brand operations manager

P and S

P&amp;S is a growing dessert and beverage brand specializing in milkshakes, sweets, and youth-focused experiences. We are currently restructuring and looking for a strong leader to elevate the brand, increase sales, improve operations, and manage the team effectively.This is a high-impact role designed for someone confident in their ability to drive revenue and deliver measurable results.Role OverviewWe are seeking a results-driven Brand &amp; Operations Manager who will:<ul><li>Increase sales across all outlets</li><li>Implement creative ideas to boost brand visibility and revenue</li><li>Manage and motivate staff</li><li>Improve operational efficiency</li><li>Introduce new revenue channels (events, partnerships, promotions, etc.)</li><li>Reduce costs and improve profitability</li></ul>This role is fully performance-based (percentage model). There is no fixed salary. The candidate will earn based on results achieved.Accommodation and transportation can be provided if required.Key Responsibilities<ul><li>Develop and execute sales growth strategies</li><li>Analyze daily/weekly sales performance and take corrective action</li><li>Manage staff schedules, performance, and discipline</li><li>Implement marketing and promotional campaigns</li><li>Improve customer experience and service quality</li><li>Control inventory and reduce wastage</li><li>Create partnerships with schools, events, malls, and play areas</li><li>Build systems and SOPs for better performance</li></ul>Compensation Structure<ul><li>Percentage-based earnings (to be agreed based on scope and targets)</li><li>No fixed salary</li><li>Accommodation and transportation may be provided</li></ul>This position is ideal for someone confident in their ability to grow revenue and willing to be rewarded based on performance.Ideal Candidate<ul><li>Strong background in F&amp;B operations or retail management</li><li>Proven experience in increasing sales</li><li>Entrepreneurial mindset</li><li>Strong leadership and team management skills</li><li>Comfortable working under pressure</li><li>Cost-control and operational awareness</li><li>Highly motivated and performance-driven</li></ul>Job Type: Part-timePay: QAR500.00 - QAR501.00 per weekExpected hours: 30 &ndash; 35 per week

Brand Growth & Operations Manager (Commission-Based)

Al Taraf Trading LLC

Taraf Group is looking for an experienced Brand Operations &amp; Experience Manager to oversee daily operations, events, system coordination, and brand execution across a portfolio of growing concepts including specialty coffee, roastery products, dessert brands, and modern F&amp;B experiences.This is a dynamic role for someone who can manage on-ground execution, coordinate creative initiatives, and ensure smooth operations across multiple branches and pop-ups.Role OverviewYou will work closely with the Founder to ensure all brands operate smoothly, activations are executed professionally, systems are updated, and the overall customer experience reflects high standards.Brands include: Akiro, Pull, Unfolded, ChillCha Matcha, Berry Roastery, and upcoming concepts.Key ResponsibilitiesBranch Operations &amp; Quality Control<ul><li>Visit branches regularly to ensure smooth operations.</li></ul><ul><li>Monitor cleanliness, uniforms, service flow, and POS readiness.</li></ul><ul><li>Report operational issues and follow up on improvements.</li></ul>Events, Pop-Ups &amp; Government Coordination<ul><li>Arrange logistics for activations and collaborations.</li></ul><ul><li>Coordinate meetings and follow up with entities and partners.</li></ul><ul><li>Ensure all event requirements and checklists are completed.</li></ul>POS &amp; Integrator Management<ul><li>Add and update menu items in POS systems.</li></ul><ul><li>Maintain Talabat, Noon, and web menus.</li></ul><ul><li>Ensure pricing, descriptions, and availability are accurate.</li></ul>Brand &amp; Creative Coordination<ul><li>Brief designers and photographers.</li></ul><ul><li>Organize shoots and creative deliverables.</li></ul><ul><li>Maintain consistency across all brand touchpoints.</li></ul>Supplier &amp; Operational Coordination<ul><li>Follow up on supplier orders and packaging needs.</li></ul><ul><li>Coordinate delivery schedules with teams.</li></ul>Customer Experience &amp; Communications<ul><li>Monitor emails and incoming opportunities.</li></ul><ul><li>Manage customer complaints professionally.</li></ul><ul><li>Prepare weekly feedback summaries.</li></ul>Requirements<ul><li>Experience in F&amp;B operations, hospitality, or multi-brand retail.</li></ul><ul><li>Strong organizational and communication skills.</li></ul><ul><li>Comfortable working on-site during events and branch visits.</li></ul><ul><li>Knowledge of POS systems and delivery platforms is a plus.</li></ul><ul><li>Ability to multitask in a fast-paced environment.</li></ul>What We Offer<ul><li>Opportunity to work directly with a founder-led growing group.</li></ul><ul><li>Exposure to multiple brands and creative projects.</li></ul><ul><li>Dynamic environment with strong growth potential.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Brand Operations & Experience Manager – Multi-Brand F&B

