brokerage manager

AMS Solutions

We&rsquo;re Hiring: Freight Brokerage Manager USA MarketJoin our expanding logistics &amp; freight team as a Freight Brokerage AgentsSalary Range: 75,000 &ndash; 150,000 (based on experience)Perks &amp; Benefits: Medical Allowance* Paid Annual Leaves* Fuel Allowance* 660cc Car**after probation period Career Growth OpportunitiesRequirements: &#9989;Must have prior experience in Truck Dispatching Strong communication &amp; negotiation skills Ability to handle pressure &amp; multitask Proficiency with dispatch/logistics software (preferred)Onsite Position (Not Remote)Location: DHA Phase 6 Khy e Ittehad Karachi Contact: +1 929 465 2604Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs75,000.00 - Rs150,000.00 per monthWork Location: In person

Freight Brokerage Manager USA Market

Know your yoga

Company DescriptionLGOA is a global supplier of transport solutions located in Mohali district. As a flexible and dedicated logistics service partner, we collaborate with our clients to create customized solutions that add significant value to their business operations.Role DescriptionThis is a full-time on-site role for a Logistics Freight Broker Manager / Team Lead. The role involves overseeing freight brokerage operations, managing customer service, dispatching, and account management tasks on a daily basis in Mohali district.Qualifications<ul><li>Freight Brokerage and Brokerage skills</li><li>Customer Service and Account Management skills</li><li>Dispatching operations proficiency</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and leadership abilities</li><li>Problem-solving and decision-making capabilities</li><li>Experience in the logistics or transportation industry</li><li>Bachelor's degree in a related field is preferred</li></ul>Job Type: Full-timePay: &#8377;50,000.00 - &#8377;100,000.00 per monthBenefits:<ul><li>Paid sick time</li></ul>Work Location: In person

Logistic Freight Broker Manager / Team Lead

Best Internation Resources

Job Summary:The Team Manager &ndash; Freight Brokerage Process is responsible for leading a team of freight brokers, dispatchers, and coordinators to ensure smooth, profitable, and compliant freight operations. The role focuses on performance management, process improvement, customer satisfaction, and maintaining strong relationships with carriers and shippers. The manager will oversee the end-to-end brokerage cycle&mdash;from load acquisition to delivery and settlement&mdash;ensuring operational excellence and profitability.Key Responsibilities:Team Leadership &amp; Performance Management<ul><li>Supervise, mentor, and motivate a team of freight brokerage professionals.</li><li>Set daily, weekly, and monthly performance goals aligned with company KPIs.</li><li>Conduct regular team meetings, training sessions, and performance reviews.</li><li>Monitor load counts, gross margins, and overall team productivity.</li><li>Foster a culture of accountability, collaboration, and customer-centric service.</li></ul>Operational Oversight<ul><li>Oversee end-to-end freight movement, ensuring timely pickup and delivery.</li><li>Manage load posting, carrier assignment, and real-time tracking.</li><li>Ensure compliance with FMCSA and company operational standards.</li><li>Resolve escalations related to shipment delays, rate disputes, or carrier issues.</li><li>Maintain operational dashboards and report performance metrics to management.</li></ul>Carrier &amp; Customer Relations<ul><li>Develop and maintain relationships with key carriers, shippers, and vendors.</li><li>Negotiate competitive rates and ensure profitable load execution.</li><li>Support brokers in resolving customer or carrier concerns professionally.</li><li>Work with the sales and customer service teams to improve retention and satisfaction.</li></ul>Process Optimization &amp; Reporting<ul><li>Analyze operational data to identify inefficiencies and implement process improvements.</li><li>Maintain data accuracy within the TMS (Transportation Management System).</li><li>Prepare performance reports highlighting team KPIs, revenue, and cost analysis.</li><li>Collaborate with management to implement new tools, technologies, or workflow enhancements.</li></ul>Training &amp; Compliance<ul><li>Train new team members on freight brokerage operations, software tools, and compliance requirements.</li><li>Ensure all team members follow company policies and industry regulations.</li><li>Maintain updated knowledge of market trends, freight rates, and transportation laws.</li></ul>Qualifications &amp; Skills:<ul><li>Education: Bachelor&rsquo;s degree preferred (Business, Supply Chain, Logistics, or related field).</li><li>Experience: Minimum 3&ndash;5 years in freight brokerage or logistics operations, including 1&ndash;2 years in a team lead or managerial role.</li><li>Technical Skills:</li><li>Proficiency in load boards (DAT, Load Link , Truckstop, etc.) and TMS platforms.</li><li>Strong Microsoft Excel and reporting capabilities.</li><li>Soft Skills:</li><li>Excellent leadership and communication abilities.</li><li>Strong negotiation and problem-solving skills.</li><li>Analytical mindset with attention to detail.</li><li>Ability to work under pressure and meet targets.</li></ul>Key Performance Indicators (KPIs):<ul><li>Total loads booked and delivered by the team.</li><li>Gross profit margins per load and per broker.</li><li>Customer and carrier retention rates.</li><li>On-time performance percentage.</li><li>Compliance and documentation accuracy.</li><li>Employee satisfaction and turnover rates.</li></ul>Work Environment:<ul><li>Fast-paced, collaborative logistics setting.</li><li>Requires flexibility to handle time-sensitive shipments and customer demands.</li><li>May include extended hours or weekend work based on operational needs.</li></ul>Job Type: Full-timePay: &#8377;640,000.00 - &#8377;1,200,000.00 per year

