brand manager

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 As a Lead Brand Designer at Snoonu, you&rsquo;ll own and shape the brand across multiple verticals &mdash; ensuring everything we create feels cohesive, scalable, and distinctly ours. This role sits at the intersection of strategy and execution: you&rsquo;ll define how the brand evolves as we expand into new markets, products, and experiences, while maintaining a high bar for quality and consistency.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Own and drive brand direction across all verticals, ensuring a unified and scalable visual system
 </li>
 <li>
 Lead the expansion of the brand into new products, markets, and sub-brands
 </li>
 <li>
 Own, evolve, and actively manage brand guidelines, ensuring they are clear, adopted, and consistently applied
 </li>
 <li>
 Act as the guardian of brand consistency across all touchpoints &mdash; product, marketing, offline, and partnerships
 </li>
 <li>
 Lead key campaigns and brand initiatives from concept to rollout
 </li>
 <li>
 Align and guide designers across projects, maintaining high standards and visual coherence
 </li>
 <li>
 Collaborate with leadership, marketing, and product to translate strategy into design
 </li>
 <li>
 Improve design systems, workflows, and processes for a growing organization
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 7+ years of experience in brand design, with strong focus on identity systems
 </li>
 <li>
 Experience working in fast-growing startups or dynamic environments
 </li>
 <li>
 Experience in in-house design teams
 </li>
 <li>
 Experience launching or scaling brands, products, or sub-brands
 </li>
 <li>
 Proven ability to lead brand direction across multiple products or verticals
 </li>
 <li>
 Strong portfolio showing strategic thinking and high-quality execution
 </li>
 <li>
 Deep understanding of building, maintaining, and scaling brand guidelines
 </li>
 <li>
 Strong eye for consistency, detail, and system thinking
 </li>
 <li>
 Confident communicator, able to influence stakeholders and guide teams
 </li>
 <li>
 High level of ownership and ability to manage complex, cross-functional work
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience scaling brands across markets or in high-growth environments
 </li>
 <li>
 Background in e-commerce, consumer products, or platform businesses
 </li>
 <li>
 Experience working with motion, 3D, or multidisciplinary teams
 </li>
 <li>
 Strong understanding of print and physical brand execution
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 👥
 
 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 💪
 
 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 🧪
 
 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 🚀
 
 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 👨&zwj;💼
 
 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 🌐
 
 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 🧠
 
 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Lead Brand Designer

La Petite Maison (LPM)

<div>
 
 Join the team behind one of the world&rsquo;s most celebrated restaurant brands. At La Petite Maison, we are known for exceptional service, timeless French-Mediterranean cuisine, and a passion for hospitality.
 
 
 
 Be part of our restaurant in Doha and help create unforgettable experiences &mdash; the LPM way.
 
 🍅🍋
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Brand Promotion: Drive awareness and engagement for the LPM brand in Doha through innovative marketing strategies, ensuring alignment with our global brand identity.
 </li>
 <li>
 Digital Marketing: Manage social media accounts, create engaging content, and implement campaigns to grow our online presence and customer engagement.
 </li>
 <li>
 Event Marketing: Collaborate with the local team to organize and promote events that reflect LPM&rsquo;s unique dining experience, attracting both local and international audiences.
 </li>
 <li>
 Content Creation: Develop high-quality, on-brand materials for social media, newsletters, and promotional campaigns that highlight LPM&rsquo;s offerings and values.
 </li>
 <li>
 Market Insights: Conduct market research to understand customer behavior, local trends, and opportunities, delivering actionable insights to inform marketing decisions.
 </li>
 <li>
 Performance Tracking: Monitor and analyze the success of marketing initiatives using tools like Google Analytics and social media metrics, and provide regular reports with improvement recommendations.
 </li>
 <li>
 Collaborations: Build and maintain relationships with local media, influencers, and partners to amplify LPM&rsquo;s presence in the community.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, or a related field.
 </li>
 <li>
 At least 2 years of experience in marketing, preferably in the hospitality or luxury dining industry.
 </li>
 <li>
 Strong knowledge of digital marketing tools and platforms (e.g., Google Ads, SEO, Meta Business Suite).
 </li>
 <li>
 Excellent written and verbal communication skills in English.
 </li>
 <li>
 Creative mindset with an eye for detail and storytelling.
 </li>
 <li>
 Ability to manage multiple projects and meet deadlines in a fast-paced environment.
 </li>
 <li>
 Passion for fine dining, hospitality, and creating memorable guest experiences.
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
 <li>
 💰 Competitive salary
 </li>
 <li>
 🗓️ Generous Time Off: 2 days off per week
 </li>
 <li>
 🍽️ Free meals during working schedule only.
 </li>
 <li>
 🚀 Team building events
 </li>
 </ul>
 
