branch teller lead

PNC Financial Services Group

Job Profile
 
Position Overview
 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller Lead within PNC's Retail organization, you will be based in Tannersville, PA.
 
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
 
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
 
Job Description
 Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
 Coaches, mentors and leads tellers by example in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
 Coaches, mentors and leads tellers by example in performing lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
 Coaches, mentors and leads tellers by example with clear communication skills, transaction handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes.
 Coaches, mentors and leads tellers by example in adhering to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
 
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
 Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
 
To learn more about this and other opportunities on our team. Watch this video.
 
Qualifications
 
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
 
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
 
Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Coaching Others, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
 
Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
 
Education No Degree
 
Certifications No Required Certification(s)
 
Licenses No Required License(s)
 
Benefits
 PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
 
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
 
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
 
Disability Accommodations Statement
 
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
 
Equal Employment Opportunity (EEO)
 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
 
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
 
California Residents
 
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Lead Teller

First Federal Bank

First Federal Bank is looking to welcome a bank teller to our Charlotte office, located in the Historic Charlotte Square. This position is full time, in person. For questions, please contact the Human Resources Department at (615) 446-2822MAJOR FUNCTION:Performs customer service transactions and makes sales referrals of bank services to support the effective operation of a branch bank.PRINCIPAL ACCOUNTABILITIES:Cultivates customer service by handling all paying and receiving teller functions and customer requests.Contributes to the development of new business by identifying sales opportunities and by taking the necessary steps to sell and cross-sell.Minimizes losses to the branch bank by maintaining control over cash in the teller window and balancing cash drawer daily.Contributes to the efficient operation of the branch bank by maintaining a minimum of absences and tardy days.NATURE AND SCOPE:The teller is responsible for providing a high quality of service to customers of First Federal Bank through paying and receiving transactions. In this capacity, the incumbent is responsible for cashing and issuing checks; accepting deposits and payments on loans and bankcards; paying withdrawals from savings accounts and redeeming savings bonds. In addition, the teller supports the efficient operation of the branch by verifying and packaging currency and coin and by accurately balancing the teller window. The teller ensures that losses to the bank are minimized by keeping cash outages and cash differences low.Along with providing high quality service to customers, the teller identifies sales opportunities. Here, the incumbent is responsible for keeping informed of current bank products and services, recognizing opportunities to make sales referrals, and taking the necessary steps to refer the sale to the appropriate branch personnel.Providing accurate and responsive customer service while also making sales referrals for bank services is a major challenge to this position. The teller is responsible for maintaining the appropriate balance between processing customer transactions quickly and accurately while at the same time getting to know the customers, providing them with a high level of service, and making sales referrals for bank services. Maintaining this balance is the most difficult aspect of the job.In order to carry out the specific duties of the position, the teller operates various types of equipment. Included here are calculators, teller machines, currency counters, check writers, encoding machines, and computers. Depending on the branch, the teller should be familiar with the operation of this equipment.A final responsibility of the teller is to contribute to the efficient operation of the branch by maintaining an acceptable level of absences and by minimizing tardy days. This is important to ensure that the necessary level of customer service is available at all times.MINIMUM QUALIFICATIONS:Previous cash handling experience and good math skills.High school education or equivalent and previous teller experience.Job Type: Full-timeBenefits:<ul><li>401(k) 3% Match</li><li>AD&amp;D insurance</li><li>Bereavement leave</li><li>Dependent care reimbursement</li><li>Disability insurance</li><li>Employee assistance program</li><li>Health savings account</li><li>Opportunities for advancement</li><li>Retirement plan</li><li>Tuition reimbursement</li></ul>Work Location: In person

Bank Teller

New Hampshire Mutual Bancorp

<div>
 
 Company:
 
 MVSB
 
 
 
 Title:
 
 BankTeller Supervisor
 
 
 
 Location:
 
 Meredith, New Hampshire
 
 
 
 Position Details:
 
 Full Time
 
 
 
 MVSB
 
 has a career growth opportunity for an experienced retail banking professional. Our Rt. 104 branch in Meredith , NH is hiring a
 
 Bank
 
 
 Teller Supervisor.
 
