business change manager

HSBC

<div><div><div><div>Some careers have more impact than others. 
If you&rsquo;re looking for a career where you can make a real impression, join HSBC and discover how valued you&rsquo;ll be. 
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. 
We are currently seeking an experienced professional to join our team in the role of Strategic Business Change Manager 
Principal responsibilities<ul><li>
Assess the impact of proposed changes on the business, its stakeholders, and define strategies to manage the impact. Collaborate with cross-functional teams to ensure that change initiatives are aligned with business goals and integrated seamlessly with existing processes.</li><li>
Facilitate the program management with impact assessment for change requests on design, scope, time, budget or effort on program plan and provides accurate estimates for handling new requirements, design changes and scope.</li><li>
Drive adoption of the change framework, certify the usage of existing best practices and establish new practices to improve delivery of change.</li><li>
Enable and guide the Product Owner to create/evolve Product roadmap, creation of epics and writing of user stories and managing the product backlog.</li><li>
Formulate analysis of customer journeys and product functionality. Responsible for ensuring that all requirements are aligned to strategic objectives, existing operating models and all exceptions are duly recorded and ratified.</li><li>
Responsible for ensuring that all requirements have suitable benefits associated with it and full traceability on ownership of requirement and success criteria for each requirement.</li><li>
Enable the Product Owner to drive commercialization of the change across markets, enable benefit realization. Collect and analyse relevant data, as needed, to assess the impact of change initiatives, measure progress, and enable business to make informed decisions. Define and articulate a clear vision for change, set achievable goals, and devise actionable plans to reach those objectives.</li><li>
Possess the required leadership skills to bring together strategic, analytical, critical thinking and necessary interpersonal skills to successfully navigate the complexities of change initiatives.</li><li>
Demonstrate strong strategic planning skills that can align change initiatives with the business&rsquo; overall strategy, ensuring that every effort contributes to long-term success.</li><li>
Communicate well, with the articulation ability to convey complex ideas clearly and persuasively with all the stakeholders. Navigate the cultural landscape to embed new processes and behaviors with existing values and norms, ensuring that change is not only implemented but also sustained over time.</li></ul></div></div></div><div><div><div>
Qualifications</div><div><ul><li>
10+ years of overall experience</li><li>
Experience in advanced Business analysis requirements gathering and design techniques; the ability to produce structured BRDs, finalize User Story, and write functional specification.</li><li>
Proven delivery experience working in a global project environment with different methodologies (including Agile/Waterfall)</li><li>
Hands on experience in Managing the capture, analysis and documentation of business process and driving measurable continuous improvement into process at design.</li><li>
Experience in designing solutions or change interventions and overseeing change management activities which can include diverse tasks, from timeline planning to stakeholder engagement.Experience in UAT planning, preparation, and execution, UAT coordination and facilitation to Business stakeholders.</li><li>
Proven ability to run effective workshops and trainings for client business users.</li><li>
Ability to advise stakeholders regarding process improvement initiatives. Ability to present complex solutions in clear and concise language. 
Strong aptitude with Data Analysis and Interpretation skills - the ability to critically evaluate information gathered across multiple sources, using multiple analysis techniques, reconcile variances and recommend proposals to senior and key stakeholders.</li><li>
Strong problem-solving skills to identify the root causes of problems and generate effective solutions. Alongside this, adaptability is key, as Strategic Business Change s must be able to pivot quickly in response to new information or changing circumstances, ensuring that the change process remains on track despite obstacles.</li><li>
Knowledge and experience in one or more of the following areas &ndash; Global Payment Solutions, Global Trade Solutions, Regulatory Risk &amp; Compliance, Sustainability, Wholesale Client Services, Wholesale Credit &amp; Lending, Capital Markets.</li></ul> 
You&rsquo;ll achieve more at HSBC 
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.&rdquo; 
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
***Issued By HSBC Electronic Data Processing (India) Private LTD***</div></div></div></div>