 
 
</div>

Marketing Executive

D.C. Global Talent Inc.

<div><div>Restaurant Manager (Japanese Dining Concept) &ndash; Food &amp; Beverage
We're seeking a warm, energetic Restaurant Manager to lead exceptional Japanese dining experiences and inspire a strong service team.
What You'll Do
<ul><li>Oversee day-to-day restaurant operations and service delivery
</li><li>Uphold high hospitality and guest experience standards
</li><li>Coach, motivate, and develop the team
</li><li>Manage staffing, scheduling, and performance
</li><li>Monitor and act on guest feedback
</li><li>Collaborate with Culinary and other departments
</li><li>Support cost control and revenue goals
</li><li>Maintain health, safety, and brand standards
</li></ul>What You'll Need
<ul><li>Prior Restaurant Manager experience in luxury or high-volume hospitality
</li><li>Strong leadership and team development skills
</li><li>Guest-focused, hands-on, and positive approach
</li><li>Excellent communication skills
</li><li>Solid F&amp;B operational knowledge
</li><li>Ability to thrive in a fast-paced environment
</li><li>Japanese Dining concept experience
</li></ul>What's In It for You
<ul><li>Tax-free salary: QAR 190,200/year including:
<ul><li>Housing allowance
</li><li>Transportation allowance</li></ul></li></ul></div></div>

Restaurant Manager (Japanese Dining Concept)

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
You will excel and enjoy this position if you are ready to actively handle the following missions :<div> 
Client Experience:</div> 
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li></ul><ul><li>
Provide support to the team in difficult situations ensuring client satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPIs.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Provide support for the floor manager as an active co-lead.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Customer Experience Manager in analyzing results and proposing action plans in order to enhance client experience during the skincare shopping experience.
</li><li>Provide support for the Customer Experience Manager by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><div></div><div> 
Sales:</div> 
<div></div><ul><li>
Collaborate in achieving skincare sale targets and overall store objectives.
</li><li>Reinforce sales policies and techniques established at Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Provide support for the Customer Experience Manager in analyzing sales results and proposing action plans to achieve set targets.</li><li>
Ensure achievements by the hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li></ul><div></div><div> 
Operations:</div> 
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Together with the Customer Experience Manager, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>
Validate the podium order proposed by the Operations Manager and Podium daily performance is closely monitored.</li><li>
Align with Store Management on Shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.</li></ul><div> 
</div><div>People:</div> 
<div></div><ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefing, coaching and training.</li><li>
Increase the team&rsquo;s confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the CEM.</li><li>
Coordinate with Store Management and ensure your assigned team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member. Register new staff, report log in issues and oversee gift distribution of your assigned team.
</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with CEM / SM for final validation according to business needs.</li></ul><div></div><div> 
Business:</div> 
<div></div><ul><li>
Provide support to the Customer Experience Manager / Store Director with knowledge
</li></ul><div>of the market conditions, competition, client needs, etc.</div><ul><li>
Analyze all relevant KPIs and propose action plans for improvement.
</li><li>Develop and propose short and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends.</li><li>
Plan, implement and oversee in-store promotional events or displays.</li></ul><div> 
Relationships</div><div> 
</div>Internal Relationships: Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.
External Relationships: Clients, Brand Promoters/Managers Brand Trainers, Security, and Cleaning team.<div> 
</div>Do not hesitate to apply if you have&hellip; or if you are &hellip; 
<ul><li>Minimum 5 years of experience in retail with proven successful sales and services in store.
</li><li>Minimum 2 to 3 years&rsquo; experience in team management.
</li></ul><ul><li>3 years in the beauty industry.</li><li>
Advanced skincare knowledge.</li><li>
Bachelor&rsquo;s degree.</li><li>
English &ndash;Advanced level.</li><li>
Arabic is a plus.</li><li>
Digital orientation/analytical skills/business acumen.</li><li>
Excellent communication/public speaking skills.</li><li>
Ability to develop and manage people.</li><li>
Commercial awareness.
</li><li>Strong training &amp; coaching ability on product and services.</li><li>
Intermediate MS Office Skills.</li></ul> 
Here, you will find:<ul><li> 
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Skincare Manager