 If you lead by example, enjoy coaching others, and take pride in delivering an outstanding customer experience, we would love to meet you.
 
 
 
 In 2025, MVSB was recognized as 1st Place for "Best Place to Work" by the Laconia Daily Sun's Best of the Lakes Region.
 
 
 
 We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!
 
 
 
 Hourly rate negotiable based on level of experience
 
 
 
 Bank Teller Supervisor : $24.00 - $29.00
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Responsible for the overall supervision and accountability of the teller line staff and functions
 </li>
 <li>
 Performs and oversees a variety of duties to provide bank customers with quality service on a variety of transactions
 </li>
 <li>
 Develops customer relationships by determining customer needs and effectively communicating financial products and services to meet those needs
 </li>
 <li>
 Opens and closes the branch on a rotating basis
 </li>
 <li>
 Coaches, supports and motivates tellers to participate in referral and sales initiatives
 
 
 </li>
 </ul>
 
 JOB REQUIREMENTS:
 
 
 
 <ul>
 <li>
 Two to five years of retail banking experience
 </li>
 <li>
 Strong Knowledge of general banking practices
 </li>
 <li>
 Proficient experience in computer desktop applications
 </li>
 <li>
 Strong verbal and written skills with excellent interpersonal skills
 </li>
 <li>
 Knowledgeable about bank products, services and regulatory requirements applicable to teller procedures
 </li>
 <li>
 Strong advocate of relationship selling and quality service
 </li>
 <li>
 Possess analytical and negotiation skills in order to resolve difficult customer and staff issues
 </li>
 <li>
 Ability to work Saturdays and travel between branch locations as needed
 
 
 </li>
 </ul>
 We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
 
 
 We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
 
 
 We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
</div>

Bank Teller Supervisor

MVSB (Meredith Village Savings Bank)

<div>
 &nbsp;
 
 
 
 Company:
 
 MVSB
 
 
 
 
 Title:
 
 &nbsp;Bank Teller Supervisor
 
 
 
 
 Location:
 
 &nbsp;Moultonborough, New Hampshire
 
 
 
 
 Position Details:
 
 &nbsp;Full Time
 
 
 
 
 
 
 MVSB
 
 &nbsp;has a career growth opportunity for an experienced retail banking professional. Our Moultonborough, NH branch&nbsp;is hiring a
 
 Bank T
 
 
 eller Supervisor.
 
 If you lead by example, enjoy coaching others, and take pride in delivering an outstanding customer experience, we would love to meet you.
 
 
 
 
 In 2025, MVSB was recognized as 1st Place for "Best Place to Work" by the Laconia Daily Sun's Best of the Lakes Region.
 
 
 
 
 &nbsp;
 
 
 
 We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!&nbsp;
 
 
 
 
 
 Hourly rate negotiable based on level of experience
 
 
 
 
 Bank Teller Supervisor: $24.00 - $29.00
 
 
 
 
 &nbsp;
 
 
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 
 <ul>
 
 <li>
 Responsible for the overall supervision and accountability of the teller line staff and functions
 </li>
 
 <li>
 Performs and oversees a variety of duties to provide bank customers with quality service on a variety of transactions
 </li>
 
 <li>
 Develops customer relationships by determining customer needs and effectively communicating financial products and services to meet those needs
 </li>
 
 <li>
 Opens and closes the branch on a rotating basis
 </li>
 
 <li>
 Coaches, supports and motivates tellers to participate in referral and sales initiatives
 </li>
 
 </ul>
 
 
 
 &nbsp;
 
 
 
 
 
 JOB REQUIREMENTS:
 
 
 
