brand manager

Ooredoo Group of Companies

<div>Our business landscape 
We're an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region's leading digital infrastructure provider. Ooredoo Group's strategic vision is guided by five key pillars:<ul><li>
Value-Focused Portfolio: Boosting asset returns by focusing on telco operations, towers, data centres, the sea cable business and fintech.</li><li>
Strengthen the Core: Optimally using deployed capital and maintain an appropriate cost structure.</li><li>
Evolve the Core: Monetising opportunities to generate new revenue streams via programmes focusing on analytics, digitalisation of operations, and partnerships with digital service providers.</li><li>
People: Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.</li><li>
Excellence in Customer Experience: Creating superior customer experiences.</li></ul>
From day one, every employee who joins our team becomes an integral part of our success journey. We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-life balance. Empowering you to catapult your personal and professional growth. If you're looking to challenge your growth potential, Ooredoo is the employer for you.
Job overview<ul><li> 
The Senior Brand Manager (Group) is the custodian and guardian of the Ooredoo brand, responsible for protecting consistency, strengthening differentiation, and enabling scalable brand execution across OpCos. The role leads the end-to-end brand positioning program across multiple markets, ensuring a practical positioning framework that balances global consistency with local relevance, and translates strategy into updated brand guidelines and embedment plans across the organisation.</li><li>
The Senior Manager, Brand collaborates with cross-functional teams, including media, marketing, creative, and analytics, to ensure effective brand execution.</li></ul>
Your impact on our goals 
1) Brand guardianship &amp; governance<ul><li>
Act as the brand guardian, ensuring brand consistency that builds recognition and trust across all touchpoints (creative, comms, digital, experience).</li><li>
Own and operate the group brand governance model: approvals, exceptions, toolkits, and compliance routines (e.g., creative/VI audits, adoption checks).</li><li>
Ensure core brand elements remain consistent (e.g., VI/tagline consistency) while allowing for market nuance.</li></ul>
2) Lead the Group Brand Positioning program (multi-market)<ul><li>
Lead the design and rollout of a brand positioning project across priority markets, aligning stakeholders and ensuring deliverables are actionable and scalable across markets.</li><li>
Drive a structured process that:<ul><li> Assesses current positioning and perception by market,</li><li> Defines an ownable brand personality,</li><li> Establishes a future-focused positioning framework applicable across markets,</li><li> Balances global consistency with local relevance.</li><li> Coordinate inputs across markets covered in scope (e.g., Iraq, Algeria, Tunisia, Oman, Kuwait, Qatar, Maldives) and manage market-specific nuance within a single group framework.</li></ul></li><li>Ensure positioning work is clearly framed as strategic alignment and that it directly supports marketing investment, consistent preference, and long-term enterprise value.</li></ul>
3) Translate strategy into guidelines &amp; executable toolkits<ul><li>
Convert positioning outputs into clear, practical brand guidance that can be used consistently by marketing, communications, product teams, and agency partners.</li><li>
Own the ongoing update cycle of brand guidelines (group master + market addenda), including decision logs, version control, and change communications.</li><li>
Create and maintain toolkits that enable adoption at scale (e.g., messaging architecture, brand personality cues, tone of voice principles, templates, do/don't libraries).</li></ul>
4) Brand embedment across the organisation (make it &quot;stick&quot;)<ul><li>
Deliver an embedment/roll-out plan that drives alignment to positioning throughout the organisation&mdash;marketing/communications and beyond&mdash;ensuring the brand is executed consistently in VI/MarCom and embedded across relevant parts of the business.</li><li>
Design and run stakeholder workshops and working sessions to drive alignment and adoption across OpCos and functions. (Workshops are consistent with internal research approaches.)</li><li>
Provide a clear plan for resourcing and delivery in markets with relevant stakeholders (including how Group and OpCos collaborate).</li></ul>
5) Monitor and improve Brand Health (BHT + KPI linkage)<ul><li>
Own the brand health performance narrative and workplan: monitor, diagnose, and drive actions based on brand tracking and related measures.</li><li>
Ensure brand positioning links to measurable outcomes with a clear line to Brand Health and CSAT survey KPIs (and related brand KPIs used by markets).</li><li>
Partner with research suppliers and internal teams to manage research programs (e.g., tracking transitions and multi-method audit inputs such as qualitative + quantitative approaches).</li></ul>
6) Agency &amp; partner leadership (brand strategy and execution quality)<ul><li>
Lead agency briefs for brand strategy, positioning, and brand guidance; manage partners from scope definition through delivery and embedment.</li><li>
Ensure outputs reflect agreed scope: assessment framework embedment plan; with a strong emphasis on practical application across markets.</li><li>
Manage all financial and agency management relating to brand, this includes PO generation, budget reporting, invoice management.</li></ul>
Experience<ul><li> 
8-12+ years in brand management/strategy (telco, consumer services, or complex multi-market brands preferred).</li><li>
Proven experience leading brand positioning / brand strategy projects with multiple stakeholders and markets.</li><li>
Hands-on ownership of brand guidelines / identity systems and consistency governance in a scaled organisation.</li><li>
Strong background in brand measurement/insights and turning tracking outputs into action plans (e.g., BHT linkage).</li></ul></div>

