business banking manager

Abu Dhabi Islamic Bank - Egypt

<div>
 
 To manage a portfolio with coverage of SME/ BB customers in Cairo and other governorates in Egypt (excluding Alex and Delta), marketing &amp; soliciting new relationships in-order to achieve predetermined objectives.
 
 
 
 KEY ACCOUNTABILITIES
 
 
 
 
 Functional
 
 
 <ol>
 <li>
 Screens proposed customers against Target Market Plan and Risk Acceptance Criteria, to initially identify ADIB EGYPT credit risk appetite for obligors and setting the facility structure, subject to Business and Risk Management approvals and the Wholesale Bank Policy.
 </li>
 <li>
 Furnishes / updates the Business Analyst with client information, financial statements, and relevant data, for the different types of CA reviews (Annual, Initial, Interim etc.).
 </li>
 <li>
 Reviews/Approves extensions of credit (for Credit Officers) and ensure that the data within these extensions of credit are accurate and that they are designed with the appropriate requested facility package and all credit risks are properly addressed.
 </li>
 <li>
 Ensures that the extensions of credit are consistent with the relationship profile and endorsing the risk/reward balance.
 </li>
 <li>
 Ensures appropriate obligatory / facility risk ratings in line with the risk ratings Policy of the bank.
 </li>
 <li>
 Conducts regular accounts follow up assisted by periodical reports to avoid the manifestation of past dues, excess and the breach of terms and conditions of the approved facilities.
 </li>
 <li>
 Monitors changes in the risk position of the clients using renewal and monitoring tools, and are promptly communicated to Business and Risk managers.
 </li>
 <li>
 Maintains regular contacts with customers to sort any internal/ departmental issues with immediate action, supporting CSU Service Unit to serve customers in the best way, as per approved SLA.
 </li>
 <li>
 Conducts periodic client calls / site visits and document client calls with the frequency indicated in the Credit Analysis section.
 </li>
 <li>
 Maintains customer loyalty and promote brand identity by providing excellent customer service via regular updates and reviews on bank&rsquo;s range of financial products as well as customers&rsquo; financial needs.
 </li>
 <li>
 Provides quality service to clients and closely follow up and ensure the processing of all requests (new facilities, increase of existing facilities, amendments, waivers, operations requests etc.) up to their satisfaction duly within SLAs without deviation.
 </li>
 <li>
 Prepares target list of potential relationships.
 </li>
 <li>
 Conducts marketing calls to screen the market And approaching potential relationships.
 </li>
 <li>
 Identifies expansion opportunities with existing clientele base to achieve portfolio growth.
 </li>
 <li>
 Monitor practices of competition and report findings to Unit &amp; Department Heads.
 </li>
 <li>
 Provides product specialists with qualified referrals for cross-sell. Responsible for overall parent relationship management and providing a wide range of treasury, cash management, trade and corporate finance products and solutions.
 </li>
 <li>
 Closely monitors Past Dues Report, and take any required action, after consulting with Unit Head and/or Wholesale Bank Head.
 </li>
 <li>
 Ensures that extensions of credit follow regulatory limits and the Central Bank of Egypt regulations and guidelines.
 </li>
 <li>
 Initiates &ldquo;credit checking&rdquo; and &ldquo;Central de Risqu&eacute; &ndash; CBE&rdquo; requests, and ensure their completeness by the time of the credit approval.
 </li>
 <li>
 Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner.
 </li>
 <li>
 And any other assigned tasks.
 </li>
 </ol>
 
 
 QUALIFICATIONS
 
 
 
 
 Academic and professional qualifications
 
 
 <ul>
 <li>
 University/College Degree
 </li>
 <li>
 Credit Risk course
 </li>
 <li>
 MA /MBA is an advantage
 </li>
 </ul>
 
 
 Experience and other requirements
 
 
 <ul>
 <li>
 Basic Qualifications:
 </li>
 <li>
 Islamic Banking Knowledge
 </li>
 <li>
 Ability to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and ADIB EGYPT objectives /priorities.
 </li>
 <li>
 Creativity - an enquiring mind willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response Strong work ethic; high energy levels; results oriented - a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance.
 </li>
 <li>
 Networking - Maintaining close contact with coverage, product and risk specialists within NBD.
 </li>
 <li>
 Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements.
 </li>
 </ul>
 
 
 Minimum Experience:
 
 
 
 RM: Min 5 years of Experience + CC Certified.
 
