business continuity manager

Emirates NBD

<div>Organization Unit Purpose
 To support the established business continuity and crisis management framework in line with international best practice and evolving requirements of the Group. To support the Group in ensuring operational readiness in all crisis situations and disruptive events. 
Job Purpose
 This profile requires the professional to provide strategic direction and support the Group level business continuity management program:
<ul><li>by enhancing the established group wide business continuity management framework to facilitate the business units in developing, improving and maintaining the appropriate business continuity capability according to the business requirements and in line with the international best practices;
</li><li>to ensure the sustainability of the group business continuity management capability by monitoring and reporting the readiness to the senior management; and
</li>to support the business units during the disruptions or unexpected events that may disrupt the business activities of the organization. 
<li>
</li></ul>Job Content
1.Business Continuity and Crisis Management Framework
<ul><li>Support the design and development of group level business continuity management framework considering the Group&rsquo;s organizational structure including the local and regional demographics with a proper linkage and reference to the Group level critical incident management framework (technology, premises, facilities)
</li><li>Support development of the required tools to assist the business units in developing, implementing and monitoring the business continuity plans across the Group
</li>Support the established Group level crisis management framework and enhance its efficacy by suggesting improvements conducive to international best practices 
<li>
</li></ul>2.Business Continuity and Critical Incident Planning
<ul><li>Assist the business units in understanding the risks they are facing, the level of resilience among the operational process, determining the appropriate response, recovery and resumption treatments in line with the international best practices
</li><li>Develop and improve the tools and criteria which can then be used by other group level support units to ensure the business continuity requirements are evaluated and incorporated in the normal day to day operations
</li><li>Recommend recovery strategies and response options based on evolving business environment and assist with the implementation of recovery solutions.
</li><li>Assist the business units in planning, conducting and reporting the readiness of the business unit&rsquo;s business continuity management capability
</li>Support business units in planning to handle critical incidents and business disruption situations 
<li>
</li></ul>3.Business Continuity Assurance
<ul><li>Assist business units in designing, development and conduct of exercise programs in compliance with Group Business Continuity Management policy, Group Critical Incident Management Policy and Group Operational Risk Management policy
</li><li>Report the business continuity status of business units to senior management
</li>Ensure BCM framework is always ready for internal and external reviews and suggest improvements to enhance efficacy 
<li>
</li></ul>4. Awareness and Training:
Staff development by way of developing and / or conducting training and awareness programs to ensure that all employees are fully conversant with the established business continuity management framework in the Group 
<ul><li>
</li></ul>5.Business Continuity and Crisis Management support
Support the BCM Senior manager in managing BC incidents and crisis situations, reviewing evolving business and operational environment 
<ul><li>
</li></ul>6. Project and process review
<ul><li>Review of new and amended processes and other initiative as part of the CRSA / NPPA with respect to BCM initiatives and projects
</li>Ensure BCM planning is part of the process design and support third party vendor assurance 
<li>
</li></ul>Education
<ul><li>Relevant business degree
</li><li>Professional certifications (CBCI/CBCP)</li> 
</ul>Experiences
 Minimum 5 years Business Continuity experience in a full service, global bank 
Knowledge &amp; Skills
<ul><li>Business Continuity Management
</li><li>Cloud Services
</li><li>Crisis Management
</li><li>Incident Management
</li><li>Disaster Recovery
</li><li>Risk Management knowledge</li> 
</ul>Skill Areas
Technical/ Functional
<ul><li>Execution of BCM exercises
</li><li>Ability to write at a publication quality level to communicate with senior management, issue reports, perform post-test analysis, coordinate with all key stake holders
</li><li>Well versed with ISO 22301 Business Continuity
</li><li>Management Standard, and its deliverables at each phase
</li><li>General understanding of computer systems, applications and technology operations experience in medium to large
</li><li>data center would add value
</li><li>Fully proficient in using MS suite of applications especially PowerPoint and Excel to perform analysis and create
</li>dashboards that can be shared with senior stakeholders of the Bank 
<li>
</li></ul>Managerial/ Leadership
<ul><li>High execution skills
</li><li>Collaborative working style
</li><li>Outstanding written and verbal communication skills
</li><li>Ability to understand the big picture and prioritize work according to criticality and urgency
</li>Proven ability to interface with staff at all levels 
<li>
</li></ul>#LI-KS1</div>

