business analyst i

Kforce Inc

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Kforce has a client seeking a Business Analyst I in Boca Raton, FL. Duties:
 <br/>
 <br/>
 <ul>
  <li>
   Works closely with the Value Management Office (VMO) Associate Director and the Product Owners to assist with defining project management and agile practices across the organization
  </li>
  <li>
   Works with a defined team to ensure work is prioritized and completed on time
  </li>
  <li>
   Interfaces between the Office of Information Technology (OIT) and university functional areas
  </li>
  <li>
   Defines, refines, and follows established Product Owner and Business Analyst practices
  </li>
  <li>
   Collects and breaks down requests into manageable stories for Sprints or Kanban assignments
  </li>
  <li>
   Keeps all stakeholders engaged and current of requests; Manages changes in priorities, scope, and requirements
  </li>
  <li>
   Works with business areas and OIT to gather requirements for various integrations, implementations and changes to current applications
  </li>
  <li>
   Assists with testing for deployments or the coordination of testing
  </li>
  <li>
   Leads interactions with functional leaders, end users, vendors, management, and developers with the purpose of gaining a shared understanding of requirements, expectations, and status of projects
  </li>
  <li>
   Works independently on mission critical, complex, university level, cross unit/division projects
  </li>
  <li>
   Works with multiple functional areas' business processes and their data
  </li>
  <li>
   Supervises, coordinates, prioritizes, and reviews the work of others
  </li>
  <li>
   Works with agile work tools such as: Azure Dev/Ops, Jira, etc.
  </li>
  <li>
   Works with project management tools such as: Microsoft Project, Team Dynamix, Smartsheet, etc.
  </li>
  <li>
   Works with various products and services, learning their functionality and many times providing light administration as needed
  </li>
  <li>
   Investigates and resolves support tickets for production issues when these are escalated
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Information Systems, Business Administration, or other related field, or equivalent work experience
  </li>
  <li>
   3+ years of relevant technical or business work experience
   <br/>
   <br/>
  </li>
 </ul>
 The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
 <br/>
 <br/>
 We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability &amp; ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
 <br/>
 <br/>
 Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
 <br/>
 <br/>
 This job is not eligible for bonuses, incentives or commissions.
 <br/>
 <br/>
 Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
 <br/>
 <br/>
 By clicking &ldquo;Apply Today&rdquo; you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
</div>


Business Analyst I

Zachry Group

<div><div>The purpose of the Business Analyst position is to assist in the development of requirements and plans to deliver technology projects. This position works directly with business related departments and Sr. Analyst to gather business requirements related to their service needs and requests. The BA will also work with a Sr. Project manager to develop short term plans, report status and track progress and deliverables for technical projects, efforts, and initiatives. Responsibilities include documentation of business requirements, translation of business requirements to project plans and deliverables list as well as other tailored business analysis and project management best practices.</div></div>
<br><div><div><ul><li>Bachelor&rsquo;s degree in computer science, Data Analytics, Engineering, Mathematics, Business or other relevant fields.
</li><li>Excellent analytical skills.
</li><li>Experience organizing informal projects.
</li><li>Ability to work under pressure.
</li></ul><div><ul><li>Minimum 2 years of business analysis or relevant experience required.
</li><li>Experience with large organizations.
</li><li>Understanding of technology and systems.
</li><li>Knowledge of business analysis tools and methodologies.
</li><li>Ability to gather business requirements and develop functional/technical specifications.
</li><li>Good collaboration skills and ability to work effectively in a team environment.
</li><li>Knowledge of or background experience in Agile development, Azure DevOps, and various project management methodologies.
</li><li>Technical writing skills.</li></ul></div></div></div>

MOZN

<div>
 <strong>
  About Mozn
  <br/>
  <br/>
 </strong>
 MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.
 <br/>
 <br/>
 We&rsquo;re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence. Our culture is built on the relentless pursuit of excellence and meaningful impact.
 <br/>
 <br/>
 If you&rsquo;re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Mozn is seeking a Business Analyst to contribute to the functional design, configuration, and implementation of our products. This role focuses on deep solution expertise, understanding customer requirements, translating them into configurations, and ensuring the product is aligned with the client&rsquo;s workflows.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct detailed discovery sessions to capture business and technical requirements.
  </li>
  <li>
   Design workflows and translate them into effective product configurations.
  </li>
  <li>
   Configure Mozn&rsquo;s product features, rules, scenarios, and operational workflows.
  </li>
  <li>
   Support integration activities, including data mapping, validation, and testing.
  </li>
  <li>
   Analyze customer data and use cases to provide insights and best-practice recommendations.
  </li>
  <li>
   Prepare solution design documents, configuration guides, test plans, and delivery reports.
  </li>
  <li>
   Deliver user training, workshops, and support UAT activities.
  </li>
  <li>
   Work closely with the Engagement Manager to ensure smooth delivery and successful go live.
  </li>
  <li>
   Provide structured feedback to product and engineering teams for enhancements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-2 years of experience in solution consulting, implementation, or professional services.
  </li>
  <li>
   Strong understanding of AI.
  </li>
  <li>
   Good understanding of APIs, data mapping, and enterprise integration principles.
  </li>
  <li>
   Strong analytical and problem-solving skills with the ability to translate requirements into solutions.
  </li>
  <li>
   Excellent communication, documentation, and presentation skills.
  </li>
 </ul>
</div>


