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acquiring business development & relationship officer - e-commerce

business development merchant officer

Confidential Jobs

<div>
 
 The Officer &ndash; Business Development Merchant plays a key role in onboarding and managing clients for financial Services. The role is responsible for engaging with walk-in clients, conducting outhouse sessions, and ensuring a high standard of customer service, training, and support. The position focuses on developing and retaining client relationships, addressing customer inquiries and complaints, and upholding the brand values of the company.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Business Development &amp; Sales
 
 
 
 &bull; Engage with channel representatives to generate leads, conduct cold calls, and schedule appointments.
 
 
 &bull; Promote and upsell financial services and solutions to prospective clients.
 
 
 &bull; Support retention strategies by identifying upselling and cross-selling opportunities.
 
 
 
 Client Onboarding &amp; Education
 
 
 
 &bull; Conduct training sessions to onboard new clients and provide refresher training as needed.
 
 
 &bull; Deliver clear product knowledge and service demonstrations to ensure customer understanding.
 
 
 
 Customer Service &amp; Relationship Management
 
 
 
 &bull; Address and resolve customer inquiries, complaints, or escalations promptly.
 
 
 &bull; Build strong client relationships by ensuring a friendly and efficient customer experience.
 
 
 &bull; Collect customer feedback and escalate insights to management for continuous improvement.
 
 
 
 Compliance &amp; Reporting
 
 
 
 &bull; Ensure full compliance with company policies, procedures, and privacy regulations.
 
 
 &bull; Maintain accurate records and logs of customer interactions, issues, and resolutions.
 
 
 &bull; Prepare and submit daily, weekly, and monthly reports highlighting customer trends and operational data.
 
 
 
 Operational Excellence
 
 
 
 &bull; Meet or exceed Key Performance Indicators (KPIs) in line with quality standards.
 
 
 &bull; Participate in identifying best practices and tools to improve processes and enhance operational efficiency.
 
 
 &bull; Monitor and follow up on pending cases and technical issues to ensure timely resolution.
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in any discipline.
 
 
 &bull; Minimum of 3 years&rsquo; experience in customer service, preferably in fintech, digital wallets, or banking.
 
 
 &bull; Multilingual capabilities are preferred; bilingual communication skills are essential.
 
 
 &bull; Strong passion for financial technology and innovation.
 
 
 &bull; Excellent interpersonal, communication, and presentation skills.
 
 
 &bull; Ability to work in a team-oriented, dynamic environment.
 
 
 &bull; Flexibility to work in shifts based on business requirements.
 
 
 &bull; Customer-centric approach with a proactive problem-solving attitude.
 
 
 &bull; Qatar Driving License holder preferred
 
</div>

Business Development Merchant officer

Commercial Bank

<div>
 
 About Commercial Bank Of Qatar
 
 
 
 Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar&rsquo;s economic development by offering a range of personal, business, government, international and investment services.
 
 
 We believe in empowering our employees, providing them with opportunities for growth and professional development.
 
 
 By Joining us, you&rsquo;ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
 
 
 Join us in shaping the future of banking!
 
 
 
 Job Summary
 
 
 
 We are seeking a dynamic and results-driven professional to lead our E-commerce and PSP acquiring portfolio. The role will be responsible for managing end-to-end relationships with E-commerce merchants and Payment Service Providers (PSPs), driving growth in online acquiring volumes, and ensuring seamless onboarding, integration, and ongoing performance management.
 
 
 The employee will serve as the primary contact point for merchants, aggregators, and PSP partners&mdash;overseeing commercial negotiations, technical enablement, and operational excellence to strengthen our market position as a leading acquirer in Qatar.
 
 
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, IT, or related field (MBA preferred).
 </li>
 <li>
 Minimum of 2 years of direct experience in managing and growing an E-commerce acquiring portfolio, including merchant onboarding, pricing, and PSP integrations.
 </li>
 <li>
 7&ndash;10 years of experience in Merchant Acquiring, E-commerce, or Payment Service Provider management, with at least 3 years in a leadership role.
 </li>
 <li>
 Strong exposure to digital acquiring, online payment gateways, and PSP integrations.
 </li>
 <li>
 Hands-on knowledge of card scheme rules (Visa, Mastercard, Amex, UPI, etc.), regulatory requirements, and payment security standards (PCI DSS, 3DS, tokenization).
 </li>
 <li>
 Proven track record in achieving business growth targets and managing large-scale merchant relationships.
 
