analyst-data analytics

analyst-marketing

business analyst-data analytics Jobs in Gurgaon

business analyst-data analytics

data analyst

senior analyst-data analytics Jobs in Gurgaon

senior analyst-data analytics

business analyst

Lenskart.com

<div>
 <ul>
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 Responsibilities:
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 Training users on product functionality.
 </li>
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 Reviewing designs to foresee loopholes and issues from a design perspective.
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 Advising on systems selection, design, analysis, implementation, and rollout plans.
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 Working with stakeholders to discover underlying business needs.
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 Performing detailed requirements analysis, documenting processes, and performing user acceptance testing.
 </li>
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 Tracing and linking business requirements to future state design.
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 Providing detailed business analysis, problem outlining, and proposing solutions.
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 Communicating project status to senior management.
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 Identifying, assessing, and elaborating on solutions and feasibility assessments for business needs.
 </li>
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 Managing process innovative change and facilitating communication across stakeholders.
 </li>
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 Requirements:
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 Bachelor's degree in Mathematics, Economics, Computer Science, Information Management, or related fields.
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 7+ years of experience in business analysis.
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 Certification in design thinking and requirements facilitation is advantageous.
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 Proficiency in defining business problems and proposing solutions.
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 Experience in using agile techniques for business analysis and designing customer solutions.
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 Ability to work in a fast-paced production environment both independently and within a team.
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 Strong knowledge of Excel, Python, Power BI, and visualization tools.
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 Experience in project management tools such as MS Project, Asana, and Jira.
 </li>
 <li>
 Ability to create technical documentation and diagrams effectively.
 </li>
 </ul>
</div>

Business Analyst

American Express

<div>
 
 
 At American Express, our culture is built on a 175-year history of innovation, shared
 
 
 values
 
 
 and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
 
 
 
 
 Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
 
 
 
 
 Join Our Team and let's lead the way together.
 
 
 
 
 
 
 
 Function Description:
 
 
 
 
 
 
 
 Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach these high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs.
 
 
 
 
 
 
 
 Amex Offers team
 
 
 
 
 
 
 
 
 is seeking an Analyst to drive Amex Offers and Digital Media Analytics.
 
 
 
 
 
 
 
 
 This includes delivering and growing robust solutions for Global AMEX Offers and collaboration with stakeholders across Marketing teams. The role will focus on driving key enterprise priorities that include revenue growth, offer adoption and merchant engagement. This role is responsible for end-to-end execution of the project engagement from problem definition, data analysis/interpretation to develop the storyline with the insights/recommendations.
 
 
 
 
 Candidate is required to create strategic insights by quickly understanding
 
 
 new data presented in front of them and making decisions based on logic, business understanding and data techniques.
 
 
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 
 
 Use analytics to generate insights and p
 
 
 
 
 artner with Amex Offers Marketing teams to drive higher offer redemption and merchant/ customer satisfaction.
 
 
 </li>
 
 
 
 
 
 <li>
 
 
 Drive
 
 
 
 
 consultative &amp; strategic analytical
 
 
 
 
 projects focused on AO digital offers ecosystem, industry &amp; Amex offers based strategies
 
 
 
 </li>
 <li>
 
 
 Leverage the power of closed loop through Amex network to make intelligent and relevant insights
 
 
 </li>
 
 
 
 
 
 <li>
 
 
 Work with partners located across the globe spread across multiple business units
 
 
 
 </li>
 </ul>
 
 
 
 
 Critical Factors to Success
 
 
 
 
 
 
 
 
 Business Outcomes:
 
 
 
 
 <ul>
 <li>
 
 Translate unstructured requests into analytical strategies and convert the available information into actionable insights
 
 
 </li>
 <li>
 
 Ability to manage multiple requests with a quick turn-around
 
 
 </li>
 <li>
 
 Envision the bigger problem that the partners are looking at and structure possible what if scenarios
 
 
 </li>
 <li>
 
 Provide multiple solutions based on timeline and data availability
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 Leadership Outcomes:
 
 
 
 
 <ul>
 <li>
 
 Put enterprise thinking first, connect the role&rsquo;s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders.
 