Manager - Business Continuity Management

Emirates Islamic

Dubai Corporation for Ambulance Services

<div><div>Developing systems, policies, plans, and programs for Business Continuity Management (BCM) to ensure the organization&rsquo;s ability to continue providing ambulance services in the Emirate of Dubai during emergencies, crises, and disasters, in alignment with the general directions of the Government of Dubai, and ensuring their continuous flexibility. 
Planning and implementing Enterprise Risk Management (ERM) activities and monitoring high-priority risks across the organization. 
Ensuring that all requirements related to the implementation of Business Continuity Management systems and plans are met &mdash; whether legislative, legal, regulatory, or contractual &mdash; including professional ethics obligations and the implicit expectations of internal and external stakeholders, as well as other relevant entities. 
Implementing the audit visit plan for all ambulance stations affiliated with the organization to verify their readiness to provide ambulance and emergency response services in the Emirate of Dubai, and preparing related reports. 
Preparing and implementing the internal audit plan for the Business Continuity Management System (BCMS) and Enterprise Risk Management System (ERMS) in coordination with relevant organizational units. 
Providing government requirements (such as those from Digital Dubai Authority, the Executive Council, and others) related to business continuity and risk management, ensuring the organization&rsquo;s readiness, and representing it in internal and external assessments. 
Managing incidents, emergencies, and responses efficiently and effectively to minimize impacts on human resources, customers, operations, and infrastructure, in coordination with internal units and external entities. 
Preparing proposed recovery plans for emergencies and crises to ensure effective recovery and restoration of normal operations. 
Preparing plans to secure and ensure the safety of critical infrastructure of the organization&rsquo;s facilities, in coordination with relevant organizational units and specialized authorities. 
Preparing and updating Business Continuity and Enterprise Risk Registers in collaboration with organizational units, monitoring their approval, and coordinating the development of appropriate action plans and measures to ensure effective handling. 
Preparing and maintaining documentation related to the BCM and ERM programs, and conducting periodic reviews to ensure continuous improvement. 
Implementing memorandums of understanding (MOUs) related to Business Continuity and Risk Management with all relevant government and private sector entities. 
Preparing Business Continuity Reports and Risk Management Performance Reports in coordination with relevant units and submitting the resulting recommendations to the line manager. 
Participating in the preparation and implementation of maintenance and testing programs for all crisis, disaster, and risk management plans. 
Proposing developmental initiatives and conducting local and international benchmarking related to Business Continuity and Risk Management strategies and plans. 
Communicating with government entities, authorities, institutions, experts, consultants, and local and international organizations specializing in Business Continuity and Risk Management to exchange information, experiences, and best practices, and to develop plans for implementing the most suitable ones in the organization. 
Coordinating with concerned organizational units to ensure the readiness and suitability of both public and private ambulance units to respond to emergencies and crises, ensuring uninterrupted service delivery. 
Maintaining the validity of quality systems related to Business Continuity and Risk Management within the organization, including compliance with ISO 22301, ISO 31000, and other relevant standards. 
Complying with information security systems, policies, and procedures, and reporting any security breaches or suspicious incidents to the direct supervisor. 
Participating in workshops, seminars, and local and international conferences related to Business Continuity and Risk Management to learn from experiences and best practices and to develop studies for implementing the most effective ones in the organization. 
Promoting the culture of Business Continuity and Risk Management, raising institutional awareness through related workshops and training sessions for employees. 
Performing any other tasks assigned by the direct supervisor as officially documented.<div> 
</div></div><div>
Qualifications<div></div> 
Master&rsquo;s / Bachelor&rsquo;s degree in Business Continuity and Risk Management, Business Administration, or equivalent.<ul><li>
Master&rsquo;s degree holders are required to have 9 years of experience in the field of Business Continuity and Risk Management.</li><li>
Bachelor&rsquo;s degree holders are required to have 11 years of experience in the field of Business Continuity and Risk Management.</li></ul> 
<ul><li>
Holder of a Certified Business Continuity Implementer (ISO 22301) certificate.</li><li>
Holder of a Certified Internal Auditor for Quality Management Systems (ISO 9001) certificate.</li><li>
Holder of a Certified Auditor for Health and Safety Management Systems (ISO 14001) certificate.</li><li>
Holder of a Certified Risk Management Professional (ISO 31000) certificate.</li></ul></div></div>