Senior Manager, Brand

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 As a Lead Brand Designer at Snoonu, you&rsquo;ll own and shape the brand across multiple verticals &mdash; ensuring everything we create feels cohesive, scalable, and distinctly ours. This role sits at the intersection of strategy and execution: you&rsquo;ll define how the brand evolves as we expand into new markets, products, and experiences, while maintaining a high bar for quality and consistency.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Own and drive brand direction across all verticals, ensuring a unified and scalable visual system
 </li>
 <li>
 Lead the expansion of the brand into new products, markets, and sub-brands
 </li>
 <li>
 Own, evolve, and actively manage brand guidelines, ensuring they are clear, adopted, and consistently applied
 </li>
 <li>
 Act as the guardian of brand consistency across all touchpoints &mdash; product, marketing, offline, and partnerships
 </li>
 <li>
 Lead key campaigns and brand initiatives from concept to rollout
 </li>
 <li>
 Align and guide designers across projects, maintaining high standards and visual coherence
 </li>
 <li>
 Collaborate with leadership, marketing, and product to translate strategy into design
 </li>
 <li>
 Improve design systems, workflows, and processes for a growing organization
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 7+ years of experience in brand design, with strong focus on identity systems
 </li>
 <li>
 Experience working in fast-growing startups or dynamic environments
 </li>
 <li>
 Experience in in-house design teams
 </li>
 <li>
 Experience launching or scaling brands, products, or sub-brands
 </li>
 <li>
 Proven ability to lead brand direction across multiple products or verticals
 </li>
 <li>
 Strong portfolio showing strategic thinking and high-quality execution
 </li>
 <li>
 Deep understanding of building, maintaining, and scaling brand guidelines
 </li>
 <li>
 Strong eye for consistency, detail, and system thinking
 </li>
 <li>
 Confident communicator, able to influence stakeholders and guide teams
 </li>
 <li>
 High level of ownership and ability to manage complex, cross-functional work
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience scaling brands across markets or in high-growth environments
 </li>
 <li>
 Background in e-commerce, consumer products, or platform businesses
 </li>
 <li>
 Experience working with motion, 3D, or multidisciplinary teams
 </li>
 <li>
 Strong understanding of print and physical brand execution
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 👥
 