 
 </li>
 <li>
 
 Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
 
 
 </li>
 <li>
 
 Demonstrate learning agility, make decisions quickly and with the highest level of integrity
 
 
 </li>
 <li>
 
 Lead with a digital mindset and deliver the world&rsquo;s best customer experiences every day
 
 
 </li>
 </ul>
 
 
 
 Past Experience:
 
 
 
 
 
 
 1 - 2years of relevant experience in analytics domain
 
 
 
 
 
 Preferred: Experience in the Marketing &amp; ADs Analytics/ Offers / Consumer business
 
 
 
 
 
 
 
 Academic Background:
 
 
 
 
 
 
 Bachelor's in Statistics/Mathematics/Economics/ Engineering with relevant experience
 
 
 
 
 
 Preferred: Post Graduation in Management /Statistics/Mathematics/ Economics/Engineering
 
 
 
 
 
 
 Functional Skills/Capabilities:
 
 
 
 
 
 
 Performance Analytics &amp; Insights
 
 
 
 
 Marketing Measurement, Digital Analytics &nbsp;&nbsp;
 
 
 
 
 
 
 
 
 
 
 Technical Skills/Capabilities:
 
 
 
 
 
 
 Python, SQL, PySpark, Power BI&nbsp;
 
 
 
 
 
 Advanced Statistical Techniques
 
 
 
 
 
 Advanced Excel
 
 
 
 
 
 
 Enterprise Leadership Behaviors
 
 
 
 
 
 
 Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
 
 
 
 
 
 Bring Others With You: Build the Best Team, Seek &amp; Provide Coaching Feedback, Make Collaboration Essential
 
 
 
 
 
 Do It The Right Way: Communicate Frequently, Candidly &amp; Clearly, Make Decisions Quickly &amp; Effectively, Live the Blue Box Values
 
 
 
 
 &nbsp;
 
 
 
 
 We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
 
 <ul>
 <li>
 
 Competitive base salaries&nbsp;
 
 </li>
 <li>
 
 Bonus incentives&nbsp;
 
 </li>
 <li>
 
 Support for financial-well-being and retirement&nbsp;
 
 </li>
 <li>
 
 Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;
 
 </li>
 <li>
 
 Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;
 
 </li>
 <li>
 
 Generous paid parental leave policies (depending on your location)&nbsp;
 
 </li>
 <li>
 
 Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;
 
 </li>
 <li>
 
 Free and confidential counseling support through our Healthy Minds program&nbsp;
 
 </li>
 <li>
 
 Career development and training opportunities
 
 
 </li>
 </ul>
 
 American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. &nbsp;
 
 
 
 
 Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
 
</div>

Business Analyst-Data Analytics

<div>
 
 
 
 
 Analyst GNS Bespoke Consulting with the Global Strategy, Operations &amp; Performance team, GMNS&nbsp;
 
 
 
 
 
 
 
 At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;
 
 
 values
 
 
 and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
 
 
 
 
 
 Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
 
 
 
 
 
 
 Global Merchant &amp; Network Services (GMNS), the merchant and bank partner network of American Express, acquires and maintains relationships with merchants and banks, who welcome American Express branded cards. We are dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMNS Analytics aims to provide best in class analytics to support key GMNS priorities, support strategic initiatives, optimize investments, accelerate merchant and network activation enhancing the value Amex acceptance brings to merchants and Card Members at scale.
 
 
 
 
 
 
 
 How will you make an impact in this role?
 
 
 
 
 
 
 
 The role is responsible for custom analytics and strategy for the Global Network Services (GNS) business, where we partner with banks to issue cards and acquire merchants globally. Our team acts in an advisory capacity to recommend growth strategies, deep dive into performance issues, develop models and other data solutions for profiling and targeting, and create prioritization strategies:
 
 
 
 
 <ul>
 <li>
 
 
 Development and socialization of strategic actionable insights and analytical solutions to drive profitable marketing actions.
 
