business banking manager

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><b><br>
Budget</b></p><p>
1. Grow current business, maximize customer penetration, and meet set business plan through conducting sales meetings with targeted clients in designated branches in coordination with the Commercial &amp; BB District Head to ensure smooth business transfer and proper hand over process</p><p>
2. Attract new Business banking companies to maximize Bank&rsquo;s liabilities, assets, and trade finance as well as cross selling CIB&rsquo;s affiliates</p><p>
3. Offer Business Banking products to targeted customers based on their size and segment to best suit their needs</p><p><b>
Service Quality</b></p><p>
4. Respond and follow up on sales inquiries for targeted clients to comply with the set level of service &amp; ensure customer satisfaction</p><p>
5. Handle customers&rsquo; complaints properly, directs them to the relevant channels and recommends solutions to evade re-occurrence and ensure they are closed within the set TAT</p><p>
6. Responsible for the continuous update of the Business Banking customer data &amp; KYC to develop &amp; improve the database with the support of the Commercial &amp; BB Service Representative</p><p><b>
Reports / Analysis</b></p><p>
7. Report inflows and outflows of the Business Banking companies on daily basis to monitor performance against set budgets, and plan for any rectification if needed</p><p>
8. Prepare Call Memos for current business banking customers to report their market situation frequently through site visits, phone calls and checking the suppliers and buyers&rsquo; lists</p><p><b>
Policies, Processes and Procedures</b></p><p>
9. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><p><b>
Day-to-day management</b></p><p>
10. Follow the day-to-day operations related to own jobs in the Commercial &amp; BB Distribution department to ensure continuity of work</p><p><b>
Compliance</b></p><p>
11.Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</p><div><br>
</div></div><div>
Qualifications<div></div><p><b><br>
Qualifications &amp; Experience</b></p><p>
&sect; Bachelor&rsquo;s degree of Commerce, Business Administration, Accounting or its equivalent. Preferably, MBA holder</p><p>
&sect; Minimum 4 years of relevant experience for Relationship Manager and minimum 5 years of relevant banking experience for Senior Relationship Manager</p><p>
&sect; Good command of English and Arabic languages</p><p>
&sect; Must be capable of using basic computer software such as Office, Internet and email</p><p>
&sect; Business Banking RM has to pass successfully the SEMP exam to be promoted to Business Banking Senior RM.</p><p><b>
Skills</b></p><p>
&sect; Selling skills</p><p>
&sect; Customer centric</p><p>
&sect; Quantitative and qualitative analytical skills</p><p>
Excellent Communication and negotiation skills</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-NADI EL SEID BRANCH</div><div>
Work Locations: NADI EL SEID BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

BUSINESS BANKING RELATIONSHIP MANAGER (PAYROLL)