 
 SRM: Min 7 years of Experience + CC Certified.
 
</div>

SMEs / Business Banking- Relationship Manager/Senior Relationship Manager

Wio Bank

<div>
 
 About Wio
 
 
 
 Wio Bank is a leading one-of-a-kind financial platform that is revolutionizing the banking industry in the MENA region. Our platform is here to reboot personal and business banking in the digital age. Our personalised features and seamlessly integrated services are built around your needs, helping you spend, save, and plan for your future.
 
 
 Role Overview
 
 
 At Wio, we&rsquo;re reimagining banking for a digital-first world &mdash; built around simplicity, innovation, and customer obsession. We&rsquo;re looking for a dynamic Business Development Manager (Employee Banking) to join our Employee Banking team and play a key role in expanding Wio&rsquo;s payroll ecosystem. In this role, you&rsquo;ll be the bridge between Wio and our corporate partners &mdash; onboarding companies, building strong and lasting relationships with HR and Finance leaders, and ensuring every employer and employee experiences the effortless simplicity Wio is known for.
 
 
 What You'll Be Responsible For
 
 
 <ul>
 <li>
 Drive the execution of employee banking and payroll acquisition strategies in line with Wio&rsquo;s growth objectives.
 </li>
 <li>
 Engage with HR, Payroll, and Finance decision-makers to present and promote Wio&rsquo;s innovative salary account solutions.
 </li>
 <li>
 Manage end-to-end payroll onboarding, from company setup to employee activation, ensuring a seamless experience.
 </li>
 <li>
 Provide proactive account management and support to payroll clients &mdash; addressing needs, resolving queries, and ensuring client satisfaction.
 </li>
 <li>
 Maintain accurate, timely records of interactions, leads, and opportunities in line with Wio&rsquo;s CRM processes.
 
 
 </li>
 </ul>
 What Are We Looking For
 
 
 <ul>
 <li>
 Mandatory: UAE banking experience of 3&ndash;5+ years in Employee Banking, Corporate Payroll, or Multi-Product Sales.
 </li>
 <li>
 Proven track record in managing and growing corporate relationships, especially with HR and Payroll functions.
 </li>
 <li>
 Deep understanding of employee banking products &mdash; including salary accounts, credit cards, personal loans, and related retail offerings.
 </li>
 <li>
 Language: Fluent in Arabic and English (spoken and written).
 </li>
 <li>
 Excellent communication, presentation, and relationship-building skills.
 </li>
 <li>
 Ability to thrive in a fast-paced, digital-first environment, managing multiple clients with agility and precision.
 </li>
 <li>
 Preferred Location: Abu Dhabi, where most of our key corporate partners are based (open to candidates from Dubai).
 </li>
 </ul>
</div>

Business Development Manager (Employee Banking)

BASH

We are urgently seeking an experienced and results-driven Bank Relationship Manager to join our team. The ideal candidate will be responsible for managing and strengthening relationships with banking partners, ensuring efficient financial operations, and supporting strategic banking initiatives. This role requires a proactive professional with strong financial acumen, negotiation skills, and the ability to work under pressure in a fast-paced environment.Key Responsibilities<ul><li>Develop, manage, and maintain strong relationships with banks and financial institutions</li><li>Act as the primary point of contact between the company and banking partners</li><li>Negotiate banking facilities, credit lines, guarantees, loans, and fee structures</li><li>Coordinate with internal departments on banking requirements, documentation, and compliance</li><li>Monitor and manage cash flow, account operations, and banking transactions</li><li>Ensure timely processing of payments, guarantees, LC/ LGs, and other banking instruments</li><li>Support treasury operations and optimize banking services and costs</li><li>Prepare reports and presentations related to banking relationships and performance</li><li>Ensure compliance with internal policies, regulatory requirements, and banking standards</li><li>Identify opportunities to improve banking efficiency and financial partnerships</li></ul>Required Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Finance, Banking, Accounting, Economics, or a related field</li><li>Minimum 5&ndash;8 years of experience in bank relationship management, corporate banking, or treasury</li><li>Strong understanding of banking products, credit facilities, and financial instruments</li><li>Proven experience in negotiating with banks and managing multiple banking relationships</li><li>Excellent communication, interpersonal, and stakeholder management skills</li><li>Strong analytical and problem-solving abilities</li><li>Ability to handle confidential financial information with discretion</li><li>Proficiency in MS Excel and financial reporting tools</li></ul>Job Type: Full-time

Bank Relationship Manager

Tasaheel تساهيل

<div>
 
 About Us
 
 
 
 Tasaheel is one of Egypt&rsquo;s leading microfinance institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.
 