A Holding Co WLL

The Brand Manager is the guardian of the brand across all touchpoints. This role ensures brand consistency, commercial alignment, and execution excellence across operations, marketing, product, and guest experience. The Brand Manager translates brand vision into clear systems, standards, and performance.Scope of Role<ul><li>Brand strategy, positioning, and guardianship</li><li>Cross-functional alignment (Operations, Marketing, Culinary, Supply Chain)</li><li>Product, menu, and concept governance</li><li>Guest experience and brand standards</li><li>Performance monitoring and continuous improvement</li></ul>Key Performance Measures<ul><li>Brand consistency scores across locations</li><li>Guest feedback, reviews, and brand sentiment</li><li>Successful execution of campaigns and launches</li><li>Menu and product performance</li><li>Alignment between brand intent and operational delivery</li></ul>Brand Governance Responsibilities<ul><li>Own and enforce brand standards, tone of voice, and visual identity</li><li>Approve brand-facing materials and initiatives</li><li>Ensure all locations operate within brand guidelines</li><li>Act as final escalation point for brand deviations</li></ul>Core Responsibilities<ul><li>Brand Strategy &amp; Standards</li><li>Define and maintain brand positioning and guidelines</li><li>Ensure consistent brand execution across all locations</li><li>Translate brand vision into operationally executable standards</li><li>Review and refine brand systems as the business scales</li></ul>Product &amp; Menu Alignment<ul><li>Oversee menu structure, naming, and positioning with Head Chef</li><li>Approve new product launches and limited-time offers</li><li>Ensure product storytelling aligns with brand narrative</li><li>Monitor menu performance and guest response</li></ul>Cross-Functional Leadership<ul><li>Align Marketing, Operations, and Culinary teams under one brand vision</li><li>Support Store Managers in delivering brand standards daily</li><li>Resolve conflicts between brand intent and operational reality</li><li>Act as brand decision-maker during operational trade-offs</li></ul>Guest Experience &amp; Feedback<ul><li>Monitor reviews, social feedback, and guest insights</li><li>Identify recurring issues affecting brand perception</li><li>Drive corrective actions with relevant teams</li><li>Champion guest-first thinking across the business</li></ul>Performance &amp; Continuous Improvement<ul><li>Track brand KPIs and execution quality</li><li>Lead quarterly brand reviews</li><li>Identify opportunities for refinement and growth</li><li>Support scalability and franchising readiness</li></ul>Required Knowledge &amp; Skills<ul><li>Strong brand and commercial acumen</li><li>Experience in F&amp;B or hospitality brand management</li><li>Ability to balance creativity with operational discipline</li><li>Strong leadership and stakeholder management</li><li>Data-driven decision making</li></ul>Training &amp; Development<ul><li>Brand systems and governance training</li><li>Leadership and strategic planning development</li><li>Ongoing market and trend exposure</li></ul>Authority &amp; Escalation<ul><li>Final authority on brand standards and brand execution systems</li><li>Approve or reject brand-facing initiatives and materials</li><li>Escalate strategic risks, repeated brand breaches, or reputational issues to Ownership</li></ul>Job Type: Full-time

Brand Manager

Trivium

Brand Manager (Operations & Customer Experience): 
Company: Silly Goose & Troop
 Location: Fully Remote
 Work Hours: 8:00 AM – 5:00 PM Pacific Time (full-time)
 Contract Type: 1099 Contractor
 Compensation: ~$2,000/month + performance-based annual bonus
 Experience Level: 3–5 years
 
About the Companies: 
Silly Goose and Troop are fast-growing e-commerce brands in the supplements and non-alcoholic beverage space, selling primarily through Amazon, TikTok, retail, and additional digital channels. The team is lean, execution-focused, and looking for a highly organized operator who can take ownership of day-to-day brand operations, customer experience, and administrative workflows.
 