<div>Job ID: 197205 
Location Name: [[filter8]] 
Address: [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA) 
Job Type: Full Time 
Position Type (Regular/Temporary): Regular 
Job Function: [[filter14]] 
Is This Position Eligible for Remote? : [[req_remoteeligible]] 
MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets. 
Responsibilities
Client Experience<ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul> 
Sales
<ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul> 
Business<ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul> 
People<ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul> 
Know How<ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul> 
Relationships 
Internal Relationships<ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul> 
External Relationships<ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul> 
Job Holder Profile<div> 
</div>Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul> 
Languages<ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul> 
Competencies<ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul>
.</div>

Store Director

Frasers Hospitality

<div>
 
 Role: Assistant Sales Manager
 
 
 
 
 Salary: Competitive Salary &amp; Benefits
 
 
 
 
 Location: Location: Fraser Suites &ndash; Doha
 
 
 
 Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world&rsquo;s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.
 
 
 
 What you&rsquo;ll be doing as an Assistant Sales Manager:
 
 
 
 <ul>
 <li>
 Monitor local market competition and industry trends, making actionable suggestions for hotel improvement.
 </li>
 <li>
 Immediately relay all customer complaints and comments regarding hotel services to the Director of Sales &amp; Marketing.
 </li>
 <li>
 Stay fully informed about major corporate clients, VIP guests, hotel promotions, and current room rates.
 </li>
 <li>
 Achieve and exceed revenue goals within assigned market segments.
 </li>
 <li>
 Proactively sell the hotel through telemarketing and face-to-face sales calls to secure new accounts and contacts.
 </li>
 <li>
 Deliver presentations to travel agents and keep them updated on recent hotel changes.
 </li>
 <li>
 Maintain comprehensive knowledge of all hotel activities, services, outlet hours, and menus, as well as city and regional events.
 </li>
 <li>
 Organise and conduct familiarization tours of the hotel for potential clients and partners.
 </li>
 <li>
 Negotiate contracts with clients, ensuring all necessary paperwork is completed before business is placed.
 </li>
 <li>
 Respond to customer requests within 24 hours, resolving problems and complaints promptly and professionally.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor of Science in Administration or Hotel Management degree is beneficial.
 </li>
 <li>
 Tertiary qualifications relevant to Marketing or Sales would be an advantage.
 </li>
 <li>
 Previous experience within a hotel sales environment in an internationally recognised hotel chain at managerial level within the GCC market.
 </li>
 <li>
 Current/previous responsibility for key accounts and new business generation in premium markets.
 </li>
 <li>
 Demonstrated ability to manage own and others&rsquo; tasks through to conclusion.
 </li>
 <li>
 Ability to lead presentations, conduct effective negotiations and close deals.
 </li>
 <li>
 High proficiency in English language oral and written skills
 </li>
 <li>
 Ability to speak Arabic would be preferred
 </li>
 <li>
 Highly organized, able to coordinate the efforts of others and manage multiple assignments and projects.
 </li>
 <li>
 Knowledge of hotel PMS (HIS, Opera) and other industry related software programs would be advantageous.
 </li>
 <li>
 Effective problem-solving skills.
 </li>
 <li>
 Adaptable to and plans for the demands of a 24x7 hotel environment.
 </li>
 <li>
 Ability to work to deadlines and maintain composure at all times.
 </li>
 <li>
 Competent Word, Excel, PowerPoint and software packages.
 </li>
 </ul>
</div>