 
 Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs&mdash;particularly women and youth&mdash;to grow their businesses, improve their livelihoods, and contribute to sustainable local development.
 
 
 With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.
 
 
 
 Overview
 
 
 
 The SMEs Relationship Manager will take charge of overseeing and expanding a portfolio of small and medium-sized enterprise (SME) clients. Your role will involve ensuring that all their financial requirements, such as deposits, transactions, trade finance, and borrowing, are adequately addressed, while fostering robust, long-lasting relationships that aid in the company&rsquo;s growth and success.
 
 
 
 What You&acute;ll Do
 
 
 
 <ul>
 <li>
 Understand client needs and develop tailored solutions to address them effectively.
 </li>
 <li>
 Manage and grow a portfolio of SME customers while ensuring high levels of satisfaction and retention.
 </li>
 <li>
 Identify key decision-makers within client organizations to strengthen relationships.
 </li>
 <li>
 Resolve customer concerns or complaints promptly and professionally.
 </li>
 <li>
 Identify upselling and cross-selling opportunities and coordinate with the relevant teams.
 </li>
 <li>
 Ensure high-quality customer service, sales processes, and client engagement standards.
 </li>
 <li>
 Actively approach and acquire potential clients to grow the portfolio.
 </li>
 <li>
 Maintain strong knowledge of market trends and competitor offerings.
 </li>
 <li>
 Collaborate with internal teams to deliver seamless customer experiences.
 
 
 </li>
 </ul>
 
 What Makes You a Good Fit
 
 
 
 <ul>
 <li>
 Bachelor's degree in business, Finance, Economics, or a related field is preferred.
 </li>
 <li>
 1 to 3 years of experience in the banking sector, preferably in SME or business banking.
 </li>
 <li>
 Proven experience in planning and implementing sales or relationship strategies.
 </li>
 <li>
 Strong interpersonal, communication, and negotiation skills.
 </li>
 <li>
 Customer-centric mindset with strong problem-solving abilities.
 </li>
 <li>
 Ability to work both independently and collaboratively in a fast-paced environment
 
 
 </li>
 </ul>
 At Tasaheel, we believe that access to finance is not just a service&mdash;it&rsquo;s a catalyst for transformation.
</div>

SME's Relationship Manager - 10th of Ramadan City

First Abu Dhabi Bank (FAB)

<div>
 
 General Accountability
 
 
 
 Sales and Financial:
 
 
 <ul>
 <li>
 Increase depth and breadth of Relationship with existing customers.
 </li>
 <li>
 Increased sales volumes/ market shares in target market.
 </li>
 <li>
 Utilization of limits for the new approved limits.
 </li>
 <li>
 Number and quality of Credit Applications processed.
 </li>
 <li>
 Response &amp; Turnaround Times of Customer requests &amp; processing business applications.
 </li>
 <li>
 Alignment of structure &amp; pricing of the proposed limits with customers&rsquo; needs.
 </li>
 <li>
 Establishment of an efficient customer-focused approach representing a strong competitive edge.
 </li>
 <li>
 Increase share of high end market and quality business within assigned segment.
 </li>
 <li>
 By using the existing borrowing clientele&rsquo;s suppliers &amp; buyers, creating new borrowing relationship to the bank
 </li>
 <li>
 To develop and manage the portfolio of the company for Corporate/ Commercial Financing.
 </li>
 <li>
 Provide customers with accurate and timely information on products and reveal the benefits affecting their businesses.
 </li>
 <li>
 Actively source business from prospects and follow up on sales leads within designated market segments.
 </li>
 <li>
 Plan visits to existing and new prospective clients in coordination with GTx and FX team.
 </li>
 <li>
 Identify and forward sales leads to other areas in the Bank for cross-selling.
 