Strategic Business Change Manager

Reed

Project ManagerIpswich (Hybrid - 3 days per week in the office)£45,000 - £55,000 (12-Month FTC) REED Technology are working with a client in Ipswich who are seeking a Project Manager with a strong focus on process improvement and governance to join their Technology team on a 12-month fixed-term contract. You'll lead a range of technology and business change initiatives, ensuring projects run smoothly, stay on track, and deliver meaningful results. This is an excellent opportunity for an experienced project professional who thrives on driving structure, collaboration, and accountability - particularly within CRM and system change environments. Key Responsibilities <ul> <li>Lead and manage technology and business change projects, ensuring effective governance, process alignment, and delivery outcomes.</li><li>Drive consistency and accountability through structured project governance frameworks.</li><li>Collaborate with stakeholders across Technology, Operations, People, and Finance to deliver process improvements and system enhancements.</li><li>Facilitate project meetings, monitor progress, and ensure clear visibility of risks, actions, and dependencies.</li><li>Use tools such as Jira, Monday, or Trello to manage tasks, progress, and communication across teams.</li><li>Support delivery of CRM-related projects and ensure solutions meet business needs and user expectations.</li><li>Maintain alignment between evolving priorities and delivery plans, ensuring projects contribute to strategic goals.</li></ul> Skills & Experience Essential: <ul> <li>Proven experience managing technology or business change projects, with a strong focus on process and governance.</li><li>Hands-on experience delivering CRM system projects or similar business-critical platforms.</li><li>Strong understanding of project lifecycle management, stakeholder engagement, and change delivery.</li><li>Confident using project collaboration tools such as Jira, Monday, or Trello.</li><li>Excellent communication, organisation, and influencing skills.</li></ul> Desirable: <ul> <li>Project management certification (PRINCE2, APM PMQ, AgilePM, or equivalent).</li><li>Experience working in retail, shared services, or multi-site operational environments.</li></ul> Core Competencies:Governance Process Improvement Stakeholder Engagement CRM Delivery Risk Management Agile Ways of Working Communication Collaboration If this role piques your interest and you have relevant experience for the role, please apply using the link provided.

Project Managers

Lorien

Business Change Lead x 2 Reading or Glasgow (1 - 2 days onsite per month) ASAP - March 2026 £500 - £600/day inside IR35 Lorien's Utilities client are currently recruiting for 2 x Business Change Leads to join on an inside IR35 contract basis. Key Responsibilities <ul> <li>Experience of creating, managing and executing a change and engagement plan working in a complex and fast moving delivery environment</li><li>Experience of creating, editing and reviewing communication materials with stakeholders to ensure alignment of key messaging.</li><li>Experience of working within an IT Delivery environment, through coaching and support ensure that Delivery Leads communicate through the agreed frameworks to the wider business and that communications non technical and support delivery success.</li><li>Experience of working in a large team of Business Change and Engagement professionals ensuring alignment to delivery requirements.</li><li>Drive change impact assessments from creation to delivery.</li><li>Lead and support people change initiatives, ensuring smooth transitions and adoption.</li><li>Translate technical plans into business-ready communications and training materials.</li><li>Strong stakeholder and communication management skills.</li><li>Experience working within a complex, multi-departmental environment</li></ul> Should this position be of interest please submit your CV and I will be in contact as required. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Business Change Lead

Emirates Global Aluminium (EGA)

<div>
 Job description:
 
 
 
 JOB PURPOSE:
 
 <ul>
 <li>
 A Product Owner creates product roadmap and defines the strategic vision for their team driven by the overall vision. They have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure that the team&rsquo;s effort is aligned with overall strategy. A Product Owner manages dependencies with other team&rsquo;s functions while identifying, building and managing strategic partnership across the different teams. They work closely within their team to ensure business value and user feedback is translated into new developments when necessary. Product owners will be accountable for specific business KPIs based on the area of the product they are focused on.
 </li>
 </ul>
 
 &nbsp;
 
 
 KEY ACCOUNTABILITIES:
 
 <ul>
 <li>
 Set ambitious and clear product vision and communicate it effectively to stakeholders, the team, and the rest of the unit
 </li>
 <li>
 End to end team output strategy from inception to production
 </li>
 <li>
 Collaboration with stakeholders to ensure digital vision and products align within team strategy and requirements
 </li>
 <li>
 Accountable for product specific KPIs once solution enters production and communicate regular tracking to stakeholders
 </li>
 <li>
 Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team
 </li>
 <li>
 Deliver multiple, concurrent projects and business area backlog items with responsibility for all business change elements
 </li>
 <li>
 Lead and coordinate change activity, working with lead translators / program managers to maintain a strategic delivery roadmap
 </li>
 <li>
 Manage projects of varying &lsquo;scale&rsquo; as well as business area backlog items from idea through to delivery and closure, adopting proportionate governance and using the established change delivery framework
 </li>
 <li>
 Maintain momentum and direction, delivering to the agreed scope, timeframe and budget with resource planning and accurate estimation treated as fundamental principles
 </li>
 <li>
 Practise a progressive stakeholder management approach, building invested relationships, and where appropriate, employing an agreed engagement &amp; communication plan
 </li>
 <li>
 Actively manage project risks, issues and dependencies
 </li>
 <li>
 Plan and coordinate work with other internal departments to ensure internal resource requirements are understood and the right resources are available when required
 </li>
 <li>
 Direct the activities of third-party providers (vendors, consultants etc.), ensuring delivery to time, quality and budget
 </li>
 <li>
 Report progress to Lead translator and other business senior members through established monthly reporting or equivalent.
 </li>
 <li>
 Facilitates release planning with stakeholders as well as weekly demos
 </li>
 <li>
 Is a key role on Agile team(s) and works onsite with the team on a daily basis
 </li>
 <li>
 Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design
 </li>
 <li>
 Align outward facing product requirements and stakeholders
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 AUTHORITY/ DECISION MAKING:
 
