business analyst collections

Astra Tech

<div>
 
 
 
 Role Summary
 
 
 
 
 
 
 
 We are looking for a
 
 Business Analyst &ndash; Collections
 
 to drive data-led insights and strategies across our lending and collections functions. The role will focus on analyzing portfolio performance, identifying trends and risks, and developing actionable recommendations to improve recovery, reduce credit risk, and enhance operational efficiency. You will collaborate with cross-functional teams to translate data into strategy and support the design and optimization of collection processes.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Analyze data across the credit lifecycle to identify trends, risks, and opportunities in collections performance.
 </li>
 <li>
 Develop and maintain dashboards, reports, and KPIs to monitor portfolio health and recovery effectiveness.
 </li>
 <li>
 Partner with stakeholders in Credit, Collections, Risk, and Operations to define business requirements and translate them into actionable insights.
 </li>
 <li>
 Support the design and implementation of collection strategies and delinquency management frameworks.
 </li>
 <li>
 Conduct root cause analyses of portfolio performance issues and recommend corrective measures.
 </li>
 <li>
 Leverage BI and analytics tools (SQL, Power BI, Tableau, etc.) to generate insights and automate reporting.
 </li>
 <li>
 Ensure adherence to internal policies, regulatory guidelines, and industry best practices.
 </li>
 </ul>
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Proven experience as a
 
 Business Analyst
 
 within lending, credit, or collections functions.
 </li>
 <li>
 Strong understanding of the
 
 credit lifecycle
 
 , loan products, and collection processes.
 </li>
 <li>
 Hands-on expertise with
 
 BI and data analytics tools
 
 such as SQL, Power BI, and Tableau.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 </li>
 <li>
 Strong stakeholder management and collaboration abilities.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Finance, Economics, or a related field
 
 .
 </li>
 <li>
 Experience in
 
 fintech, banking, or NBFC
 
 environments preferred.
 </li>
 <li>
 Familiarity with
 
 credit bureau data
 
 and regulatory frameworks is an advantage
 </li>
 </ul>
 
 
</div>

Business Analyst – Collections

Concentrix

Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Join or sign in to find your next job Join to apply for the Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) role at Concentrix Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Join to apply for the Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) role at ConcentrixGet AI-powered advice on this job and more exclusive features.Job Title: Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods. Essential Functions/Core Responsibilities <ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations</li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment</li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities</li><li>Accountable for achieving individual training performance metrics</li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)</li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations</li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation</li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis</li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures </li></ul>Candidate Profile <ul><li>Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred</li><li>A bilingual English (B2+ level) and native Arabic speaker.</li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)</li><li>Strong communication skills, both written and verbal</li><li>Proficient in Microsoft Office</li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Self-starter, sense of urgency, and works well under pressure</li><li>Strong attention to detail</li><li>Sense of professionalism and ability to develop good relationships </li></ul>Career Framework Role Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Analyzes possible solutions using standard procedures and principles Builds knowledge of the organization, processes and customers Solves a range of straightforward problems Receives a moderate level of guidance and direction Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: ARE Abu Dhabi - Building Khaleej Area Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Education and Training</li><li> Industries IT Services and IT Consulting</li></ul>Referrals increase your chances of interviewing at Concentrix by 2x Sign in to set job alerts for "Instructor" roles. 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Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

Gini Talent

<div>
 
 
 Business Analyst
 
 
 
 
 Location:
 
 First 1&ndash;1.5 months on-site in Abu Dhabi, then 100% remote
 
 
 
 Language:
 
 Fluent English required
 
 
 
 
 
