business center representative

Rochester Regional Health

<div>Job Title: Business Office Representative
Department: Patient Accounting
Location: Riedman Campus ,100 Kings Highway,Rochester, NY 14610-0757
Hours Per Week: 40
Schedule: Full-Time, Day Shift, Between 7 am and 4.30 pm
Position Summary: 
 
Ensure full reimbursement is received by RRH for clinical services rendered including professional, long-term/home care and hospital care, by effectively and accurately managing a receivable. Resolve edits to ensure accurate claims are sent to primary and secondary insurances. Research and resolve denials and payer requests for information promptly and accurately in order to secure payment. Work as part of a dynamic team continually looking for ways to improve a complex business process. 
 
Key Responsibilities:<ul><li>
Review and accurately process claim edits in a system workqueue. Accurately handle claim adjustments and coverage changes as needed.</li><li>
Review and process claim denials according to established processes. Research and resolve denial issues via the payer website, coverage policies and/or phone calls to the payer. Submit corrected claims and appeals.
</li><li>Process account adjustments and refunds as needed according to department policy and procedure.
</li><li>Document actions appropriately and follow-up with payers to ensure they take actions promised. Follow-up on claims with no responses. Manage large workload using tracking tools to ensure we don&rsquo;t fail to follow-up before a payer&rsquo;s deadline.
</li><li>Participate in team meetings which review new procedures, new denial types and system updates. Report problems and patterns to the supervisor to help keep policies and procedures up to date with new clinical programs and payer policy changes.
</li><li>Acquire and maintain knowledge of system terminology, claim/denial/coverage concepts and terms, and relevant HIPAA privacy rules and other regulations. Expertly use insurance websites to explore denial issues and resolve them using the tools in Epic, including accessing clinical documentation and authorization details.
</li><li>Respond to patient complaints by researching coverage and claim processing to ensure the patient responsibility is accurate. Contact insurance as needed. Coordinate resolution with Customer Service staff.</li></ul> 
For Revenue Integrity:<ul><li>
For team members who are responsible for completing payment posting: research and resolve payment posting requests/discrepancies in order to properly relieve the receivable</li><li>
Review and accurately scan/index remittances and correspondence</li><li>
Identify and accurately post remittances for all payors to correct accounts/systems according to department policy and procedure</li><li>
Expertly use insurance websites to explore denial and payment issues and resolve them using the tools in Epic, including accessing clinical documentation and authorization details</li></ul><div> 
Desired Attributes: 
 
i. Education/Training: At least one year experience in a Medical Office environment preferred 
ii. Basic knowledge of medical billing, cording, collection processes, insurance policies and governmental regulation provision preferred 
iii. Knowledge of UBO4 billing form and 1500F05 specific payer requirements preferred 
iv. Excellent problem solving, organizational and oral and written communication skills required 
v. Successful completion of annual age and job specific competencies and skill verification tools required 
vi. Proficiency in a variety of computer applications and spreadsheet applications and common office equipment 
 
Minimum Qualifications: 
<ul><li>None</li></ul> 

Required Licensure/Certification Skills: 
<ul><li>None</li></ul> 
Rochester General Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran</div>
EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee&rsquo;s physician or delegate will be considered for accommodations.
PAY RANGE:
$18.50 - $22.25<div><div><div><div><div><div><div>
CITY:</div></div></div></div></div></div></div>
Rochester<div><div><div><div><div><div><div>
POSTAL CODE:</div></div></div></div></div></div></div>
14617
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.</div>