 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 💪
 
 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 🧪
 
 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 🚀
 
 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 👨&zwj;💼
 
 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 🌐
 
 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 🧠
 
 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Lead Brand Designer

Compass Management Consulting

<ul><li>Develop and execute social media strategies tailored for caf&eacute;s and restaurant brands to increase brand awareness, customer engagement, and footfall.</li><li>Manage daily content creation and publishing across platforms (Instagram, TikTok, Facebook, Snapchat), focusing on food, beverages, ambiance, and customer experience.</li><li>Capture and produce high-quality visual content (photos and short videos) showcasing menu items, seasonal offers, and dining experiences.</li><li>Plan and execute promotional campaigns for new menu launches, special offers, events, and seasonal F&amp;B activities.</li><li>Work closely with restaurant managers, and operations teams to ensure accurate representation of menu items and brand identity.</li><li>Monitor customer engagement, respond to comments and messages in a timely and professional manner, and manage online reputation.</li><li>Create engaging storytelling content highlighting caf&eacute; culture, dining experience, kitchen preparation, and behind-the-scenes activities.</li><li>Analyze social media performance metrics and prepare regular reports with insights and improvement recommendations.</li><li>Collaborate with influencers, food bloggers, and local content creators to promote the restaurant/caf&eacute;.</li><li>Ensure consistency in branding, tone, and visual identity across all F&amp;B outlets.</li><li>Stay updated with F&amp;B marketing trends, competitor activity, and digital engagement strategies within the restaurant industry.</li><li>Support marketing campaigns during peak seasons, events, and restaurant openings.</li></ul>Pay: From QAR5,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Restaurants &amp; Cafe: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>License/Certification:<ul><li>Qatari driving license (Preferred)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Social media specialist

Damas Jewellery

<div>
 Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced retail environment? We are expanding our team and looking for driven, energetic, and retail-obsessed professionals to join us!
 
 
 We are currently hiring for our store in Qatar for three key positions:
 
 
 <ul>
 <li>
 Store Manager
 </li>
 <li>
 Boutique Operations Specialist
 </li>
 <li>
 Retail Sales Officer
 
 
 </li>
 </ul>
 
 About The Roles
 
 
 
 <ul>
 <li>
 Store Manager
 
 
 </li>
 </ul>
 As the Store Manager, you are the CEO of your store. You will drive commercial success, lead and inspire a high-performing team, and ensure operational excellence.
 
 
 <ul>
 <li>
 Key Focus: P&amp;L management, strategic commercial planning, talent development, and community engagement.
 </li>
 <li>
 Experience Needed: 3+ years of retail management experience with a proven track record of hitting KPIs and developing teams.
 </li>
 <li>
 Assistant Store Manager
 
 
 </li>
 </ul>
 As the Assistant Store Manager, you are the operational backbone of the store and the right hand to the Store Manager. You will bridge the gap between strategy and daily execution.
 
 
 <ul>
 <li>
 Key Focus: Floor management, daily operations, visual merchandising compliance, and on-the-floor staff coaching.
 </li>
 <li>
 Experience Needed: 1-2 years of supervisory/keyholder experience in a fast-paced retail environment.
 </li>
 <li>
 Sales Consultant
 
 
 </li>
 </ul>
 As a Sales Consultant, you are the face of our brand. You will create memorable experiences for our customers, build brand loyalty, and drive daily sales.
 
 
 <ul>
 <li>
 Key Focus: Direct customer service, product storytelling, maintaining store aesthetics, and achieving personal sales targets.
 </li>
 <li>
 Experience Needed: Retail or hospitality experience is a plus, but a great attitude and passion for people are essential!
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 While responsibilities differ by role, our core values remain the same. We want people who are:
 
 
 <ul>
 <li>
 Customer-Obsessed: You genuinely love interacting with people and making their day.
 </li>
 <li>
 Results-Driven: You possess a proactive mindset and a desire to meet and exceed goals.
 </li>
 <li>
 Team Players: You thrive in collaborative environments and bring positive energy to the floor.
 </li>
 <li>
 Adaptable: You handle the fast-paced retail environment with ease and problem-solve on the fly.
 </li>
 </ul>
</div>