 
 
 </li>
 <li>
 
 
 Solving complex business problems by ideation, development &amp; ownership of next generation tech solutions and algorithms.
 
 
 
 </li>
 <li>
 
 
 Analyze data to derive business insights and create innovative marketing solutions and inform strategic roadmaps.
 
 
 
 </li>
 <li>
 
 
 Innovate and enhance existing solutions using advanced analytics.
 
 
 
 </li>
 </ul>
 
 
 
 
 Purpose of the Role
 
 
 
 
 
 <ul>
 <li>
 
 
 Closely partner with the Business Development, Marketing, Finance, Risk, and other teams to build innovative consultative offerings for key bank partners across geographies and deliver on diverse strategic projects.
 
 
 
 </li>
 <li>
 
 
 Ensure accurate and relevant representations of data to create a compelling story for bank partners and internal leadership with actionable insights enabling quick and informed decisions.
 
 
 
 </li>
 <li>
 
 
 This role requires a solid background in strategy, analytics, technology, and exceptional problem-solving skills.
 
 
 
 </li>
 <li>
 
 
 Prior experience on Business Insights, Analytical Consulting, and/or Strategy is a plus.
 
 
 
 </li>
 </ul>
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 
 Work in a dynamic, fast changing environment, with attention to detail, great communication skills and success driving results through multi-functional collaboration.
 
 
 
 </li>
 <li>
 
 
 Analyzing large datasets and complex business contexts to create insights to advise strategy and tackle business problems.
 
 
 
 </li>
 <li>
 
 
 Evaluate impact on business of different strategies/initiatives and generate insights and recommendations for further improvement.
 
 
 
 </li>
 <li>
 
 
 Innovating and evolving strategies to drive business results.
 
 
 
 </li>
 <li>
 
 
 Expand usage of data-backed decisions/products/data science in strategies and identifying opportunities with potential to scale.
 
 
 
 </li>
 <li>
 
 
 Partner with multiple stakeholders across business units and geographies to drive analytical projects.
 
 
 
 </li>
 </ul>
 
 
 
 
 Critical Factors to Success:
 
 
 
 
 
 <ul>
 <li>
 
 
 Solid ability to get results, self-starter.
 
 
 
 </li>
 <li>
 
 
 Good interpersonal, written, and verbal communication skills.
 
 
 
 </li>
 <li>
 
 
 Have an inquisitive, exploring mind with the ability to perceive nuance and work successfully in an unstructured or blue-sky environment.
 
 
 
 </li>
 <li>
 
 
 Ability to influence external partners, colleagues and senior leaders with clear thinking, robust analysis, and strong business intuition.
 
 
 
 </li>
 </ul>
 
 
 
 
 Business Outcomes:
 
 
 
 
 
 <ul>
 <li>
 
 
 Create solutions focusing on strategic priorities and driving business.
 
 
 
 </li>
 <li>
 
 
 Effective use of personalization capabilities to optimize business objectives through bespoke business insights.
 
 
 
 </li>
 <li>
 
 
 Evaluate new advanced analytics techniques to build on existing solutions.
 
 
 
 </li>
 </ul>
 
 
 
 
 Leadership Outcomes:
 
 
 
 
 
 <ul>
 <li>
 
 
 Put enterprise thinking first, connect the role&rsquo;s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders.
 
 
 
 </li>
 <li>
 
 
 Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
 
 
 
 </li>
 <li>
 
 
 Demonstrate learning agility, make decisions quickly and with the highest level of integrity
 
 
 
 </li>
 </ul>
 
 
 
 
 Minimum Qualifications:
 
 
 
 
 
 <ul>
 <li>
 
 
 0-2 years of relevant experience in analytical domain.
 
 
 
 </li>
 <li>
 
 
 Ability to derive insights from data, manage multiple projects and drive results in a fast-paced environment.
 