 <ul>
 <li>
 Thinking within broadly defined policies, standards and objectives. The determination of &ldquo;what needs to be done&rdquo; in applying polices is largely left up to the incumbent who must establish the plan, determine the priorities and prescribe the processes needed to achieve the objectivesss
 </li>
 <li>
 Subject to general direction and broadly defined functional policy objectives. Actions which will impact other functional or operating areas usually require approval before they may be implemented.
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 QUALIFICATIONS &amp; SKILLS:
 
 
 Minimum Qualifications:
 
 <ul>
 <li>
 Bachelors/Masters degree in engineering or relevant business function
 </li>
 </ul>
 
 &nbsp;
 
 
 Minimum Experience:
 
 <ul>
 <li>
 Overall 7 years&rsquo; experience with minimum of 4 years in metal and mining industry and energy. Good experience profile leading agile projects as a product owner and as a scrum master.
 </li>
 <li>
 Formal project management qualification such as PMP, PRINCE2, Agile Project Management or equivalent
 </li>
 <li>
 Proven understanding of project management techniques in an agile environment
 </li>
 <li>
 Excellent project coordinator that can plan 2-3 steps ahead of the team and surface hidden risks 2-3 levels deep within the team.
 </li>
 <li>
 Proven knowledge of standard concepts, practices, and procedures within the relevant industry
 </li>
 <li>
 Excellent Knowledge and understanding of technical engineering best practices (e.g., test driven development, continuous integration, etc.)
 </li>
 <li>
 Proven knowledge and understanding of standard precision practices, technology and supporting industry principles
 </li>
 <li>
 Excellent knowledge on tracking and analytics setup
 </li>
 <li>
 Proficient with drawing storyboards, creating wireframes, creating / &lsquo;grooming&rsquo; product backlogs, writing user stories and developing acceptance criteria
 </li>
 <li>
 Relentless prioritization and alignment with business and IT stakeholders to ensure highest value capture
 </li>
 <li>
 Excellent communication skills with the ability to influence senior client business and IT executives on transforming towards agile
 </li>
 <li>
 Ability to move between strategic discussions with senior business leaders to tackle on the ground agile coaching with teams
 </li>
 <li>
 Strong collaborator with cross-functional teams from tech, design, and business
 </li>
 <li>
 Demonstrable experience of managing the delivery of complex business change projects within Data Transformation
 </li>
 <li>
 Demonstrable experience of managing a diverse change portfolio with concurrent initiatives underpinned by proven dexterity, creativity and the efficient use of resources
 </li>
 <li>
 Solid experience of all stages of the project delivery and software development life cycle
 </li>
 <li>
 Experience of engaging and managing third parties (vendors, consultants etc.)
 </li>
 <li>
 Strong planning and control expertise
 </li>
 <li>
 Experience working with design team to deliver top user experience (UX) and user interface (UI)
 </li>
 <li>
 Good to have experience delivering advance analytics, digital, automation and robotization project experience.
 </li>
 <li>
 Good to have IT, automation &amp; control system experience and training in similar fields.
 </li>
 <li>
 Our technology stack comprises Azure, Power BI, Sparx, Python, R, Synapse and SQL Server. Knowledge of these technologies would be beneficial, as well as an appreciation of Big Data and real time analytics.
 </li>
 </ul>
 
 &nbsp;
 
 
 Skills:
 
