business center manager

Digital Penguin

About the RoleWe are looking for an experienced and results-driven Floor Manager to oversee daily operations, support team performance, and ensure the highest standards of customer service. The successful candidate will be responsible for managing advisors, monitoring productivity, providing coaching, and maintaining a positive and professional working environment.Key Responsibilities<ul><li>Supervise and support a team of Customer Service Representatives (CSRs).</li><li>Conduct daily performance assessments and provide constructive feedback to team members.</li><li>Monitor CRM activity throughout the day to ensure agents are actively engaged and adhering to productivity standards.</li><li>Track agent statuses and investigate extended periods of inactivity or time spent on pause outside of authorized breaks.</li><li>Monitor attendance, punctuality, and adherence to schedules.</li><li>Provide coaching, mentoring, and ongoing performance improvement support.</li><li>Conduct call monitoring and quality assurance reviews to ensure service and compliance standards are maintained.</li><li>Deliver induction and training sessions for new joiners, ensuring they understand company processes, systems, compliance requirements, and performance expectations.</li><li>Assist with training, and development of new and old team members.</li><li>Ensure individual and team KPIs are achieved.</li><li>Generate daily, weekly, and monthly performance reports for management.</li><li>Identify performance gaps and implement corrective action plans where necessary.</li><li>Ensure compliance with company policies, procedures, and operational guidelines.</li><li>Foster a positive, professional, and high-performance work environment.</li><li>Recommend and implement process improvements to enhance team efficiency and productivity.</li></ul>Requirements<ul><li>Previous experience in a Floor Manager, Team Leader, Supervisor, or similar leadership role.</li><li>Strong understanding of call center operations and performance management.</li><li>Experience using CRM systems and workforce monitoring tools.</li><li>Excellent leadership, communication, and coaching skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Proficiency in Microsoft Office and reporting tools.</li></ul>Preferred Qualifications<ul><li>Experience in customer service, lead generation, claims management, or contact center environments.</li><li>Proven ability to lead teams and achieve performance targets.</li></ul>Working Hours &amp; Schedule<ul><li>Shift Timing: 1:00 PM &ndash; 10:30 PM (Mon - Thurs)</li><li>Friday: Half day (2:30PM to 9:30PM)</li><li>Saturday: Half day (2:00PM to 8:00PM)</li><li>Sunday: Off (fixed weekly off)</li></ul>Note: Manadatory to be in the office before 10 mints of shift time.Benefits<ul><li>Company-provided meal (Dinner)</li><li>Supportive &amp; Professional work environment</li><li>Growth opportunities</li><li>Annual Leaves/Paid holidays</li></ul>Experience<ul><li>Team Leadership/Supervisory Experience: 2+ years (Preferred)</li><li>Call Center Operations Management: 2+ years (Preferred)</li></ul>Work Location: [On-site]Apply now if you are a hands-on leader who can effectively monitor team performance, maintain operational discipline, and drive continuous improvement.Do not apply if you don't have BPO/Call center/Contact Center Experience.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Floor Manager (BPO)

PeopleOne Health

**Hiring for Broward County and SDOC Center for Employee Health (831 Simpson Rd. Kissimmee, FL 34744)**Job Summary ABOUT PEOPLEONE HEALTH:PeopleOne Health is one of the fastest-growing providers of value-based primary care and has earned the best-in-class member satisfaction scores. We deliver exceptional healthcare that reduces costs and significantly improves health outcomes by focusing on preventive care, behavior change, and keeping people healthier. The key to our successful culture is living our motto: care for yourself; care for each other; care for our members.JOB SUMMARY:The Center Manager is responsible for the overall daily operations of a designated cluster of primary care centers. This leadership role ensures the delivery of high-quality, patient-centered care by overseeing staffing, clinical workflows, compliance, and team engagement. The Center Manager serves as the key liaison between providers, Medical Assistants, and operational leadership to drive clinical efficiency, staff development, and a positive member experience.Duties:This position provides supervision to others: Yes<ul><li>Directly supervise the Team Lead Medical Assistant and all Medical Assistants within the assigned centers.</li><li>Oversee the hiring, onboarding, and training of new Medical Assistants.</li><li>Conduct regular 1:1 check-ins, performance feedback, and development conversations.</li></ul>ESSENTIAL JOB FUNCTIONS:<ul><li>Lead and manage the day-to-day operations across a designated group of centers.</li><li>Ensure efficient and compliant execution of clinical workflows and protocols.</li><li>Maintain standards for documentation, infection control, and inventory management.</li><li>Monitor staffing levels and proactively manage schedule changes and coverage needs.</li><li>Oversee time tracking, approve PTO, and manage attendance in accordance with company policy.</li><li>Facilitate regular team huddles to ensure alignment, communication, and accountability.</li><li>Support a culture of collaboration, continuous improvement, and member-first thinking.</li><li>Support and execute initiatives that enhance the overall member (patient) experience.</li><li>Monitor and act on member feedback or service recovery opportunities.</li><li>Track and manage performance metrics (e.g., patient satisfaction, clinical quality, productivity).</li><li>Ensure compliance with internal audits, regulatory requirements, and organizational standards.</li></ul>Pay: $76,570.00 - $114,850.00 per yearWork Location: In person