 
 
 </li>
 <li>
 
 
 Strong collaborator with an ability to build relationships and challenge the status quo.
 
 
 
 </li>
 <li>
 
 
 Excellent business writing and presentation skills with the ability to communicate effectively with all levels of management and influence strategy.
 
 
 
 </li>
 <li>
 
 
 Preferred: History of engaging with clients in an advisory role.
 
 
 
 </li>
 <li>
 
 
 Intellectual curiosity and ability to learn quickly.
 
 
 
 </li>
 <li>
 
 
 Demonstrate attention to detail and ability to drive results.
 
 
 
 </li>
 <li>
 
 
 Technical Skills: Familiarity with SAS/ SQL, R, Python, Hive, PySpark and Tableau.
 
 
 
 </li>
 <li>
 
 
 Bachelors in Statistics/Mathematics/Economics/ Engineering with relevant experience.
 
 
 
 </li>
 <li>
 
 
 Preferred: Post Graduation in Statistics/Mathematics/ Economics/Engineering/Management.
 
 
 
 
 </li>
 </ul>
 
 We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
 
 <ul>
 <li>
 
 Competitive base salaries&nbsp;
 
 </li>
 <li>
 
 Bonus incentives&nbsp;
 
 </li>
 <li>
 
 Support for financial-well-being and retirement&nbsp;
 
 </li>
 <li>
 
 Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;
 
 </li>
 <li>
 
 Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;
 
 </li>
 <li>
 
 Generous paid parental leave policies (depending on your location)&nbsp;
 
 </li>
 <li>
 
 Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;
 
 </li>
 <li>
 
 Free and confidential counseling support through our Healthy Minds program&nbsp;
 
 </li>
 <li>
 
 Career development and training opportunities
 
 
 </li>
 </ul>
 
 American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. &nbsp;
 
 
 
 
 Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
 
</div>

Analyst-Data Analytics

NTT DATA North America

<div>
 
 Position Overview:
 
 
 
 As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment.
 
 
 
 Position Details:
 
 
 
 <ul>
 <li>
 Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst
 </li>
 <li>
 Status: Full Time
 </li>
 <li>
 Hours: Rotational Shifts
 </li>
 <li>
 Department: Credit Card Operations
 </li>
 <li>
 Rate of Pay: Competitive salary based on experience and qualifications
 
 
 </li>
 </ul>
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Alert Review and Investigation:
 </li>
 <li>
 Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP).
 </li>
 <li>
 Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT).
 </li>
 <li>
 Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines.
 </li>
 <li>
 Data Analysis and Reporting:
 </li>
 <li>
 Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations.
 </li>
 <li>
 Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately.
 </li>
 <li>
 Compliance and Risk Management:
 </li>
 <li>
 Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies.
 </li>
 <li>
 Collaborate with other departments to address and mitigate identified risks.
 
 
 </li>
 </ul>
 
 Qualifications and Requirements:
 
 
 
 <ul>
 <li>
 Educational Background:
 </li>
 <li>
 Bachelor's degree in Finance, Business Administration, or a related field preferred.
 </li>
 <li>
 Experience:
 </li>
 <li>
 3-5 years of experience in AML operations or related fields.
 </li>
 <li>
 1-2 years of customer service experience is an asset.
 </li>
 <li>
 Skills and Competencies:
 </li>
 <li>
 Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA).
 </li>
 <li>
 Demonstrated analytical and problem-solving skills.
 </li>
 <li>
 Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint).
 </li>
 <li>
 Strong keyboarding skills and working knowledge of PCs.
 </li>
 <li>
 Ability to work efficiently within time constraints and manage multiple tasks simultaneously.
 </li>
 <li>
 High level of accuracy and attention to detail.
 