Wells Fargo

<div><p><b>About this role:</b></p><p>
Wells Fargo is seeking a Senior Business Banking Relationship Manager (LO) to be part of our growing Business Banking Team. This role will support customers <b>in an assigned</b><b> market </b>by deepening relationships and engaging in prospecting activities. Learn more about the career areas and lines of business at <b>wellsfargojobs.com.</b></p><p><b><br>
In this role, you will:</b></p><ul><li>
Source and onboard new business clients through strategic prospecting, community outreach, and internal referrals</li><li>
Build visibility and develop strong Centers of Influence (COIs) to support long-term relationship development</li><li>
Deepen existing relationships by understanding client priorities and proactively identifying opportunities for engagement and expansion</li><li>
Manage a moderately complex book of business</li><li>
Drive portfolio growth by increasing core deposit balances and identifying deepening opportunities</li><li>
Proactively manage risk exposure and ensure alignment with underwriting policies and risk guidelines</li><li>
Conduct comprehensive financial and credit assessments including cash flow, collateral, and business operating cycles</li><li>
Structure and support secured and unsecured credit solutions within delegated authority, coordinating with credit partners as needed</li><li>
Present credit recommendations and financial strategies to clients and internal stakeholders</li><li>
Recommend and deliver a full suite of Wells Fargo business banking products including credit, treasury management, and digital banking tools</li><li>
Tailor solutions to client operating cycles, cash flow needs, and strategic goals</li><li>
Collaborate with product teams and internal stakeholders to creatively solve client challenges and streamline processes</li><li>
Engage financial decision-makers with proactive communication and responsive service</li><li>
Provide actionable feedback to enhance tools and offerings that elevate client experience and operational excellence</li><li>
Retain and grow client relationships by advising on financial strategies and managing expectations with transparency and care</li><li>
This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below</li></ul><p><b><br>
Required Qualifications:</b></p><ul><li>
4+ years of banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul><p><b><br>
Desired Qualifications:</b></p><ul><li>
2+ years of experience sourcing and or managing a portfolio of clients with $2mm - 25mm in annual revenue
</li><li>Strong knowledge of deposit and cash management products and services</li><li>
Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally</li><li>
Ability to balances needs of clients with associated risks and interests of Wells Fargo</li><li>
3+ years of experience in business-to-business sales</li><li>
Established network in the local market</li><li>
Knowledge and understanding of financial services industry
</li><li>Excellent verbal, written, and interpersonal communication skills</li><li>
Intermediate Microsoft Office skills</li><li>
A BS/BA degree or higher</li></ul><p></p><p><b>
Job Expectations:</b></p><ul><li>
Position will be responsible for visiting customers and prospects outside of the office location within an assigned market/geography.</li><li>
Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary</li></ul><p></p><p><b>
Posting Location:</b></p><ul><li>
5000 Louetta Rd Spring, TX 77379</li></ul><p></p><p>
**Preferred location listed above. Other locations within the Wells Fargo footprint may be considered. Relocation assistance is not available for this position.**</p><p></p><p><b>
Posting End Date:</b></p><p></p>
15 Jul 2026<ul><li><b><i>Job posting may come down early due to volume of applicants.</i></b></li></ul><p></p><p><b>
We Value Equal Opportunity</b></p><p></p><p>
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.</p><p></p><p>
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit&rsquo;s risk appetite and all risk and compliance program requirements.</p><p></p><p>
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.</p><p></p><p><b>
Applicants with Disabilities</b></p><p></p><p>
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.</p><p></p><p><b>
Drug and Alcohol Policy</b></p><p></p><p><br>
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.</p><p></p><p><b>
Wells Fargo Recruitment and Hiring Requirements:</b></p><p></p><p>
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.</p><p>
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</p></div><p></p>

Senior Business Relationship Manager (LO)

