business development center representative

Nielsen Automotive Group

<div>Now Hiring: BDC Representative
Nielsen Ford | Sussex, NJ
Nielsen Ford of Sussex is growing, and we&rsquo;re looking for a motivated Business Development Center (BDC) Representative to join our team! If you&rsquo;re great on the phone, love helping customers, and want to build a career in the automotive industry, this is your opportunity!
What You&rsquo;ll Do:<ul><li>
Handle inbound and outbound calls, texts, and internet leads</li><li>
Set and confirm sales and service appointments</li><li>
Follow up with customers in a professional, friendly manner</li><li>
Maintain accurate customer records in the CRM</li><li>
Be the first point of contact that creates an exceptional customer experience</li></ul>
What We&rsquo;re Looking For:<ul><li>
Strong communication skills (phone, text, and email)</li><li>
Positive attitude and strong work ethic</li><li>
Ability to multitask in a fast-paced environment</li><li>
Customer service or call center experience preferred (automotive experience a plus, but not required)</li><li>
Reliable, punctual, and team-oriented</li></ul>
What We Offer:<ul><li>
Competitive pay with performance bonuses</li><li>
Paid training &ndash; we set you up for success</li><li>
Medical, Dental, and Vision benefits</li><li>
Life Insurance</li><li>
401(k) retirement plan</li><li>
Free college education through Strayer University!</li><li>
Paid time off and career growth opportunities</li><li>
Supportive, professional, and energetic work environment</li></ul>
Location: Nielsen Ford of Sussex 
Schedule: Full-time
Apply today and become part of a dealership that values its people and promotes from within! 

93jBV8WYpj</div>

BDC Sales Representative

Carlock Automotive Group

<div>Business Development Center (BDC) Representative &ndash; Service DepartmentAre you a people person who thrives on helping customers, staying organized, and keeping things running smoothly? Carlock Automotive Group is looking for a friendly, motivated, and detail-oriented Business Development Center (BDC) Representative to join our Service team.In this role, you&rsquo;ll be the first point of contact for service customers&mdash;answering inbound calls, assisting with questions, and scheduling appointments that help create a seamless service experience. If you enjoy fast-paced environments, strong teamwork, and delivering top-tier customer care, this could be a great fit.What You&rsquo;ll Do
<ul>
<li>Answer inbound service calls with professionalism and enthusiasm</li>
<li>Build strong relationships with customers and create a positive first impression</li>
<li>Identify customer needs and schedule service appointments efficiently</li>
<li>Make outbound calls to existing customers to support retention and appointment setting</li>
<li>Help address customer questions before their appointment, including timing, estimated costs, and general service concerns</li>
<li>Confirm upcoming appointments and help ensure customers are prepared for their visit</li>
<li>Work closely with the BDC Director, Service Advisors, Service Managers, and support staff to deliver a smooth customer experience</li>
</ul>
What We&rsquo;re Looking For
<ul>
<li>High school diploma or equivalent</li>
<li>Previous customer service experience required; call center or appointment-setting experience is a plus</li>
<li>Strong communication skills, both verbal and written</li>
<li>Excellent phone presence and interpersonal skills</li>
<li>Strong computer skills and the ability to stay organized in a fast-paced environment</li>
<li>Good follow-up habits and attention to detail</li>
<li>Problem-solving ability and a customer-first mindset</li>
<li>Ability to prioritize tasks and manage multiple conversations and responsibilities at once</li>
</ul>
Schedule
<ul>
<li>Department hours are Monday through Friday, 7:00 AM to 6:00 PM and Saturday, 7:00 AM to 3:30 PM</li>
<li>Saturday availability is required</li>
<li>Off on major holidays</li>
</ul>
Why Join Carlock Automotive Group?At Carlock, you&rsquo;re not just taking a job&mdash;you&rsquo;re building a career with a company that values people, growth, and excellence. We are a family-owned automotive group with more than 50 years of success and a reputation built on customer service, strong leadership, and long-term opportunity.We believe in investing in our team members and promoting from within. You&rsquo;ll join a supportive, team-oriented environment where your work matters and your growth is encouraged.

Benefits

We offer a competitive benefits package, including:
<ul>
<li>Health insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Paid holidays</li>
<li>Supplemental insurance options</li>
<li>401(k) plan</li>
</ul>
About Carlock Automotive GroupCarlock Automotive Group has grown from a family business in Arkansas into a respected multi-state dealership network representing 17 premier automotive brands across Tennessee, Mississippi, Alabama, and Louisiana. For three generations, the Carlock family has remained committed to delivering an exceptional customer experience while creating meaningful career opportunities for our team members.If you&rsquo;re driven, dependable, and ready to grow with a company that values your contribution, we&rsquo;d love to hear from you.</div>