 We are looking for an experienced
 
 Business Analyst
 
 to join our team for an international project. The ideal candidate will have a strong analytical background, hands-on experience with next-generation AI systems, and the ability to work effectively in a cross-functional, global environment.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Analyze business needs, processes, and workflows to define clear and actionable requirements.
 </li>
 <li>
 Collaborate with technical teams to design and optimize solutions within Microservice Architecture frameworks.
 </li>
 <li>
 Work closely with stakeholders to assess business impacts, risks, and dependencies throughout the project lifecycle.
 </li>
 <li>
 Contribute to the development and enhancement of agentic AI systems such as UiPath, including automation and process optimization initiatives.
 </li>
 <li>
 Support the design and implementation of RAG (Retrieval-Augmented Generation) applications and LLM-based solutions.
 </li>
 <li>
 Ensure seamless communication between business and technical teams through well-structured documentation, reporting, and requirement specifications.
 </li>
 <li>
 Participate in workshops, on-site meetings, and remote sessions with international teams.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with strong English education; Fluent English is mandatory.
 </li>
 <li>
 Minimum 5 years of Business Analyst experience in complex, large-scale projects.
 </li>
 <li>
 At least 2 months of international living experience; ability to adapt to multicultural environments.
 </li>
 <li>
 Hands-on experience with agentic AI systems (e.g., UiPath).
 </li>
 <li>
 Knowledge of RAG applications, LLMs, and modern AI-driven solutions.
 </li>
 <li>
 Proven expertise in analyzing and supporting projects built on Microservice Architecture.
 </li>
 <li>
 Strong communication, analytical thinking, and problem-solving skills.
 </li>
 </ul>
 
 
 
 
 
 Work Model
 
 
 <ul>
 <li>
 First 1&ndash;1.5 months: On-site in Abu Dhabi.
 </li>
 <li>
 Following period: Fully remote.
 </li>
 </ul>
 
 
 
 
 
 Location
 
 
 <ul>
 <li>
 Initial on-site phase in Abu Dhabi; subsequent work 100% remote.
 </li>
 </ul>
</div>

Business Analyst

Dalil Information Technology | UAE

<div>
 
 
 About the Job
 
 
 
 
 
 
 
 Job Title:
 
 
 
 Lead Information Technology Business Analyst
 
 
 
 
 
 
 Department:
 
 
 
 Innovation and Technology
 
 
 
 
 
 
 Location:
 
 
 
 Abu Dhabi, UAE
 
 
 
 
 
 
 About the Company
 
 
 
 
 
 
 We are a dynamic and fast-growing IT company specialising in cutting-edge technology solutions for businesses of all sizes. As we continue to expand, we are seeking a highly skilled, detail-oriented, and motivated
 
 Lead Information Technology Business Analyst
 
 to join our team.
 
 
 
 Role Summary.
 
 
 
 
 
 
 As a
 
 Lead Information Technology Business Analyst
 
 at [Company Name], a leading AI and IT solutions provider based in the UAE, you will play a pivotal role in bridging the gap between business needs and technology solutions. You will work closely with internal teams, stakeholders, and clients to understand complex business requirements and translate them into actionable IT strategies, ensuring the successful design, implementation, and optimisation of technology solutions.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Collaborate with cross-functional teams to define, validate, and refine product roadmaps aligned with strategic objectives.
 </li>
 <li>
 Translate business goals into clear, actionable requirements, functional specifications, and user stories.
 </li>
 <li>
 Conduct market and competitor analysis to incorporate modern digital trends, automation, and AI-driven capabilities.
 </li>
 <li>
 Identify business and process gaps and recommend technology-enabled improvements using analytics and AI tools.
 </li>
 <li>
 Work closely with government and enterprise stakeholders to capture priorities, pain points, KPIs, and regulatory constraints.
 </li>
 <li>
 Develop wireframes, process models, and business cases using tools such as BPMN, UML, Figma, and Miro.
 </li>
 <li>
 Lead or actively participate in Agile ceremonies, including backlog grooming, sprint planning, and retrospectives.
 </li>
 <li>
 Operate effectively in fast-paced, product-oriented, and transformation-driven environments.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 
 
 
 <ul>
 <li>
 8+ years of experience in business analysis, product management, or digital transformation initiatives.
 </li>
 <li>
 Proven leadership in delivering large-scale digital transformation programs, preferably in government environments.
 </li>
 <li>
 Strong understanding of AI/ML integration within enterprise and government digital platforms.
 </li>
 <li>
 Strong experience in leading teams, managing senior stakeholders, and driving cross-functional alignment to ensure program success, ensuring that all parties are aligned with the digital transformation vision.
 </li>
 <li>
 Excellent communication, strategic planning, and road map ownership skills
 </li>
 </ul>
 
 
 
 
 
 Mandatory Requirements
 
 
 
 
 
 <ul>
 <li>
 
 Native Arabic speaker with full professional fluency in English (written and verbal).
 