QNB Group

<div>
 <strong>
  About QNB
  <br/>
  <br/>
 </strong>
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 <br/>
 <br/>
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 <br/>
 <br/>
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 <br/>
 <br/>
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 <br/>
 <br/>
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 <br/>
 <br/>
 <strong>
  Job Purpose Summary
  <br/>
  <br/>
 </strong>
 The incumbent will be primarily responsible for managing on a day-to-day basis a portfolio of existing and potential corporate customers to meet assigned financial targets of assigned country location. Incumbent is expected to develop and profitably manage banking relationships for business customers within their geographic territory or industry/customer portfolio. This position functions as the primary resource for extension of the full range of bank products and services applicable to the business customer. These will typically include credit and deposit services, as well as international transactions or other specialized services
 <br/>
 <br/>
 Main Duties
 <br/>
 <br/>
 <ul>
  <li>
   Play a major role in the implementation of the strategies and plan to achieve all set volume, revenue and profit targets for the Corporate Banking function within the assigned country location and in accordance with QNB&rsquo;s overall corporate budget and strategy.
  </li>
  <li>
   Come up consistently with business ideas to help boost revenues
  </li>
  <li>
   Develop Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Corporate Banking Unit and monitor their achievements on periodic basis.
  </li>
  <li>
   Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.
  </li>
  <li>
   Act within the limits of the powers delegated to the incumbent and adheres to QNB policies
  </li>
  <li>
   Develop and manage on a day-to-day basis potential corporate customers and assigned portfolio of existing customers to meet assigned financial and non-financial targets in compliance with established QNB credit policies, procedures and standards.
  </li>
  <li>
   Build and maintain strong and effective relationships with all related functions / units to achieve assigned goals / objectives.
  </li>
  <li>
   Support with appropriate direction of work and duties for the ARM and support with relevant training and support.
  </li>
  <li>
   Responsible for business development and origination as well as credit recommendations in favour of selected local and regional corporations
  </li>
  <li>
   Provide timely and accurate information to the Senior RM &amp; Head of Corporate &amp; Institutional Banking and head office regarding credit and compliance issues in local and regional markets.
  </li>
  <li>
   To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests
  </li>
  <li>
   Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
  </li>
  <li>
   Build and maintain strong and effective relationship with all other related departments and units to achieve the Group&rsquo;s goals/objectives.
  </li>
  <li>
   Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required
   <br/>
   <br/>
  </li>
 </ul>
 Education/Skills
 <br/>
 <br/>
 <ul>
  <li>
   University graduate (Bachelor&rsquo;s degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study), Masters preferred
  </li>
  <li>
   Excellent oral and written communication skills (including report writing) in English. Arabic, French or applicable local language highly desirable.
  </li>
  <li>
   Ideal candidate should possess relevant relationship management experience built on sound credit background, with 10 years additional relevant banking experience
  </li>
  <li>
   Good knowledge of the banking and commercial environment of the country.
  </li>
  <li>
   Ability to solve problems and adopt a hands-on role to meet financial targets.
  </li>
  <li>
   Computer literate able to compose own correspondences/ reports using bank standard applications.
  </li>
  <li>
   Good oral and written communication skills both in local and English language.
   <br/>
   <br/>
  </li>
 </ul>
 Note: you will be required to attach the following:
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Copy of your Passport
  </li>
  <li>
   Copy of Education Certificate
  </li>
 </ul>
</div>


QNB3640 - Assistant Vice President - Corporate Relationship Management (Omanization)