Team Manager - Freight Brokerage Process

Signify

<div>
 
 About Signify
 
 
 
 Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
 
 
 At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
 
 
 Join us, and together, we&rsquo;ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
 
 
 
 More About The Role
 
 
 
 This is an exciting job opportunity for you to light the way as a
 
 MEA Customs Manager
 
 in
 
 Cairo, Egypt
 
 with Signify.
 
 
 As a key member of the EMEA Trade &amp; Customs department, this role drives Customs and Trade Compliance excellence across the Middle East &amp; Africa to support seamless business execution.
 
 
 
 Monitor MEA Customs Compliance
 
 
 
 <ul>
 <li>
 HS classification: support HS code determination for the region and audit correct use at clearance. Drive process enhancement with all stakeholders.
 </li>
 <li>
 Customs brokerage: manage the customs brokerage regional network with support of logistics teams. Guarantee performance and compliance of brokerage via strong post-entry auditing and business reviews.
 </li>
 <li>
 Audits: be the primary point of contact in case of customs authorities&rsquo; audit across the region.
 </li>
 <li>
 Origin: ensure compliant use of Free Trade Agreement benefits by the MEA entities.
 </li>
 <li>
 Export control: implement in the region the guidelines the Global Export Control &amp; Sanctions Manager
 </li>
 <li>
 Procedures: ensure the documentation of necessary procedures to guarantee the compliance of customs operations. Alignment with key stakeholders on key trade compliance related processes and procedures and continues monitoring business awareness and compliance.
 
 
 </li>
 </ul>
 
 Support MEA organization customs needs
 
 
 
 Provide regional customs legislation mastery to support business and logistics teams:
 
 
 <ul>
 <li>
 Authorization and customs facilitation: ensure manufacturing plants and commercial entities can enjoy the latest facilitations allowed by local regulations.
 </li>
 <li>
 Special flows: support local organizations with their customs-related needs for samples, returns, etc.
 </li>
 <li>
 Flow engineering: participate in flows setup with other stakeholders of the company, advising on customs prerequisites.
 </li>
 <li>
 Direct flows initiative: providing customs knowledge and support where needed.
 
 
 </li>
 </ul>
 
 Duty reliefs
 
 
 
 <ul>
 <li>
 Free Trade Agreements: drive initiative for import duty savings in compliance with regulation. Export: enhance product eligibility to FTA in collaboration with procurement and plant management.
 </li>
 <li>
 Customs regimes: assess any possibility of duty optimization for manufacturing plants and distribution centers by leveraging customs regimes use (bonded warehouse, productive regimes, inward/outward processing).
 
 
 </li>
 </ul>
 
 Reporting &amp; finance needs
 
 
 
 <ul>
 <li>
 Reporting: guarantee the collection of comprehensive duty reporting from brokers, enabling product-based analysis.
 </li>
 <li>
 Finance needs: ensure proper reporting to finance to enable monitoring of duty and brokerage associated costs.
 
 
 </li>
 </ul>
 
 More About You
 
 
 
 While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
 
 
 <ul>
 <li>
 Minimum 7-10 years of experience in a customs department.
 </li>
 <li>
 Advanced data analysis skills to support reporting and duty optimization
 </li>
 <li>
 Communication skills and ability to partner with many departments within the company but also to communicate with customs authorities.
 </li>
 <li>
 English and Arabic are a must.
 