Assistant Sales Manager

Pullman Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Conduct a thorough review of the learning needs analysis for the hotel prior to budgeting, and assist in shaping the Hotel Training Plan.
 </li>
 <li>
 Collaborate with the People and Culture Manager to implement and facilitate the Hotel Training Plan and budget, ensuring alignment with the hotel's strategic goals.
 </li>
 <li>
 Monitor and follow up on all training activities, both on-the-job and off-the-job, ensuring timely submission of reports.
 </li>
 <li>
 Ensure mandatory Academy trainings for the properties are assigned, conducted, and completed.
 </li>
 <li>
 Maintain 100% compliance with the employee on boarding program, including colleagues, orientation, and FLS, in accordance with hotel training standards and brand promises.
 </li>
 <li>
 Coordinate and deliver training programs from internal and external providers.
 </li>
 <li>
 Champion the use of online and e-learning tools, ensuring adherence to approval processes and tracking of registrations and completions.
 </li>
 <li>
 Develop and execute quality introductory and ongoing departmental training plans; provide coaching, guidance, and support to leaders at all levels.
 </li>
 <li>
 Manage the Accor HERO Learning Portal, ensuring colleague completion of required training.
 </li>
 <li>
 Evaluate the effectiveness of cross-training initiatives and explore opportunities for multi-property training.
 </li>
 <li>
 Measure and assess feedback on learning experiences and their impact on sustainable change.
 </li>
 <li>
 Ensure all employees are proficient in using HERO.
 </li>
 <li>
 Create and present monthly or quarterly reports using HERO.
 </li>
 <li>
 Forge relationships with industry associations and external training providers.
 </li>
 <li>
 Ensure compliance with local statutory learning and development requirements (NITA).
 </li>
 <li>
 Deliver various training and development programs, including Onboarding, Brand Immersion, Service Culture, ACCOR Global Leadership Programs, Train the Trainer, Heartist, and Diversity, Equity &amp; Inclusion.
 </li>
 <li>
 Support and develop departmental trainers as needed.
 </li>
 <li>
 Design and implement effective processes and tools for learning evaluation and reporting.
 </li>
 <li>
 Maintain an ongoing Training Calendar to maximize learning resources and opportunities.
 </li>
 <li>
 Serve as a Brand Ambassador, offering engaging service and support to colleagues daily.
 </li>
 <li>
 Conduct annual Learning Needs Analysis with departments to inform budgeting and develop the L&amp;D strategy for the following year.
 </li>
 <li>
 Create monthly, quarterly, and yearly training plans to ensure consistent and structured delivery.
 </li>
 <li>
 Ensure effective engagement with educational institutions for internship programs. Partner with departments to identify and address internship needs.
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 Utilize multiple digital communication channels proactively and creatively to enhance employee communication. Contribute to the monthly newsletter by spotlighting colleagues and highlighting achievements.
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 Prepare presentation decks for town halls and employee notice boards.
 
 
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 </ul>
 
 Qualifications
 
 
 
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 <li>
 Bachelor&rsquo;s degree in Human Resources, Education, Business Administration, Project Management or related field (Master&rsquo;s preferred).
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 Proven experience in Learning &amp; Development, preferably in a global or multi-hub environment.
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 Experience in managing a geographically dispersed team is an asset.
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 Strong knowledge of soft skills training methodologies and adult learning principles.
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 Experience in managing training content and platforms / systems.
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 Excellent stakeholder management and communication skills.
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 Ability to design and implement talent development programs.
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 Strong organizational and project management skills.
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 High fluency or advanced level of English is a must
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 <li>
 Openness to cooperating with dispersed teams and working across time zones.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
 
</div>

Asst. L&D Manager

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