Role Overview: 
We’re hiring a hands-on Brand Manager (Operations & Customer Experience) to support both brands across e-commerce, customer support, fulfillment coordination, and internal operations.
 This is not a traditional brand marketing role. It is an execution-heavy, cross-functional position designed to offload operational, administrative, and customer-facing responsibilities from the founders while ensuring smooth day-to-day brand performance across channels.
 The ideal candidate is highly organized, proactive, tech-savvy, and motivated to grow long-term with the company.
 
Key Responsibilities: 
Customer Experience & Support: 
<ul>
<li>Own and manage all customer service communications across channels</li>
<li>Resolve inquiries, complaints, refunds, replacements, and subscription issues</li>
<li>Track deliveries and open claims with carriers; manage investigations and follow-ups</li>
<li>Maintain a detailed log of customer issues and resolutions</li>
</ul>
E-commerce & Platform Operations: 
<ul>
<li>Create and manage orders across Shopify, Amazon, and TikTok fulfillment workflows</li>
<li>Monitor inventory, subscriptions, and fulfillment exceptions</li>
<li>Pull and analyze reports across sales platforms</li>
<li>Manage out-of-stock workflows and operational follow-ups</li>
</ul>
Wholesale & Distribution: 
<ul>
<li>Coordinate wholesale orders across direct, online, and broker channels</li>
<li>Track shipments and delivery confirmations</li>
<li>Maintain relationships and follow up with accounts for reorders</li>
<li>Support vendor outreach and distribution expansion</li>
</ul>
Operations & Logistics: 
<ul>
<li>Monitor internal operations hub (inventory, tracking, fulfillment data)</li>
<li>Liaise with warehouses to resolve issues and submit support tickets</li>
<li>Manage invoices and ensure weekly payment tracking</li>
<li>Support calendar management and administrative coordination</li>
</ul>
Influencer & Affiliate Coordination: 
<ul>
<li>Manage affiliate and influencer tracking sheets</li>
<li>Coordinate outreach, follow-ups, and content workflows</li>
<li>Maintain ongoing relationships with partners</li>
</ul>
Requirements: 
Required Experience & Skills: 
<ul>
<li>3–5 years in e-commerce operations, brand operations, project management, or similar</li>
<li>Hands-on experience with:</li>
<li>Amazon Seller Central</li>
<li>Shopify</li>
<li>TikTok commerce workflows</li>
<li>Strong project management and operational execution skills</li>
<li>Advanced organizational and administrative capability</li>
<li>Ability to troubleshoot independently and solve problems quickly</li>
</ul>
Tools & Platforms: 
Proficiency required in: 
<ul>
<li>Google Workspace (Docs, Sheets, Drive)</li>
<li>Slack</li>
<li>Amazon Seller Central & Shopify</li>
</ul>
Nice to have
 <ul>
<li>ClickUp</li>
<li>Asana</li>
</ul>
Ideal Candidate Profile: 
<ul>
<li>Detail-oriented and highly structured</li>
<li>Comfortable managing multiple workflows simultaneously</li>
<li>Strong communicator and proactive problem solver</li>
<li>Thrives in fast-moving, entrepreneurial environments</li>
<li>Interested in long-term growth with a scaling brand (not a short-term stepping-stone role)</li>
<li>Able to work Pacific Time hours consistently</li>
</ul>
Benefits: 
Work Hours: 8:00 AM – 5:00 PM Pacific Time (full-time)
 Contract Type: 1099 Contractor
 Compensation: ~$2,000/month + performance-based annual bonus
 Experience Level: 3–5 years

Operations Coordinator

Little Scissors Kids Salon 

Position:Brand Operations &amp; Market Entry Lead (UAE)We are seeking a Brand Operations &amp; Market Entry Lead to support the entry of a premium European personal care / men&rsquo;s grooming brand into the UAE market. This is a core, early‑stage role responsible for local execution and day‑to‑day operations of the brand. The role will work closely with the European HQ and local partners and will be accountable for the overall progress and results of the market entry. There is a clear growth path into a regional operations leadership role as the business scales.Key Responsibilities:-Lead the overall execution of the brand&rsquo;s market entry and local rollout in the UAE.- Act as the main point of contact with European HQ, local distributors, salons/retail channels, and third‑party vendors.- Drive execution of product launches, channel activation, pop‑ups, and brand activations.- Coordinate operational matters including product registration, regulatory compliance, materials, and localization.Candidate Profile:-5 years of experience in brand operations, market entry, or commercial operations- Experience in beauty, personal care, FMCG, or premium consumer brands is strongly preferred.- Proven experience launching brands or projects from 0 to 1.- Fluent in English and Arabic.Job Type: Full-time