 
 </li>
 </ul>
 
 Everything we&rsquo;ll do for you
 
 
 
 You can grow a lasting career here. We&rsquo;ll encourage you, support you, and challenge you. We&rsquo;ll help you learn and progress in a way that&rsquo;s right for you, with coaching and mentoring along the way. We&rsquo;ll listen to you too, because we see and value every one of our 30,000+ people.
 
 
 We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
 
 
 
 List The Benefits Here
 
 
 
 Come join us, and together we can light the way.
</div>

MEA Customs Manager

Rural Mutual Insurance Company

<div>The manager of insurance brokerage operations is responsible for leading and managing a team of insurance professionals to ensure the efficient operation of Rural Mutual Insurance's brokerage department. The successful candidate will oversee the day-to-day operations of the brokerage department, including sales, customer service, staff development, and compliance. Based in our Madison corporate office, there is a potential for a hybrid work arrangement. If you are passionate about leadership and are ready to take the next step, we'd love to hear from you.
Compensation:
$70,000 - $90,000 yearly
Responsibilities:<ul><li>
Lead and manage the brokerage team to achieve the department's goals and objectives.</li><li>
Monitor and evaluate the performance of the team to ensure efficient and effective operations and provide feedback to improve performance when necessary.</li><li>
Develop and implement strategies to improve our customer service, processes, agent partnerships, and CRM capabilities while increasing premium and commission revenue.</li><li>
Ensure the department complies with all applicable regulations and company policies.</li><li>
Develop and maintain relationships with agents and outside partnerships to ensure the department's success.</li><li>
Train team members regarding product knowledge, procedures, and customer service.</li><li>
Monitor market trends and provide recommendations to the Director of Statewide Services, Inc.</li><li>
Develop and implement policies and procedures to improve the efficiency and effectiveness of the department.</li><li>
Conduct regular meetings with the team to discuss performance, client needs, procedure enhancements, and sales trends.</li><li>
Ensure all documentation and reporting are accurate and up to date.</li><li>
Other duties as assigned.</li></ul>
Qualifications:<ul><li>
Bachelor's degree in business, finance, or a related field.</li><li>
At least 5 years of experience in brokerage or a non-standard market.</li><li>
Property &amp; Casualty license in the state of Wisconsin is required. Licensing in other states, as required by the brokerage firm, will need to be completed within 6 months of assuming this role.</li><li>
Strong leadership, communication, and interpersonal skills.</li><li>
Excellent knowledge of non-standard products, markets, and regulations.</li><li>
Has a track record of exceeding goals successfully.</li><li>
Implements ideas that improve processes and performance.</li><li>
Develops others through coaching, feedback, exposure, and stretch assignments.</li><li>
Considers all relevant factors and uses appropriate decision-making criteria and principles.</li><li>
Ability to analyze market trends and provide recommendations to the Director of Statewide Service.</li><li>
Strong organizational and planning skills.</li><li>
Excellent attention to detail and ability to multitask.</li><li>
Ability to work in a fast-paced, dynamic environment, under pressure, and meet tight deadlines.</li><li>
Bilingual abilities (Spanish, Hmong, etc.) are a plus.</li></ul>
About Company 
What You'll Love About Rural Mutual Insurance:
We are a leading property and casualty insurance company based in Wisconsin, well known for our financial strength and longevity in the insurance industry. Our reputation in the marketplace ensures stability and opens up numerous growth opportunities for our employees.
We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff, our agents, and our customers. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do.
We believe in a healthy work/life balance and, to that end, offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401(k) plan, and generous time off benefits.</div>