Mobilink Bank

<div>
 <p>
  <strong>
   Department:
  </strong>
  Digital Banking
 </p>
 <p>
  <strong>
   Bank Grade:
  </strong>
  OG-I
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Reports To:
  </strong>
  Head of Digital Banking
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Head Office
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What is Product Manager &ndash; Digital Banking - MMBL
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Product Manager &ndash; Digital Banking is responsible for designing, enhancing, and managing digital banking products across mobile app, internet banking, and internal digital channels. The role focuses on translating business and customer needs into well-defined digital features, working closely with business, technology, operations, risk and compliance teams to deliver secure, scalable, and customer-friendly solution
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Product Manager &ndash; Digital Banking Does
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Own assigned digital banking products and features throughout their lifecycle, from ideation to post-launch optimization.
  </li>
  <li>
   Contribute to the digital banking roadmap in alignment with the bank&rsquo;s digital transformation strategy and business objectives.
  </li>
  <li>
   Identify opportunities to digitize manual processes and enhance customer journeys across digital channels. Define product goals, success metrics, release plans, and feature priorities.
  </li>
  <li>
   Gather and analyze requirements from business, operations, risk, compliance, and other stakeholders.
  </li>
  <li>
   Translate business requirements into Product Requirement Documents (PRDs), user stories, process flows, and functional specifications.
  </li>
  <li>
   Design end-to-end digital customer journeys, including exception handling and edge-case scenarios.
  </li>
  <li>
   Collaborate with UX/UI teams to develop intuitive, customer-centric digital experiences.
  </li>
  <li>
   Work closely with technology and engineering teams to ensure timely and accurate product delivery.
  </li>
  <li>
   Manage, prioritize, and maintain the product backlog in line with business priorities.
  </li>
  <li>
   Participate in Agile ceremonies, including backlog grooming, sprint planning, reviews, and retrospectives.
  </li>
  <li>
   Provide functional guidance and clarifications to development teams throughout the implementation lifecycle.
  </li>
  <li>
   Coordinate and support User Acceptance Testing (UAT), pilot launches, and production deployments.
  </li>
  <li>
   Act as the primary liaison between business, technology, operations, risk, compliance, and other stakeholders.
  </li>
  <li>
   Ensure alignment on project scope, timelines, deliverables, and responsibilities across all teams.
  </li>
  <li>
   Present product updates, demonstrations, progress reports, and recommendations to internal stakeholders.
  </li>
  <li>
   Ensure all digital products and features comply with SBP regulations, internal policies, AML requirements, and information security standards.
  </li>
  <li>
   Coordinate reviews and approvals with Risk, Compliance, Legal, and Information Security functions.
  </li>
  <li>
   Maintain complete and accurate documentation to support audits, governance reviews, and regulatory requirements.
  </li>
  <li>
   Monitor key digital performance indicators, including adoption, engagement, transaction success rates, drop-offs, and turnaround times.
  </li>
  <li>
   Analyze customer feedback, complaints, operational issues, and performance trends to identify improvement opportunities.
  </li>
  <li>
   Drive continuous product enhancements to improve customer experience, operational efficiency, and business outcomes.
  </li>
  <li>
   Support the development and maintenance of SOPs and operational procedures for digital products and processes.
  </li>
  <li>
   Coordinate training and knowledge transfer sessions for call center, branch, operations, and support teams.
  </li>
 </ul>
 <p>
  Ensure operational readiness and seamless transition of new features and products to business-as-usual operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What are we looking for and what does it take to be Product Manager &ndash; Digital Banking - MMBL?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Finance, Computer Science, Information Technology, or a related field.
  </li>
  <li>
   3&ndash;6 years of experience in product management, digital banking, fintech, or technology-driven roles.
  </li>
  <li>
   Hands-on exposure to digital banking channels, including mobile banking applications, internet banking platforms, APIs, and core banking systems.
  </li>
  <li>
   Strong understanding of digital product development lifecycles and customer-centric product management practices.
  </li>
  <li>
   Experience working with cross-functional teams, including technology, operations, business, and compliance stakeholders.
  </li>
  <li>
   Knowledge of Agile methodologies and experience working in Agile delivery environments is preferred.
  </li>
  <li>
   Familiarity with banking regulations, compliance requirements, and risk management practices is an advantage.
  </li>
  <li>
   Experience working within a regulated financial services environment will be considered a plus.
  </li>
  <li>
   Strong analytical, problem-solving, communication, and stakeholder management skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About MMBL:
  </strong>
 </p>
 <p>
  Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join MMBL?
  </strong>
 </p>
 <p>
  This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 </p>
</div>


Product Manager – Digital Banking

TAWANTECH

<div>Job Summary<p>
We are seeking an experienced Engagement Manager / Stream Lead to drive strategic transformation initiatives within the banking and financial services sector. The ideal candidate will possess a strong consulting background, exceptional stakeholder management skills, and proven experience leading complex workstreams across strategy, business transformation, analytics, and commercial optimization programs.</p><p>
This role requires a highly analytical and client-facing professional capable of engaging with senior executives, managing cross-functional teams, and delivering measurable business outcomes. The position is focused on strategic advisory and transformation rather than traditional IT implementation or operational support.</p>
Key Responsibilities<ul><li>
Lead and manage strategic workstreams within large-scale banking transformation programs.</li><li>
Drive business strategy, operating model transformation, performance improvement, and commercial optimization initiatives.</li><li>
Develop executive-level presentations, business cases, strategic recommendations, and transformation roadmaps.</li><li>
Engage with senior client stakeholders, including C-suite executives and business leaders, to align objectives and drive decision-making.</li><li>
Structure and oversee complex analyses, ensuring data-driven insights and actionable recommendations.</li><li>
Coordinate cross-functional teams and ensure timely delivery of project milestones and outcomes.</li><li>
Identify risks, dependencies, and opportunities across workstreams and proactively manage stakeholder expectations.</li><li>
Support business development activities, proposal development, and client relationship management.</li><li>
Facilitate workshops, steering committees, and executive governance forums.</li><li>
Mentor junior consultants and team members while promoting best practices in project delivery.</li></ul><br>
<b>
Requirements</b><br>
<br>
Required Qualifications<ul><li>
7&ndash;12 years of professional experience in management consulting, banking transformation, corporate strategy, or related fields.</li><li>
Proven experience leading complex strategic initiatives and workstreams.</li><li>
Strong executive communication, presentation, and stakeholder management capabilities.</li><li>
Demonstrated ability to influence senior leadership and drive strategic decision-making.</li><li>
Experience managing multiple stakeholders in fast-paced and complex environments.</li><li>
Strong analytical, problem-solving, and structured thinking skills.</li><li>
Bachelor's degree in Business, Finance, Economics, Engineering, or a related field.</li><li>
Excellent verbal and written communication skills.</li></ul>
Preferred Qualifications<ul><li>
Banking or Financial Services industry experience.</li><li>
Experience with leading consulting firms or strategy consulting practices.</li><li>
Exposure to banking transformation, operating model redesign, growth strategy, customer strategy, digital transformation, or commercial optimization initiatives.</li><li>
MBA or advanced degree from a reputable institution.</li><li>
Experience working with executive committees and board-level stakeholders.</li><li>
Riyadh-based candidates are strongly preferred.</li><li>
Arabic and English language proficiency is preferred for client-facing engagements.</li></ul></div>