Brand Operations & Market Entry Lead (UAE)

The Brand Manager is the guardian of the brand across all touchpoints. This role ensures brand consistency, commercial alignment, and execution excellence across operations, marketing, product, and guest experience. The Brand Manager translates brand vision into clear systems, standards, and performance.Scope of Role<ul><li>Brand strategy, positioning, and guardianship</li><li>Cross-functional alignment (Operations, Marketing, Culinary, Supply Chain)</li><li>Product, menu, and concept governance</li><li>Guest experience and brand standards</li><li>Performance monitoring and continuous improvement</li></ul>Key Performance Measures <ul><li>Brand consistency scores across locations</li><li>Guest feedback, reviews, and brand sentiment</li><li>Successful execution of campaigns and launches</li><li>Menu and product performance</li><li>Alignment between brand intent and operational delivery</li></ul>Core Responsibilities:<ul><li>Brand Strategy &amp; Standards</li><li>Product &amp; Menu Alignment</li><li>Cross-Functional Leadership</li><li>Performance &amp; Continuous Improvement</li></ul>Required Knowledge &amp; Skills<ul><li>Strong brand and commercial acumen</li><li>Experience in F&amp;B or hospitality brand management</li><li>Ability to balance creativity with operational discipline</li><li>Strong leadership and stakeholder management</li><li>Data-driven decision making</li></ul>Training &amp; Development <ul><li>Brand systems and governance training</li><li>Leadership and strategic planning development</li><li>Ongoing market and trend exposure</li></ul>Authority &amp; Escalation<ul><li>Final authority on brand standards and brand execution systems</li><li>Approve or reject brand-facing initiatives and materials</li><li>Escalate strategic risks, repeated brand breaches, or reputational issues to Ownership</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What are your salary expectations?</li></ul>