American National Insurance

Annuity Help Desk Analyst (Business Analyst I)
<br><br>
We are seeking an Annuity Help Desk Analyst to support annuity operations and business users by troubleshooting issues, answering questions, and providing ad hoc audits. This role blends customer support, business analysis, and basic system testing to help Annuity Operations to run as efficiently as possible. Knowledge of annuity processing is a plus.
<br><br>
This position is available on site in League City, TX.
<br><br>
Key Responsibilities
<br><br>
<ul>
<li>Serve as the first point of contact for annuity system and process questions; triage, troubleshoot, and resolve help desk tickets within established service levels.</li>
<li>Partner with annuity operations, Agile Release Trains, and other stakeholders to understand issues, clarify requirements, and drive solutions.</li>
<li>Document problems clearly (steps to reproduce, expected vs. actual results, impacted users/processes) and communicate status updates to requestors.</li>
<li>Provide user support including training, job aids, and knowledge base updates; identify recurring issues and recommend process improvements.</li>
<li>Maintain effective working knowledge of annuity products, administrative processes, and upstream/downstream impacts (e.g., Marketing, Actuarial, Controllers).</li>
</ul>
Required Qualifications
<br><br>
<ul>
<li>Bachelor’s degree (or relevant equivalent experience).</li>
<li>2–4 years of relevant experience in a help desk, Annuity operations support, business analysis, insurance/financial services, or related environment.</li>
<li>Ability to communicate clearly with both technical and non-technical users; strong customer service and follow-through.</li>
<li>Ability to learn and apply knowledge of annuity processes, data structures, and system workflows.</li>
<li>Comfort working independently with general direction on new assignments; able to manage multiple priorities.</li>
</ul>
Preferred Qualifications
<br><br>
<ul>
<li>Fundamental knowledge of annuity products, principles, and practices.</li>
<li>Experience supporting policy administration systems and/or rules-based configuration tables.</li>
<li>Familiarity with reporting and BI tools (e.g., Power BI) and comfort validating data and report outputs.</li>
<li>Familiarity with ServiceNow ticketing system.</li>
<li>Experience writing job aids, FAQs, or knowledge base articles.</li>
</ul>
Additional Information
<br>Job titles may span multiple career levels. Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future.
<br>This job posting outlines the general nature and level of work for this role and is not intended to be a comprehensive list of duties, responsibilities, or qualifications. We are committed to building a diverse and inclusive workplace, and we encourage candidates to apply even if their experience does not perfectly align with every qualification- you may be a strong fit for this role or other opportunities at American National.
<br><br>
American National offers a comprehensive benefits package supporting employees’ health, financial security, and well being, including multiple medical plan options, dental and vision coverage, basic life insurance, and health savings accounts. Employees are automatically enrolled in a company funded 401(k) plan, receive paid time off and holidays, and work in an inclusive, people first culture that values flexibility, work life balance, professional growth, and a casual dress environment.
<br>American National is a financially strong and stable insurance organization with a legacy of trust and impact dating back to 1905. We’re committed to supporting our employees as they build meaningful careers while helping protect what matters most to our customers and communities. Guided by our core values- Financial Strength, Integrity, Respect, Service, and Teamwork (FIRST)- we foster a collaborative, people centered workplace where individuals are encouraged to grow, contribute, and make a difference today and for the future. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram.
<br>Hiring Practices
<br>American National’s recruitment policies help us place individuals in a timely and efficient manner, and only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application by logging into their account.
<br>While candidates may choose to use artificial intelligence (AI) tools for personal interview preparation, the use of AI or automated tools is not permitted during any live or recorded interview, assessment, or at any stage of the application process where original candidate responses are required. Candidates are expected to represent their own qualifications, skills, and experiences throughout the hiring process. American National does not accept unsolicited resumes or candidate submissions from third party recruitment agencies without a valid, signed agreement in place, and no fees will be paid for unauthorized submissions. Additionally, American National’s ability to sponsor employment based immigration authorization is limited and available only for certain positions based on business needs and role requirements.
<br><br>
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Annuity Business Systems - Business Analyst I