BDC Client Care Specialist

Sid Dillon

Job descriptionAbout usSid Dillon as a whole is a family owned and operated business that has been around for over 47 years, happily serving the mid-west with their automotive needs. By being a family owned and operated business, gaining the trust of our employees AND customers, is why our motto is &ldquo;You Are What Drives Us.&rdquo;We are seeking an experienced BDC Representative to join our team here in Blair NE. The successful candidate will be responsible for answering incoming customer calls and emails, confirming service appointments and performing respectful follow-ups for all of our service departments in a timely manner. This position requires strong communication skills, the ability to multitask, and a commitment to providing exceptional customer service. The ideal candidate will have experience in a call center environment and be comfortable working in a fast-paced environment and experience in automotive industry. Base pay plus Bonus Program!Responsibilities of Service Call Center Customer Respresentative:<ul><li>Handling inbound phone calls and making appointment reminder outbound calls.</li><li>Other assignments for outbound call include but are not limited to safety recalls, recommended services, special order parts and declined service</li><li>Respond to inbound service internet leads by phone, text message, and email</li><li>Contacting and communicating with customers to identify needs</li><li>Updating the Service CRM</li><li>Reschedules missed service appointments</li><li>Books appointments based on maintenance schedule per brand and in accordance with company policies and manufacturers specifications</li><li>Assists with answering customer inquiries and problems by routing customer to the contact and or department</li><li>Understands the terminology of the automobile business and keep abreast of technology changes</li><li>Understands the manufactures requirements and policies for assigned brands</li><li>Follows all attendance and punctuality standards and adheres to timekeeping standards; Employees are required to record the beginning and end times of any shift, break or departure from work for personal reasons</li><li>Follows the Company Codes and Policies</li><li>Understands and follow all work rules and procedures and follows lawful directions from Supervisors</li><li>Attends company meetings and training as required</li><li>Other duties as assigned</li></ul>Service Call Center Customer Representative Qualifications:<ul><li>Strong work ethic to succeed both professional and personally.</li><li>Great attitude and positive outlook</li><li>Prior sales, call center, internet department or BDC experience preferred</li><li>Minimum high school diploma or GED equivalent</li><li>Able to provide exceptional customer service, customer follow up and ability to generate new business</li><li>Strong computer and phone skills</li><li>Ability to work in a highly energized, fast paced, adaptive environment</li><li>Hours 7:30 AM - 5:30 PM</li><li>Monday - Friday</li></ul>Service Call Center Customer Representative Offers<ul><li>Competitive Base Pay plus Commissions</li><li>Retirement Benefits</li><li>401K plan with company match</li><li>Low cost comprehensive medical plan</li><li>Vision</li><li>Dental</li><li>Paid Vacation</li><li>Closed on Major Holidays</li><li>Opportunities to grow within the organization</li><li>Vehicle Purchase Program.</li></ul>All positions required to pass a drug test and background check prior to starting employment.Sid Dillon is an equal opportunity employerJob Type: Full-timePay: $16.00 - $22.00 per hourExperience level:<ul><li>2 years</li></ul>Job Type: Full-timePay: $16.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Experience:<ul><li>Business development: 1 year (Preferred)</li><li>Sales: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Blair, NE 68008 (Preferred)</li></ul>Ability to Relocate:<ul><li>Blair, NE 68008: Relocate before starting work (Required)</li></ul>Work Location: In person

Business Development Representative

Hunter Dodge Chrylser Jeep Ram Fiat

Nissan of Van Nuys Looking for a full-time Service Department Business Development Center Representative (BDC) to handle our Service call center. In this role you will help increase overall service appointments for the dealership. This role also pays Bonuses and Commission Incentives.Bilinguals are strongly recommended to applyHourly pay starting at $18-$19 plus bonuses!Responsibilities<ul><li>Schedule Service Appointments</li><li>Facilitate inbound leads (phone, internet) and direct to appropriate internal staff</li><li>Contact customers (phone, email and text) to maintain and improve customer loyalty</li><li>Develop pipeline of sales and business opportunities (partnerships, etc.) leads through networking, cold calling, and referrals</li><li>Assist in implementing customer campaigns and marketing projects</li><li>This role requires you to also assist the Service Department, with processing payments, as well as handing vehicles over to customers once their service is complete. Additional tasks maybe required as per Management.</li></ul>BILINGUAL SPEAKERS ARE STRONGLY ENCOURAGED TO APPLY!Job Type: Full-timePay: $3,100.00 - $6,000.00 per monthBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>BDC: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Nissan of Van Nuys, Service BDC, Call Center