 
 </li>
 </ul>
 
 
 Key Accountabilities
 
 
 
 
 
 Strategic Acquiring &amp; Business Growth
 
 
 
 <ul>
 <li>
 Drive acquisition and onboarding of high-potential E-commerce merchants and PSPs, ensuring alignment with the Bank&rsquo;s acquiring strategy.
 </li>
 <li>
 Identify new verticals, payment trends, and digital opportunities to increase transaction volumes and enhance revenue.
 </li>
 <li>
 Develop and execute targeted campaigns to position CB as the preferred acquirer for online payments.
 
 
 </li>
 </ul>
 
 Merchant &amp; PSP Relationship Management
 
 
 
 <ul>
 <li>
 Act as the relationship owner for E-commerce merchants and PSP partners, ensuring strong collaboration and ongoing satisfaction.
 </li>
 <li>
 Negotiate commercial terms, service fees, and settlement arrangements in line with profitability and compliance requirements.
 </li>
 <li>
 Provide continuous advisory support on payment acceptance, fraud management, and new payment technologies.
 
 
 </li>
 </ul>
 
 Integration &amp; Technical Enablement
 
 
 
 <ul>
 <li>
 Oversee the integration journey of merchants and PSPs, from onboarding to go-live, ensuring timely completion with minimal friction.
 </li>
 <li>
 Collaborate with internal IT, operations, and scheme partners (Visa/Mastercard) to support API/host-to-host integrations, tokenization, and innovative payment solutions.
 </li>
 <li>
 Monitor PSP compliance with QCB and scheme mandates, ensuring operational robustness.
 
 
 </li>
 </ul>
 
 Operational Excellence &amp; Performance Monitoring
 
 
 
 <ul>
 <li>
 Define SLAs and KPIs for PSPs and merchants; regularly track and review performance.
 </li>
 <li>
 Resolve escalations related to settlements, disputes, and chargebacks in collaboration with Risk &amp; Operations.
 </li>
 <li>
 Maintain structured documentation on onboarding, integration, and performance milestones for internal governance.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Business Development Leader
 </li>
 <li>
 Drive volume growth by identifying strategic merchant segments (airlines, travel, education, utilities, retail, etc.) and securing long-term partnerships.
 </li>
 <li>
 Expand partnerships with global and regional PSPs to strengthen CB&rsquo;s acquiring ecosystem.
 </li>
 <li>
 Integration Facilitator
 </li>
 <li>
 Ensure smooth onboarding of PSPs and merchants with minimal delays, proactively resolving technical or operational bottlenecks.
 </li>
 <li>
 Relationship Builder &amp; Success Advocate
 </li>
 <li>
 Foster trust-based relationships with key decision-makers in merchant organizations and PSPs, positioning CB as a partner in growth.
 </li>
 <li>
 Governance &amp; Compliance Enabler
 </li>
 <li>
 Ensure all merchant and PSP arrangements comply with QCB regulations, scheme mandates, and internal risk frameworks.
 </li>
 <li>
 Partner with Risk/Compliance teams to proactively manage potential vulnerabilities
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Deep understanding of online payment ecosystem, PSP Integrations, Digital checkout flow, fraud control and scheme mandates (Visa, Mastercard, Amex UPI etc)
 </li>
 <li>
 Excellent negotiation and influencing skills, with proven experience in deal closures.
 </li>
 <li>
 Deep understanding of merchant acquiring, PSP models, e-commerce platforms, and digital payments landscape.
 </li>
 <li>
 Strong analytical and problem-solving capabilities with a focus on results.
 </li>
 <li>
 Ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment.
 </li>
 <li>
 Proficiency in MS Office (Excel, PowerPoint, Word); knowledge of CRM and project management tools preferred.
 
 
 </li>
 </ul>
 
 
 Why Commercial Bank?
 
 
 
 
 <ul>
 <li>
 Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
 </li>
 <li>
 An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
 </li>
 <li>
 Opportunities for Global Partnerships &amp; International Exposure, connecting employees with global networks and perspectives.A focus on Employee Well-being &amp; Work-Life Balance, ensuring a healthy and supportive environment for all team members
 </li>
 <li>
 Competitive Compensation &amp; Benefits that ensure our employees are rewarded for their dedication and performance
 </li>
 <li>
 A strong Commitment to Diversity, Equity &amp; Inclusion, fostering a culture that values every individual&rsquo;s unique perspective. At Commercial Bank, we don&rsquo;t just offer careers, We shape futures by pioneering digital transformation in Qatar&rsquo;s banking sector, blending digital-first approach to redefine banking through innovative solutions.
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.
</div>