Center Manager

Carbon Health

<div>As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we&rsquo;ve created lies in Carbon Health&rsquo;s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That&rsquo;s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. 
The Center Manager is responsible for the daily management of a Carbon Health facility. Managing all operational policies and procedures, center financials, patient experience and community outreach with an owner&rsquo;s mindset, to ensure profitability. A successful Center Manager is intrinsically motivated, challenge-driven, rethinks traditions and genuinely cares about employees and patients. 
KEY CAPABILITIES<ul><li>
Collaborate: Shares information with others so there are no surprises; facilitates effective collaboration among center medical directors, center managers, and external partners</li><li>
Drive Outcomes: Eliminates obstacles that affect organizational performance.</li><li>
Influence and Inform: Negotiates skillfully in tough situations; facilitates management of differences by addressing them openly and encouraging mutually beneficial resolutions</li><li>
Demonstrate Accountability: Acts with a clear sense of ownership with exceptional organization and time management skills; establishes clear responsibilities and processes for delivering, monitoring and measuring results</li><li>
Manage through Ambiguity: Coaches others in finding solutions and accomplishing goals despite incomplete information</li><li>
Develop Self &amp; Others: Provide real-time coaching to others, mentors key talent and takes significant action for effectiveness in current and future roles</li></ul> 
ABOUT YOU<ul><li>
1+ year of healthcare leadership experience and/or combination of healthcare experience and education</li><li>
Active listener that uses soft skills to build and maintain trusting relationships at all levels of the organization</li><li>
Excellent communication and interpersonal, time management, planning, organizational, analytical, problem-solving, and critical thinking skills</li><li>
Willing to work a flexible schedule including evenings, weekends and holidays</li></ul> 
WHAT YOU'LL DO<ul><li>
Implement staffing standards for hiring, training/development, scheduling, timecards, payroll, and talent management according to Carbon Health best practices</li><li>
Assess team member needs for scope of role, development needs, succession planning and clinic outcomes; create and promote development plans accordingly</li><li>
Lead regular team meetings, resolve conflict when needed, motivate employees and foster a culture of communication that promotes employee retention</li><li>
In partnership with the Center Medical Director - set, communicate and monitor clinical excellence standards of care and safety standards in keeping with regulatory agencies and Carbon Health policy; this includes daily standards, emergency preparedness and hazardous materials/waste programs, in addition security, equipment and utilities management</li><li>
Build positive relationships with clinicians, support staff, patients, community and vendors; manage conflict with care and empathy</li><li>
Communicate and respond to patient inquiries with a sense of urgency</li><li>
Monitor and control clinic expenditures within approved budget using administrative guidelines, organization benchmarks and anticipated scope of services with an owner&rsquo;s mindset</li><li>
Institute necessary modifications to procedures and clinic resource commitments as financial changes dictate</li><li>
Identify, plan and participate in marketing activities and community events that increase patient volume and engagement</li><li>
Maintain an environment that complies with all state and federal regulations including HIPAA</li></ul><h2 class="jobSectionHeader">
BENEFITS</h2><ul><li>
Medical, dental &amp; vision coverage, effective first day of employment</li><li>
Health Savings Account &amp; Flexible Savings Account option for health care &amp; dependent care</li><li>
Paid time off, paid sick leave</li><li>
401k retirement savings plans with employer match</li><li>
Life &amp; Disability Insurance</li><li>
DOT certification will be reimbursed where it is required for practice</li></ul><ul><li> 
Some benefits dependent on specialty and employment status</li></ul> 
We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.<h3 class="jobSectionHeader">
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Mathnasium