 </li>
 <li>
 
 Previous experience working on government projects is mandatory.
 
 </li>
 <li>
 
 Proven involvement in digital transformation initiatives within government entities, including eGovernment, smart services, or national platforms.
 
 </li>
 </ul>
 
 
 
 
 
 Educational Degree Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor's in Information Technology, Computer Science, or Business Administration
 </li>
 <li>
 Master&rsquo;s Degree in Business Administration (MBA) or Information Systems
 </li>
 </ul>
 
 
 
 
 
 Relevant Certifications
 
 
 
 
 
 <ul>
 <li>
 Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA)
 </li>
 <li>
 Project Management Professional (PMP) or Agile Certified Practitioner
 </li>
 <li>
 Professional certifications such as PMI-PBA and Agile BA.
 </li>
 <li>
 TOGAF for enterprise architecture (especially in larger organisations)
 </li>
 <li>
 For AI-focused companies, familiarity with Data Science or Machine Learning certifications can be a big plus.
 </li>
 </ul>
 
 
 
 
 
 Bonus Skills
 
 
 
 
 
 <ul>
 <li>
 Solid knowledge of Agile/Scrum and SAFe frameworks.
 </li>
 <li>
 Familiarity with tools such as Power BI, Tableau, Notion AI, ChatGPT, Zapier, Make.com.
 </li>
 <li>
 Understanding of AI use cases in process automation, customer experience, decision support, and analytics.
 </li>
 </ul>
 
 
 
 
 
 Application Process
 
 
 
 
 
 
 Interested applicants are invited to
 
 apply via LinkedIn
 
 and send their updated CV to
 
 recruitment@dalil.tech
 
 . Join us in driving the region&rsquo;s digital transformation and play a key role in securing the Senior Information Technology Business Analyst.
 
 
 
 
 
 Only shortlisted candidates will be contacted.
 
 
 
 
 
 
 #Leadership #BusinessAnalysis #DigitalTransformation #AI #MachineLearning #TechCareers #UAEJobs #GovernmentTech t #AI #GCCJobs #UAEJobs #Analyst #DalilTech
 
 
 
 
 
 
 
 
 
 
 Data Protection &amp; Privacy Statement
 
 
 
 
 
 
 By applying for this role, you consent to the collection and processing of your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 (PDPL). Your information will be used only for recruitment purposes, kept secure, and retained only as long as necessary. You may request access, correction, or deletion of your data at any time by contacting our HR Department.
 
 
 Your data will not be shared with third parties except where required for recruitment and with appropriate safeguards.
 
 
 
</div>

Lead Information Technology Business Analyst

Halian | Managed Services, Recruitment Agency & Contract Staffing

<div>
 A global technology and consulting organization delivering innovative solutions to support enterprise transformation and modernization. The company is seeking an
 
 AI Business Analyst
 
 to bridge business requirements and technical solutions for AI-driven products in the financial services domain.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Gather and analyze business requirements for AI-driven banking solutions.
 </li>
 <li>
 Translate business needs into technical specifications for data science and engineering teams.
 </li>
 <li>
 Collaborate with Product, Data Science, and Engineering teams to prioritize features aligned with financial services objectives.
 </li>
 <li>
 Support the development of AI/ML-based workflows and ensure alignment with business goals.
 </li>
 <li>
 Act as a liaison between stakeholders and technical teams to ensure clarity and timely delivery.
 
 
 </li>
 </ul>
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience as a Business Analyst, preferably in financial services or AI product development.
 </li>
 <li>
 Strong understanding of AI/ML concepts and data science methodologies.
 </li>
 <li>
 Ability to translate complex business requirements into actionable technical specifications.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Experience working in Agile environments and familiarity with banking or product companies.
 