 <ul>
 
 <li>
 Two to five years of retail banking experience
 </li>
 
 <li>
 Strong Knowledge of general banking practices
 </li>
 
 <li>
 Proficient experience in computer desktop applications
 </li>
 
 <li>
 Strong verbal and written skills with excellent interpersonal skills
 </li>
 
 <li>
 Knowledgeable about bank products, services and regulatory requirements applicable to teller procedures
 </li>
 
 <li>
 Strong advocate of relationship selling and quality service
 </li>
 
 <li>
 Possess analytical and negotiation skills in order to resolve difficult customer and staff issues
 </li>
 
 <li>
 Ability to work Saturdays and travel between branch locations as needed
 </li>
 
 </ul>
 
 
 
 
 
 
 We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
 
 
 
 &nbsp;
 
 
 
 We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
 
 
 
 We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
 
</div>

Oriental Bank

<div>The Associate, Retail Channels (Teller Lead), contributes to the overall success of the branch by providing support and advice to the Associate Tellers with the efficient daily operation of the branch. Leads by example and encourage a customer center behavior within the team based on the Bank&rsquo;s service culture and protocols. Support branch objectives through the generation of effective referrals. Position works on-site based in San Juan PR.
MAJOR DUTIES &amp; RESPONSIBILITIES:
 <ul><li>Ensures daily branch operations over cash, values, wire transfers and monetary instruments according to policies and procedures by completing established reports, logs and daily established tasks. Take action over any discrepancies or noncompliance.</li><li>
 Provides assistance and support to the Manager Service &amp; Operations including but not limited with: Scheduling Associate Tellers availability based on customers branch volumes, teller differences, GL accounts reports, prepare and receive branch cash requisitions, among others.</li><li>
 Verify and authorize transactions within the established limits.</li><li>
 Provides advice and coaching to the Associate Tellers team with daily operations and activities.</li><li>
 Provides prompt, courteous and efficient services to customers with precision and accuracy adhering to all accounting, operational and security procedures and practices established by management.</li><li>
 Encourage branch compliance with bank regulations, requirements, policies and procedures, including but not limited to Bank Secrecy Act and Anti Money Laundering requirements.</li><li>
 Processes all types of deposit accounts, wire transfers, payments, among other transactions.</li><li>
 Support the financial institution&rsquo;s customers retention strategies.</li><li>
Provides prompt, courteous and efficient services to the organization&rsquo;s internal and external customers with precision and accuracy adhering to all procedures and practices established by management and encourage Associate Tellers staff follows established guidelines.</li><li>
 Ensures compliance with policies and procedures in financial transactions, and make sure Associate Tellers staffs adheres to established processes.</li><li>
Promotes and provides information on the organization&rsquo;s products and services.</li><li>
Promotes with customers Digital Migration and Adoption and encourage the same behavior within the Associate Tellers team.</li><li>
Identifies cross-selling opportunities and perform customers referrals to appropriate sales team member.</li><li>
Encourage referrals effectiveness within the Associate Tellers.</li><li>
Other duties may be assigned.</li></ul>
EDUCATION AND EXPERIENCE:
<ul><li>Bachelor&rsquo;s Degree in Business Administration, Accounting, Finance or related subject required.</li><li>
Two (2) year experience in a similar role required. Experience in the banking industry highly desirable.</li><li>
Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.</li><li>
Knowledge and experience in banking industry operating policies, procedures and regulations required.</li><li>
Service and results oriented, with extensive interpersonal skills.</li><li>
Must be able to observe quality standards as well as analyze business needs and understand the operational workflow.</li><li>
Fully bilingual &ndash; English and Spanish (verbal and written) preferred.</li><li>
Proficiency in MS Office (Excel, Power Point, Word) and other business applications required.</li><li>
Ability to work collaboratively and effectively with diverse staff, colleagues, and clients.</li><li>
Availability and flexibility to adhere to branch schedule and operations.</li></ul>
WORK AUTHORIZATION &amp; ELEGIBILITY:<ul><li>
Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.</li><li>
Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.</li></ul>
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
Recruitment Privacy Statement
Compliance Posters</div>

Associate, Retail Channels (Teller Lead)

Exchange Bank

<div>This position is scheduled 40 hours per week, 8:30 to 5:30 Monday through Friday and on Saturday (Rotate). The schedule is subject to change based on the business needs of the Bank.