<div>Who We Are:
Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.
Our world-class curriculum is built upon the Mathnasium Method&mdash; the result of decades of hands-on instruction and development &mdash; and has changed the lives of children since 2002.
Why Work with Us:
At Mathnasium of Vacaville, we&rsquo;re passionate about both our students and our employees!
We set ourselves apart by providing Center Directors with:<ul><li>
A rewarding leadership opportunity to transform the lives of K-12th grade students</li><li>
A full-time, salaried position with a bonus structure</li><li>
A fun, supportive, and encouraging work culture</li><li>
Opportunities for professional development</li><li>
Continuous training on education, sales, and management best practices</li><li>
All necessary curriculum and instructional tools</li></ul>
If you are driven, motivated, and eager to make a difference, we would love to meet you!
Job Responsibilities:<ul><li>
Manage and oversee all aspects of day-to-day operations in the center</li><li>
Screen, hire, train, and schedule employees to effectively provide individualized instruction in a group setting via in-center, online, and/or hybrid delivery using the Mathnasium Method</li><li>
Lead and motivate team members by developing them professionally and personally</li><li>
Market the Mathnasium program by building school and community relationships</li><li>
Conduct sales by promptly responding to leads and successfully enrolling students</li><li>
Administer student assessments, identify learning gaps, and develop customized learning plans</li><li>
Provide exceptional customer service by building relationships with families and communicating student progress</li><li>
Monitor and grow overall center performance metrics, including profitability and student success</li><li>
Become proficient with digital educational materials and processes</li><li>
Support the maintenance of a safe and professional learning environment</li></ul>
Qualifications:<ul><li>
Passion for math and working with students</li><li>
Excellent interpersonal and organizational skills</li><li>
Ability to cultivate teamwork and balance various leadership responsibilities</li><li>
Eagerness to learn and be trained</li><li>
Exceptional math competency through at least Algebra I</li><li>
Proficiency in computer skills</li><li>
Preferred Bachelor&rsquo;s Degree (not required), preferred in education, math, or related field</li><li>
Previous management or leadership experience preferred</li><li>
Previous customer relationships &amp; sales experience preferred</li></ul>
All applicants are required to take a math literacy test to demonstrate math proficiency, provide work authorization, and pass a background check.
The Mathnasium Mission 
Teach children math so they understand it, master it, and love it.
 
Math can change their lives, and they can change the world.
 
Mathnasium makes math make sense, building children's confidence and a deep understanding and lifelong love of mathematics. With more than 1,000 locations on four continents, our franchised and company-owned learning centers provide tutoring from pre-K through high school. 
The Mathnasium Method&trade; increases a child's math competency and improves their lives by opening the doors to higher education, greater career opportunities, and a better future. It is in that sense that we aim to change the world ... one child at a time. 
Our teaching method, the Mathnasium Method&trade;, is the life&rsquo;s work of Larry Martinek, Mathnasium&rsquo;s Chief Instructional Officer and a teacher and math teaching consultant in the Los Angeles area for more than 35 years. The Mathnasium Method&trade; uses a time-tested, customized program which stems from a unique assessment to identify what students need to improve their math skills. We offer personalized instruction, proprietary worksheets, and games to build Number Sense and provide a fun and supportive environment in which children can learn and practice math.
Pay: $22.00 - $25.00 / hour
Pay:<ul><li>
Bonus pay</li></ul>
Benefits:<ul><li>
Flexible schedule</li><li>
Paid time off</li><li>
Health insurance</li><li>
401(k)</li><li>
Employee discount</li><li>
Paid training</li></ul>
Job Type: fulltime, parttime
Schedule:<ul><li>
Weekend availability</li><li>
Monday to Friday</li></ul>
Education: High school degree
Work location: On-site</div>