 <ul>
 <li>
 Agile/Digital Experience:
 </li>
 <li>
 Experienced in facilitating agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers (burndown chart, release burn up, etc.)
 </li>
 <li>
 Deep experience leading with teams in an agile setting
 </li>
 <li>
 Strong people management skills
 </li>
 <li>
 Excellent workshop and meeting facilitation skills
 </li>
 </ul>
 
 &nbsp;
 
 
 Individual Skills:
 
 <ul>
 <li>
 Strong leader, collaborator, team player, and individual contributor
 </li>
 <li>
 Strong communication skills with comfort in speaking with business stakeholders
 </li>
 <li>
 Strong problem solver with ability to manage and lead the team to push the solution and progress
 </li>
 </ul>
 
 Mindset/Behaviors:
 
 <ul>
 <li>
 Passion to challenge the status quo and find new solutions and drive out of the box ideas &ndash; loves and embraces change
 </li>
 <li>
 Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust
 </li>
 <li>
 Not afraid to &ldquo;roll up the sleeves&rdquo; and seeks to go outside comfort zone to learn &ndash; pushes teams to do the same
 </li>
 <li>
 Empowers others to fail, learn, and grow
 </li>
 <li>
 Experimental mindset to drive innovation
 </li>
 </ul>
</div>

Product Owner

<div><div><div>If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
</div></div><div><div><div><div>Job Req Number: 104832 
Time Type: Full Time 

<div>
Role Summary:
</div>As Business Change Consultant, you will play a key role in driving system integrations, migrations, and continuous improvement initiatives with a strong focus on the Warehouse Management System (WMS), Electronic Data Interchange (EDI), and other IT-related applications. This role supports operational teams through the full lifecycle of integration and change&mdash;from planning and testing to implementation, training, and post-go-live support. The ideal candidate is a proactive problem-solver with hands-on experience in WMS and EDI integrations, strong communication skills, and the ability to translate technical processes into clear, user-friendly guidance. 

<div>
Responsibilities:
</div><ul><li>Lead system integrations, migrations, and EDI implementations across WMS (Infor) and related IT applications.</li>
<li>Manage end-to-end EDI project delivery in collaboration with Customer Delivery Managers, Operations, IT teams, and key stakeholders.</li>
<li>Ensure alignment between technical requirements and operational needs throughout integration projects.</li>
<li>Drive the implementation of CIP (Continuous Improvement Projects) in WMS and IT-related areas.</li>
<li>Develop and execute user-friendly test scripts to ensure seamless system integration and data flow.</li>
<li>Perform functional, integration, and regression testing to validate system readiness.</li>
<li>Identify issues early, troubleshoot effectively, and coordinate resolution with IT and vendor teams.</li>
<li>Create clear, concise, and structured process documentation, SOPs, and step-by-step work instructions.</li>
<li>Maintain accurate, updated records of configurations, testing outcomes, and project changes.</li>
<li>Provide hands-on training and support to operational teams, enabling confident and efficient system usage.</li>
<li>Serve as the go-to contact for post-implementation support, ensuring a smooth transition and timely issue resolution.</li>
<li>Communicate effectively with stakeholders at all stages to drive engagement and ensure adoption of new processes.</li>
<li>Identify opportunities to streamline processes and enhance system performance in line with global strategy.</li>
<li>Apply data-driven insights to recommend and implement improvements.</li>
<li>Support the organization in achieving greater efficiency, accuracy, and customer satisfaction.</li></ul> 
<div></div>
<div>
Educational Qualifications &amp; Work Experience</div>
<ul>
<li>Bachelor's degree in business, logistics, or a related field.</li>
<li>Proven experience in business change, transformation, or project delivery.</li>
<li>Strong background in WMS (preferably Infor) and IT system integrations.</li>
<li>Solid knowledge of EDI principles, mapping, and implementation processes.</li></ul> 
<div></div>
<div>
Competencies</div>
<ul>
<li>Proven experience in end-to-end project management, (Testing, QA, and defect management)</li>
<li>Experience documenting business processes, technical workflows, and user instructions.</li>
<li>Excellent communication skills, with the ability to collaborate across functions.</li>
<li>Strong analytical and problem-solving skills with a data-driven approach.</li>
<li>High attention to detail while maintaining focus on overall outcomes.</li>
<li>Flexibility to adapt in a fast-paced, changing environment.</li>
<li>Customer-centric mindset with a passion for delivering high-quality solutions.</li>
<li>Ability to create meaningful dashboards, automate data workflows, and deliver tangible insights.</li>
<li>Strategic thinker with a proactive approach to problem-solving and continuous improvement.</li>
</ul>
DSV &ndash; Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be.
Start here. Go anywhere
Visit dsv.com</div></div></div></div></div>

Business Change Consultant

Confidential

<div>
 
 
 About the Role
 
 
 
 
 
 
 We are seeking a
 
 skilled Expert &ndash; Strategy &amp; Transformation
 
 to join a leading UAE organization and play a pivotal role in shaping and executing high-impact strategic initiatives and transformation programs across the enterprise.
 