Business Office Representative

Innovations Community Mental Health Center

<div>Business Development &amp; Marketing Representative
Innovations Community Mental Health Center &ndash; Dallas, TX 
Field-Based Role | Flexible Structure | Competitive Compensation
Are you experienced in obtaining psychiatric and behavioral health referrals and building high-impact community partnerships?
Innovations Community Mental Health Center is a full-service outpatient behavioral health provider serving children through geriatric populations across Texas via telehealth and throughout the DFW Metroplex in person. Our mission is to deliver compassionate, person-centered psychiatric and therapeutic care that supports healing, recovery, and long-term stability.
We are seeking a motivated, relationship-driven Business Development &amp; Marketing Representative with direct experience generating psychiatric and behavioral health referrals. This is a primarily field-based role focused on building strategic referral networks and increasing census across our programs.
This opportunity may be structured as W2 or contract-based compensation, depending on experience and performance alignment.
What You&rsquo;ll Do
Build, nurture, and expand psychiatric referral partnerships with:<ul><li>
Primary care physicians and specialty practices</li><li>
Hospitals and emergency departments</li><li>
Inpatient psychiatric units and discharge planners</li><li>
PHP/IOP programs</li><li>
Schools and school counselors</li><li>
Social service agencies</li><li>
Criminal justice entities</li><li>
Managed care organizations</li><li>
Employers and EAP programs</li></ul>
Actively obtain and manage behavioral health referrals through in-person outreach, structured presentations, and strategic networking.
Represent Innovations at community events, healthcare meetings, and professional forums.
Educate referral sources on levels of care, intake criteria, payer acceptance, turnaround times, and clinical capabilities.
Collaborate with intake and clinical leadership to ensure smooth onboarding and timely admissions.
Track referral trends, conversion rates, and outreach metrics to support growth initiatives.
Required Qualifications<ul><li>
Proven experience obtaining psychiatric or behavioral health referrals</li><li>
Prior experience in outpatient behavioral health, hospital behavioral health, PHP/IOP, discharge planning, or similar setting</li><li>
Established referral relationships within the mental health ecosystem strongly preferred</li><li>
Understanding of Medicaid, Medicare, and managed care referral processes</li><li>
Strong interpersonal, presentation, and relationship-building skills</li><li>
Self-motivated and results-oriented</li></ul>
Must have reliable transportation for consistent community outreach.
Why Join Innovations?
Innovations Community Mental Health Center is committed to expanding access to high-quality behavioral health services. You will work alongside psychiatrists, psychiatric nurse practitioners, therapists, QMHPs, and case managers dedicated to evidence-based care and measurable outcomes.
We are expanding intentionally and seeking individuals who understand the importance of strong psychiatric referral pipelines.
Our Motto: Healing starts with Innovation.</div>

Business Development Specialist & Marketing Liaison

Seacoast Bank

<div>This is a TEMPORARY position.

*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations and on-site only*

About the Organization:

Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. &ldquo;We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.&rdquo; -Founder Harold Schwartz. Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance.

About the Position:

Are you a people person with a passion for helping others?

Citizens First Bank is seeking a dynamic and compassionate individual to join our customer contact center team as a Temporary Customer Contact Center Representative. As a Temporary Customer Contact Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support.

What you'll do as a Temporary Customer Contact Center Representative:
<ul>
<li>Build relationships: Connect with customers on a personal level, understanding their needs and offering tailored solutions.</li>
<li>Solve problems: Efficiently resolve customer inquiries and issues, ensuring a positive and seamless experience.</li>
<li>Promote products: Educate customers about our diverse range of financial products and services, helping them achieve their financial goals.</li>
<li>Embrace technology: Utilize our state-of-the-art systems to provide quick and accurate assistance.</li>
</ul>
For more information on becoming a Customer Contact Center Representative, please see the attached job description.

Temporary Customer Contact Center Representative Requirements:

Minimum:
<ul>
<li>High school diploma or equivalent required, one year in a customer service/retail environment.</li>
<li>Must be able to attend work regularly and on time and perform position requirements with little supervision.
</li><li>Must have the ability to assist customers in a professional, positive manner, ability to communicate effectively, ability to be flexible by being able to adjust adeptly to changing priorities, ability to function as a member of a team including participating in team activities and displaying positive behavior.</li>
<li>Must have computer skills including working knowledge of Microsoft Office (Outlook, Word and Excel), proficient in keyboarding and use of a calculator and possess good general math and letter composition skills. Must be able to work flexible hours.</li>
</ul>
Preferred:
<ul>
<li>Two years CSR experience in banking or related environment. Completed CFT courses in consumer and mortgage lending</li></ul> 


Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.

Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace. 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Temporary Customer Contact Center Representative - The Villages

River Oaks Honda

<div>
 <ul>
 <li>
 $750 per week guaranteed for your first 30 days! Flexible Scheduling Options
 
 
 
 </li>
 </ul>
 The Ed Napleton Automotive Group is looking for our next Call Center/Automotive BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton&rsquo;s Midwest BDC Call Center, in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS) to generate appointments for the dealership sales departments.
 
 
 Take advantage of this rare opportunity to join one of the country&rsquo;s largest and most successful automotive dealership groups and Apply Today!
 
 
 The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
 
 
 What We Offer:
 
 
 <ul>
 <li>
 $750 per week guaranteed for your first 30 days! (Based on a 40-hour work week at $18.75 per hour)
 </li>
 <li>
 Opportunity to earn $35,000-$70,000 per year. Hourly pay + Performance-Based Commissions
 </li>
 <li>
 Fun, fast-paced, diverse work environment
 </li>
 <li>
 Various shifts available with many flexible scheduling options
 </li>
 <li>
 Medical, Dental, Vision Insurance,401K
 </li>
 <li>
 For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
 </li>
 <li>
 Paid Vacation and Sick Time
 </li>
 <li>
 Paid Training
 </li>
 <li>
 Discounts on products, services, and vehicles
 </li>
 <li>
 Growth Opportunities
 
 
 
 </li>
 </ul>
 Job Responsibilities:
 
 
 <ul>
 <li>
 Handle incoming and outgoing phone calls and emails
 </li>
 <li>
 Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
 </li>
 <li>
 Answer customer internet inquires by via email, phone, and text
 </li>
 <li>
 Schedule sales appointments and reschedule no show customers
 </li>
 <li>
 Contact customers based on current marketing incentives
 </li>
 <li>
 Follow up with existing and potential customers to generate leads and close sales
 </li>
 <li>
 Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
 </li>
 <li>
 Follow up in a manner that results in the customer visiting the dealership
 </li>
 <li>
 Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
 </li>
 <li>
 Other duties as assigned by management
 
 
 
 </li>
 </ul>
 Job Requirements:
 
 
 <ul>
 <li>
 Excellent computer skills required
 </li>
 <li>
 Knowledgeable to call center environment - NO COLD CALLS!
 </li>
 <li>
 Automotive experience helpful but not required
 </li>
 <li>
 Able to communicate persuasively with customers to set appointments
 </li>
 <li>
 Willingness to undergo a background check and drug screen in accordance with local law/regulations
 </li>
 <li>
 18+ years of age or older to comply with company driving policy
 
 
 
 </li>
 </ul>
 We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
</div>

Call Center/BDC Representative

Advanced Urology

<div>Job Title &ndash; Position Description: Patient Representative I/Call Center Scheduling Coordinator
Reports to: Team Lead
 MISSION
The Patient Representative I is responsible for assisting patients by navigating communications and processes related to access to care and clinical management, while effectively working with departments across the organization. They serve as the first point of contact and take ownership of patient requests to deliver an excellent patient experience.
OUTCOMES<ul><li>
Accurately identifies and responds to the patients needs with an appropriate sense of urgency and enthusiasm.</li><li>
Using excellent customer service skills, communicates in an effective and professional manner across all modalities.</li><li>
Ensure optimal customer service by utilizing provided feedback to enhance patient experience.</li><li>
Utilize departmental and interdeparmental resources to determine appropriate actions required in order to satisfy patient need.</li><li>
Adequately communicate through various electronic sources including, but not limited to, Electronic Medical Record (EMR), email, and online chat platforms.</li></ul>
COMPETENCIES
Job Related Competencies:<ul><li>
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>
Demonstrates Self Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.</li><li>
Resourcefulness: Securing and deploying resources effectively and efficiently.</li><li>
Tech Savvy: Anticipating and adopting innovation in business building digital and technology applications.</li></ul>
Cultural Competencies:
Advanced Values:<ul><li>
People<ul><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives</li></ul></li><li>
Heart<ul><li>
Patient Focus: Building strong patient relationships and delivering patient centric solutions</li></ul></li><li>
Service<ul><li>
Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity</li></ul></li><li>
Excellence<ul><li>
Cultivates Innovation: Creating new and better ways for the organization to be successful</li></ul></li></ul>
Behaviors:<ul><li>
Being Resilient:<ul><li>
Rebounding from setback and adversity when facing difficult situations</li></ul></li><li>
Self-Development:<ul><li>
Actively seeking new ways to grow and be challenged using both formal and informal development challenges</li></ul></li><li>
Optimizes Work Processes:<ul><li>
Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul></li><li>
Professional Communication:<ul><li>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, while maintaining a professional appearance and tone</li></ul></li></ul> 
QUALIFICATIONS
Basic Qualifications:
Education:<ul><li>
High School Diploma or GED</li></ul>
Previous, Job Relevant Work Experience: Level 1<ul><li>
2 years of recent customer service experience, involving direct interaction with customers</li><li>
Typing Speed: 50 Words Per Minute, minimum</li></ul>
Previous, Job Relevant Work Experience: Level 2<ul><li>
2 years of recent customer service experience, involving direct interaction with customers</li><li>
2-3 years of call center experience</li><li>
Typing Speed: 50 Words Per Minute, minimum</li></ul>
Preferred Qualifications:
Previous, Job Relevant Work Experience:<ul><li>
3+ years of customer experience</li><li>
Working experience in call center setting</li><li>
Working experience in healthcare setting</li><li>
Working knowledge of healthcare insurance benefits</li><li>
Fluent in Spanish</li></ul></div>