Center Manager / Director

Dr Firas Dental & Orthodontic Center

Job Description:Working with a number of Departments and Seniors, the role will provide clerical and administrative support to Departmental Managers and assists in coordinating all aspects of daily operations for both Medical and Support Departments. As an operations coordinator, the job holder should be able to resolve problematic situations efficiently and have excellent communication and organizational skills. The role will play a part of the Business Development of the Dental Center till its full growth. Ultimately, an outstanding operations coordinator should be able to ensure the smooth daily operations of the Dental Center.A. General Services<ul><li>Oversee the day-to-day operations of the facility with the goal of providing high-quality and efficient dental service to patients. This involves assisting with the daily operations for both Medical and Support.</li><li>Be the designated person to act as the bridge between departments and branches of the center.</li><li>Communicate effectively, professionally, and in a timely manner with both internal and external departments, including both main and branch staff members</li><li>Develop and maintain strong professional relationship with team members and Department Heads, including but not limited to HR Director, Finance Director, IT Director, Licensing Officer, Marketing Director, BD Director, Engineering Manager, OT Manager etc.</li><li>Assume responsibility for coordinating with the GA and OT Manager for any necessary dental surgery preparation.</li><li>Take lead with project management by creating assignments, tracking progress, and resolving issues.</li><li>Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made</li><li>Performing administrative tasks such as emailing designated personnel from different departments to efficiently solve concerns in daily operations.</li><li>Assist the human resources department with employee complaints and work with other relevant departments to address them.</li><li>Preparing and maintaining operations documents and reports.</li><li>Provide administrative support during audits as required and/or assigned.</li></ul>B. Business Development<ul><li>Arrange business meetings with prospective clients (ex: Universities, Schools, Organizations)</li><li>Attend Marketing Events and Campaigns conducted by FDOC or Reem Hospital to represent the Dental Department</li><li>Coordinate with Procurement and Suppliers for Marketing items to be used</li><li>Propose business ideas to improve Brand Reputation and Financial Growth</li></ul>C. Compliance<ul><li>Create process controls to ensure all daily operations are aligned and following the processes, policies and regulations of FDOC and Reem Hospital</li><li>Ensure proper documentation and record management of all Administrative and Medical Department</li><li>Adhere to all applicable rules and regulations of DOH and the center</li><li>Ensure confidentiality of employee and patient&rsquo;s information</li><li>Knowledgeable in DOH Rankin Audits and JCIA Accreditation.</li></ul>Job Type: Full-timeWork Location: In person

Operations Coordinator

Aptech

We&rsquo;re Hiring &ndash; Marketing ManagerJoin Aptech Metro Star Gate CenterAre you a creative, result-oriented, and passionate marketing professional looking to make a real impact in the education industry? Aptech Metro Star Gate Center is looking for an experienced Marketing Manager to lead our marketing initiatives, drive student enrollments, strengthen brand visibility, and create innovative campaigns that deliver measurable results.Position: Marketing ManagerLocation: Aptech Metro Star Gate Center, KarachiKey Responsibilities<ul><li>Develop and execute comprehensive marketing strategies to increase admissions and brand awareness.</li><li>Plan and manage digital marketing campaigns across social media, Google Ads, email marketing, and other online platforms.</li><li>Organize seminars, workshops, career counseling sessions, roadshows, and promotional events.</li><li>Build and maintain relationships with schools, colleges, universities, and corporate partners.</li><li>Manage social media presence and content marketing initiatives.</li><li>Analyze campaign performance and prepare regular marketing reports.</li><li>Lead and supervise marketing team members and external vendors.</li><li>Conduct market research and competitor analysis to identify growth opportunities.</li><li>Manage marketing budgets and ensure optimal ROI on marketing activities.</li><li>Coordinate with admissions and academic departments to achieve enrollment targets.</li></ul>Requirements✅ Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business Administration, or related field.✅ 3&ndash;5 years of experience in marketing, preferably in the education or service industry.✅ Strong knowledge of:<ul><li>Digital Marketing</li><li>Social Media Marketing</li><li>SEO &amp; SEM</li><li>Event Management</li><li>Brand Management</li><li>Marketing Analytics</li></ul>✅ Excellent communication, presentation, and leadership skills.✅ Ability to work independently and achieve ambitious targets.What We Offer✔ Competitive Salary Package✔ Performance-Based Incentives✔ Professional Growth Opportunities✔ Friendly &amp; Dynamic Work Environment✔ Training &amp; Development OpportunitiesJob Type: Full-timeWork Location: In person

Marketing Manager

Verne

<div>Job Title: Environment, Health, and Safety (EHS) Manager

Location: Keflavik 
Job Summary: The Data Center EHS Manager is responsible for developing, implementing, and maintaining comprehensive environmental, health, and safety programs to ensure a safe, compliant, and incident-free data center environment. This role partners closely with operations, facilities, engineering, contractors, and leadership to manage risk, meet regulatory requirements, and promote a strong safety culture across all data center activities. 