Acquiring Business Development & Relationship Officer - E-Commerce

Ernest Talent

Key Responsibilities1. POS Installation, Configuration &amp; Deployment<ul><li>Assist in the installation, setup, and activation of POS terminals for new merchants and partners.</li><li>Configure POS devices based on merchant requirements and Sadad&rsquo;s payment platform standards.</li><li>Ensure proper integration with backend systems, payment gateways, and merchant applications.</li></ul>2. Technical Troubleshooting &amp; Support<ul><li>Provide first-level and second-level technical support to resolve hardware, software, and connectivity issues.</li><li>Respond to support tickets, calls, or merchant visits to troubleshoot transaction failures, device errors, or software bugs.</li><li>Ensure minimal downtime and rapid issue resolution through remote or onsite intervention.</li></ul>3. Merchant Training &amp; Support<ul><li>Train merchants on POS device usage, troubleshooting basics, transaction processing, and reporting tools.</li><li>Provide user manuals, FAQs, and post-deployment technical support to ensure merchant independence and satisfaction.</li><li>Act as a technical liaison between merchants, operations, and backend support teams.</li></ul>4. Device Maintenance &amp; Upgrades<ul><li>Perform regular health checks, firmware updates, and hardware maintenance of deployed POS systems.</li><li>Coordinate device swaps, repairs, or replacements in case of hardware failure.</li><li>Maintain accurate records of device inventory, deployment status, and support history.</li></ul>5. Security &amp; Compliance Monitoring<ul><li>Ensure POS terminals comply with QCB cybersecurity guidelines, PCI DSS standards, and Sadad&rsquo;s security protocols.</li><li>Report and mitigate any potential vulnerabilities, tampering incidents, or compliance risks.</li><li>Support the audit process by ensuring all POS operations are properly documented and traceable.</li></ul>6. Documentation &amp; Reporting<ul><li>Document all technical issues, resolutions, and support actions taken through Sadad&rsquo;s ticketing system or CRM tools.</li><li>Generate incident and performance reports for internal tracking and regulatory reporting purposes.</li><li>Support ongoing efforts to improve POS deployment SOPs and technical support protocols.</li></ul>Job Types: Full-time, Permanent

POS Technical Support

qlub

<div>
 
 Why qlub
 
 
 
 Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Our technology enables customers to pay in seconds by scanning a QR code &ndash; no app download required. From
 
 Pay-at-Table QR payments
 
 and
 
 Digital Menus to Order-and-Pay tech
 
 ,
 
 Payment Links,
 
 and
 
 SoftPOS terminals
 
 , qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Plus, splitting the bill with friends has never been easier!
 
 
 We help restaurants focus on what they do best: providing exceptional dining experiences. By removing payment hassles, we increase table turnover and improve operational efficiency, boosting profits. Features like analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today&rsquo;s digital-first world.
 
 
 We&rsquo;re a fast-scaling fintech start up transforming payment solutions that go beyond the normal payment methods. Backed by leading investors including
 
 Mubadala, E&amp;, Shorooq &amp; Mastercard
 
 we have just secured a
 
 $30 million
 
 investment to drive our next phase of growth - this makes our total raised capital
 
 $72 million!
 
 This marks one of the
 
 largest start up investment rounds
 
 in the Middle East &mdash; and this is just the beginning. Over the past year, we&rsquo;ve nearly doubled in size, expanded globally, and continue to grow our network of clients and partners, with our GMV reaching 3x!
 
 
 This is more than a job, this is a
 
 mission
 
 to transform qlub and power its growth, we&rsquo;re building high-performing, diverse teams&mdash;and that&rsquo;s where you come in!
 
 
 
 The role
 
 
 
 We&rsquo;re seeking a driven and proactive, enthusiastic, and detail-oriented Operations Intern to own and execute our growth strategy in Qatar. You will be responsible for supporting our merchant onboarding processes, assisting daily operational workflows, and ensuring merchants have a seamless experience using qlub.
 
 
 This role requires strong communication, organisational skills, and a passion for technology and the F&amp;B industry. You&rsquo;ll play a pivotal role in shaping qlub&rsquo;s expansion, working closely with our partners to deliver frictionless guest experiences and empower restaurants to thrive.
 