Engagement Manager / Stream Lead

Superior National Bank

<div><p>Department: Retail Banking</p>
<p>Reports To: Branch Manager</p>
<p>Supervises: None</p>
<p>Last Updated: 11.20.2024</p>
<p>Summary: Serves as a point of contact for customer experience-related activity for the branch, including teller transactions as well as proactive sales and service, for personal and business customers.</p>
<p><b>Major Duties &amp; Responsibilities</b>:</p>
<ul><li>Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records</li>
<li>Cash checks and process withdrawals after verification of signatures and balances</li>
<li>Receive, verify, and enter loan and other payments</li>
<li>Provide a complete range of customer services, including opening, maintaining, and closing accounts</li>
<li>Count, check, package, and order coins and currency</li>
<li>Balance cash drawer at the end of the shift/day</li>
<li>Relationship Building:
<ul><li>Drives branch growth through outbound prospecting and community engagement.</li>
<li>Consults with and advises customers about all bank products and services.</li>
<li>Uncovers needs for personal and business deposit accounts and loans after thorough needs-based consultation.</li>
<li>Interviews and gathers customer information, opens new deposit accounts.</li>
<li>Creates an enhanced customer experience with an &ldquo;all-in-one&rdquo; approach to relationship building.</li>
</ul></li><li>Electronic Banking:
<ul><li>Makes recommendations for personal and business electronic products, enrolling both personal and business customers</li>
<li>Demonstrates, onboards, and supports e-banking customers (ACH, wires, bill pay, mobile deposit, mobile banking, personal finance, remote deposit capture.)</li>
<li>Assists customer with self-service devices, whether in-person or remotely in a virtual capacity.</li>
<li>Other duties as assigned.</li>
</ul></li></ul><p><b>Education, Experience &amp; Requirements</b>:</p>
<ul><li>Bachelor&rsquo;s or Associate&rsquo;s Degree in finance field preferred or related experience</li>
<li>Successful completion of in-house training program</li>
<li>Experience in a banking/lending environment preferred</li>
</ul>
<p><b>Physical &amp; Mental Demands</b>:</p>
<ul><li>Stand, walk, sit, stoop, reach with hands or arms, occasionally move up to 25 pounds, and use hands to finger, handle, or feel objects, tools, or controls</li>
<li>Talk, hear, write, read, type, understand technical manuals, manipulate numbers, and communicate effectively in person, on the phone, and via letter/e-mail</li>
<li>Effectively organize, prioritize, and complete work assignments, and deal with frequent and/or multiple interruptions</li>
<li>Learn duties/tasks in a reasonable amount of time</li>
<li>Perceive clearly at both close and long range, and possess adequate peripheral vision, depth perception, color distinction, and focusing ability</li></ul></div>