Manager Insurance Brokerage Operation

Expeditors

<div>Company Description 
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! 
Job Description 
Major Tasks &amp; Responsibilities:
(include but not limited to)<ul><li>
Ensure smooth and timely process flow of customs files.</li><li>
Ensure accurate and timely data entry into our operational system and billing.</li><li>
Track and trace customs files as required. This can be either internally via exp.o or externally via carrier websites or by telephone to carrier offices</li><li>
Interact with our customers in arranging their customs brokerage process meeting customer service standards</li><li>
Contribute to maintaining good relationships with service providers</li><li>
Meet compliance at all times with internal and external regulations in accordance with government regulations</li><li>
Understand customs department process flow, looking for best practices to improve operational efficiency and productivity</li><li>
Ensure all customers standard operating procedures are in place and updated</li><li>
Meet KPI standards in accordance with the Company&rsquo;s procedure</li><li>
Verify and ensure documents are timely sent to customer for customs purposes.</li><li>
Overseas communications, timely responses to emails and requests (internal and external)</li><li>
Escalation of problems with management when necessary</li><li>
Meets company standards of 52 hours training per year</li><li>
Attend training classes when required</li><li>
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.</li></ul> 
Qualifications<ul><li> 
Qualifications
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.</li><li>
Having Brokerage B Licence ( Preferentially)</li><li>
Proactive, strong organizational skills.</li><li>
Good computer skills (Excel, Word, MS office).</li><li>
Fluent in English.</li><li>
Turkish is a must.</li><li>
A university degree in logistics or international trade is prefered.</li><li>
Understanding shipment documentation process is a plus.</li><li>
Previous customer service experience is a plus.</li></ul>
Reporting Structure 
<ul><li>
Customs Brokerage Lead Agent, Supervisor and Manager</li></ul> 
Additional Information 
Expeditors offers excellent benefits:<ul><li>
Paid Vacation, Holiday, Sick Time</li><li>
Health Plan: Medical</li><li>
Life Insurance</li><li>
Employee Stock Purchase Plan</li><li>
Training and Personnel Development Program</li><li>
Growth opportunities within the company</li><li>
Employee Referral Program Bonus</li></ul></div>

Operation Customer Service Agent for Customs

<div>
 
 Company Description
 
 
 
 We take care of our employees, and they take care of our customers!
 
 
 Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
 
 
 Our Mission
 
 
 We recruit, train, and retain the very best logistics and technical experts the world over.
 
 We love to promote from within
 
 - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
 
 
 
 Job Description
 
 
 
 
 Major Tasks &amp; Responsibilities:
 
 
 
 (include but not limited to)
 
 
 <ul>
 <li>
 Ensure smooth and timely process flow of customs files.
 </li>
 <li>
 Ensure accurate and timely data entry into our operational system and billing.
 </li>
 <li>
 Track and trace customs files as required. This can be either internally via exp.o or externally via carrier websites or by telephone to carrier offices
 </li>
 <li>
 Interact with our customers in arranging their customs brokerage process meeting customer service standards
 </li>
 <li>
 Contribute to maintaining good relationships with service providers
 </li>
 <li>
 Meet compliance at all times with internal and external regulations in accordance with government regulations
 </li>
 <li>
 Understand customs department process flow, looking for best practices to improve operational efficiency and productivity
 </li>
 <li>
 Ensure all customers standard operating procedures are in place and updated
 </li>
 <li>
 Meet KPI standards in accordance with the Company&rsquo;s procedure
 </li>
 <li>
 Verify and ensure documents are timely sent to customer for customs purposes.
 </li>
 <li>
 Overseas communications, timely responses to emails and requests (internal and external)
 </li>
 <li>
 Escalation of problems with management when necessary
 </li>
 <li>
 Meets company standards of 52 hours training per year
 </li>
 <li>
 Attend training classes when required
 </li>
 <li>
 Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Qualifications
 
 
 </li>
 </ul>
 Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
 
 
 <ul>
 <li>
 Having Brokerage B Licence ( Preferentially)
 </li>
 <li>
 Proactive, strong organizational skills.
 </li>
 <li>
 Good computer skills (Excel, Word, MS office).
 </li>
 <li>
 Fluent in English.
 </li>
 <li>
 Turkish is a must.
 </li>
 <li>
 A university degree in logistics or international trade is prefered.
 </li>
 <li>
 Understanding shipment documentation process is a plus.
 </li>
 <li>
 Previous customer service experience is a plus.
 
 
 </li>
 </ul>
 
 Reporting Structure
 
 
 
 <ul>
 <li>
 Customs Brokerage Lead Agent, Supervisor and Manager
 
 
 </li>
 </ul>
 Additional Information
 
 
 Expeditors offers excellent benefits:
 
 
 <ul>
 <li>
 Paid Vacation, Holiday, Sick Time
 </li>
 <li>
 Health Plan: Medical
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Employee Stock Purchase Plan
 </li>
 <li>
 Training and Personnel Development Program
 </li>
 <li>
 Growth opportunities within the company
 </li>
 <li>
 Employee Referral Program Bonus
 </li>
 </ul>
</div>

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Operation Customer Service Agent for Customs

Operation Customer Service Agent for Customs