 
 As a Operations Intern focusing on onboarding, training, and operational excellence, what you&rsquo;ll be driving:
 
 
 <ul>
 <li>
 Work hours 2:00pm to 10:00pm
 </li>
 <li>
 Supporting the operational onboarding process for new F&amp;B merchants onto the qlub platform
 </li>
 <li>
 Assisting in coordinating and delivering training sessions to ensure merchants fully utilise qlub&rsquo;s services
 </li>
 <li>
 Helping build and maintain strong relationships with merchants, assisting with their queries, and optimising their platform usage
 </li>
 <li>
 Collaborating with the operations and product teams to share valuable merchant feedback and contribute to service improvements
 </li>
 <li>
 Monitoring platform integrations and reporting on merchant usage
 </li>
 <li>
 Conducting research, preparing reports, and analysing industry trends to support decision-making
 </li>
 <li>
 Providing administrative and operational support to the Merchant Success &amp; Operations team as needed
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Currently pursuing a degree or diploma in Business, Operations, Hospitality, or a related field
 </li>
 <li>
 Fluency in English is a must
 </li>
 <li>
 Understanding of merchant onboarding processes, operational workflows, or F&amp;B industry dynamics (one or more of these is beneficial)
 </li>
 <li>
 Experience in customer-facing roles, operations, support tasks, or working with technology platforms (one or more of these is beneficial)
 </li>
 <li>
 Strong entrepreneurial spirit &ndash; you want to build something big and have a measurable impact for your efforts
 </li>
 <li>
 You are self-motivated and have a results-oriented mindset; you hustle to get things done and proactively find ways to reach and overachieve your targets
 </li>
 <li>
 Strong problem-solving and critical-thinking abilities
 </li>
 <li>
 Organised, detail-oriented, and comfortable multitasking in a fast-paced environment
 </li>
 <li>
 Eager to learn, hands-on, and willing to take on new challenge
 </li>
 <li>
 You are self-motivated and have a results-oriented mindset; you hustle to get things done and proactively find ways to reach and overachieve your targets
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization
 </li>
 <li>
 Drive growth and tailoring of fast-evolving new products and features
 </li>
 <li>
 Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants.
 
 
 </li>
 </ul>
 Sounds like you? Are you excited by this opportunity? If so,
 
 &ldquo;Apply now&rdquo;
 
 .
</div>

Operations Intern

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The
 
 Team Lead &ndash; Account Management
 
 plays a pivotal role in overseeing a portfolio of restaurant and caf&eacute; partners while leading a team of Account Managers. The primary responsibility is to drive commercial performance, foster strategic merchant relationships, and ensure team excellence in execution. The role demands a balance between individual contribution, team leadership, and cross-functional coordination to deliver exceptional value to partners and support Snoonu&rsquo;s broader business goals.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Team Leadership &amp; Performance Management
 </li>
 <li>
 Supervise and coach a team of Account Managers to deliver on departmental KPIs including NCR, MQI, AOV, Promotions, GMV growth.
 </li>
 <li>
 Conduct structured 1:1s, performance reviews, and training sessions to promote skill development and career progression.
 </li>
 <li>
 Identify underperformance proactively and implement personalized improvement plans.
 </li>
 <li>
 Strategic Partner Engagement
 </li>
 <li>
 Own relationships with high-value accounts, ensuring long-term partnership health and maximizing commercial potential.
 </li>
 <li>
 Oversee partner performance, campaign execution, exclusive item adoption, and order volume uplift through data-driven initiatives.
 </li>
 <li>
 Act as a trusted advisor to merchants by providing business insights and recommendations aligned with their goals.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Ensure smooth account operations, collaborating closely with the Vendor Ops and Logistics teams.
 </li>
 <li>
 Resolve merchant escalations in a timely and professional manner, maintaining high service levels and merchant satisfaction.
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Act as the key link between Account Management, Marketing, BI, and Operations teams to ensure cohesive and effective execution of campaigns, launches, and strategic projects.
 </li>
 <li>
 Work with BI to monitor performance dashboards and extract insights to improve overall contribution margin and reduce churn.
 </li>
 <li>
 Reporting &amp; Planning
 </li>
 <li>
 Generate detailed weekly and monthly reports highlighting team achievements, gaps, and recommendations.
 </li>
 <li>
 Contribute to quarterly planning and forecasting based on team and portfolio performance.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Minimum 4&ndash;6 years in Account Management, with at least 1&ndash;2 years in a supervisory or team leadership role.
 </li>
 <li>
 Experience in food delivery, tech platforms, e-commerce, or F&amp;B is highly preferred.
 </li>
 <li>
 Strong leadership and coaching capabilities
 </li>
 <li>
 Exceptional communication and negotiation skills
 </li>
 <li>
 High emotional intelligence and team-building acumen
 </li>
 <li>
 Proficiency in data analysis tools such as Looker, Salesforce, and Excel
 </li>
 <li>
 Ability to manage multiple stakeholders and priorities under pressure
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Team Lead – Account Management