Key Responsibilities:
<ul>
<li>EHS Program Management</li>
</ul><ul><li>Develop, implement, and continuously improve Verne site-specific and company-wide health and safety programs aligned with corporate and regulatory requirements</li>
</ul><ul><li>Establish and develop EHS policies, procedures, and standard operating practices for data center operations</li>
</ul><ul><li>Lead hazard identification, create risk assessments, and job safety analyses for critical activities</li>
</ul><ul><li>Develop strong relationships with key stakeholders from wider Verne EHS network to ensure alignment of safety management system throughout the business</li></ul> 


Regulatory Compliance
<ul>
<li>Ensure compliance with all applicable local Icelandic, EU (where applicable) and relevant international EHS regulations</li>
</ul><ul><li>Maintain required permits, licenses, and documentation</li>
</ul><ul><li>Serve as the primary site contact for regulatory agencies and inspections</li></ul> 


Incident Management &amp; Prevention
<ul>
<li>Ensure all EHS incidents and observations are recorded and actioned to closure</li>
</ul><ul><li>Lead incident investigations, root cause analyses, and corrective/preventative action plans</li>
</ul><ul><li>Track and analyse safety metrics, trends, and ensure compliance to Verne EHS Key Performance indicators</li>
</ul><ul><li>Drive proactive safety initiatives in line with safety trends to reduce incidents and near-misses</li>
</ul><ul><li>Ensure post incident lessons learnt communications with the wider business.</li></ul> 


Training &amp; Safety Culture
<ul>
<li>Develop and deliver health and safety training and induction material for employees, contractors, and visitors</li>
</ul><ul><li>Conduct employee and contractor toolbox talks and safety briefings</li>
</ul><ul><li>Promote a No-Blame culture of safety accountability and continuous improvement</li>
</ul><ul><li>Ensure Verne&rsquo;s central H&amp;S training needs analysis and training matrix is kept up to date</li>
</ul><ul><li>Lead, organise and coordinate site H&amp;S committee</li>
</ul><ul><li>Act as the workplace elected Occupational health and safety representative.</li></ul> 


Contractor &amp; Vendor Safety
<ul>
<li>Review and approve contractor safety plans, risk assessments, method statements and permits to work</li>
</ul><ul><li>Ensure contractor training and competency requirements are met prior to works commencing</li>
</ul><ul><li>Monitor contractor compliance with strict site safety requirements (PPE, supervision, segregations, inspection tag etc)</li>
</ul><ul><li>Conduct regular audits and inspections of contractor activities</li></ul> 


Emergency Preparedness
<ul>
<li>Maintain integrity of site emergency response and business continuity plans</li>
</ul><ul><li>Coordinate fire safety, evacuation drills, and emergency response exercises</li>
</ul><ul><li>Collaborate with facilities, security, and local emergency services</li></ul> 


Audits &amp; Reporting
<ul>
<li>Conduct regular scheduled safety inspections and audits of data center facilities designed to identify non-conformances before an external audit.</li>
</ul><ul><li>Prepare reports for leadership on safety performance, ISO 45001/ISO14001 compliance, and identified safety risks</li>
</ul><ul><li>Support internal and external audits</li>
</ul><ul><li>Carry out workplace surveys and assessments to ensure Verne meets Finnish occupational health requirements</li></ul> 


Required Qualifications
<ul>
<li>Bachelor's degree in occupational health &amp; safety, Environmental Science, Engineering, or a related field (or equivalent experience)</li>
</ul><ul><li>5+ years of health and safety experience in data centers, critical facilities, construction, manufacturing, or industrial environments</li>
</ul><ul><li>Strong knowledge of Icelandic workplace safety (Vinnueftirliti&eth; guidelines, OSH Act No. 46/1980, HMS regulations, &Iacute;ST EN 50110, etc.), and data center safety practices</li>
</ul><ul><li>Experience in leading and managing ISO 45001 and ISO 14001 standard audit</li>
</ul><ul><li>Experience in managing contractor safety</li>
</ul><ul><li>Experience with electrical safety, confined spaces, LOTO, and fire suppression systems</li>
</ul><ul><li>in-depth knowledge and experience in developing and implementing permit-to-work systems</li></ul> 


Preferred Qualifications
<ul>
<li>Professional certifications such as CSP, CIH, IOSH, NVQ-Level 5 or 6, NEBOSH, or equivalent</li>
</ul><ul><li>Experience supporting large-scale or hyperscale data center or Critical environments</li>
</ul><ul><li>Understanding of construction related risks including contractor management in live operational spaces.</li></ul></div>

Data Center Health & Safety Manager

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Floor Manager (BPO)

Center Manager

Center Manager

Center Manager / Director

Operations Coordinator

Marketing Manager

Data Center Health & Safety Manager