Universal Banker

BayCoast Bank

<div><div><div><div>Job Posting Title</div><div><b>
Assistant Branch Manager I</b></div></div></div><p><b>
Job Description</b></p><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>
Assistant Branch Manager I</b></h2><p><b>
Location:</b> Cranston Branch, Cranston RI</p><p>
Bilingual: Portuguese &amp; Spanish a plus, but not required</p><h3 class="jobSectionHeader"><b>
Join Our Team and Lead Exceptional Customer Experiences</b></h3><p>
Are you a driven leader who thrives on developing teams, building relationships, and delivering exceptional service? At BayCoast Bank, we&rsquo;re looking for an <b>Assistant Branch Manager I</b> who brings leadership, energy, and a strong customer focus to our branch team.</p><p>
In this role, you&rsquo;ll play a key part in the daily success of the branch&mdash;supporting operations, coaching staff, and helping customers achieve their financial goals. If you enjoy mentoring others, strengthening community connections, and advancing your banking career, we want to hear from you!</p><h2 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h2><h3 class="jobSectionHeader"><b>
Lead &amp; Inspire</b></h3><ul><li>
Supervise and coach branch staff, providing ongoing training and development</li><li>
Assist with performance management, goal setting, and staff motivation</li><li>
Support staffing schedules, timekeeping, and daily team operations</li></ul><h3 class="jobSectionHeader"><b>
Deliver Outstanding Customer Service</b></h3><ul><li>
Serve as a primary point of contact for customer inquiries and issue resolution</li><li>
Build and maintain strong customer relationships</li><li>
Provide financial solutions tailored to customer needs</li></ul><h3 class="jobSectionHeader"><b>
Drive Results &amp; Growth</b></h3><ul><li>
Support branch goals through referrals, relationship development, and retention</li><li>
Assist with business development efforts, including outreach and community involvement</li><li>
Identify opportunities to expand customer relationships across bank services</li></ul><h3 class="jobSectionHeader"><b>
Ensure Operational Excellence</b></h3><ul><li>
Oversee daily branch operations in the absence of the Branch Manager</li><li>
Ensure compliance with bank policies, procedures, and regulatory requirements</li><li>
Maintain security, cash controls, and operational accuracy</li></ul><h3 class="jobSectionHeader"><b>
Be a Team Player</b></h3><ul><li>
Collaborate with other departments to enhance customer experience</li><li>
Participate in community events and initiatives to grow the Bank&rsquo;s presence</li><li>
Promote a strong, positive, and customer-focused team culture</li></ul><h2 class="jobSectionHeader"><b>
What You Bring</b></h2><ul><li>
Previous banking experience with demonstrated leadership or supervisory skills</li><li>
Strong customer service and relationship-building abilities</li><li>
Knowledge of banking products, services, and operations</li><li>
Loan origination experience and NMLS registration preferred</li><li>
Excellent communication, problem-solving, and decision-making skills</li><li>
Ability to motivate, coach, and develop team members</li><li>
Positive attitude, professionalism, and reliability</li><li><div>
Bilingual skills in Portuguese and/or Spanish are a plus, but not required</div></li></ul><h2 class="jobSectionHeader"><b>
Why Join BayCoast Bank</b></h2><p>
We believe in making a difference for our customers, our community, and our employees. Our core values:</p><ul><li>
Take pride in what you do</li><li>
Believe your work matters</li><li>
Care about people</li><li>
Maintain a positive attitude</li></ul><h2 class="jobSectionHeader"><b>
Employee Benefits</b></h2><ul><li>
Health, dental, &amp; vision insurance</li><li>
Defined Benefit Plan</li><li>
401(k) with company safe harbor</li><li>
Paid time off &amp; holidays</li><li>
Professional development &amp; career advancement opportunities</li><li>
Employee banking perks</li><li>
Tuition and loan support</li></ul><h2 class="jobSectionHeader"><b>
Work Environment &amp; Requirements</b></h2><ul><li>
Ability to lift up to 50 lbs</li><li>
May require evenings or weekends</li><li>
Travel between locations required; reliable transportation necessary</li></ul></div></div></div></div></div></div></div>

Assistant Branch Manager I

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