate is highly desirable</li><li>
Profit &amp; loss and/or experience in sales management is strongly preferred</li><li>
You are able to effectively lead and motivate others through coaching, mentoring, etc.</li><li>
You have strong communications skills &ndash; impersonal, written, presenting</li><li>
You possess strong time management and organizational skills</li><li>
You are good at problem solving and coming up with practical solutions</li><li>
You build rapport easily and establish trust with customers and employees</li><li>
You are proficient in Microsoft Office Products (Word, Excel, PowerPoint, etc.)</li><li>
You have a good aptitude for basic/intermediate math- necessary for doing calculations related to sales and service</li><li>
A valid driver&rsquo;s license is required</li></ul>
Why should I choose Terminix?
In addition to being part of an iconic brand with a rich 85 year history, here are some other highlights of what we offer when you join the Terminix Team.<ul><li>
Comprehensive training and licensure, all paid by the company</li><li>
Company vehicle, gas card, cell phone, and laptop</li><li>
Highly competitive base compensation and bonus program</li><li>
Opportunities for continued advancement and career growth</li><li>
Medical, dental and vision coverage + discounts on Terminix brands</li><li>
Short/long-term Disability and Life Insurance</li><li>
Paid time off</li></ul>
Disclaimer
The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.
Why Choose Us? 
 
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. 
 
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. 
 
Click here to read more about our Total Rewards Program which includes: 
 
Professional and Personal Growth<ul><li>
Multiple avenues to grow your career</li><li>
Training and development programs available</li><li>
Tuition Reimbursement benefits (for FT Colleagues)</li></ul> 
Health and Wellness<ul><li>
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1</li><li>
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more</li></ul> 
Savings and Retirement<ul><li>
401(k) retirement plan with company-matching contributions
</li></ul>Work-Life Balance<ul><li>
Vacation days &amp; sick days</li><li>
Company-paid holidays &amp; floating holidays</li><li>
A company mindset that prioritizes health, safety, and flexibility</li></ul> 
We are looking for individuals who want to make a difference where our customers live and work. Is that you? 
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.</div>

Minus clinic

Position Title: Branch Manager &ndash; Aesthetic ClinicOverall Role:The Branch Manager is responsible for the overall management, performance, and profitability of the clinic branch. They ensure smooth day-to-day operations, deliver excellent client experience, manage doctors, nurses, and front-office staff, and help achieve the clinic&rsquo;s sales and growth targets through effective leadership and customer service.Key Roles and Responsibilities:1. Operational Management<ul><li>Oversee daily clinic operations including front desk, consultation rooms, and treatment areas.</li></ul><ul><li>Ensure clinic cleanliness, hygiene, and safety standards are maintained.</li></ul><ul><li>Manage inventory and stock levels for medicines, consumables, and aesthetic products.</li></ul><ul><li>Coordinate appointment scheduling to avoid delays and maintain efficiency.</li></ul><ul><li>Monitor and ensure compliance with medical and legal regulations (consent forms, treatment records, etc.).</li></ul>2. Team Management<ul><li>Supervise and support doctors, nurses, consultants, and front-office executives.</li></ul><ul><li>Conduct daily briefings and assign tasks.</li></ul><ul><li>Motivate the team to achieve individual and branch targets.</li></ul><ul><li>Identify training needs and coordinate staff development programs.</li></ul><ul><li>Handle attendance, discipline, and staff performance reviews.</li></ul>3. Sales &amp; Revenue Growth<ul><li>Work with aesthetic consultants to convert leads into clients.</li></ul><ul><li>Ensure monthly sales targets (for treatments, products, and packages) are achieved.</li></ul><ul><li>Review sales reports and implement strategies to improve conversion rates.</li></ul><ul><li>Promote cross-selling and up-selling of aesthetic treatments and skin/hair care products.</li></ul><ul><li>Organize promotional events, offers, and client retention programs.</li></ul>4. Client Relationship &amp; Service Excellence<ul><li>Ensure every client receives a premium and personalized experience.</li></ul><ul><li>Handle VIP clients and address escalations or complaints promptly.</li></ul><ul><li>Collect client feedback and implement service improvements.</li></ul><ul><li>Maintain high client satisfaction and retention through consistent quality and communication.</li></ul>5. Consultation &amp; Coordination<ul><li>Coordinate between consultants, doctors, and clients for seamless treatment planning.</li></ul><ul><li>Ensure proper documentation of client consultation, diagnosis, and treatment follow-up.</li></ul><ul><li>Support doctors in treatment scheduling and post-procedure protocols.</li></ul><ul><li>Ensure confidentiality of all client medical and personal data.</li></ul>6. Reporting &amp; Administration<ul><li>Maintain daily, weekly, and monthly MIS reports (sales, expenses, leads, and performance).</li></ul><ul><li>Oversee cash flow, billing accuracy, and daily reconciliation.</li></ul><ul><li>Coordinate with the head office for HR, accounts, and marketing activities.</li></ul><ul><li>Prepare branch performance analysis and suggest improvements.</li></ul>7. Marketing &amp; Business Development<ul><li>Collaborate with marketing teams to execute local marketing campaigns.</li></ul><ul><li>Identify potential partnerships or referral opportunities (salons, gyms, influencers, etc.).</li></ul><ul><li>Ensure social media promotions are aligned with clinic branding.</li></ul>CONTACT NUMBER: 9080605482Job Types: Full-time, PermanentPay: &#8377;360,000.00 - &#8377;600,000.00 per yearApplication Question(s):<ul><li>Experience in Aesthetic Clinic</li><li>Immediate Joining</li></ul>Experience:<ul><li>Sales: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Kannada (Required)</li></ul>Work Location: In person