Chief Business Continuity Specialist- UAE National

dLocal

.What s the opportunity? Be the Business Continuity Specialist guiding dLocal s operational resilience strategy, elevating incident response, continuity planning, and risk management across markets and partners.Act as a bridge between global standards and local execution, ensuring payment operations continuity for merchants by aligning people, processes, and platforms across time zones.Partner with processors, acquirers, card networks, APM providers, and issuers to proactively reduce risk and minimize impact when incidents occur.Establish clear continuity metrics and routines that protect the merchant experience and support scale.What will I be doing?Lead end-to-end incident management for critical operational events, from triage to resolution, coordinating internal teams and external partners to restore service quicklyRun war rooms when needed, ensure timely stakeholder updates, and manage status communications for CS/AM, merchants, and partnersOwn and continually improve operational playbooks and runbooks for major scenarios (degradations, partner outages, configuration errors, go-live hypercare)Drive root-cause analysis and post-incident reviews; track corrective and preventive actions to closure and ensure learnings are institutionalizedConduct business impact assessments with Product, Engineering, Operations, Risk, and Compliance; define practical RTO/RPO targets and escalation pathsPlan and execute BCP/DR tests with processors, acquirers, and APMs; validate failover paths and data integrity, document gaps, and implement fixesMonitor continuity KPIs and SLAs; partner with Data/BI to surface dashboards for incident trends, MTTA/MTTR, and merchant-impact analyticsStrengthen vendor and partner operational governance (SLAs, escalation matrices, hotlines, and incident exercises) to reduce recovery timeSupport merchant go-live readiness for high-impact launches, including credentials checks, data validations, and structured hypercareMaintain high-quality documentation of incidents and decisions in Jira/Confluence; ensure auditability and traceabilityParticipate in on-call rotations and be available for time-critical coordination across multiple time zones when requiredWhat skills do I need?4 6+ years in payments/fintech operations, business continuity, incident management, merchant operations, or partner/processor supportStrong familiarity with the payments ecosystem (processors, acquirers, APMs, card schemes; credentials, SLAs, settlements/reconciliations)Proven experience leading cross-functional incident response, performing root-cause analysis, and driving corrective actions end-to-endAbility to design, test, and improve continuity playbooks and BCP/DR exercises with internal teams and external partnersExcellent communication and stakeholder management; calm under pressure, merchant-centric, and action-biasedProficiency with Sheets/Excel and ticketing/documentation tools (e.g., Jira/Confluence); comfort with data-driven decision-makingFluency in English;

Business Continuity Specialist

NielsenIQ

<div>Job Description 
Day-to-day coordination and governance of the Business Continuity Management (BCM) Program, including Disaster Recovery, Business Continuity, and Crisis Management planning, execution, and documentation.
Job Responsibilities<ul><li>
Design, implement, and maintain an annual tabletop exercise program for NIQ HUBs and offices.</li><li>
Maintain an up-to-date inventory of critical NIQ functions, teams, and their geographic locations.</li><li>
Collaborate with cross-functional teams to develop and test business continuity and disaster recovery plans for critical business functions and systems.</li><li>
Coordinate and facilitate regular training and awareness programs to enhance organizational preparedness and response capabilities.</li><li>
Establish and maintain effective communication protocols to ensure timely and accurate information dissemination during crises or disruptions.</li><li>
Support in GAP analyses and propose mitigation strategies in collaboration with engineering and cloud teams.</li><li>
Monitor emerging trends, technologies, and regulatory changes in business continuity management, and recommend program enhancements as needed.</li><li>
Serve as a key point of contact for internal and external stakeholders during crises, providing guidance and support.</li><li>
Work closely with various teams to document existing processes and develop new ones.</li><li>
Assist in the implementation, setup, and ongoing maintenance of LeanIX.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in business administration, risk management, or a related field. A master's degree is preferred.</li><li>
Minimum of 2 years of experience in business continuity management or a related field, with a proven track record of success.</li><li>
Strong knowledge of industry standards and frameworks, such as ISO 22301 or NIST SP 800-34.</li><li>
Familiarity with regulatory requirements and compliance frameworks related to business continuity management.</li><li>
Proven experience in Business Continuity Planning and Crisis Management.</li><li>
Strong project management and cross-functional collaboration skills.</li><li>
Ability to manage multiple priorities with limited supervision.</li><li>
Familiarity with cloud infrastructure, backup strategies, and application architecture is a plus.</li><li>
Experience with tools like LeanIX or similar enterprise architecture platforms is desirable</li></ul> 

Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Analyst, Business Resiliency ((Disaster Recovery, Business Continuity, Crisis Management))

<div>Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Internal Firm Services - Other
Management Level
Associate
Job Description &amp; Summary
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.
 
 
As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.
t PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We&rsquo;re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and other core services, we help clients build, accelerate and sustain momentum. Learn more at www.pwc.com.
Are you looking to grow your professional career as a leader in a dynamic team working at the forefront of operational and technology resilience (Business Resilience)? We have openings in our rapidly growing cyber security and business resilience team focusing on this critical capability. You&rsquo;ll be part of a team that supports your development in the fields of cyber security, operational and technology resilience, and business continuity management.
<h3 class="jobSectionHeader">Responsibilities
</h3>As an Associate , you will work collaboratively in teams to support clients in building resilience by embedding measures to prevent, respond to, recover from, and learn from operational disruptions and incidents. This includes a focus on critical services, third parties, technology, data, premises, and people.
You will:
<ul><li>Help clients develop and implement operational and technology resilience policies, frameworks, and standards.
</li><li>Deliver operational and technology resilience reviews (including Business Continuity Management and Disaster Recovery) to assess current state and develop strategic improvement roadmaps.
</li><li>Support the development and enhancement of end-to-end resilience/BCM programs, including risk assessments, threat/scenario analysis, business impact assessments, policy and framework development, and playbook creation.
</li><li>Assist in developing and implementing integrated crisis management structures, protocols, and plans.
</li><li>Support training exercises to equip organizations with the knowledge to manage resilience risks and operate their resilience/BCM frameworks.
</li><li>Participate in business continuity and crisis management exercises to validate resilience capabilities.
</li><li>Contribute to project workstreams, sharing knowledge and providing on-the-job support to teammates.
</li></ul><h3 class="jobSectionHeader">Requirements and Attributes
</h3><ul><li>Final-year student or graduate in Engineering, Business, Economics, or Science from a recognized university.
</li><li>1&ndash;4 years of experience in one or more of the following areas: operational and/or technology risk &amp; resilience, business continuity management, disaster recovery planning, technology risk management, or regulatory compliance.
</li><li>Strong interpersonal and communication skills, with experience working collaboratively and managing stakeholders.
</li><li>Understanding of resilience and business continuity best practices and protocols, including local (e.g., NCEMA) and international standards (e.g., ISO 22301, ISO 22361, EU DORA).
</li><li>Experience in planning, designing, and conducting TableTop Exercises or other resilience exercises is a plus.
</li><li>Certification in resilience/BCM/DR from a recognized institution (e.g., Business Continuity Institute (BCI), ABCP, ACRP) is beneficial.
</li></ul>Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Business Process Outsourcing, Claims Performance Management, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Legal Document Review, Managed Services, Optimism {+ 15 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date</div>

Managed Services - Resilience & Compliance Analyst

<div>
 Why should you join dLocal?
 
 
 dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world&rsquo;s fastest-growing, emerging markets.
 
 
 By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people&rsquo;s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
 
 
 What&rsquo;s the opportunity?
 
 
 Be the Business Continuity Specialist guiding dLocal&rsquo;s operational resilience strategy, elevating incident response, continuity planning, and risk management across markets and partners.
 
 
 Act as a bridge between global standards and local execution, ensuring payment operations continuity for merchants by aligning people, processes, and platforms across time zones.
 