Branch Manager

ICON Eyecare

<div><h1 class="jobSectionHeader">Senior Marketing Manager</h1>
The Senior Marketing Manager owns the strategy and channel execution that drives new patient acquisition and provider reputation across EVP Eyecare&rsquo;s multi-state footprint. This is the demand generation and brand stewardship role &mdash; patient-facing and market-facing &mdash; supporting all practices and brands across Colorado, Texas, and Arizona. Reporting to the SVP of Growth, success in this role is defined by consistent new patient volume growth across all markets, differentiated provider profiles that help patients find and choose the right provider, and new location or service line launches that hit volume targets within 90&ndash;120 days.
This position manages the Marketing Manager, partners closely with the Senior Marketing Operations Manager and Physician Relations leader and collaborates with regional operations and clinic teams. The Senior Marketing Manager is the connective tissue between brand strategy and field execution &mdash; ensuring campaigns hit at every stage of the funnel: awareness, engagement, qualified leads, and conversions. This role operates as both a strategic planner and hands-on executor, with real ownership over regional plan development and day-to-day campaign and marketing programs delivery.<h2 class="jobSectionHeader">
Key Responsibilities</h2>
Leadership &amp; Strategic Planning<ul><li>
Partner with the SVP of Growth and regional operations leadership to develop marketing plans, campaigns, and tactics that meet EVP&rsquo;s network of practice&rsquo;s needs across Colorado, Texas, and Arizona.</li><li>
Serve as EVP&rsquo;s internal brand champion &mdash; the go-to resource for marketing guidance, direction, and consistent brand execution across the organization.</li><li>
Directly manage and mentor the Marketing Manager, providing clear direction, ownership and project delegation, professional development, and performance accountability</li><li>
Collaborate with the Senior Marketing Operations Manager to align strategy with technology, process, and performance tracking &mdash; with shared ownership of digital agency management, regional performance reporting, and digital marketing and experience, and reputation management.</li><li>
Partner with the Physician Relations leader on referral network growth and physician engagement programs.</li></ul>
Regional Marketing Management<ul><li>
Act as the primary marketing point of contact and regional &ldquo;account manager&rdquo; for operations leaders, partnership development teams, and patient care staff across Colorado, Texas, and Arizona &mdash; owning marketing requests, stakeholder reporting, and program implementation.</li><li>
Develop and execute multi-channel regional marketing strategies and plans &mdash; including direct-to-patient campaigns and support of referral network education programs &mdash; ensuring alignment with clinic-level capacity, service line priorities, and business goals.</li><li>
Manage marketing agency and vendor relationships including media, content, PR and creative partners.</li><li>
Lead marketing support for new clinic integrations, go to market launches, and provider onboarding and offboarding.
</li><li>Build strong relationships with practices and leaders to understand and respond to their unique marketing needs</li></ul>
Campaign Development &amp; Execution<ul><li>
Brief, manage, and optimize digital marketing agency partners in collaboration with the Senior Marketing Operations Manager &mdash; covering paid search, paid social, SEO/GEO, content, and creative.</li><li>
Create and manage marketing briefs, content calendars, and collateral requests, coordinate delegation and deadlines across internal teams and partners.</li><li>
Oversee patient acquisition funnels from first touch through booked appointment, optimizing conversion opportunities at every stage.</li><li>
Support the implementation and adoption of marketing CRM and automation tools.</li><li>
Lead online reputation strategy across Google, Healthgrades, and provider listing platforms &mdash; driving review response programs, provider profile accuracy, and patient feedback initiatives. (Note: reputation management platform administration and enterprise reporting are owned by the Senior Marketing Operations Manager; this role owns the strategy, response, and provider-level execution with the marketing manager)</li><li>
Communicate new campaign launches and tracking processes consistently to regional call center and care coordinator teams.</li></ul>
Creative, Collateral &amp; Vendor Management<ul><li>
Oversee creative and collateral systems including vendor selection and management &mdash; ensuring scalable, cost-effective production of marketing assets across all EVP brands</li><li>
Manage digital patient experience and UX/UI initiatives in cross-collaborative ownership with the Senior Marketing Operations Manager</li><li>
Manage Marketing Manager to execute all patient education materials, clinic collateral, and in-market materials, ensuring brand consistency and effective ordering and fulfillment processes.</li><li>
Provide training and ongoing support on tools, platforms, and brand standards.</li><li>
Support department-wide campaign rollouts, brand trainings, and process improvement initiatives.</li></ul>
Budget Management &amp; Performance<ul><li>
Manage regional marketing budgets in collaboration with the SVP of Growth, allocating spend across channels and markets for maximum impact.</li><li>
Own regional performance reporting and stakeholder account management &mdash; interpreting data from Marketing Ops dashboards and delivering monthly regional reports to leadership with clear KPIs, focus areas, and recommendations.</li><li>
Apply a test-and-learn approach to campaign optimization &mdash; identifying what works, reallocating budget accordingly, and continuously improving results.</li></ul>
<h2 class="jobSectionHeader">Qualifications</h2>
Required<ul><li>
Bachelor&rsquo;s degree in Marketing, Communications, Business, or comparable field</li><li>
7+ years of in-house or agency marketing management experience, including direct team leadership.</li><li>
Multi-site, multi-brand marketing management experience required.</li><li>
Strong digital marketing expertise: paid search, paid social, SEO/GEO, content, email, and marketing automation &mdash; with hands-on agency management experience.</li><li>
Healthcare marketing experience strongly preferred.</li><li>
Budget management, vendor selection, and agency management experience required.</li><li>
Proven analytics capabilities &mdash; comfortable translating campaign data and KPIs into actionable business insights and clear stakeholder communications</li><li>
Exceptional written and verbal communication skills; able to present clearly to leadership and operational partners.</li><li>
Strong creative project management skills with the ability to manage competing priorities, vendors, and timelines across multiple markets simultaneously.</li><li>
Highly collaborative, proactive, and solutions-oriented &mdash; thrives in a fast-paced, growth-focused environment.</li><li>
Strong organizational and asset management experience</li><li>
Experience working across multiple geographic markets.</li></ul>
Preferred<ul><li>
Experience in multi-site healthcare marketing, ophthalmology, or another specialty care</li><li>
Experience managing multiple brand identities within a single marketing function.</li><li>
Experience supporting new market or service line launches or clinic integrations.</li><li>
Familiarity with collateral management systems, creative vendor management, and digital patient experience platforms</li></ul><h2 class="jobSectionHeader">
Why EVP</h2><ul><li>
Lead marketing for a growing, multi-state ophthalmology group with real scope and autonomy.</li><li>
Meaningful work: helping impact more patients&rsquo; lives through better vision and outstanding patient experiences and creating more access high-quality eye care.</li><li>
Seat at the marketing leadership table &mdash; partnering with the SVP of Growth on strategy, execution, and ROI
</li><li>Collaborative team environment with strong cross-functional relationships across clinical, operations, and growth teams</li></ul></div>

Senior Marketing Manager

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