 
 </li>
 </ul>
 
 Halian Group:
 
 
 
 With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
 
 
 Our resourcing and smart services help you to realize tomorrow&rsquo;s potential. Discover the amazing things possible when you bring the right people and the right technologies together.
 
 
 At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.
 
 
 AI Business Analyst in Abu Dhabi, United Arab Emirates
 
 
</div>

AI Business Analyst (m/f/d)

Forsyth Barnes

<div>
 
 Job Title: Senior Data Analyst
 
 
 Experience Level
 
 
 Senior (3+ years of relevant experience)
 
 
 Job Summary
 
 
 We are seeking a Senior Data Analyst to turn complex data into actionable insights that drive business decisions. The ideal candidate has strong analytical skills, experience working with large datasets, and the ability to collaborate with cross-functional teams to deliver data-driven solutions. This role requires both technical expertise and the ability to clearly communicate findings to stakeholders.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Analyze large, complex datasets to identify trends, patterns, and insights
 </li>
 <li>
 Design, build, and maintain dashboards, reports, and data models
 </li>
 <li>
 Partner with product, engineering, and business teams to define data requirements
 </li>
 <li>
 Develop and optimize queries and data pipelines for performance and reliability
 </li>
 <li>
 Validate data accuracy and ensure data quality across systems
 </li>
 <li>
 Translate business questions into analytical problems and present results in a clear, actionable manner
 </li>
 <li>
 Support data-driven decision making through ad hoc analysis and ongoing reporting
 </li>
 <li>
 Contribute to best practices for data governance, documentation, and analytics workflows
 </li>
 </ul>
 
 Required Qualifications
 
 <ul>
 <li>
 3+ years of experience in a data analyst or similar analytics role
 </li>
 <li>
 Strong experience with data analysis, reporting, and visualization
 </li>
 <li>
 Proficiency in
 
 Python
 
 for data analysis and automation
 </li>
 <li>
 Experience working with SQL-based data warehouses (including
 
 Hive
 
 )
 </li>
 <li>
 Solid understanding of statistics and analytical methodologies
 </li>
 <li>
 Ability to communicate technical findings to non-technical stakeholders
 </li>
 </ul>
 
 Preferred / Nice-to-Have Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Data Science, Computer Science, Statistics, Mathematics, or a related field
 </li>
 <li>
 Experience with
 
 JavaScript
 
 (e.g., for dashboards or data visualization)
 </li>
 <li>
 Familiarity with
 
 Kubernetes
 
 and containerized data workloads
 </li>
 <li>
 Experience working with
 
 cloud platforms
 
 (AWS, GCP, or Azure)
 </li>
 <li>
 Knowledge of big data tools and distributed systems
 </li>
 <li>
 Experience in building or supporting production analytics pipelines
 </li>
 </ul>
 
 
</div>

Senior Data Analyst

Dimension Real Estate Brokers

Job Opportunity: Data Analyst &mdash; Real Estate CompanyWe are looking for a Data Analyst to join our real estate team. The ideal candidate will be responsible forcollecting, organizing, and analyzing data related to landlords and clients. You will create detailed summariesand maintain accurate records for large datasets to support business decisions.Key Responsibilities:Collect and consolidate data from various sources regarding landlords and clients.Analyze and organize data to create clear and concise reports.Maintain accurate and up-to-date records of all data entries.Provide insights and summaries to assist management in decision-making.Requirements:Strong analytical and data management skills.Proficiency in Excel, Google Sheets, or other data management tools.Attention to detail and accuracy in handling large volumes of data.Prior experience in real estate data analysis is a plus.Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Explore 709+ Business analyst collections in Abu Dhabi United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

709 business analyst collections jobs IN Abu Dhabi United Arab Emirates

Business Analyst – Collections

Trainer/ Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

Business Analyst

Lead Information Technology Business Analyst

AI Business Analyst (m/f/d)

Senior Data Analyst

Senior Data Analyst