Retail Opportunities - Qatar

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
You will excel and enjoy this position if you are ready to actively handle the following missions :<div> 
Client Experience:</div> 
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li></ul><ul><li>
Provide support to the team in difficult situations ensuring client satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPIs.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Provide support for the floor manager as an active co-lead.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Customer Experience Manager in analyzing results and proposing action plans in order to enhance client experience during the skincare shopping experience.
</li><li>Provide support for the Customer Experience Manager by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><div></div><div> 
Sales:</div> 
<div></div><ul><li>
Collaborate in achieving skincare sale targets and overall store objectives.
</li><li>Reinforce sales policies and techniques established at Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Provide support for the Customer Experience Manager in analyzing sales results and proposing action plans to achieve set targets.</li><li>
Ensure achievements by the hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li></ul><div></div><div> 
Operations:</div> 
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Together with the Customer Experience Manager, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>
Validate the podium order proposed by the Operations Manager and Podium daily performance is closely monitored.</li><li>
Align with Store Management on Shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.</li></ul><div> 
</div><div>People:</div> 
<div></div><ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefing, coaching and training.</li><li>
Increase the team&rsquo;s confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the CEM.</li><li>
Coordinate with Store Management and ensure your assigned team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member. Register new staff, report log in issues and oversee gift distribution of your assigned team.
</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with CEM / SM for final validation according to business needs.</li></ul><div></div><div> 
Business:</div> 
<div></div><ul><li>
Provide support to the Customer Experience Manager / Store Director with knowledge
</li></ul><div>of the market conditions, competition, client needs, etc.</div><ul><li>
Analyze all relevant KPIs and propose action plans for improvement.
</li><li>Develop and propose short and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends.</li><li>
Plan, implement and oversee in-store promotional events or displays.</li></ul><div> 
Relationships</div><div> 
</div>Internal Relationships: Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.
External Relationships: Clients, Brand Promoters/Managers Brand Trainers, Security, and Cleaning team.<div> 
</div>Do not hesitate to apply if you have&hellip; or if you are &hellip; 
<ul><li>Minimum 5 years of experience in retail with proven successful sales and services in store.
</li><li>Minimum 2 to 3 years&rsquo; experience in team management.
</li></ul><ul><li>3 years in the beauty industry.</li><li>
Advanced skincare knowledge.</li><li>
Bachelor&rsquo;s degree.</li><li>
English &ndash;Advanced level.</li><li>
Arabic is a plus.</li><li>
Digital orientation/analytical skills/business acumen.</li><li>
Excellent communication/public speaking skills.</li><li>
Ability to develop and manage people.</li><li>
Commercial awareness.
</li><li>Strong training &amp; coaching ability on product and services.</li><li>
Intermediate MS Office Skills.</li></ul> 
Here, you will find:<ul><li> 
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Skincare Manager

SEPHORA

<div>
 
 Job ID
 
 : 197205
 
 
 
 Location Name:
 
 [[filter8]]
 
 
 
 Address:
 
 [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA)
 
 
 
 Job Type:
 
 Full Time
 
 
 
 Position Type (Regular/Temporary):
 
 Regular
 
 
 
 Job Function:
 
 [[filter14]]
 
 
 
 Is This Position Eligible for Remote? :
 
 [[req_remoteeligible]]
 
 
 
 MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets.
 
 
 
 
 Responsibilities
 
 
 
 
 Client Experience
 
 
 
 <ul>
 <li>
 Embody Sephora Attitude and set an example in front of the team.
 </li>
 <li>
 Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
 </li>
 <li>
 Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.
 </li>
 <li>
 Take over floor leadership segments and ensure the floor is always managed and covered.
 </li>
 <li>
 Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.
 </li>
 <li>
 Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.
 </li>
 <li>
 Inspire the team to use digital tools to deliver a customized service.
 </li>
 <li>
 Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.
 </li>
 <li>
 Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
 </li>
 <li>
 Build a strong relationship with Brand Supervisors and follow up on Brand BCs.
 </li>
 <li>
 Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
 </li>
 <li>
 Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.
 </li>
 <li>
 Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.
 
 
 </li>
 </ul>
 
 Sales
 
 
 
 <ul>
 <li>
 Implement retail priorities and inspire commercial success.
 </li>
 <li>
 Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.
 </li>
 <li>
 Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.
 </li>
 <li>
 Reinforce sales policies and techniques established at the Sephora University with all team members.
 </li>
 <li>
 Balance and drive the sales target among selective, exclusive and Sephora Collection.
 </li>
 <li>
 Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.
 </li>
 <li>
 Create disruptive internal competitions to motivate the team and boost the achievements.
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.
 </li>
 <li>
 Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).
 </li>
 <li>
 In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.
 </li>
 <li>
 Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
 </li>
 <li>
 Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.
 </li>
 <li>
 Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
 </li>
 <li>
 Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.
 