 
 </li>
 </ul>
 
 Risk Management
 
 
 
 <ul>
 <li>
 Prepare Credit Application (CA), analyze financial statements, and make it ready for approvals.
 </li>
 <li>
 Ensure CAs for new clients and renewals for existing clients are correctly prepared in accordance with the bank policies and regulation framework.
 </li>
 <li>
 Recognize early warning signals of unsatisfactory account conduct and pursue the collection of past due loans.
 </li>
 <li>
 Assess the financial and business risks involved in lending to particular businesses, mainly by looking at the Company&rsquo;s competitive position within its industry, its strategic direction, management quality and its financial profile.
 </li>
 <li>
 Identify and analyze the areas of potential risk threatening the assets, earning capacity or success of Organizations in various business fields.
 </li>
 <li>
 Pro-actively manage the assigned portfolio risk by ensuring timely renewal of accounts within the applicable time standards, provided all required information is available.
 
 
 </li>
 </ul>
 
 Profitability &amp; Expense Control
 
 
 
 <ul>
 <li>
 Ensure effective utilization of limits to maximize profitability.
 </li>
 <li>
 Regularly monitor MIS reports for FX and Trade Working Capital revenues and utilizations.
 </li>
 <li>
 Continuously seek to increase revenue margins from customers.
 
 
 </li>
 </ul>
 
 Customer Service &amp; Service Level
 
 
 
 <ul>
 <li>
 Whenever needed, contact customer service groups and processing units to ensure satisfactory service standards are met.
 </li>
 <li>
 Operations and Process responsibilities.
 
 
 </li>
 </ul>
 
 Activities / Operations
 
 
 
 <ul>
 <li>
 Discuss credit packages with respective Credit Team and approving authorities if needed.
 </li>
 <li>
 Establish and maintain a close working relationship with Credit Division/ Credit Administration.
 </li>
 <li>
 Understand customer&rsquo;s financial needs &amp; initiate formulation of written proposals to fulfill these needs with bank&rsquo;s products within the general guidelines of Business Banking and regulating authorities
 </li>
 <li>
 Review credit analysis and add high standard qualitative comments.
 
 
 </li>
 </ul>
 
 Compliance
 
 
 
 <ul>
 <li>
 Compliance with bank related policies and procedures, and Business Banking standards in structuring &amp; pricing of limits.
 </li>
 <li>
 Adhere and comply with bank&rsquo;s internal applicable policies and procedures as well as governing regulations issued by concerned authorities.
 </li>
 <li>
 Cooperate and facilitate work of internal audit and risk management to address gaps, and respond to audit reports within agreed deadlines
 </li>
 <li>
 Monitor money laundering activities and coordinate remedial actions with management.
 </li>
 <li>
 The day-to-day responsibilities of the proposed role will include, but not limited to:
 
 
 </li>
 </ul>
 Knowledge
 
 
 <ul>
 <li>
 Strong understanding of financial statement analysis, conducting due diligence for lending cases, ability to risk assessment.
 </li>
 <li>
 Strong knowledge of Trade Finance and Real Estate Finance products.
 </li>
 <li>
 Good understanding of market best practices and dynamics including demographic factors, competitor products and services.
 </li>
 <li>
 Strong understanding and working knowledge of SME banking and related regulations.
 </li>
 <li>
 Understands legal structures consistent with different type of businesses. Skills &amp; Behaviors.
 </li>
 <li>
 Proven ability to communicate and influence at different levels and to a variety of audiences.
 </li>
 <li>
 Proven achievement of meeting or exceeding sales targets. Having a sales hunting mindset.
 </li>
 <li>
 Able to evaluate, analysis, draw conclusions and develop insightful recommendations and solutions.
 </li>
 <li>
 Strong entrepreneurial / commercial / business acumen with an understanding of wider economic issues.
 </li>
 <li>
 Proven ability to build and maintain strong customer relationships.
 
 
 </li>
 </ul>
 
 Frameworks, Boundaries &amp; Decision-Making Authority
 
 
 
 <ul>
 <li>
 Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
 </li>
 <li>
 Authorized to take decisions as per the approved authorization matrix.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Minimum Qualification
 
 
 University Degree - MBA / PGDM / CA / CFA or similar certification preferable.
 