 
 </li>
 </ul>
 
 Additional Information:
 
 
 
 <ul>
 <li>
 This role requires rotational shifts, which may include evenings, weekends, and holidays.
 </li>
 <li>
 The position offers opportunities for professional growth and development within the Credit Card Operations department.
 </li>
 </ul>
</div>

Banking Operation

ACCA Careers

<div>
 
 Job Description
 
 
 
 
 Job Title - Indirect Tax Analyst/Consultant - S&amp;C GN-CFO&amp;EV
 
 
 
 
 Management Level: 11-Analyst / 09-Consultant
 
 
 
 
 Location: Gurgaon, Mumbai, Bangalore, Pune, Hyderabad
 
 
 
 
 Must have skills: Onesource or Vertex or Sabrix implementation
 
 
 
 
 Good to have skills: Avalara, Indirect Tax functional experience
 
 
 
 
 Experience:
 
 
 2-7 years
 
 
 
 
 Educational Qualification: MBA(Finance) or CA or CMA
 
 
 
 
 Job Summary
 
 
 
 <ul>
 <li>
 Provide leading practice on tax processes and blueprint for the clients.
 </li>
 <li>
 Interact with clients to gather business tax requirements through multiple workshops.
 </li>
 <li>
 Analyze business requirements and identify best practices to implement a technical solution.
 </li>
 <li>
 Facilitate design sessions related to tax determination, calculation, recording, reporting and compliance.
 </li>
 <li>
 Prepare key deliverables such as design documents, build, test documentation, training materials and administration and procedural guides.
 </li>
 <li>
 Assist leaders on day-to-day operations as well as help create assets, points of view and business proposals.
 
 
 </li>
 </ul>
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Ability to drive solutions independently
 </li>
 <li>
 Adept at Microsoft power point, spreadsheet and power BI applications
 </li>
 <li>
 Ability to work with cross streams associated with multiple business processes stakeholders
 </li>
 <li>
 Strong writing skills to build point of views on current industry trends
 </li>
 <li>
 Good analytical and problem-solving skills with an aptitude to learn quickly
 </li>
 <li>
 Excellent communication, interpersonal and presentation skills
 </li>
 <li>
 Cross-cultural competence with an ability to thrive in a dynamic consulting environment
 
 
 </li>
 </ul>
 
 Professional &amp; Technical Skills
 
 
 
 <ul>
 <li>
 MBA from a Tier-1 B-school or CA or CPA
 </li>
 <li>
 2-7 years of work experience preferably in financial areas order to cash, source to pay, record to report with tax relevance
 </li>
 <li>
 Strong Hands-on experience in integration and tool implementations in the following platforms:
 </li>
 <li>
 Tax Type - VAT, GST, SUT, WHT, Digital Compliance Reporting
 </li>
 <li>
 ERP - SAP or Oracle
 </li>
 <li>
 Tax Technologies - Vertex O Series, OneSource, SOVOS
 </li>
 <li>
 Tax add-on tools - Vertex Accelerator, OneSource Global Next, LCR-Dixon
 </li>
 <li>
 In-depth experience in functional configuration or integration of ERPs with external tax technologies to achieve higher automation
 </li>
 <li>
 Good experience of working on multiple tax types and business processes knowledge of tax processing
 </li>
 <li>
 Good understanding of tax technology landscape, trends and architecture
 </li>
 <li>
 Deep experience in transformation project through multiple phases - such as planning, requirement gathering, designing, building, testing and deployment
 </li>
 <li>
 Experience in analysis and implementation of tax requirements for indirect taxes (VAT, GST, SUT) and withholding taxes including their integration with supply chain, procurement, purchase-to-pay, record-to-report, order-to-cash, and so on
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 An opportunity to work on transformative projects with key G2000 clients
 </li>
 <li>
 Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
 </li>
 <li>
 Ability to embed responsible business into everything-from how you service your clients to how you operate as a responsible professional.
 </li>
 <li>
 Personalized training modules to develop your strategy &amp; consulting acumen to grow your skills, industry knowledge and capabilities
 </li>
 <li>
 Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.
 
 
 </li>
 </ul>
 About Our Company | Accenture
 
 
 
 Experience:
 
 
 2-7 years
 
 
 
 
 Educational Qualification: MBA(Finance) or CA or CMA
 
 
 
 
 About Accenture
 
 
 
 We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces&trade;.Join Accenture to work at the heart of change.
 