Patient Representative I/Call Center Scheduling Coordinator

Max Orbit Education and training computer software

About Orbit Training CenterOrbit Training Center is a leading professional development institute in Dubai, specializing in high-demand courses in IT, design, engineering, and more. We're passionate about empowering individuals and businesses with cutting-edge skills to thrive in the UAE's dynamic job market. Join our vibrant team and help shape the future of education in the region!Job SummaryWe're seeking a dynamic and customer-focused Tele sales Representative cum Receptionist to join our front-line team in Dubai. In this hybrid role, you'll drive enrollment growth through proactive sales calls while ensuring a welcoming reception experience for our clients and visitors. If you're energetic, bilingual (English/Arabic preferred), and thrive in a fast-paced environment, this is your chance to make an impact at Orbit Training Center!Key Responsibilities<ul><li>Telesales Duties:</li><li>Make outbound calls to potential leads and follow up on inquiries to promote and sell training courses, achieving monthly enrollment targets.</li><li>Qualify prospects, conduct needs assessments, and close sales deals via phone, email, or in-person consultations.</li><li>Maintain accurate CRM records of leads, interactions, and conversions to support marketing efforts.</li><li>Achieve the Monthly Sales Target.</li><li>Receptionist Duties:</li><li>Greet walk-in clients, answer incoming calls, and provide general information about courses, schedules, and enrollment processes.</li><li>Schedule appointments, manage the reception area, and handle administrative tasks such as filing, data entry, and preparing enrollment documents.</li><li>Collaborate with the sales and Training teams to resolve client queries and contribute to overall center operations.</li></ul>Requirements<ul><li>High school diploma or equivalent; a diploma in business, sales, or hospitality is a plus.</li><li>1-2 years of experience in telesales, customer service, or receptionist roles (education/training sector experience preferred).</li><li>Excellent communication skills in English.</li><li>Proficiency in MS Office (Excel, Word) and basic CRM tools; experience with sales software is an advantage.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,250.00 per monthWork Location: In person

Telesales Representative Cum Receptionist

Verne

<div>Job Title: Environment, Health, and Safety (EHS) Manager

Location: Keflavik 
Job Summary: The Data Center EHS Manager is responsible for developing, implementing, and maintaining comprehensive environmental, health, and safety programs to ensure a safe, compliant, and incident-free data center environment. This role partners closely with operations, facilities, engineering, contractors, and leadership to manage risk, meet regulatory requirements, and promote a strong safety culture across all data center activities. 