 
 </li>
 </ul>
 
 Business
 
 
 
 <ul>
 <li>
 Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.
 </li>
 <li>
 Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
 </li>
 <li>
 Establish monthly reports including competitors' activities.
 </li>
 <li>
 Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
 </li>
 <li>
 Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.
 </li>
 <li>
 Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.
 </li>
 <li>
 Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
 </li>
 <li>
 Propose Plan, implement and oversee in-store promotional events or displays.
 </li>
 <li>
 Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.
 </li>
 <li>
 With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
 </li>
 <li>
 Network with other stores and head office departments and take on area responsibilities
 </li>
 <li>
 Network and build relationships with the different departments in Sephora HO and take on area responsibilities.
 </li>
 <li>
 Manage the store&rsquo;s P&amp;Ls.
 </li>
 <li>
 Propose innovative ideas and opportunities to Head of Operations.
 
 
 </li>
 </ul>
 
 People
 
 
 
 <ul>
 <li>
 Motivate and develop the Management and store team through daily coaching / observations
 </li>
 <li>
 Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.
 </li>
 <li>
 Increase the team confidence and motivation by praise and feedback for their performance.
 </li>
 <li>
 Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.
 </li>
 <li>
 Ensure the team is attending training and follow up is done after the training is attended.
 </li>
 <li>
 Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.
 </li>
 <li>
 Ensure an addictive beauty experience through performing monthly assessments.
 </li>
 <li>
 Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.
 </li>
 <li>
 Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
 </li>
 <li>
 Over see the annual leave of the team according to business needs.
 
 
 </li>
 </ul>
 
 Know How
 
 
 
 <ul>
 <li>
 Project an exceptional image and body language in accordance with the guidelines set by Sephora.
 </li>
 <li>
 Keep up-to-date on trends and products.
 </li>
 <li>
 Inspire, mentor and coach the team.
 
 
 </li>
 </ul>
 
 Relationships
 
 
 
 
 Internal Relationships
 
 
 
 <ul>
 <li>
 Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.
 
 
 </li>
 </ul>
 
 External Relationships
 
 
 
 <ul>
 <li>
 Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.
 
 
 </li>
 </ul>
 
 Job Holder Profile
 
 
 
 
 Training Knowledge
 
 
 
 <ul>
 <li>
 Advanced Product Knowledge.
 </li>
 <li>
 Intermediate knowledge on health and safety procedures.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Proven successful role in managing.
 </li>
 <li>
 Minimum 7 to 8 years&rsquo; experience in store management.
 </li>
 <li>
 Bachelor's degree.
 
 
 </li>
 </ul>
 
 Languages
 
 
 
 <ul>
 <li>
 English &ndash; advanced level for OGCC and intermediate for KSA.
 </li>
 <li>
 Arabic is a plus in OGCC and mandatory for KSA.
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Digital orientation/analytical skills/business acumen.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Intermediate MS Office skills.
 </li>
 <li>
 Ability to deal with Ambiguity.
 </li>
 <li>
 Commercial &amp; Financial awareness.
 </li>
 </ul>
</div>

Store Director

<div>Job ID: 197205 
Location Name: [[filter8]] 
Address: [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA) 
Job Type: Full Time 
Position Type (Regular/Temporary): Regular 
Job Function: [[filter14]] 
Is This Position Eligible for Remote? : [[req_remoteeligible]] 
MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets. 
Responsibilities
Client Experience<ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul> 
Sales
<ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul> 
Business<ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul> 
People<ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul> 
Know How<ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul> 
Relationships 
Internal Relationships<ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul> 
External Relationships<ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul> 
Job Holder Profile<div> 
</div>Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul> 
Languages<ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul> 
Competencies<ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul>
.</div>

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