 
 Visit us at www.accenture.com
 
 
 
 Equal Employment Opportunity Statement
 
 
 
 We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
</div>

S&C - GN - CFO EV - Tax - Consultant

Airbnb

<div>
 Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
 
 
 
 About Airbnb:
 
 Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 85,000 cities and over 191 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Analyze data and metrics to identify the customer service level that Airbnb is providing; proactively identify opportunities for operational improvement
 </li>
 <li>
 Effectively communicate across the broader Airbnb team and our outsource partners
 </li>
 <li>
 Support time-off and shift-swaps requests
 </li>
 <li>
 Performance reporting with strong footprint of WFM metrics, RCA and story telling using trend and current performance
 </li>
 <li>
 Support adding and removing new hires and leavers from WFM systems.
 </li>
 <li>
 Support site-level resources with real-time management of schedule adherence and
 </li>
 <li>
 Analyze performance data to identify opportunities to operate more effectively and efficiently
 </li>
 <li>
 Keep senior leadership informed of status and performance
 </li>
 <li>
 Communicate clearly and empathetically around schedules and business needs; built trust and transparency
 </li>
 <li>
 Self-starter/Teamwork abilities: Workforce analyst must be able to work independently as well as function effectively as a member of a team
 </li>
 <li>
 Ability to handle pressure: They require the ability to work effectively in a fast-pace situation and to handle stress, as well as to adapt to rapid changes in information, process, direction, or immediate workflow.
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 Well-developed problem-solving and analytical skills
 </li>
 <li>
 3+ years WFM experience with hands-on experience on scheduling, capacity planning, trend analysis
 </li>
 <li>
 Proactive problem solver; able to see big picture and streamline current processes while planning for long-term growth
 </li>
 <li>
 Effective communicator and relationship builder
 </li>
 <li>
 Able to travel to other offices nationally and internationally on occasion
 </li>
 <li>
 Work weekends and holidays as business needs require
 </li>
 <li>
 Strong attention to detail
 </li>
 <li>
 Experience with Genesys WFM or similar applications (i.e., Blue Pumpkin/Verint, IEX, Aspect/eWFM)
 </li>
 <li>
 Ability to learn &amp; manage multiple technical systems
 </li>
 <li>
 Solid knowledge of Excel.
 
 
 </li>
 </ul>
 
 Country Description
 
 
 
 Our Gurgaon office is home to a strong team of individuals who have an insightful and deep understanding of our Indian business. They are one of the most hospitable teams on the planet and welcome all with open arms.
</div>

WFM Analyst

<div>
 
 
 
 
 
 
 
 
 At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;
 
 
 values
 
 
 and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
 
 
 
 
 Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
 
 
 
 
 
 
 Sr Analyst, Business Insights, Global Strategy, Operations, &amp; Performance, GMNS&nbsp;
 
 
 
 
 
 
 Global Merchant &amp; Network Services (GMNS), the merchant and bank partner network of American Express, acquires and maintains relationships with merchants and banks, who welcome American Express branded cards. We are dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMNS Analytics aims to provide best in class analytics to support key GMNS priorities, support strategic initiatives, optimize investments, accelerate merchant and network activation enhancing the value Amex acceptance brings to merchants and Card Members at scale.
 
 
 
 
 
 
 
 
 How will you make an impact in this role?
 
 
 
 
 
 The role is responsible for strategy and analytics to deliver Business Insights for GMNS:
 
 
 
 
 <ul>
 <li>
 
 
 Development, review and/or execution of strategic actionable insights &amp; analytical solutions to drive profitable marketing or servicing actions.
 
 
 
 </li>
 <li>
 
 
 Solving complex business problems by ideation, development &amp; ownership of next generation tech solutions and algorithms.
 
 
 
 </li>
 <li>
 
 
 Analyze data to derive business insights and create innovative marketing solutions.
 