S&P Global

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 <strong>
  Grade Level (for internal use):
  <br/>
  <br/>
 </strong>
 08
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 Salesforce Administration
 <br/>
 <br/>
 <ul>
  <li>
   Configure and maintain Salesforce features including users, profiles, roles, permission sets, flows, validation rules, and page layouts
  </li>
  <li>
   Perform routine system maintenance, data management, data imports/exports, and quality checks
  </li>
  <li>
   Provide Salesforce user support, troubleshooting, and issue resolution
   <br/>
   <br/>
  </li>
 </ul>
 Salesforce Development
 <br/>
 <br/>
 <ul>
  <li>
   Develop and customize Salesforce solutions using Flows, Apex (basic), Lightning Web Components (LWC) or Aura (basic)
  </li>
  <li>
   Assist with integrations, automation, and enhancements following best practices
  </li>
  <li>
   Participate in testing, deployment, and post-release support activities
   <br/>
   <br/>
  </li>
 </ul>
 Business Analysis &amp; Collaboration
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with business stakeholders to gather, analyze, and document requirements
  </li>
  <li>
   Translate business needs into scalable Salesforce solutions
  </li>
  <li>
   Support user stories, functional specifications, and acceptance criteria
   <br/>
   <br/>
  </li>
 </ul>
 Agile Delivery
 <br/>
 <br/>
 <ul>
  <li>
   Actively participate in Agile ceremonies (stand-ups, sprint planning, reviews, retrospectives)
  </li>
  <li>
   Collaborate with cross-functional teams including developers, testers, and business analysts
  </li>
  <li>
   Contribute to continuous improvement and best practices
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1&ndash;2 years of experience working as a Salesforce Administrator and/or Developer
  </li>
  <li>
   Solid understanding of Salesforce core objects, data model, security, and automation
  </li>
  <li>
   Experience with Salesforce Flows and declarative customization
  </li>
  <li>
   Basic exposure to Apex and Lightning components
  </li>
  <li>
   Strong analytical and problem-solving skills
  </li>
  <li>
   Good communication and documentation skills
  </li>
  <li>
   Ability to work effectively in a team-oriented, Agile environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Good To Have (Preferred Qualifications)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Salesforce Administrator Certification
  </li>
  <li>
   Salesforce Platform Developer I Certification
  </li>
  <li>
   Experience or training in Business Analysis or stakeholder requirement gathering
  </li>
  <li>
   Familiarity with Agile/Scrum methodologies
  </li>
  <li>
   Experience working on Salesforce Sales Cloud, Service Cloud, or custom applications
   <br/>
   <br/>
  </li>
 </ul>
 Soft Skills
 <br/>
 <br/>
 <ul>
  <li>
   Strong team player with a proactive mindset
  </li>
  <li>
   Willingness to learn and adapt to new technologies
  </li>
  <li>
   Attention to detail with a quality-focused approach
  </li>
  <li>
   Ability to manage tasks and priorities effectively
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What&rsquo;s In It For
 </strong>
 <strong>
  You?
  <br/>
  <br/>
 </strong>
 <strong>
  Our Mission
  <br/>
  <br/>
 </strong>
 Advancing Essential Intelligence.
 <br/>
 <br/>
 <strong>
  Our People
  <br/>
  <br/>
 </strong>
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 <br/>
 <br/>
 <strong>
  Our Values
  <br/>
  <br/>
 </strong>
 <strong>
  Integrity, Discovery, Partnership
  <br/>
  <br/>
 </strong>
 Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 <br/>
 <br/>
 <strong>
  Our Benefits Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health &amp; Wellness: Health care coverage designed for the mind and body.
  </li>
  <li>
   Flexible Downtime: Generous time off helps keep you energized for your time on.
  </li>
  <li>
   Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  </li>
  <li>
   Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  </li>
  <li>
   Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  </li>
  <li>
   Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
   <br/>
   <br/>
  </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 <br/>
 <br/>
 <strong>
  Global Hiring And Opportunity At S&amp;P Global
  <br/>
  <br/>
 </strong>
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 <br/>
 <br/>
 <strong>
  Recruitment Fraud Alert
  <br/>
  <br/>
 </strong>
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 <br/>
 <br/>
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 <br/>
 <br/>
 <strong>
  US Candidates Only:
 </strong>
 Know Your Rights: Workplace discrimination is illegal
 <br/>
 <br/>
 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group), SWP Priority &ndash; Ratings - (Strategic Workforce Planning)
 <br/>
 <br/>
 <strong>
  Job ID:
 </strong>
 328030
 <br/>
 <br/>
 <strong>
  Posted On:
 </strong>
 2026-04-29
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Islamabad, Pakistan
</div>