 
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 5-8 years&rsquo; relevant experience in the banking sector with at least 4 years in similar positions of progressively increasing managerial responsibilities in the Business Banking function.
 </li>
 <li>
 Trade Working Capital Experience is a must; Real Estate Financing Experience will be valuable as well.
 </li>
 </ul>
</div>

Relationship Manager - Trade Working Capital

Qatar National Bank

<div>Main duties: 
The incumbent will be primarily responsible for managing on a day-to-day basis a portfolio of existing and potential Senior/large corporate customers to meet assigned financial targets of assigned country location. Incumbent is expected to develop and profitably manage banking relationships for business customers within their geographic territory or industry/customer portfolio. This position functions as the primary resource for extension of the full range of bank products and services applicable to the business customer. These will typically include credit and deposit services, as well as international transactions or other specialised services.
Education/Experience Requirements:<ul><li> 
University graduate (Bachelor's degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study), Masters preferred</li><li>Excellent oral and written communication skills (including report writing) in English. Arabic, French or applicable local language highly desirable.</li><li>Ideal candidate should possess relevant relationship management experience built on sound credit background, with 12 years additional relevant banking experience.</li></ul>
Required Special Skills:<ul><li> 
 Good knowledge of the banking and commercial environment of the country.</li><li> Ability to solve problems and adopt a hands-on role to meet financial targets.</li><li> Computer literate able to compose own correspondences/ reports using bank standard applications.</li><li> Good oral and written communication skills both in local and English language.</li></ul></div>

Vice President - Corporate Relationship Management (Omanization)

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent will be primarily responsible for managing on a day-to-day basis a portfolio of existing and potential corporate customers to meet assigned financial targets of assigned country location. Incumbent is expected to develop and profitably manage banking relationships for business customers within their geographic territory or industry/customer portfolio. This position functions as the primary resource for extension of the full range of bank products and services applicable to the business customer. These will typically include credit and deposit services, as well as international transactions or other specialized services
 
 
 Main Duties
 
 
 <ul>
 <li>
 Play a major role in the implementation of the strategies and plan to achieve all set volume, revenue and profit targets for the Corporate Banking function within the assigned country location and in accordance with QNB&rsquo;s overall corporate budget and strategy.
 </li>
 <li>
 Come up consistently with business ideas to help boost revenues
 </li>
 <li>
 Develop Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Corporate Banking Unit and monitor their achievements on periodic basis.
 </li>
 <li>
 Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent and adheres to QNB policies
 </li>
 <li>
 Develop and manage on a day-to-day basis potential corporate customers and assigned portfolio of existing customers to meet assigned financial and non-financial targets in compliance with established QNB credit policies, procedures and standards.
 </li>
 <li>
 Build and maintain strong and effective relationships with all related functions / units to achieve assigned goals / objectives.
 </li>
 <li>
 Support with appropriate direction of work and duties for the ARM and support with relevant training and support.
 </li>
 <li>
 Responsible for business development and origination as well as credit recommendations in favour of selected local and regional corporations
 </li>
 <li>
 Provide timely and accurate information to the Senior RM &amp; Head of Corporate &amp; Institutional Banking and head office regarding credit and compliance issues in local and regional markets.
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain strong and effective relationship with all other related departments and units to achieve the Group&rsquo;s goals/objectives.
 </li>
 <li>
 Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required
 
 
 </li>
 </ul>
 Education/Skills
 
 
 <ul>
 <li>
 University graduate (Bachelor&rsquo;s degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study), Masters preferred
 </li>
 <li>
 Excellent oral and written communication skills (including report writing) in English. Arabic, French or applicable local language highly desirable.
 </li>
 <li>
 Ideal candidate should possess relevant relationship management experience built on sound credit background, with 10 years additional relevant banking experience
 </li>
 <li>
 Good knowledge of the banking and commercial environment of the country.
 </li>
 <li>
 Ability to solve problems and adopt a hands-on role to meet financial targets.
 </li>
 <li>
 Computer literate able to compose own correspondences/ reports using bank standard applications.
 </li>
 <li>
 Good oral and written communication skills both in local and English language.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Copy of your Passport
 </li>
 <li>
 Copy of Education Certificate
 </li>
 </ul>
</div>

QNB3640 - Assistant Vice President - Corporate Relationship Management (Omanization)

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