Gallery Five Trading & Contracting

DUGONG ADVENTURE TRADING WLLWE ARE HIRING! SALES &amp; MARKETING OFFICERAbout Us: Dugong Adventure World is Qatar&rsquo;s first homegrown theme park brand, proudly developed and owned in Qatar. Inspired by Qatari culture, creativity, and innovation, our park brings unique experiences, family fun, and world-class entertainment to life.We are seeking a dynamic and well-connected Sales &amp; Marketing Officer with solid experience in the hospitality industry and established relationships with hotels, resorts, and corporate hospitality partners in Qatar. The ideal candidate will be responsible for driving business growth, building strategic partnerships, and promoting our services to key clients within the hospitality sector.Qualifications &amp; Skills:<ul><li>Proven experience in Sales, Business Development, or Marketing within the hospitality or hotel industry in Qatar.</li><li>Strong network and established contacts within hotels, resorts, and hospitality establishments.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Knowledge of Qatar market trends, client preferences, and hospitality operations.</li><li>Ability to work independently, meet targets, and maintain strong client relationships.</li><li>Valid Qatar Driving License is a must.</li></ul>How to Apply: Interested candidates may send their CV to administration@dugongadventure.com, mentioning &ldquo;Sales &amp; Marketing Officer &ndash; Hospitality&rdquo; in the subject line.Job Type: Full-timeExperience:<ul><li>Events execution: 2 years (Preferred)</li><li>Sales &amp; Marketing: 2 years (Preferred)</li><li>Hospitality or Hotel: 2 years (Preferred)</li></ul>

SALES & MARKETING OFFICER

Spendwisor

Company: Tamanna BNPL Job Type: Contract (3 Months) Location: On-site Event BoothJob Description:Tamanna BNPL is looking for enthusiastic and professional Event Booth Promoters to represent the brand at promotional events. The ideal candidates will engage with customers, promote Tamanna BNPL services, and ensure a strong brand presence at the event booth.Number of Openings:<ul><li>10 Positions</li><li>5 Asian Nationals</li><li>5 Arab Nationals</li><li>Male &amp; Female candidates welcome</li></ul>Working Hours:<ul><li>10 hours per day</li><li>1 day off per week</li></ul>Salary &amp; Benefits:<ul><li>Salary: AED 3,000</li><li>Uniform: Provided by the company</li></ul>Key Responsibilities:<ul><li>Represent Tamanna BNPL professionally at the event booth</li><li>Greet and interact with event visitors</li><li>Explain products and services clearly</li><li>Distribute promotional materials and manage inquiries</li><li>Maintain booth cleanliness and organization</li><li>Follow all dress code, conduct, and brand communication guidelines</li><li>Represent the company positively and consistently throughout the event</li><li>Follow company guidelines and event policies</li><li>Address customer questions, concerns, and objections clearly and confidently</li><li>Guide customers through the application, onboarding, or inquiry process as required</li><li>Ensure customers fully understand the product before proceeding</li><li>Act as the main connecting point between buyers and sellers during the event</li><li>Facilitate smooth communication and coordination between customers and merchants</li><li>Assist in clarifying transaction steps, payment flow, and responsibilities of each party</li><li>Ensure alignment between customer expectations and merchant offerings</li><li>Support the transaction journey from initial inquiry to final confirmation, where applicable</li><li>Identify and address customer or merchant issues promptly and professionally</li><li>Handle basic troubleshooting and clarifications within scope</li><li>Escalate complex issues to the event supervisor or designated Tamanna BNPL team</li><li>Ensure follow-ups are properly recorded and communicated</li><li>Ensure all communication is accurate, ethical, and compliant</li><li>Avoid misrepresentation of products, pricing, or terms</li></ul>Minimum Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, English, Communications, or related fields</li><li>Previous experience in promotions, events, or customer service is an advantage</li></ul>Skills Required:<ul><li>Strong communication and interpersonal skills</li><li>Fluent in English (Arabic is an added advantage)</li><li>Confident, presentable, and customer-focused</li><li>Ability to stand and interact with customers for extended hours</li><li>Reliable, punctual, and team-oriented</li></ul>Additional Requirements:<ul><li>Must be available for a 3-month contract</li><li>Comfortable working in a public event environment</li><li>Asian and Arab nationalities only (as per event requirement)</li></ul>Job Types: Full-time, Temporary Contract length: 3 monthsPay: Up to QAR3,000.00 per month

Event Booth Promoter

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