ESSENTIAL FUNCTIONS:
<ul>
<li>Operations</li>
</ul>
<ul><li>Demonstrate sound decision making by approving exception items and transactions; through the review of overdrawn accounts and determination on whether to pay items; and by identifying when situations require escalation or knowledge from an outside resource, and how to effectively access that resource to ensure a superior</li></ul>
customer experience. 
<ul><li>Lead daily operational tasks ensuring compliance and risk mitigation; ensure operational tasks occur within required time frames including routine guide, payroll approvals, and callback.</li><li>Process and audit bank transaction activities, including daily overdrafts, vault/counting cash, night drop, ATM procedures and certifications.</li><li>Act as an escalation point and resource for more navigating more complex customer transactions and issues.</li><li>Audit, correct, and update records, files authorizations, etc. held at branch.</li><li>Cross-train employees on various positions and tasks within the branch.</li><li>Act as an escalation point and resource in branch for more complex customer transactions and issues.</li><li>Provide input on recruitment, selection, training, and performance feedback for employees.</li><li>In partnership with Retail Service Manager, set the tone regarding goals and expectations for the branch team. Frequently communicate the Bank&rsquo;s strategic direction, goals, products, and programs to the team and help them connect their work to the Bank&rsquo;s results.</li></ul>
<ul>
<li>Management</li>
</ul>
<ul><li>Monitor and adjust staffing for transaction patterns to ensure adequate staffing. Partner with other Retail Service Managers to assign staff as needed to cover for absences.</li><li>Recommend staffing and work assignments</li><li>Conduct staff and coaching meetings</li><li>Suggest processes and procedures to improve branch productivity.</li><li>Assist with implementing and monitoring Bank policies and procedures</li></ul>
<ul>
<li>Customer Experience</li>
</ul>
<ul><li>Perform Relationship Banker duties as needed to ensure an optimum customer experience.</li><li>Resolves customer complaints in branch to ensure a positive customer experience</li></ul>
<ul>
<li>Sales</li>
</ul>
<ul><li>Provide leadership and support of sales efforts through one-on-one coaching, branch huddles, and brainstorming creative solutions to customer needs.</li><li>Demonstrate and assist management to lead branch to grow the business following the Relationship Banker Model including making a connection, discovering needs, sharing recommendations and growing relationships.</li><li>Determine financial needs of customers and offer appropriate products.</li><li>Identify cross-sell opportunities and refer customers to other Bank partners for additional products.</li></ul>
<ul>
<li>Other Duties</li>
</ul>
<ul><li>Other duties as assigned.</li></ul>

MINIMUM QUALIFICATIONS

Education &amp; Experience:

Associate&rsquo;s degree in business administration or related field; or a combination of equivalent education and experience. and 3 years of experience in branch operations.

Licenses &amp; Certifications:
<ul>
<li>National Mortgage Licensing System (NMLS)</li>
</ul>
Knowledge, Skills, and Abilities:
<ul><li>Working knowledge of managerial principles, practices and techniques</li><li>Thorough knowledge of relationship banker operations.</li><li>Thorough knowledge of State and Federal banking regulations.</li><li>Knowledge of all banking systems.</li><li>Knowledge of business and consumer products and services and ability to refer.</li><li>Knowledge of teller and new accounts operations.</li><li>Knowledge of State and Federal banking regulations.</li><li>Skills operating a personal computer including word processing, spreadsheet, presentation and</li></ul>
 banking software. 
<ul><li>Ability to attend early morning and after hour meetings and events.</li></ul>

Physical Requirements:

Branches/CCC: Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 15 pounds occasionally. Indoor office work environment with a majority of time spent standing and/or sitting alternatively at a desk or teller window. The employee must be able to work schedules that meet the needs of the business, which may include early morning, evening and/or weekend hours.