Orchard CDJR

Job Summary Join our dynamic automotive team as an Auto Dealership Business Development Center (BDC) Representative! In this energetic role, you will be the vital link between our dealership and prospective customers, driving engagement through proactive communication and exceptional service. Your enthusiasm and organizational skills will help generate leads, schedule appointments, and foster lasting relationships that fuel our dealership&rsquo;s success. This paid position offers a fantastic opportunity to develop your sales and customer service expertise in a fast-paced, rewarding environment.Duties<ul><li>Respond promptly and professionally to inbound phone calls, emails, and online inquiries from potential car buyers.</li><li>Engage with customers to understand their needs, provide detailed information about vehicle options, financing, and dealership services.</li><li>Schedule test drives, service appointments, and follow-up visits to ensure a seamless customer experience.</li><li>Maintain accurate records of customer interactions, appointments, and follow-up activities using dealership management software.</li><li>Collaborate with sales staff to ensure leads are nurtured effectively and opportunities are maximized.</li><li>Conduct outbound calls to prospective clients to generate new leads and promote current dealership specials or promotions.</li><li>Support the dealership&rsquo;s marketing initiatives by coordinating communication efforts across various channels.</li></ul>Requirements<ul><li>Previous experience in customer service, sales, or call center roles is preferred but not required; a positive attitude and eagerness to learn are essential.</li><li>Excellent communication skills with the ability to build rapport quickly over the phone and in person.</li><li>Strong organizational skills with attention to detail for managing multiple customer interactions efficiently.</li><li>Ability to work independently as well as part of a team in a fast-paced environment.</li><li>Proficiency in using CRM (Customer Relationship Management) software or dealership management systems is a plus.</li><li>A high school diploma or equivalent is required; additional training or certification in automotive sales or customer service is advantageous. Join us and be part of an energetic team dedicated to delivering outstanding customer experiences! We value motivated individuals who thrive on building relationships and driving results in a vibrant automotive setting. This role offers a fantastic platform for growth within the automotive industry while providing valuable skills that can propel your career forward.</li></ul>Pay: $23.38 - $28.16 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Auto Dealership BDC

Morgan Auto Group

<div>Honda of Fort Myers is hiring for Business Development Center Representatives for our Service Department. We offer our associates a team environment, great benefits and ongoing training and support.

 This is a call center position where duties include answering inbound calls, setting service appointments, as well as outbound calls following up on recent services.
<ul>
<li>Do you have exceptional customer service ability?</li>
<li>Have you been described as enthusiastic and driven?</li>
<li>Never satisfied with status quo?</li>
<li>Want to make great money?</li>
<li>Have prior automotive sales experience?</li>
</ul>
If you answer yes to all of these questions, we want to talk with you!! Apply TODAY! We are looking for TOP NOTCH performers to join our growing team!

In addition to competitive pay, we offer our associates the following benefits:
<ul>
<li>Major Medical Insurance, Dental and Vision Insurance</li>
<li>Long and Short-Term disability</li>
<li>Life Insurance</li>
<li>Paid time off</li>
<li>401k with company participation</li>
<li>Professional work environment, with job training and advancement opportunities</li>
</ul>
Needed Experience:
<ul>
<li>Prior Automotive BDC experience ideal</li>
<li>High volume outbound call experience is a must</li>
<li>Handle Incoming calls</li>
<li>5-day work week</li>
<li>Saturdays required and some Sundays</li>
</ul>
Come learn more about what we offer at the ever-growing Morgan Auto Group family of dealerships. It's a truly unique organization with endless career potential. This is not a remote position.

EOE/DFWP</div>

Service BDC Agent at Honda of Fort Myers

Trust n Ride Burlington

About usG-Inspired Automall acquired Trust n Ride Burlington and is looking for a BDC rep to join the team.Our work environment includes:<ul><li>Modern office setting</li><li>Food provided</li><li>Modern office setting</li><li>Growth opportunities</li></ul>Key Responsibilities:Administrative Support: Answer phones, manage emails, and handle correspondence to ensure timely communication with customers, vendors, and internal staff. Answering sales calls, setting appointments, customer follow up. Helping internet contacts with the selection and sale of new and pre-owned vehicles while providing a wonderful customer experience and other duties to be assigned.Document Management: Process, maintain, and organize paperwork related to vehicle sales, including titles, registration documents, and service records. Ensure all documents are filed accurately and securely with the State of WI.Inventory Management: Assist in maintaining accurate records of new inventory, including updating creating proper key tags, stickers, and folders.Data Entry: Input and update customer information, vehicle details, and sales data in dealership management systems accurately and efficiently.Qualifications:High school diploma or equivalent; additional education or training in business administration or automotive management is a plus.Previous experience in an administrative role within a dealership or automotive environment preferred.Familiarity with Dealership Management Software (DMS) and Customer Relationship Management (CRM) systems is advantageous.Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).Excellent communication and interpersonal skills, with a friendly and professional demeanor.Ability to prioritize tasks, manage time effectively, and work well under pressure in a fast-paced environment.Attention to detail and accuracy in all aspects of work, particularly in handling sensitive customer information and paperwork.Training will be provided.Job Types: Full-time, ContractPay: From $15.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>People with a criminal record are encouraged to applyWork Location: In person

BDC Rep/Receptionist

Search 10000+ Business development center representative jobs near you this March. New roles added regularly across leading industries. Apply today.