Branch Manager - Didcot CCF in Abingdon, OX14 4SA (No Weekends!) Who we are We're CCF, part of the Travis Perkins Group, and we're all about building better interiors! With over 35 branches across the UK, we supply the materials that keep homes and buildings dry, warm, cool, and secure. From insulation to ceilings, we've got builders and contractors covered with the right products at the right price, every time. Our expert team is always ready to offer top-notch advice, from technical guidance to sustainability solutions. At CCF, we're passionate about delivering exactly what our customers need-when they need it! What you'll be doing As Branch Manager at our Didcot branch, you'll be driving our success by smashing sales targets, boosting profit, and making sure our team delivers top-notch service with safety at the heart of everything. With a dynamic team of 16 colleagues, including sales, drivers, and warehouse, along with 6 HGVs and 1 van delivery vehicles, you'll oversee all branch operations from admin and stock management to transport and delivery. You'll ensure your team is trained, motivated, and ready to excel while building strong customer relationships. We're all about creating a customer-first culture, so your focus will be on leading your team to always go the extra mile! What's in it for You? You'll be at the heart of the construction industry, providing top-quality materials for creating better, more sustainable buildings. You'll be part of a dynamic, expert team with over 35 branches across the UK, helping builders and contractors get the job done right, on time, and within budget. With a strong focus on customer care, sustainability, and technical expertise, joining CCF means you'll be in the business of making a real impact. Plus, you'll have plenty of opportunities for career growth and development in a supportive and rewarding environment.We offer: <ul> <li>Attractive annual salary</li><li>Performance-based bonus that rewards your hard work</li><li>Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth</li><li>Generous contributory pension scheme to secure your future</li><li>Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation</li><li>Wellbeing support to keep you feeling your best</li><li>MyPerks discounts at top retailers, restaurants, and more!</li></ul> Working hours: Monday to Friday, 7am - 5pm, NO WEEKENDS! What you'll be responsible for <ul> <li>Driving Business Growth: Develop and execute a business plan to exceed AOP targets, building strong relationships with customers and suppliers to maximize sales, profitability, and stock turnover.</li><li>Leading Safety & People Development: Foster an industry-leading Stay Safe culture, ensuring safety standards are maintained. Recruit, train, and coach your team to ensure they excel in their roles and have clear progression opportunities.</li><li>Optimising Branch Operations: Ensure the branch runs smoothly by managing stock control, maintaining a professional, safe work environment, and ensuring resource levels meet operational needs.</li><li>Compliance & Financial Management: Ensure adherence to company regulations and policies, manage debt with central credit control, and handle stock takes in line with company guidelines.</li><li>Leadership & Collaboration: Act as a role model, inspire your team, and build strong relationships with peers and central functions to ensure successful AOP delivery. Share best practices and drive continuous improvement.</li><li>Customer Service Excellence: Instill a customer-first mindset in your team, ensuring every colleague understands and delivers outstanding customer service at all times.</li></ul> Who you are You'll need to be: <ul> <li>Commercially Aware: Able to spot opportunities for growth and profitability.</li><li>A Strong Communicator: With the ability to engage and connect with a variety of people.</li><li>Self-Motivated: Comfortable working on your initiative with minimal supervision.</li><li>Customer-Focused: Always putting customer service at the heart of everything you do.</li><li>A Proven Leader: Experienced in leading, motivating, and developing a team to success.</li><li>People Person: Able to relate to colleagues, customers, and suppliers from all walks of life.</li><li>Experienced: With a background in a similar role, ideally as an Assistant Branch Manager.</li><li>Organised: Skilled in planning, prioritising, and juggling multiple tasks efficiently.</li><li>Tech-Savvy: Comfortable using IT systems and tools to improve productivity.</li><li>A Negotiator: Able to strike the best deals for the business and customers.</li><li>Financially Savvy: Comfortable interpreting financial data to make informed decisions.</li></ul> How to Apply Ready to take the next step in your career? Apply now and join a company that truly values its people. We can't wait to hear from you! We're proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

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