Compensation

The hiring range for this position is to $24.75 to $30.32 per hour. The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education and skills.

Who We Are

Established in 1890, Exchange Bank is one of the most unique community banks in the United States because of our history, ownership and legacy. Our employees enjoy a work environment that values a work/family balance, encourages community involvement and provides a competitive compensation and benefit package.

Our Mission - From generation to generation, we invest in people, business and community to build a strong future.

Commitment &ndash; Respect &ndash; Integrity &ndash; Teamwork</div>

Assistant Retail Service Manager

Bank of the Orient

<div>
 
 
 Bank Teller &ndash; Universal Banking Representative -Bilingual in Vietnamese - Entry Level
 
 
 
 
 
 
 Bank of the Orient is an independent Asian Community Bank that has proudly served the financial needs of multiple Bay Area communities for over 55 years, and Sugar Land, Texas area. We are well known for our commitment to providing the highest level of personal service to our customers; we take a personal interest in our communities' unique banking needs, we are dedicated to providing integrity in banking and financial services, we provide high quality dependable service by being accessible and reliable. We are committed to excellence in everything we do.
 
 
 
 
 
 We have openings for full-time Universal Banking Representative at our Bellaire Branch in Houston, Texas. Primary responsibilities will be to provide basic teller services; process transactions accurately and efficiently in accordance with established policies and procedures; identify customer needs and refer financial products and services; act as the Bank&rsquo;s first contact to the customer; consistently seek to meet customer service standards; and ensure regulatory requirements, such as AML and BSA are adhered to.
 
 
 
 
 
 Job Duties:
 
 <ul>
 <li>
 Processes a variety of bank transactions within established guidelines, and cross-sells bank products and services to customers.
 </li>
 <li>
 Receive commercial and individual checking deposits by verifying cash endorsements and issuing receipts. Accepts checks for cashing after verifying endorsements, validity and funds.
 </li>
 <li>
 Process savings deposits and posts accordingly on passbooks; pays savings withdrawals after verifying balance and signature.
 </li>
 <li>
 Receive loan payments, federal tax deposits, food coupons and bank-by-mail deposits. Sell cashier's checks and money orders.
 </li>
 <li>
 Operate teller terminals to record deposits, "CASH-INS" and "CASH-OUTS" and make inquiries on accounts.
 </li>
 <li>
 Balance daily cash and prepares teller sheet. Maintain maximum security over all cash on hand.
 </li>
 <li>
 Assist customers with safe deposit boxes following appropriate safety and security procedures.
 </li>
 <li>
 Handle wire remittance transfer requests within established guidelines.
 </li>
 <li>
 Respond to customer transactions and inquiries such as collections and exchanges.
 </li>
 </ul>
 
 
 
 
 Bilingual:
 
 <ul>
 <li>
 Vietnamese and Chinese preferred
 </li>
 </ul>
 
 
 
 
 Min. 6 mos cash handling experience preferred. We will provide training. Previous retail branch operations experience are a plus. We offer competitive salaries and comprehensive benefits. Branch hours: M &ndash; F; and Saturdays. No walk-ins. No phone calls.
 
 
 
 
 
 Candidate will be subject to investigation through credit checks, reference checks, background checks and fingerprinting checks performed at the time permissible under relevant law.
 
 
 
 
 
 Email resume to: Career@bankorient.com
 
 
 
 
 
 Visit our website at: www.bankorient.com for additional information.
 
 
 
 
 
 Bank of the Orient is proud to be an Affirmative Action, Equal Opportunity Employer.
 
</div>

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