Business Analyst I - Salesforce

Office of the Attorney General

<div><div><b>OAG - Information Technology Services | IT Business Analyst I-II | 26-0375</b> <b>(</b><b>00056839</b><b>)</b><div>
</div><b>
Organization</b><b>:</b> OFFICE OF THE ATTORNEY GENERAL<div>
</div></div><div><b>
Primary Location</b><b>:</b> Texas-Austin<div>
</div><b>
Work Locations</b><b>:</b> ITS - Admin 300 W. 15th St Austin 78701<div></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Computer and Mathematical<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div><b>
Standard Hours Per Week</b><b>:</b> 40.00<div>
</div></div><div><b>
State Job Code</b><b>:</b> 0221 0222<div>
</div></div><div><b>
Salary Admin Plan</b><b>:</b> B<div>
</div></div><div><b>
Grade</b><b>:</b> 21 23<div>
</div></div><div><b>
Salary (Pay Basis)</b><b>:</b> 4,523.17 - 6,666.67 (Monthly)<div>
</div></div><div><b>
Number of Openings</b><b>:</b> 1<div>
</div></div><div><b>
Overtime Status</b><b>:</b> Exempt<div>
</div></div><div><b>
Job Posting</b><b>:</b> Mar 11, 2026, 2:27:18 PM<div>
</div></div><div><b>
Closing Date</b>: Ongoing<div>
</div></div><div><b>
Description</b><div></div><p><b><br>
GENERAL DESCRIPTION</b><br>
The IT Procurement Specialist serves as a key member of the IT procurement and budgeting team, working closely with experienced IT procurement and budget analysts. The position coordinates and processes technology-related purchases under $50,000, assists with financial documentation and reporting, and helps ensure compliance with State of Texas procurement requirements. The role also manages telecommunications service requests and contributes to software inventory, vendor coordination, and administrative support for broader team operations.</p><p>
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State&rsquo;s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.</p><p><b><br>
ESSENTIAL POSITION FUNCTIONS</b><br>
<b>IT Procurement Coordination</b></p><ul><li>
Coordinate and process purchase requisitions for IT software and services under $50,000.</li><li>
Solicit vendor quotes and collaborate with senior IT procurement and budget analysts to review responses for accuracy and compliance.</li><li>
Prepare and submit required State of Texas procurement documentation.</li><li>
Support team procurement strategies and ensure adherence to agency policies and state rules.</li></ul><p><b><br>
Telecommunications Coordination</b></p><ul><li>
Serve as the primary point of contact for cable and internet service providers.</li><li>
Process service requests, outages, cancellations, and renewals in coordination with senior analysts.</li></ul><p><b><br>
Invoice and Financial Management</b></p><ul><li>
Assist with resolving invoice discrepancies for IT purchases and services.</li><li>
Ensure timely and accurate processing of invoices for IT-related purchases and services.</li><li>
Work in partnership with other analysts to support financial reconciliation and documentation.</li></ul><p><b><br>
Software and License Support</b></p><ul><li>
Support software license requests, troubleshooting, and user-access needs.</li><li>
Assist with software inventory documentation and reporting.</li></ul><p><b><br>
Administrative and Ad Hoc Duties</b></p><ul><li>
Provide administrative support to IT procurement and budgeting team operations.</li><li>
Assist senior analysts with special projects to enhance reporting, compliance, and process efficiency.</li><li>
Performs related work as assigned.</li><li>
Maintains relevant knowledge necessary to perform essential job functions.</li><li>
Attends work regularly in compliance with agreed-upon work schedule.</li><li>
Ensures security and confidentiality of sensitive and/or protected information.</li><li>
Complies with all agency policies and procedures, including those pertaining to ethics and integrity.</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
MINIMUM QUALIFICATIONS</b><br>
<b>IT Business Analyst I:</b></p><ul><li>
Education: Graduation from high school or equivalent</li><li>
Education: Associate&rsquo;s degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: software management, business administration, information technology, management information systems, project management, or program management</li><li>
Experience with asset and software management.</li><li>
Knowledge of IT software, hardware, licensing, and vendor management practices.</li><li>
Skill in handling multiple tasks, prioritizing, and meeting deadlines</li><li>
Strong organizational, communication, and customer service skills.</li><li>
Skill in effective oral and written communication</li><li>
Skill in exercising sound judgment and effective decision making</li><li>
Ability to collaborate effectively as part of an IT procurement and budgeting team and work closely with senior analysts.</li><li>
Ability to receive and respond positively to constructive feedback</li><li>
Ability to work cooperatively with others in a professional office environment</li><li>
Ability to provide excellent customer service</li><li>
Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)</li><li>
Ability to arrange for personal transportation for business-related travel</li><li>
Ability to work more than 40 hours as needed and in compliance with the FLSA</li><li>
Ability to lift and relocate 30 lbs.</li><li>
Ability to travel (including overnight travel) up to 5%</li></ul><p><b><br>
IT Business Analyst II &ndash; All of the above qualifications for an IT Business Analyst I, plus:</b></p><ul><li>
Education: Bachelor&rsquo;s degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: software management, business administration, information technology, management information systems, project management, or program management</li></ul><p><b><br>
PREFERRED QUALIFICATIONS</b></p><ul><li>
Experience with Service Now and CAPPS.</li><li>
Experience with vendor management.</li><li>
Knowledge of State of Texas procurement rules and CAPPS Procurement module.</li></ul><p><b>
TO APPLY</b></p><p>
To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf</p><p><b>
THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER</b></p></div></div>