 
 
 </li>
 <li>
 
 
 Innovate and enhance existing solutions using advanced analytics.
 
 
 
 </li>
 </ul>
 
 
 
 
 Purpose of the Role
 
 
 
 
 
 <ul>
 <li>
 
 
 Closely partner with Marketing, Product and Client Management organization to build innovative consultative offerings for high impact merchants across industries and deliver diverse strategic projects
 
 
 
 </li>
 <li>
 
 
 The incumbent is expected to ensure accurate and relevant representation of data to create a compelling story for the merchants with actionable insights enabling quick and informed decisions.
 
 
 
 </li>
 <li>
 
 
 This role requires a solid background in strategy analytics, technology, and exceptional problem-solving skills.
 
 
 
 </li>
 <li>
 
 
 Prior experience on Business Insights and strategy is a plus
 
 
 
 </li>
 </ul>
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 
 Work in a dynamic, fast changing environment, with attention to detail, great communication skills and success driving results through multi-functional collaboration
 
 
 
 </li>
 <li>
 
 
 Analyzing data to create insights to advise strategy and tackle business problems
 
 
 
 </li>
 <li>
 
 
 Evaluate impact on business of different strategies/initiatives and generate insights and recommendations for further improvement
 
 
 
 </li>
 <li>
 
 
 Innovating and evolving processes to drive business results
 
 
 
 </li>
 <li>
 
 
 Expand usage of data-backed decisions/products/data science in strategies and identifying opportunities with potential to scale
 
 
 
 </li>
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 Partner with multiple stakeholders across business units and geographies to drive implementation of new insights and recommendations
 
 
 
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 Critical Factors to Success:
 
 
 
 
 
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 Solid ability to get results, self-starter.
 
 
 
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 Good interpersonal, written, and verbal communication skills
 
 
 
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 Ability to influence external partners, colleagues and senior leaders with clear thinking, robust analysis, and strong business intuition.
 
 
 
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 Business Outcome
 
 
 
 
 
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 Create solutions focusing on strategic priorities and driving business
 
 
 
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 Effective use of personalization capabilities to optimize business objectives through bespoke business insights
 
 
 
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 Evaluate new advanced analytics techniques to build on existing solutions
 
 
 
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 Leadership Outcomes:
 
 
 
 
 
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 Put enterprise thinking first, connect the role&rsquo;s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders.
 
 
 
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 Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
 
 
 
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 Demonstrate learning agility, make decisions quickly and with the highest level of integrity
 
 
 
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 Minimum Qualifications:
 
 
 
 
 
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 0-2 years of relevant experience in analytical domain
 
 
 
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 Ability to derive insights from data, manage multiple projects and drive results in a fast-paced environment
 
 
 
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 Strong collaborator with an ability to build relationships and challenge the status quo
 
 
 
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 Excellent business writing and presentation skills with the ability to communicate effectively with all levels of managements and influence strategy
 
 
 
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 Intellectual curiosity and ability to learn quickly
 
 
 
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 Demonstrate attention to detail and ability to drive results
 
 
 
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 Technical Skills: Familiarity with SAS/ SQL, R, Python, Hive, PySpark and Tableau.
 
 
 
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 Bachelors in Statistics/Mathematics/Economics/ Engineering with relevant experience
 
 
 
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 Preferred: Post Graduation in Statistics/Mathematics/ Economics/Engineering/Management
 
 
 
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 Experience in the merchant business is preferred
 
 
 
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 We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
 
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 Competitive base salaries&nbsp;
 
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 Bonus incentives&nbsp;
 
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 Support for financial-well-being and retirement&nbsp;
 
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 Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;
 
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 Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;
 
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 Generous paid parental leave policies (depending on your location)&nbsp;
 
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 Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;
 
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 Free and confidential counseling support through our Healthy Minds program&nbsp;
 
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 Career development and training opportunities
 
 
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 American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. &nbsp;
 
 
 
 
 Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
 
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Senior Analyst-Data Analytics

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