Key Responsibilities:
<ul>
<li>EHS Program Management</li>
</ul><ul><li>Develop, implement, and continuously improve Verne site-specific and company-wide health and safety programs aligned with corporate and regulatory requirements</li>
</ul><ul><li>Establish and develop EHS policies, procedures, and standard operating practices for data center operations</li>
</ul><ul><li>Lead hazard identification, create risk assessments, and job safety analyses for critical activities</li>
</ul><ul><li>Develop strong relationships with key stakeholders from wider Verne EHS network to ensure alignment of safety management system throughout the business</li></ul> 


Regulatory Compliance
<ul>
<li>Ensure compliance with all applicable local Icelandic, EU (where applicable) and relevant international EHS regulations</li>
</ul><ul><li>Maintain required permits, licenses, and documentation</li>
</ul><ul><li>Serve as the primary site contact for regulatory agencies and inspections</li></ul> 


Incident Management &amp; Prevention
<ul>
<li>Ensure all EHS incidents and observations are recorded and actioned to closure</li>
</ul><ul><li>Lead incident investigations, root cause analyses, and corrective/preventative action plans</li>
</ul><ul><li>Track and analyse safety metrics, trends, and ensure compliance to Verne EHS Key Performance indicators</li>
</ul><ul><li>Drive proactive safety initiatives in line with safety trends to reduce incidents and near-misses</li>
</ul><ul><li>Ensure post incident lessons learnt communications with the wider business.</li></ul> 


Training &amp; Safety Culture
<ul>
<li>Develop and deliver health and safety training and induction material for employees, contractors, and visitors</li>
</ul><ul><li>Conduct employee and contractor toolbox talks and safety briefings</li>
</ul><ul><li>Promote a No-Blame culture of safety accountability and continuous improvement</li>
</ul><ul><li>Ensure Verne&rsquo;s central H&amp;S training needs analysis and training matrix is kept up to date</li>
</ul><ul><li>Lead, organise and coordinate site H&amp;S committee</li>
</ul><ul><li>Act as the workplace elected Occupational health and safety representative.</li></ul> 


Contractor &amp; Vendor Safety
<ul>
<li>Review and approve contractor safety plans, risk assessments, method statements and permits to work</li>
</ul><ul><li>Ensure contractor training and competency requirements are met prior to works commencing</li>
</ul><ul><li>Monitor contractor compliance with strict site safety requirements (PPE, supervision, segregations, inspection tag etc)</li>
</ul><ul><li>Conduct regular audits and inspections of contractor activities</li></ul> 


Emergency Preparedness
<ul>
<li>Maintain integrity of site emergency response and business continuity plans</li>
</ul><ul><li>Coordinate fire safety, evacuation drills, and emergency response exercises</li>
</ul><ul><li>Collaborate with facilities, security, and local emergency services</li></ul> 


Audits &amp; Reporting
<ul>
<li>Conduct regular scheduled safety inspections and audits of data center facilities designed to identify non-conformances before an external audit.</li>
</ul><ul><li>Prepare reports for leadership on safety performance, ISO 45001/ISO14001 compliance, and identified safety risks</li>
</ul><ul><li>Support internal and external audits</li>
</ul><ul><li>Carry out workplace surveys and assessments to ensure Verne meets Finnish occupational health requirements</li></ul> 


Required Qualifications
<ul>
<li>Bachelor's degree in occupational health &amp; safety, Environmental Science, Engineering, or a related field (or equivalent experience)</li>
</ul><ul><li>5+ years of health and safety experience in data centers, critical facilities, construction, manufacturing, or industrial environments</li>
</ul><ul><li>Strong knowledge of Icelandic workplace safety (Vinnueftirliti&eth; guidelines, OSH Act No. 46/1980, HMS regulations, &Iacute;ST EN 50110, etc.), and data center safety practices</li>
</ul><ul><li>Experience in leading and managing ISO 45001 and ISO 14001 standard audit</li>
</ul><ul><li>Experience in managing contractor safety</li>
</ul><ul><li>Experience with electrical safety, confined spaces, LOTO, and fire suppression systems</li>
</ul><ul><li>in-depth knowledge and experience in developing and implementing permit-to-work systems</li></ul> 


Preferred Qualifications
<ul>
<li>Professional certifications such as CSP, CIH, IOSH, NVQ-Level 5 or 6, NEBOSH, or equivalent</li>
</ul><ul><li>Experience supporting large-scale or hyperscale data center or Critical environments</li>
</ul><ul><li>Understanding of construction related risks including contractor management in live operational spaces.</li></ul></div>

Data Center Health & Safety Manager

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