OAG - Information Technology Services | IT Business Analyst I-II | 26-0375

<div><p>The Business Data Analyst I role has a national salary range of $70,000 - $115,000.</p><p>
For roles within California the range is $70,304 - $115,000 and Washington is $80,169 - $115,000.</p><p>
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, and a generous PTO policy.</p><p></p><p><br>
Are you ready to turn data into decisions that drive real impact in the supply chain world? At DHL Supply Chain, were looking for a Business Data Analyst I who thrives on solving complex problems, creating powerful visualizations, and delivering actionable insights. This is your chance to be at the heart of operations, influencing strategy and performance in a dynamic warehouse environment. If you're passionate about analytics, innovation, and making a difference, this role is for you. If you're a curious, self-driven problem solver with a passion for analytics, innovation, and impactthis role is for you!</p><p></p><p><b><br>
Job Description</b></p><p>
As a Business Data Analyst I, you will play a key role in transforming operational data into strategic insights that identify opportunities, improve performance, and reduce costs. Youll collaborate with site leadership and key stakeholders to build reports, implement standard tools, and support data-driven decision-making. This role is ideal for someone with foundational analytics experience who is ready to take ownership of projects and grow into a trusted resource for data solutions.</p><ul><li>
Develop and maintain Power BI reports to support operational and strategic decisions</li><li>
Full development of Power BI including data visualization and back-end data model design</li><li>
Clean, model, and analyze data using SQL, DAX, and statistical techniques to uncover trends and drive improvements</li><li>
Collaborate with site and sector leadership to identify opportunities for efficiency and cost reduction</li><li>
Assist various functional teams (HR, Finance, etc.) with customized analytical solutions to meet evolving business needs</li><li>
Translate complex data into clear, actionable insights through presentations and reports for internal and customer use</li><li>
Ability to leverage data from various systems that support our operations (Warehouse Management System, Timekeeping systems, etc.)</li><li>
Manage analytics projects independently, from concept to delivery</li><li>
Serve as a point of contact for Power BI-related questions and support</li></ul><p></p><p><b><br>
Required Experience</b></p><ul><li>
Bachelors degree in Business, Logistics, Mathematics, Statistics, or a related field, or 4 years of equivalent professional experience, required</li><li>
1+ years of experience in data analytics, business intelligence, or a related field, required</li><li>
Hands-on experience using SQL or other scripting languages (such as Python or R) to query, clean, and transform data, required</li><li>
Proficiency in Power BI, including building dashboards and reports from scratch, required</li><li>
Experience writing DAX expressions to automate and enhance Power BI reports, required</li><li>
Strong understanding of statistical concepts and data modeling techniques, preferred</li><li>
Excellent communication and presentation skills, with the ability to translate data into actionable insights, preferred</li><li>
Ability to work independently, manage multiple priorities, and meet deadlines, required</li><li>
Must be able to work fully onsite if role based out of a warehouse, required</li></ul><p></p><p><br>
Our Organization is an equal opportunity employer.</p><br>
<br>
Brand: DHL
<br>
Address: 1511 Zoo Parkway - Bldg 200 Jacksonville, FL - 32218
<br>
Property Description: 5389 - Jacksonville FL SERC
<br>
Property Number: 5389</div>

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OAG - Information Technology Services | IT Business Analyst I-II | 26-0375

Business Data Analyst I