 
 Partner with processors, acquirers, card networks, APM providers, and issuers to proactively reduce risk and minimize impact when incidents occur.
 
 
 Establish clear continuity metrics and routines that protect the merchant experience and support scale.
 
 
 
 What will I be doing?
 
 
 
 <ul>
 <li>
 Lead end-to-end incident management for critical operational events, from triage to resolution, coordinating internal teams and external partners to restore service quickly
 </li>
 <li>
 Run war rooms when needed, ensure timely stakeholder updates, and manage status communications for CS/AM, merchants, and partners
 </li>
 <li>
 Own and continually improve operational playbooks and runbooks for major scenarios (degradations, partner outages, configuration errors, go-live hypercare)
 </li>
 <li>
 Drive root-cause analysis and post-incident reviews; track corrective and preventive actions to closure and ensure learnings are institutionalized
 </li>
 <li>
 Conduct business impact assessments with Product, Engineering, Operations, Risk, and Compliance; define practical RTO/RPO targets and escalation paths
 </li>
 <li>
 Plan and execute BCP/DR tests with processors, acquirers, and APMs; validate failover paths and data integrity, document gaps, and implement fixes
 </li>
 <li>
 Monitor continuity KPIs and SLAs; partner with Data/BI to surface dashboards for incident trends, MTTA/MTTR, and merchant-impact analytics
 </li>
 <li>
 Strengthen vendor and partner operational governance (SLAs, escalation matrices, hotlines, and incident exercises) to reduce recovery time
 </li>
 <li>
 Support merchant go-live readiness for high-impact launches, including credentials checks, data validations, and structured hypercare
 </li>
 <li>
 Maintain high-quality documentation of incidents and decisions in Jira/Confluence; ensure auditability and traceability
 </li>
 <li>
 Participate in on-call rotations and be available for time-critical coordination across multiple time zones when required
 
 
 
 </li>
 </ul>
 
 What skills do I need?
 
 
 
 <ul>
 <li>
 4&ndash;6+ years in payments/fintech operations, business continuity, incident management, merchant operations, or partner/processor support
 </li>
 <li>
 Strong familiarity with the payments ecosystem (processors, acquirers, APMs, card schemes; credentials, SLAs, settlements/reconciliations)
 </li>
 <li>
 Proven experience leading cross-functional incident response, performing root-cause analysis, and driving corrective actions end-to-end
 </li>
 <li>
 Ability to design, test, and improve continuity playbooks and BCP/DR exercises with internal teams and external partners
 </li>
 <li>
 Excellent communication and stakeholder management; calm under pressure, merchant-centric, and action-biased
 </li>
 <li>
 Proficiency with Sheets/Excel and ticketing/documentation tools (e.g., Jira/Confluence); comfort with data-driven decision-making
 </li>
 <li>
 Fluency in English; additional languages are a plus
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Engineering, Economics, or related field
 
 
 
 </li>
 </ul>
 What do we offer?
 
 
 Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
 
 
 <ul>
 <li>
 Remote work: work from anywhere or one of our offices around the globe!*
 </li>
 <li>
 Flexibility: we have flexible schedules and we are driven by performance
 </li>
 <li>
 Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
 </li>
 <li>
 Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
 </li>
 <li>
 Learning &amp; development: get access to a Premium Coursera subscription
 </li>
 <li>
 Language classes: we provide free English, Spanish, or Portuguese classes
 </li>
 <li>
 Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
 </li>
 <li>
 dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We&rsquo;ve got your back!
 </li>
 <li>
 For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required
 
 
 
 </li>
 </ul>
 What happens after you apply?
 
 
 Our Talent Acquisition team is invested in creating the best candidate experience possible, so don&rsquo;t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
 
 
 Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Business Continuity Specialist- MENAT

Search 10000+ Business continuity manager jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 business continuity manager jobs NEAR_ME

Manager - Business Continuity Management

Manager - Business Continuity Management

Chief Business Continuity Specialist- UAE National

Business Continuity Specialist

Analyst, Business Resiliency ((Disaster Recovery, Business Continuity, Crisis Management))

Managed Services - Resilience & Compliance Analyst

Business Continuity Specialist- MENAT