 
 This position calls for a professional who combines
 
 strategic foresight, operational excellence, and strong leadership
 
 to deliver measurable business outcomes and advance the organization&rsquo;s long-term objectives.
 
 
 
 
 
 The
 
 Expert &ndash; Strategy &amp; Transformation
 
 will be responsible for
 
 designing and executing transformation roadmaps
 
 , identifying growth and optimization opportunities, and providing
 
 data-driven insights and recommendations
 
 to senior leadership. The role requires close collaboration with cross-functional teams to enhance operational efficiency, elevate customer experience, and accelerate digital transformation efforts across the organization.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop and manage transformation roadmaps aligned with strategic priorities.
 </li>
 <li>
 Conduct industry analysis and design business cases with ROI justification.
 </li>
 <li>
 Lead digital and operational excellence initiatives using Agile, Lean, or Six Sigma.
 </li>
 <li>
 Establish KPIs and monitor progress of transformation programs.
 </li>
 <li>
 Advise leadership through executive presentations and strategic insights.
 </li>
 <li>
 Drive change management initiatives to ensure successful adoption.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Economics, or Engineering (MBA preferred).
 </li>
 <li>
 10&ndash;14 years of experience in
 
 strategy, management consulting, or transformation
 
 roles.
 </li>
 <li>
 Proven success in
 
 leading large-scale transformation initiatives
 
 .
 </li>
 <li>
 Strong exposure to
 
 data-driven decision-making
 
 and
 
 C-suite advisory
 
 .
 </li>
 <li>
 Preferred certifications:
 
 PMP/PRINCE2, Lean Six Sigma, Prosci/ADKAR
 
 .
 </li>
 <li>
 Experience within
 
 transportation, logistics, or public sector organizations
 
 is an advantage.
 </li>
 </ul>
 
 
</div>

Business Transformation Manager

Upscale Valley

Job Title: Business Growth Manager Job Type: Full-Time Location: On-site Working Hours: 3pm to 12am (Monday - Friday) - (Saturday - Half day)Job DescriptionWe are looking for a Business Growth Manager who can take full ownership of the daily workload and performance of our Sales Team, Business Development Team, and Operations Team, while also driving strategic planning and business expansion.This role requires a strong analytical mindset and hands-on experience in Shopify, Meta Ads (Facebook/Instagram), and Google Ads, with the ability to forecast growth, optimize processes, and create scalable systems to expand the business.Key Responsibilities<ul><li>Monitor and manage the daily tasks, KPIs, and performance of Sales, Business Development, and Operations teams</li><li>Ensure smooth coordination between departments to meet business goals</li><li>Create weekly, monthly, and quarterly forecasts for revenue, leads, and growth</li><li>Develop future growth strategies for Shopify stores and digital advertising channels</li><li>Plan and optimize Meta Ads and Google Ads campaigns for scaling and ROI improvement</li><li>Analyze sales funnels, conversion rates, and customer acquisition costs</li><li>Identify gaps, bottlenecks, and opportunities to improve efficiency and profitability</li><li>Prepare performance reports and present actionable insights to management</li><li>Build long-term business expansion plans and execution roadmaps</li></ul>Requirements<ul><li>Proven experience in Business Growth Management, or Digital Marketing Leadership</li><li>Strong understanding of Shopify e-commerce operations</li><li>Hands-on experience with Meta Ads and Google Ads strategy, scaling, and performance analysis</li><li>Experience managing sales and business development teams</li><li>Strong analytical, forecasting, and planning skills</li><li>Excellent communication and leadership abilities</li><li>Ability to work in a fast-paced, performance-driven environment</li></ul>Preferred Qualifications<ul><li>Experience working with e-commerce or digital marketing agencies</li><li>Knowledge of CRM tools, reporting dashboards, and automation systems</li><li>Background in scaling online businesses or performance marketing teams</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Growth-oriented and dynamic work environment</li><li>Opportunity to play a key role in business expansion and decision-making</li><li>Long-term career growth with a rapidly growing company</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Business Growth Manager

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